Total 58,152 Others/Any sales support specialist job vacancies in Singapore

Our client is an MNC, one of the leading players in the aviation sector. Due to business needs, they are now recruiting a Junior Customer Support Specialist to be part of their team for ongoing transformation projects. They are located in the East.

Working hours: 5 days per week

Mondays to Fridays: 8am - 5pm

Location: Changi

Job Responsibilities:

• Enter document data and review customer orders.
• Collaborate to monitor and ensure order accuracy and on-time delivery.
• Proofread paperwork and maintain records.
• Operate office equipment and handle calls professionally.

Basic Qualifications:

• Fluent in English, with clerical and computer skills.
• Customer service experience and proficiency in Microsoft Office.
• Ability to handle high order volume in a fast-paced environment.
• Experience with International Trade team preferred.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

1.    To perform Data Analysis and Reporting
a.    Analyse and generate reports of Asia Pacific data on Customer Backlog (CBL) 
b.    Work with Sales Logistics Customer Interface Team to ensure data quality and track the progress of CBL.
c.    Perform data validation, identify the root cause and resolves issues to improve the order fulfilment rate and overall impact on customer service level. 
d.    Write complex SQL queries to extract, transform, and aggregate data from large databases efficiently. 
•    Utilize Common Table Expressions (CTEs) to create temporary result sets and simplify query readability. 
•    Leverage Window functions to perform advanced analytical operations, such as ranking, partitioning, and aggregations, within SQL queries.
•    Optimize SQL queries for performance by using appropriate indexing strategies and query execution plans.
•    Employ various JOIN operations (INNER JOIN, LEFT JOIN, FULL OUTER JOIN) to merge data from multiple database tables efficiently.
•    Create subqueries and correlated subqueries when necessary to retrieve specific subsets of data.
•    Implement conditional logic and CASE statements within SQL queries to handle complex data transformations.

e.    Continuously optimize SQL queries for performance, scalability, and maintainability. 
f.    Monitor and tune database performance to ensure efficient data retrieval.

2.    To build and enhance scripts / dashboards to support Process Automation
a.    Build and enhance Power BI dashboards with existing databases (SQL database, etc.) on different Order To Cash (O2C) topics.
b.    Maintain and improve current Power BI dashboards, including enhancing SQL scripts in databases and DAX measures in Power BI.
c.    Provide technical support to resolve data-related issues and troubleshoot problems in dashboards, and reports.
d.    Develop Python scripts to streamline and automate manual data transformation processes. 
e.    Identify repetitive data preparation tasks and create reusable Python scripts to perform data cleansing, formatting, and aggregation. 
f.    Continuously optimize and enhance Python scripts for performance, scalability, and efficiency.

3.    Cross-Functional Collaboration
a.    Collaborate and align with central departments / stakeholders to support in achieving sales targets.
b.    Manage multiple projects simultaneously, ensuring timely delivery of data analysis and reporting solutions. 
c.    Collaborate with project stakeholders to define project scope, objectives, and deliverables.

About the Client:

Our client is a reputed company in banking and financial domain.

Responsibilities:

• Manage day to day issues including daily health checks of applications and processes, working closely with various stakeholders (Users, Development team, Vendor, Infrastructure team, Operation team and Incident and Management team, etc) to prioritize and resolve reported production incidents
• Act as the focal point for critical/high impact incident resolution for application systems that are in production
• Manage and support high-availability 24/7 production systems with an on call option during non-office hours with team member’s rotation on weekly basis. Require to be in onsite depends on issue criticality.
• Ensure end of day batch process is getting completed successfully for multiple applications across country on every day.
• Own production operational issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue
• Investigate production issues and provide workaround to user to move business forward. And engage analysis to L3/Vendor team for further investigation
• Monitor production activities/processes to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources, and executives
• Perform Disaster Recovery (DR) exercise for multiple applications across all country on every year. Generate one time report as per user request/audit request
• Run problem governance call with business user , Dev and Vendor to prioritize problem tickets and ensure to review before problem ticket get resolved

Requirement:

• Min 4 years of hands-on experience in, Java, J2EE, Struts, Spring, Oracle, Micro Service, UNIX, CTRL+M technology related supported applications.
• Hands-on experience in IT Operations/Production support L2/L3.
• Experience in ITIL process and tools like Splunk, Control-M is a plus.
• Strong analytical & trouble shooting skills required.
• Experience in Disaster Recovery planning and test execution.
• Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.
• Experience working in financial services industry supporting mission critical applications is a big plus

