Total 22 Manager quality assurance specialist job vacancies in d27 yishun sembawang

Quality Assurance Manager

Job Responsibilities:

Quality Assurance

· Establishment, Maintenance and Continuous Improvement of Company’s Quality Management System (QMS), Class Approvals (Marine) and Regulatory Requirements (Part 145).

· Plan, organise and take lead to drive Quality initiatives and promote quality culture within the company.

· Maintaining and continually improving quality performance, to meet the maintained or all Divisions.

· Perform all essential audits and inspecting internally and/or by third party or client as and when required.

· Establishment, implementation and co-ordination of the audit & approval program, reporting of audit outcomes and ensuring follow up of corrective actions.

· Assist department to follow up on root cause analysis and creation of appropriate action plan to prevent recurrence of issues, by providing training and guidance to the team whenever required.

· Conduct incident investigation and prepare concise investigation reports with in accordance to the regulatory requirement.

· Training and development of employees with respect to QMS and its related processes, quality principles, tools and techniques etc.

· Ensure all licensing at Singapore site and products/services are managed for new applications and renewals.

· Budget allocation and control of costs for QMS related projects; resource management; training; third party audit and Certification costs; and professional subscription costs.

• Effectively implements quality procedures for all allocated sites, in line with legislation, regulatory and guidelines. Documents and maintains the register of quality approvals, procedures and accreditations for allocated sites / geographies.

• Communicates to all allocated sites quality procedures, ensuring all relevant regional colleagues are aware of their responsibilities in supporting / upholding Quality Assurance processes.

• Manages operational, technical, health, safety and environmental audits in line with the audit calendar

• Participates in quality, non-conformance and complaint investigations, ensuring findings are documented, reported and escalated appropriately. Monitors and follows up on supplier CAPA and improvement actions

• Contributes to statistical analyses on which to base recommendations for improvement

• Advises business leaders and senior managers of compliance issues or matters requiring supplier quality development or improvement

• Any ad-hoc duties or projects as assigned.

Skills

• Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

• Gains the confidence and trust of others through honesty, integrity, and authenticity

• Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

• Anticipates and balances the needs of multiple stakeholders

• Uses compelling arguments to gain the support and commitment of others

• Interprets and applies key financial indicators to make better business decisions.

• Plans and prioritises work to meet commitments aligned with goals.

• Operates effectively, even when things are not certain, or the way forward is not clear

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

• Builds partnerships and works collaboratively with others to meet shared objectives

Job Requirements:

· Degree in Engineering or Quality Assurance or equivalent with at least 5 years of relevant managerial experience in marine, aviation or related Industry.

· Certified ISO9001:2015 internal/lead auditor qualification.

· Successful completion of the CAAS M10/L11/L12 Examination.

· Able to interpret CMM, in particular IPL (illustrated part listing) and special equipment and tooling listing will have added advantage.

· Preferably have experience in liaising with OEM for capability expansion.

· Certification or experience in Lean, Kaizen and 5S or familiar with common quality tools and techniques.

· Knowledge of relevant standards, and the ability to become conversant with the rules and regulations relating to the quality systems specific to the marine, defence and aviation industries;

· Experience in practical administration, maintenance and development of Quality Management Systems.

· Knowledge of the practical implementation and development of Continuous Improvement and Lean or other similar methodology in a manufacturing, engineering and/or supply chain environment.

· Good leadership and proven managerial skills to be able to lead and motivate the team.

· Meticulous, resourceful, team player and possess strong organization skills.

· Internet savvy and proficient in MS Office applications (ie. Outlook, Excel, Words and Powerpoint etc)

· Effective oral and written communication and interpersonal skills.

· The ability to plan and prioritize work and work under high pressure to tight deadlines yet flexible and adaptable to changing needs and situations.

Who we are

Oishi Manufacturing Pte Ltd, established in 2003, is a prominent manufacturer and wholesale supplier of frozen desserts in Singapore. Specializing in halal-certified ice creams, gelato, and sorbets, the company serves a diverse range of clients including hotels, restaurants, cafes, fast food chains, and distributors.

Oishi operates from a 18,000 sq. ft. facility, offering both its own brands—like ArtisertZ—and customized OEM services. Their product range extends beyond frozen treats, including soft-serve pre-mixes, waffle and pancake premixes, frozen lava cakes, and equipment like soft-serve machines. The company is known for its commitment to high quality and halal compliance, holding certifications like FSSC 22000​ and BRCGS.

Oishi caters to both local and international markets, priding itself on reliable delivery services and competitive pricing. This has solidified its reputation as a preferred business partner within the food industry​

Job Description

1. Monitoring Production Processes: Ensuring that all manufacturing processes comply with established standards and regulations. This involves frequent inspection of equipment, facilities, and procedures to identify any deviations or potential issues.

Quality Testing: Conducting regular quality tests on raw materials, in-process samples, and finished products. This may involve various tests such as sensory evaluation, chemical analysis, and microbiological testing to ensure that products meet safety and quality specifications.

Documentation and Record-Keeping: Maintaining detailed records of quality tests, inspections, and any deviations observed during the production process. Documentation is essential for traceability and compliance with regulatory requirements.

Troubleshooting and Problem-Solving: Identifying the root causes of quality issues and implementing corrective actions to prevent recurrence. This may involve working closely with production teams to address process inefficiencies or equipment malfunctions.

Training and Education: Providing training to production staff on quality control procedures, food safety practices, and regulatory requirements. Ensuring that all employees understand their roles in maintaining product quality and safety.

Continuous Improvement: Participating in continuous improvement initiatives to enhance quality control processes and optimize production efficiency. This may involve implementing new technologies, adopting best practices, and staying updated on industry trends and advancements.

Compliance with Regulations: Ensuring compliance with local regulatory requirements, such as those set by the Singapore Food Agency (SFA) and other relevant authorities. This includes staying updated on changes to regulations and ensuring that manufacturing processes align with current standards.

