Job Overview:

The Organizational Change Management (OCM) Lead will play a critical role in driving change initiatives within our organization. This person will be responsible for leading change management strategies that enable smooth transitions for employees, helping them to adopt new processes, technologies, and organizational changes. The OCM Lead will work closely with stakeholders across departments, ensuring that changes align with the organization’s strategic goals and that employees have the support and resources needed to embrace changes effectively.

Key Responsibilities:

Develop Change Management Strategy

- Design and implement change management strategies and plans that maximize employee adoption and minimize resistance.

- Conduct impact analyses, assess change readiness, and identify key stakeholders.

- Define success metrics and monitor change progress to ensure achievement of organizational goals.

Stakeholder Engagement

- Act as a trusted advisor to leaders, providing insights into potential resistance points and strategies to address them.

- Build and maintain strong relationships with key stakeholders, ensuring they are aligned and actively supporting the change.

Communication Planning & Execution

- Develop and execute communication plans that provide stakeholders and employees with relevant information about the change, including objectives, benefits, and timelines.

- Use multiple channels (email, meetings, presentations, etc.) to ensure clear and timely communication.

Training & Development

- Collaborate with Learning & Development teams to design and deliver training programs to support new systems, processes, or behaviors.

- Create job aids, guides, and other resources to help employees transition effectively.

Change Advocacy & Support

- Serve as a change advocate and lead initiatives to build a culture of flexibility and adaptability within the organization.

- Provide ongoing coaching and support to help employees and managers understand and embrace changes.

Risk Management

- Identify potential risks related to organizational change and develop mitigation strategies.

- Proactively address employee concerns and resolve issues to minimize disruptions.

Continuous Improvement

- Evaluate the effectiveness of change initiatives and adapt strategies as needed to improve future change management efforts.

- Capture lessons learned and best practices to enhance organizational change capabilities.

Qualifications:

· Bachelor’s degree in Business Administration, Advanced degree or certifications in Change Management (e.g., Prosci, CCMP) is a plus.

· Minimum of 10 years of experience in change management or organizational development, preferably in a leadership role.

· Proven experience leading change initiatives within a medium to large organization.

· Strong knowledge of change management methodologies, tools, and best practices.

· Excellent communication, interpersonal, and influencing skills.

Assisting sentior manager on overseeing and support the operations to ensure profitability and overall user experience. These professionals work in conjunction with operations managers.

* Ensuring staff turn ups

* Recruiting , induction and mentoring of new staff members

* Scheduling shifts

* Resolving customer's questions and grievances in a professional manner

* Conducting payroll activities in an accurate and timely manner

* Ensuring that the restaurant adheres to pertinent health and safety regulations

* Purcahsing new equipments in case of mechanical failure

* Sourcing better deals on all resources and equipments that warrant replacing or replenishment.

* Create processes for staff to adhere to ensure comply with internal standards

The Assistant Manager of HR Transformation at Econ Healthcare Group will be pivotal in driving digitalisation initiatives and special projects within the HR department. You will oversee the implementation and optimisation of HR Management Systems (HRMS), ensuring that HR data management practices are robust and efficient. This role will involve working closely with cross-functional teams, particularly in finance, to integrate HRMS with other systems. You will also spearhead process re-imagining efforts to enhance HR service delivery and align HR “Core” with strategic business objectives.

Leadership and Strategic Planning

• Lead and mentor the HR Transformation Team, fostering a culture of excellence and continuous improvement.
• Provide leadership to HR transformation initiatives by setting a clear vision and strategic objectives for HRMS and digitalisation efforts.
• Collaborate with all HR Team Leads to align HR digitalisation strategies with the broader organisational goals and workforce planning.

HRMS and Pfile Digitalisation

• Oversee the implementation, management, and optimisation of HRMS to streamline processes and improve user experience.
• Conduct regular reviews and upgrades of the HRMS to ensure it meets the evolving needs of the organization.
• Lead initiatives focused on data cleaning and validation to ensure the accuracy and integrity of HR data.
• Develop and implement best practices for ongoing data maintenance within the HRMS.
• Collaborate with IT and finance teams to integrate the HRMS with financial systems, ensuring data accuracy and seamless operational workflows.
• Assist in the selection and deployment of new HR technology solutions and systems to support HR functions.
• Manage the electronic personnel file (ePfile) system, ensuring compliance with regulatory requirements and organisational policies.
• Facilitate the transition from paper-based to electronic records, enhancing accessibility and security of employee information.

Process Re-imagining

• Lead efforts to reimagine and redesign HR processes for increased efficiency and effectiveness.
• Conduct process mapping and analysis to identify areas for improvement and develop solutions that enhance service delivery.

