Total 10,680 Senior Executive service engineer job vacancies in Singapore

Location: Woodlands

Overview:

• Play a crucial role in the team, leading the design and development of products from concept to production.
• Driving innovation, ensuring products meet the highest standards of quality, performance, and reliability.

Responsibilities:

• Analyze project requirements and develop innovative solutions to meet customer needs.
• Design high precision and high-tech automation equipment.
• Select components such as servo axes and robots based on project requirements.
• Coordinate with fabrication houses and component suppliers to ensure timely delivery of parts and components.
• Guide assembly technicians in building and testing the equipment.
• Conduct design reviews and provide feedback to ensure continuous improvement of products.
• Stay up to date with the latest developments in mechanical engineering and automation technology.
• Other duties as assigned.

Requirement:

• Bachelor’s degree / Diploma in Mechanical Engineering / Mechatronics or related field preferred.
• Minimum 6 years of relevant experience in automation equipment design.
• Knowledge and experience in factory automation is an advantage.
• Ability to work independently and as part of a team.
• Experience in electrical, pneumatic, and sensor component selections.
• Proficient in SolidWorks 3D software.
• Strong understanding of mechanical engineering principles, materials, and manufacturing processes.
• Strong problem-solving abilities and attention to detail.
• Strong written and verbal communication skills, with strong interpersonal abilities.

Please include the following information in your resume.

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

TAN CHOON HAU

Registration No | R1988835

EA License |18C9251

• Responsible for planning and coordinating activities of the various F&B service personnel.
• Support the Restaurant Manager on all matters concerning staffing complaints, accidents, lost found items, etc.
• Ensure that the operations are adequately manned, taking into account peaks and troughs in demand.
• Ensuring that Members and guests are attended and manage employees to and provide quality standards for service.
• Oversee the grooming of staff and ensure that the code of conduct is adhered to at all times.
• Ensure that breakages and wastage of food are minimized.
• Responsible for ensuring that the outlet is properly set for service.
• Facilitate linen and guest supplies control and ensure proper stock control of such items.
• Liaise with other departments on maintenance of furniture, fixtures and fittings.
• Keep necessary records on sales, items and covers sold, number of guests served, etc.
• Ensure that all checks presented are accurately drawn up.
• Provide effective leadership to all immediate subordinates and motivates them to contribute to the best of their abilities.
• Any other duties that might be assigned from time to time

Requirements:

• Atleast 1 year of relevant experience in F&B
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Performance Management: Take charge of overseeing and managing the call center’s performance to ensure consistent achievement of Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Validate and provide insights on call center reports to the management team.
• Quality Assurance: Supervise the quality of customer interactions by implementing and driving initiatives for quality improvement. Work closely with the vendor to maintain high service standards and enhance customer satisfaction.
• Operational Audits: Conduct thorough assessments of the call center’s operations to identify process and knowledge gaps. Collaborate with the vendor to develop and implement comprehensive action plans to address these gaps and promote continuous improvement.
• Process Enhancement: Lead the development, review, and optimization of work processes, Standard Operating Procedures (SOPs), and protocols to improve operational efficiency and service quality. Foster innovation and change management initiatives within the team.
• Customer Interaction Analysis: Analyze customer interactions in-depth to identify key drivers and trends. Use interaction analytics to gain insights into customer sentiments, enhance the customer experience, and optimize call center performance.
• Training and Communication: Lead the training and communication efforts for the call center team regarding new business initiatives, systems, policies, and procedures. Ensure the team is well-prepared to meet changing customer needs and organizational directives.
• Support for Management: Serve as a vital support to the Customer Service Manager in strategic decision-making. Assume leadership roles in special projects and initiatives that enhance the overall effectiveness of the customer service function.
• Additional Responsibilities: Perform other tasks and duties as assigned by the Customer Service Manager or senior management.