Requirements:

1. Educational Background: A bachelor's degree or higher in food science, food technology, microbiology, chemistry, or a related field. Some positions may require specific certifications or training in food safety and quality management systems.
2. Experience: Previous experience in a quality control or assurance role within the food manufacturing industry is often preferred. This could range from entry-level positions for recent graduates to mid-level or senior roles requiring several years of relevant experience.
3. Knowledge of Food Safety Regulations: Familiarity with local and international food safety regulations and standards is essential. In Singapore, this includes regulations set by the Singapore Food Agency (SFA) as well as international standards such as ISO 22000 and Hazard Analysis and Critical Control Points (HACCP).
4. Analytical Skills: Strong analytical skills are necessary for conducting quality tests, interpreting data, and identifying trends or deviations in production processes. Proficiency in statistical analysis and data interpretation may be required for more advanced roles.
5. Attention to Detail: A keen attention to detail is crucial for conducting thorough inspections, identifying quality issues, and ensuring compliance with quality standards and specifications.
6. Communication Skills: Effective communication skills are important for collaborating with cross-functional teams, documenting quality issues, and communicating findings and recommendations to management.
7. Problem-Solving Abilities: The ability to troubleshoot quality issues, identify root causes, and implement corrective actions is essential for ensuring continuous improvement in quality control processes.
8. Teamwork and Collaboration: The ability to work effectively as part of a team is important in a production environment. Quality control personnel often collaborate closely with production, engineering, and quality assurance teams to maintain product quality and safety.
9. Adaptability: The food manufacturing industry is dynamic, and individuals in quality control roles must be adaptable to changing circumstances, such as new product introductions, process improvements, or regulatory changes.
10. Computer Skills: Proficiency in using computer software for data analysis, documentation, and reporting is typically required. This may include spreadsheet software, statistical analysis tools, and quality management software.

Quality Assurance Manager

Job Responsibilities:

Quality Assurance

· Establishment, Maintenance and Continuous Improvement of Company’s Quality Management System (QMS), Class Approvals (Marine) and Regulatory Requirements (Part 145).

· Plan, organise and take lead to drive Quality initiatives and promote quality culture within the company.

· Maintaining and continually improving quality performance, to meet the maintained or all Divisions.

· Perform all essential audits and inspecting internally and/or by third party or client as and when required.

· Establishment, implementation and co-ordination of the audit & approval program, reporting of audit outcomes and ensuring follow up of corrective actions.

· Assist department to follow up on root cause analysis and creation of appropriate action plan to prevent recurrence of issues, by providing training and guidance to the team whenever required.

· Conduct incident investigation and prepare concise investigation reports with in accordance to the regulatory requirement.

· Training and development of employees with respect to QMS and its related processes, quality principles, tools and techniques etc.

· Ensure all licensing at Singapore site and products/services are managed for new applications and renewals.

· Budget allocation and control of costs for QMS related projects; resource management; training; third party audit and Certification costs; and professional subscription costs.

• Effectively implements quality procedures for all allocated sites, in line with legislation, regulatory and guidelines. Documents and maintains the register of quality approvals, procedures and accreditations for allocated sites / geographies.

• Communicates to all allocated sites quality procedures, ensuring all relevant regional colleagues are aware of their responsibilities in supporting / upholding Quality Assurance processes.

• Manages operational, technical, health, safety and environmental audits in line with the audit calendar

• Participates in quality, non-conformance and complaint investigations, ensuring findings are documented, reported and escalated appropriately. Monitors and follows up on supplier CAPA and improvement actions

• Contributes to statistical analyses on which to base recommendations for improvement

• Advises business leaders and senior managers of compliance issues or matters requiring supplier quality development or improvement

• Any ad-hoc duties or projects as assigned.

Skills

• Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

• Gains the confidence and trust of others through honesty, integrity, and authenticity

• Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

• Anticipates and balances the needs of multiple stakeholders

• Uses compelling arguments to gain the support and commitment of others

• Interprets and applies key financial indicators to make better business decisions.

• Plans and prioritises work to meet commitments aligned with goals.

• Operates effectively, even when things are not certain, or the way forward is not clear

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

• Builds partnerships and works collaboratively with others to meet shared objectives

Job Requirements:

· Degree in Engineering or Quality Assurance or equivalent with at least 5 years of relevant managerial experience in marine, aviation or related Industry.

· Certified ISO9001:2015 internal/lead auditor qualification.

· Successful completion of the CAAS M10/L11/L12 Examination.

· Able to interpret CMM, in particular IPL (illustrated part listing) and special equipment and tooling listing will have added advantage.

· Preferably have experience in liaising with OEM for capability expansion.

· Certification or experience in Lean, Kaizen and 5S or familiar with common quality tools and techniques.

· Knowledge of relevant standards, and the ability to become conversant with the rules and regulations relating to the quality systems specific to the marine, defence and aviation industries;

· Experience in practical administration, maintenance and development of Quality Management Systems.

· Knowledge of the practical implementation and development of Continuous Improvement and Lean or other similar methodology in a manufacturing, engineering and/or supply chain environment.

· Good leadership and proven managerial skills to be able to lead and motivate the team.

· Meticulous, resourceful, team player and possess strong organization skills.

· Internet savvy and proficient in MS Office applications (ie. Outlook, Excel, Words and Powerpoint etc)

· Effective oral and written communication and interpersonal skills.

· The ability to plan and prioritize work and work under high pressure to tight deadlines yet flexible and adaptable to changing needs and situations.

Global Facilities Quality Senior Program Manager

Description

As a Global Facilities Quality Senior Program Manager, you will work closely with all the major functional organizations within Global Facilities, & with the world-wide site Facilities, Global Quality and other major corporate organizations to drive Quality systems projects/programs from initiation to completion. These projects/programs are critical to the success of Facilities and the overall network.

