Total 30 Senior Executive quality control manager job vacancies in Queenstown, South East

Quality Assurance & Quality Control Engineer (QA/QC Engineer)

Requirements:

• Recognized Diploma/Degree in related field
• Experience in working with Contractors
• Relevant experience in Civil/Building, preferably with experience in façade installation works
• Good team player and adaptable to a dynamic environment

Responsibilities:-

• To lead the QA/QC team
• To provide training and coaching to the team members in façade related works.
• To assess each construction process and procedure. Provide feedback and continuous improvement whenevee necessary
• To ensure internal quality controls are in place and being maintained properly
• Work closely with other project personnel such as production and site management team to deliver high quality works
• Prepare monthly analysis and report to Management in regards to site and project activities

Responsibilities

• Conduct daily reviews of transaction filtering and screening to ensure compliance with policies and regulatory standards.
• Perform sampling of cleared alerts to assess the accuracy and quality of the adjudication.
• Gather and analyze data to spot trends, recurring issues, or inefficiencies in the filtering process.
• Document findings and assisst in generating reports for manager and stakeholders.
• Work with the filtering team to provide feedback and identify areas of improvement in processes and controls.
• Collaborate to improve workflow, suggest enhancements, and support the implementation of corrective actions.

Requirements

• Bachelor's Degree
• 2 years of experience in the banking industry with some exposure to screening process.
• Understanding of financial crime and money laundering risks.
• Strong attention to detail with ability to identify discrepancies and trends in large sets of data
• Ability to work collaboratively in a team environment and take direction from senior team members.
• Experience with compliance or AML tools such as World Check, Fircosoft, or other filtering and screening system is a plus.

You will collaborate with stakeholders on timely data submissions and accurate reporting of clinical quality indicator results. This involves data extraction and analysis, and maintaining the department’s database. You will also promote and encourage staff participation in quality improvement programmes and contribute to projects relating to Quality Improvement initiatives.

In addition, you will coordinate and support Ensure Safe System (ESS) for Quality Assurance & Risk Management and liaise with ESS stakeholders to ensure standards are met. You will also coordinate meetings, prepare meeting minutes and reports, and provide any other administrative support. You will also work closely with internal/external stakeholders to support corporate programmes and participate in ad hoc operational projects and initiatives.

The selected candidate will be offered employment on 2-year renewable contractual terms.

Job Requirements:

· Degree in Biological Science or Applied Science, with 2 years’ working experience

· Proficient in Microsoft Office applications

· Excellent interpersonal, written and oral communication skills

· Meticulous with good organisational skills and able to work independently

Job Summary:

The Administrative Assistant at Legion Pest Control will assist in maintaining the efficient operation of the office, supporting field technicians, and ensuring that administrative tasks are handled promptly and accurately. This position involves a combination of office-based responsibilities and occasional interaction with clients and field personnel.

Responsibilities:

Client Communication:

• Answer client inquiries and schedule appointments for pest control services.

• Provide excellent customer service by addressing client concerns and ensuring their needs are met.

• Maintain accurate client records and databases.

Scheduling and Dispatch:

• Coordinate and schedule appointments for pest control technicians.

• Dispatch technicians to service locations and provide them with necessary information.

• Monitor technician schedules and ensure timely completion of services.

Office Administration:

• Perform general office tasks such as filing, photocopying, scanning, and data entry.

• Manage office supplies and place orders when necessary.

• Assist in preparing invoices, quotation, and service agreements.

Record Keeping:

• Maintain accurate and organized records of service reports, client information, and invoices.

• Ensure compliance with regulatory and company record-keeping standards.

Billing and Payments:

• Process payments, issue invoices, and follow up on overdue accounts.

• Coordinate with the finance department as needed.

Support for Technicians:

• Assist pest control technicians with administrative needs, such as documenting service details.

• Ensure technicians have the necessary paperwork and materials for service calls.