HR Business Partnering & Integration for New Business Units

• Collaborate closely with the newly acquired business unit to ensure seamless alignment of HR policies, processes, and practices with Econ Healthcare Group’s overall strategic objectives.
• Serve as a dedicated HR Business Partner to the new business unit, providing expert guidance and support to foster a positive workplace culture that promotes the integration of ECON’s values and mission.
• Implement effective onboarding programs and transitional initiatives that help new employees feel welcomed and valued within the ECON community, ensuring they understand and embrace the company’s culture and practices.
• Facilitate workshops and training sessions focused on Econ’s HR policies and procedures, ensuring new employees are well-equipped to navigate and integrate into the organization.
• Leverage HRMS and digital tools to enhance employee engagement and communication, providing the necessary resources and support that empower employees in their roles and cultivate strong relationships with key stakeholders.
• Act as a liaison between the new business unit and HR leadership, ensuring feedback, concerns, and recommendations are effectively communicated and addressed to foster a collaborative environment.
• Drive employee engagement initiatives that promote a sense of belonging, collaboration, and teamwork, enhancing the integration process and retention rates within the new business unit.

Special Projects

• Participate in special HR transformation projects that support the strategic goals of Econ Healthcare Group.
• Collaborate with various stakeholders to define project scopes, objectives, and deliverables while ensuring adherence to timelines and budgets.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Information Technology, or a related field.
• A minimum of 6 years of experience in HR transformation, HRMS management, or related roles, with a focus on digitalisation initiatives.
• Strong understanding of HRMS functionalities, data management, and integration with financial systems.
• Proven experience in process improvement methodologies and project management.
• Excellent analytical skills with a keen attention to detail and a commitment to data integrity.
• Strong interpersonal and communication skills, with the ability to engage with stakeholders at all levels.
• Proficiency in using HRMS software and Microsoft Office Suite; familiarity with data visualisation tools is a plus.
• Ability to work independently and collaboratively in a fast-paced environment while managing multiple priorities.
• Passionately driven by technology and innovation in HR
• Strong project management skills

Responsibilities:

• Lead daily operations (including opening and closing) efficiently through guiding team members
• Induct, mentor and train junior staff to achieve guest satisfaction
• Recommend and up-sell menu items as well as advise guests on any ongoing promotions to achieve revenue targets
• Enhance customer service quality by ensuring action plans are carried out
• Implement plans to ensure efficient use of resources and minimize wastage
• Provide prompt and excellent customer service to guests
• Cultivate a cohesive, collaborative and high-performing culture to heighten staff morale
• Strategize manpower planning to support operational needs within budget
• Handle guest complaints with care and provide service recovery options
• Ensure smooth implementation of new F&B products
• Ensure cleanliness of restaurant at all times
• Manpower planning

Requirements:

• Diploma in any field
• At least 3 years of relevant experience and experience in managing a team
• Excellent communication, interpersonal, leadership and organisational skills
• Able to perform in a fast paced environment
• Willing to work 5 days rotating shift, on weekends and public holidays
• Business and financial acumen to achieve profitability targets will be advantageous

5 DAYS WORK!

ATTRACTIVE BENEFITS!

Pls send your resume to [email protected] to apply

Job Description:

• SAP S/4HANA Implementation: Lead and manage end-to-end SAP S/4HANA implementations, including supporting business process analysis, data migration, configuration, testing, and go-live support.
• Project Planning and Execution: Develop and implement comprehensive project plans, including scope definition, resource allocation, timeline creation, and risk management strategies.
• Stakeholder Management: Effectively manage relationships with internal and external stakeholders, including clients, vendors, and team members.
• Facilitate open communication and address concerns promptly.
• Team Leadership: Lead and motivate project teams to achieve project objectives within budget and on schedule. Provide guidance, coaching, and support to team members.
• Change Management: Anticipate and manage organizational change associated with SAP S/4HANA implementations.
• Develop and implement change management plans to minimize disruption and maximize adoption.
• Quality Assurance: Ensure adherence to quality standards throughout the project lifecycle. Conduct regular reviews and audits to identify and address quality issues.
• Reporting and Communication: Prepare and deliver regular project status reports to stakeholders.
• Communicate effectively both verbally and in writing to keep all parties informed.

Requirements:

• Experience: 9-11 years of experience in project management, with a strong focus on SAP S/4HANA implementations.
• Certifications: PMP or equivalent project management certification preferred, SAP S/4HANA certification is a plus.
• Technical Skills: In-depth knowledge of SAP S/4HANA modules, including Finance, Controlling, Logistics, and Human Resources.
• Experience with SAP S/4HANA Cloud or Hybrid deployments is a plus.
• Soft Skills: Excellent communication, interpersonal, and leadership skills.
• Ability to build and maintain strong relationships with stakeholders. Strong problem-solving and decision-making abilities.

