Total 68,626 Manager scientific operations manager job vacancies in Singapore

Employer: Grace Orchard School

Job Summary

Oversee and manage the areas of estate management, school safety and security, vendor relationships, logistics and operations.

Responsibilities

• Oversee and manage the physical infrastructure maintenance and improvement works of the school premises, including preparing the estate management plan and the financial budget required to support the plan
• Oversee and ensure proper implementation of security and safety procedures and measures, in accordance with prevailing guidelines including but not limited to health advisories, fire and emergency regulations/framework. Review and update school on-site security protocol regularly
• Supervise a team of estate and operations staff and outsourced workers e.g., cleaners and security guards, to ensure proper maintenance, cleanliness and safety of the school premises
• Manage and maintain positive relationships with vendors/service providers e.g., school bus operator and canteen vendor, to ensure timely provision and smooth operation of services required to support the function of the school. Manage service provider contract renewal and oversee tender process.
• Liaise with Ministry of Education and other Government agencies regarding infrastructure matters.
• Provide logistics support for school programmes and activities, as required.
• Support the management of student discipline cases, under the direction of the school leader, as need be.

Requirement

• Experience in estate management, safety and emergency management and planning, logistics and operations
• Good organising abilities, interpersonal and communications skills
• Fire Safety Manager certification would be an advantage

Company’s Profile:

They are a leading events management agency with a track record of successful end-to-end execution of large-scale regional events in Singapore and are now looking for a Project Manager to join their dynamic and fun-loving team!

Office location: Tai Seng

Working hours: Monday – Friday, 8.30am – 6pm

Job Responsibilities:

• Project Oversight: Direct and manage the construction of extensive temporary structures, ensuring all project phases are executed according to the plan, timeline, and budget.
• Vendor Coordination: Supervise and collaborate with third-party contractors and vendors. Monitor their performance to ensure adherence to project specifications and quality standards.
• Stakeholder Liaison: Serve as the main contact for stakeholders, providing regular updates on project progress, addressing concerns, and ensuring client satisfaction.
• Site Management: Oversee all site operations, including safety, groundworks, and construction activities. Ensure compliance with safety regulations and industry best practices.
• Quality Assurance: Implement and uphold quality control procedures to guarantee that all construction work meets required standards and specifications.
• Documentation and Reporting: Maintain comprehensive project documentation, including progress reports, safety records, and compliance checks. Prepare and present detailed updates to senior management and stakeholders.
• Issue Resolution: Identify and address any project-related issues or challenges promptly to minimize impact on the project timeline and deliverables.
• Compliance: Ensure all construction activities adhere to local regulations, safety standards, and company policies.
• Project Sign-Off: Oversee the final User Acceptance Testing (UAT) phase to ensure that all project deliverables meet agreed specifications and requirements. Provide formal sign-off upon successful completion of UAT.

Requirements:

• At least 3 - 5 years’ events project management experience, with a proven track record in supervising large-scale projects and managing third-party contractors
• Education qualification in Construction Management / Civil Engineering / Architecture or equivalent
• Good communication skills to work with internal and external stakeholders

Interested candidates may whatsapp your resume to 8494 1966. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Job Objectives

The Operations Manager is responsible for overseeing the day-to-day operations of the Club, ensuring efficiency, productivity, and profitability. This role involves managing staff, optimizing processes, and implementing strategies to improve operational performance. The Operations Manager works closely with Director of Food and Beverage to align operational activities with the Club’s goals and objectives. Deputized the duty of the Director of Food and Beverage in his absence.

Job Descriptions

Operational Management:

• Oversee and manage the daily operations of the Club, ensuring smooth and efficient functioning.
• Develop and implement operational policies and procedures to improve productivity and efficiency.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
• Report to Senior Management on the weekly progress with regards to the Sales KPIs.
• Coordinate and supervise the work of various departments to ensure seamless operations.
• Take charge of all curated events for members by the Director of Food and Beverage to ensure the participation and execution are given to drive the success of the events.

Staff Management:

• Recruit, train, and manage a team of employees, fostering a positive and productive work environment.
• Conduct regular performance reviews, provide feedback, and implement development plans for staff.
• Ensure that staff adhere to company policies and procedures, and maintain high standards of quality and service.
• Address and resolve any issues or conflicts that arise within the team.

Process Optimization:

• Identify and implement process improvements to streamline operations and reduce costs.
• Utilize data and analytics to monitor performance and make informed decisions.
• Implement and manage systems and tools to enhance operational efficiency.
• Continuously evaluate and update operational processes to keep pace with industry trends and best practices.