Health and Safety Compliance:

• Assist in maintaining safety records and ensuring compliance with safety protocols.

• Coordinate safety training for field technicians as required.

Qualifications:

• Previous experience in office administration or customer service is advantageous.

• Basic computer skills, including proficiency in Microsoft Office and data entry.

• Excellent communication skills, both written and verbal.

• Customer-focused with a professional and friendly demeanor.

• Organized and detail-oriented.

• Ability to multitask and prioritize tasks effectively.

• Able to work independently

Working Benefits:

• 5 Day work week

• Medical covered

• Breakfast provided

Working Conditions:

• Typically works in an office environment.

• Need to be independent

• May require occasional communication with field technicians and clients.

• May involve occasional overtime or flexibility in work hours.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi Private Bank (CPB) is dedicated to serving the world’s wealthiest individuals and their families. From 52 locations across 20 countries, we offer our services to more than 14,000 ultra-high net worth clients from nearly 100 nations. Our clients include entrepreneurs, business leaders, executives, their heirs and families, whom we offer customized services to help protect and responsibly grow their wealth. Our unique approach focuses on fewer, larger and more sophisticated clients with an average net worth above $100 million.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, KYC Quality Assurance Senior Analyst, Citi Private Bank - Hybrid (Internal Job Title: KYC Operations Sr Analyst– C12) based in Hong Kong. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Responsible to perform independent Client Onboarding KYC due diligence functions of new and existing clients across a variety of teams including private bankers, operations and compliance.
• To review clients' profiles and work with banker team to fulfill onboarding requirement, full compliance of Bank’s AML/KYC standards, local laws and regulations.
• Identify and highlight suspicious money laundering activities, deficiencies and other non-compliance issues to management. Provide guidance in exception handling and approval.
• Establishes and maintains close working relationship with client, stakeholder and within team to facilitate an open and direct communication of issues, needs, queries and system setups, in such that these may be responded to in an efficient, prompt and professional manner.
• Responsible for various types of project management, process and policy changes, new initiatives and managing cross-functional relationships with all teams. Analyzes complex and variable issues with significant departmental impact in the team.
• Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Demonstrates high level of diligence, motivation and organizational skills.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years of experience in KYC/AML process, compliance, operations, risk & control functions
• Demonstrated interpersonal skills, pro-active team player but also able to work independently, with exceptional written and verbal communication skills
• Ability to manage multiple stakeholders across levels, businesses, and geographies
• Capable of multitasking and eager to learn multiple products in a challenging environment. Fast learner, strong attention to detail, and willingness to go extra mile
• Proficient in handling urgent and escalation cases and manage internal team expectations
• Bachelor's degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Responsibilities

• Conduct daily reviews of transaction filtering and screening to ensure compliance with policies and regulatory standards.
• Perform sampling of cleared alerts to assess the accuracy and quality of the adjudication.
• Gather and analyze data to spot trends, recurring issues, or inefficiencies in the filtering process.
• Document findings and assisst in generating reports for manager and stakeholders.
• Work with the filtering team to provide feedback and identify areas of improvement in processes and controls.
• Collaborate to improve workflow, suggest enhancements, and support the implementation of corrective actions.

Requirements

• Bachelor's Degree
• 2 years of experience in the banking industry with some exposure to screening process.
• Understanding of financial crime and money laundering risks.
• Strong attention to detail with ability to identify discrepancies and trends in large sets of data
• Ability to work collaboratively in a team environment and take direction from senior team members.
• Experience with compliance or AML tools such as World Check, Fircosoft, or other filtering and screening system is a plus.

About our client: Our client is in the Pharmaceutical industry.