• Oversee daily operations of the hair salon, including staff management, scheduling, and customer service.
• Develop and implement strategies to increase salon revenue and profitability.
• Recruit, train, and supervise salon staff, including hairstylists, receptionists, and assistants.
• Ensure high standards of cleanliness, organization, and professionalism are maintained throughout the salon.
• Manage inventory, including ordering supplies and maintaining stock levels.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Develop and execute marketing and promotional campaigns to attract new customers and retain existing ones.
• Monitor and analyze salon performance metrics, such as sales figures, appointment bookings, and customer satisfaction ratings.
• Implement and enforce salon policies and procedures, including safety regulations and sanitation standards.
• Stay informed about industry trends, products, and techniques to ensure the salon remains competitive.
• Collaborate with salon owner or upper management on strategic planning and goal setting.

Requirements:

• At least 8 years in relevant experience.
• To be able to manage pressure of multi customers service requests and time management.
• Able to work irregular timing.
• To be able to read Customer needs and hair style.

Interested applicants, please send in updated resume.

We regret that only short listed candidates will be notified.

EA License : 17C8871
Uni Recruit (Singapore) Pte Ltd

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Our tax practice revolves around helping our clients effectively manage their tax obligations proactively and responsibly. As part of a global team of 35,000 tax professionals in 150 countries, you will advise clients on planning, compliance and reporting wherever the client has needs. Our unwavering commitment to quality service and our technical networks enable you to help clients reduce inefficiencies, mitigate risk and improve opportunities within their tax functions. Groups (or, as we call them – sub-service lines) within Tax include Business Tax Services, Global Compliance and Reporting (GCR), People Advisory Services, Indirect Tax Services, as well as International and Transaction Tax Services.

The opportunity

Our business tax services help clients succeed by assisting them with the strategic and operational challenges facing their tax functions, analyzing tax opportunities and benefits, and providing tax-related domestic and cross-border planning as well as compliance services for corporations Be part of the team that works closely with clients to build sustainable tax strategies; improve processes, controls and risk management; and supports clients in managing effective relationships with tax authorities.

Your key responsibilities

As a Business Tax Services Senior Manager, your main objective is to achieve business growth by developing and maintaining strong working relationships with key business decision-makers, informing them of our scope of services and communicating how these services benefit their organizations.

Skills and attributes for success

• Manage and coordinate business tax compliance and tax advisory engagements
• Develop budgets, determine resource requirements, and direct / monitor engagements
• Maintain continuous interaction with clients, manage expectations and ensure exceptional client service
• Team with tax professionals in other sub-service lines to provide comprehensive tax services
• Oversee the compliance management process and adapt to challenges in the process
• Participate in managing a compliance group by assisting with forecasting future compliance work, delegating work effectively, and resolving related issues
• Share knowledge to develop professionally and enhance service delivery. Facilitate open communication and supervise staff and peers
• Participate in recruiting efforts when necessary
• Contribute to a flexible, stable, and team-oriented working culture

To qualify for the role you must have

• University degree with a minimum of 9 years of relevant business tax experience
• A CPA / CA or other certification relevant to an area of specialization
• Excellent supervisory, analytical, organizational, and leadership ability
• Proven ability of managing complex and sizable assignments
• A commitment to learning in a tax technology environment
• Excellent command of spoken and written English. Mandarin is an advantage
• Experience working in public accounting firms

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Your Role

You’ll take the lead in building and implementing our compliance program with regards to Arta's Singapore business with compliance matters relating to the Monetary Authority of Singapore (MAS) and assist the Singapore based team with compliance matters relating to the Securities and Exchange Commission (SEC, a U.S. regulator).

• Lead the development, implementation, and refinement of the compliance program for Arta's Singapore business and ensure adherence to all MAS rules and regulations;
• Coordinate with internal stakeholders and local compliance consultants in regards to regulatory requirements and best practices;
• Interface with internal teams in regards to all matters relating to compliance – in particular with the marketing, product management, member success, and research teams, including as it pertains to SEC rules and regulations;
• Develop familiarity and expertise in aspects of compliance across Arta broadly, including the U.S.-based registered investment advisor, foreign regulatory matters, broker-dealer matters, and insurance among others; and
• Embody the culture of compliance at Arta at all times.
• Report to the Chief Compliance Officer.

