Total 28 Manager quality assurance control job vacancies in tanjong pagarr

Work Location: Tuas Biomedical Park

Responsibilities:

Responsible for routine operation of QC lab, including but not limited to:

• Manage the routine operation of QC team to ensure the business delivery at the right quality, cost and speed.
• Management several sub-teams like product testing group, and microbial group
• Lead the team to comply with internal requirements in all aspects via end-to-end quality control system oversight
• Ensure all the activities in QC team performed with compliance of cGMP, data integrity and EHS requirement
• Provide support and technical directions for any technical/experiment work required during investigation and definition of corrective and preventive actions
• Oversight of the training, evaluation and management of the staff in QC lab. Coaching, developing and supporting them in reaching their full potential
• Responsible for the GMP audit from regulatory authorities and clients. Reply to audit reports and create CAPAs

Qualifications:

• Bachelor's degree or above in pharmacy, chemistry, biochemistry, analytical chemistry or other related disciplines
• Minimum 7 years of experience in biotech or biopharma industry
• A good understanding of the overall view of the drug development process
• A thorough understanding of the principles and management of cGMP compliance, and a strong quality mindset
• Comprehensive knowledge of FDA, EMA, NMPA, ICH, WHO technical guidelines, and USP, Eur.P, ChP pharmacopoeias
• Comprehensive knowledge of IND/IMPD, NDA, and ANDA filing

Job duties:

• Creating strategic business development plans to hit sales target for selling Direct Drive Rotary Motors, Linear Motors, and other motion control components
• Hunting for new customers and gathering market insight
• Understanding client needs and able to create presentations with strong product knowledge
• Making deals with customers and ensuring alignment with company plan
• Making proposals and product demonstrations to clients
• Coordinating with all related stakeholders to improve components offering & good sales strategies
• Degree in any field
• Strong business development experience and knowledge for motion control technologies

Basic Salary up to $9000

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Job Responsibilities:

• Lead and supervise the day-to-day operations of the Credit Control department, ensuring efficient and effective credit and collections processes that align with company goals and regulatory standards.
• Ensure that all collections activities are conducted in a fair, transparent, and ethical manner, maintaining positive customer relationships while securing payment.
• Provide hands-on management of the Credit Control team, guiding and assisting in the resolution of complex cases, and addressing any customer concerns with professionalism.
• Oversee the recovery process for delinquent loans, ensuring a balanced approach that minimizes risk while adhering to fair collection practices.
• Compile and prepare detailed monthly, quarterly, and half-yearly reports for submission to the Monetary Authority of Singapore (MAS) or any relevant regulatory bodies.
• Promote and uphold the company’s commitment to fair dealings by ensuring that all credit control and collections activities are conducted in accordance with both regulatory standards and the company’s ethical guidelines.
• Collaborate closely with other departments (e.g., Finance, Marketing and Risk Management) to align on credit-related issues and foster interdepartmental cooperation in resolving complex matters.

Job Requirements:

• Bachelor's degree in Banking/ Finance or equivalent.
• With 5 - 7 years of working experience in Financial Institutions, at least 2 - 3 years of experience at Managerial/ HOD position.
• Excellent communication and written skills.
• Strong knowledge in hire purchase agreements, and hands on experience.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Zhi Hui (Christine)

EA Personnel Reg No: R24120510

Job Responsibilities:

• Lead and supervise the day-to-day operations of the Credit Control department, ensuring efficient and effective credit and collections processes that align with company goals and regulatory standards.
• Ensure that all collections activities are conducted in a fair, transparent, and ethical manner, maintaining positive customer relationships while securing payment.
• Provide hands-on management of the Credit Control team, guiding and assisting in the resolution of complex cases, and addressing any customer concerns with professionalism.
• Oversee the recovery process for delinquent loans, ensuring a balanced approach that minimizes risk while adhering to fair collection practices.
• Compile and prepare detailed monthly, quarterly, and half-yearly reports for submission to the Monetary Authority of Singapore (MAS) or any relevant regulatory bodies.
• Promote and uphold the company’s commitment to fair dealings by ensuring that all credit control and collections activities are conducted in accordance with both regulatory standards and the company’s ethical guidelines.
• Collaborate closely with other departments (e.g., Finance, Marketing and Risk Management) to align on credit-related issues and foster interdepartmental cooperation in resolving complex matters.