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PersolKelly Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R1989324 (Tandon Kopal) By submitting your curriculum vitae or personal data to us in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us and our affiliates, in accordance with our Privacy Policy. If you wish to withdraw your consent, please drop us an email to let us know

Key Responsibilities:

Sales Support Operations

• No cold calling involved.
• Understand and interpret client business and technical requirements in order to translate product benefit across all types of clients and partners.
• Support the sales team in calling and qualifying leads.
• Respond to enquiries from interested clients via various channels (Email, WhatsApp).
• Prepare quotations, invoices and communicate timelines and requirements.
• Ensure that client follow-ups are in place and completed in a timely manner.
• Maintain customer relationships, accounts and contracts.
• Manage billings.
• Provide relevant support and other ad-hoc duties when necessary.

Requirements:

• Undergraduate/Degree in any related field.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office tools and online collaboration tools.
• Self-motivated, independent and able to work in a dynamic environment.

Working hours:

• 12-20 hours per week
• At least 4-5 hours per shift within Monday to Friday (10:00 - 19:00)

Salary:

• $10 to $15 per hour (progressive with commitment period and performance bonus)

Location:

• 5 minute walk from Jurong East MRT

Join our team to be the one introducing the first Twist & Buckle store to Singapore! We are excited to invite enthusiastic individuals to join our team as a Churros Specialist. This position plays a crucial role in supporting the daily operations and enhancing the customer experience by assisting with churro preparation, maintaining cleanliness, and ensuring efficient service.

Job description

• Churros Preparation: Assist in the preparation and presentation of churros following standard recipes and guidelines to ensure consistent quality.
• Customer Service: Provide excellent service to customers, taking orders, responding to inquiries, and ensuring a delightful customer experience.
• Cleanliness and Maintenance: Maintain a clean and orderly environment in the shop. Perform routine cleaning tasks and ensure all areas comply with health and safety standards.
• POS Operation: Assist in managing transactions using the point of sale (POS) system, ensuring accuracy in order processing and payment handling.
• Inventory Support: Help monitor and restock inventory as needed, ensuring supplies and ingredients are readily available for daily operations.
• Opening and Closing Support: Assist with opening and closing procedures, including setting up the shop for the day and securing it after closing.
• Team Collaboration: Work closely with the Churros Specialist Supervisor and other team members to ensure efficient operation and a positive working environment.

Qualifications:

• Experience in food and beverage service is preferred but not required.
• Strong customer service orientation and communication skills.
• Ability to work efficiently in a fast-paced environment.
• Willingness to learn new skills, including churro-making techniques.
• Ability to stand for extended periods and lift up to 50 pounds.
• Flexibility to work various shifts, including weekends, holidays, and evenings.
• Singaporeans and Singapore PRs only.

Benefits:

- Competitive hourly wage / salary

- Training and development opportunities.

- Flexible scheduling.

- Dynamic and fun working environment.

Come chat with us to learn more! We are a small and dynamic team, and we are excited to hear from like-minded individuals.

Job Types: Full-time, Part-time, Permanent, Temporary, Internship, Fresh graduate, Freelance, Student job

Benefits:

• Flexible schedule
• Food allowance
• Health insurance
• Professional development

Schedule:

• Shift system

Supplemental Pay:

• 13th month salary
• Commission pay
• Yearly bonus

Work Location: In person

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

Job Description

• Repair of non-motorised equipment such as maintenance steps, hydraulic carts, nitrogen carts, etc.
• Perform preventive and corrective maintenance in accordance with approved documents
• Ensure proper and accurate details filled up and signed off on job card and task sheets upon completion of work
• Ensure equipment is in working/serviceable condition before releasing to user
• Able to read and understand engineering schematic drawings and manuals
• Other duties as assigned

Job requirement

• Candidate must possess minimum Professional Certificate/NiTEC in Engineering (Mechanical/Automotive) or equivalent
• At least 1Years of working experience on repair of mechanical and/or hydraulic equipment
• Good Hands-on skills

CONTRACT JOBS!