What You Will Do

• Develop and implement policies and procedures for Arta's Singapore business across all topics relating to compliance;
• Ensure any and all MAS regulatory filings or other regulatory obligations are met;
• Familiarize and educate yourself in regards to MAS regulatory developments and how they apply across all business lines with regards to Arta's Singapore business;
• Be a thought partner to all internal teams across Arta (in SG or elsewhere!) and facilitate solutions to regulatory considerations, including SEC related matters;
• Develop educational materials for colleagues and lead compliance trainings on MAS specific regulations and best practices;
• Oversee compliance onboarding of new Singapore-based employees and offboarding of departing employees;
• Assist with marketing and product reviews as they pertain to Arta’s Singapore and U.S. businesses; and
• Provide timely responses to compliance related questions from Arta employees, business partners, and vendors as needed.

Who You Are

• At least 10-18 years of experience in compliance roles, preferably with Fintechs;
• Deep knowledge of MAS rules and regulations, as well as associated laws;
• Knowledge of SEC rules and regulations, as well as associated laws;
• Familiarity with business-to-consumer regulatory considerations and best practices;
• Able to manage multiple projects simultaneously and pivot quickly as priorities change, comfortable with a degree of ambiguity;
• Demonstrate excellent communication skills (written and verbal);
• Willing to do whatever work is necessary;
• Self-sufficient and approach your work proactively – Arta is a fast-paced startup and you need to keep up;
• Have a general familiarity with technical concepts and their application in financial services (for example, AI generally and specifically LLMs and Machine Learning);
• Based in Singapore.

What We Offer

• Robust health insurance offering for you and your family
• 20 weeks of parental leave
• 15 days PTO annually plus national and company holidays
• Up to SG$75 per month reimbursement for internet
• SG$100 per month for wellness stipend

The Wolfgang Violin Studio. A music studio in the Central District offers the position of

Associate Operations Manager (Front Desk and Customer Relations)

About

Wolfgang Violin Studio, founded in 2009, established a music academy in Singapore that focuses on Violin, Piano, and Cello.

In-house development and training will be provided for the suitable candidate seeking professional career development opportunities. Required attributes :

• Outgoing person who enjoys engaging with customers.
• Proficiency in spoken and written English
• Adaptability in a fast-paced environment
• Benefits include performance and incentive bonus, medical and insurance coverage, annual and sick leaves

Interested candidates, please send your resume to [email protected]and complete details at http://tinyurl.com/Associate-Mgr

Fresh graduates are welcome to apply.

Responsibilities:

• Lead the IT and application support functions across all locations.
• Manage team rotas to ensure consistent support coverage to the business across all locations.
• Owner of the Incident, Request, Change and Escalation processes, ensuring accurate reporting and pro-actively initiating service improvement activities when required.
• Work closely with the Infrastructure and Development teams on problem management.
• To be the owner of the major incident process, ensuring coordination of resolving parties (internal and external), effective communication to internal stakeholders, and post incident reviews.
• Monitor and audit service delivery; ensuring processes are in place and followed.
• Arrange service review meetings with representatives from internal business units.
• Act as the business owner for the Service Management Platform which is used across business units.
• Work closely with the operations and facilities management team to coordinate office moves and changes.
• Contribute to IT budget and resource planning and long-term IT roadmap and strategy.
• Support the Business Improvement Team in identifying and coordinating inbound business demand for new solutions.

Skills & Experience Required:

• Experience in managing multi-site IT or application support teams.
• Experience in IT asset and license management.
• Experience in creating and managing an IT Service Catalogue.
• Experience with IT operations tools like: SPLUNK, NETGAIN, SCCM, BIGFIX, SOLARWINDS.
• Able to coach and develop team members in implementing service management standards and processes.
• Builds and maintains strong stakeholder relationships.
• 5+ years experience in managing IT Service Delivery teams in a multi-domain environment.
• ITIL Certificate in Managing Across the Lifecycle or equivalent level
• Prince2 or PMP Project Management Experience

Responsible for the management of sales and relationships with particular clients by ensuring that all KPIs and operation requirements meet or exceed the expectation of clients. He or she is expected to assist in business development activities by generating sales among client accounts, such as upselling and cross-selling our service offerings. He or she is to develop and maintain long-term relationships with client accounts.

