Job Summary

Responsible for overseeing the incident management process within an organization to ensure that incidents are promptly addressed and resolved.

Mandatory Skill-set

• Minimum 5 years of experience in incident and problem management within a large organization;
• Excellent communication skills, capable of conveying complex information clearly;
• Strong interpersonal abilities to manage customer relationships effectively;
• Analytical mindset with the ability to navigate complex technical and process-related issues;
• Self-driven and capable of working independently.

Desired Skill-set

• Experience in a regulated industry is preferred;
• ITIL 4 certification is preferred;
• Experience with ServiceNow is advantageous.

Responsibilities

• Lead root cause analysis sessions to identify fundamental issues and preventive measures;
• Track follow-up actions to ensure timely resolution of problem tickets;
• Analyze and log problem tickets for future reference;
• Serve as the gatekeeper for all known errors;
• Monitor and report on Problem Management KPIs;
• Coordinate efforts across L2 and L3 support teams for timely incident resolution;
• Escalate cases involving process failures that delay resolution or result in SLA breaches;
• Attend regular incident review meetings to ensure open incidents are addressed promptly;
• Generate periodic service reports for stakeholders;
• Analyze incident trends to identify opportunities for improvement;
• Ensure incidents are documented accurately according to the Incident Management process;
• Conduct reviews of major incidents to capture insights and finalize improvement actions.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Position Overview:

We are seeking a dynamic and experienced Regional HR Project Manager, APAC to manage our training and development initiatives across the Asia-Pacific region. This role will be responsible for designing, implementing, and overseeing various training programs, including leadership and technical training, internship programs, and mentoring initiatives. The ideal candidate will have a strong background in talent development, excellent communication skills, and the ability to work collaboratively with various stakeholders.

Key Responsibilities:

Promoting Training:

• Assist with Global L&D organizational development program implementations and deliveries - promotion of programmes and learning campaigns.
• Provide support for implementation of plans and strategies on succession planning, talent development, leadership training etc.
• Partner with regional senior management to select and localize learning and development programs that are scalable to the needs of the region in alignment with global and regional business needs
• In partnership with regional leadership and key stakeholders, support Fugro’s strategic objectives by fostering a learning culture
• Communicate regional business and employee needs with the global team and ensure that learning strategy, initiatives and priorities are in alignment.
• Ensure an equitable and inclusive approach to L&D activity across APAC
• Promote regional learning offerings and drive adoption and impact by regularly communicating and marketing available learning opportunities to the business and employees.
• Identify and recommend regional Learning solutions to enhance performance such as role clarification, process standardization, etc.

APAC Training Matrix:

• Collaborate with Service Lines and Functions to identify and define the competencies and skills required for the training matrix.
• Develop and implement a comprehensive training matrix that includes both leadership and technical training components.
• Work closely with the business to ensure employee technical competence is measured, monitored and compliant with industry standards and business expectations.

APAC ILT Participants:

• Lead recruitment drives for Instructor-Led Training (ILT) programs.
• Maintain close communication with ILT participants to monitor their progress.
• Provide career development support and follow-up upon participants’ graduation from the program.

APAC UGro Participants:

• Identify suitable personnel for the UGro program.
• Track attendance and motivation levels of UGro participants.
• Conduct regular check-ins to assess progress and identify potential for growth.
• Support career development and follow-up post-graduation.

Internship Program:

• Develop a structured internship program for technical personnel.
• Liaise with educational institutions to recruit potential interns.
• Monitor interns’ progress and provide regular feedback.
• Identify high-potential interns for potential hiring opportunities.

Mentoring Program:

• Design and implement a structured mentorship program.
• Facilitate regular check-ins between mentors and mentees to ensure progress and address any challenges.

Recruitment Support:

• Assist the Talent Acquisition (TA) group in organizing and participating in recruitment drives at career fairs and campuses (e.g., ITE, Polytechnic, University).

Team Building:

• Utilize Management Drive as a tool to facilitate team-building activities and enhance team cohesion.

Employee Success Stories:

• Develop and share success stories of employees who have participated in UGro and ILT programs to inspire and motivate others.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Proven experience in training and development, preferably in a regional or global role.
• Strong understanding of talent development and competency frameworks.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with diverse teams and stakeholders.
• Strong organizational and project management skills.

Duties include responsible for facilitating and supervising day to day operations at a store and work along side

with store managers, dispathcers and drivers effectively to make sure entire operation run smoothly and drivers

able to achive delivery on time (DOT)

1. Learn and familiarize dedicated transport management system

2. Assign and optimize best routes for driver to ensure utmost optimal path are allocating for each drivers

3. Allocating task for dispatchers and make sure they execute task accodingly

4. When in need, you will need to fill in despatcher role including

4.1 Scanning QR code

4.2 Collecting totes and cooler box from basement to dispatch area

4.3 Loading goods from dispatch area to loading bay at basement for drivers to collect

5. Monitoring and ensure each driver load all the goods to van before leaving for delivery

6. Ensure all failed delivery from driver return to the person in charge at the store

7. Communiate and sync with other store managers and person in charge on dedicated communication platform to ensure operation run smoothly