Your responsibilities will include, but are not limited to, the following:

• Collaborate with Global & Site Facilities team to proactively manage projects/programs, such as Management of Change (MOC), Failure Mode and Effect Analysis (FMEA), Calibration, Effective Problem Solving (EPS), Global Deviation Management System (GDMS), Risk-Based Thinking (RBT) Risk & Opportunity (R&O) depository, etc. to enhance “Manage Facilities” Quality Management System (QMS) Business Process (BP).
• Creating, leading, driving & maintaining Projects/Programs, including project definition, work breakdown structures, schedules, communication plans, scope documents, and stakeholder analysis; organizing and coordinating project meetings; developing meeting presentations, agendas, minutes, tracking and following up on action items and early identification and resolution of project risks, establishing of metrics, training, software and measuring and monitoring of program status.
• Supporting the Global Facilities Quality Core Team meetings to drive alignment and continuous improvement to support Manage Facilities QMS BP. This includes:Creating and monitoring metrics to measure, monitor and drive continuous improvement of the BP.
  Maintenance of Central Governance repository platform to support Manage Facilities QMS process and all Quality roadmap
  Implementation of critical new business processes that support continuous manufacturing improvement
  Participating and leading Business Process improvement projects on Reliability and Cost projects/programs which contributes directly to Effectiveness & Efficiency KPIs. This includes the implementation of project management within Facilities organization.
  Managing external audits including setup, coordination and successful follow up with the Global Facilities organization. This includes the identification and implementation of QMS processes and tools to enable continued success with customers.
  Enhancing and driving a proactive process based on internal audit program and tracking and supporting any NC follow up through close out. And incorporating lessons learned to continually improve the QMO business processes.
  Managing the communications and access to information from the QMS program and projects through various tools and approaches such as SharePoint web pages, reports and other means
  
• Supporting Global Fac Work-Force Development (WFD) to establish and maintain Global Fac training plans, training assignment, Training Needs Analysis (TNA), establishing to Learning Items, quizzes, and tracking of assigned training status across Global Fac network. Supporting Global Fac Documentation to maintain Global Fac Controlled Document Library, including enforcing documentation control, publishing of ECNs notifications, & conducting Periodic Document Review (PDR).

Qualifications

The successful candidate for this position will have:

• Excellent skills for leading or facilitating multi-organizational teams to success on complex multidimensional projects/programs
• Excellent communication skills to build teams comprised of key skills, to drive progress to plan and to get management support and buy-in for complex projects/programs
• Ability to develop and maintain positive, cooperative, team-oriented relationships with peers, coworkers, management, customers, and auditors
• 2 or more years of Facilities Semiconductor industry engineering experience
• Skills in the creation and management of projects/programs (TABLEAU reports, Sharepoint Online (SPMO), etc)
• Working knowledge and drive quality programs such as MOC, FMEA, Calibration, GDMS, Error-Proofing, etc

Senior Quality Management Systems EngineerEducation

• Bachelor’s degree in engineering or equivalent
• Project/Program management experiences are preferable
• ISO or IATF Audit experience including training and certification are preferable

Workplace

• Travel Required : Yes – Domestic and International travel as required by business needs
• Environment : Office
• Shift : Normal shift (8+ hour)
• GJS : E2 to E3, or P2 to P3

Leads people who are responsible for internal business projects and programs involving department or cross-functional teams of subject matter experts, delivering products through the design process to completion. Plans and directs schedules as well as project budgets. Monitors the project from inception through delivery. May engage and oversee the work of external vendors. Assigns, directs and monitors system analysis and program staff. These positions' primary focus is project/program management, rather than the application of expertise in a specialized functional field of knowledge although they may have technical team members.

Responsibilities

Deliver superior service and maximize customer satisfaction

Respond efficiently and accurately to customer complaints

Regularly review product quality and research new vendors

Organize and supervise shifts

Appraise staff performance and provide feedback to improve productivity

Ensure compliance with sanitation and safety regulations

Control operational costs and identify measures to cut waste

Create detailed reports on weekly, monthly and annual revenues and expenses

Promote the brand in the local community through word-of-mouth

Recommend ways to reach a broader audience (e.g. discounts and social media ads)

Train new and current employees on proper customer service practices

Requirements and skills

More than 5 years of work experience

Proven customer service experience as a manager

Strong leadership, motivational and people skills

Acute management skills

We are representing an MNC in the Aviation and Marine Equipment industry to hire for a Quality Assurance Manager.

Responsibilities:

• Oversee and improve the QMS to meet regulatory and audit requirements.
• Lead quality initiatives, promoting best practices across the organization.
• Perform internal and external audits, ensuring corrective actions are implemented.
• Train employees on quality systems and processes.
• Manage budgets for quality-related projects and certifications.
• Conduct incident investigations and ensure proper reporting.
• Ensure compliance with licensing and regulatory standards at key locations.
• Collaborate with teams to address non-conformance issues and follow up on supplier actions.

Skills & Requirements:

• Certified in ISO9001/ AS9100 / AS9110 with strong auditing skills.
• Familiarity with Aerospace Part 145 Requirement
• Has passed the CAAS Air Legislation examination paper M10, L11, L12
• Knowledge of industry standards and quality improvement tools (Lean, Kaizen, 5S).

Interested candidates please apply here.

EA Personnel (Koh Pei Wen)

EA Reg: R23115205

APBA TG Human Resources Pte Ltd

EA License: 14C7275

Quality Assurance Manager

Job Responsibilities:

Quality Assurance

· Establishment, Maintenance and Continuous Improvement of Company’s Quality Management System (QMS), Class Approvals (Marine) and Regulatory Requirements (Part 145).

· Plan, organise and take lead to drive Quality initiatives and promote quality culture within the company.

· Maintaining and continually improving quality performance, to meet the maintained or all Divisions.

· Perform all essential audits and inspecting internally and/or by third party or client as and when required.

· Establishment, implementation and co-ordination of the audit & approval program, reporting of audit outcomes and ensuring follow up of corrective actions.

· Assist department to follow up on root cause analysis and creation of appropriate action plan to prevent recurrence of issues, by providing training and guidance to the team whenever required.

· Conduct incident investigation and prepare concise investigation reports with in accordance to the regulatory requirement.

· Training and development of employees with respect to QMS and its related processes, quality principles, tools and techniques etc.

· Ensure all licensing at Singapore site and products/services are managed for new applications and renewals.

· Budget allocation and control of costs for QMS related projects; resource management; training; third party audit and Certification costs; and professional subscription costs.

• Effectively implements quality procedures for all allocated sites, in line with legislation, regulatory and guidelines. Documents and maintains the register of quality approvals, procedures and accreditations for allocated sites / geographies.

• Communicates to all allocated sites quality procedures, ensuring all relevant regional colleagues are aware of their responsibilities in supporting / upholding Quality Assurance processes.