Job Description:

• Own and take charge of entire assigned project and collaborate with business partners closely on all issues and reviews related to the outsourced campaigns/projects
• Accountable for contractual and internal KPIs and manage performance of assigned teams
• Involved in soft launches & pilot runs for all assigned projects and ensure smooth operations of call products and/or services
• Develop and implement annual marketing plans and sales strategies
• Secure new business and grow existing accounts
• Gaining a clear understanding of customers' businesses and requirements
• Making accurate, rapid cost calculations and providing customers with quotations and proposals
• To work closely with Operations members for projects and tenders
• Identify area for service improvements and makes recommendation to the management team
• Other ad hoc duties as assigned

Requirements:

• At least a degree with minimum five (5) years of experience in Contact Centre industry and handling government projects in an operational or project management capacity
• COPC (Customer Operations Performance Centre) certification or equivalent is preferred
• Sound knowledge in contact centre operations, telephony/IT systems and contractual terms
• Proficient in Microsoft tools and preparing of management reports

If you’re enthusiastic and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may email us at [email protected]

**We regret that only shortlisted candidates will be notified.

Location: Singapore

Overview:

Class: Full-time and Permanent

Reports to: Head of Compliance, APAC

Responsibilities:

Position Purpose:

The incumbent will be responsible for business, regulatory compliance and reputational risks by ensuring adherence to laws and regulations, updating policies and procedures to comply with regulatory changes, advising businesses and senior management, managing audits and inquiries, conducting training and compliance testing.

Primary duties will include:

• Provide advice and guidance to business units and senior management on compliance, regulatory and policy areas
• Update policies, procedures and controls to meet regulatory requirements of MAS, MinLaw, SGX-DT, SGX-DC and regulators in APAC
• Supervise licensing, regulatory change management, complaints handling, compliance monitoring, conflict of interests management, cross-border marketing, market abuse, outsourcing, training and management reporting
• Provide advice and guidance on business expansion, innovative products, customer transactions and regulatory issues in APAC
• To conduct compliance risk assessment and ensure effective measures are in place to identify, assess and mitigate risks
• To support in audits, investigations and responding to queries from regulators and exchanges
• Participate in strategic projects to upgrade digital platforms

This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary.

Qualifications:

To land this role you will need:

• At least 10 years of relevant working experience in financial services regulatory compliance or regulatory environment
• Has working experience in audit firms, banks, brokerages or financial services firms
• Deep understanding of MAS regulations, SGX-DT rules and best practices

What makes you stand out:

• Attentive to detail with strong analytical problem solving skills
• Agile mindset, collaborative and trustworthy team player
• Possess good knowledge or skill with compliance systems is advantageous

Education / Certification Requirements:

• University Degree in accounting, business, finance, law or related fields
• Professional certification in compliance is advantageous

Working environment:

• Hybrid (1-day WFH)
• Regular knowledge-sharing meetings and mentoring sessions
• No Travel Requirements

Experience

Minimum 5 years working experience

3-5 year of managing IT Operations

Familiar with general IT Infrastructure management

Familiar with IT Service Management Processes

Qualification

Minimum Diploma in IT related

Minimum ITIL Foundation

Any technical certification is advantages

Responsibilities

Chair meetings with customers and any contractors, prepare meeting minutes

Plan, monitor and control operations activities

Follow up on open tickets with product principals

Job Description & Requirements

Training Design of Training Development Project

Designing and aligning Learner-centric Pedagogies into each Training Development project – using an established templated framework, to meet the defined Learning Objectives.

Training Development work

• Development of new Lesson Plans (LPs) and review of existing LPs to incorporate/align with the latest Lesson Objectives, Content, and Methods of Instruction (MOI) required to meet the desired Training Outcomes.
• Development of new Lesson Materials (LMs) and review of existing LMs to align with revised LPs in terms of the Lesson Objectives, Content, and Methods of Instruction (MOI). New/reviewed LMs should be in digital/electronic form so that they can be loaded, archived, accessed, and transmitted on the Authority’s web-based Learning Management Systems (for online and classroom learning), and also be editable using software applications. LMs shall include (but not be limited to) the following
• Instructional Resources and Aids
• Reference Publications (excluding the Authority’s SOPs, Safety Guides, and/or as defined by the Authority)
• Presentation Slides (with interactivity up to simple branching scenarios)
• Formative Assessment Questions/Quizzes (using online/web-based applications or embedded into presentation slides).
• Training Videos
• Lesson Notes and Handouts
• Instructor/Facilitator’s Guide
• Assessment questions and scenarios/injects as well as assessment rubrics for Written & Oral Assessment Methods and Practical Assessment Methods and upkeep of the assessment question and scenario banks.

Project Management

• Manage and ensure the effective delivery of Training Development services to the clients. These include coordinating and scheduling the Training Developers to fulfil the planned and ad-hoc training development services as required by the Authority. The detailed coordination arrangement or Standard Operating Procedures (SOP) governing the program management shall be developed by the Contractor and approved by the Authority for implementation.