Job Requirements:

• Bachelor's degree in Banking/ Finance or equivalent.
• With 5 - 7 years of working experience in Financial Institutions, at least 2 - 3 years of experience at Managerial/ HOD position.
• Excellent communication and written skills.
• Strong knowledge in hire purchase agreements, and hands on experience.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Khor Khang Qin

EA Personnel Reg No: R22109669

Job Responsibilities:

• Lead and manage the planning, execution, and completion of diaphragm wall construction projects.
• Oversee the design, development, and approval of construction plans and technical specifications.
• Coordinate with consultants, subcontractors, and suppliers to ensure smooth project execution.
• Ensure on-site compliance with safety, health, environmental, and legal regulations.
• Monitor project progress, manage risks, and make necessary adjustments to stay on schedule.
• Manage the project budget, including cost control, procurement, and resource allocation.
• Prepare regular status reports on the project, covering schedule, financial performance, and risk management.
• Resolve any project-related issues, conflicts, and technical challenges.
• Communicate effectively with stakeholders to provide updates, address concerns, and ensure satisfaction.
• Ensure proper documentation and filing of all project-related activities and approvals.

Requirements:

• Minimum Bachelor’s degree in Civil Engineering, Construction Management or a related field
• At least 8 years of experience in construction project management, specifically diaphragm wall construction
• Proven experience in managing large-scale civil or infrastructure projects.
• Familiarity with local building regulations, as well as environmental and safety standards.
• Strong knowledge of diaphragm wall construction techniques and equipment.
• Proficient in project management software.
• Understanding of budgeting, cost control, and financial management for projects.
• Excellent leadership and team management abilities.
• Strong problem-solving and decision-making skills.
• Effective communication and stakeholder management capabilities.
• Ability to work under pressure and meet tight deadlines.
• Experience collaborating with government agencies or large infrastructure clients.
• Strong negotiation and conflict resolution skills.
• Willingness to travel to construction sites and work in both office and field environments.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Description
We are seeking an experienced and highly motivated Healthcare Quality Manager to join our dynamic team to oversee and enhance the quality standards across our clinical and operational processes. This role offers a unique opportunity to work closely directly with the CEO and top-level management and contribute to the company's strategic vision within the healthcare industry. This role will be responsible for ensuring compliance with healthcare regulations, improving patient care outcomes, and optimising operational efficiency. The ideal candidate will bring a strong background in healthcare quality management, a passion for continuous improvement, and the ability to drive initiatives that ensure the highest standards of care.Develop, implement, and maintain quality assurance programs tailored to the clinical and hospital environment.
Collaborate with clinical teams, operational managers, and leadership to identify areas for improvement and implement evidence-based solutions.
Conduct thorough audits, inspections, and evaluations to ensure clinical processes adhere to regulatory standards (e.g., Joint Commission, CMS).
Analyse clinical data and operational metrics for trends and performance anomalies, driving quality improvements in patient safety and care outcomes.
Ensure the quality and efficiency of clinical operations, working closely with relevant teams to align with industry standards and patient care goals.
Provide detailed reports and direct feedback to executive leadership regarding quality metrics and clinical outcomes.
Oversee and audit clinical and operational quality, ensuring that all procedures meet healthcare regulations, standards, and internal policies.
Develop, implement, and monitor quality assurance and improvement plans across all departments.
Ensure compliance with all regulatory bodies (e.g., JCI, Ministry of Health) and maintain up-to-date knowledge of relevant regulations.
Lead the organisation in accreditation and certification processes, including preparation and follow-up on assessments.
Collect, analyse, and present quality performance data, providing actionable insights to drive continuous improvement.
Implement and track key quality performance indicators (KPIs) for both clinical outcomes and operational efficiency.
Facilitate training programs to ensure staff understand and adhere to quality standards and best practices.
Foster a culture of safety, quality, and compliance throughout the organisation.
Conduct regular internal audits to monitor compliance with internal and external standards and recommend corrective actions where needed.
Stay updated on industry trends and best practices in healthcare quality management to continuously refine and improve processes.

Requirements
A minimum of 6 years of proven experience in clinical operations and quality management, or similar role in the healthcare sector.
Strong knowledge of QA methodologies, tools, and regulatory standards applicable to healthcare.
Experience designing, implementing, and managing quality assurance programs in compliance with healthcare regulations.
Excellent communication skills with the ability to work collaboratively with healthcare professionals and influence decisions at a senior management level.
Strong analytical skills with a focus on data-driven decision making in clinical operations.
Familiarity with regulatory bodies such as the Joint Commission, CMS, and other healthcare compliance standards.
In-depth knowledge of healthcare regulations, quality standards, and accreditation processes.
Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable recommendations.
Excellent interpersonal and communication skills, with the ability to work collaboratively across teams.
Certification in Healthcare Quality (e.g., CPHQ, Lean Six Sigma, or equivalent) is preferred.
Strong project management skills with the ability to lead initiatives from conception to completion.
Familiarity with quality improvement methodologies (e.g., Plan-Do-Study-Act, Lean, Six Sigma).