• Manages operational, technical, health, safety and environmental audits in line with the audit calendar

• Participates in quality, non-conformance and complaint investigations, ensuring findings are documented, reported and escalated appropriately. Monitors and follows up on supplier CAPA and improvement actions

• Contributes to statistical analyses on which to base recommendations for improvement

• Advises business leaders and senior managers of compliance issues or matters requiring supplier quality development or improvement

• Any ad-hoc duties or projects as assigned.

Skills

• Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

• Gains the confidence and trust of others through honesty, integrity, and authenticity

• Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

• Anticipates and balances the needs of multiple stakeholders

• Uses compelling arguments to gain the support and commitment of others

• Interprets and applies key financial indicators to make better business decisions.

• Plans and prioritises work to meet commitments aligned with goals.

• Operates effectively, even when things are not certain, or the way forward is not clear

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

• Builds partnerships and works collaboratively with others to meet shared objectives

Job Requirements:

· Degree in Engineering or Quality Assurance or equivalent with at least 5 years of relevant managerial experience in marine, aviation or related Industry.

· Certified ISO9001:2015 internal/lead auditor qualification.

· Successful completion of the CAAS M10/L11/L12 Examination.

· Able to interpret CMM, in particular IPL (illustrated part listing) and special equipment and tooling listing will have added advantage.

· Preferably have experience in liaising with OEM for capability expansion.

· Certification or experience in Lean, Kaizen and 5S or familiar with common quality tools and techniques.

· Knowledge of relevant standards, and the ability to become conversant with the rules and regulations relating to the quality systems specific to the marine, defence and aviation industries;

· Experience in practical administration, maintenance and development of Quality Management Systems.

· Knowledge of the practical implementation and development of Continuous Improvement and Lean or other similar methodology in a manufacturing, engineering and/or supply chain environment.

· Good leadership and proven managerial skills to be able to lead and motivate the team.

· Meticulous, resourceful, team player and possess strong organization skills.

· Internet savvy and proficient in MS Office applications (ie. Outlook, Excel, Words and Powerpoint etc)

· Effective oral and written communication and interpersonal skills.

· The ability to plan and prioritize work and work under high pressure to tight deadlines yet flexible and adaptable to changing needs and situations.

An Account Manager is in charge of making sure each department meets the needs of their clients and customers. They handle customer complaints, find solutions to their issues, and maintain a positive relationship between both parties for future business ventures.

Account Manager Responsibilities:

• Communicating with clients to understand their needs and explain product value.
• Building relationships with clients based on trust and respect.
• Collaborating with internal departments to facilitate client need fulfillment.
• Collecting and analyzing data to learn more about consumer behavior.
• Keeping accurate records pertaining to inventory and account notes.
• Maintaining updated knowledge of company products and services.
• Resolving complaints and preventing additional issues by improving processes.
• Identifying industry trends.
• Acting as a client advocate with a focus on improving the buyer experience.

Job Description

• ⁠Ensure documentation update and control based on regulatory and certification requirements (e.g. FSSC 22000).
• Liaise with government authorities to ensure conformance to relevant food regulations and halal requirements
• Conduct internal audit and handling of third party audits
• ⁠Ensure effective implementation of all matters with regards to quality assurance and control e.g. pest control, effectiveness of cleaning chemical
• Supervise the handling of customer complaint and review of corrective action reporting.
• ⁠Supervise implementation of product and process checking based on QAQC program.
• Supervise health cert application handling and export registration.
• Ensure implementation of annual vendor evaluation on food safety & quality.
• Provide food safety training and relevant refresher training to team

Job Requirements

• Food Science Bachelor’s degree
• At least 1 year of experience in a similar industry
• Able to speak mandarin as majority of the stakeholders are mandarin-speakers

17C8786

Reg No: R1109360

Leading Ice Cream and Gelato Manufacturer Singapore.

As Singapore’s leading homegrown manufacturer of halal certified ice cream, gelato and sorbets for over 21 years, we supply a diverse range of clients with our premium products. Selling both locally and internationally, we are committed to making sweet memories with food. From our 18,000 sq. ft. factory, we produce classic and create bespoke flavours for our clients. Our products are also available wholesale under our brand Oishi, Artisertz or as OEM.

Job Title: Ice Cream Production Quality Control Manager

Location: Singapore

Job Summary:
The Ice Cream Production Quality Control Manager is responsible for overseeing the quality assurance processes in the production of ice cream, ensuring compliance with local regulations, such as those set by the Singapore Food Agency (SFA) and international food safety standards. The role entails supervising quality checks throughout the production cycle, implementing corrective actions, and ensuring that the final product meets the highest standards of quality and safety for consumers.

Key Responsibilities:

1. Quality Assurance and Compliance: Develop, implement, and maintain robust quality control protocols in line with SFA regulations, HACCP standards, and ISO certifications (e.g., ISO 22000).
   Ensure compliance with food safety and hygiene regulations specific to Singapore.
   Oversee product testing to ensure the consistency of taste, texture, and overall quality of ice cream products.
   
2. Production Process Monitoring: Supervise the ice cream production process to maintain strict adherence to quality control checkpoints. Collaborate with production and packaging teams to ensure smooth operations without compromising on product quality. Ensure that all equipment is regularly inspected, calibrated, and meets the required standards.
   
3. Health and Safety Compliance: Ensure compliance with Singapore’s Workplace Safety and Health (WSH) Act and other relevant health regulations. Conduct regular health, hygiene, and safety inspections across the production facility. Train staff specific food safety and hygiene practices, ensuring compliance with regulatory guidelines.
   
4. Issue Resolution and Continuous Improvement: Investigate and resolve any production or quality issues by leading root-cause analysis and corrective actions. Implement continuous improvement initiatives to enhance production efficiency and quality control. Track, document, and analyze production quality data to improve processes and reduce wastage.
   
5. Supplier and Ingredient Quality Management:Evaluate and ensure that all raw materials, including dairy and flavoring agents, meet strict quality standards. Collaborate with procurement teams to assess supplier performance and adherence to quality requirements. Work closely with suppliers to address quality issues and ensure consistent delivery of high-quality ingredients.
   