Requirements

• Diploma in Adult and Continuing Education (DACE) or equivalent
• Qualifications or certificates in Training Development or Instructional Design from WDA, NIE or an accredited training institution such as the Institute of Higher Learning (IHL), or equivalent.
• At least 2 years of education/training industry-related working experience.

Experience in the following areas:

• Developing a Lesson Plan (or equivalent) and drafting the document.
• Developing Training Materials such as slides and handouts and blended learning materials for eLearning.
• Competency in instructional design with expertise in development. Experience in content development project management with experience in all phases of the instructional design process.
• Knowledge of IT systems. Experience with authoring tools such as Dreamweaver, Flash, Adobe Creative Suite, Articulate, Lectora and web page creation skills using HTML, XML and other web technologies.
• Relevant Diploma in Multimedia Design or any related higher qualification or equivalent will be a bonus.
• Ex-RSN service personnel will be a bonus.
• 5 day week
• Working Location: Based in AMK area , need to travel to site often at Changi area
• Strictly Born Singaporeans only

Maestro HR

damien lee tian hong

R1106726

16c8462

Working Location: Sin Ming Lane (15mins walk from Upper Thomson MRT)
Working Hours: Mon-Thu 9am-6.30pm; Fri 9am-6pm

Responsibilities:

Accounts

• Handle full set of accounts
• Prepare AP, AR and Journals
• Check, verify and process invoices, expense claim and reimbursements etc.
• Prepare GST filings and CPF submission

HR Admin

• Manage payroll administration
• Perform full payroll process and make necessary tax filings in a timely manner
• Implement and execute HR policies and procedures
• Responsible for all aspects of Work Pass matters
• Prepare paperwork, scheduling and facilitation of smooth on boarding and off boarding process
• Assist in administering benefits, compensation and any other relevant policies, schemes etc.
• Assist in swift updates of personnel database and any other related information within the internal HR system
• Greet office visitors, oversee telephone services, email correspondence, mail distribution
• Maintain office supplies inventory and office efficiency by arranging repairs
• Ensure timely payment and manage budget for any office related expenses

Requirements:

• Min Bachelor’s degree
• Min 5 years of accounting and HR admin experience
• Proficient in Advance Excel is a requirement
• Able to handle both English and Chinese written documents

To Apply:

Please attach your resume with the following information:

• Reason for leaving last/ current employment
• Last drawn salary
• Expected salary
• Notice period

(We regret that only shortlisted candidates will be notified)

Responsibilities:

• Oversee the construction by proving on site management and quality control to ensure project meet deadline
• Control of manpower & resources to execute site works within time & costs
• Solving technical issue on site
• Liaising with government agencies, coordinating with subcontractors, clients, consultants
• Provide regular performance status update to the management

Requirements:

• Degree in Civil Engineering (recognized PE board or Commissioner of Building Control for RE-registration).
• Min 5 years of relevant working experience in civil engineering and road works
• Class 3 driving license
• Able to work Independently
• Familiar with road work construction field
• Attractive Remuneration Package
• Only Singaporean may apply

Please state the following in your resume.

(i) Current and expected salary

(ii) Reason of leaving (Past and present employment)

(iii) Notice period

(iv) Contact details

We regret only short-listed candidate shall be contacted

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Home for Good, Singapore, is a registered charity that supports a network of foster and adoptive parents and dedicated volunteers, all working to provide safe and nurturing homes for vulnerable children and youth. Our Vision: A Loving Family for Every Child in Need - this principle drives everything we do.

Our Mission:

• Building Awareness - We actively engage communities through events, talks, and outreach to raise awareness about our cause.
• Recruitment - We are committed to expanding our network of foster families to meet the growing demand in Singapore.
• Resources and Support - We offer practical guidance, shared resources, and emotional support to help navigate the fostering process.
• Reunification Efforts - We support initiatives to help children reconnect with their families whenever possible.

We seek a dedicated and experienced Partnership & Programme Manager to lead our programme initiatives and build collaborative relationships with stakeholders. Reporting to the Executive Director, the ideal candidate will have a proven track record in strategic planning, programme management, community engagement and a genuine passion for our vision and mission.

Objectives of the Role:

• Ensure smooth daily operations in compliance with charity regulations while upholding high service standards.
• Develop and implement programme assessment protocols for evaluation and continuous improvement.
• Build strong relationships with the board, members, community partners, donors, and relevant authorities.
• Oversee effective management of social media platforms to enhance outreach and engagement.