Responsibilities:

• Lead quality management initiatives, focusing on quality assurance and control processes.
• Collaborate with cross-functional teams to establish and refine quality requirements.
• Evaluate existing quality processes and recommend improvements to enhance efficiency.
• Develop and implement training programs for staff on quality management practices.
• Serve as the main point of contact for quality-related inquiries and issues.
• Ensure that all quality documentation meets regulatory standards and is fully compliant.
• Oversee and guide validation projects, ensuring data accuracy and reliability.
• Work with Subject Matter Experts to perform gap analyses and assess risks.
• Contribute to the resolution of validation issues and support corrective action plans.
• Evaluate and approve validation documentation, including reports and protocols.
• Provide assistance with validation inquiries and offer solutions to challenges.
• Review and endorse standard operating procedures and manufacturing documentation.

About you:

• Bachelor’s degree in Quality Management, Life Sciences, or a related field.
• Minimum of 5 years of experience in quality assurance and control, preferably in the pharmaceutical or manufacturing sectors.
• Strong understanding of quality management systems (QMS) and regulatory standards (e.g., FDA, EMA).
• Familiarity with JDE quality modules is advantageous.
• Experience in system migrations or implementations is a plus.
• Excellent analytical and organizational skills with a keen attention to detail.
• Strong communication skills to effectively engage with diverse teams.

Other:

• Work location: North
• Work hours: 40 hours (Mon-Fri, 8am-5pm)
• Contract duration: 15 months

*Please note that only shortlisted candidates will be contacted.*

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508

About our client: Our client is a leading global pharmaceutical manufacturing company.

*Please note that this role will be hired on a contract basis, to support our client's ongoing project.

About the role:

• Product and Raw Material Release Expertise: Utilize a comprehensive understanding of quality control processes to review and release finished products and raw materials. Ensure that all products meet established quality standards and regulatory requirements before distribution. Conduct thorough evaluations of documentation and test results to verify compliance with specifications.
• Quality Oversight for Manufacturing: Provide ongoing quality oversight throughout the manufacturing process to ensure adherence to Good Manufacturing Practices (GMP) and internal quality standards. Monitor production activities to identify areas for improvement, ensuring that all operations comply with regulatory and company policies. Collaborate with production teams to address any quality-related concerns and implement corrective actions as necessary.
• GEMBA Walks and GMP Walk-Throughs:
  Conduct regular GEMBA walks and GMP walk-throughs to engage with manufacturing staff, observe processes, and identify opportunities for improvement in quality and efficiency. Use these walks as a platform for fostering a culture of quality and continuous improvement by discussing best practices, addressing challenges, and gathering feedback directly from employees on the floor.
• Revision, Review, and Approval of Procedures:
  Take responsibility for the revision, review, and approval of key documentation, including Standard Operating Procedures (SOPs), forms, and Manufacturing Batch Records. Ensure that all procedures are up-to-date, accurately reflect current practices, and comply with regulatory requirements. Collaborate with cross-functional teams to gather input and ensure that all changes are effectively communicated and implemented across the organization.

About you: Bachelor’s degree in engineering, with 5 - 8 years of relevant work experience in material quality for pharmaceutical / life science industries.

Other information:

· Contract duration: 15 months

· Work Location: North

· Working days: 5 days’ work week

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

We are looking for a Credit Control Officer / Executive to manage customer accounts and ensure timely payments at our automotive dealership. Candidates with more experience will be considered for the Executive role.

Key Responsibilities:

• Manage Accounts Receivables, including accurate processing of receipts and ensuring customer adherence to contract terms.
• Serve as the primary point of contact for customer queries, providing accurate responses via WhatsApp, phone, or email.
• Proactively monitor customer accounts to ensure consistent and timely payments.
• Administer internal credit policies, following up with customers on overdue payments and ensuring recovery in line with guidelines.
• Ensure proper document updates and archiving.
• Address customer queries and requests, ensuring timely resolution.
• Handle financing-related disputes and resolve billing discrepancies.
• Provide administrative support, ensuring accurate record-keeping of collections and overdue.
• Manage credit matters in collaboration with internal and external stakeholders.