6. Documentation and Reporting:Maintain comprehensive records for all quality control processes, inspections, and corrective actions in compliance with local regulatory requirements. Prepare and submit reports on production quality and compliance to internal management and regulatory bodies, including the SFA. Coordinate audits and ensure that all documentation complies with local and international standards.
   
7. Innovation and Best Practices: Keep up-to-date with trends in the food industry and integrate innovative practices in ice cream production and quality control. Implement industry best practices to improve efficiency, reduce costs, and maintain product quality.
   

Qualifications:

• Bachelor’s degree in Food Science, Dairy Science, Microbiology, or related field.
• Minimum of 5 years of experience in quality control in food manufacturing in the dairy or ice cream sector.
• Strong knowledge of Singapore’s food safety regulations, HACCP principles, and ISO standards (ISO 22000, etc.).
• Excellent communication and problem-solving skills.

The Company

At IRVINS, you'll join Singapore's high growth homegrown consumer food brand expanding quickly on the global stage, with 5 offices and 15 markets worldwide, and a product lineup that redefines the food industry.

Founded in 2008, over the years we have pivoted and evolved from an F&B restaurant into a modern food CPG startup. With IRVINS’ global reach, category and market leadership, and startup mentality, we welcome people with a builder attitude keen on building things from scratch and help turn a homegrown brand into Singapore’s iconic global consumer brand.

Job Summary

The Quality Manager will be responsible for overseeing all aspects of quality assurance and control within the company. This role encompasses both operational quality and supplier quality responsibilities, ensuring that our products meet the highest standards of safety, taste, and consistency. The Quality Manager will work closely with production, procurement, and R&D teams to implement and maintain quality systems, drive continuous improvement, and manage supplier relationships.

Key Responsibilities:

Operational Quality Management:

• Develop, implement, and maintain comprehensive food safety programs in compliance with BRCGS, FDA, and other relevant standards and regulations.
• Monitor and enforce adherence to food safety protocols throughout the production process and identify opportunities for improvement.
• Conduct regular risk assessment, hazard analyses, implement preventive controls and audits of production lines, equipment, and finished products to ensure product safety.
• Lead root cause analysis and problem solving efforts for quality issues and develop and implement corrective and preventive actions to address quality issues and prevent recurrence.
• Facilitate cross-functional problem-solving teams to address complex quality issues and drive continuous improvement initiatives
• Collaborate with production, R&D and other departments to identify opportunities for process improvements and implement best practices.
• Oversee the testing, inspection and line release of raw materials, in-process products, and finished goods to ensure they meet specifications.
• Conduct regular training for employees on food safety practices and regulatory requirements.
• Drive sensory continuous improvement of our products

Supplier Quality Management

• Ensure that Company Policies and Quality procedures are effectively carried out.
• Establish and maintain strong relationships with suppliers to ensure the quality of incoming materials.
• Develop and implement supplier quality management programs, including supplier audits and performance evaluations.
• Work with suppliers to address quality issues, implement corrective actions, and drive continuous improvement.
• Evaluate and approve new suppliers based on quality standards and requirements.
• Coordinate with the procurement team to ensure timely and accurate delivery of high-quality raw materials.
• Monitor supplier performance metrics and provide regular feedback to suppliers.

Audit and Compliance Management:

• Prepare for and manage internal and external audits, including BRCGS, FDA, halal and customer audits.
• Maintain up-to-date records and documentation to demonstrate compliance with regulatory and certification requirements.
• Lead the development and implementation of corrective and preventive actions (CAPAs) in response to audit findings and non-conformances.
• Liaise with regulatory agencies and certification bodies to ensure ongoing compliance and certification.
• Stay current with changes in food safety regulations and standards, and implement necessary updates to the company's quality systems.

Customer Complaint Management

• Receive, document, and analyze customer complaints, ensuring all issues are logged accurately and promptly.
• Conduct thorough investigations into customer complaints, including root cause analysis.
• Collaborate with cross-functional teams to implement corrective and preventive actions (CAPAs) to resolve customer complaints and prevent recurrence.
• Ensure timely resolution of complaints and maintain detailed records of complaint investigations and actions taken.
• Monitor trends in customer complaints to identify recurring issues and areas for improvement.
• Develop and implement quality improvement initiatives based on analysis of customer complaint data.
• Work with production, R&D, and other departments to address quality issues and enhance product quality.
• Lead regular reviews of customer complaints with senior management and relevant teams to drive continuous improvement.

Our dream candidate

• Bachelor’s degree in Food Science, Quality Management, or a related field. Advanced degree preferred.
• Minimum of 5 years of experience managing quality teams within the food industry, preferably in ready-to-eat snacks.
• In-depth knowledge of food safety regulations and standards, including BRCGS, FDA, HACCP, Halal and GMP
• Proven experience in managing and preparing for audits and inspections by regulatory bodies and certification organizations.
• Experience with supplier quality management and auditing.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams and suppliers.
• Proficiency in quality management software and tools.
• Certification in quality management (e.g., ASQ Certified Quality Manager) is a plus.

As a Senior Manager, Front-End Materials, Global Supplier Quality Engineering, you will manage a team to define SPEC GAS & SPEC CHEM Supplier Quality Strategy, Execution plans and Excursion Prevention Programs so as to develop Suppliers through Continuous Improvement Programs to ensure consistent supply of Quality procured materials/services to Micron. You will need to possess both Technical knowledge of Semiconductor Materials and a broad understanding of Supplier blueprint, globally.

You will work in close partnership with key collaborators such as Global Quality, Global Procurement, Technology Development (TD), Global Operation Central Team (OCT), Operations, Site IQC and Process & Equipment Engineering to develop, implement and measure the efficiency of Supplier Quality Management Program.

In addition, you will support Supplier Performance Reviews to ensure suppliers receive timely and accurate supplier performance feedback based on consistent metrics and that supplier quality issues are effectively mitigated, and the expectation of continuous improvement is understood and realized.

You are responsible to improve the Supplier Quality Business Processes and establish the team’s Subject Matter Expertise (SME). You are expected to nurture and reinforce appropriate group values, norms and behaviors. Provide mentorship on employee development, performance, and productivity issues. You will also identify staffing needs and make hiring decisions for your group.