Key Responsibilities:

• Plan and execute HFG-SG’s programmes and services.
• Organise events and activities to support and strengthen foster families.
• Recruit, train, and manage members, befrienders, and volunteers to assist foster families and children.
• Manage social media campaigns and communications to amplify outreach efforts.
• Conduct community outreach with fostering agencies, corporations, and individuals.
• Coordinate and prepare board meetings, including agendas, reports, and minutes.
• Develop corporate collaterals and brand materials, such as the annual report, website content, and presentations.
• Plan and oversee budgets for media and engagement initiatives.

Skills and Competencies:

• Strong strategic thinking and planning abilities.
• Exceptional interpersonal skills for engaging diverse stakeholders.
• Excellent written and verbal communication skills.
• Proficiency in social media platforms and digital marketing.
• Resourceful, adaptable, and collaborative team player.

Why Join Us?

Be part of a mission-driven organisation dedicated to transforming the lives of children and foster families. In this role, you’ll be able to make a meaningful impact while growing professionally.

Application Details:

Interested candidates, please send your resume along with the names and contact details of two referees to:

Home for Good, Singapore
Email: [email protected]

Job Purpose:

The Senior Brand and Franchise Project Manager will oversee the comprehensive development of HomesToLife’s franchise program, ensuring the brand is fully prepared for international expansion. This includes creating a complete franchisee package, developing brand guidelines, implementing an effective lead generation strategy, and establishing a comprehensive training program for franchise operations. Success will be measured by the quality and volume of leads, readiness of franchisee materials, and consistency in brand and operational standards across all franchises.

Key Responsibilities:

1. Brand and Franchise Package Development

• Brand Guidelines: Collaborate with external agencies to develop in-depth brand guidelines that reflect HomesToLife’s values, mission, and market positioning.
• Franchisee Package Creation: Develop a comprehensive franchisee package, including operational manuals, marketing assets, training guides, and onboarding materials, to support franchisee success.
• In-Store Concept and VM Standards: Ensure the development of in-store brand concepts and visual merchandising (VM) standards to maintain a cohesive brand experience across all franchise locations.
• Cross-Functional Collaboration: Coordinate with HQ teams to align the franchise package with legal, operational, and marketing standards, ensuring clarity and accessibility for diverse markets.

2. Training Program Development

• Operations Training: Design a comprehensive training program for HomesToLife franchise operations, covering key operational practices, brand standards, and customer service expectations.
• Training Materials and Modules: Develop training materials and interactive modules that are easy for franchisees to implement and that cover essential aspects of store operations.
• Continuous Improvement: Gather feedback on training effectiveness and make updates as needed to ensure franchisees are equipped to maintain operational consistency.

3. Lead Generation and Franchise Development Strategy

• Lead Generation Strategy: Design and implement a high-impact lead generation strategy targeting potential franchisees, using both digital and offline channels to build a robust pipeline of qualified leads.
• Content and Campaign Development: Develop franchise-focused marketing content, campaigns, and landing pages to engage potential franchisees and build awareness.
• Pipeline Management and Tracking: Establish systems for tracking and managing leads from initial interest through to conversion, ensuring effective follow-up and relationship building.
• Market Research and Prospecting: Conduct market research to identify key franchisee demographics and regions, optimizing lead generation strategies based on market insights and trends.

4. Performance Metrics and Reporting

• KPI Tracking: Monitor key performance indicators for lead generation, brand awareness, franchisee engagement, and training effectiveness.
• Reporting and Analysis: Prepare regular reports for senior management, analyzing lead generation performance, conversion rates, and training outcomes to inform ongoing strategies.
• Continuous Optimization: Regularly assess and refine lead generation tactics, franchisee materials, and training programs based on performance data and feedback.

Required Skills and Qualifications:

• Experience: 7+ years in project management, brand development, franchise development, or retail training, with a focus on lead generation and operational training.
• Education: Bachelor’s degree in Project Management, Marketing, Business, or related field.

Skillsets:

1. Strong project management skills with experience in brand, franchise, or training development.
2. Expertise in lead generation strategy and pipeline management, with familiarity in CRM and lead tracking tools.
3. Excellent communication and training design skills, with the ability to create clear, comprehensive franchisee materials.
4. Analytical skills to monitor KPIs and continuously optimize lead generation, branding, and training efforts.

Overview of the job

Do you want to lead marketing and commercial plans for one of our billion-dollar brands? The Brand Manager (China Market) identifies business opportunities and works with the multi-functional team to build cohesive commercial plans! You are expected to lead and collaborate with different subject matter experts to deliver end-to-end plans for China via qualifying communication ideas, adjusting portfolio pricing and identifying shopping barriers and opportunities.