Requirements:

• Diploma or higher qualification with at least 4-5 years of experience in a call centre environment, including leadership or supervisory experience.
• Strong written and verbal communication skills, with the ability to influence and collaborate effectively
• Advanced proficiency in Microsoft Excel and data analysis. Experience with interaction analytics and customer experience management tools is a plus.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nuturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nuturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of School and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma or GCE ‘A’ level holder.
• Two years of relevant working experience in an international private education setting.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Proficient in English and Chinese, with the ability to communicate effectively with stakeholders, clients, or partners across different geographical locations.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

--> Candidate Must possess the following Skill .

Android Handphones

--> Samsung double decker CPU Reballing .

--> UFI Replace and Reprogramming .

--> Emmc Replace and Reprogramming .

--> ISP in System Programming .

--> CPU ISP Programming .

--> Candidate must trouble shoot all audio issues in all handphone models.

--> Candidate must trouble shoot all network and charging issues .

--> Candidate must aware of all technical hardware and software tools .

--> Candidate who willing to work in weekends are preferred as most of our sales will be on weekends .

Iphone

---> Candidate must know how to sort out face id issue .

---> Battery and display error issue .

---> Fingerprint error issue .

---> Hang on logo issue .

---> CPU ram reballing .

---> Sandwich Board reballing

---> Mother board and IC problems

---> Candidate should have highest level of service skills.

Responsibilities

• Coordination between customers and operations

• Support and growth and business development team

• Assist the Head Operations/Business Development Director in resolving operations issues

• Arrange to meet up with clients and take charge of ad hoc projects and events

• Liaising with clients on their requirements

• Conducting incident and accident investigations and report writing where necessary

• Manage day-to-day deployment of busses and drivers

• Tabulate summary report for finance to prepare for billing (project basis)

• Prepare and submit driver clearance to clients if any

• Pass log sheet to clients

• Provide clients with the vehicle details

• Any other ad hoc duties assigned by superior

Requirements

• 2-5 years' proven track record in transportation industry.
• Experienced in fleet management will be desirable.
• Computer literate.
• Good comminication and planning /scheduling skills
• Strong team player and excellent leadership.
• A quick thinker, fast and alert at tll times

• Company located at Loyang Way

• Working hour: 9am – 6pm (Monday – Friday)

• AWS + Variable Bonus

• Excellent Welfare & Benefits

• Well Established Freight Forwarding Company

Job Scope

• Handle inquiries, prepare quotations, handle shipment activations and cross trade shipments.
• Coordinate with customers for their incoming, outgoing and cross-trade shipments.
• Coordinate with Overseas Agent for shipment activities.
• Understand import and export process.
• To complete all required documentations on time.
• To provide assistance with sales and marketing activities as required.
• Handle customer's issues, take appropriate action and / or notify relevant person and office to prevent a re-occurrence of customer issues.
• Ensure accurate data entry in reports.
• Any other ad-hoc task assigned.

Requirement

• Diploma / Degree in Supply Chain Management / Business Studies or equivalent
• 2 – 4 years of relevant working experience in related industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our client is one of the leading players in the Education sector. They are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the Central - easily accesible.

Job Responsibilities:

• Handle daily emails and phone inquiries.
• Provide support, advice, and counseling to students.
• Manage graduation logistics, including payment checks and distribution of transcripts and certificates.
• Schedule and coordinate deferred mid-term tests.
• Arrange exam script viewing sessions for students.
• Explain transfer contracts to students.
• Organize orientations, LinkedIn workshops, and graduation ceremonies.
• Conduct class visits and manage ad-hoc projects or audits.
• Oversee administrative tasks, including attendance checks, student tracking, and course evaluations.

Requirements:

• Min Diploma in Business or other relevant equivalent field of study.
• Min 1 year of customer service experience, with confidence in attending to students' enquiries.
• Entry level is welcome, with prior customer service exposure is highly prefered.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Join a dynamic education provider leading the way in Robotics, STEM, Coding, and Artificial Intelligence.