Operations Support Officer

SINGAPOREANS/ PRs ONLY

(Salary – $1900-2000 monthly)

LOCATIONS

Clementi

CONTRACTUAL PERIOD

Firm Period: January 2025 to 31 December 2025
Optional Period: 1 January to 31 December 2026

JOB DESCRIPTION

• Responsible for Cleanliness: This involves ensuring that classrooms, special rooms, and common areas within the school are kept clean and orderly. This includes tasks like cleaning, tidying up, and possibly coordinating with janitorial staff.
• Security of Classrooms and Common Rooms: You are responsible for the security of these spaces, which includes locking and unlocking doors and windows. This helps prevent unauthorized access and maintain the safety of the school environment.
• Arm and Disarm Security Alarm: Operating and monitoring the school's security alarm system. Arming it during non-operational hours and disarming it when authorized personnel need access.
• Maintain Security and Vigilance: Being vigilant to identify strangers or suspicious individuals on school premises. This is important for the safety of students and staff.
• Direct and Accompany Visitors/Contractors: When visitors or contractors come to the school, you may need to direct them to the appropriate offices or locations within the school. This ensures that they are not wandering around unsupervised.
• Gate and Traffic Warden Duties: During peak hours, you may be responsible for managing the school gate and ensuring the smooth flow of traffic. This is important for the safety of students and to avoid traffic congestion around the school.
• Support for School Events: Assisting teaching staff and other school personnel in logistics and arrangements for school events. This could involve setting up classrooms, arranging equipment, or coordinating with event vendors.
• Other Assigned Duties: Being flexible and willing to take on other responsibilities as assigned by the SLs, Administration Manager (AM) and Operations Manager (OM). This might include ad-hoc tasks or projects that arise.
• In summary, this role plays a crucial part in maintaining the cleanliness, security, and overall safety of the school environment. It involves a combination of janitorial, security, and administrative responsibilities to ensure the smooth operation of the school.

WORKING HOURS

• Mondays to Fridays: 6.00am to 3:00pm or 10.00am to 7.00pm, inclusive of half hour lunch break. Early release of half hour for 1 day whithin the week.
• Service not required on Saturdays, Sundays and gazetted public holidays.

JOB REQUIREMENTS

• Minimum PSLE Certificate.
• Good team player and able to speak simple English.
• Preferably have some working experience in schools and able to handle physical duties such as carrying tables and chairs etc.

Interested applicants, please email detailed to-

SERVICE CONNECTIONS HR CONSULTANCY PTE LTD

[email protected]

OR

[email protected]

For more details, please call at 6333 0052

Mondays to Fridays
9.00am - 5.00pm

111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098
www.serviceconnections.com.sg

License no: 09C4937 / R1102931

Responsibilities:

• End user support
• Assist in Operating Systems Migration and related support.
• Support and troubleshooting which includes diagnosis of hardware and software failures or problems.
• Responsible for correcting all problems associated to supported list of End User Equipment and Software.
• Installation of software/application.
• Provide accurate and timely documentation in IT Service Management Tool.
• Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
• Synchronizing application settings to environment requirement.
• Relocation of computer devices and peripherals.
• Setting up of the end users profiles for applications.
• Proactive update and follow up to end users.
• Guide end user on required applicable tasks
• Other adhoc task as assigned.

Requirement:

• Diploma or equivalent professional education in Information Technology or related
• At least 1 years of related working experience

To apply, please visit www.gmprecruit.com and search for Job Reference:24786

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Job Description

• Industry/ Organization Type: Logistics/ Production
• Position Title: Technical Administrator/ Administrative Support Coordinator
• Working Location: Jurong Island (Company Transportation Provided)
• Working Hours: Monday to Friday, 8 am – 5.45 pm
• Salary Package: Basic Salary + Allowances + OT + Incentive + AWS + Bonus
• Duration: Permanent Role

Key Responsibilities

• System Administration
• Prepares purchase orders by verifying specifications and price
• Enquire quotations from Vendors
• Upkeep and arrange certification for equipment/machinery
• Obtaining recommendations from suppliers for substitute items
• Obtaining approval from the requisitioning department
• Stock controlling

APPLY NOW!!!