Requirements:

• Minimum GCE “O” Level or equivalent.
• Experience in tracking AR receipts.
• Proficiency in MS Excel is required.
• Prior experience in credit control and collections is a plus.
• Strong communication, negotiation, and problem-solving skills.
• Attention to detail and good organizational skills.
• Self-motivated with the ability to multitask in a dynamic environment.
• Knowledge of Hire Purchase law is an added advantage.
• Salary/designation will be commensurate with experience.
• Fresh Diploma holders are welcome to apply.

You will report to the Senior Manager, Quality Management in ensuring that Quality and Safety related activities and processes are developed, implemented and evaluated,

in support of the department’s key objectives in ensuring the Quality and Safety of patient care in SingHealth Polyclinics (SHP).

Your responsibilities include:

• Implement programmes, projects, and activities relating to Quality and Safety at SHP
• Co-ordinate, support, and participate in Quality Assurance and Improvement initiatives
• Represent the department in committees, workgroups, and meetings, and liaise with internal and external parties on initiatives relating to Quality and Safety
• Provide administrative support for Clinical Governance and other programmes in the SHP Quality Management Framework
• Perform other duties as assigned

Requirements:

• Bachelor’s Degree in any discipline
• Good verbal and written language skills in English are expected, with fluency in other languages an advantage
• Good interpersonal skills and resourceful team player
• Strong interest in learning and professional growth

Interested applicants may apply at https://careers.singhealth.com.sg/job-invite/3637/

Job Description

• To conduct site visits and communicate with clients on the quality review and their expectation on the cleaning performance.
• To conduct cleaning audit and propose improvement plans.
• To manage the quality, contract compliance and report any violation to regulatory issues.
• To ensure site compliance to all labour, safety, and environmental regulations.
• To carry out root cause investigations for non-conformance of cleaning staff.
• To liaise with customers on non-conformance activities.
• To ensure regular and periodic cleaning schedule are based on contract requirement.
• To take up tasks and assignments as and when assigned by Managing Director and Business Development Team.

Requirements

• At least 2 years working experience in cleaning industry.
• Knowledge on Risk Assessment.
• Good administration skills and document control.
• Good communication and interpersonal skills with ability to interact with all levels of staff.
• Able to work in fast pace environment.
• Able to multi-task.

You will support Institute for Patient Safety & Quality to drive cluster-wide efforts in patient safety and quality.

You will also contribute to patient safety and quality through designing and implementing initiatives by the institute. This includes planning, coordination and execution of cluster-wide workshops and events, surveys and reports.

In addition, you will coordinate and facilitate project meetings, conduct data analysis and reporting, and provide secretariat support to various workgroups and committees.

Requirements

· Bachelor‘s Degree with at least 2 years of working experience

· Experience in programme development and process improvement in a healthcare setting would be an advantage

· Excellent interpersonal, verbal and written communication skills

· Proficient in managing large data (i.e. data management and analysis)

· Ability to plan, implement and evaluate various tasks across concurrent priorities

· Ability to work well within a team and independently

· Proficient in Microsoft Word, Excel and Powerpoint

Responsibilities:

• Develop, review, update and evaluate the effectiveness of the policies and procedures of the Institute’s Quality Management System and ensure compliance to requirements of ISO 9001, ERF, and EduTrust GD4 and relevant regulations.
• Support in the preparation and review of supporting documents for submission to SSG GoBusiness Licensing System and communication with CPE.
• Consolidate, review and contributes information and analysis to identify trends and process gaps from feedbacks and survey results to engage the process owners for effective closure and improving customer service.
• Preparing, planning, and perform internal quality audits and consolidate the corrective/ preventive actions taken and follow up with the evaluation of its effectiveness.
• Arrange, coordinate, and conduct sub-committee meetings and keep records of meeting minutes.
• Conduct verification checks on records to ensure compliance for agent qualification and vendor management.
• Support overseas campus’ Quality Management System to ensure Academic Quality and Standards are periodically reviewed and updated.
• Develop and conduct Quality training as and when required.
• Provide general administrative support to the team and any other ad-hoc duties as assigned.
• Able to travel overseas occasionally as and when required.