We are looking for a Customer Service Executive to manage daily operations at our Jurong East education centre, with occasional support at our Punggol branch.

This role is ideal for someone who enjoys assisting students and parents in a tech-forward environment.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: We handle the logistics while you focus on presenting your best self.
• Clear Communication: Timely updates and guidance throughout the application process.
• Personalized Advice: Leverage our expertise to highlight your strengths and secure the role.

Key Responsibilities:

• Manage walk-in, phone, and email enquiries from students and parents.
• Maintain accurate records and documentation.
• Support the scheduling of classes and handle administrative tasks.
• Assist trainers and ensure coordination between staff and students.
• Occasionally travel to other branches for meetings or to cover staff.
• Work on weekends, as these are our busiest days.

What We’re Looking For:

• Excellent customer service skills and a positive, approachable attitude.
• Strong organizational skills and the ability to multitask.
• Proficiency in English (spoken and written).
• Experience in customer service or admin roles is a plus.
• Familiarity with MS Office (Word, Excel) and Google Drive.
• Willing to work on weekends and travel between centres when needed.

Working Hours:

• 5½ Day Work Week:Weekdays: Monday, Thursday, Friday (1:00 PM – 8:00 PM); Tuesday (1:00 PM – 4:00 PM).
  Weekends: Saturday & Sunday (8:30 AM – 6:00 PM).
  
• 1-Hour break on weekends and 30-minute breaks on weekdays (except Tuesday).

Why Join Us?Be part of a team where your customer service skills are valued and where you can make a real difference in students’ lives.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

F&B Service Crews (#SeniorsWelcome), Work just 2 to 6 days!

Help with clearing/ setting tables and other ad-hoc duties at Japanese F&B restaurants (non-halal).

Job Details:

• We're Senior Friendly! (>65 year old are welcome to apply)
• Locations: Dhoby Ghaut/ Habourfront/ Pasir Ris (near MRT)
• Flexible Work: Choose 2 to 6 days a week (Mon - Sun)
• AM Shift: 10 am to 3 pm (Vivo & Pasir Ris)
• PM Shift: 6 pm to 11 pm (Dhoby)
• Expected rate: ~S$10 to 11/ hr before CPF, paid monthly
• Entitlements (i.e. CPF, Leaves, MC, etc.) is provided
• 8 SLOTS LEFT!

Requirements:

• Only Singaporeans/ SPR !
• Some F&B experience is preferred
• Able to speak and read simple English will be good (menu and service)
• Able to cope with the fast-paced restaurant environment

Interested? Contact us now on WhatsApp at 80776126, we'd love to chat with you; Tell Us:

1. Full Name
2. Tell us which location(s) suits you best

Feel free to contact us for other F&B, kitchen, and retail roles :)

Work Hours

Monday to Friday

9.30am to 6.30pm

1 hour lunch break

Saturday

12pm to 4pm

Job Description and Requirements

• Set out marketing plans and implementation action plans on the company's range of products with primary objective of retaining existing clients and penetrating new corporate relationships.
• Increasing market share and maximising profitability within framework of the company's overall strategic plan.
• Execute, Implement marketing plans and strategies.
• Coordinate properties viewing arrangement with current tenants and potential clients and showcase property features to potential clients.
• Prepares sales documents (quotation, service agreement and invoice) to be vetted by HOD before forwarding to clients. To follow up on timely payment from Client.
• Coordinate guests check in/0ut process with other relevant departments.
• Handles clients complaint and feedback. Target to resolve issues raised, with consultation with superior in order to maintain exceptional customer service and customer satisfaction
• Builds and maintains strong relationships with corporate or individual clients, travel agencies, an other key stakeholders to secure business partneship.
• Monitor market trends, other competitor activities.
• Update and monitor social medial platform and OTA/booking platforms. Digital marketing.
• Monitor and manages from inventory and prices to optimize occupancy and revenue
• Assists with operational exigencies and longer work hours may be required from time to time.
• Strong communication and interpersonal skills
• Proven track record in marketing sales
• Ability to multitask and prioritize tasks effectively
• Knowledge of market research and analysis techniques
• Proficency in CRM software and Microsoft Office suite.
• Must have knowledge of Little Hotelier
• Knowledge of Myob system and Xerox