Responsibilities

​Set Strategy and Vision

• Develop and align Spec Gas/ Spec Chem multi-year Quality roadmaps that align with evolving technology needs and supplier landscape.
• Provide advice to Senior Leaders and Executives on strategic supplier engagement decisions, to ensure alignment with quality goals.
• Collaborate with global stakeholders on strategic projects, ensuring Quality insights are integrated to complement technology requirements and cost targets.

Lead Supplier Quality Programs aligned to Micron Technode Roadmap

• Key Material-Supplier Liaison for Critical Technology Projects.
• Work closely with TD to ensure that Quality considerations are taken into account, during the development phase.
• Handle technology transfer material-supplier projects and supervise their implementation and results.
• Develop, communicate, and report metrics to Senior Leaders and Executives.

Develop and Manage team performance to plan

• Lead the team to develop Spec Gas/ Spec Chem Category Quality Strategies for supplier/ material development programs, including the Quality Roadmap and Defense Line Program.
• Guide the team in developing Subject Matter Expertise, overseeing global issues resolution and providing ample opportunities to build material knowledge, fostering an environment of continuous learning and professional growth.

Collaborate with Stakeholders, Partners, and Suppliers on Category Strategies

• Initiate and sustain effective communication with team members, partners, and suppliers
• Share updates back to the Director and/or Global Quality Leadership Teams
• Advance issues, offering options and recommendations for resolution
• Communicate strategic goals, category management plans, initiatives, and targets
• Build and cultivate relationships with key internal and supplier executives
• Provides advice to senior and executive management on strategic decisions.

Requirement

• Bachelor’s Degree/ Master’s Degree in Chemical Engineering or any related Engineering Field
• ⁠More than 5 years of leadership position
• ⁠At least 10 years’ experience in Semiconductor or speciality gases/ speciality chemicals manufacturing.
• ⁠Strong technical background in speciality gases/ speciality chemicals application
• Good communication skills across all level including with senior leadership, and stakeholders, and also be able to deliver presentations at an executive level
• Ability to interact and work effectively interested parties, including supplier, across all levels.
• Experienced in resolving conflicts building effective relationships with internal and external stakeholders.
• Ability to collaborate effectively with cross-functional organizations to understand needs and translate them into actionable plans, deliverables, and resource requirements.

Quality Assurance Manager

Job Responsibilities:

Quality Assurance

· Establishment, Maintenance and Continuous Improvement of Company’s Quality Management System (QMS), Class Approvals (Marine) and Regulatory Requirements (Part 145).

· Plan, organise and take lead to drive Quality initiatives and promote quality culture within the company.

· Maintaining and continually improving quality performance, to meet the maintained or all Divisions.

· Perform all essential audits and inspecting internally and/or by third party or client as and when required.

· Establishment, implementation and co-ordination of the audit & approval program, reporting of audit outcomes and ensuring follow up of corrective actions.

· Assist department to follow up on root cause analysis and creation of appropriate action plan to prevent recurrence of issues, by providing training and guidance to the team whenever required.

· Conduct incident investigation and prepare concise investigation reports with in accordance to the regulatory requirement.

· Training and development of employees with respect to QMS and its related processes, quality principles, tools and techniques etc.

· Ensure all licensing at Singapore site and products/services are managed for new applications and renewals.

· Budget allocation and control of costs for QMS related projects; resource management; training; third party audit and Certification costs; and professional subscription costs.

• Effectively implements quality procedures for all allocated sites, in line with legislation, regulatory and guidelines. Documents and maintains the register of quality approvals, procedures and accreditations for allocated sites / geographies.

• Communicates to all allocated sites quality procedures, ensuring all relevant regional colleagues are aware of their responsibilities in supporting / upholding Quality Assurance processes.

• Manages operational, technical, health, safety and environmental audits in line with the audit calendar

• Participates in quality, non-conformance and complaint investigations, ensuring findings are documented, reported and escalated appropriately. Monitors and follows up on supplier CAPA and improvement actions

• Contributes to statistical analyses on which to base recommendations for improvement

• Advises business leaders and senior managers of compliance issues or matters requiring supplier quality development or improvement

• Any ad-hoc duties or projects as assigned.

Skills

• Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

• Gains the confidence and trust of others through honesty, integrity, and authenticity

• Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

• Anticipates and balances the needs of multiple stakeholders

• Uses compelling arguments to gain the support and commitment of others

• Interprets and applies key financial indicators to make better business decisions.

• Plans and prioritises work to meet commitments aligned with goals.

• Operates effectively, even when things are not certain, or the way forward is not clear

• Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

• Builds partnerships and works collaboratively with others to meet shared objectives

Job Requirements:

· Degree in Engineering or Quality Assurance or equivalent with at least 5 years of relevant managerial experience in marine, aviation or related Industry.

· Certified ISO9001:2015 internal/lead auditor qualification.

· Successful completion of the CAAS M10/L11/L12 Examination.

· Able to interpret CMM, in particular IPL (illustrated part listing) and special equipment and tooling listing will have added advantage.

· Preferably have experience in liaising with OEM for capability expansion.

· Certification or experience in Lean, Kaizen and 5S or familiar with common quality tools and techniques.

· Knowledge of relevant standards, and the ability to become conversant with the rules and regulations relating to the quality systems specific to the marine, defence and aviation industries;

· Experience in practical administration, maintenance and development of Quality Management Systems.

· Knowledge of the practical implementation and development of Continuous Improvement and Lean or other similar methodology in a manufacturing, engineering and/or supply chain environment.

· Good leadership and proven managerial skills to be able to lead and motivate the team.

· Meticulous, resourceful, team player and possess strong organization skills.

· Internet savvy and proficient in MS Office applications (ie. Outlook, Excel, Words and Powerpoint etc)

· Effective oral and written communication and interpersonal skills.

· The ability to plan and prioritize work and work under high pressure to tight deadlines yet flexible and adaptable to changing needs and situations.