• At least GCE “O” level with a minimum 1 year of experience
• PC literate with proficiency in Microsoft Office
• Candidates with knowledge of technical/ spare parts will have an advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67931 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Cargo & Container Leasing
• Position Title: Client Support Representative
• Working Location: Bugis
• Working Hours: 5 days (Monday to Friday 8.30 AM – 5.30 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Coordinate and communicate with the Regional Sales Manager about existing clients and prospects in such a way as to ensure optimal support, both internally and externally.
• Provide information by telephone to clients about business opportunities and lease options.
• Assist with providing rate indications to customers as support in such a way as to ensure the timely and proper provision of proposals.
• Assist in the preparation of lease proposals for potential customers.
• Draft proposals and apply the predetermined price structure, providing an explanation upon request.
• Prepare and send lease contracts for tank containers to existing clients within the scope of agreed framework contracts, and process accepted proposals in the system.
• Maintain proper document filings - hardcopy contracts, lease amendments, related documents, etc.
• Compile the Exposure Reports, Bi-weekly Off-hire Forecast Summary, and monthly activity report.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma in Engineering, Administration, Facility Management or equivalent
• Has a minimum of 1-2 years of relevant working experience
• Prior working experience in the tank container industry would be an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68109 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Summary

Roles at this level provide professional advice and/or support, directly or indirectly to team, based upon a full understanding of a technical, professional, or specialised field.

They plan and ensure progress within established procedures and clearly defined Company policy. They are expected to identify gaps in information and, conduct analyses to solve/resolve problems and issues with short-term consequences. They put forward recommendations on managing more complex situations.

Individuals are responsible for planning and organising their own work and/or that of a team of colleagues, who may be involved in different types of work. There is a need for liaison and the co-ordination of activities across several subsections of the Company. The work involves encountering changing priorities and differing situation.

Principal Accountabilities:

• Maintain the relationship between Building Management, Interior Design company and the Business, raising any building issues to the Interior Designer or Building Management as appropriate.
• Maintain relationship and escalate any feedback or issues with premises suppliers and providers such as Pest Control, Cleaning company and Plants/landscaping.
• Requisition, Procurement and monitoring of Office and Pantry supplies including name card and IT equipment ordering
• Assist with, supervise and monitor the daily scanning of all incoming mails, with saving of scans and notifying internal and external stakeholders according to internal processes. (Including collection of mails from the Postbox and monthly/quarterly mail redirection services)
• To participate in weekly or ad hoc Post office or bank runs when required
• Supervise and oversee the running of the reception area and Front Desk team and partake in Reception duties as and when required.
• Assist the Marketing Manager in preparing office facilities where client events are held onsite
• Assist with Asia Operations initiatives.
• Strive to look for and take ownership of business and process improvements relating to physical documentation and offsite storage
• Assist with Asia Operations initiatives.
• Mentor and train Receptionist/Front Desk and other Business Support Team colleagues with their tasks and personal development
• Such other duties as the management may at times reasonably require. This job description is a guide to the principal, current duties of the job. It does not form part of the contract of employment.

Skills Required:

• Preferably at least 2 years of experience in an administrative or supervisory role.
• Diploma holder in any relevant field.
• Good knowledge and application of Microsoft Office

Attitude Required:

• Meticulous and discreet in handling confidential information
• Able to work well with both internal and external stakeholders.
• Attention to detail is essential.
• Able to adhere to tight deadlines.
• Good self-learning ability, proactive work attitude.
• Good team spirit, excellent communication and problem-solving skills.

* Basic Salary & Allowance

* AWS & Performance Bonus

* Medical, Dental & Insurance Benefits

RESPONSIBILITIES:

• To receive and make inbound & outbound calls from/ to customers.
• To perform job order taking/ entry, related to vehicle breakdown.
• To accurately capture and submit job order via GPS/CAD system.
• To assign jobs and monitor job status.
• To liaise with contractor when there is a need to utilize their services.
• To handle all calls in a professional and courteous manner.
• To attend to customers' complaints and escalate complaints to supervisor, if necessary.
• To perform credit card sale transaction when required.
• To undertake adhoc tasks as and when assigned.

REQUIREMENTS:

• Minimum ‘N’ Level and above.
• Preferably with 1 to 2 years working experience in Customer Service.
• Good computer and communication skills will be advantage.
• Good team player who is service-oriented.
• Able to work on rotating shifts, including weekends and public holidays.
• Entry level with positive attitude are welcome to apply.

We are looking for Operational & Support Technician / Engineer to join our fast growing and dynamic organization.