• Assist in implementation and management of food safety (HACCP & ISO 22000) & quality assurance programmes in Central Kitchen & outlets (local & overseas)
• Training of staff in Standard Operating Procedures (SOPs), food hygiene and food handling techniques
• Assist in QA testing programme and new product development
• Conduct regular inspections
• Conduct investigations on customers’, outlets’ and Central Kitchen’s feedback
• Ensure all SOPs are adhered to at Central Kitchen & outlets
• Liaise with vendors/contractors on maintenance matters pertaining to food safety/QA issues

Requirements:

• Preferably 3 years of working experience in the QA field in the F&B industry
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

1. Delivering excellent customer service.

2. Ensure smooth operations to achieve good customer satisfaction.

3. Taking orders, serving of beverages and food to customers.

4. Maintain cleanliness and housekeeping of work areas.

5. Assist in food running where necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

• Audit outlets on receiving processing when required
• Coordinate purchasing activities and services based on company's needs
• Monitor process and supplier performance and resolve issues with suppliers
• Negotiate best price for goods and services without comprising quality
• To source for new / alternate supply on products and services
• Communicate and maintain good relationship with suppliers and colleagues at all level
• Assist in daily Outlet's operations
• Assist in managing purchasing information, systems and services
• Assist in monitoring and managing quality assurance systems
• Assist on ad-hoc project / assignments

Requirements:

• Atleast 2 years of relevant experience preferably in F&B industry
• SAP experience will be added advantage
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

1. Delivering excellent customer service.

2. Ensure smooth operations to achieve good customer satisfaction.

3. Taking orders, serving of beverages and food to customers.

4. Maintain cleanliness and housekeeping of work areas.

5. Assist in food running where necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

JOB DESCRIPTION

Joining the company as a trainee, you will be assigned a mentor who will work closely with you in your first 6 month as you become familiar with the role and industry. During this time, you will see first-hand what goes into ensuring a private jet charter goes off with ease. You will learn everything from how to build a successful sales list, work with HNWI and of course, how to administer a charter flight all whilst delivering service beyond expectation.

Job Responsibilities

• Design, review and optimize piping layouts and detailed design to meet engineering and functionality requirement
• Prepare and review piping material specifications for compliance with ASME/Other relevant code requirements
• Coordinate / validate pipe stress analysis (Static and Dynamic Analysis)
• Provide recommendations for modification or validation of piping layouts
• Review / generate piping, support and isometrics drawings
• Review / generate steel structure drawings
• Generate piping/structural material take off list
• Review / generate and optimize facility layout and structural design
• Coordinate / validate design calculations according to project requirements
• Liaise with client, project managers in design works
• Provide value engineering proposals during tender and ongoing projects
• Coordinate and assist the project team regarding on site works
• Ensure site works are according to the design drawings
• Check through drawings and ensure drawings are according to the design calculation
• Prepare As-built drawings/calculation for submissions

Requirements

• Degree in Engineering in relevant MEP (mechanical, electrical and piping/plumping) related discipline.
• Several years of job experience in design & engineering of process plants is preferred.
• Good sketching skills and ability to communicate thoughts and technical ideas concisely
• Good communication skills essential for team-based working.
• Highly motivated, proactive and willing to take on new challenges
• Good time management habits and ability to multi-task
• Analytical problem solving
• Proficient in MS Office, AutoCAD (Plant3d , Revit, Advanced Steel would be advantage)
• Coordination and alignment with structural drawings
• Understand and clarify client requirements

