Job Summary:

We are seeking a dynamic and motivated Sales Representative to join our team. The Sales Representative will primarily be responsible for conducting indoor and outdoor sales activities, including providing quotations, processing sales orders, and actively following up with customers. Additionally, the Sales Representative will engage in outdoor presentations to clients.

Responsibilities:

• Handle inbound and outbound sales calls, address customer inquiries, and provide product information.
• Prepare accurate and competitive quotations for customers based on their requirements.
• Process sales orders efficiently, ensuring all necessary documentation and details are complete.
• Maintain a proactive approach in following up with customers regarding their orders, addressing any concerns, and providing regular updates.
• Identify potential sales opportunities and upselling possibilities during customer interactions.
• Conduct outdoor presentations to potential clients, showcasing the company's products and services.
• Build and maintain strong relationships with existing customers, ensuring customer satisfaction and retention.
• Collaborate with the sales team to resolve customer issues and provide exceptional service.
• Stay updated on product knowledge, industry trends, and competitors to effectively communicate the value proposition to customers.
• Execute sales programs and promotional campaigns

Requirements:

• “O” Level or diploma or degree or equivalent
• Proven experience in sales or customer service roles
• Fluent in verbal and written communication skills, with the ability to effectively engage and persuade customers.
• Attention to detail and accuracy in handling sales-related documentation and data.
• Customer-focused mindset, with a genuine desire to understand and fulfill customer needs.
• Ability to work both independently and collaboratively in a team-oriented environment.

Other Information

· Location in Ang Mo Kio

· Working Hour: Mon-Fri (8:30 am to 6pm)

Interested applicants please send your CV with expected salary to: hr@kaori.com.sg

Key Responsibilities:

1. Sales Support: Assist the catering sales team in generating leads, prospecting potential clients, and following up on inquiries. Provide information on catering services, pricing, and availability. Coordinate and schedule appointments and site visits for the sales team.

2. Client Communication: Serve as a primary point of contact for clients, addressing inquiries, providing event information, and maintaining a positive client experience throughout the sales process. Respond to emails, phone calls, and other communication promptly and professionally.

3. Event Coordination: Collaborate with clients to understand their event requirements, preferences, and budget constraints. Assist in creating customized event proposals, menus, and contracts. Coordinate event details with internal departments, such as culinary, operations, and logistics, to ensure successful event execution.

4. Order Processing and Documentation: Prepare and process catering orders, ensuring accuracy and timely delivery. Maintain proper documentation, including contracts, invoices, and event details. Coordinate with the finance department for billing and payment processing.

5. Menu Planning and Customization: Work closely with clients to understand their menu preferences and dietary restrictions. Coordinate with the culinary team to customize menus and ensure the availability of ingredients.

Communicate special requests or menu changes to the appropriate departments.

6. Event Logistics: Assist in arranging logistics for events, such as venue setup, equipment rental, and transportation. Coordinate with vendors and suppliers to ensure timely delivery and setup of catering services. Address any event-related issues or last-minute changes that may arise.

7. Sales Reporting and Administration: Maintain accurate and up-to-date sales records, including leads, prospects, and client information, using CRM software or other tools. Prepare regular sales reports, including activity tracking, conversion rates, and revenue analysis. Assist in monitoring and managing sales pipelines.

8. Client Relationship Management: Build and maintain strong relationships with clients by providing exceptional customer service. Follow up with clients post-event to gather feedback and address any concerns or issues. Identify opportunities for repeat business or referrals.

Requirements:

• Detail-oriented and strong problem-solving skills
• Excellent communication skills, both oral and written.
• Must be able to communicate in Mandarin
• Experience with CRM software is an advantage
• Able to work under pressure and meet deadlines
• Knowledge of the local catering industry and event planning
• Quick learner with a passion for sales and customer service
• Self-motivated with a results-driven mindset
• Availability to start immediately

Key Responsibilities:

1. Sales Support: Assist the catering sales team in generating leads, prospecting potential clients, and following up on inquiries. Provide information on catering services, pricing, and availability. Coordinate and schedule appointments and site visits for the sales team.

2. Client Communication: Serve as a primary point of contact for clients, addressing inquiries, providing event information, and maintaining a positive client experience throughout the sales process. Respond to emails, phone calls, and other communication promptly and professionally.

3. Event Coordination: Collaborate with clients to understand their event requirements, preferences, and budget constraints. Assist in creating customized event proposals, menus, and contracts. Coordinate event details with internal departments, such as culinary, operations, and logistics, to ensure successful event execution.