Job Description:

• Perform in-house and onsite system maintenance tasks related
• Able to do troubleshooting for both hardware & software
• Able to support engineering department activity, daily operation and ad-hoc tasks
• On job training provided
• Willing to be deployed overseas to support maintenance work as required

Requirements:

• Minimum Diploma in Engineering or related technical field with 2 years experience
• Preferably possess Class 3/3A Vehicles license
• Positive attitude and able to work with cross functional teams
• Candidate without prior experience will also be considered
• Able to perform 24/7 standby
• Only Singapore citizens need apply

Interested candidates can click on 'Apply' or send updated resume to [email protected]

We are regret that only shortlisted candidates will be notify

Artemyn is a dynamic and growing company with a solid foundation in the industrial sector. Given its diverse operations—from industrial sites and kaolin mining to port access and Hubs— Artemyn is well-positioned to cater to a wide range of industries globally. With its revenue of 400 million euros in 2021 and a workforce of around 1000 employees, the company has a strong operational base and significant industry presence.

Role Overview

Artemyn Singapore is currently seeking an ASIA IT Application Support to join our young, dynamic ASIA IT Team based in Singapore.

The ASIA IT Application Support aims to ensure the smooth operation and maintenance of all applications across the Asia region. This role involves providing technical support and troubleshooting for regional applications, participating in global projects with a focus on SAP implementation and future leadership in Asia, and developing and validating application designs tailored to regional needs.

The ideal candidate will excel in coordinating with global teams, addressing local requirements, and delivering robust solutions that align with both regional and global standards.

We seek quality candidates that have, but are not limited to, the following attributes:

Responsibilities:

• Support All Applications: Provide technical support and troubleshoot issues.
• Global Projects & SAP Leadership: Participate in global projects and lead SAP initiatives for Asia.
• Develop & Validate Designs: Create and assess application designs.
• Gather Feedback: Understand users' business requirements.
• Define Processes: Establish and review IT application processes.
• Collaborate with IT Teams/Vendors: Work with regional and global teams and vendors.
• Author SQL Procedures: Design complex stored procedures and SQL jobs.
• Assist in Project Planning: Contribute to planning and scheduling.
• L1-L2 Support/Training: Offer support and training for end-users.
• Vendor Management: Coordinate with vendors and manage contracts.

Skills & Person Specifications:

Education:

• Diploma/qualification in IT or Computer Science

Typical Profile:

• 5+ years of experience in ERP and BI
• Fluent in written and spoken English
• Team player with experience working with multi-cultural teams and regional exposure
• Pro-active and independent
• Experience working in the manufacturing domain (plus)
• Willingness to learn new applications (plus)

Skills:

• Good knowledge of business processes and ERP architecture
• Knowledge and exposure to different modes of integrations (ETL, ELT, ESB)
• Very good knowledge of Microsoft SQL and SSIS
• Understanding of financial reporting and/or financial concepts
• Understanding of cash-to-order and procure-to-pay processes
• Excellent communication skills, both written and verbal
• Excellent analytical and problem-solving skills
• Ability to prioritize workload and work well under pressure
• Ability to present complex ideas to technical and non-technical audiences

Experiences:

• Exposure to end-user environments with different application technologies (ERP, CRM, BI)
• Regional travel required

Thank you for your interest in this opportunity. Please note that only candidates who are shortlisted will be contacted.

Job Description

• Industry/ Organization Type: Logistics
• Position Title: IT Support Engineer
• Working Location: Tuas (Transport provided from Boon Lay MRT)
• Working Hours: 5.25 days (Mon-Fri, 8.30 am-5.00 pm; Alternative Sat, 8.30 am-1 pm)
• Salary Package: Basic salary up to $3,000 + AWS + Mobile Allowance + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform regular maintenance and upkeep of HQ IT equipment and software.
• Handle hardware maintenance needs, coordinate with vendors for repairs/upgrades, dispose of obsolete hardware, and manage hardware consumables.
• Provide "Helpdesk" support to users and escalate issues to vendors/consultants if necessary.
• Support team members with IT service operations within the Group.
• Coordinate all IT-related purchases within the company, working with end-users and department heads.
• Maintain and update IT hardware and software inventory.
• Perform IT-related duties and projects as assigned by the Group IT GM.

APPLY NOW!!!