Responsibilities:

• Promote one-stop POS payment services to merchants
• Generate sales opportunities through cold calling, direct sales and visiting merchants
• Promote online and offline payment services (eg: e-wallets & credit cards) to various business partners
• Build and maintain good relationships with merchants

Salary and Benefits:

• Basic + Commission + Allowance up to $6,000+
• Comprehensive training and coaching to get you up to speed!
• Quarterly Bonus
• Referral Bonus
• 5 Days work week
• PH & Weekends OFF
• Annual Leave
• Birthday Leave
• Anniversary Leave

Location: Woodlands

Job Responsibilities:

• Design, develop, test, and debug robust and efficient industrial automation software using C++ , C# & WPF.

• Utilize Windows API and libraries for interaction with hardware components.

• Program machine functionalities using motion control cards for precise movement control.

• Integrate with distributed I/O systems to gather sensor data and control actuators.

• Implement robust communication protocols for data exchange between software and hardware components.

• Leverage advanced threading techniques and synchronization mechanisms for optimal application performance.

• Employ advanced memory management practices, including memory-mapped files, file mapping objects, and memory sections, to ensure efficient resource utilization.

• Utilize the C++ Standard Library and templates effectively for code optimization and reusability.

• Understand and utilize Windows objects like events and mutexes for thread synchronization and communication.

• (Optional) Develop user interfaces using frameworks like WPF or WinUI to provide a user-friendly experience for monitoring and control (if applicable).

• Write well-documented, maintainable, and efficient code adhering to best practices.

• Collaborate with electrical engineers and mechanical engineers to understand system requirements and ensure software meets functional specifications.

• Participate in code reviews and provide constructive feedback to fellow developers.

• Stay up-to-date with the latest advancements in C++, industrial automation technologies, and relevant libraries.

Job Requirements:

• Bachelor’s degree in computer science, Software Engineering, or a related field (or equivalent experience).

• Minimum 8 years of experience developing industrial automation software using C++, C# & WPF.

• Proven experience with programming motion control cards and distributed I/O systems.

• Strong understanding of Windows API development and memory management techniques.

• In-depth knowledge of the C++ Standard Library and its functionalities, including templates.

• Experience with Windows objects like events and mutexes.

• Familiarity with Windows GDI and GDI+ is a plus (for graphics-related tasks).

• Experience with Borland/Embarcadero C++ Builder VCL platforms is a strong plus.

• Excellent communication, collaboration, and problem-solving skills.

• Ability to work independently and as part of a cross-functional team.

• Strong analytical and critical thinking skills.

• Attention to detail and a commitment to quality.

Tan Choon Hau

EA Licence No:18C9251
EA Reg ID: R1988835

Our client is from Oil and Gas industry, a local leading player. They are looking for a Senior Electrical Engineer for the next phase of their business. They are located in West.

Duties:

• Supervise and enhance the reliability of electrical equipment in the Gas Engine Generator (GEG) area.
• Implement and maintain reliability programs and maintenance procedures for electrical systems.
• Manage minor CAPEX electrical projects in line with company standards.
• Investigate electrical failures to identify root causes and implement solutions.
• Coordinate with external stakeholders, including government agencies, on electrical matters.
• Support major expansion projects from an electrical and operational perspective.
• Work with Licensed Electrical Workers to ensure system integrity.
• Participate in emergency response, with assigned roles and responsibilities.