• Basic up to $6,000
• 5 days work: 8.30 am – 5.45 pm
• AWS + Bonus + Excellent Benefits + Career Progression!
• Location: Senako North

Job Responsibilities

• Maintaining the Quality & Environment Management System,Food Safety Management System according to ISO9001, ISO14001, FSSC22000, Kosher, RSPO, Sedex, ISCC etc.
• Ensuring Compliance to regulatory and above certifications, as well as attending to all related CB and customers' audits.
• Conduct periodic Internal audit and Vendor audit.
• Liaison with Sales team regarding customers' complaints & questionnaires
• SFA Hygiene Officer & Food Safety Team Leader.
• RSPO & Kosher coordinator.

Job Requirements

• Bachelor's Degree in Food Science / Food Technology or other Science or related disciplines
• Obtained Food Safety Course Level 3 certification.
• Any QA related assessor certificate or certified QMS Auditor / Lead Auditor in ISO or equivalent will be advantageous.
• Minimum 3 years’ experience in QA related field.
• Good knowledge in GMP, HACCP, RSPO, ISO 22000, ISO 9001, ISO 14001, ISO 45001 and Food Safety is preferable.
• Strong interpersonal and communication skills with the ability to work cross-functionally with different departments.

For consideration, kindly submit your CV by clicking “APPLY NOW”

*Only shortlisted candidates will be notified**

EA Personnel No: R23118342
EA License No: 15C7752

An Account Manager is in charge of making sure each department meets the needs of their clients and customers. They handle customer complaints, find solutions to their issues, and maintain a positive relationship between both parties for future business ventures.

Account Manager Responsibilities:

• Communicating with clients to understand their needs and explain product value.
• Building relationships with clients based on trust and respect.
• Collaborating with internal departments to facilitate client need fulfillment.
• Collecting and analyzing data to learn more about consumer behavior.
• Keeping accurate records pertaining to inventory and account notes.
• Maintaining updated knowledge of company products and services.
• Resolving complaints and preventing additional issues by improving processes.
• Identifying industry trends.
• Acting as a client advocate with a focus on improving the buyer experience.

Key Responsibilities:

Compliance with SFA Regulations:

• Stay updated on all relevant SFA regulations pertaining to meat production.
• Ensure that all production activities adhere to SFA guidelines and requirements.
• Collaborate with regulatory agencies for inspections, audits, and certifications.

Quality Assurance:

• Develop and implement quality assurance and control procedures for meat production.
• Monitor and evaluate the quality of raw materials, production processes, and finished products.
• Investigate and resolve quality issues promptly to maintain product integrity.

HACCP Implementation:

• Oversee the Hazard Analysis and Critical Control Points (HACCP) program.
• Establish and maintain HACCP plans, conduct hazard assessments, and update as necessary.
• Train and educate staff on HACCP principles and procedures.

Supplier Management:

• Evaluate and manage relationships with meat suppliers to ensure the quality and safety of incoming raw materials.
• Implement supplier audit programs and maintain supplier quality standards.

Team Leadership:

• Build and lead a dedicated QA team, providing guidance, training, and mentoring.
• Ensure team members understand their roles and responsibilities in maintaining quality and safety standards.

Continuous Improvement:

• Identify areas for process improvement and cost reduction while maintaining or improving product quality.
• Implement corrective and preventive actions to address non-conformities and prevent reoccurrence.

Documentation and Reporting:

• Maintain accurate and comprehensive records of quality control activities.
• Generate reports for senior management, regulatory agencies, and internal audits.

Emergency Response and Crisis Management:

• Develop and execute crisis management plans for food safety emergencies.
• Coordinate with relevant authorities and stakeholders during crisis situations.

Requirements

• Bachelor’s degree in food science, Food Technology, or a related field. A Master's degree is a plus.
• Minimum of 5 years of experience in meat production, with at least 2 years in a managerial or supervisory role.
• In-depth knowledge of SFA regulations and guidelines related to meat processing and production.
• Certified in HACCP and food safety management systems.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Problem-solving and decision-making abilities.
• Attention to detail and a commitment to quality.
• Ability to work under pressure and handle food safety emergencies effectively

• Maintain and refine a change management systems roadmap and quality mindset programs going forward for WW alignment and continuous improvement of equipment and change control practices.
• Partner with Fabs, SMAI, OCT, CPIE, TD, and IT to ensure all business needs and processes are properly documented, validated, and escalated as needed.
• Provide technical leadership and direction
• Evaluate global needs for new change control and risk assessment systems.
• Cultivate global relationships. Support and mentor quality engineering teams worldwide by providing guidance.
• Work with subject matter experts to identify business process gaps and Best Known Methods (BKMs).
• Evaluate the quality of data collected, drawing conclusions based on this data and initiating follow-up action items.
• Present and discuss in depth all projects with respective key stakeholders.
• Demonstrate good project management, presentation, organizational, leadership, and communication skills.
• Demonstrate being a "Team builder" with strong focus on effective team dynamics and distributed responsibilities.
• Develop eventual reports, identifying their strengths and weaknesses and creating an action plans to work on the areas each individual needs to improve on.
• Manage roll-out goals to eventual reports, assigning goals that both meet the company objectives and areas of focus and the employee development.
• Write annual performance plans, describing employee expectations and performance and providing feedback and follow up as needed.

Leading and managing the Automation and quality system setup in Frontend Quality Network. In charge of QSEAL related activities and address the stakeholders' needs with the respective Frontend Site Directors

Additional Job Description

Develops, implements, and maintains technical quality assurance and control systems and activities. Defines and specifies the implementation of standards, methods, and procedures for inspecting, testing, and evaluating the precision, accuracy, and reliability of company products. Participates in the reviewing of engineering designs to contribute quality requirements and considerations. Assists product support areas in gathering and analyzing data. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

RESPONSIBILITIES:

• Ensure compliance and continuous improvement of quality and food safety systems aligned with internal and external standards.
• Assess the feasibility and acceptance of internal and external requirements and expectations.
• Coordinate and assist in the implementation of change management processes and monitor progress.
• Review and analyze data to provide regular updates on food safety, quality, and service trends.
• Continually evaluate and trend process controls, food safety, and quality programs, and recommend appropriate improvements.
• Monitor and support the resolution of quality non-conformances by enabling in-depth root cause analysis, trend analysis, and stringent action follow-up, including validation of resolution effectiveness.
• Lead the Quality Assurance team, providing functional leadership for regular performance reviews, succession planning, staff development and training.
• Management representative (Food Safety Team Leader) to handle all food safety and quality related audits from regulatory, certification bodies and customers.
• Any other tasks delegated by the management.