• At least 1-2 years of relevant work experience.
• Energetic and willing to work offsite for outdoor projects.
• Good skills in liaising and following up with vendors and users both onsite and offsite.
• Basic understanding of IT hardware and software applications like PCs, Printers, MFP, and corporate software such as Emails, ERP, etc.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68503 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Support Analyst

. Responding to customer queries

. Investigate issues and do Root Cause Analysis

. Regular maintenance activities

. Change requests

. Vendor Management for 3rd party applications

- good banking application support experience with Linux, Windows, AIX, MQ, MSSQL, Maria DB, Jboss ,CD ,Tivoli. ISCD hardening, NVA

Job Description

We are seeking a skilled and experienced Application Support Specialist to join our dynamic team. This role requires a minimum of 2 years of experience in an Application Support environment. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to thrive in a fast-paced, 24x7 support environment.

Key Responsibilities:

· Provide application support and maintenance for our core systems.

· Troubleshoot and resolve technical issues in a timely manner.

· Perform impact analysis in a structured and efficient manner.

· Collaborate with development teams to implement solutions.

· Ensure high service quality and meet the demands of a 24x7 support environment.

· Be available for on-call duties and weekend production implementations as per the duty roster.

Skills and Experience Required:
Technical Competency:

Linux/Unix and Python Shell Scripting

SQL (preferably MariaDB/MySQL)

Java Programming (Primary Skill)

Desirable Experience:

Application Servers: JBoss

Middleware: IBM MQ, Apache ServiceMix, Active MQ

OpenShift
Business Intelligence tools: QlikSense/Tableau

TLM/CMS platforms with tools like Smartstudio, TLM Control, Smart Schema, Process Designer, and Web Connect

DevOps tools:Git, Bitbucket, Jenkins, Maven, CA Release Automation

Microservices: Experience with OpenShift or AWS, Elasticsearch, and cloud-based service monitoring (Kubernetes, PaaS)

Knowledge of JSON, JSP, Servlet, and Java Restful API

Additional Skills:

· Strong analytical and problem-solving abilities.

· Excellent verbal and written communication skills.

· Ability to work independently and manage pressure.

· Basic understanding of Swift messaging.

· Experience in application implementation projects in financial institutions is advantageous.

Working Hours:

Standard office hours: 9:00 AM - 6:00 PM (may be staggered between 8:00 AM - 5:00 PM or 10:00 AM - 7:00 PM).

On-call duty as per the roster.

Availability on weekends for production implementations is required.

Job Description

We are seeking a skilled and experienced Application Support Specialist to join our dynamic team. This role requires a minimum of 3 years of experience in an Application Support environment. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to thrive in a fast-paced, 24x7 support environment.

Key Responsibilities:

· Provide application support and maintenance for our core systems.

· Troubleshoot and resolve technical issues in a timely manner.

· Perform impact analysis in a structured and efficient manner.

· Collaborate with development teams to implement solutions.

· Ensure high service quality and meet the demands of a 24x7 support environment.

· Be available for on-call duties and weekend production implementations as per the duty roster.

Skills and Experience Required:
Technical Competency:

Linux/Unix and Python Shell Scripting

SQL (preferably MariaDB/MySQL)

Java Programming (Primary Skill)

Desirable Experience:

Application Servers: JBoss

Middleware: IBM MQ, Apache ServiceMix, Active MQ

OpenShift
Business Intelligence tools: QlikSense/Tableau

TLM/CMS platforms with tools like Smartstudio, TLM Control, Smart Schema, Process Designer, and Web Connect

DevOps tools:

Git, Bitbucket, Jenkins, Maven, CA Release Automation

Microservices: Experience with OpenShift or AWS, Elasticsearch, and cloud-based service monitoring (Kubernetes, PaaS)

Knowledge of JSON, JSP, Servlet, and Java Restful API

Additional Skills:

· Strong analytical and problem-solving abilities.

· Excellent verbal and written communication skills.

· Ability to work independently and manage pressure.

· Basic understanding of Swift messaging.

· Experience in application implementation projects in financial institutions is advantageous.

Working Hours:

Standard office hours: 9:00 AM - 6:00 PM (may be staggered between 8:00 AM - 5:00 PM or 10:00 AM - 7:00 PM).

On-call duty as per the roster.

Availability on weekends for production implementations is required.

L2 support means – Level 2 support for the production system where the resource is expected to work on the production issues/tickets raised by users/customers, stakeholders, internal alerts. On Daily basis, he would be involved in, but limited to:

1. Pick up the tickets from the ticketing system which are assigned to him/support team (average is about 5-10 tickets assigned on daily basis)

2. Based on the issue description stated in the ticket, investigate for the root cause of the issue in the system by checking the application logs, database records, etc,

3. Once root cause is identified, fix the issue – either through data patches / code fix;

4. As part of the support, write SQLs for investigation, data patches

5. Assist the team to do reviews (e.g. review of SQLs written by other team members) and perform the SQL executions in database.

