Total 646 Manager research nurse job vacancies in Singapore

Our growing company is seeking to hire a sales manager who will be responsible for supervising and organizing our sales team. You will be in charge of managing organizational sales by developing business plans, meeting planned goals, and coordinating with our marketing department on lead generation. You will also be tasked with overseeing the activities and performance of your sales team by tracking sales goals, setting individual sales targets, and facilitate the ongoing training of your salespeople.

A Bachelor's degree in business or a related field is required. In order to succeed in this role, you will need excellent communication skills and the ability to lead a sales team. Previous experience in a sales-related role is a plus.

Sales Manager Responsibilities:

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.

• Seeting individual sales targets with the sales

team.

• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Sales Manager Requirements:

• Bachelor's degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

• Responsible to establish and oversee Quality functions and strategies, for cell therapy programs and other provided services, including but not limited to area of quality assurance, quality control, compliance and batch dispositions.
• Responsible in implementation and maintain Quality Management Systems, and to ensure compliance to policies/standards of National Speciality Centres and applicable regulations.
• Drives performance improvement and monitor effectiveness of QMS by identifying, defining and establishing key quality indicators for management reviews.
• Supports cross-functional team in ensuring that the clinical program is conducted and reported according to applicable current GxP, regulations (e.g. FDA, HSA) and standards (e.g. FACT/JACIE). In the beginning phase of project, supports and provides quality oversight to Technology Transfer requirement for clinical trial material production.
• Lead and inspire a strong quality organization by attracting and developing talents, lead implementation of talent development strategies within organization.
• Responsible as the centre’s Quality representative to regulatory authorities and third-party inspections.
• Alerts senior management of significant quality and compliance risks.
• Any other responsibilities assigned by Senior Management.

Requirements

• Bachelor/Master Degree, or higher, in Science, Pharmacy, Pharmaceutical Science, or equivalent, with preference of more than 10 years of relevant work experience in Quality Lead role in the pharmaceutical/biotechnology/medical device/healthcare industry, preferable with increasing people management responsibilities.
• Extensive knowledge of quality control, quality management system and validations requirement, preferably with third party customer/supplier or vendor management experience.
• Extensive knowledge in regulations and industrial guidance, and experience with technological transfer.
• Excellent communication and leadership skills and is task oriented.
• Critical thinking and problem-solving skill are of advantage.

Interested and qualified candidates, please send in your resume to [email protected]


Ivy Yong Shi Mei
R2198995
Recruit Express Pte Ltd 99C4599

JOB DESCRIPTION:

• Responsible for day-to-day business data management and regular business report preparations, which includes SAP material master maintenance, data integrity checking and statistics.
• Daily monitoring of basic system health and to flag out any inconsistency in API/System functions when found/reported.
• Daily monitoring of system backend jobs and ensure transactional data are interfacing in healthy state with external/internal system.
• To support Business Analytics, extracting and reorganizing original data, dealing with data related issues with other departments.
• Responsible for data preparation, data mining, to create/identify opportunities through analytics, to optimize business objectives.
• Communicate findings and insights to relevant stakeholders in order to assist Manager in making data-driven decisions in KPI assessments.
• Drive continuous improvements /optimization of campaign performance tracking report with business while complying to A*STAR policies.

REQUIREMENTS:

• Bachelor's Degree preferably Business Analytics, Information systems or Computer Science.
• Strong analytical skills, with experience solving problems using data and providing practical business insights.
• Self-Starter with a strong sense of urgency.
• Aptitude to challenge the status quo, think outside the box, and question what has been done.
• Comfortable with dealing with sets of data points from different sources.
• Qualities of matured thinking, dependable and requires minimum supervision.
• Excellent communication skills (oral and written).

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Purpose

Provide strong technical expertise and leadership in Process Development of project transfer and start-up. Responsible for areas of the Frontend processes. Work closely with team to ensure successful implementation of project. Lead and/or support the team for new product transfer I development, equipment design, processes optimization and qualifications efforts. To ensure compliance to ISO/FDA, cGMPs, HSE regulatory requirements.

Accountabilities

• To lead process development aspects of project implementation to deliver results within projected timeline, excellent execution and documentation.

• To lead user requirement specification (URS) development for processes equipment and liaise with vendors on technical discussion.

• To lead design reviews for processes equipment and work with global/ R&D team to develop and transfer the technology to site.

• To develop and execute equipment and processes validation approach / plan.

• To lead and execute new equipment and processes installation, optimization, commissioning, qualification and validation.

• To proactively communicate project progress, key issues and any other critical topics in a timely manner to the appropriate management level and vendors.

• To ensure compliance to cGMPs, IS013485 / FDA, HSE, and policy requirements.

Requirements

• Education: Minimum Diploma in Engineering (Mechanical, Electrical, Automation) or relevant discipline or equivalent.
• Experience: 8-15 years working experience in contact lens or optical device manufacturing or similar environment.
• Good understanding of processes automation system, vision inspection system, robotics and GMP/GDP requirement.
• Good analytical and troubleshooting skill with systemic approach.
• Good leadership and management skills.