Requirements:

• Minimum a Degree in any disciplines.
• At least 5 years of experience in Quality Assurance’s job scope.
• Possess good organisation and coordination skills, excellent interpersonal and communication skills in handling internal and external customers.
• Working knowledge of Microsoft Office, e.g. Word, Excel, and PowerPoint.
• Prior working experience in private education will be an added advantage.

Responsibilities

• Perform AML monitoring/review on Trade post-transaction files.
• Review/investigate Trade manual screening alerts and red flag escalated by trade processing team for potential sanction violations in accordance with SMBC policies.
• Ensure that review and investigation conclusions are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable
• Perform daily name screening alert clearance
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head / Deputy Group Head promptly.
• Other tasks as assigned by Group Head / Team Lead
• Regular update of Procedures and Manuals to ensure the group operations is in accordance to SMBC policies, audit comments and in compliance to local as well as related overseas law and regulations
• Contribute in key initiatives and other ad hoc projects as needed

Requirements

• Bachelors degree
• At least 3-5 years of relevant experience
• Able to link diverse information to build a full picture and spot inconsistencies
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Strong team player
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office

Responsibilities

• Perform AML monitoring/review on Trade post-transaction files.
• Review/investigate Trade manual screening alerts and red flag escalated by trade processing team for potential sanction violations in accordance with SMBC policies.
• Ensure that review and investigation conclusions are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable
• Perform daily name screening alert clearance
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head / Deputy Group Head promptly.
• Other tasks as assigned by Group Head / Team Lead
• Regular update of Procedures and Manuals to ensure the group operations is in accordance to SMBC policies, audit comments and in compliance to local as well as related overseas law and regulations
• Contribute in key initiatives and other ad hoc projects as needed

Requirements

• Bachelors degree
• Able to link diverse information to build a full picture and spot inconsistencies
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Strong team player
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office

Our client, a marine company in Singapore dealing with shipyard , is looking for a QA professional. As a member of the QA team, you will play a critical role in ensuring the highest standards of safety and quality across our operations. You will work closely with various departments to develop and implement QA policies, procedures, and initiatives. This is a unique opportunity to contribute to the success of a dynamic and growing organization in the maritime industry.

• Reviews and updates organization Quality policy and objectives for Management’s approval

• Reviews & updates company Occupational Health & Safety policy & objectives for Management’s approval
• Prepares, reviews and updates Quality Management System (QMS) and Occupational Health and Safety Management System (OHSMS) manuals, procedures and forms
• Interprets and implements quality assurance standards and procedures
• Reviews the implementation and effectiveness of standards and procedures
• Plans & conducts internal audits for ISO 9001:2015 & ISO 45001:2018 as scheduled in the annual work plan
• Plans and conducts Management Review Meeting for ISO 9001:2015 and ISO 45001:2018
• Manages 3rd party certification body audits for ISO 9001:2015, ISO 45001:2018 and BizSafe STAR
• Co-ordinates with respective Departments for the preparation for external audits
• Follow-up on post audits activities
• Manages Document Control for all QMS and OHSMS documents to ensure latest revision
• Supports and works with various departments in procedure reviews and updates, ensures changes are incorporated in a timely manner and assists in assessment of these changes
• Identifies training needs and organizes training interventions to meet quality standards
• Conducts Factory Acceptance Test (FAT), workshop fabricated items inspection and onboard completion inspection both internally and externally
• Prepares inspection reports of inspection outcomes and updates overall inspection status summary
• Liaises with Clients and CLASS Surveyors on external inspection
• Monitors and expedites closure of all non-conformances of the company, if any
• Responsible to create and review Risk Management Plan for projects

• With strong background in ISO:9001-2015 QMS
• Technical Inspection and Writing
• Organizational Performance Management
• Quality Systems Management
• Leadership
• QA for Interior Design
• Graduate in Business Management
• Experience in outfitting will be advantange

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position.