Benefits
Work in a diverse environment with people from over 10 countries
A generous leave policy
Work flexibility
Medical coverage
Annual Wage Supplement (Bonus)
Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
Birthday Leave (1 day)
Holidays off
Quarterly mental health day off
Mental health benefits (Premium access to our app!)
Work-life balance and employee wellness
Regular social events where we have non work-related fun

Apply for this job

Job Responsibilities:

• Liaise with Project Manager and Lead Engineers to collaborate and collect progress updates
• Work with Clients on Cost Control Reports and Project Progress Reports.
• Work with Document Controller and Project Controller/Scheduler.
• Responsible for creating / managing / updating the project schedules in Primavera P6. Should also be aware of managing multiple baselines.
• Prepare regular progress reports & S-Curves as required
• Prepare monthly reports including Float/Gap analysis, Manpower Planning and Cost reports.

Job Requirements:

• Minimum 10 years’ experience in project planning/ scheduling/Project Controls Management. Experience in EPC company / Automation company is a plus.
• Should have knowledge about Cost Control mechanisms and reporting.
• Should be well conversant in Primavera P6.
• Should have a pleasing personality and good communication skills.
• Knowledge on Monthly consolidated reporting / Cost reporting is a plus.
• Resource Loading, Basis of Earned value method (EVM)
• Multiple baseline Preparation monitoring and S Curve Reporting
• Float Analysis & Critical path analysis.

Responsibilities:

• Liaise with Project Manager and Lead Engineers to collaborate and collect progress updates
• Work with Clients on Cost Control Reports and Project Progress Reports.
• Work with Document Controller and Project Controller/Scheduler.
• Responsible for creating / managing / updating the project schedules in Primavera P6. Should also be aware of managing multiple baselines.
• Prepare regular progress reports & S-Curves as required
• Prepare monthly reports including Float/Gap analysis, Manpower Planning and Cost reports.

Requirements:

• Have knowledge about Cost Control mechanisms and reporting.
• Be well conversant in Primavera P6.
• Have a pleasing personality and good communication skills.
• Knowledge on Monthly consolidated reporting / Cost reporting shall be a plus.
• Resource Loading, Basis of Earned value method (EVM)
• Multiple baseline Preparation monitoring and S Curve Reporting
• Float Analysis & Critical path analysis.
• Minimum 10 years’ experience in project planning/ scheduling/Project Controls Management. Experience in EPC company / Automation company is a plus.

Responsibilites:

• Liaise with Project Manager and Lead Engineers to collaborate and collect progress updates
• Work with Clients on Cost Control Reports and Project Progress Reports.
• Work with Document Controller and Project Controller/Scheduler.
• Responsible for creating / managing / updating the project schedules in Primavera P6. Should also be aware of managing multiple baselines.
• Prepare regular progress reports & S-Curves as required
• Prepare monthly reports including Float/Gap analysis, Manpower Planning and Cost report

Requirements:

• Should have minimum 10 years’ experience in project planning/ scheduling/Project Controls Management. Experience in EPC company / Automation company.
• Basic IT skills is required.
• Should have knowledge about Cost Control mechanisms and reporting.
• Should be well conversant in Primavera P6.
• Knowledge on Monthly consolidated reporting / Cost reporting.
• Resource Loading, Basis of Earned value method (EVM)
• Multiple baseline Preparation monitoring and S Curve Reporting

Job Description

-Leads team members in performing audit assignments

-Prepare working papers to document audit files and reports for review

-Be Responsible for planning, executing and documentation of audit fieldwork

-Document purpose, procedures and conclusion for all audit procedures performance

-Follow up on outstanding matters and findings independently

REQUIREMENTS:

-Degree in Accountancy (CPA)

-Proficient in Microsoft Especially Excel

-Sound Knowledge of Audit standards

-Meticulous, resourceful, independent as well as great team player

-Proficient in the English language

-Experience with Big Four accounting firms is a major advantage.

Job Summary

A shore-based professional who assumes responsibility for the safety of fleet vessels and quality of company services

- Acts as a crucial link between the vessel and shore-based management, ensuring compliance with international regulations and company policies.

- Acts as pivotal role in promoting a safety culture and monitoring the implementation of safety procedures onboard.

Responsibilities

Safety Management: Overseeing and ensuring compliance with safety management systems, including the International Safety Management (ISM) Code.

Develop and implement safety policies, conduct risk assessments, and review incident reports to identify areas for improvement.

Quality Standards: It is the responsibility to establish the quality standards required by the company and to deliver products or services based on those standards.

This includes compliance with international standards (e.g., ISO 9001), industry standards, and legal requirements.

Keep updating the company's ERP "KONeCT" as per industry's requirement.