Job Description

The Centre for Ageing Research and Education (CARE) is an academic research centre based in Duke-NUS Medical School. Drawing on its interdisciplinary expertise and collaborations across medical, social, psychological, economic and environmental perspectives, CARE conducts research on the social and medical determinants of successful ageing, and actively engages with government and industry partners to identify needs and strategies to enhance the experience of ageing in Singapore. CARE is a vibrant work place with individuals from diverse academic and personal backgrounds and range of interests, and we value the energy, passion and thought leadership of promising scholars who desire to achieve health, social inclusion and a high quality of life for older adults in Singapore.

In collaboration with ETH Zurich, the Singapore ETH Centre, and the Singapore Eye Research Institute, Duke-NUS Medical School is a partner in the “Future Health Technologies” research programme supported by the National Research Foundation, Singapore. Within this, CARE is implementing the “Assessment of Fall Risk and Fracture: Targeted Assessment and Recruitment of Geriatrics for Effective fall prevention Treatments” (TARGET) study, that aims to develop novel, scalable solutions for screening and assessing the risk of falls among older adults in Singapore. The study involves a baseline survey and home-based as well as clinic-based assessments among a national cohort of older adults, coupled with short quarterly follow-up interviews that collect data on falls post-baseline. We seek to hire a Research Fellow/Senior Research Fellow to join the project.

The successful candidate will perform a variety of research activities including but not limited to the following:

• Undertake quantitative research using the TARGET study data, and write academic manuscripts for publication in high-impact scientific journals.
• Contribute to project progress reports and submissions to funding agencies and international collaborators.
• Develop and conduct workshops in quantitative research methods (at least 1 workshop per year).
• Contribute to grant applications and participate actively in CARE’s activities including seminars and workshops.
• Assist with CARE’s other initiatives where required.

Job Requirements

• PhD in Gerontology, Sociology, Epidemiology, Economics, Public Health, Public Policy, or other related disciplines.
• Prior research experience in the area of falls among older adults (such as epidemiology of falls, interventions to prevent falls) will be advantageous.
• Demonstrated skills and expertise in quantitative analysis.
• Possess excellent written and spoken communication skills.
• Motivated, detail-oriented, with the ability to work independently and with others in a multidisciplinary setting.

Job title, salaries and benefits will be commensurate with the candidate’s experience and accomplishments.

Interested applicants should fill up the online application form and attach a CV, a cover letter of interest, and names and contact information of 3 academic referees. Applications will be reviewed on a rolling basis. We regret that only shortlisted applicants will be notified.

Roles and Responsibilities

• Maintain, drive, supervise and implement robust technical standards, systems and processes
• Influence technology strategies and decisions with a high-level of expertise and knowledge
• Provide direction and support to ensure compliance with relevant legislative specifications and standards
• Lead a team of staff developing products, and address training needs when necessary
• Coordinate the regular testing of products to address faults, and provide evaluations in order to improve them
• Act as a key contact with customers who have technical issues
• Good communication skills, both written and verbal
• Self-motivated with the ability to work under pressure and under your own initiative
• Problem solving skills, analytical skills and the ability to make decisions quickly
• Organisational and team leader skills
• Knowledge of process improvement and validation
• Knowledge of regulatory standards relevant to your industry
• The ability to investigate and identify trends
• Technical skills

• General nursing duties - dispensing medications, basic blood taking skills, injection
• Assist doctor during procedures.
• Front desk duties such as answering patient enquiries, financial counselling, and cashiering.
• Manage the clinic and supervise junior employees.
• Pre and post operation support for patients.
• Inventory management / drug orders
• Other duties assigned by the doctor as required.
• 5.5 days work week.

Overview

Are you passionate about bridging scientific research with impactful communication? Our client is looking for an enthusiastic and experienced Assistant Manager to join their dynamic team to play a pivotal role in creating a sustainable and thriving ecosystem that brings real value to patients and stakeholders alike. You will play a key role in expanding our reach, driving brand awareness, and shaping the future of cancer care through effective communication and innovative strategies.

Key Responsibilities

Scientific, Research & Trials Correspondence

• Collaborate & Create: Work closely with clinicians, scientists, and researchers to develop high-quality scientific content.
• Translate & Communicate: Simplify complex research findings into clear, accessible formats for diverse audiences.
• Publish & Present: Manage content for scientific publications, presentations, and communications.

Corporate Services Management

• Lead & Implement: Guide the Corporate Services Team in executing effective marketing and communication plans.
• Research & Analyze: Conduct market research to inform and refine strategies.
• Campaign & Advocate: Plan and execute multi-channel campaigns, including email, webinars, videos, and social media.
• Manage & Measure: Oversee Scientific, Research & Trials campaigns, ensuring deliverables are met and performance metrics are analyzed.
• Streamline Processes: Develop efficient processes for handling marketing requests and ensuring alignment with overall strategy.

Qualifications

• Educational Background: Degree in a scientific or medical field.
• Professional Experience: At least 3 years of proven experience in research or clinical settings with strong medical writing and communication skills.
• Technical Skills: Familiarity with regulatory guidelines and publication standards, and ability to interpret and present complex scientific data clearly.
• Project Management: Strong organizational and project management skills in a fast-paced environment.
• Digital Proficiency: IT savvy, with a good understanding of digital platforms and the digital economy.
• Communication Skills: Excellent copywriting and editing skills, with strong critical thinking abilities.