Financial Management:

• Develop and manage the operational budget ensuring cost control and maximizing profitability.
• Monitor expenses and implement cost-saving measures where possible.
• Prepare financial reports and forecasts for senior management.
• Oversee procurement and inventory management to ensure optimal stock levels and cost efficiency.

Customer Service:

• Ensure that customer service standards are consistently met or exceeded.
• Address customer complaints and feedback in a timely and effective manner.
• Implement customer service initiatives to enhance the customer experience.
• Monitor customer satisfaction levels and make improvements as necessary.

Compliance and Safety:

• Ensure compliance with all relevant regulations, laws, and industry standards.
• Implement and enforce health and safety policies and procedures to create a safe working environment.
• Conduct regular audits and inspections to identify and mitigate potential risks.
• Ensure that all staff are trained in and adhere to safety protocols.

Strategic Planning:

• Work with senior management to develop and execute operational strategies that align with the company’s goals.
• Participate in long-term planning and contribute to the overall strategic direction of the organization.
• Identify new business opportunities and potential areas for growth.
• Lead or participate in cross-functional projects and initiatives.

Qualifications & Experience:

• Degree or Diploma in Hospitality Management or equivalent
• At least 5 years' relevant experience in a similar capacity
• Proven experience handling multiple outlets in a similar capacity in a large scale F&B Operation.
• A good leader with excellent communication skills
• Ability to uphold good service standards at all times
• Strong leadership and management skills.
• Excellent organizational and multitasking abilities.
• Analytical mindset with strong problem-solving skills.
• Proficiency in using operational management software and tools.
• Excellent communication and interpersonal skills.
• Financial acumen and budgeting experience.

Personal Attributes

• Results-driven and proactive.
• Detail-oriented and committed to excellence.
• Adaptable and able to thrive in a fast-paced environment.
• Strong decision-making capabilities.
• May require working extended hours, including evenings and weekends, depending on operational needs.
• By excelling in this role, the Operations Manager will ensure that the organization runs efficiently, meets its goals, and delivers high-quality service to its members and guests
• 5-day work week (Inclusive of weekend/public holidays)

• Tertiary education in Business Administration, retail operation management or related disciplines.
• At least 5 years of experience in managing retail sales and operations of global retail brands.
• Strong business acumen with aggressive sales and consumer approach to managing business and improving processes.
• Strong analytic skills, resourceful, meticulous
• Excellent people management, communication and interpersonal skills
• Possess leadership qualities
• Resourceful with a positive attitude
• Confident with a high level of self-drive, integrity and professionalism
• Strong level of judgementProficient in MS OfficeSound knowledge in the retail industry, government regulations on consumers protection act etc
• Strategizing and planning skills
• Feedback skills

Tasks and duties

• Preparing budgets and schedules.
• Overseeing daily operations on site.
• Coordinating with architects, engineers and trade workers.
• Monitoring work progress and ensuring a project is on schedule.
• Reviewing contracts and negotiating with subcontractors and vendors.
• Monitoring the safety of the job site.
• Reporting work progress and updates to project stakeholders.
• Ensuring compliance with building and construction codes.

Duties include responsible for facilitating and supervising day to day operations at a store and work along side

with store managers, dispathcers and drivers effectively to make sure entire operation run smoothly and drivers

able to achive delivery on time (DOT)

1. Learn and familiarize dedicated transport management system

2. Assign and optimize best routes for driver to ensure utmost optimal path are allocating for each drivers

3. Allocating task for dispatchers and make sure they execute task accodingly

4. When in need, you will need to fill in despatcher role including

4.1 Scanning QR code

4.2 Collecting totes and cooler box from basement to dispatch area

4.3 Loading goods from dispatch area to loading bay at basement for drivers to collect

5. Monitoring and ensure each driver load all the goods to van before leaving for delivery

6. Ensure all failed delivery from driver return to the person in charge at the store

7. Communiate and sync with other store managers and person in charge on dedicated communication platform to ensure operation run smoothly

8. Maintain dispatcher job results by coaching, planning, monitoring and appraising job results

JD

Looking for Senior SAP Project Coordinator/Project Manager to manage Cutover activities for S/4 HANA Migration from ECC to S/4 HANA for Global Technology Company. Key requirements:

SAP implementation experiences over 10 years.

Strong project management skills, communication and presentation skill is a MUST.