Process Improvement: Promoting continuous process improvement is also an important responsibility. By utilizing the PDCA (Plan-Do-Check-Act) cycle, efficient and effective processes are established, and ongoing improvements are made.

Risk Management: Identifying risks that could impact quality and taking measures to mitigate those risks is also part of the responsibilities in quality management.

Incident Investigation: When incidents occur onboard, conducts thorough investigations to determine the root causes and prevent recurrence. Analyse incident reports, collect evidence, and make recommendations for corrective actions to enhance safety measures.

Emergency Response: Plays a vital role in promoting safety awareness and providing training to crew members. Organise safety drills, deliver safety-related presentations, and ensure that the crew is equipped with the necessary knowledge and skills to handle emergency situations.

Regulatory Compliance: Stays up-to-date with international regulations and industry standards to ensure that the vessel operates in compliance with applicable laws. Monitor changes in regulations, conduct internal audits, and provide guidance to the vessel’s management on maintaining regulatory compliance.

Job Details

• Verification of the SMS review the quality and effectiveness of the procedure.
• Ensuring that the company's safety management system is properly implemented and maintained on board the vessel.
• Ensuring that the SMS System works in accordance with TMSA requirements and keep updating TMSA operators comments.
• Ensuring the company's risk management system works to identify and mitigate potential risks along with the vessel operation.
• Drive PDCA cycle in company's safety system for further development of safety and quality culture.
• Keeping and updating the company ERP KONeCT in line with Industry demands/trend and standard.
• Manage external audit/ inspection such as vetting onboard inspection, office audit, ISO related audit Incident prevention & investigation including handling / follow up of P&I insurance matters arising out of the incident.
• Keeping Fleet Vessels in line with environmental requirements.
• Take initiatives to promote of safety culture on board/shore through conducting safety campaign, training and other assisgnment.

Requirements

• At least 1 year or more of Shore Experience required.
• Shore Experience in HSEQ Role for at least 2 years
• Minimum 10 years experience in the industry.
• At least 6 months onboard experience as a Master or a Chief Engineer.
• Good understanding of Ship Management withMaritime/ Technical knowledge.
• Knowledge of ISM, ISPS,EMS, Quality & Safety,Management System and STCW.
• Good understanding of EUETS / EUMRV and ensuring compliance with these regulations in the fleet.
• Understanding and communicating in Japanese language as 2nd language is preferred so as to liase with Japanese counterparts.

Location: Shenzhen, China

Salary: S$ 5,000 - S$ 8,000 (Gross Inclusive Overseas Allowance: Flight, Transport, Accommodation, Meals) + AWS + VB

*Manufacturing industry background (Electronic Consumer Goods, Semi-conductor, OEM/ODM) is preferred

Responsibilities

• Analyze and manage quality requirements, anomalies, and progress tracking.
• Formulate quality improvement progress with stage goals and follow-up on achievement.
• Monitor quality development approvals and acknowledgments.
• Risk management and coordination of customer complaints.
• Integrate market information and competitor intelligence.
• Negotiate rules for line acceptance.
• Follow up on process issues related to FATP stages.

Qualification:

• More than 5 years of experience in project quality management.
• Opportunity to be expat based 85% deployment in China.
• Ability to independently conduct meetings with foreign clients and deliver presentations.
• Experience in dealing with foreign clients preferred.
• Background in engineering or project management, with experience in new product development preferred.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Position Summary

To assist the department to manage the quality assurance function and achieve customer’s

satisfaction.

Responsibilities

Primary Responsibilities

• Ensure all processes and procedures comply to Customer's Standards and GMP requirements.

• Lead and Drive Quality Awareness for team in WH/PA with plans.

• Lead and Drive for Quality Improvement and Root Cause Investigation for NCR/Customer Complaints to improve KPI performance.

• Lead GMP & GDP Audits for Production Assembly and Warehouse.

• Provide Quality Trainings for new/existing employees.

• Maintain the documentation of and conduct site training for all assigned SOP and WI.

• Maintain a detailed training plan for all staff and ensure that training is completed in a timely manner.

• Ensure all relevant SOPs and WIs are adhered in assigned operations.

• Identify issues in efficiency and work on improvements.

• Staff performance management

• Enforce strict safety guidelines and company standards

• Preparation of various reports (KPI, GMP & GDP, etc)

• Other adhoc duties as assigned from time to time.

Qualifications Summary

Experience:

• Experience in ISO9001/GMP system.

• Experience in GMP/GDP/ISO audits.

• At least 5 years of working experience in manufacturing industry.

Education:

• Diploma or degree within relevant field or similar working experience.

Skills:

• Positive mindset.

• Leadership Skill.

• Able to multitask.