If you are ready to make a significant impact in the field of scientific communication and cancer care, we want to hear from you. Apply now and be a part of a team dedicated to making a difference by clicking "APPLY"

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Carol Tan Choon Gek (Chen Chunyue)

Registration number: R23113984

EA Licence No: 12C6253

Job Description

The Signature Research Programme in Health Services & Systems Research (“HSSR”) in Duke-NUS Medical School is a centre of academic excellence for research and education on the organisation, funding and delivery of health services. The programme’s focus is on public health and clinical service innovation in an increasingly complex and connected world. The major research focus of HSSR is the organisation and delivery of health and social services in the context of an ageing population. The research methods include decision science and simulation modelling, survey research, qualitative research, health economics, and implementation science and evaluation. We are also developing a range of education activities for health care professionals including short courses, graduate certificates, Masters course and PhD programmes.

A Senior Research Fellow position is currently available, and the successful candidate will be expected to perform a variety of research activities which include but not limited to the following: -

• Build up an Implementation Science core in HSSR and Health Services Research Institute (“HSRI”).
• Bring in grants in collaboration with our collaborators.
• Support research activities relevant to the scope of HSSR and HSRI.
• Be responsible for project management.
• Perform other related duties incidental to the work described herein or as assigned by the supervisor.

Job Requirements

• PhD in Public Health or Health Services Research.
• Minimum 3 years of postdoctoral work experience. Prior experience in healthcare would be advantageous.
• Possess strong writing and critical thinking skills.
• Have excellent communication (verbal & written) and interpersonal skills.
• Action-oriented, highly motivated, and target-focused.
• Able to work both independently and as a team player in a diverse workforce.

We regret that only shortlisted candidates will be notified.

Key Responsibilities:

Plan, execute and manage all phases of accounting and business-related research and thought leadership projects congruent with the Institute's strategy. This includes:

• Generate research themes or topics. Regular horizon scanning to identify global, regional and local industry and business trends of relevance to the accountancy profession.
• Develop and roll out research proposals that would enhance the Institute’s thought leadership and advocacy position.
• Collaborate with relevant partners, industry stakeholders, and/or government agencies to drive research projects and agendas that are relevant and of interest to the accounting profession.
• Ensure timely delivery of high-quality research outputs that are produced within budget allocation.
• Identify appropriate research approaches, including prepare survey questionnaires, focus group discussion questions, interview questions, etc.
• Collect, analyse and interpret data and results.
• Present research results and write reports for publication.
• Work closely with the Communications Department to effectively publicise the research outputs via available media and communications platforms.
• Produce commentaries for CA Lab on emerging business trends and developments that impact the profession.
• Carry out any other ad-hoc assignments assigned by the immediate supervisor.

Requirements:

• Bachelor’s degree in Accountancy, Business, Finance, Economics or Political Science.
• At least 5 years of relevant experience in research-related work.
• Keen interest in latest business trends and developments. Curious and always on the lookout for areas/topics that interest the accountancy and business community.
• Strong analytical and critical thinking skills, with the ability to grasp issues and acquire knowledge in new domains.
• Analyse multiple sources of information and data to derive insights for research purposes and to write reports and commentaries.
• Excellent writing, communication and interpersonal skills. The ability to facilitate group discussions will be an added advantage.
• Highly motivated, able to work independently and multi-task in a dynamic environment.
• Team player with excellent organisational skills and attention to detail.
• Strong knowledge of MS Excel, including pivot tables, v-lookup, etc. Familiar with survey tools such as SurveyMonkey.

Job Purpose

Provide strong technical expertise and leadership in Process Development of project transfer and start-up. Responsible for areas of the Frontend processes. Work closely with team to ensure successful implementation of project. Lead and/or support the team for new product transfer I development, equipment design, processes optimization and qualifications efforts. To ensure compliance to ISO/FDA, cGMPs, HSE regulatory requirements.

Accountabilities

• To lead process development aspects of project implementation to deliver results within projected timeline, excellent execution and documentation.

• To lead user requirement specification (URS) development for processes equipment and liaise with vendors on technical discussion.

• To lead design reviews for processes equipment and work with global/ R&D team to develop and transfer the technology to site.

• To develop and execute equipment and processes validation approach / plan.

• To lead and execute new equipment and processes installation, optimization, commissioning, qualification and validation.

• To proactively communicate project progress, key issues and any other critical topics in a timely manner to the appropriate management level and vendors.

• To ensure compliance to cGMPs, IS013485 / FDA, HSE, and policy requirements.

Requirements

• Education: Minimum Diploma in Engineering (Mechanical, Electrical, Automation) or relevant discipline or equivalent.
• Experience: 8-15 years working experience in contact lens or optical device manufacturing or similar environment.
• Good understanding of processes automation system, vision inspection system, robotics and GMP/GDP requirement.
• Good analytical and troubleshooting skill with systemic approach.
• Good leadership and management skills.

Job Scope

• Coordinate with stakeholders to ensure project milestones are met within timelines.
• Work closely with relevant stakeholders on the ground coordination of projects
• Coordinate the planning and execution of associated initiatives and publicity plans
• Manage approved funding and expenditure
• Monitor progress of the projects and coordinate regular reviews with the project team and relevant stakeholders
• Assist in regulatory and IRB approvals for the research projects
• Assist in preparation of relevant reports/ presentations/ materials
• Assist in grant management and administration
• Monitor progress of research activities and outcomes
• Supervise staff involved in data collection and data entry/ transcription.