Experience in leading Cutover activities from ECC to S/4 HANA for global company operating worldwide. Minimum 5 (five) large project cutover experience.

Experience in end-to-end S/4 HANA end-to-end project lifecycle implementation for global company operating worldwide. Minimum 5 (five) past S/4 HANA project implementation experience

Experience in handling Simplification items, pre-requisites items for S/4 HANA etc.

Good knowledge of code remediation process and project life cycle of upgrade projects.

Strong SAP Functional knowledge in FICO/FICA and SD.

Experience in managing S4 HANA Migration with NZDT (Near Zero Downtime Technology) is a Plus.

Manage administrative processes. Administrative managers develop and manage administrative processes to ensure efficient workflows

Administrative Managers must have excellent project management skills in order to plan and supervise large initiatives within the company. Project management ..

Interviewing, hiring and training new administrative staff members; Keeping and appropriately filing administrative financial records;

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:
-Minimum Diploma in Business, Marketing, or a related field.
-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable.
-Fresh graduates with a strong sales acumen are welcome to apply.
-At least 1 year of relevant experience in sales, hospitality, marketing, or education.
-Proficient in Microsoft Office (Excel, Word, PowerPoint).
-Excellent communication and interpersonal skills.
-Meticulous, organized, and able to multitask.
-Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off
-Tuesday - Friday : 1.30pm - 7.30pm
-Saturday and Sunday: 9.00am - 7.30pm

Job Highlights

• Excellent Exposure to new technologies & cutting-edge businesses
• Opportunity for Management Development Programme
• World-class certification and training

Job Description:

1. Prospecting new customers and attend to inbound enquiries from new customers.
2. Maintain an up-to-date Account Plan for each account.
3. Discover and scope value-creation (or sales) opportunities within the account
4. Expand scope of services to new departments or organizations in your assigned accounts.
5. Ensure CRM is up to date with Account information
6. Provide timely progress report to your direct superior through account plan reviews
7. Meet pipeline targets (size, speed and efficiency)
8. Be proficient in TAS or ABS sales process (training will be provided)
9. Manage & maximize digital engagement with major accounts with assistance from Marketing team.
10. Ensure and achieve high customer satisfaction levels from your Major Accounts

A successful Account Manager should:

1. Possess Mechanical CAD industry knowledge and sound IT background (preferable)
2. Be proficient in using Microsoft Office suite of tools
3. Have high proficiency in language – particularly English

Our company is acting on behalf of our client who has good hardware business. They need experienced sales manager with the following job responsibilities and requirements-

Job responsibilities

1. Ensure and Provide consistent professional sales and product service

2. Responsible for the co sales products

3. Ushering customers and explain about company products

Responsible for presenting the different co products to customers.

Makes recommendations and serves customers.

Job highlights

4 off days monthly, rest days depend on schedule

Competitive salary 3k and above

Positive and nurturing working environment

Work location: teck whye area

Duration: permanent

Requirements

Qualifications - diploma or high school diploma

Work experience- at least two year sales working experience in related fields

Job type- full time

Required languages: English and able to communicate with mandarin speaking customers

Job specialisation- services,designing

If you have an interest in applying for this role, please WhatsApp me at 98198786 to apply. Only shortlisted candidates will be notified. Priority will be given to Singaporeans

Young hon Lim/ manager

Render private limited

EA licence no 15c7827

EA reg no R1550906

About Us

DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group had total annual sales in 2020 exceeding US$28 billion. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains. The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing.

DFI Retail Group is a member of the Jardine Matheson Group.

The Role

• Oversee sales and profitability of department to meet budget and stretch targets set by sharing goals with team members
• Empowered to manage inventory levels and stock holding days by observing good ordering practice for availability of products to optimize sales
• Plan and manage sales especially for promotional items
• Proper planning on weekly roster and SPLH in accordance to weekly requirements based on the promotional/seasonal calendar to optimize team member deployment and control salary costs
• Train and develop team members by providing On-The-Job training and involving them in special assignments and training programs
• Consistent maintain high standards in shelf ticketing, display, housekeeping, hygiene, stock rotation, replenishment and service to provide customers with a conducive shopping environment
• Any other adhoc duties as per assigned

About You

• Comfortable to work on a 6 days’ week schedule with rotating shifts (including weekends and public holidays)
• Willing to stand for long hours and enjoy interacting with customers
• Able to carry 10-15 kg products
• Relevant experience in Retail/F&B industry will be an added advantage

Benefits

• Yearly Bonus
• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Working Locations : Islandwide

Follow us on Telegram: DFI Retail Group SG Careers!