• Energetic to strive for improvement.

Take the next step in your career with us.

Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.

We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.

Our people are our most important asset, and we are very proud of the quality of our team members.

Job Summary:

This job is involved in gathering, analysing, interpreting operations data to effect positive business outcomes. You will bring technical expertise to ensure the quality and accuracy of that data, then process, design and present it in ways to help management make better decisions.

You will also utilize your expert knowledge of operational systems, workflow processes and policies to ensure support of client service expectations, continuous improvement, and overall efficiency.

Job Duties and Competencies:

• Collaborate with the underwriting, operations, and finance teams to improve process interaction that led to better quality data.
• Gather data on current operations through observations, reports, and interviews.
• Analyse current operations to determine strengths and areas of improvement.
• Designs efficient operational processes and assist with implementation of changes.
• Ability to create dashboards using database application tools like Power BI.
• Provide quality assurance of imported data, working with outsourced service providers as necessary.
• Analyse data and information to identify business opportunities.
• Enhance workflow and cross-departmental engagements.
• Support initiatives for data integrity and normalization.

Essential Requirements:

• 5 - 8 years’ experience as data analyst, business analyst.
• Analytical skills to identify trends, patterns, and inefficiencies from gathered data to effect business processes.
• Breadth and depth of insurance business.
• Excellent computer skills and proficient in Excel, Word, Outlook, and database applications.
• Excellent communication skills, both verbal and written.
• Excellent interpersonal skills and a collaborative management style.
• Open to direction and collaborative work style and commitment to get the job done.

Working at Allied World

Our team of over 1,400 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us:

• Instant membership in the Allied World Family — a global network of colleagues who will support your career journey
• A manager who will help you build your career through a structured coaching program
• Access to a full suite of learning and development tools and resources

Global Presence

We are headquartered in Bermuda, with offices in Atlanta, Boston, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, London, Los Angeles, Malaysia, Miami, New York, Philadelphia, San Francisco, Singapore, Sydney, Toronto and Zug.

Our Business

Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holdings Limited, and benefit from a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways.

Allied World is an equal opportunity employer. Subject to applicable law, all qualified applicants will be considered for employment without regard to race, color, religion or belief, gender, age, disability, military service, marital or civil partnership status, family status, sexual orientation, ethnic or national origin, genetic information or any other characteristic protected by applicable law or regulation in the relevant jurisdiction where we operate.

To learn more, visit awac.com, or follow us on Facebook at facebook.com/alliedworld and LinkedIn at linkedin.com/company/allied-world

Contract Period:

10 June to 11 July 2024, at least 8 working hours per day

Overtime and some weekends are to be expected

About the project

The client is a global investment company headquartered in Singapore. Every year, it publishes a report of its financials, strategic institutional initiatives and contribution towards the community. The report is produced in both printed and digital formats.

One of the roles we are seeking is a Web Publishing Quality Assurance Manager

Overview of the role

The role of the Web Quality Assurance Manager is to undertake the quality assurance and testing of the website. This includes:

• Browser and device testing, especially mobile device tests
• Testing the features and functionality
• Verifying the quality of the build versus the design (layout, fonts, spacings, etc)
• Content quality such as image rendition, video plays

You will need to have experience of QA and a real attention to detail, be highly organised, passionate in your approach and proactive in achieving the best results.

Responsibilities

• Meticulously ensure that the web pages are produced in the manner desired
• Follow detailed briefs, taking responsibility for ensuring that you understand all requirements, requests and changes within that brief
• Collaborate closely with key stakeholders to ensure seamless integration of content and functionality
• Conduct regular review to identify errors and inconsistencies
• Stay informed to address and resolve quality issues in a timely manner
• Ensure that you follow Black Sun’s quality control procedures, systems and work practices at all times, ensuring complete accuracy of all deliverables
• Ability to adapt and learn new working methods and systems
• Report, track and resolve issues within JIRA

Qualifications, experience & skills we are looking for:

– 3+ years’ agency experience in web production

– Must be able to work effectively under pressure, within strict time constraints

(Must be English speaking)

Personal qualities useful for this role:

– Strong attention to detail and quality

– Strong interpersonal and communications skills necessary to build trust and respect both externally and internally

– High-quality service ethic and committed to customer service excellence

– Ability to work in a fast-paced environment and in an iterative way: some things will be tested multiple times

– Ability to manage many urgent and often conflicting priorities

– A great sense of humour and fun!

