Total 43 Others/Any sales marketing job vacancies in d28 seletar

Job Title:

• Sales & Marketing Executive

Job Description:

• We are looking for a motivated and results-driven Sales & Marketing Executive to join our team. This role requires a strong ability to build customer relationships, drive sales strategies, and oversee marketing initiatives.

Key Responsibilities:

Sales and Customer Relationship Management:

• Develop tailored solutions to meet customer needs and improve competitiveness.
• Build strong, long-term relationships with clients to enhance customer loyalty.
• Identify and pursue new business opportunities and product lines to drive revenue growth.

Strategic Planning and Performance:

• Establish and review sales performance metrics aligned with organizational goals.
• Collaborate with key stakeholders to shape customer attraction and retention strategies.
• Create vertical business plans to expand into new market sectors.

Marketing and Product Development:

• Develop and implement marketing plans, including product branding and promotional activities.
• Lead new product development initiatives, including OEM products, and manage follow-ups.
• Coordinate with regulatory bodies to ensure compliance in product registration.
• Work with creative agencies to create impactful campaigns and materials.

Operational Coordination:

• Monitor and address gaps in the delivery of services to clients.
• Optimize resource allocation to support business growth.
• Prepare and review sales proposals and tender documents.

Presentations and Market Engagement:

• Conduct sales presentations to clients and stakeholders, showcasing the company’s products and services.

Requirements:

• Language Proficiency: Fluency in English, Mandarin, Malay, and Indonesian to communicate effectively with a diverse regional clientele.
• Proven experience in sales and marketing, preferably in the retail or pharmaceutical sector.
• Strong organizational, analytical, and communication skills.
• Ability to collaborate with cross-functional teams and manage multiple projects.

Preferred:

• Background in pharmacy or pharmaceutical sales will be advantageous.

Why Join Us?

• Be part of a supportive and dynamic team that values innovation.
• Opportunity to contribute to the growth of a leading retail business.

Equal Opportunity Employer Statement:

We are committed to fostering a diverse and inclusive workplace. All qualified candidates are welcome to apply.

How to Apply:

Submit your resume and a cover letter detailing your relevant experience and language proficiency. We look forward to hearing from you!

• Develop and implement comprehensive marketing strategies to promote the café/restaurant's products and services.
• Plan and execute marketing campaigns, including online and offline initiatives, seasonal promotions, and new product launches.
• Manage the café/restaurant's social media platforms, creating engaging content, responding to customer inquiries, and monitoring performance analytics.
• Oversee brand positioning and ensure consistent messaging across all marketing materials and channels.
• Collaborate with the operations team to plan and promote events, menu updates, and special dining experiences.
• Build and maintain relationships with local influencers, media outlets, and community partners to enhance brand visibility.
• Analyze market trends, customer insights, and competitors to refine marketing strategies.
• Manage digital advertising campaigns, including Google Ads, Facebook, Instagram, and other relevant platforms.
• Monitor and report on the effectiveness of marketing campaigns, providing recommendations for improvement.
• Design and manage loyalty programs or partnerships to increase customer retention and drive repeat business.
• Work with the design team (or external agencies) to create promotional materials such as posters, banners, and digital assets.
• Ensure compliance with local regulations and brand guidelines in all marketing efforts.

Requirements:

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• Proven experience as a Marketing Manager or in a similar role, preferably in the F&B industry.
• Strong knowledge of digital marketing, social media management, and content creation.
• Excellent communication and interpersonal skills.
• Creative thinker with the ability to develop innovative marketing campaigns.
• Strong analytical skills with the ability to interpret data and adjust strategies accordingly.
• Proficiency in marketing tools and platforms such as Google Analytics, Canva, Mailchimp, and social media management tools.
• Ability to work under pressure and manage multiple projects simultaneously.
• Knowledge of current F&B industry trends and customer preferences.

Aftermarket Sales Manager-Singapore Location

The Aftermarket Sales Manager (ASM) will be responsible for business development & sales initiatives for Bell’s entire aftermarket portfolio within their assigned region. This position will focus on new business development, customer relationship building, intelligence gathering, as well as identifying/supporting key customer accounts, win strategy & proposal development, and leading aftermarket sales growth initiatives in region. The ASM will serve as the primary point of contact between the customer and aftermarket support teams. The ASM will proactively work with the Bell cross functional teams to ensure that MRO, Supply Center, Aeronautical Accessories (AA), CRO, Sustainment Plans, BTA, and Blades & Panels AOP targets are achieved.