We are searching for our next warehouse manager to in charge of receiving, warehousing and distribution operations. You will manage people, processes and systems in order to ensure goods are received and dispatched appropriately, and that productivity targets are met.

• Plan work rotas, assign tasks appropriately and appraise results
• Manage stock control and reconcile with data storage system
• Familiar with in-house software to monitor driver's delivery progress
• Liaise with clients, suppliers and transport companies
• Strong knowledge of warehousing Key Performance Indicators (KPIs)
• Audit and report inventory while making recommendations on which items to order and restock
• Monitor workplace performance and lead training initiatives to improve employees
• oversee the planned maintenance of vehicles or forklift within the warehouse
• have a clear understanding of the company's policies and vision and how the warehouse contributes to these
• visit customers to monitor the quality of service they are receiving

Duties include responsible for facilitating and supervising day to day operations at a store and work along side with store managers, dispathcers and drivers effectively to make sure entire operation run smoothly and drivers able to achive delivery on time (DOT)

1. Learn and familiarize dedicated transport management system

2. Assign and optimize best routes for driver to ensure utmost optimal path are allocating for each drivers

3. Allocating task for dispatchers and make sure they execute task accodingly

4. When in need, you will need to fill in despatcher role including

4.1 Scanning QR code

4.2 Collecting totes and cooler box from basement to dispatch area

4.3 Loading goods from dispatch area to loading bay at basement for drivers to collect

5. Monitoring and ensure each driver load all the goods to van before leaving for delivery

6. Ensure all failed delivery from driver return to the person in charge at the store

7. Communiate and sync with other store managers and person in charge on dedicated communication platform to ensure operation run smoothly

8. Maintain dispatcher job results by coaching, planning, monitoring and appraising job results

1.The employer company is a chemical factory
2.Employer size :50+

Job content: 3-4 accounting team, arrange work, can do a full set of accounting

Workers' requirements: To have full accounting experience in Singapore want to develop team management, understand Singapore accounting, tax, full set
Welfare benefits: Transportation subsidy, the company provides factory car, 7.30AM near Boon Lay subway station, good performance will have a starting salary, 12 days of annual leave from sick leave with the Ministry of Labor

Job Description:

Title: Operations Manager

Location: KIM TIAN HOTEL PTE LTD

Reports To: General Manager or Director of Operations

Job Summary:The Operations Manager is responsible for overseeing the daily operations of the hotel to ensure a seamless guest experience, efficient workflow, and the achievement of financial goals. This role involves managing staff, optimizing processes, and ensuring that all departments adhere to hotel standards and policies.

Key Responsibilities:

1. Operational Oversight:Supervise daily operations across all departments including front desk, housekeeping, food and beverage, and maintenance.
   Ensure high standards of service and guest satisfaction are consistently met.
   Monitor and address operational issues as they arise, implementing solutions promptly.
   
2. Staff Management:Recruit, train, and manage hotel staff, including setting performance expectations and conducting performance reviews.
   Foster a positive work environment, ensuring team cohesion and motivation.
   
3. Guest Relations:Handle guest inquiries, complaints, and feedback with professionalism and efficiency.
   Implement strategies to enhance the overall guest experience and address any issues affecting guest satisfaction.
   
4. Financial Management:Assist in budgeting and financial planning, including revenue management and cost control.
   Monitor departmental expenses and implement cost-saving measures without compromising service quality.
   
5. Compliance and Safety:Ensure compliance with all health, safety, and regulatory standards.
   Oversee maintenance and cleanliness of the hotel facilities, ensuring a safe environment for guests and staff.
   
6. Marketing and Sales:Collaborate with the sales and marketing team to drive bookings and maximize revenue.
   Implement promotional activities and special events to enhance the hotel's market presence.
   
7. Reporting and Analysis:Prepare and present reports on operational performance, guest satisfaction, and financial metrics.
   Analyze performance data to identify areas for improvement and implement corrective actions.
   
8. Innovation and Improvement:Stay updated with industry trends and best practices to continually improve hotel operations.
   Propose and implement innovative solutions to enhance operational efficiency and guest experience.
   

Requirements:

1. Education:Bachelor’s degree in Hospitality Management, Business Administration, or a related field. (A Master’s degree or relevant certifications are a plus.)
   
2. Experience:Proven experience in hotel management or a similar role with a track record of successful operations management.
   Prior experience in a supervisory or managerial position is required.
   