Reporting to the Head of Operations & Technology, you shall be responsible to:

Job Responsibilities:

• Lead and oversee the IT team on daily operations covering infrastructure, applications, network performance, soft and hardware, technical support, etc
• Motivate and manage staff and related activities like recruitment, performance evaluation, coaching
• Liaise and manage all vendors/ service providers on corporate telecommunications and IT-related projects to ensure contractual obligations are set and successfully delivered
• Handle overall planning and end-to-end implementation of Polisy400/CIC/ CCFES/ website system development, Contact Centre front-end system and system platform
• Review and provide cost-effective IT solutions to business on insurance system related requirements for improvements to strength current IT framework
• Assist in system testing on different marketing campaigns, website enhancements, etc
• Monitor and control all IT-related expenses and budget
• Ensure proper documentation and measures, e.g. Business Continuity Plan (BCP), are in-place for audit checks and in accordance to MAS statutory guidelines
• Communicate and liaise with Group IT in Hong Kong and Malaysia on IT compliance standards and group projects
• Prepare and submit monthly management report, setup IT policies and establish/ update IT Operational Manual (SOP).

Job Requirements:

• A recognized Diploma or Degree in Computer Science, Information Technology or relevant/ related qualification with at least 10 years of relevant work experience preferably in general insurance industry.
• Possess strong IT knowledge and hands-on experience in COBOL programming, Polisy400, backup, systems, storage, DR, wireless, email and database system.
• Excellent project, costs/ budget and vendor management capabilities.
• Highly organized and able to work within tight datelines with demonstrated success in managing projects.
• Hands-on experience in BCP and DR support is a must.
• Mature deposition with good leadership, communication and interpersonal skills.

Other Information and Benefits

• 5-day work week (Mon-Fri, 9 am - 6 pm, 1 hour lunch)
• 10-15 mins walk from Tanjong Pagar MRT
• Attractive remuneration, variable performance bonus, annual leave entitlement, outpatient and dental benefits, group hospitalization and surgical, personal accident and term life insurance, etc.

Contract Period:

10 June to 11 July 2024, at least 8 working hours per day

Overtime and some weekends are to be expected

About the project

The client is a global investment company headquartered in Singapore. Every year, it publishes a report of its financials, strategic institutional initiatives and contribution towards the community. The report is produced in both printed and digital formats.

One of the roles we are seeking is a Web Publishing Quality Assurance Manager

Overview of the role

The role of the Web Quality Assurance Manager is to undertake the quality assurance and testing of the website. This includes:

• Browser and device testing, especially mobile device tests
• Testing the features and functionality
• Verifying the quality of the build versus the design (layout, fonts, spacings, etc)
• Content quality such as image rendition, video plays

You will need to have experience of QA and a real attention to detail, be highly organised, passionate in your approach and proactive in achieving the best results.

Responsibilities

• Meticulously ensure that the web pages are produced in the manner desired
• Follow detailed briefs, taking responsibility for ensuring that you understand all requirements, requests and changes within that brief
• Collaborate closely with key stakeholders to ensure seamless integration of content and functionality
• Conduct regular review to identify errors and inconsistencies
• Stay informed to address and resolve quality issues in a timely manner
• Ensure that you follow Black Sun’s quality control procedures, systems and work practices at all times, ensuring complete accuracy of all deliverables
• Ability to adapt and learn new working methods and systems
• Report, track and resolve issues within JIRA

Qualifications, experience & skills we are looking for:

– 3+ years’ agency experience in web production

– Must be able to work effectively under pressure, within strict time constraints

(Must be English speaking)

Personal qualities useful for this role:

– Strong attention to detail and quality

– Strong interpersonal and communications skills necessary to build trust and respect both externally and internally

– High-quality service ethic and committed to customer service excellence

– Ability to work in a fast-paced environment and in an iterative way: some things will be tested multiple times

– Ability to manage many urgent and often conflicting priorities

– A great sense of humour and fun!

Responsibilities:

• Utilize critical thinking to analyze multi-source data and trends, drawing conclusions to drive business outcomes across global programs.
• Connect operations quality gaps to process, product & behavioral issues and drive analysis and actionable projects across internal operations and product teams.
• Design and deploy analytics dashboards to monitor key business metrics, establishing baselines, targets, averages, and benchmarks, and present findings in business forums through presentations.
• Identify appropriate data sources, extract data for analysis, and independently apply analytics tools to generate insights.
• Execute or lead quality assessments on advertisement products.
• Conduct thorough analysis of assessment scores and trends in customer experience and product failure points across process, product, and operational policies.
• Provide guidance and support to vendors to maintain adherence to quality standards.
• Gather insights from various channels and amalgamate them for actionable insights.
• Translate insights into an executable plan and advocate for implementation with key stakeholders.
• Develop and implement comprehensive training programs in line with organizational objectives, collaborating with subject matter experts to create training content and materials.