Responsibilities include:

• Responsible for aftermarket business development and revenue growth for Bell’s portfolio of aftermarket services.
• Serves as the primary contact for customers for all aftermarket sales related opportunities.
• Supports regional funnel growth (initiatives, data analysis, data integrity) in Salesforce.com.
• Assists customers with identification of necessary parts and accessories as needed.
• Actively seeks and identifies cross-sell and up-sell service opportunities for aftermarket products & services.
• Develops and implements regional marketing & sales strategies in conjunction with the Marketing team that increase customer awareness of our capabilities and contribute to the financial goals and objectives of the company.
• Responsible for growing and maintaining customer relationships and developing new revenue streams to grow sales.
• Responsible for the strategic development of sales proposals & win strategy. Works with customers to determine needs and proposal specifications. Works collaboratively with Contracts, Finance, and Legal teams to ensure company compliance.
• Works collaboratively with Supply Centers, Manufacturing, Supply Chain and Engineering to ensure product delivery and resolution of customer issues.
• Makes appropriate recommendations to improve and expand services by conducting research among competitive service providers and evaluating customer needs.
• Periodically benchmarks the aftermarket support network against other regional service providers.
• Provides periodic sales & funnel reports to the Director of Aftermarket Sales as requested (e.g. sales trend analysis, projected service volume by quarter, sales forecasts) for the use in annual budgets, staffing, and long-term planning.
• Assists in any required M & A activities.
• Attends tradeshows and MR&O conferences as directed by management.
• Coordinates with aircraft RSM's to ensure one Bell voice to the customer.
• Develop and implement strategic sales plans for all near term and long-term opportunities in region.
• Foster a positive relationship between the customer and the Bell service network
• Travel 35-45% of the time.
• Other duties as assigned

Don’t miss the chance to join a diverse, inclusive environment where you feel a sense of belonging. As a member of our global workforce, you will collaborate with dedicated, enthusiastic teams where unique experiences, backgrounds and ideas combined with a strong passion for our products take us above and beyond flight.

Qualifications:

Education Requirement:

• Bachelor’s degree preferred.

Experience Requirements:

• 4 year degree in business, sales, or related field experience
• 10+ years of related professional experience. May include a combination of aviation maintenance, sales, customer support and service, or other related field(s)
• Extensive background in maintenance, repair and overhaul (MRO) of commercial helicopters.
• Strong Customer Advocacy Skills to Exceed our customer’s expectations and keep them successful
• Excellent written and verbal communication skills, to include ability to communicate across a multicultural customer base
• Must be able to read, speak and write in English and assigned region language(s).
• Candidate must have, or be able to obtain, the legal right to conduct business in all countries within his/her assigned region.
• Strong collaborative skills and drive for results
• Ability to multi-task in a fast- paced environment
• Good organization and time management skills
• Attention to detail & goal oriented
• Ability to self-manage. Prioritize and manage time sensitive responsibilities.
• Must be highly motivated
• Ability to work in team environment
• Demonstrated ability to work effectively in a complex, geographically distributed organization with multiple value streams
• Ability to effectively interface at all levels of the customer chain of command
• Expertise in MS Office applications (Word, Excel, Outlook)

Preferred:

• Rotorcraft experience
• Rotorcraft technical knowledge
• Salesforce.com experience
• Airframe and power plant license and/or pilot license is a plus
• Experience of maintenance on Bell aircraft
• Fluent in English
• Basic speaking proficiency in Mandarin, Malay, or Indonesian languages
• Office location preferred in Singapore, but will consider other Bell sites in Asia Pac.

No allowance for relocation.

Job title: Sales & Marketing Associate

Detailed job description:

Exciting full-time opportunity to grow your career with a rapidly expanding international aviation Company. BIAero is a trading firm specializing in the sale of Engines/APUs and components. The company works with customers in a robust global marketplace providing repair support to fleets and MROs worldwide. Currently a staff of nine in the United States and three in Singapore to run our operations and sales – we are looking for a sales-oriented, self-starter with strong communication skills and enthusiasm to join our Singapore team, located at Seletar Aerospace Park. Learn more at https://www.biaero.com

Duties and Responsibilities:

We are looking for a sales professional to expand our team in the here in the Singapore office. While aviation background is helpful, it is not a requirement for this position; we expect a six (6) month on-boarding process to get up to speed on industry terms and market dynamics so candidates must have enthusiasm and willingness to learn. We are looking for a bright, forward thinking person who will ensure overall customer satisfaction while executing the team goals, strategies and objectives. Most selling tasks are performed over the phone or via e-mail with existing customers.

Specific Accountabilities Include:

• Training as Aviation Sales Professional including technical documents and market value analysis across multiple engine platforms.
• Manage RFQs for your strategic accounts and ensure excellent conversion rates.
• Responsive in making accurate and competitive quotes to customers in accordance with Company's sales processes.
• Accountable for exceeding key targets for respective accounts.
• Plan sales activities for specific engine platforms.
• Research & develop new opportunities, understanding the APAC market dynamics to target new clients.
• Manage/build relationships with prospective and current customers to meet sales goals.
• Maintain a close working relationship and liaise with other departments such as Operations, Quality & Finance to ensure adherence to procedures.