Requirement

• Bachelor's Degree in Public Health / Life Science or equivalent
• Minimum 5 years of relevant working experience

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JobStudio Pte Ltd

EA License No: 10C4754

EA Personnel: Pearly Poh

EA Personnel Reg No: R2089904

Sales Account Manager (laboratory research industry)

· To support clients & promoting company service to new and existing clinics to increase business volume.

· To promote laboratory services to clients to increase samples volume.

· To provide and coordinate sales administration, samples collection and reports generation.

· To enhance knowledge on new tests so as to promote to clinics & clients.

· Any other duties to be assigned from time to time by the management.

Requirement:

· Good communication skill with min Diploma/Degree & 3 years experience in Lab research related in chemical or water treatment related industries

Location: Central/ East

Salary: Depending on experiences

Interested candidates are welcome to email resume to [email protected] and cc to [email protected]

Job Description:

• Provide administrative and secretarial support to assigned Division(s) and Senior Management
• Plan, organize, coordinate and support meetings, presentations, visits and corporate events.
• Prepare travel arrangements and ensure claims are submitted in accordance to company policy.
• Ensure day-to-day smooth running of the office and administrative services are delivered to meet the needs of the organization.
• Apply and arrange Jurong island passes for visitors.
• Coordinate monthly invoicing status and raise tax invoices for clients.
• Prepare AR Aging report for monthly updates.
• Route agreements for endorsement and track approval processes
• Participate in ad hoc assignments and projects as and when required.

Job Requirements:

• Diploma/Degree in Business Administration or equivalent
• 5-10 years of relevant working experience in secretarial and office administration
• Experience in project or event management will be advantageous.
• Excellent in MS Office applications and online meeting tools
• Maintain high level of confidentiality.
• A good team player with excellent interpersonal skills and communication skills (both oral and written)
• Effective in communication across different teams/divisions, HQ departments and external parties
• Resourceful, self-motivated, independent, result-oriented, organized, meticulous and a good team player.
• Able to multi-task and work under pressure
• Hybrid working arrangement.
• Willing to work at Jurong island (2-way transport from five locations: Boon Lay, Choa Chu Kang, Clementi, Jurong East, and Outram Park)

Job Description:

• Provide administrative and secretarial support to assigned Division(s) and Senior Management
• Plan, organize, coordinate and support meetings, presentations, visits and corporate events.
• Prepare travel arrangements and ensure claims are submitted in accordance to company policy.
• Ensure day-to-day smooth running of the office and administrative services are delivered to meet the needs of the organization.
• Apply and arrange Jurong island passes for visitors.
• Coordinate monthly invoicing status and raise tax invoices for clients.
• Prepare AR Aging report for monthly updates.
• Route agreements for endorsement and track approval processes
• Participate in ad hoc assignments and projects as and when required.

Job Requirements:

• Diploma/Degree in Business Administration or equivalent
• 5-10 years of relevant working experience in secretarial and office administration
• Experience in project or event management will be advantageous.
• Excellent in MS Office applications and online meeting tools
• Maintain high level of confidentiality.
• A good team player with excellent interpersonal skills and communication skills (both oral and written)
• Effective in communication across different teams/divisions, HQ departments and external parties
• Resourceful, self-motivated, independent, result-oriented, organized, meticulous and a good team player.
• Able to multi-task and work under pressure
• Hybrid working arrangement.
• Willing to work at Jurong island (2-way transport from five locations: Boon Lay, Choa Chu Kang, Clementi, Jurong East, and Outram Park)

• Various Disciplines Available such as inpatient ward, oncology, operating theatre, intensive care unit, geriatric, obstetric and gynaecology
• Great Career Opportunity, Close Proximity to MRT
• Competitive Remuneration Package

As a Nurse Manager, you will be responsible for the following duties:

• Assist Assistant / Director of Nursing in daily functions
• Ensure smooth daily operation flow in the department
• Attend and assist in any dispute cases
• Conduct daily ward rounds to ensure customer satisfaction, resolve & follow through service/quality/medico-legal issues.
• Handle overall responsibility for the induction process, plans for self and nurses' career progression.
• Set goals and overall KPI for unit
• Submit reports on timely manner
• Provide training and guidance to the department
• Ensure staffs adhere to the practices and SOPs
• Develop training programmes and continuous learning courses to upgrade the team's knowledge and skills
• Any other duties within the team.