6. Monitor the application/system logs daily for some of key modules e.g. interface/batch jobs and alert if any issues found.

7. As part of the investigation, go thru the codes and fix the codes if there are issues surfaced.

8. Work closely with project team - Infra team, BA and other developers

9. Liaise with testing team and customer to carry out the SIT/UAT done for the fixes and support the release activities

10. Take on the task assigned by the team lead related to the support activities.

Role

Software Engineer (Java)

Job Purpose

Analyze, design, develop and maintain of IT applications, including documentation and post-implementation customer support.

Job Responsibilities & Duties

• Analyze, design, program, test, document and maintain IT systems or applications

• Provide maintenance support to customers (internal and/or external) by investigating and rectifying reported systems shortcomings.

• Analyze requests for enhancements/changes and write amendment/program specifications.

• Update system documentation.

• Perform and manage stages of the SDLC and participate in the systems review with Project Lead/Manager.

• Understand the interdependencies of the services (application, system and database) and able to pin-point problem areas accurately to improve overall efficiency.

• Design and document system design, architecture and propose appropriate technologies and tools required to implement systems; and ensure users sign-off on design specifications.

• Use development tools to develop applications for better productivity.

• Develop test cases, conduct SIT, load test and tune the performance of systems to meet SLA.

• Deploy systems to production and provide post-implementation support.

• Provide technical guidance to junior colleagues in their work.

• Keep abreast of technological advancement, emerging standards and new software or hardware solutions that may affect decisions about system builds or enhancements.

• Any other duties as and when assigned.

Experience required:

• Possess good experience developing Java EE web application and Java UI frameworks

• Certifications in Java, Java EE etc preferred

• Some project leading experience in IT will be an added advantage

• 3-5 years of experience in systems analysis, design, programming with knowledge of one or more of the following technologies:

o Java, Java EE

o Struts, JSF, Spring, EJB, Hibernate, IBatis

o Weblogic Application Server, Elixir, Oracle DB, LDAP, MQ Series

o JBoss Application Server, Apache Tomcat, ESB

o Oracle Database, SQL, PL/SQL

CONTRACT JOBS!

Operations Support Officer-Kitchen

SINGAPOREANS/ PRs ONLY

(Salary – $1900-2000 monthly)

LOCATIONS

Sengkang East

CONTRACTUAL PERIOD

Firm Period: 2 January 2025 to 31 December 2025
Optional Period: 1 January 2026 to 31 Dec 2026.

JOB DESCRIPTION

The Services required are set out as follows:

• Assist in the cleaning of classrooms, special rooms, office and common rooms
• Help to provide operations, logistics and other admin support for school’s activities and events, when required
• Handle daily housekeeping of the kitchen (clean, maintain and ensure a safe and hygienic kitchen environment)
• Prepare ingredients/equipment for daily Food and Nutrition lessons and assist the teachers during lessons
• Stock check of groceries & sundries in the kitchen, collate invoices/ receipts for food order on a weekly basis
• Assist in any other duties assigned

WORKING HOURS

• Mondays to Thursday : 07:00am to 4.30pm inclusive of 1 hour lunch break
• Friday: 07:00am to 4.00pm inclusive of 1 hour lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

JOB REQUIREMENTS

• Good team player and able to speak fluent English
• Experience in cleaning and food preparation
• Completed Basic Food Hygiene Course.

Interested applicants, please email detailed to-

SERVICE CONNECTIONS HR CONSULTANCY PTE LTD

[email protected]

OR

[email protected]

For more details, please call at 6333 0052

Mondays to Fridays
9.00am - 5.00pm

111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098
www.serviceconnections.com.sg

License no: 09C4937 / R1102931

Responsibilities

• Responsible for all level 1 onsite and remote technical support and onsite corrective and preventive services on all company products, including gaming machines & systems.
• Responsible for installation, configuration, troubleshooting, replacement and repairing (if any) on the company products in a field environment.
• Maintain a positive image and high customer satisfaction with company’s customers.
• Follow documentation, policies and procedures and perform tasks with minimal supervision and completed the essential paperwork timely.
• Guide/assist the local or oversea customer to investigate or troubleshoot the issue
• Ensure that issues are handled within the agreed service level agreement (SLA) timeframe.
• Explain to customers on basic functionality of company products