Qualifications:

• Minimum 4+ years' of experience in the Quality domain, preferably within a business function or technical customer support vendor program.
• Proficient in data analytics tool (e.g. excel etc.).
• Knowledge in programming (e.g. Python) and visualization tools (e.g. Tableau/Power BI).
• Analytical experience solving problems using data and providing actionable business insights.
• Experience in understanding, communicating and resolving technical issues to both technical and non-technical audiences.
• Experience in advertisement tech/digital technology is a plus.

Responsibilities:

• Utilize critical thinking to analyze multi-source data and trends, drawing conclusions to drive business outcomes across global programs.
• Connect operations quality gaps to process, product & behavioral issues and drive analysis and actionable projects across internal operations and product teams.
• Design and deploy analytics dashboards to monitor key business metrics, establishing baselines, targets, averages, and benchmarks, and present findings in business forums through presentations.
• Identify appropriate data sources, extract data for analysis, and independently apply analytics tools to generate insights.
• Execute or lead quality assessments on advertisement products.
• Conduct thorough analysis of assessment scores and trends in customer experience and product failure points across process, product, and operational policies.
• Provide guidance and support to vendors to maintain adherence to quality standards.
• Gather insights from various channels and amalgamate them for actionable insights.
• Translate insights into an executable plan and advocate for implementation with key stakeholders.
• Develop and implement comprehensive training programs in line with organizational objectives, collaborating with subject matter experts to create training content and materials.

Qualifications:

• Minimum 4+ years' of experience in the Quality domain, preferably within a business function or technical customer support vendor program.
• Proficient in data analytics tool (e.g. excel etc.).
• Knowledge in programming languages (e.g. Python) and visualization tools (e.g. Tableau/Power BI).
• Analytical experience solving problems using data and providing actionable business insights.
• Experience in understanding, communicating and resolving technical issues to both technical and non-technical audiences.
• Strong oral and written communication skills.
• Experience in advertisement tech/digital technology is required.

Contract Period:

10 June to 11 July 2024, at least 8 working hours per day

Overtime and some weekends are to be expected

About the project

The client is a global investment company headquartered in Singapore. Every year, it publishes a report of its financials, strategic institutional initiatives and contribution towards the community. The report is produced in both printed and digital formats.

One of the roles we are seeking is a Web Publishing Quality Assurance Manager

Overview of the role

The role of the Web Quality Assurance Manager is to undertake the quality assurance and testing of the website. This includes:

• Browser and device testing, especially mobile device tests
• Testing the features and functionality
• Verifying the quality of the build versus the design (layout, fonts, spacings, etc)
• Content quality such as image rendition, video plays

You will need to have experience of QA and a real attention to detail, be highly organised, passionate in your approach and proactive in achieving the best results.

Responsibilities

• Meticulously ensure that the web pages are produced in the manner desired
• Follow detailed briefs, taking responsibility for ensuring that you understand all requirements, requests and changes within that brief
• Collaborate closely with key stakeholders to ensure seamless integration of content and functionality
• Conduct regular review to identify errors and inconsistencies
• Stay informed to address and resolve quality issues in a timely manner
• Ensure that you follow Black Sun’s quality control procedures, systems and work practices at all times, ensuring complete accuracy of all deliverables
• Ability to adapt and learn new working methods and systems
• Report, track and resolve issues within JIRA

Duties and Responsibilities :

• Assist Senior Manager of Quality & Compliance to oversee the ISO Quality Management System held by the company.

• Work with internal stakeholders from Air Freight, Ocean Freight, Logistics, Courier, Cross Border Trucking Departments in achieving and meeting the set quality standards and procedures.

• Conduct training to stakeholders on topics related to quality standards and procedures.

• Work with internal stakeholders to understand and to meet the needs of customers.

• Gather quality objectives achievement metrics by internal stakeholders.

• Gather quality objectives achievement metrics by key suppliers.

• Work with internal stakeholders to gather customer satisfaction metrics.

• Monitor compliance to national and international quality standards and related regulations.

• Participate in quality related activities such as audit, qualification program, claims etc

Requirement

Minimum 2 years’ experience in quality management QC related field

Diploma level or higher. Knowledge of ISO9001, ISO13485 or SS620, TAPA or TradeFIRST.

Computer literate.

Details oriented with Excellent communication skills

Able to meet deadlines

Experience in managing a team

Prior working experience in freight forwarding/Logistics industry is a plus

Take the next step in your career with us.

Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.

We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.

Our people are our most important asset, and we are very proud of the quality of our team members.

Job Summary:

This role involves working as part of the APAC Finance team where you will be reporting to the AVP, APAC Finance to support Allied World Australia Branch operation. The responsibility of this role ensures finance operation and reporting function follow the Group reporting requirements.