Requirements:

• At least a Degree in Nursing
• Possess Advanced Diploma will be advantageous
• Possess minimum 5 years of supervisory / managerial experience
• Must be registered with Singapore Nursing Board (SNB)
• Excellent interpersonal and communication skills
• Great leadership and management skills

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via Email Address: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• External Grants Administration
• During the pre-award stage: Assist grant applicants who are interested in applying for research grants, and review research grant applications so as to ensure that the applications meet the funding agencies' requirements.
• During the post-award stage: Review progress reports and grant variations prepared by grant awardees for onward submission to funding agencies. This includes advice on justifications for grant variations, checks for accuracy, consistency, and completeness for the various reports to be submitted to the funding agencies.
• Research Contracting
• Review RCAs together with internal stakeholders to ensure that terms are aligned with the university's positions for research collaboration agreements and the university's interests, while escalating non-standard clauses to management for discussion and approval.
• Negotiate RCAs with external research partners together with internal stakeholders.
• Multi-disciplinary And Knowledge Exchange Research X (MAKER-X) engagements
• Support the planning and logistics for MAKER-X engagements.
• Executing the engagements and post-workshop follow-ups according to the approved agenda, which include performing any secretariat duties and regular reporting to management on outcomes from each engagement.
• Execute thematic research grant calls and review process for research collaborations with strategic research partners.
• Planning & Policy
• Support SMU university level research meetings by providing secretariat support, preparing meeting materials and monitoring and following up from meeting discussions.
• Articulate SMU research activities and performance of SMU in research in reports to SMU senior management and external stakeholders such as MOE.
• Review or draft university level research policies and attend to ad hoc policy related queries with regard to Research Data Management.
• Any other matters in other ORe functions where assistance is required.

• At least a Bachelor's Degree in any major.
• Minimum 7 or more years of working experience is preferred.
• Experience in research and grant management, and report writing will be highly advantageous.
• Excellent written and verbal communication and ability to influence and communicate effectively with external stakeholders, faculty and senior management.
• Pro-active, independent and resourceful with strong decision-making skills and the ability to work with minimal supervision.
• Meticulous, attention to detail, and exercise care in delivering quality work.
• Resourceful and responsible.
• Proficient in the use of Microsoft Office Word, Excel and PowerPoint.
• Proficient in the use of online meeting platforms for virtual meetings such as Zoom and Microsoft Teams.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Overview

The Senior Manager, Customer Support manages a team of Customer Support Specialists, Technical Support Specialists and Associate Managers, Customer Support. They are responsible for auditing performance, ensuring successful onboarding and collaborating with the Director, Customer Support to develop business strategy and set regional Customer Support strategy. Ultimately, the Manager, Customer Support is responsible for managing an effective Customer Support team with an emphasis on professional development.

Team Overview

Customers are King! Each and every day the Customer Success Team works to ensure that our clients are maximizing the value they receive from PitchBook. Onboarding, training, support, business development and renewals are handled by the Customer Success team. Customer Success does whatever it takes to ensure our customers achieve their goals and continue to grow their engagement with the PitchBook Platform.

Outline of Duties and Responsibilities

· Manage and lead a team of Customer Support Specialists, Associate Managers and Team Leads to achieve SLA and meet quality standards for all client work

· Ensure all new team members are successfully onboarded working with the Team Lead and Associate Manager to manage an effective process; facilitate trainings as needed

· Provide coaching and career development for team members

· Maintain a regular cadence of 1:1s with each team member to recap performance, identify improvement opportunities and support career development

· Audit customer chat, email and phone interactions monthly for quality and process adherence

· Run performance reports in Salesforce and Tableau to track team results and update the Director, Customer Support weekly

· Set team schedule in concert with other global offices to ensure overlapping business hour coverage

· Conduct biweekly team meetings to update Customer Support Specialists on best practices and continuing expectations

· Collaborate with the Director, Customer Support to develop the overall support strategy within the Customer Success organization

· Serve as a point of escalation for critical client questions and coordinate with direct reports to resolve all client issues

· Participate in Customer Support promotion and hiring process. Serve as the final decision on new hires for the team

· Leverage a suite of tools including Salesforce and Talkdesk to monitor workflow, SLA and team performance

· Cross collaborate with other departments from Product to Research to provide actionable feedback and help innovate our internal processes

· Continually evaluate the opportunity for process improvements and implement best practices

· Regularly review Highspot to ensure you and your team are knowledgeable on the latest product and data initiatives and releases

· Collaborate with Customer Support management in other PitchBook locations on process design and implementation as well as overall team initiatives

· Support the vision and values of the company through role modeling and encouraging desired behaviors

· Participate in various company initiatives and projects as requested

· Support the vision and values of the company through role modeling and encouraging desired behaviors.

· Participate in various company initiatives and projects as requested.

Experience, Skills and Qualifications

· Bachelor’s degree or equivalent experience required.

· 5+ years previous experience in customer support or operations experience and 2+ years leading a team, ideally in a Customer Support or Operations environment

· Demonstrated success with workflow optimization in a real time, fast paced environment

· Proficient with Salesforce or similar CRM preferred

· Proficient with MS Excel including pivot tables and advanced formulas

· Have knowledge of SQL, ability to modify basic queries

· Have excellent verbal and written communication skills with a keen eye for detail

· A client first attitude and love to engage with customers

· Interested in financial markets or services, particularly private equity and venture capital

· Ability to operate with a strong sense of urgency and deliver results

· Have terrific prioritization skills to high call volume in parallel with project work

· Comfortable to engage with a diverse array of customers

· Team player with the desire to try new ideas in order to achieve greater levels of success

· Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word and Excel with the ability to pick up new systems and software easily.