Requirements/Pre-Requisites:

• Diploma, preferably Degree in Business
• 1-3 years’ sales or services experience
• Fresh graduates, and aviation enthusiasts are welcome to apply
• Proficient in MS Office applications & Office 365 platforms
• Ability to work on a team and be in good internal communication with co-workers
• Deadline oriented, organized, persistent and independent
• International travel for conferences required (est. 10%).

Desired Characteristics:

• Humble: Be respectful, receptive, agile, and have the eagerness to learn
• Transparent: Shares critical information and speaks with candor
• Focused: Quick learner, strategically prioritizes work, and be committed 100%
• Leadership ability: Possess strong communication and a collaborative mindset
• Problem solver: Analytical-minded, and critical thinker

Closing Date for Application: 30/11/2024

Tentative Start Date: 02/01/2025, subject to changes

Application Procedure: Email resume to [email protected]

Job Description

· Maintain and upkeep AS 9100 and ISO 45001 requirements and procedures

· Conduct Internal Quality/ Process Audit and attend to external audit needs.

· Manage/ Perform and fulfil customer quality requirements includes document and reports submission.

· Manage First Article requirements which includes CMM programming.

· Quality Methodology – Training Material or past Stimulated Results will be used.

· Prepare and submission of Quality KPI.

· other duties assigned by the superior

Job Requirements:

· Min Diploma in Mechanical or equivalent

· Able to work independently.

· Knowledge in AS9100

· Good knowledge in Engineering Drawing Interpretation and GDT.

· Experience in CMM operations will be advantage added.

• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyze key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

Job Description:

• Full Sets of Accounts
• Perform AR/AP reconciliation with balance sheet schedule
• Monthly and year end closing
• Liaise with Auditor for Year End Account.
• Prepare and submit GST.
• Preparing and issuing of invoices for billing purposes.
• Inputting invoices from suppliers and processing supplier payments and expenses
• Payroll and CPF submission.
• Apply Work Pass (MOM).
• Updating databases internally, such as sick, annual leave, maternity leave, childcare leave, paternity leave.
• Administrative Works Task and Handle Incoming calls
• Performing any duties as assigned by the management.

Requirements:

• Possess at least 2 years’ experience in accounts.
• Computer literate especially Microsoft Word and Excel and accounting software
• Able to work independently, proactive, able to take initiative and responsibility
• Handling sensitive or confidential information with honesty and integrity
• Mature, positive and able to work independently.
• Organized, meticulous with a high degree of accuracy

Job Description

• Operate precision CNC turning/milling machine
• Perform CAD/CAM programming
• Simple setting up of work piece and tooling set up
• Perform machine maintenance
• Engage in process checks
• Ensure work procedures conforms to ISO & AS standards
• Account for productivity to Account Holder(s)
• Other ad-hoc duties assigned
• Prepare setup work instruction and tool list for production use

Requirement

• Preferably 3 to 5 years experience in setting up and operating CNC milling / Turning centre.
• Good communication skills and able to work as a team
• Understanding of tooling criteria, machining applications and process documentation
• Min ITE Technical Certificate, preferably in Precision Metal Machining

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description:

• Full Sets of Accounts
• Perform AR/AP reconciliation with balance sheet schedule
• Monthly and year end closing
• Liaise with Auditor for Year End Account.
• Prepare and submit GST.
• Preparing and issuing of invoices for billing purposes.
• Inputting invoices from suppliers and processing supplier payments and expenses
• Payroll and CPF submission.
• Apply Work Pass (MOM).
• Updating databases internally, such as sick, annual leave, maternity leave, childcare leave, paternity leave.
• Administrative Works Task and Handle Incoming calls
• Performing any duties as assigned by the management.

Requirements:

• Possess at least 2 years’ experience in accounts.
• Computer literate especially Microsoft Word and Excel and accounting software
• Able to work independently, proactive, able to take initiative and responsibility
• Handling sensitive or confidential information with honesty and integrity
• Mature, positive and able to work independently.
• Organized, meticulous with a high degree of accuracy

Job Description

· Maintain and upkeep AS 9100 and ISO 45001 requirements and procedures

· Conduct Internal Quality/ Process Audit and attend to external audit needs.

· Manage/ Perform and fulfil customer quality requirements includes document and reports submission.

· Manage First Article requirements which includes CMM programming.

· Quality Methodology – Training Material or past Stimulated Results will be used.

· Prepare and submission of Quality KPI.

· other duties assigned by the superior

Job Requirements:

· Min Diploma in Mechanical or equivalent

· Able to work independently.

· Knowledge in AS9100

· Good knowledge in Engineering Drawing Interpretation and GDT.