3. Skills:Strong leadership and team management skills.
   Excellent communication and interpersonal abilities.
   Proficiency in hotel management software and Microsoft Office Suite.
   Strong problem-solving skills and the ability to make decisions under pressure.
   
4. Personal Attributes:High level of professionalism and integrity.
   Customer-focused with a commitment to delivering exceptional guest service.
   Ability to work flexible hours, including weekends and holidays as needed.
   
5. Certifications (optional but preferred):Certifications in hospitality management or relevant areas (e.g., Certified Hotel Administrator).
   
6. Physical Requirements:Ability to stand for extended periods, lift moderate weights, and perform physical tasks as needed.
   

Embark on an exhilarating journey with our cutting-edge e-commerce company, empowering women globally.

Join the forefront of our mission for confidence, wellness, and beauty in feminine care, beauty supplements, and oral care products!

About Us:

We're not just a brand; we're a movement! Our mission revolves around fostering female empowerment, breaking taboos, and building a closely-knit community of strong, confident women.

Key Responsibilities:

• Lead captivating social media campaigns for a diverse audience.
• Leading and training teams of Marketing Associates
• Craft compelling copy and visuals aligned with our visionary brands.
• Cultivate a thriving online community, forging meaningful connections.
• Forge partnerships with influencers committed to female empowerment.
• Stay ahead of social media trends, ensuring our brand remains resonant.
• Navigate social media platforms strategically, overseeing content creation, community management, and influencer collaborations.
• Execute end-to-end CRM campaigns, maximizing customer retention across diverse channels.
• Collaborate with media and influencers to curate impactful content, enhancing brand awareness.
• Coordinate with the graphic design team for compelling marketing collateral.
• Implement digital marketing strategies across platforms like Facebook, Google Ads, Inbound Marketing, and SEO.
• Deliver timely performance reports, providing valuable insights for future initiatives.
• Developing marketing strategies for advertising new products
• Organizing promotional events and coordinating day-of deliveries and staffing
• Leading and training teams of Marketing Associates
• Reviewing current marketing campaigns for weaknesses and developing solutions within budget constraints
• Analysing website click-to-purchase conversion rates and the effectiveness of promotions to determine what drives sales
• Identifying potential new markets and creating a plan to enter those markets
• Partnering with product development and buying teams to estimate product demand
• Brainstorming fresh advertising ideas with senior management

Requirements:

• A' Levels or equivalent; Diploma or degree in business, marketing, or multimedia-related disciplines is advantageous.
• 2-3 years of proven experience in marketing or multimedia-related roles
• Proficiency in various social media/digital marketing channels such as TikTok, Instagram.
• Creative with persuasive copywriting skills.
• Proactive, task-driven, with a positive attitude.
• Independent and hands-on approach.
• Excellent written and verbal communication skills.
• Proactive with analytical and problem-solving skills.
• Results-oriented.
• Team player with a vibrant, positive attitude.
• Good time management skills.

Our growing company is seeking to hire a sales manager who will be responsible for supervising and organizing our sales team. You will be in charge of managing organizational sales by developing business plans, meeting planned goals, and coordinating with our marketing department on lead generation. You will also be tasked with overseeing the activities and performance of your sales team by tracking sales goals, setting individual sales targets, and facilitate the ongoing training of your salespeople.

A Bachelor's degree in business or a related field is required. In order to succeed in this role, you will need excellent communication skills and the ability to lead a sales team. Previous experience in a sales-related role is a plus.

Sales Manager Responsibilities:

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Sales Manager Requirements:

• Basic education in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Responsibilities

• Communicate with Revenue Manager to manage/control room inventories in order to maximize room revenue.
• Attend to incoming reservations enquires and attempt to close the sales.
• Check and input reservations from other online websites or TA.
• Generate Group Report (for 5 rooms and above).
• Monitor same day selling procedure to maximize room revenue and control room occupancy.
• Check daily arrivals to ensure all necessary billing instructions are applied to reservations.
• Investigate no-show reservations and process charges as required.
• Attend phone calls and general enquires via email.
• Attend daily Front Office briefing and weekly Sales meetings
• Resolve guest complaints.
• Manage group bookings from Sales and follow through with Sales Manager.
• Check rate variance report and investigate rate discrepancies.
• Plan staff rooster.
• Recruit, manage, train and guide new and existing Reservations Executive.
• Conduct performance appraisals for the Reservations team and manage team performance through coaching that aligns with the Resort standards.
• Perform any other duties as assigned by management.
• Cover Revenue Manager’s responsibilities in his/her absence.