8. Maintain dispatcher job results by coaching, planning, monitoring and appraising job results

uties include responsible for facilitating and supervising day to day operations at a store and work along side

with store managers, dispathcers and drivers effectively to make sure entire operation run smoothly and drivers

able to achive delivery on time (DOT)

1. Learn and familiarize dedicated transport management system

2. Assign and optimize best routes for driver to ensure utmost optimal path are allocating for each drivers

3. Allocating task for dispatchers and make sure they execute task accodingly

4. When in need, you will need to fill in despatcher role including

4.1 Scanning QR code

4.2 Collecting totes and cooler box from basement to dispatch area

4.3 Loading goods from dispatch area to loading bay at basement for drivers to collect

5. Monitoring and ensure each driver load all the goods to van before leaving for delivery

6. Ensure all failed delivery from driver return to the person in charge at the store

7. Communiate and sync with other store managers and person in charge on dedicated communication platform to ensure operation run smoothly

8. Maintain dispatcher job results by coaching, planning, monitoring and appraising job results

Job Description

• Conduct market research and network to identify business opportunities in the Energy-as-a-Service (EaaS) sector, with primary focus on Cooling-as-a-service (CaaS) business
• Identify customer needs and build a robust opportunities pipeline across operational brownfield assets and under-development greenfield assets
• Manage end-to-end business process from strategy, ideation, lead generation, business proposal preparation to contract negotiation and closing deals in collaboration with internal and external stakeholders
• Manage ecosystem and channel partnerships with key decision makers and stakeholders in the industry
• Be proactive in scouting needs, staying abreast of technology trends and foresights, and translating these into insightful reports
• Develop and strengthen relationships with internal and external stakeholders and clients in the low carbon energy sector
• Develop new business models or transform existing ones, including organisational development, capability mapping and operating model change
• Manage project budgets and finances
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / the head of department from time to time

Job Responsibilities

• Degree in Engineering, Science or technologically-related fields with minimum 8 years of relevant work experience. Master’s degree in business is advantageous
• Familiarity with technology trends and innovation drivers in high-side cooling systems and industry best practices will be advantageous
• Creative and innovation thinking with proven track record of energy transition success in securing new contracts in cooling sector
• Solid commercial understanding with basic financial modelling, payback period analysis, etc. crucial
• Passion for new technologies and technical acumen to evaluate their relevance in sustainability and energy efficiency
• Excellent project and stakeholder management skills, negotiation, communication, and interpersonal skills
• Understanding of cooling business and service-based business models, including best practice processes
• Ability to work effectively in a multi-disciplinary lean team environment and to take initiative and deliver projects independently when required
• This role is based in Singapore but focuses on business development for the India market. Some overseas travel is to be expected

Export role

• Prepare and execute Air Waybill, for perishables, general cargo, consolidated shipments, etc using Freight Master
• Prepare export documents (eg cargo acceptance checklist, cargo security certificate, indemnity letter etc) and airline labels
• Ensure all export cargo are properly marked and labelled prior to transfer to airlines
• Give instructions to Drivers/Cargo-hands on the transfer of cargo for export
• Declare Export Cargo Clearance Permit including Certificate of Origin (CO)

Requirements

• At least 1 year relevant experience in freight forwarding
• Proficient in Microsoft Office
• Team player with good attitude and initiative

• Provide excellent customer service to all guests.
• Take reservations and enquire purpose of visit.
• Greet each guest courteously and promptly.
• Share promotions, specials and items to customers.
• Take food and beverage orders, repeat orders to guests, inform guest of estimated service time.
• Oversee a team of servers who are assigned to his/her shift.
• Efficiently input orders in the Point-of-Sale system.
• Process payment and check bills promptly.
• Maintain cleanliness of the outlet.
• Assist manager by getting involved in planning and organizing of special events.
• Check food and beverage inventories and stocks in a consistent and accurate manner.
• Follow Food & Beverage Safety and Hygiene policies and procedures.
• Complete opening, operating, and closing procedures.
• Troubleshoot any issues related to cashier payments.
• Escalate guests feedback to duty manager.

• Good command of spoken English
• Pleasant and outgoing personality
• Team player, preferable with good communication and interpersonal skills
• Positive service attitude, coachable

• Able to work on weekends and public holidays
• 5 day work week
• Variable and daily incentive scheme
• Free shuttle bus from Tanah Merah MRT station

• Understand our salon products & services.

• Coordinating the implementation of the Safe Management Measures for the store.

• Maintain the cleanliness of the shop area & understanding the importance of hygiene and cleanliness of the shop.

• Ability to handle customers' requests and complaints with grace.

• Establish contact and developing relationships with customers.

• Recommend hairstyle, coloring and treatment, according to the client’s preference.

• Hands-on experience in coloring, rebonding, hair setting, hair perm techniques.

• Style customer's hair to desired effect, including shaping, curling, cutting, trimming, setting, etc.

• Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)

• Update client records with contact and billing details, appointments and services offered.

• ordering and replenishing supplies, completing accounting duties, adhering to hygiene standards, and overseeing customer service.

• Inform clients about new services, Promotions and discounts.

• Liaise with external Marketing Company on the Salon promotion campaign & advertising.

Requirements:

• Minimum 5 year working experience.

• Good interpersonal and communication skills.

• Friendly, outgoing, creative mindset and a good eye for design.

• Able to work any shift or split shift

• Able to work OT on weekends and public holiday.
Must be able to work extra hours or weekend if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

About the role

The incumbent will be leading a team and be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

• Lead the Customer service team for Sea freight
• Liaise with customers on the standard operating procedures
• To meet up with clients on projects / special matters
• Prepare customer key performance index reports
• Promptly handle customers / team escalations
• To implement corrective actions and preventive measures for immediate service recovery
• To co-ordinate with Ocean carriers for bookings / uplift upon escalation from team
• Attend to freight management and rates negotiation
• Provide quotes / rates to COD customer or overseas offices
• Liaise with overseas agents on the various requirements and rates
• Review the profit & loss of product desk
• Analyse job file purchasing and raise concern to Pricing team
• Review & approve changes of work processes before escalation to Head of Sea Freight
• Conduct recruitment exercise for officer / executive position when needed
• Provide related training concerning the BU to new staff assign to the team
• Joint sales visit to resolved operations issue when necessary

Team Management

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
• Ensure team understanding and implementation on Bollore’s Value in daily work behaviors
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
• Plan and monitor team development together with HR Division
• Ensure updated Job Description availability for the team by coordinating with HR Division
• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma / Degree preferred
• Minimum 8 years of experience in freight forwarding with sea freight experiences
• Previous customer service experience is an added advantage
• Possess excellent communication and interpersonal skills
• Pleasant personality and a good team player
• Proficient in MS Office & ability to work independently
• DGR trained will be an advantage
• Location: 101 Alps Ave Singapore 498793 (Designated transport Pasir Ris, Ang Mo Kio, Tanah Merah, Tampines, Admiratly, Yishun and Sengkang)

To oversee and ensure that airport operations during the operational shift run smoothly and efficiently whilst complying with the established safety, security and quality standards.

To deliver the best possible operation and airport service experience to ensure our customers always feel special, valued and recognised regardless of circumstance.

Key Responsibilities:

Safety First, Quality Always

• Rigorously execute corporate safety, security and quality policies to ensure the station, employees and suppliers are fully compliant with all regulatory requirements and quality standards
• Achieve absolute operational integrity, with zero safety defects and security infringements
• Support local airport management to identify and mitigate personal, safety and security risks in the workplace for employees (suppliers included) by promoting and developing a culture of zero tolerance on safety and security incidents
• Act as the Airline’s Operational Duty Holder (ODH) delegate of the airport adhering to the risk escalation process to the Functional Duty Holder (GM ASD)

Operational Excellence

• Act as the escalation point for the Ground Handling Agent
• Manage and oversee Ground Handling Agent teams dedicated to Cathay flight operations to achieve operational excellence, being on time and error free
• Help to implement innovative ideas and proactively strive to do things differently and better in all aspects of our business and operations
• Continuously drive improvement in operational performance, effectiveness and productivity
• Ensure and conduct regular Quality Control checks on station performance, including provision of service by suppliers
• Conduct thorough flight briefing to the team as required
• Undertake any other reasonable task as requested

Outstanding Product and Services

• Uphold and effectively utilise products and services to provide the highest possible quality of experience for our customers across all touch points
• Support and ensure the team to deliver ‘Service Straight From The Heart’ on a daily basis to create genuine connection and memorable experiences for our customers across all points of contact
• Ensure people and team (including suppliers) are up-to-date with the latest product knowledge Proactively support the use of new technologies in customer services
• Ensure the airport lounge is run with the highest level of service standards and is customer centric
• Confer recognition on and help to earn the loyalty and emotional attachment of our highest-value

Crisis Management Capability and Preparedness

• Support the internal team and suppliers to have the capabilities for effectively handling Emergency and Accident (E&A), Irregular Operations (IROPS), and other foreseeable airport contingencies
• Help to facilitate exercises, reviews, and provide assistance in developing contingency plans and manual fall-back procedures so that they are up-to-date and meet the required standards
• Proactively prevent and manage flight disruptions and irregularities
• Ensure customers are cared for, informed and given choice where possible through the use of disruption management tools

People and Team

• Lead, support and encourage own team to achieve success
• Build a strong and motivated team, ensure the right people are in place to foster positive team spirit and facilitate teamwork
• Supervise and mentor direct reports, encouraging effective collaboration
• Develop employees with high potential and identify learning opportunities to ensure appropriate training and development programmes are in place to suit both self-handled and 3rd party ports as appropriate
• Maintain active and ongoing dialogue in relation to employee goals and performance
• Actively engage with employees to enhance communication and their understanding of department goals
• Demonstrate leadership and lead by example in accordance with Cathay Pacific’s core values
• Enhance the employee experience in line with the role level and Cathay Pacific’s internal brand promise