· Experience in CMM operations will be advantage added.

Job Description

• Operate precision CNC turning/milling machine
• Perform CAD/CAM programming
• Simple setting up of work piece and tooling set up
• Perform machine maintenance
• Engage in process checks
• Ensure work procedures conforms to ISO & AS standards
• Account for productivity to Account Holder(s)
• Other ad-hoc duties assigned
• Prepare setup work instruction and tool list for production use

Requirement

• Preferably 3 to 5 years experience in setting up and operating CNC milling / Turning centre.
• Good communication skills and able to work as a team
• Understanding of tooling criteria, machining applications and process documentation
• Min ITE Technical Certificate, preferably in Precision Metal Machining

We are looking for a seasoned Charter Sales Manager with extensive experience in flight operations applications and client management. The ideal candidate will have a deep understanding of Avinode, ForeFlight, ARINCDirect, FD Manager, and other flight operations software. This role will require a hands-on approach to daily operations, with a focus on optimizing the use of these applications, managing client relationships, and ensuring accurate and efficient quoting.

Key Responsibilities:

• Flight Operations Applications Management-- Manage and optimize the use of Avinode, ForeFlight, ARINCDirect, FD Manager, and other flight operations applications to ensure seamless operations. Oversee the integration and effective use of these tools for flight planning, scheduling, and execution
• Charter Client Management - Serve as the primary point of contact for charter clients, handling inquiries, managing relationships, and ensuring client satisfaction. Provide accurate and competitive charter quotes, leveraging comprehensive knowledge of market rates and operational costs.
• Daily Operations Supervision -Supervise daily operations, ensuring all flights are planned, executed, and monitored according to company standards and regulatory requirements. Work closely with the flight operations team to ensure all processes are streamlined and efficient
• Coordination and Compliance -Coordinate with crew, ground handlers, and other stakeholders to ensure all necessary arrangements, including handling, permits, and accommodations, are in place. Ensure all flights are in compliance with applicable aviation regulations and company policies preferably both FAA and CAACI.

Qualifications:

- Education:

- Preferably a BS in Aeronautical Engineering specializing in Air Transport.

- Experience:

- At least 15 years of experience in flight operations and charter management, with a strong focus on using flight operations software and client interaction.

- Demonstrated expertise in Microsoft Excel, with a proven track record of creating and managing complex reports and data analysis.

This role is critical in ensuring our charter operations are safe, efficient, client-focused, and compliant with all industry standards. If you have the required experience and are proficient in the necessary tools, we invite you to apply.

Job Description

• Operate precision CNC turning/milling machine
• Perform CAD/CAM programming
• Simple setting up of work piece and tooling set up
• Perform machine maintenance
• Engage in process checks
• Ensure work procedures conforms to ISO & AS standards
• Account for productivity to Account Holder(s)
• Other ad-hoc duties assigned
• Prepare setup work instruction and tool list for production use

Requirement

• Preferably 3 to 5 years experience in setting up and operating CNC milling / Turning centre.
• Good communication skills and able to work as a team
• Understanding of tooling criteria, machining applications and process documentation
• Min ITE Technical Certificate, preferably in Precision Metal Machining

Advertising Sales cum Publications Coordinator - Contract/Flex & Part-time/Hybrid Work

The Association of Aerospace Industries (Singapore) (AAIS) is a vibrant non-profit corporate membership organization representing 190 organizations from the Aerospace/Aviation industry. We publish a range of well-established print and online industry publications, including Aerospace Singapore magazine, Singapore Aviation Industry Directory, Singapore Aerospace Suppliers Directory, and Asia-Pacific Aviation Directory (aviationdirectory.biz). Learn more at AAIS Publications.

As we expand our portfolio with new business directory titles, we are seeking a dynamic, personable, and detail-oriented executive to join our Publications team. If you have experience in advertising sales or a publications/media environment, we want to hear from you!

Key Responsibilities:

• Launch Advertising Campaigns: Lead the advertising sales campaign for assigned publications.
• Achieve Sales Targets: Drive and meet advertising sales revenue targets.
• Client Relationship Management: Develop and maintain strong relationships with clients and advertisers.
• Identify Opportunities: Seek out and pursue new advertising opportunities and clients.
• Coordinate Artwork: Ensure timely receipt of artwork from advertisers.
• Collaborate with Team: Work closely with the publications team to ensure timely publication and delivery to advertisers.
• Monitor Campaigns: Track and report on the performance of advertising campaigns.
• Administrative Tasks: Handle invoicing, contract management, and other administrative tasks related to advertising.

Qualifications:

• Experience: Proven experience in advertising sales and coordination or a similar role.
• Organizational Skills: Strong organizational and multitasking abilities.
• Communication Skills: Excellent verbal and written communication and interpersonal skills.
• Technical Proficiency: Proficiency in Microsoft Office software.
• Team Player: Ability to work independently and as part of a team.