Requirements

• Min Bachelor’s Degree in Electrical Engineering or any relevant field.
• Min 5 years’ experience in Oil & Gas or Petrochemical industry
• Experience in Electrical maintenance or design

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Hiring: Customer Service Executive

Location: Kovan / Orchard Campus

Working hours: Mon-Fri 9am-6pm, Sat 9am-1pm (Alternate Saturday)

Salary range: $2200-3000 per month (commensurate with experience)

Responsibilities:

• Respond to customer enquiries via phone calls or face to face
• Administration of enrolment; including preparation of documentations
• Conduct orientation
• Providing customers with details and information on course enquiries
• Operational duties of Customer Service department
• Coordinating and marketing of activities including road shows, preview talks and exhibitions
• Other duties as assigned by the Management

Requirements:

• Customer focused and proactive, able to communicate professionally and with confidence
• Resourceful team player with excellent interpersonal skills

Interested candidates, please send in your resume to: HR @ DIMENSIONS.EDU.SG & state in the subject as "Customer Service Executive (Kovan / Orchard)".

We regret that only shortlisted candidates will be notified.

A Chemical MNC base in central region is seeking for a Customer Service to perform end to end order fulfilment.

• Process customer orders and place orders with supplier according to customer requirement, prepare reports of outstanding orders for customers
• Monitor and manage inventory level and highlight slow-moving inventory and avoid dead stock
• Coordinate with warehouse personnel regarding the availability of materials stored in the warehouse and resolve issues/discrepancies, as needed.
• Monitor customer outstanding order quantity and accounts receivables
• Coordinate with Sales Team to ensure smooth delivery of goods to customers
• Build long-term relationships with existing and potential business partners including 3rd party logistic service providers and attend to customer & supplier enquiries
• Handle shipment documentations and ensure compliance to government’s tax regulations guideline
• Manage Letter of Credit (LC) transactions

Requirements:

• Min. Diploma Holder (Logistics, Business Admin, Supply Chain Mgmt.) and above
• Preferably 3-4 years of relevant customer service working experience
• Good knowledge of SAP system (Logistics) & Microsoft Excel
• Meticulous in figures
• Able to work independently with minimal supervision
• Excellent communication, interpersonal and computer skills

Job Description

Handles customer’s enquiries

Update customers on the status of their orders

Creation of receiving documents, delivery orders and invoices

Liaise with relevant departments to ensure on time delivery

Attend to customers' feedback

Maintains proper filing of documents

Follow up with customers on their material collection status

Perform other ad-hoc duties as assigned by superiors

Job Requirements

Candidate must minimally possess an O Level or ITE Certificate.

Positive working attitude and ability to work independently.

Meticulous, good communicator with an eye for detail.

2 years of relevant work experience preferred.

Singaporean only.

1) Attend to incoming calls, whatsapp messages, emails and other forms of communication methods

2) Take orders from customers and sales team and input into the system

3) Liaise with Operations Planning Team to ensure jobs are assigned out and provide updates to customers/sales team (if necessary)

4) Resolve customer issues and complaints

5) Submit weekly/monthly reports

Requirements:

1) Minimum 3 years of working experience in customer service, operations or logistics roles

2) Good written and oral communication skills

3) Able to multi task, handle stress and highly motivated

4) Able to work independently and as a team player

5) Must be able to commit to 5.5 days work week

We do not require recruitment agent services, please desist from contacting us.

Mon to Fri 9am - 6pm

Responsibilities:

● Making & receiving customer inquiry calls

● Handling customer complaints

● Collecting & analysing customer feedback

● Responding to customer reviews

● Support software training & software installation with customer

● Intervention driver fatigue cases for commercial bus & SME companies

● Assist in the retrieval of camera footage for customers

● Prepare usage report for sales team for grants claim

● Prepare telematic reports for customers to improve driver behaviours & help

reduce accident cases

● Data analytics for software & product accuracy

● Back-end QC check for new vehicle installation project

● Observe & monitor for server performance

● Arrange CCTV installation or maintenance booking with the customer

Additional Information:

● Interpersonal and customer service skills

● Analytical and problem-solving skills

● Multitasking and organizational skills

● Ability to answer a high volume of calls and/or emails daily

● Ability to share work among the customer service team

● Attentiveness and patience

● Time-management skills

● Ability to find positivity in any situation

● Diploma /Degree education background can also apply

Mon to Fri 9am - 6pm