Specifications

• 1 - 2 years of working experience in field technical support (Fresh graduates with relevant qualifications are welcome)
• Possess a Diploma or NITEC / Higher NITEC in Computer / Electronic Engineering, Electrical & Electronic Engineering or a related field.
• IT knowledge and technical troubleshooting skill is desirable.
• Work well in a team setting.
• Able to travel overseas for short-term assignments and installations (overseas allowance provided).
• Weekend standby (until 11pm) on rotational basis and to be on-site when as needed/requested by customers (standby allowance provided).
• Have own transport

• Answer customers' questions about products, prices, availability, product uses, and credit terms.
• Recommend products to customers, based on customers' needs and interests
• Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
• Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
• Prepare sales contracts and order forms
• Provide customers with product samples and catalogs.
• Monitor market conditions, product innovations, and competitors' products, prices, and sales.
• Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
• Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
• Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.

Requirements:

• At least 1 year experience in trading industry or relevant roles.
• Min Diploma in any field
• Able to start work from 1 Sep would be advanatge

Working Hour: Monday to Friday 9am to 6pm (1 hour lunch break)

Working Location: Suntec

Salary: S$3000 - S$4000

ONLY Singaporean and SPR considerable.

Interested, please send your cv inclucde contact no and email to: [email protected]

CopperCo Talent Services Pte Ltd | EA Licence: 20C0333 | EA Personnel Reg. No: R1328116

Mission/purpose of the Job:

• Generate truck sales for both of UD & Volvo trucks and increase market share within Singapore market
• Build and strengthen customer relationships with existing and new / conquest customers
• Contribute to increase commercial turnover & profit and market share
• To drive the sales team towards No. 1 in customer satisfaction level for both brand and position our brands as premium product with high service quality
• Drive and align entire sales & support team towards our company objective of becomes market leader for both brand within next 3 years
• Provide timely product support to the sales team and key contact personnel to factory related to product support

Key responsibilities/Accountabilities:

• Responsible for complete TSP process
• Accountable for monthly / annually department spent within budget
• Establish close collaboration with marketing in developing and grow market share
• Synergize with aftersales and service workshop team to increase service penetration rate
• Accountable and monitor sales and warranty commitments / provisions
• Ensure all sales executives adopt Salesforce way of working
• Encourage sales team to adopt commercial crew of working
• Responsible to monitor all sales team to make use Salesforce diligently
• Execute daily sales activities including generating new leads and sales
• Plan & execute tactical sales plan
• Generate new contacts & businesses
• Explore new ideas & business opportunities
• Manage and maintain existing key accounts
• Provide product and engineering solutions
• Responsible for department account receivable & other department matters
• Analyze the market (potential and existing customers, competition activities)
• Participate actively with UD Trucks Singapore management team
• Manage salespersons’ activities (annual sales program, planning of promotional campaigns, review of reports, purchase orders, conversion rate, hit rate)
• Verify and approve customer orders (technical and financial validation)
• Organise team work for continuous development (quality, deadlines, prices, costs, health & safety), set targets, train, inform, communicate performance results, resolve difficulties through weekly meetings)
• Optimise department organisation (sectors, market surveys)
• Manage the team: recruitment, competence development, coaching, annual performance assessment meetings, proposals for promotion
• Prepare and agree with senior management annual activity budget
• Analyze monthly results and key performance indicators (volumes, market share) and prepare relevant action plans
• Analyze team performance, both individual and joint, utilizing key performance indicators, (market knowledge, successes, failures…)
• Communicate results and action plans to team and senior management on a regular basis.

Essential educational and/or training qualifications and certificates:

• Diploma/Degree in Automotive Engineering/Mechanical Engineering or Diploma/Degree in Sales and Marketing
• Formal training in leadership, communication and people skills

Preferred experience and knowledge:

• Knowledge of market, industry trends & competitors
• Strong Engineering background
• 3 to 5 years working experience in Automotive sales and service Industry

Necessary Technical / Functional / Language skills:

• Good communication skills, strong customer service-oriented attitude with flair for sales
• Result oriented and team player
• Motivated, positive and independent
• Class 3 driving license

A Sales Manager is a professional who is responsible for the success of their company’s sales department. They set goals for their team and produce monthly forecasting reports to see how well they’re doing in achieving those targets and budgets based on what’s happening with revenue streams so that everything runs