Chan Chee Meng

EA 07C3069

R1110620

Job Purpose

The incumbant is responsible for improving revenues by reducing bad debt exposure through the direct management of credit terms

Responsibilities

• Efficient Management of Drivers and Corporate Accounts’ Debts
• Ensure the Key Performance Indicators (KPI) of Credit Control are met
• Monitor and control drivers and corporate client accounts’ outstanding.
• Responsible in contacting customers and send reminders to ensure timely payments.
• Negotiate repayment plans with customers and set payment terms and conditions accordingly.
• Conduct aged balance review with Superior and follow up review actions.
• Report and alert any exceptional and delinquent customers and apply appropriate actions to minimize bad debt.
• Prepare daily operation report(s).
• Administer litigation/credit monitoring and screening process
• Ensure compliance with financial policies and procedures.
• Manage and review repossession and external collection agencies’ performance.
• Attend to drivers’ queries and appeals relating to Credit Control matters

Qualifications & Work Experience

• Diploma or other equivalent qualification (Diploma in Business related discipline will be added advantage)
• At least 2 years of experience in credit control
• Prior experience in taxi and/or car rental industries is advantageous
• Candidate who possess a valid Class 3/3A Driving License will be an added advantage
• We seek Mandarin/Malay-speaking candidates as the incumbant will be required to serve Mandarin/Malay-speaking clients
• Excellent mathematical ability
• 5-days work week.

Skills

Technical skills include:

• Proficient in MS Office (especially MS Excel Vlookup, Pivot Tables and functions formulas)

Generic skills include:

• Meticulous and possess strong organising and numerical skills.
• Result-oriented and able to work on tight resources and datelines
• Strong negotiation and writing skills
• Excellent team player
• Customer service oriented with good interpersonal and communication skills
• Ability to work in fast pace and dynamic environment

Position Summary

Responsible for quality assurance and compliance check in software/turnkey system development and to maintain ISO9001 standards, etc. Will work with project teams to develop test methodologies, test plans, test cases and coordinate test activities for the mission-critical safety and security surveillance systems. Incumbent roles and responsibilities also include reviewing, implementing and auditing company-wide policies and processes for all departments to ensure that policies and procedures for all departments in the Company are adequate, up-to-date, complied with, that there are sufficient internal controls and checks and balances in place to minimise and/or manage risks to the organisation.

Main Responsibilities

• Plan and work with Project Managers/Product Managers on the quality processes for the entire project from requirements to installation and maintenance
• Provide QA/QC support, testing and quality audit to projects and functions assigned
• Provide Configuration Management, Release Management support to projects
• Contribute to the implementation of the organisation-wide quality goals
• Ensure compliance to all established, approved written procedures are in compliance with ISO9001 and CMMI Level 3-5
• Plan and conduct internal audits, liaise with external auditors, coordinate beween internal users, senior management and external parties
• Identificatio of and communication with consultants of audit preparation
• Provide administration support services
• Enhance document control system in term of change control and configuration management
• Conduct cross functional internal audit
• Integrate project management and quality management system
• Conduct gap analysis of current iQMS in meeting CMMI level 3 & 5
• Report project status and issues
• Manage and execute project as directed by Supervisor
• Conduct internal Audits ISO9001 and CMMI
• Conduct internal Quality Training
• Maintenance of ISO9001 and all Q&E documents
• Travelling maybe required from time to time

Other – Perform other duties as are requested from time to time

Skills and Experience

· Preferrably at least 1 year of relevant experience

· Candidate must be willing to work under tight project schedule

· Experience in quality management system experience. CMMI experience preferred

· Experience in establishing QMS

· Experience in software and system test using software test and management tools

· Analytical thinking, problem solving, value engineering, project management, team player

· Well-versed in:

• Microsoft Office / Project
• Capability Maturity Model Integration (CMMI)
• ISO 9001
• CMMI
• SDLC methodologies and application
• Oracle Primavera