Requirements

· Diploma in Hospitality/Tourism and/or equivalent

· Minimally 5 years of relevant experience in Reservations

· Proficient in English, both spoken and written. Competency in other languages would be an added advantage.

· Maintain high standards of professionalism, ethics, grooming and attitude towards staff and guests.

· Ability to solve problems

· Strong interpersonal & Communications Skills

· Strong hotel reservations knowledge

· Proficient in computer knowledge

· Possess the passion speaking to guests

Job Description & Requirements

• Training and management of floor staff
• Managing of reservations and event planning
• Ensure impeccable hygiene standard in front of house area
• Ensure the accountability of the beverage
• Ensure the sales margin and cost
• Work with Sous Chef in regards to managing of the restaurant

Duties include responsible for facilitating and supervising day to day operations at a store and work along side

with store managers, dispathcers and drivers effectively to make sure entire operation run smoothly and drivers

able to achive delivery on time (DOT)

1. Learn and familiarize dedicated transport management system

2. Assign and optimize best routes for driver to ensure utmost optimal path are allocating for each drivers

3. Allocating task for dispatchers and make sure they execute task accodingly

4. When in need, you will need to fill in despatcher role including

4.1 Scanning QR code

4.2 Collecting totes and cooler box from basement to dispatch area

4.3 Loading goods from dispatch area to loading bay at basement for drivers to collect

5. Monitoring and ensure each driver load all the goods to van before leaving for delivery

6. Ensure all failed delivery from driver return to the person in charge at the store

7. Communiate and sync with other store managers and person in charge on dedicated communication platform to ensure operation run smoothly

8. Maintain dispatcher job results by coaching, planning, monitoring and appraising job results

Job Summary

We are seeking a dynamic and experienced MICE Manager to oversee and manage accounts in the education and government sectors in Singapore. The ideal candidate will be responsible for planning, coordinating, and executing large-scale events, conferences, and meetings for these sectors, ensuring exceptional client service and delivering results that align with the company's business objectives.

Key Responsibilities

1. Account Management:

· Develop and maintain strong relationships with key clients in the education and government sectors.

· Serve as the primary point of contact for assigned accounts, ensuring high levels of client satisfaction.

· Understand client needs and develop customized event solutions.

2. Event Planning & Execution:

· Plan and manage end-to-end MICE events, including conferences, workshops, exhibitions, and incentive trips.

· Coordinate with internal teams, external vendors, and stakeholders to ensure seamless event execution.

· Manage event budgets, timelines, and resources effectively, ensuring all projects are delivered on time and within budget.

3. Business Development:

· Identify and pursue new business opportunities within the education and government sectors.

· Prepare and present proposals, pitching innovative solutions to secure new clients.

· Collaborate with the sales and marketing teams to develop strategies that enhance client engagement and grow the portfolio.

4. Vendor and Supplier Management:

· Establish and maintain relationships with vendors and suppliers to negotiate competitive pricing and ensure high-quality services for clients.

· Oversee the logistics of event setups, venue arrangements, and transportation.

5. Compliance & Reporting:

· Ensure that all events comply with regulatory and industry standards, particularly for government accounts.

· Prepare post-event reports, providing insights and recommendations for future improvements.

Key Requirements

· Education: Bachelor’s degree in Business, Hospitality, Event Management, or related fields.

· Experience: Minimum 5 years of experience in MICE, with a focus on managing education and government accounts.

· Proven experience in organizing large-scale events, conferences, and exhibitions.

· Strong understanding of government protocols and compliance regulations.

· Excellent vendor management and negotiation skills.

· Flexible hours – must be able to work evenings or weekends depending on customer requirements.

Skills & Competencies:

· Exceptional organizational and project management skills.

· Strong communication and interpersonal skills with the ability to build lasting relationships.

· Ability to multitask and work under tight deadlines in a fast-paced environment.

· Strategic thinker with a customer-oriented approach.

· Proficient in event management software and MS Office.

About BELLS Institute of Higher Learning: Join BELLS Institute of Higher Learning, a distinguished leader in the education sector with a network of over eight training centers across Singapore. Our commitment to nurturing talent and delivering outstanding educational services has established us as a beacon of excellence in the training industry.

Position Overview: As the Sales Manager at BELLS Institute, you will play a critical role in overseeing our talented team of Sales Leaders and their respective sectors. This senior position demands a visionary leader who can integrate strategy with execution to drive exceptional results across the sales department. If you are looking for a challenging yet rewarding role that offers substantial professional growth and an attractive compensation package, your search ends here.