Supplier Management

• Monitor and conduct regular (at least monthly) performance review meetings with suppliers
• Implement action plans in an efficient manner and keep track of progress with documented records

Cost Efficiency and Productivity

• Manage daily productivity and flexibility in resource deployment and be involved with rostering as required
• Drive down costs and seek new revenue opportunities
• Support and carry out station administration duties, including rostering as required
• As a local functional representative responding and co-ordinating on appointed matters

Represent Cathay interests in the Airport Community

• Develop external airport relationships in the best interests of the Company – authorities, suppliers and service providers, Oneworld partners, and other airlines
• Ensure competition compliance involvement in airport-related industry affairs
• Protect and advance the Company’s reputation

E&A

• Emergency and Accident and Crisis Response responsibilities as required

Requirements:

Academic Qualifications

• A Diploma qualification in an Airport or service-related discipline is a minimum
• A Bachelor’s degree in an aligned field is desirable

Knowledge, Skills, Training and Experience

• Excellent command of written and spoken English is mandatory with the local language being an advantage
• Three years’ airport operational / customer handling experience
• At least one years’ recent experience in a supervisory / management capacity with demonstrable ability to establish an appropriate plan and course of action for self and team to accomplish a specific outcome
• Superior independent working capabilities with strong decision-making skills
• Self-motivated and committed leader who enjoys teamwork
• Strong customer service mentality with superior interpersonal skills
• Full technical knowledge and capability (multi-skilled) to competently perform each airport job function
• Thorough understanding of company policies and international regulatory procedures and all required local regulatory matters
• Broad understanding of the mode of operation of the Company, Oneworld partner carriers and other airlines
• Understanding of relevant international regulatory safety, industry and operational requirements and trends
• Ability to handle and react effectively and spontaneously to the different operational modes such as normal operations, disruption, Emergency and Accident and contingency situations
• Adapts to and embraces constant change

The Deposits & Investments (D&I) Product Manager for Japan Asia North Australia (JANA) and Asia South (AS) cluster is responsible for the strategy and execution of the global D&I strategy in these clusters. This includes pricing engine rollouts, transformation of time deposits, overdrafts management, earnings credit rates programs, money market fund offerings and interest repricing initiatives. They are the focal point for D&I product management (including risk and control/compliance in the clusters) and work with sales to commercialize D&I solutions.

Responsibilities:

• ​Work with the Global D&I team to define the vision and strategy for D&I solutions in JANA and AS clusters.
• Partner with the Global D&I and with the LMS Cluster team to research client needs/competitor actions.
• Provide input on client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to help D&I achieve preferred status as a partner to Citi clients.
• Define the product development roadmap for the two cluster and advocate for the cluster at investment spend discussions.
• Oversee execution of product development roadmap for the clusters.
• Participate in day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
• Partner with technology and operations to ensure product readiness for new solutions
• Implement the D&I training roadmap in the clusters in order to ensure that sales/RMs and other client facing team are equipped with the latest information about D&I solutions.
• Provide guidance or on-the-job training to new team member.
• Work collaboratively with other members of the D&I Geography team to ensure best practice sharing and global consistency in solutions.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of experience.
• Knowledge of product management or product development or investment management
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated analytical skills
• Demonstrated problem-solving and decision-making skills

Education:

• Bachelor’s degree/University degree.
• Master’s degree is good to have.

Job Overview

The HR Operations Executive is responsible for managing essential HR-related operational functions, including the employee database, personal lockers, uniforms, personal protective equipment (PPE), canteen, vending machines, gym, and company transport services. This role involves soliciting employee feedback, managing vendors, ensuring compliance with safety and regulatory standards, and handling administrative tasks. The HR Operations Executive will also manage budgets, stock levels, billing, payments, and provide general support to ensure the smooth functioning of HR operations. This role reports to Head, Employee Engagement & Ethics.

Key Responsibilities

1. Employee Database and Resource Management

• Employee Database: Maintain and regularly update the employee database, ensuring accuracy and completeness of records.
• Lockers and Uniforms: Oversee the allocation and maintenance of personal lockers. Coordinate the distribution and refreshment of uniforms and PPE, ensuring timely availability.

2. Vendor Management and Coordination

• Vendor Selection and Management: Oversee the selection, onboarding, and ongoing management of vendors for transportation, canteen, vending machines, uniforms, and PPE.
• Performance Monitoring: Regularly review vendor performance to ensure adherence to contract terms and Master Service Agreements (MSA), and manage payments and necessary documentation, such as LTA letters for transportation providers.
• Employee Feedback: Solicit feedback from employees regarding uniforms, PPEs, canteen, vending machines, gym, and company transport services to ensure their needs are being met.
• Service Improvement: Collaborate with vendors to improve service standards and ensure employee satisfaction with the services provided.

3. Stock Monitoring and Replenishment

• Inventory Control: Monitor stock levels of uniforms and PPE, ensuring timely replenishment to avoid shortages. Manage inventory efficiently to support operational needs.