4. Order Processing and Documentation: Prepare and process catering orders, ensuring accuracy and timely delivery. Maintain proper documentation, including contracts, invoices, and event details. Coordinate with the finance department for billing and payment processing.

5. Menu Planning and Customization: Work closely with clients to understand their menu preferences and dietary restrictions. Coordinate with the culinary team to customize menus and ensure the availability of ingredients. Communicate special requests or menu changes to the appropriate departments.

6. Event Logistics: Assist in arranging logistics for events, such as venue setup, equipment rental, and transportation. Coordinate with vendors and suppliers to ensure timely delivery and setup of catering services. Address any event-related issues or last-minute changes that may arise.

7. Sales Reporting and Administration: Maintain accurate and up-to-date sales records, including leads, prospects, and client information, using CRM software or other tools. Prepare regular sales reports, including activity tracking, conversion rates, and revenue analysis. Assist in monitoring and managing sales pipelines.

8. Client Relationship Management: Build and maintain strong relationships with clients by providing exceptional customer service. Follow up with clients post-event to gather feedback and address any concerns or issues. Identify opportunities for repeat business or referrals.

Requirements:

• Minimum Diploma qualification.
• • Excellent verbal and written communication skills.
• • Strong organizational and time management abilities.
• • Detail-oriented with excellent multitasking skills.
• • Proficiency in MS Office applications and CRM software.
• • Ability to work under pressure and meet deadlines.
• • Knowledge of the local catering industry and event planning processes.

· Promote and convince customers to purchase our products

· Prospect for new leads though referrals, networking, cold-calling etc

· Achieve individual sales target diligently

· Participate in events such as roadshows, exhibitions, seminar workshops, product demonstration etc

· Render Sales Support at retail outlets whenever required

· To provide sales and admin support during such events

· Business development by identifying good partners and collaborators.

· Collaborate with the marketing team and management to develop and execute effective marketing strategies and initiatives.

· Monitor market trends and analyze consumer market activities to identify opportunities for growth and improvement.

· To be involved and initiate marketing activities to build the Company’s image and brand

· Develop and maintain good relationship with customers and business partners

· Build and maintain database of prospects and customers

· Investigate and resolve customers issues actively with technical support team

· To undertake ad-hoc projects and/or duties whenever required

· To assist in general admin duties whenever required

Established good customer relationship and provide product selection solution to best meet the customer's workplace need. Penetration and retention of
existing business through pro-active outbound calls & email marketing promotions.

• Customer Engagement - Actively influence customers to purchase products by providing detailed product information and accurate price quotations.
• Data Management - Maintain and update customer general data, ensuring records are current and accurate (including email, primary contact, and contact numbers).
• Customer Support - Address customer feedback and handle inquiries and complaints with professionalism and efficiency, ensuring a positive customer experience.
• Promotional Execution - Implement marketing and sales promotions aimed at reactivating existing customers, particularly within vacant territories.
• Service Excellence - Deliver exceptional customer service at all times, maintaining a high level of professionalism and commitment to customer satisfaction.
• Additional Duties - Perform any other reasonable ad-hoc assignments as required to support the team and business objectives.

QUALIFICATION

• Minimum Diploma level
• SAP user , high proficiency in Microsoft Office (Excel), Sales prospoecting skills, sales negotiation skills
• Effective communicator. Fluent in oral and written English.
• Minimum 2 year of relevant experience in handling outbound calls/Telemarketing/Telesales

This role is critical in driving retail excellence, ensuring optimal store readiness, and increasing device sell-out in designated territories. Through regular field visits and engagement with retail outlets, this role aims to manage and enhance channel sales, conduct training and advocacy, oversee store operations, and provide detailed insights to support sales strategies. Success in this role involves close collaboration with store staff, strategic data gathering, and efficient management of administrative tasks. Additionally, the role requires leading and coordinating with other sales staff and support teams to achieve broader objectives in retail performance.

Qualifications and other requirements

• Diploma in any discipline
• Proven experience in sales, ideally within the ITC hardware sector.
• Solid understanding of retail sales, store management, and training principles.
• Strong analytical skills for data management and deriving insights.
• Skilled in administrative and merchandising tasks, including inventory control.
• Excellent communication and relationship-building skills, essential for store and team engagement.
• Ability to work collaboratively within a team.
• Willingness to travel regularly within the country.