Minimum Qualifications

· Min. Degree in Engineering, Science, Quality Management, or equivalent

Attributes

· Good technical writing and presentation skills

· Excellent written and verbal communication skills

· Critical thinking and problem-solving skills

· Strong interest and awareness of new technologies

· Proactive with good time-management skills

· Good interpersonal, analytical and communication skills;

· Ability to:

• Multi-task, prioritize activities, work independently and calmly under pressure
• Interact positively, clearly and professionally with peers, customers and vendors
• Anticipate and take proactive actions

The Ideal Candidate

· You possess big picture thinking and a willingness to learn and dive into unfamiliar systems and resolve complex issues both from a business and technical perspective

The Executive will support the Infection Prevention & Control (IPC) department of SingHealth Community Hospitals (SCH) in matters relating to the following areas:

You will provide support in reporting data for the various scorecards and work with respective clinical services to track IPC performance indicators. You will provide support in training programme to increase the awareness of hospital staff on the infection control measures. You will assist in planning and implementing strategic initiatives to drive the improvement process of Infection Prevention quality patient care and safety for the hospital. You will ensure that the existing standards and guidelines of applicable professional organisation and regulatory government agencies are incorporated into the Infection Prevention & Control program. You will assist in any other work as and when assigned.

Job Requirements

• Bachelor’s degree in Nursing, Biomedical Science, Biological Science, Applied Science or any other degrees in healthcare preferred
• Preferably 2 years of relevant working experience
• Fresh graduates are welcome to apply
• Good writing skills, meticulous and organised with good planning skills
• Able to work independently, excellent communication and interpersonal skills
• Experience in infection control, quality, data analytics, or patient safety in healthcare setting will be an advantage
• Proficient in Microsoft Office Powerpoint, Word and Excel

Responsibilities

• Perform AML monitoring/review on Trade post-transaction files.
• Review/investigate Trade manual screening alerts and red flag escalated by trade processing team for potential sanction violations in accordance with SMBC policies.
• Ensure that review and investigation conclusions are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable
• Perform daily name screening alert clearance
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head / Deputy Group Head promptly.
• Other tasks as assigned by Group Head / Team Lead
• Regular update of Procedures and Manuals to ensure the group operations is in accordance to SMBC policies, audit comments and in compliance to local as well as related overseas law and regulations
• Contribute in key initiatives and other ad hoc projects as needed

Requirements

• Bachelors degree
• Able to link diverse information to build a full picture and spot inconsistencies
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Strong team player
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office

Key Responsibilities:

• Review quality of products including all incoming shipments.
• Check and verify retail and customers' complaints.
• Prepare monthly retail complaint report for the Management.
• Handle local and overseas customers' product warranty & repairs issues via phone call and/or emails.
• Fixing and repair minor defects of products.
• Prepare document for customer service items to be delivered to suppliers and factories.
• Prepare document for customer service items to return to retail store.
• Order special orchids for production in factory.
• Source new orchids for development.
• Prepare reports for the QC inspection.
• Assist Product Team to source for components of products.
• Perform any other tasks as and when assigned.

Job Requirement:

• Preferably with 1–2 years of experience in similar capacity
• A hands-on, resourceful and result oriented
• Ability to work well in a team
• Meticulous and able to meet tight deadlines
• Proficiency in Microsoft office
• Excellent organisational, presentation and interpersonal skills

You will support the administration of risk management programmes, conduct clinical review of patient records, identify relevant clinical care issues, and liaise with the respective departments to evaluate the effectiveness of the quality assurance programmes. You will play a supporting role in ensuring that clinical outcomes are consistent with current accepted practices.

You will be required to integrate and analyse data using statistical methods, perform root cause analysis, conduct risk mitigation exercises and work with teams to coordinate projects assigned. You will also coordinate meetings, document meeting proceedings, prepare reports and participate in the implementation of improvement initiatives towards improving patient care.