What We Offer:

• Competitive Salary: Attractive salary and benefits package.
• Professional Growth: Opportunities for professional development and career advancement.
• Innovative Environment: A collaborative and innovative work environment.
• Flexible Work: Hybrid and part-time working arrangement.
• Industry Leadership: The chance to be part of a leading organization in the aerospace industry.
• Accessibility - office location is <1 min from bus-stops

(We regret that only shortlisted candidates will be contacted. Thank you for your understanding).

PURPOSE OF THE JOB

The purpose of the Manager Sales & Customer Support is both:

- to implement sales strategies to grow/develop PBE revenues from his geographical area and

- to manage the customer support team assigned to his geographical area.

OVERALL OBJECTIVES

The Manager Sales & Customer Support is part of the Engineering & Maintenance division of Air France and reports to the General Manager “Power By Event” activity based in Paris. He is responsible for all the commercial activities & business development efforts in his assigned geographical zone.

The Manager Sales & Customer Support will have direct hierarchical management of the other customer support team of his region.

In order to succeed, the Manager Sales & Customer Support should:

1. Perform market research & have the correct network on market to participate in the sale forecast

2. Build and maintain strong relationship with customers (airlines, MRO, lessors)

3. Reach the allocated local sales targets with respect to turnover per product

4. Provide reliable & accurate feedback of his sales results

5. Secure the launching of new customer contracts

6. Monitor the activity and performance of our Business Unit in regard to our contractual obligations

7. Contribute to maximize revenue from already existing contracts

8. Measure the customer satisfaction and takes all necessary actions to improve it

9. Mentor & train junior Sales & Customer Support Manager

10. Act as Deputy to the General Manager by taking responsibility & decisions on certain topics

11. Lead & Manage hierarchically the customer support team of this zone

12. Be Responsible for all trade compliance and export control conformity in this zone

KEY RESULTS AREA

1. Perform market research & have the correct network on market to participate in the sale forecast

- Participates in budget drawing up sharing his experience and knowledge of his portfolio.

- Participates in developing and implementing a Sales action plan, in some cases to be shared with the GEMCO

- Makes and updates the ranking of his allocated prospects and customers

- Provides reporting to the GEMCO for turnover achievement and sales perspectives

2. Build and maintain strong relationship with customers (airlines, MRO, lessors)

- Maps his/her portfolio (geographical area) by identifying and characterizing all entities (airlines, freighters, lessors…)

- Build trustful and robust relationships with prospects and turn them into loyal customers

- Regularly visit his/her customer to stay close and be able to anticipate their needs

- Provide unsolicited offers and answer in time to the customers RFPs

- Involve the AFI management when required

3. Reach the allocated local sales targets with respect to turnover per product

- Is responsible for the financial turnover results of his portfolio

- Develops new opportunities and converts these into new leads and organizes and coordinates the offer review when necessary

- Drives the negotiations with the customer and provides with a business analysis of the lead at the end of the negotiation (including risk analysis)

4. Provide reliable & accurate feedback of his sales results

- Ensures management is informed on a regular basis on all matters related to his/her portfolio

- Issue reporting & KPI to the management on revenues & profit margin of his/her portfolio

- Contributes positively to the communication and coordination with the GEMCO

- Reports on his activities including trip reports after each customer visit, meeting, MRO, or social event.

- Fills in and updates the internal database with customer intelligence & info

5. Secure the launching of new customer contracts

- Defines with the customer all particular conditions and procedures to implement the contract.

- Launches the implementation of the contract with all relevant actors in the operational units

- Performs first configuration of the contract within the IT systems (ASTRE, Descartes, SAP) and secures its updates for the contracts of her/his responsibility

6. Monitor the activity and performance of our Business Unit in regards to our contractual obligations

- Measures performance due to his/her customers (KPI)

- Ensures that action plans are taken by operational Business units to reach contractual commitments

- Secures reliable coordination and communication with the Operational Customer Expert (CSE)

- Ensures the measurement of the financial performance of the contract leads the operational units in reducing

the costs linked with the contract and is responsible to secure and/or improve the financial margin of the contract.

- Drives regular “Performance Review” meetings with the customer about the service provided

7. Contribute to maximize revenue from already existing contracts

- Secures that additional and/or excluded services are invoiced and paid accordingly

- Solves invoices disputes with the customer

- Manage directly operational deals for high value or large scope (thresholds TBD)

- Follow the deal operationally (quotation, delivery, invoice, IT update…)

- Negotiate conditions (availability, pricing …) with the Product if necessary

- Contributes to the debt reduction

- Supports the transfer of customers from PBE to PBH, when deemed relevant by the Head of Customer Services: facilitates contacts, provides analyses of customer needs, favors sales speech, and facilitates contract negotiation.