REQUIREMENTS:

• Diploma /Bachelor’s Degree in Food Science or related field
• Good Knowledge of Quality Management Systems (HACCP, BRC, ISO 22000)
• Good Communication, Strategic Planning, Organizational and Analytical Skills
• Dealing with complexity, and eye for details.

RESPONSIBILITIES:

• Ensure compliance and continuous improvement of quality and food safety systems aligned with internal and external standards.
• Assess the feasibility and acceptance of internal and external requirements and expectations.
• Coordinate and assist in the implementation of change management processes and monitor progress.
• Review and analyze data to provide regular updates on food safety, quality, and service trends.
• Continually evaluate and trend process controls, food safety, and quality programs, and recommend appropriate improvements.
• Monitor and support the resolution of quality non-conformances by enabling in-depth root cause analysis, trend analysis, and stringent action follow-up, including validation of resolution effectiveness.
• Lead the Quality Assurance team, providing functional leadership for regular performance reviews, succession planning, staff development and training.
• Management representative (Food Safety Team Leader) to handle all food safety and quality related audits from regulatory, certification bodies and customers.
• Any other tasks delegated by the management.

REQUIREMENTS:

• Diploma / Bachelor’s Degree in Food Science or related field
• Good Knowledge of Quality Management Systems (HACCP, BRC, ISO 22000)
• Good Communication, Strategic Planning, Organizational and Analytical Skills
• Dealing with complexity, and eye for details.

Job Description

In this position, you will be tasked with facilitating and maintaining the vision or roadmap for change management and risk assessment systems at Micron; manage a team that is aimed at reducing overall process and product variation which will result in higher process margins, increased yield and quality.

You will work with Frontend Fabs and other central team resources (SMAI, OCT, CPIE, TD and IT) to provide strategic direction for change management and risk assessment systems and help coordinate the systems implementation across multiple facilities internationally.

You will be expected to develop your team, establish goals, provide coaching and training, and conduct performance appraisals. You will also identify staffing needs, recruit, interview, and make hiring decisions for your team.

Responsibilities and Tasks Responsibilities include but are not limited to:

• Maintain and refine a change management systems roadmap and quality mindset programs going forward for WW alignment and continuous improvement of equipment and change control practices.
• Partner with Fabs, SMAI, OCT, CPIE, TD, and IT to ensure all business needs and processes are properly documented, validated, and escalated as needed.
• Provide technical leadership and direction
• Evaluate global needs for new change control and risk assessment systems.
• Cultivate global relationships. Support and mentor quality engineering teams worldwide by providing guidance.
• Work with subject matter experts to identify business process gaps and Best Known Methods (BKMs).
• Evaluate the quality of data collected, drawing conclusions based on this data and initiating follow-up action items.
• Present and discuss in depth all projects with respective key stakeholders.
• Demonstrate good project management, presentation, organizational, leadership, and communication skills.
• Demonstrate being a "Team builder" with strong focus on effective team dynamics and distributed responsibilities.
• Develop eventual reports, identifying their strengths and weaknesses and creating an action plans to work on the areas each individual needs to improve on.
• Manage roll-out goals to eventual reports, assigning goals that both meet the company objectives and areas of focus and the employee development.
• Write annual performance plans, describing employee expectations and performance and providing feedback and follow up as needed.

Qualifications:

• Degree in Engineering.
• Minimum 10 years’ experience in semiconductor wafer fabrication with demonstrated managerial and supervisory experience.
• Strong knowledge of Micron MFG execution and control systems.
• Demonstrated excellent innovative thinking, multi-tasking and problem-solving skills.
• Strong negotiating and collaboration skills and has partnered successfully with different cross functional groups.
• Proven ability to communicate effectively both written and verbal forms.
• Successfully demonstrated skill in obtaining results through individual contribution and the coordination of multiple teams.
• Strong customer focus skills and is dedicated to meeting the needs of internal and external customers.

Requirements

• Degree with 3 years of working experience in Quality Management, preferably in Healthcare and/or Health Services
• Led organization in regulatory assessments and accreditation preparation and audits
• Process improvement knowledge and experience
• Ability to handle tight deadlines and irregular situations
• Good change agent, ability to positively influence others to facilitate a quality and change mindset
• Candidates with more experience will be considered for a Senior role

Description

• Responsible for spearheading and implementing Company’s Quality system in compliance to regulatory, AABB (American Association of Blood Banks) and FACT (Foundation for the Accreditation of Cellular Therapy) standard requirements or any chosen regulatory bodies undertaken by company
• Ensure requirements for AABB, FACT as well as MOH license guidelines are implemented and maintained
• Understanding and working knowledge of Good Distribution Practice for Medical Device in Singapore (GDPMDS)
• Keeping the Quality Management System up to date and in compliance with regulatory and accreditation requirements
• Ensure compliance standards to new regulatory bodies and/or standards and rules (if applicable) are adhered to
• Lead departments in the review and refinement of current practices and protocols/processes
• Initiate process improvement practices across departments to raise standards of operational excellence and service delivery
• In charge of initiating benchmarked industry practices
• Training and distribution of Quality practices within Company and regional teams when required
• Act as company’s management representative in compliance assessments
• Maintain document control centre and system for proper and updated records of quality documents
• Assist and lead in work process improvements and problem solving together with departments
• Drive yearly internal audits for audit readiness and interdepartmental coordination
• Ensure departments are up to date with annual document reviews
• Work with regional offices on quality matters
• Ensure quality training for new employees is performed and to ensure competencies of the quality department are up to date and managed
• Support with supplier/vendor qualifications with participating departments
• Coordinate and review workplace safety process improvements and safety audits
• To coordinate with regulatory bodies as and when required
• Review, perform and lead gap analysis of new standards published by accreditation bodies to ensure departmental SOPs are in compliance
• Setting up of Quality Management Practices for new services or entities assigned
• Spearhead initiatives for process improvement, review and control