Job Duties:

· Ensure incoming receipts are applied timely and accurately in the systems.
· Work with Credit Control, Account Managers and external customers to resolve disputes to get unallocated receipts to an acceptable level.
· Responsible for monthly updating and reconciling of cash book.
· Prepare/review month-end closing activities in relation to Group reporting.
· Support balance sheet reconciliations and ensure quality control over financial transactions and financial reporting.
· Handle queries or requirements from other business functions, management and auditors
· Assist AVP, Finance closely in driving forward enhancements and process improvements to ensure the effective and efficient control - provide inputs for continuous improvement, also look for opportunities to streamline and enhance the same processes by way of possible automation.
· Support AVP, Finance and other business functions through providing finance-related input to help with decision making, including internal/external audits and the preparation and review of all reporting requirements.
· Collaborate with various stakeholders to discuss and resolve issues.
· Undertake projects on an ad-hoc basis to ensure necessary finance-related requirements are met.

Essential Requirements:

· Degree in Accountancy or Finance. US GAAP experience preferred
· 3-5 years experience in the Insurance industry, preferably non-life insurance
· Excellent knowledge of accounting rules and regulatory requirements
· Ability to be hands-on, to multi-task and meet tight deadlines
· Excellent PC skills with a good working knowledge of Excel
· Good communication/interpersonal skills and detail oriented
· Keen awareness of latest financial accounting environment and insurance regulations and able to analyze the impact of these changes to the organization
· Passionate to work in a fast-paced environment
· A team player

Duties and Responsibilities :

• Assist Senior Manager of Quality & Compliance to oversee the ISO Quality Management System held by the company.

• Work with internal stakeholders from Air Freight, Ocean Freight, Logistics, Courier, Cross Border Trucking Departments in achieving and meeting the set quality standards and procedures.

• Conduct training to stakeholders on topics related to quality standards and procedures.

• Work with internal stakeholders to understand and to meet the needs of customers.

• Gather quality objectives achievement metrics by internal stakeholders.

• Gather quality objectives achievement metrics by key suppliers.

• Work with internal stakeholders to gather customer satisfaction metrics.

• Monitor compliance to national and international quality standards and related regulations.

• Participate in quality related activities such as audit, qualification program, claims etc

Requirement

Minimum 2 years’ experience in quality management QC related field

Diploma level or higher. Knowledge of ISO9001, ISO13485 or SS620, TAPA or TradeFIRST.

Computer literate.

Details oriented with Excellent communication skills

Able to meet deadlines

Experience in managing a team

Prior working experience in freight forwarding/Logistics industry is a plus

Duties and Responsibilities :

• Assist Senior Manager of Quality & Compliance to oversee the ISO Quality Management System held by the company.

• Work with internal stakeholders from Air Freight, Ocean Freight, Logistics, Courier, Cross Border Trucking Departments in achieving and meeting the set quality standards and procedures.

• Conduct training to stakeholders on topics related to quality standards and procedures.

• Work with internal stakeholders to understand and to meet the needs of customers.

• Gather quality objectives achievement metrics by internal stakeholders.

• Gather quality objectives achievement metrics by key suppliers.

• Work with internal stakeholders to gather customer satisfaction metrics.

• Monitor compliance to national and international quality standards and related regulations.

• Participate in quality related activities such as audit, qualification program, claims etc

Requirement

Minimum 2 years’ experience in quality management QC related field

Diploma level or higher. Knowledge of ISO9001, ISO13485 or SS620, TAPA or TradeFIRST.

Computer literate.

Details oriented with Excellent communication skills

Able to meet deadlines

Experience in managing a team

Prior working experience in freight forwarding/Logistics industry is a plus

Duties and Responsibilities :

• Assist Senior Manager of Quality & Compliance to oversee the ISO Quality Management System held by the company.

• Work with internal stakeholders from Air Freight, Ocean Freight, Logistics, Courier, Cross Border Trucking Departments in achieving and meeting the set quality standards and procedures.

• Conduct training to stakeholders on topics related to quality standards and procedures.

• Work with internal stakeholders to understand and to meet the needs of customers.

• Gather quality objectives achievement metrics by internal stakeholders.

• Gather quality objectives achievement metrics by key suppliers.

• Work with internal stakeholders to gather customer satisfaction metrics.

• Monitor compliance to national and international quality standards and related regulations.

• Participate in quality related activities such as audit, qualification program, claims etc

Requirement

Minimum 2 years’ experience in quality management QC related field

Diploma level or higher. Knowledge of ISO9001, ISO13485 or SS620, TAPA or TradeFIRST.

Computer literate.

Details oriented with Excellent communication skills

Able to meet deadlines

Experience in managing a team

Prior working experience in freight forwarding/Logistics industry is a plus