8. Measure the customer satisfaction and takes all necessary actions to improve it

- Presents the customer satisfaction questionnaire to the customers (at least once a year for significant customers), collecting the answers and filling in the related database

- Participates in analyzing and synthesizing regularly the Business Unit satisfaction results for regular reporting in the BU Management meeting and to the Marketing department

- Participates in defining the action plan to improve the customer satisfaction

9. Mentor & train junior Sales & Customer Support Manager

- Mentor & guide younger CSM to learn and progress by sharing his experience

- Leads “lesson learned” sessions and provides debriefing to all the teams, support the whole team continuous improvement

- Gathers the team around the company’s targets and is able to create a positive and efficient team spirit

- Solves any conflicts in the team and create a trusty atmosphere

10. Act as Deputy to the General Manager by taking responsibility & decisions on certain topics

- Cooperation: Go beyond his scope and take the lead on some transversal topics in the benefit of the department

- Leadership: Knows how to convince external shareholders and management to take support our priorities.

- Performance: Get highly involved in helping the department to reach our revenue targets and budget reduction

- Transformation: Always challenge existing process and proactively work to simplify and share good practices

11. Lead & Manage hierarchically the customer support team of this zone

- Be Responsible for all commercial activities & business development efforts in his zone

- Define the commercial strategy for the team to achieve the assigned sale targets

- Hire, Manage, coach, Assess the team members performance to help them for their professional development

- Help the team to become autonomous and to take initiative. Gives clear prioritizes to the team and make sure everybody works in the same direction.

- Follow the workload vs available resources for his team and propose corrective actions when needed

- Solve any disputes, conflict that may occur in the team and make sure the team delivers

12. Be Responsible for all trade compliance and export control conformity in this zone

- As team manager, the Senior Sales & Customer support is responsible for all trade compliance requirements in his zone

- Perform screening and approves every new customer on his zone

- Raise awareness about trade compliance and export control requirements through his team

MAIN INTERFACES

External

• Customers & Prospects (airlines, lessors, MRO, etc.)

• Industrial partners (Airbus, Boeing, OEMs…)

Internal

• Account Sales Managers

• AFI KLM E&M Marketing &communication department

• Legal, Finance and Procurement

• Logistic Centers

• Shop Managers

• Customer Pricing Officers

• Customer Support Experts

• Customer Quotation Officers

REQUIRED KNOWLEDGE

• At least 10years of Component Products knowledge

• Commercial experience in selling component repairs, loans & exchanges

• Very good knowledge of Air France Industries environment & network

• Fluent in French as regular interactions with (French) management and (French) partner Sabena Technics

• Experience in multi-cultural team management

• Political sensitivity

COMPETENCIES

• Customer Focus

• Cross cultural awareness

• Excellence

• Team player

• Curiosity & Autonomy

• Excellent communication skills

• Problem solving minded

The main role of the Market Analyst & Product Marketing position is to identify and master the key drivers & business opportunities of the regional helicopter civil, para-public and military markets so as to develop the market in collaboration with the Sales Organization, elaborate and contribute to capture plans in Asia Pacific countries. In this role, he/she is the technical & product expert and is responsible for product & market understanding, supporting case & competitiveness studies.

He/she will primarily be measured by his/her knowledge of the regional helicopter market as well as achievement in elaborating sound promotional and capture plans supporting new businesses growth.

This role reports to the Head of Strategy & Marketing - Asia Pacific.

In cooperation with Sales and Operations organizations and his/her department peers, the responsibilities are:

1. Market Analysis & Forecasts

• Monitors, consolidates and keeps up-to-date regional fleet database and market share (bookings & backlog) information in collaboration with central Market Analysts and regional Sales Managers
• Researches markets, fleets and identifies past present and future trends, markets drivers per customer segments, supporting the building of Regional and countries short and mid-term booking targets for Helicopters sales.
• Analyzes, forecasts and maps the size of new business opportunities in the short (1 - 2 Y) to medium term (5 Y) in collaboration with the Sales Organization.
• Maps the Regional Helicopters & Support & Services market with respect to competition, distributorships maintenance service centers, industrial partners.
• Collects, monitors and analyzes data and any other relevant information, to understand the market requirement, competitors, development and trends and proactively propose new opportunities for market penetration and growth.