Working Conditions

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

Introduction to A Trustworthy and Secure Cyber-Plexus for Digital Communities (TSCP-DC):

The first phase of TSCP developed an overlay network of appliances to increase cyber-security of control systems such as those that run the electric power grid. Key outputs included technology for verifying the security properties of policy enforcement appliances, policy specification and automation of specification of policies to be enforced by the appliances, technology for efficiently verifying properties of communication traffic within the network, security support for outside devices to interact with the secured system, and data analytics for anomaly and intrusion detection. The second and current phase uses the prior results, and integrates them into a much broader context. It will extend security technologies into new cyber-physical domains, and take a broader system view of a digital community that depends on several of these. It will address in particular the trust we can place in the security policies that protect the cyber-plexus infrastructure, that both integrates the monitoring and control of these cyber-physical systems, and which supports the cyber-activity of the inhabitants of the digital community.

About This Role:

As a Programme Manager at Illinois ARCS, you will play a pivotal role in overseeing and managing research programme, managing project timelines, resources to ensure their successful execution and deliveries. You will collaborate closely with senior management, cross functional teams, researchers, industry partners and stakeholders, to drive innovation and technology commercialization, and achieve research objectives. This role requires strong leadership, organizational skills, and a passion for driving impactful research initiatives.

Key Responsibilities:

Program Management:

· Lead the planning, execution, and monitoring research programs, ensuring alignment with organisational objectives

Project Coordination and Reporting:

· Manage project schedules, budgets, and resources effectively, ensuring adherence to timelines and budget constraints.

· Monitor and track programme progress, identifying potential risks and implementing mitigation strategies to ensure successful delivery.

· Coordinate with internal and external stakeholders, including senior management, researchers, faculty members, industry partners, government and funding agencies to facilitate communication, resolve issues, and drive consensus on project deliverables.

· Compile reports for senior management and grantor.

Team Leadership:

· Lead and inspire cross-functional teams to achieve programme key performance indicators, providing guidance, support, and mentorship as needed.

· Foster a collaborative and inclusive team culture that encourages innovation, creativity, and excellence.

· Effectively manage team resources, including workload allocation, staffing, and professional development.

Risk Management:

· Identify potential risks and develop mitigation strategies to address challenges and ensure successful program implementation.

· Ensure compliance with relevant regulations, ethical standards and company policies throughout the programme lifecycle.

· Implement effective governance structures and reporting mechanisms to provide transparency and accountability to stakeholders.

Portfolio Development:

· Monitor and identify grantcalls and other funding opportunities.

· Engage funding organizations or companies to develop opportunities into research projects.

· Lead and coordinate proposal development with faculty and researchers to expand the Cyber research portfolio.

Stakeholders Engagement and Communication:

· Communicate with grantor on program updates, milestones, and achievements to stakeholders through regular status reports, presentations, and meetings.

· Organise and facilitate steering committee and scientific advisory meetings.

Continuous Improvement:

· Drive continuous improvements and initiatives to enhance programme effectiveness and efficiency.

· Remain up to date on relevant research topics, where possible, to the benefit of the programme.

Qualifications:

· Master’s degree in relevant field (eg. Computer Science or relevant Scientific or Management field) with a minimum of 3 years of experience in program management or related roles.

· Demonstrated expertise in program management, research, or similar positions, ideally within an academic or research setting.

· Strong leadership and team management skills, including the ability to develop and execute project plans, manage budgets, and mitigate risks.

· Excellent written and verbal communication abilities, coupled with adept interpersonal skills, to effectively engage and collaborate with diverse stakeholders.

· Demonstrated ability to develop and execute strategic plans, manage budgets, and drive results in a dynamic and fast-paced environment.

· A strategic-minded individual capable of task prioritization, decision-making, and achieving outcomes in dynamic settings.

· Having knowledge of research funding mechanism, grant management, and collaborations between academia and industry is beneficial.

Application Process:

Interested candidates should submit their resume/CV together with a cover letter outlining their qualifications and relevant experience for the position.

Shortlisted candidates will be contacted for further assessment.

Job Scope

• Assist and co-ordinate with SNM /NM in handling NUD Issues / Residents’ and family members enquires.
• Maintain accurate documentation of care as required by the Company’s quality procedures, guidelines, standard operating procedures and policy.
• Participate in orientation and in-service education programmes and supervise the care under his / her charge as required.
• Participate in any and all activities related to the smooth running of ward / unit.
• Identify competent Staff Nurse In-Charge / Level Supervisor / Staff in accordance to their job performance.
• Accountable for nursing care given ensures that personal practice and that of staff under supervision meets standards of practice.
• Maintain accurate documentation of resident care based on knowledge of the nursing process and related incidents.
• Ensure that the delivery of nursing care meets the resident’s specific needs, privacy and confidentiality.
• Update relevant internal personnel, external medical facility / institution and family members on resident conditions as and when required.
• Participate in review of processes which monitor care provision to residents.
• Assist doctors and nursing staff during treatments and examinations of residents.
• Ensure that all documentation in relation to all aspects of resident care management is accurately maintained (including investigation, analysis and reporting on incident reports). Supervise the staff under his / her charge in the delivery of quality residents' centered care, provide feedback to SNM / NM and document such information where necessary. Demonstrate good understanding of all nursing home procedures, guidelines, standard operating procedures and policies.
• Proficient in identifying root cause analysis for continual improvement.
• Observe, Counsel and Report repeated issues/behavior misfit supported by documented evidence, such as the Performance Improvement Plan (PIP), Internal Corrective Action Request (ICAR) to the SNM / NM.
• Audit and Check that all documentations (including investigation, analysis and reporting on incident report) are duly completed and filed.
• Assist the SNM / NM to submit monthly Training Assessments / Nominations for staff under his / her charge for evaluation.
• Attend appropriate education programmes for further self-development.
• Participate in ongoing and in-service educational activities.
• Participate in continuous improvement project (CIP).
• Maintain safe work practices and ensure a safe working environment which meets required standards.
• Familiar with all aspects of the nursing home emergency and evacuation procedures and guidelines.
• Participate in departmental quality procedures and guidelines and policy reviews when required
• Ensure compliance to the Company’s quality procedures, guidelines and policy. Monitor and report on non-compliance and implement necessary changes resulting from quality assurance findings in consultation with the SNM / NM.