Key Responsibilities:

• Team Leadership: Direct and enhance the performance of Sales Leaders, ensuring alignment with organizational goals and consistent achievement of sales targets.
• Strategic Oversight: Develop, implement, and refine comprehensive sales strategies that effectively address customer needs and expand market presence.
• Performance Monitoring: Regularly evaluate the performance of sales sectors, identifying areas for improvement and implementing strategies to maximize efficiency and results.
• Collaborative Initiatives: Foster strong collaboration between sales leaders and other departments to ensure a unified approach to achieving business goals.
• Innovation and Adaptation: Encourage innovation and adapt strategies in response to changing market dynamics and educational trends.
• Talent Development: Mentor and develop Sales Leaders and their teams, ensuring a high level of competence and motivation within the sales department.
• Resource Allocation: Efficiently manage resources and budgets to optimize both short-term results and long-term growth.
• Resourcefulness and Event Management: Identify and secure strategic locations and events for sales activities, negotiate favorable rental rates and event costs, thereby enhancing visibility and outreach.
• Cost Management and Revenue Growth: Implement effective cost management strategies within the department and devise innovative schemes to motivate and increase revenue growth.

Ideal Candidate:

• Proven experience in a sales management role, preferably within the education sector
• Strong leadership skills with the ability to inspire and drive team performance
• Excellent strategic planning and organizational abilities
• Robust analytical skills, with a detailed understanding of market trends and customer behavior
• Exceptional communication and interpersonal skills, capable of building and maintaining strong relationships
• Adept at managing multiple priorities in a dynamic, fast-paced environment

Why Join Us? BELLS Institute of Higher Learning is not just a workplace; it is a hub where passionate professionals gather to make a difference in the education sector. We offer:

• A competitive salary and comprehensive benefits package
• Opportunities for professional growth and advancement
• A dynamic and supportive work environment
• The chance to impact the educational journeys of countless learners

Apply Now! Step into a role where your skills can genuinely influence the educational landscape. Lead our sales force towards achieving unparalleled success and growth. Join BELLS Institute of Higher Learning and help us continue to set the standard in educational excellence.

Job Description:

Title: Operations Manager

Location: KIM TIAN HOTEL (HAN) PTE. LTD.

Reports To: General Manager or Director of Operations

Job Summary:The Operations Manager is responsible for overseeing the daily operations of the hotel to ensure a seamless guest experience, efficient workflow, and the achievement of financial goals. This role involves managing staff, optimizing processes, and ensuring that all departments adhere to hotel standards and policies.

Key Responsibilities:

1. Operational Oversight:Supervise daily operations across all departments including front desk, housekeeping, food and beverage, and maintenance.
   Ensure high standards of service and guest satisfaction are consistently met.
   Monitor and address operational issues as they arise, implementing solutions promptly.
   
2. Staff Management:Recruit, train, and manage hotel staff, including setting performance expectations and conducting performance reviews.
   Foster a positive work environment, ensuring team cohesion and motivation.
   
3. Guest Relations:Handle guest inquiries, complaints, and feedback with professionalism and efficiency.
   Implement strategies to enhance the overall guest experience and address any issues affecting guest satisfaction.
   
4. Financial Management:Assist in budgeting and financial planning, including revenue management and cost control.
   Monitor departmental expenses and implement cost-saving measures without compromising service quality.
   
5. Compliance and Safety:Ensure compliance with all health, safety, and regulatory standards.
   Oversee maintenance and cleanliness of the hotel facilities, ensuring a safe environment for guests and staff.
   
6. Marketing and Sales:Collaborate with the sales and marketing team to drive bookings and maximize revenue.
   Implement promotional activities and special events to enhance the hotel's market presence.
   
7. Reporting and Analysis:Prepare and present reports on operational performance, guest satisfaction, and financial metrics.
   Analyze performance data to identify areas for improvement and implement corrective actions.
   
8. Innovation and Improvement:Stay updated with industry trends and best practices to continually improve hotel operations.
   Propose and implement innovative solutions to enhance operational efficiency and guest experience.
   

Requirements:

1. Education:Bachelor’s degree in Hospitality Management, Business Administration, or a related field. (A Master’s degree or relevant certifications are a plus.)
   
2. Experience:Proven experience in hotel management or a similar role with a track record of successful operations management.
   Prior experience in a supervisory or managerial position is required.
   