2. Product Marketing

• Leveraging on technical knowledge, utilizing product, market and fleet data, through competitiveness studies, contributes proactively to identify targets, appropriate channels to market AH (Airbus Helicopters) Helicopters whether on the civil, para-public or military markets through
• Establishes, in collaboration with the Sale organization, dedicated capture plans to nurture a viable pipeline of new business.
• Identifies and contributes to the development of new approaches and offerings targeting helicopters sales development (e.g. Trade-In, financing and leasing solutions, etc )
• Develops & maintains commercial & analysis tools / enablers in coordination within region, AH and external partners, to promote AH helicopters offering.
• Contributes to the elaboration of the APAC Strategy & Marketing plan
• Relays, in the region and adapts whenever necessary, for local implementation the market strategy approaches elaborated at HQ level.

3. General:

• Develops his/her network within Airbus Helicopters and within the markets under his/her responsibility
• Becomes the “Green Belt” / “referee” knowledgeable on the regional Helicopter market

Requirements:

• Bachelor's Degree in Business or Engineering, or related
• English fluency; fluency in another regional language is a plus to be able to liaise with regional stakeholders
• At least 3 to 7 years of working experience in the field of Aeronautics or Industrial Marketing / market analysis
• Previous working experience in aviation and helicopters industry would be a strong advantage
• Excellent writing, communication and presentation skills
• Appetite for technical matters, good project management skills
• Good knowledge and proficient in relevant IT programs, with high proficiency in Excel/ Google Sheets and preferably programming language.

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Your Opportunity

The Director Regional Sales is responsible for the sale of MRO and FBO services for Jet Aviation Asia Pacific (APAC) region. As the Sales Director, you will maintain current customer base and grow Jet Aviation market share in existing and new market segments in the APAC region. Your scope of work commences at introducing Jet Aviation to potential customers, building strong, positive relationships through to successfully negotiating and closing contracts and projects subject to company policy in terms of prices and delivery dates.

Main Responsibilities:

• Full accountability for achieving sales objectives for MRO out of the region
• Jet Aviation representative to customers, OEMs, partners as well as conferences and trade shows
• Maintains customer base, through efficient regular customer visits and build-up relevant MRO market segment with respect to customers, decision-makers, authorities, partners and representatives
• Responsible for new business development through prospecting, qualifying, selling and closing opportunities.
• Responsible for issuing responses to RFQs in collaboration with MRO, Operational Support and Legal
• In collaboration with Operation Support provide quotes to customers and ensures necessary follow up to ensure effective project closing
• Provides timely and accurate data for operational support to quote in accordance with customer expectations and priorities
• Collaborate with quotation and revenues management on preparation of quotes
• Handover of projects into operations and Aircraft groups at point of sales
• Contribute to the development of Sales Plans, forecasting business volume for future periods and regular site / product sales calls
• Ensure accuracy of accounts, business opportunities and follow-up status in SalesForce
• Prepare weekly sales and ad-hoc reports on activities and sales achievements
• Work closely with Customer Support and PMO to ensure exceptional customer care during their project downtime
• Strong cross selling approach to support other lines of business
• Represent Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network

Minimum Requirements:

• Minimum 10 years in Sales Experience or in an equivalent Sales Management/Director role
• Bachelor’s degree or relevant technical qualification required, with other relevant advanced degree preferred
• Significant experience in Sales
• Results driven – able to execute with high personal accountability
• Customer focused – externally focused - strong market perspective
• A high-energy, proactive self-starter with excellent communications skills.
• High business and financial acumen
• Strong influencing skills
• Able to travel regularly at short notice

Desired Characteristics:

• Related with proven track record of achieving sales target strongly preferred
• Excellent communications, customer service and people skills
• Results driven – able to execute with high personal accountability
• Strong initiative and self-direction
• Strong personal values corresponding with Jet Aviation values (Trust, Honesty, Alignment, Transparency

We are expanding and seeking a highly motivated, experienced and high-energy Sales Director to grow business in South East Asia. In this role, you will be responsible for planning and executing sales strategies, lead generation and for bringing the product to market with both direct customer interaction and via channel partners. In the role, you will be an integral part of the leadership team as we continue our journey of growth.

Responsibilities

· Create strong relationships with customers and channel partners at both senior and mid-management levels

· Develop and execute on sales and marketing plans for the full product line across South Asia to achieve or exceed revenue targets

· Desire to own projects and exceed expectations, with ability to find solutions and deliver results within a rapidly changing, entrepreneurial, technology-driven culture

· Ability to identify and solve client issues strategically

· Excellent interpersonal skills, with the ability to communicate effectively with management and cross-functional teams, for both technical and non-technical audiences

· Understand and effectively communicate the company's value propositions, technology processes and current partnerships

Requirements

· Proven work experience with more than 5 years in Storage Sales and product positioning

· Experience in Channels Sales Management (ASEAN), preferably has Distribution background

· Excellent written and verbal commutation skills

· Degree in Business Administration, Marketing or equivalent experience

Jet Aviation, a wholly owned subsidiary of General Dynamics (NYSE: GD), has been enabling global flight with passion since 1967. From a single maintenance hangar in Basel, Switzerland, to some 50 locations and 4,000 employees worldwide, our offering includes Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Maintenance, and Staffing. We are the effort behind effortless. The dream of flying has always been a human fascination, evoking emotions and the sense of freedom. Modern business aviation attracts people who share that passion. People from all over the world converge at Jet Aviation, creating a unique cultural mix. They combine their competencies and passion with one common mission: to serve customers best!