Requirement

• Min Degree in Nursing
• Min 5 years of permanent nursing experience, must be recent experience

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Job Description

• Industry/ Organization Type: NPO/Research Organisation
• Position Title: Quantitative Research Manager
• Working Location: Central
• Working Hours: 5 days, Mon – Fri, 9 am – 6 pm (Hybrid Work Arrangement)
• Salary: Basic salary Up to $7,000
• Duration: Permanent

Key Responsibilities

• Confidently lead and mentor a dedicated team of researchers
• Foster the development of junior team members in critical and computational thinking
• Possess strong problem-solving skills with a creative approach and adapt to operational changes
• Present research findings and analyse with clarity to various audiences
• Articulate complex concepts and ideas clearly and effectively
• Coordinate and manage the deployment of support teams for operational tasks
• Oversee the scripting, processing, and delivery of precise survey datasets to clients
• Maintain outstanding relationships with all stakeholders

APPLY NOW!!!

• Possess a Bachelor’s degree in a relevant field such as mathematics, engineering, business, science, computing, or any numerically intensive disciplines
• At least 6 years of professional experience, including roles in leadership positions
• Exceptional capabilities in presentation, communication, and public speaking
• Highly analytical with meticulous attention to detail
• Proficient with handling extensive datasets and competent in using software like SPSS, R, Python, Power BI, etc.
• Proficiency with the Microsoft Office suite, including intermediate to advanced skills in PowerPoint and Excel
• Experience with scripting and data collection platforms like WinCATI, Sensus, Forsta is highly preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66310 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

The Research Partnership and Grant Management Senior Manager/Manager supports both the Office of Business Development and Industry Engagement (OBI) and the Office of Grant Management in administrative, coordination and innovation efforts in the area of research partnerships and grant management at GIS.

The successful candidate will lead research partnership efforts to enable strategic partnerships with public sector parties in advancing GIS's mission and vision. He or she will also lead in efforts to identify and promote valuable intellectual properties and assets arising from GIS's research; and develop viable commercialisation pathways alongside teams from GIS's business development, Innovation and Enterprise, Biomedical Sciences Industry Partnership Office, etc.

As for Grant Management, the successful candidate will coordinate grant applications and develop strategies alongside GIS's researchers to improve chances of successful grant application. He or she will also organise training and coaching for early career researchers in their grant applications.

The candidate should demonstrate

1. keen acumen in determining valuable assets for industry,
2. good tenacity and people skill to discuss, develop and negotiate commercialisation plan with various stakeholder,
3. a good command of the written language with a keen eye for detail to forge collaboration framework
4. good administrative and management skills in ensuring processes are adhered to,
5. commitment to continuous improvement in streamlining and optimising processes.

The expected duties are:

1. Lead and organise legal documentation (i.e. NDA, MTA, RCA etc), including the drafting, review, discussion and negotiations with collaborators in accordance with A*STAR's guidelines.
2. Develop a network of institutional relationships with academic institutions, clinical communities, government agencies, grantors and internal A*STAR stakeholders.
3. Support and administer filing of technical disclosures and provide filing strategies for researchers.
4. Develop processes to support Technical Disclosure Showcase in engaging various A*STAR stakeholders.
5. Manage and track defined commercialisation plans for GIS? IP portfolio.
6. Track and compile periodic institutional KPI reporting for management review.
7. Support and administer publications.
8. Administration for pre and post award stages of competitive grants, including the review and submission of grant proposals, progress reports, etc.
9. Provide guidance to researchers to ensure compliance to various grant T&C.
10. Seek opportunities to enhance grant application processes through organising trainings and coaching for GIS's ECR.
11. Assist with other ad-hoc duties

Job Requirements

1. Degree in a scientific discipline related to GIS's core research areas
2. More than 5 years of industry or research experience.
3. Outstanding written, communication and administrative skills
4. Customer-oriented and a team player.
5. Excellent organisation and leadership skills.
6. A self-starter and problem solver who pro-actively tackles problems.
7. Self Driven
8. Ability to build and maintain long-term and short-term partnerships, and to identify and contextualise stakeholder issues and manage them in an appropriate manner.
9. Occasional travel may be required.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Support DxD Hub in realizing quality strategy; this includes assist in developing and executing operation routines in product development, manufacturing and maintenance towards product safety and efficacy.