Job Description

Channel Sales Management:

• Inventory and Channel Optimization: Oversee sales across offline channels, managing inventory levels to prevent stockouts and ensure stores are well-stocked with high-demand items.
• Promotion and Incentive Programs: Design, execute, and track promotion initiatives and incentive programs to drive channel performance.
• Sales Strategy Execution: Implement and monitor sales strategies tailored to each store’s needs, ensuring that retail execution aligns with overall brand goals.

Training and Advocacy:

• Product Knowledge Training: Develop and lead product training sessions for store staff, focusing on building in-depth product knowledge, responsiveness to customer inquiries, and sales techniques.
• Advocacy and Recommendation Tracking: Continuously measure staff advocacy rates (how often they recommend the brand to customers) and adjust training to increase advocacy, building a reputation of trust and expertise.
• Engagement with Store Employees: Provide ongoing support to maintain high engagement levels among retail staff, positioning them as brand advocates who effectively communicate the product value to customers.

Store Management and Merchandising:

• Relationship Management: Foster and maintain strong connections with store managers and staff, acting as the main point of contact to ensure a smooth relationship.
• Negotiation and Store Visibility: Work on negotiating better fixture placements and ensuring that the brand’s products are prominently displayed in stores, enhancing visibility and attracting foot traffic.
• In-Store Standards: Regularly inspect and ensure stores meet brand standards for cleanliness, layout, and visual merchandising, contributing to an optimal shopping experience.

Insights and Data Collection:

• Activity Tracking and Reporting: Collect and submit detailed data on daily activities, using recommended tools to capture foot traffic, sales conversion rates, and other key metrics.
• Competitor Analysis: Investigate competitor promotions, customer sentiment, and new offerings to provide the sales team with real-time competitive insights.
• Customer Feedback: Gather and report on customer feedback and preferences observed in stores, helping the broader team understand trends and adapt marketing strategies.

Administrative & Merchandising Support:

• Inventory Control and Verification: Conduct routine checks on inventory levels, verify invoices, and process orders as necessary to support store operations smoothly.
• Level 1 Merchandising: Provide basic merchandising support, including product placement, promotional displays, and ensuring that products are well-organized and presented in stores.

Team Coordination and Collaboration:

• Stakeholder Alignment: Work closely with internal teams (sales, marketing, product) and external partners (retailers, vendors) to ensure cohesive execution of brand initiatives and consistency across stores.
• Fostering Team Environment: Build a collaborative environment by promoting communication, sharing insights, and aligning on strategies with team members to drive joint objectives.
• Performance Monitoring: Oversee the work of field support teams or retail staff, providing guidance and feedback to ensure they meet performance standards and support collective goals.

Job Title

Project Sales Executive

Occupation

SALES OPERATIONS MANAGEMENT COORDINATOR

Job Description & Requirements

Roles & Responsibilities

Z Smart Home Living Pte Ltd is a Singapore social enterprise that specialise in smart home living devices and user friendly home appliances. Our products are sold in bazaars, roadshows, and building projects. Our sales channel are both online and offline. We custom design and create a wide range of home appliances for the B2B market as well.

Job Description:-

This position reports directly to Director for all the job scope spelled out in specific responsibilities.

Able to work long hours

Able to work on weekends and late nighs including weekends and public holidays

Able to travel to site islandwide on a short notice

Specific Responsibilities:-

• Introduction to company mission & objectives.
• Quality control of production process of clients and finished products.
• Prepare presentation materials either at on-site or off-site premise.
• Provide administrative support to daily operations work and liaision with agencies, NGO and Corporates for events and orders..
• Laision with clients and partners, calling and scheduling of client’s workshop and training schedule, respond to customer’s enquiries.
• Supervise and Coordinate with sales staff on Product Stock and Delivery .
• Laisie with Accounts, admin and logistics department for relevant matters.
• Monitor, report and manage deadlines and KPI set.

Competencies:-

• Well verse with Microsoft office, Excel
• Good command of English / Mandarin
• Able to work with Marketplace and E-commerce platform (training provided)

‘O’ or ‘A’ level, ITE, or Poly certification are welcome.

Sales Executive (Supplier of Construction equipment and material)

Salary: Basic $2500 + Car Allowance $800 + Mobile Allowance $80 + Commission

Office location: Jurong East

Working Days: Monday to Friday

Working Hours: 8:30am - 5:30pm

Responsibilities

• Manage, maintain and build rapport with clients
• Develop new accounts and grow customer base
• Diligently follow up on customers requirements
• Prepare and submit quotations
• Prepare and meet monthly sales target and collections

Requirements

• Several years’ experience preferably in sales of construction equipment and materials
• Clean driving license and own transport

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279