The selected candidate will be offered employment on 2-year renewable contractual terms.

Job Requirements:

· Recognised degree in health science, allied health or nursing

· Relevant experience in clinical quality and in the healthcare industry will be of added advantage

· Proficient in Microsoft Office applications

· Able to work independently with strong analytical, problem-solving and organisational skills, and a good eye for detail is essential

· Good oral and written communication skills

You will collaborate with stakeholders on timely data submissions and accurate reporting of clinical quality indicator results. This involves data extraction and analysis, and maintaining the department’s database. You will also promote and encourage staff participation in quality improvement programmes and contribute to projects relating to Quality Improvement initiatives.

In addition, you will coordinate and support Ensure Safe System (ESS) for Quality Assurance & Risk Management and liaise with ESS stakeholders to ensure standards are met. You will also coordinate meetings, prepare meeting minutes and reports, and provide any other administrative support. You will also work closely with internal/external stakeholders to support corporate programmes and participate in ad hoc operational projects and initiatives.

The selected candidate will be offered employment on 2-year renewable contractual terms.

Job Requirements:

· Degree in Biological Science or Applied Science, with 2 years’ working experience

· Proficient in Microsoft Office applications

· Excellent interpersonal, written and oral communication skills

· Meticulous with good organisational skills and able to work independently

Job Description & Requirements

Overview:

In this role, you will be the expert in planning, implementing and ensuring compliance with ISO standards at all levels of the company. You will be required to maintain documentation, conduct internal training and audits pertaining to ISO standards adopted by the company. The ideal candidate should have a keen eye for detail, good written and communication skills and adopt a mindset of continuous improvement.

Responsibilities include:

• Assist in implementation of ISO and Halal standards (ISO 9001, ISO 22000)

• Plan and conduct bi-annual internal ISO audits

• Ensuring compliance and preparation for external audits

• Assist in and conduct in-house training of staff (e.g. personal hygiene and food safety, workplace safety, fire drill briefing and new employee onboarding)

• Conduct daily audit on personal hygiene, food quality, food hygiene and employee safety at central kitchen (including vehicles)

• Conduct personal hygiene, food quality, food hygiene and employee safety audit at all outlets (island-wide, transportation provided)

• Assist in product development projects (E.g. packaging materials, raw ingredients, processing equipment and etc.)

• Assist and develop SOPs and checklists for central kitchen and outlet

• Assist in application or renewal of food shop licences and Halal certification

• Any other ad-hoc duties as and when assigned by Management

Minimum qualifications

• Bachelor degree in Food Science, Food Technology, Culinary Science, Quality Assurance or related field

• Excellent command of the English language (written and spoken)

• Basic knowledge in FSMS, HACCP, QMS and Halal Certification

• Preferably 2 years working experience in QA or related field in F&B industry

Requirements

• Good communication and interpersonal skills

• Good team player

• Able to work within deadlines and well-organised

• Positive attitude and eager to learn

• Display strong initiative and able to work independently

• Thrive in a fast-paced environment and able to adapt quickly

Key Responsibilities:

• Review quality of products including all incoming shipments.
• Check and verify retail and customers' complaints.
• Prepare monthly retail complaint report for the Management.
• Handle local and overseas customers' product warranty & repairs issues via phone call and/or emails.
• Fixing and repair minor defects of products.
• Prepare document for customer service items to be delivered to suppliers and factories.
• Prepare document for customer service items to return to retail store.
• Order special orchids for production in factory.
• Source new orchids for development.
• Prepare reports for the QC inspection.
• Assist Product Team to source for components of products.
• Perform any other tasks as and when assigned.

Job Requirement:

• Preferably with 1–2 years of experience in similar capacity
• A hands-on, resourceful and result oriented
• Ability to work well in a team
• Meticulous and able to meet tight deadlines
• Proficiency in Microsoft office
• Excellent organisational, presentation and interpersonal skills