4. Administrative Support and Budget Management

• Budget Management: Develop and manage budgets for HR facilities and vendor services, ensuring expenditures stay within approved limits.
• Reporting: Regularly report on budget status, highlighting variances and proposing corrective actions.
• Employee Support: Provide administrative support and respond to employee inquiries related to services such as transport, canteen, and other HR facilities.

5. Compliance and Safety

• Regulatory Compliance: Work closely with Health, Safety & Environment (HS&E) and risk management teams to ensure that HR facilities and services comply with all relevant health, safety, and regulatory requirements.
• Risk Mitigation: Conduct regular inspections of HR facilities and services in collaboration with external vendors and internal HS&E stakeholders to identify and mitigate risks.

Qualifications

• Education: Diploma or higher in Human Resources, Business Administration, or a related field.
• Experience:Minimum of 2 years of relevant experience in HR administration or a similar role, with exposure to vendor and facility management.
• Skills:Proficiency in using HR software and tools such as MS Excel, Mail Merge, Power Apps, SAP, and Prosoft.
• Strong verbal and written communication skills for effective interaction with employees, vendors, and internal teams.
• High level of accuracy and attention to detail, particularly in database management, payments, and compliance reporting.
• Excellent organizational and time management skills to manage multiple responsibilities effectively.
• Problem-solving skills and the ability to implement practical solutions in day-to-day operations.
• Experience in vendor management, contract reviews, and performance evaluations.

Key Attributes

• Detail-Oriented: Strong focus on accuracy and thoroughness, particularly when managing employee records, stock levels, budgets, and payments.
• Service-Oriented: Commitment to improving employee experience through effective vendor management and service enhancements.
• Organized: Capable of managing various operational tasks and priorities in a timely manner.
• Problem Solver: Ability to identify operational inefficiencies and proactively implement solutions.
• Team Player: Works well in collaboration with colleagues, external vendors, and internal HS&E stakeholders to maintain a smooth HR operation.

Qualification/Experience

Education: Diploma or higher in Human Resources, Business Administration, or a related field. Experience: Minimum of 2 years of relevant experience in HR administration or a similar role, with exposure to vendor and facility management. Skills: Proficiency in using HR software and tools such as MS Excel, Mail Merge, Power Apps, SAP, and Prosoft. Strong verbal and written communication skills for effective interaction with employees, vendors, and internal teams. High level of accuracy and attention to detail, particularly in database management, payments, and compliance reporting. Excellent organizational and time management skills to manage multiple responsibilities effectively. Problem-solving skills and the ability to implement practical solutions in day-to-day operations. Experience in vendor management, contract reviews, and performance evaluations.

Asendia empowers businesses to grow across borders with a range of international e-commerce and mail delivery services. Launched in 2012 by La Poste and Swiss Post, Asendia has the combined expertise of over 1500 employees across 4 continents. With operations across the world, we bring together a wealth of international and local expertise, and a network that delivers to over 200 countries and territories. Asendia’s heritage as a mail business is unrivalled, but today we are also at the forefront in providing e-commerce parcel solutions for e-tailers selling internationally. We provide a number of value-added services too, including returns, fulfilment and lettersshops, and we have acquired a number of companies to enhance our services, including eShopWorld a global e-commerce software business.

Asendia is committed to providing equal opportunities. In accordance with the applicable local laws, regulations, and ordinances, all qualified applicants will receive fair consideration for employment without regard to age, race, gender, religion, national origin, ethnicity, sexual orientation, marital status and family responsibilities, disability, or any other protected characteristics.

WE ARE LOOKING FOR........

Operations Assistant

Role Purpose

In this position, located in Singapore, you are part of the Hub Operations team. You will be responsible for carrying out fulfilment activities in the warehouse. Necessary labour work may be required to ensure the processing of orders is accurate and timely. Additional ad-hoc projects and tasks relating to the role may be assigned from time to time by the manager.

Your Tasks

• Conduct thorough inventory checks and inspections of new shipments.
• Pick and pack e-commerce parcels daily, ensuring orders are fulfilled accurately and on time.
• Replenish stock on shelves daily, ensuring product availability.
• Perform monthly cycle counts and stock takes to maintain accurate inventory records.
• Scan all parcels timely using the scanning machine.
• Sort parcels, bag, palletize and shrink-wrap outbound shipments to prepare them for dispatch.
• Process daily orders via in-house system, ensuring timely and accurate order fulfilment.
• Maintain workspace with general housekeeping.
• Any other tasks assigned by supervisor.

Your Profile

• Basic proficiency with Microsoft Office & Outlook
• Willing and capable of working in a fast setting
• Adaptability and a desire to learn
• Capable of working both independently and in a group
• Able to work during weekends / PH when required
• Practical warehouse experience in logistic industry preferred

Our Facts

Our mission is to excel in every interaction with our customers. Our values are trust, friendliness, ease of use and our commitment to sustainability.

Driving success, communicating information, and adjusting to change are essential competencies that drive our strategy in APAC.