Your Team

You and other Brand Managers (each handling a brand/category) will report to the Brand Director for the Category or Business Unit. You will work extensively with colleagues from Consumer Market Knowledge, Sales, Communications, Finance etc.

What Success Looks Like

• Demonstrate positive relationship building skills in initial engagements with multi-functional teams
• Deliver Scorecard Business Targets, in line with the goals of the Business Unit
• Deliver Category growth, market penetration and gaining of New Users via Products Innovation Design, particularly in China
• Successful Design and Deployment of Marketing Toolkits for the Brand

Responsibilities of the Role

• Identify Chinese consumers’ needs and wants for P&G’s products, and provide inputs to Research & Development and technical team to design the right package and formula to win with local consumers
• Lead consumer research to develop qualified brand concept, benefit and claims that addresses Chinese consumers’ unmet needs
• Communicate with Chinese local partners, stakeholders, and suppliers to drive P&G business initiatives
• Lead creative agencies to develop communication ideas and execute TV copy production designed/customized for the cultural nuances of Chinese consumers
• Develop initiatives fit-for-use toolkits (including copy, prints, digital i-banners, social & eCommerce contents, sampling trial toolkits, in-store activation, and demos, etc.), and deploy/guide China delivery team for execution
• Coordinate with R&D, Consumer Research teams to qualify the product and package through various tests.
• Craft promotion/pricing strategy and customer/distributor trade terms with the local trade team
• Work with technical team to find the best solution of supply chain to manage the product cost within affordable level

Qualifications

• A college degree (Bachelor’s or master’s is fine, preferably with some business focus)
• 0-3 years of relevant brand management experience
• Excellent forward-thinking, strategic, and courageous leadership skills
• Strengths with strategic and analytical thinking
• An ability to drive innovation and brand growth
• Strong ability to communicate and team capabilities
• You are business proficient in the Mandarin language and possess strong market knowledge of China as the role requires local consumer understanding to develop brand equity and marketing strategies for China Market

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

Responsibilities:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize cost of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Candidate must possess min. Diploma in Food and Beverage or equivalent;
• Candidate must possess at least 3 years relevant experience KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skill
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

The Strategic Account Manager will manage relationships with key corporate customers, drive strategic partnerships, and enhance customer engagement to support IFS’s objectives. This role involves identifying growth opportunities, expanding wallet share, and promoting cross-selling of financial products to meet revenue targets.

Key Responsibilities:

1. Develop and execute engagement strategies to deepen relationships and maximize revenue from strategic accounts.
2. Identify new opportunities for Supply Chain Financing, Factoring, and cross-selling of other relevant financial products.
3. Initiate partnerships that enhance revenue through innovative solutions and collaborations.
4. Conduct regular visits and reviews for strategic accounts, ensuring high levels of satisfaction for identified strategic accounts.
5. Serve as the primary contact for inquiries, issue resolution, and customer satisfaction.

Key Performance Indicators (KPIs):

• Increase SCF and factoring revenue from strategic customers.
• Drive referrals and partnerships to boost cross-sell revenue.
• Maintain high engagement and achieve strong customer satisfaction scores.

Qualifications:

• Bachelor’s degree in Business, Finance, or related field.
• Proven experience in Corporate or SME banking, or similar roles in financial services.
• Knowledge of supply chain finance and factoring is advantageous.
• Strong communication, negotiation, and relationship-building skills.

Competencies:

• Proactive in managing accounts and identifying opportunities.
• Customer-focused, ensuring satisfaction of strategic accounts.
• Data-driven approach to strategy and performance improvement.

Job Info:

• Working Days: 5 days/week
• Working Hours: 10am - 10pm / 12pm - 10pm
• Location: Central / East
• Basic up to $2,800 + Allowances + Commission

Job Description:

• Responsible for the daily store operations and supervising a team of retail associates ensure smooth operation.
• Ensuring visual merchandising and housekeeping are kept to company standard.
• Maintaining a high standard of personal and team members grooming & appropriate conduct.
• Provides excellent customer service and maintains a pleasant shopping environment consistent with our brand image.
• Establish regular contacts with existing and potential customers, maintaining healthy customer relationship, keeping customers informed on new products or services, changes etc.
• Other duties as assigned

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By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

Roles & Responsibilities

Cleaning Services Manager

Job Description & Requirements

1. Handling day-to-day manpower coordination and cleaning operational matter.

2. Monitor / Supervise periodic work for job site to ensure quality service delivery

3. Manage and handle client feedback and on-site incidents

4. Team player, good problem-solving skills, and self-discipline.

5. Able to communicate and dealing with senior worker.

6. Any job duties assigned by management or any authorised personnel.