3. Skills:Strong leadership and team management skills.
   Excellent communication and interpersonal abilities.
   Proficiency in hotel management software and Microsoft Office Suite.
   Strong problem-solving skills and the ability to make decisions under pressure.
   
4. Personal Attributes:High level of professionalism and integrity.
   Customer-focused with a commitment to delivering exceptional guest service.
   Ability to work flexible hours, including weekends and holidays as needed.
   
5. Certifications (optional but preferred):Certifications in hospitality management or relevant areas (e.g., Certified Hotel Administrator).
   
6. Physical Requirements:Ability to stand for extended periods, lift moderate weights, and perform physical tasks as needed.
   

Job Description

1. Strategic Project Management from CEO and CFO Offices:

• Ensure our DRIs (project teams) are executing according to plan for our strategic projects, ensuring all KPIs are met, providing the necessary support and oversight to keep projects on track.
• Work along with Project Teams (DRIs) to nfacilitate the development of comprehensive project plans based on project management’s requirements according to best practices, including objectives, work break-down, project team, timelines, resource allocation, risk management and post project completion review.
• Regularly monitor and evaluate project performance against established KPIs, identifying areas where improvement is needed.

2. KPI Monitoring and Reporting:

• Assist the CEO and CFO in setting the clear KPIs for each project along with the Project Teams/ Project Lead, ensuring they align with broader company objectives.
• Track progress against these KPIs, providing regular updates to senior management.
• Identify and flag potential risks or issues that could impact KPI achievement, and work with DRIs to develop mitigation strategies and action plan.

3. Continuous Improvement:

• Conduct thorough assessments of project outcomes (project closure reviews) and processes, identifying areas for improvement.
• Provide insights and recommendations for process enhancements, based on both your assessments and project management science.
• Implement best practices in project management, ensuring continuous improvement in project execution and delivery by the project teams.

4. Issue Resolution and Escalation:

• Proactively identify and address issues that could derail projects, escalating critical issues to senior management when necessary.
• Collaborate with Project Teams to assess the viability of proposed solutions for any escalated issues, ensuring alignment with overall business strategy.

5. Executive Support:

• Provide high-level administrative support to the CEO and CFO, including managing schedules, coordinating meetings, and handling confidential communications.
• Assist in the preparation of strategic documents, reports, and presentations for executive review.
• Act as a liaison between the executive team and DRIs, ensuring clear communication and alignment on project objective.

6. Adherence to Project Management Science, also skill upgrade through training and development:

• Utilize project management frameworks and methodologies to structure, manage, and deliver projects effectively.
• Ensure all project management practices adhere to recognized standards, driving efficiency and consistency across projects.
• Stay updated on the latest developments through trainings in project management science and apply relevant practices to improve project outcomes.

7. Enforce Use of Project Management System (PTS):

• Ensure that all DRIs and relevant stakeholders are consistently using the company’s PTS to track and manage project progress.
• Train and support DRIs in the effective use of PTS, ensuring that all project data is accurately entered and maintained.
• Regularly review PTS data to ensure alignment with project goals and KPIs, and identify any discrepancies or issues.
• Use PTS to generate detailed reports and dashboards for senior management, providing visibility into project status, risks, and achievements

8. Stakeholder Communication and Alignment:

• Facilitate regular communication among project stakeholders, ensuring alignment on objectives, timelines, and deliverables.
• Lead project meetings, including kick-off, status updates, and review sessions, ensuring all participants are informed and engaged.
• Ensure that all project-related communication is clear, concise, and accessible to all relevant parties.

Requirements:

• Ability to lead and motivate a team, guiding them toward the successful completion of project objectives.
• Proficiency in developing project plans, timelines, and work breakdown structures to ensure the project stays on track.
• Strong financial acumen to manage project budgets, control costs, and allocate resources efficiently.
• Ability to identify, assess, and mitigate risks to ensure the project remains on course and minimizes potential disruptions.
• Excellent communication abilities to effectively relay information to stakeholders, team members, and clients.
• Quick thinking and analytical skills to resolve issues that arise during the project and make informed decisions.
• Capability to adjust plans and strategies as needed in response to changing circumstances or project demands.
• Proficiency in managing relationships with various stakeholders, ensuring their needs are met while keeping the project aligned with its goals.
• Ability to prioritize tasks, meet deadlines, and keep the project progressing according to the schedule.
• Familiarity with project management tools and methodologies, as well as an understanding of the technical aspects of the project.