Comply with relevant regulatory requirements in technical regulations and environmental requirements

The job activities include but not limited to the list below:

• Manage lab inventory, including purchasing and maintaining the critical stock level
• Management of facility
• Support in lab environmental monitoring
• Material receiving and inspection
• Equipment and software receiving and inspection process
• Draft/review SOP
• Minutes taking
• Participate in audit, when applicable
• Raise NCR, conduct CAPA process
• Draft/review equipment/software validation protocol/report
• Assist in cross division work on adhoc basis

As pre-requisite for job activities, good understanding and working knowledge on the requirement of ISO 13485 and other related standards/regulatory requirement for design and development of medical devices including software as medical device would be an advantage.

Job Description

• Is responsible for the compliance of all nursing standards as stipulated by Ministry of Health and Singapore Nursing Board.
• Leads quality assurance activities to monitor and evaluate the quality and appropriateness of nursing care. Ensures quality audits and planned and conducted periodically. Follow up with areas of corrective improvements.
• Ensures written policies and procedures and work process are available and up to date to guide the provision of nursing care.

Care Delivery

• Monitor the smooth transition of the residents from acute to chronic care and back to the community, where possible.
• Direct care of the residents to ensure compliance to standards.

Staff Resources

• Ensures appropriate skills mix and adequate manpower resourcing for all shifts and types of services.

Staff Development

• Direct and facilitate staff development and competencies upgrading, in-house training, including latest nursing techniques; and implement new techniques or procedures where appropriate.
• Guide orientation/induction programmes and preceptorship for all new staff.

Work Location:Jurong West Nursing Home

Qualifications

• Degree in Nursing
• Valid practicing certificate issued by the SNB
• Valid BCLs certification
• Preferably with two-three years' experience in similar position in a nursing home / geriatric ward

EnviroDynamics Solutions Pte Ltd

Anna Toh

Reg. No: R23118739

EA License No.: 12C6285

Email CV to : [email protected]

The Singapore Institute of Technology (SIT) is a prominent public university in Singapore, renowned for its applied learning approach and strong industry partnerships. Established in 2009, SIT aims to provide a distinctive education by integrating academic knowledge with real-world skills. This model helps produce graduates who are highly employable and equipped to meet the evolving demands of the industry.

Adopting a user-centric model, Design Factory@SIT (DF@SIT)seeks to support industry partners through collaborative innovation projects, thereby creating authentic interdisciplinary and collaborative learning opportunities for students and enhance the workplace learning continuum.

As a member of the Design Factory Global Network, DF@SIT will collaborate with a network of innovation hubs in universities and research organizations across five continents in the world, across cultures, time zones and organizational boundaries to foster radical innovations. DF@SIT seeks to help students, academic staff and companies employ design-led innovation tools to pilot ideas and build roadmaps for the changing marketplace.

The Design Researcher and Lab Manager will be responsible for conducting user-centered research, managing lab operations, establishing, and managing internal and external partners and stakeholders, social media creation and maintenance, and ensuring that the lab and team functions efficiently. This dual role involves a blend of hands-on research, project management, and operational duties to support our design and innovation initiatives.

Key Responsibilities

Design Research

• Conduct qualitative and quantitative research to gather insights into user behaviors, needs, and motivations.
• Plan, execute, and analyze various research methodologies including user interviews, usability testing, surveys, and field studies.
• Collaborate with cross-functional teams to integrate research findings into the design and development process.
• Synthesize complex data into clear and actionable insights, reports, and presentations.
• Advocate for the user perspective and ensure that user experience is a key consideration in all product and service development.

Centre Management

• Oversee the day-to-day operations of the design research lab, ensuring it is equipped, organized, and functioning efficiently.
• Ensure all research tools and equipment are up-to-date, properly maintained, and calibrated.
• Coordinate with IT and facilities teams to troubleshoot and resolve any technical or operational issues.
• Manage the lab budget, including procurement of supplies and equipment, and track expenses.

Project Management

• Lead and coordinate research projects from initial briefing to final delivery, ensuring timely and successful completion.
• Collaborate with stakeholders to define research goals, timelines, and deliverables.
• Manage relationships with external research partners and vendors as needed.
• Provide mentorship and guidance to junior researchers and lab staff.

Social Media Management

• Develop and execute a comprehensive social media strategy aligned with the company's marketing goals and brand identity.
• Create, curate, and manage engaging content across all social media platforms (e.g., Facebook, Instagram, Twitter, LinkedIn, TikTok, etc.).
• Foster and grow online communities by actively engaging with followers, responding to comments and messages, and initiating conversations.
• Prepare regular reports on social media metrics and provide actionable recommendations for improvement.

Qualifications

Education

• Bachelor’s degree in Design, Engineering, Human-Computer Interaction (HCI), Psychology, Anthropology, Sociology, Fine Art, Media & Communications, Business, Marketing, or a related field.

Experience

• 3-5 years of experience in user research, design research, or a related field.
• Proven experience in managing a creative office or similar environment.
• Strong background in both qualitative and quantitative research methodologies.

Skills

• Excellent analytical skills with the ability to translate data into meaningful insights.
• Strong organizational and project management skills.
• Exceptional communication and presentation skills.
• Ability to work collaboratively in a multidisciplinary team environment.

Attributes

• Detail-oriented with a high level of accuracy in work.
• Innovative thinker with a passion for understanding human behavior.
• Self-motivated and capable of managing multiple projects simultaneously.
• Strong advocate for user-centered design and research-driven decision making.