Employees wellbeing and corporate social responsibility are at the heart of our core values. We wish to instil a strong culture of corporate social responsibility within every employee and hope to create a positive and productive environment where employees can thrive.

If this sounds like the kind of place you would like to work and the sort of role you are looking for, then get in touch, we are waiting to hear from you.

Please send your application in English to: [email protected]

Reference number “OA_E_102024_ASSG”.

All personal data collected will be used for recruitment related purposes and treated in strictest confidentiality. Only shortlisted candidates will be informed. All personal data supplied will be destroyed after completion of the recruitment process.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi's Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Officer, Client Onboarding Operations Specialist - Hybrid (Internal Job Title: Client Onboard Intmd Analyst– C11) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Responsible for documentation review and system setups. Demonstrates high level of diligence, motivation and organizational skills.
• Focuses on timely and accurate delivery of all Client Data Maintenance functions, as well as delivering superior customer service and resolution of customer issues.
• Performs day to day management of the account maintenance processes including oversight of volume allocation, day-end checks, updating of internal processes and checklists as well as delivery of high quality service to internal partners.
• Responsible for various types of project management in the account services space, and managing cross-functional relationships with all teams.
• Determines new work procedures, analyzes complex and variable issues with significant departmental impact.
• Ensures consistent delivery of high quality service to customers through meeting or exceeding customer expectation guided by service level agreements and efficiency/accuracy standards.
• Ensures awareness and full compliance of internal processes, regulations, policies, guidelines, procedures, and practices.
• Establishes and maintains close working relationship with stakeholders and within team to facilitate an open and direct communication of issues, needs and queries such that these may be responded to in an efficient, prompt and professional manner.
• Embarks on continuous on the job training for end-to-end product knowledge.
• Understands client requirements and implement them correctly.
• Monitors customer satisfaction and service level and drive process changes.
• Provides innovative solutions to clients.
• Ensures a strong and robust processing environment with effective controls.
• Establishes risk management practice.
• Maintains a strong culture of risk and controls in the team through various processes and check points. Daily deliverable of routine and defined tasks, while developing knowledge of the broader context in which work is being performed.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 4-6 years of experience in Client Onboarding/Client Data Maintenance focusing on Documentation Review and Static Data set-up.
• Demonstrated interpersonal skills, pro-active team player but also able to work independently, with exceptional written and verbal communication skills.
• Highly motivated, persistent, and able to work in a structured, high volume, time sensitive, high-risk environment.
• Capable of multitasking and eager to learn multiple products in a challenging environment.
• Fast learner, strong attention to detail, and willingness to go extra mile.
• Proficient in Microsoft Office Applications.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Proficient in handling urgent and escalation cases and manage client and internal team expectations.
• Bachelor’s/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

• Understand our salon products & services.

• Coordinating the implementation of the Safe Management Measures for the store.

• Maintain the cleanliness of the shop area & understanding the importance of hygiene and cleanliness of the shop.

• Ability to handle customers' requests and complaints with grace.

• Establish contact and developing relationships with customers.

• Recommend hairstyle, coloring and treatment, according to the client’s preference.

• Hands-on experience in coloring, rebonding, hair setting, hair perm techniques.

• Style customer's hair to desired effect, including shaping, curling, cutting, trimming, setting, etc.

• Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)

• Update client records with contact and billing details, appointments and services offered.

• ordering and replenishing supplies, completing accounting duties, adhering to hygiene standards, and overseeing customer service.

• Inform clients about new services, Promotions and discounts.

• Liaise with external Marketing Company on the Salon promotion campaign & advertising.

Requirements:

• Minimum 5 year working experience.

• Good interpersonal and communication skills.

• Friendly, outgoing, creative mindset and a good eye for design.

• Able to work any shift or split shift

• Able to work OT on weekends and public holiday.
Must be able to work extra hours or weekend if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Key Roles and Responsibilities

• Daily deployment of drivers and crews
• Assist with daily planning of days and nights routes and CRM bin deliveries
• Conduct site visits and attend complaints from public and clients
• Carry out accident investigation, accident reporting and any other related issues
• Conduct Toolbox Briefing
• Checking of vehicles and ensure all are in proper working condition before deployment
• Monitoring of crews’ discipline and attendance
• Compiling and monitoring of sector tonnages
• Route auditing and reporting of excess refuse
• Supervising crews/vehicle movement and routes
• Assist manning customer relations
• Reporting and Follow-up with Town Councils / NEA
• Co-ordinate logistics matter on special projects
• Working together with HSE Team and assist with the maintenance of the overall depot safety and movements within
• Working with Fleet Management on Vehicle planning issue for inspection and etc
• Upkeep of company assets including vehicle, first aids & spill kits
• Perform coverage of duty when there’s shortage of manpower (driver / crew)

Qualification, Skills and Experience

• Minimum Diploma in any discipline with at least 2 years’ experience in Logistics /Operations Management
• Preferably with own transport
• Proficient in Microsoft office application
• Preferably with Class 4 license
• Good interpersonal and communication skills
• May be required to stay communicated after office hours due to operational requirements when necessary
• Able to work on weekends on a rotational basis