Position Summary:

As a Marketing & Communications Manager (APAC) of Jet Aviation, you will report to Senior Manager Marketing & Communications (APAC) and work with the global Marketing and Communications teams on the planning and implementation of marketing and communication projects and initiatives, with a particular focus on the APAC region. These will be in-line with the global marketing and communication communications strategy, which supports the organization’s vision, business imperatives and priorities. You will be responsible for enhancing the awareness and positioning of Jet Aviation across APAC and ensure full integration across all marketing and communication channels and work to deliver a positive multi-channel experience for internal and external stakeholders. The candidate must be able to work with multiple teams simultaneously, thrive in a fast-paced and dynamic environment and connect unexpected threads across disparate delivery teams.

Main Responsibilities:

• Develop and implement strategic marketing and communications plans in line with Jet Aviation’s APAC business priorities to drive revenue and growth
• Work as a strategic business partner to the SVP Regional Operations APAC and their leadership team, shaping marketing and communications initiatives within the region
• Partner with the Business Development, Sales and Operations teams to execute and drive targeted marketing strategies to meet changing market and competitive conditions, and to achieve business goals
• Ensure brand message is strong and consistent across all channels and marketing efforts in APAC including events, advertisements and promotional material
• Develop and implement marketing initiatives; define and create specific strategies and tactics to meet marketing needs applying print, online, social media, and all other appropriate media
• Develop and execute communication plans such as intranet stories to generate excitement, awareness, and adoption among target audiences
• Lead, manage and activate regional marketing trade shows, conferences, or other type events, ensuring smooth execution and maximum attendance and follow up activities for demand generation and pipeline acceleration
• Manage and adhere to allocated annual department budget while achieving performance and campaign goals
• Close collaboration with Global Digital, Communications, Events and the US and EMEA colleagues to ensure marketing and communications initiatives in APAC are aligned and on brand at all times
• Other duties as may from time to time be required, as commensurate with the role and the needs of the business.

Minimum Requirements:

• Minimum 5 years' experience in a Marketing Communications role or similar
• Bachelor’s degree in Communications, Marketing, Public Relations or a similar area of study
• Strong writing skills in various formats
• Ability to work against short deadlines, manage multiple projects and maintain professionalism under pressure
• Ability to travel to trade shows and to regional meetings if needed, travel up to 15%-20% depending on the business needs
• Experience working as a business partner to senior leadership
• Solution-oriented, independent thinker with a growth mindset and strong analytical skills
• Ability to think outside the box to support and implement constantly evolving, effective marketing and communication campaigns
• Must have good computer skills, including strong experience with Microsoft Office, especially Outlook, Word, Excel and Power Point. Experience in SharePoint, InDesign, Photoshop, and HubSpot is a plus but not required
• Strong international and cultural understanding

Job Description

• Operate precision CNC turning/milling machine
• Perform CAD/CAM programming
• Simple setting up of work piece and tooling set up
• Perform machine maintenance
• Engage in process checks
• Ensure work procedures conforms to ISO & AS standards
• Account for productivity to Account Holder(s)
• Other ad-hoc duties assigned
• Prepare setup work instruction and tool list for production use

Requirement

• Preferably 3 to 5 years experience in setting up and operating CNC milling / Turning centre.
• Good communication skills and able to work as a team
• Understanding of tooling criteria, machining applications and process documentation
• Min ITE Technical Certificate, preferably in Precision Metal Machining

Responsibilities:

• To Perform visual and NDT inspection on aircraft components
• To perform system checks of the NDT processes
• Have the skills and knowledge to set up and standardize equipment, process parts, interpret and evaluate for acceptance or rejection and document the results
• Familiar with the scope and limitations of the technique / method which is certified
• Have the skills and knowledge to conduct system performance checks in accordance with the applicable process standard
• Capable of developing work procedures / instructions from process specifications or standards
• Work closely in accordance with Standard Operating Procedures, Data Cards, Process Controls to achieve the highest quality of work.

Requirements:

• NITEC qualification in Engineering or Diploma In Engineering
• Possess NDT Level 2 (ASNT/APCN Aero/NAS 410/En 4179) in ET and PT or MT
• At least 2 years experience in the NDT inspection for aircraft components
• Candidate who passed M10,CO1CAAS paper will be advantage
• Salary range is commensurate with experience
• Candidates must be able to meet near vision & color perception requirement