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

• Ensuring restaurant managers are hiring and retaining team members to help improve productivity and quality of the guest experience
• Business Management-Support the General Manager in managing food and labor costs to increase Restaurant profitability
• Manage the requirements for health and safety training across all outlets and ensure that all outlets are fully up to date on municipality requirements
• Drive performance and sales levels improvements for all restaurants
• Implement practices and procedures and consistently review operational standards with the aim of always improving speed and service quality
• Schedule staff hours and assign tasks for service
• Ensuring that the strictest standards of sanitation, food safety and cleanliness are practiced in every restaurant, by ever team member on a daily basis

About the Role

• Provide the cost and contracts administration services.
• Carry out cost control to ensure that the Material Procurement Tender Schedule is within the allocated budget as specified by Client.
• Prepare and report financial projection and carry out budgetary and expenditure control of Contractors’ contract prior to commencement of work.
• Prepare and recommend monthly progress payment claims and final account submitted by the term contractors’ and to ensure timely and complete submission for payment.
• Evaluate and carry out joint measurement with Contractors on their claims for Purchase Order/ Works Order
• Administer term contract works to be carried out by Contractors (before and after start of work)
• Compile, check, certify and confirm Contractors’ invoices to ensure that the invoices tally with Purchase Order/ Works Order.
• Review and prepare specifications, evaluate and recommend tender submissions.
• Carry out contract documentation and preparation relating to tender acceptance and contract execution.
• Obtain and monitor the Performance Bonds, Bankers Guarantees and any other forms of insurances.
• Prepare tender documents, tender evaluation report, variation agreements and render professional advice on any penalties, liquidated damages when deem necessary.

About You:

• Degree or Diploma in Quantity Surveying and building related diploma/degree in recognised by Singapore Institute of Surveyors & Valuers and with at least 3 years of relevant working experiences in quantity surveying; or
• Minimum of 3 years relevant experience.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Position Details:

Visit project sites and prepare quotations

Preparation of necessary paperwork for work commencement

Manage construction projects tasked to you

Liaise with subcontractors and workers to complete projects

Requirements:

Assess project risks and issues and provide solutions where applicable.

Good knowledge of construction project planning, resources and manpower allocation to assist Project Manager.

Excellent listening, communication, and presenting skills.

Duties & Responsibilities:

1. The Construction Manager shall play a key role in the conceptual development of the various construction projects and oversee its organization, scheduling, and implementation
2. He/She will be required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control
3. Responsible for cost management to manage projects within approved budgets, include materials, manpower and machinery cost control for new and running projects
4. Responsible for exercising timely instructions to deal with the results of delays, or emergencies at construction project sites
5. Reviewing manpower planning and monitoring of work schedules to ensure orderly delegation of jobs and smooth operation. Ensure to exercise effectively safe and economical methodology and enforces project standards
6. To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimise errors in the process to achieve smooth completion of projects
7. To liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities compliance issue
8. To handle any other ad-hoc duties and tasks assigned

Requirements:

1. 10 years relevant working experience within the Construction industry
2. Should possess a minimum qualification of Degree/Masters in Engineering or Architecture or equivalent qualification
3. Ability to prioritize tasks well and able to work independently
4. Able to work under stress and complete tasks within set deadlines

Work Location:

East (Tampines/Pasir Ris)

Duties & Responsibilities:

1. Responsible for the preparations and modifications of Architectural design from concept designs through schematic design, design development and construction documentation
2. Responsible for developing solutions to the technical & design complications following Singapore’s established standards
3. Required to participate in Client liaison, authority consultation, coordination with consultants and subcontractors, and attending design and construction meetings
4. May be required to mentor and direct the work of less experienced staff/colleagues
5. To handle any other ad-hoc duties and tasks as assigned

Requirements:

1. To possess a Bachelor or Master’s Degree in Architecture, Building/Construction or equivalent
2. Experience in design management, tender documentation and contract administration
3. Experience in Architecture detail, Design development and Construction documents
4. To have at least 10 years of related working experience
5. Proficient in designing Software (AutoCAD, Sketchup, Revit, Photoshop, Illustrator, etc)

Work Location:

East (Tampines/Pasir Ris)

COMPANY DESCRIPTION

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

• Assisting the cook in assembling and dishing out of meals during meal service
• Assisting in receiving and sorting of foodstuffs for stock rotation or storage
• Assisting in delivering food/items to Resident Living Areas (RLA)/Dining Rooms

• Able to work on weekends and on shifts
• Able to accept physical hard work such as pushing and carrying items

Working Hours

Under normal circumstances the hours of duty will be as follows:

• 6-day work-week according to roster
  • Group 1 - 7.00 am to 3.00 pm
  • Group 2 - 9.00 am to 5.00 pm
  • Group 3 - 10.30 am to 6.30 pm

Working Location

The Salvation Army, Peacehaven Nursing Home

9 Upper Changi Road North Singapore 507706

About the role

The Legal division is made up of team members from Legal, Corporate Security, Compliance, Risk Management & Insurance, Privacy and Corporate Secretarial (“Legal”). The Group General Counsel (“GGC”) is the Head of Legal numbering more than 50 employees comprising legal counsels and respective teams based in Singapore and globally.

Reporting into the Group General Counsel, the duties include supporting the legal department technological tools including its Teams instances, litigation reporting tool (“Mitigate”), contractual risk management tool (“sAIgon”), corporate secretarial administrative support including management of Viewpoint.

Key responsibilities

Legal Department Operations Administrator

• Assist the Group General Counsel and Group Company Secretary and full legal team by managing team technology implementation.
• Administer and maintain databases of legal documents
• Office management support work include document management and procurement follow up with vendors.
• To maintain records and files (online and hard copy filing systems) in a systematic manner for easy access and retrieval using technology management
• To support and drive assignments / initiatives / projects related to compliance or legal matters as and when required.
• Assist GGC’s executive assistant in arranging meetings, seminars, trainings and events in support of technology initiatives.
• Assist with the preparation and formatting of presentations, reports, and communications materials.
• Support on legal and compliance reporting and documentation for the team.
• Liaise with other company departments, overseas counterparts, and external parties where necessary
• Ensure corporate messages are reiterated within the legal team
• Maintain and update Legal Department Teams instances and ensure efficient utilization and training of legal team.
• Maintain Mitigate and ensure efficient utilization by legal team including training.
• Maintain sAIgon and ensure efficient utilization by legal team including training.

Corporate Secretarial

• Prepare and coordinate with corporate secretarial team on documents for signing in original and despatch which includes ensuring that documents are in order and signers’ availability, or via electronic signing eg via DocuSign and collation of signed documents for statutory and other records
• Manage notarization and legalization requirements for corporate documentation including to communicate with the notary and courier despatch to arrange documents in good order for use in various countries
• Arrange translation and other administrative requirements upon team request
• Support accurate filing of physical corporate statutory records as applicable and accurate upload of statutory records with clear naming convention to corporate secretarial records online library
• Assist corporate secretarial team to update corporate information in software database and retrieval of corporate information or reports upon request from the corporate secretarial team or Legal team members
• Provide strong administrative support to Group Company Secretary including to communicate with the corporate secretarial team to provide organisation changes updates to circulate quarterly organisation charts and to draft customised chart extracts and related documents, entities’ list of addresses and all assigned jobs
• Support administration of Corp pass authorisation system to manage digital service access of employees for various functions to perform corporate transactions for Singapore companies. [there are more than 200 government digital services available at current time]
• Assist with basic provision of corporate information to Legal team to meet their requirements
• Assist on corporate secretarial actions for projects such as printing and binding of project bibles and upload to corporate secretarial records online library

About you

• Minimum 3 years relevant working experience with prior project management skills
• Good administrative and organizational skills
• Collaborative, proactive and resourceful
• Demonstrates the ability to multi-task and problem-solving skills
• Possess strong interpersonal and communication skills

Responsibilities:

• Work on RFPs and Tenders and to prepare for submission and presentation.
• Lead and manage projects by working collaboratively with client and support teams from start till end of project.
• Liaise and coordinate with support team and subcontractors on project requirements.
• Plan & manage overall project schedule.
• Manage project budget & cost control.
• Control site management
• Administer routine management reporting & updates.

Requirements:

• At least 4-5 years of working experience with proven track records in project management.
• Strong knowledge of construction details, materials, methodology, building and regulatory standards.
• Possess meticulous and strong planning and co-ordination skills.
• Ability to work effectively within a collaborative team environment.
• Ability to perform under tight schedules and deadlines with minimum supervision.
• Good managerial and interpersonal skills.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Vice President, Core Operations Manager - Hybrid (Internal Job Title: Ops Sup Lead Analyst – C13) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Effectively manage and provide oversight of high risk third party and Citi affiliate activities. Ensuring effective risk management practices are in place for third-party relationships, adhering to Citi’s Third-Party Risk Management program
• Manage and perform critical Core Ops Payment processes. Ensure all processes are executed in accordance with Citi policies and procedures, complying with statutory regulations and laws and ensure enhancement and maintenance of internal controls to reduce/control risks and to improve operations standards
• To partner various teams including products, technology, control and other support teams to deliver operational and business goals with paramount focus on timeliness, accuracy and control of delivering payment services. Lead industry payment related projects.
• Perform analysis to define problems, develop innovative solutions, streamline operational processes and expand Operations capabilities for new products and services
• Handle all Audits – internal and external
• Acts as SME to senior stakeholders and /or other team member

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelors’ degree in finance or related field with >15 years of relevant operational experience
• Good understanding of managing large operations team, complex franchise critical processes and relevant controls
• Meticulous and eye for detail and process improvement
• Strategic thinking and Proactive, ability to use own initiative and take lead to devise creative solutions
• Excellent interpersonal, communicate, leadership and management skills
• Strong problem-solving skills and analytical

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei