Total 19 Manager service engineer job vacancies in D27 Yishun, Sembawang

The Operations Manager will oversee and coordinate the day-to-day activities of our Soft Service Team. This role involves planning and scheduling manpower, ensuring excellent service delivery, and managing client relationships.

Key Responsibilities:

Position Summary:

We are seeking an experienced Operations Manager specifically for Environmental Services. This role is crucial in ensuring the efficient daily operations of cleaning services while adhering to contract requirements and maintaining high standards of quality and safety. The Operations Manager will oversee manpower scheduling, staff performance, client relationships, and compliance with regulatory standards.

Key Responsibilities:

· Develop and implement manpower schedules to optimize daily cleaning operations and meet contract specifications and customer expectations.

· Monitor and assess manpower operations, recruit staff as needed, and ensure staff performance aligns with productivity and service quality standards.

· Review and develop manpower strategies to optimize team performance and operational efficiency.

· Manage and review daily staff attendance, performance evaluations, and ensure adherence to quality standards.

· Regularly monitor and control manpower costs to ensure alignment with the budget.

· Build and maintain strong client relationships to address their concerns and understand their cleaning requirements.

· Ensure the Soft Service Team adheres to cleaning schedules, checklists, and quality standards.

· Collaborate with the Soft Service Team and clients to review and improve operational plans.

· Manage inventory levels for cleaning equipment, tools, and supplies, and collaborate with procurement for timely replenishment.

· Develop, implement, and review Standard Operating Procedures (SOPs) to ensure compliance and operational efficiency.

· Ensure compliance with workplace safety, health regulations, and proper use of cleaning chemicals and PPE.

· Assess staff training needs, develop and implement training plans to enhance skills and performance.

· Coordinate with suppliers and vendors to procure cleaning materials and equipment at competitive prices.

· Oversee health and safety compliance for cleaning operations, including staff adherence to safety protocols.

· Act as the primary point of contact for clients, promptly addressing any concerns or special requests.

· Supervise, train, and motivate the cleaning team to ensure high performance and adherence to health and safety standards.

· Conduct performance evaluations, provide feedback, and implement performance improvement programs.

· Prepare and manage the cleaning operations budget, ensuring cost control without compromising service quality.

Qualifications:

• Possess at least a Diploma or Degree in Facilities Management, or a related field.
• At least 3 years of experience in operations management within the environmental services sector and handling multiple job sites.
• Strong organizational and planning skills with the ability to manage multiple tasks and priorities.
• Excellent communication and interpersonal skills to effectively manage client relationships and collaborate with team members.
• Proficiency in handling operational issues and implementing effective solutions.
• Experience in performance management and staff supervision.
• Ability to prepare detailed reports and analyse service performance.

Position Summary:

The Operations Manager will oversee and coordinate the day-to-day activities of our Soft Service Team. This role involves planning and scheduling manpower, ensuring excellent service delivery, and managing client relationships.

We are seeking an experienced Operations Manager specifically for Environmental Services. This role is crucial in ensuring the efficient daily operations of cleaning services while adhering to contract requirements and maintaining high standards of quality and safety. The Operations Manager will oversee manpower scheduling, staff performance, client relationships, and compliance with regulatory standards.

Key Responsibilities:

· Develop and implement manpower schedules to optimize daily cleaning operations and meet contract specifications and customer expectations.

· Monitor and assess manpower operations, recruit staff as needed, and ensure staff performance aligns with productivity and service quality standards.

· Review and develop manpower strategies to optimize team performance and operational efficiency.

· Manage and review daily staff attendance, performance evaluations, and ensure adherence to quality standards.

· Regularly monitor and control manpower costs to ensure alignment with the budget.

· Build and maintain strong client relationships to address their concerns and understand their cleaning requirements.

· Ensure the Soft Service Team adheres to cleaning schedules, checklists, and quality standards.

· Collaborate with the Soft Service Team and clients to review and improve operational plans.

· Manage inventory levels for cleaning equipment, tools, and supplies, and collaborate with procurement for timely replenishment.

· Develop, implement, and review Standard Operating Procedures (SOPs) to ensure compliance and operational efficiency.

· Ensure compliance with workplace safety, health regulations, and proper use of cleaning chemicals and PPE.

· Assess staff training needs, develop and implement training plans to enhance skills and performance.

· Coordinate with suppliers and vendors to procure cleaning materials and equipment at competitive prices.

· Oversee health and safety compliance for cleaning operations, including staff adherence to safety protocols.

· Act as the primary point of contact for clients, promptly addressing any concerns or special requests.

· Supervise, train, and motivate the cleaning team to ensure high performance and adherence to health and safety standards.

· Conduct performance evaluations, provide feedback, and implement performance improvement programs.

· Prepare and manage the cleaning operations budget, ensuring cost control without compromising service quality.

Qualifications:

• Possess at least a Diploma or Degree in Facilities Management, or a related field.
• At least 3 years of experience in operations management within the environmental services sector and handling multiple job sites.
• Strong organizational and planning skills with the ability to manage multiple tasks and priorities.
• Excellent communication and interpersonal skills to effectively manage client relationships and collaborate with team members.
• Proficiency in handling operational issues and implementing effective solutions.
• Experience in performance management and staff supervision.
• Ability to prepare detailed reports and analyse service performance.

• Checking the daily cash balance
• Interacting with the customers that come to the counter
• Organizing all the work they do and maintaining the accounting records
• Reporting discrepancies they find within the accounts to their superiors
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• To assist in taking orders from customers
• To assist in cashiering duties and responsibilitiesTo assist in cashiering duties and responsibilities
• To ensure cleanliness of equipment and surroundings
• To Prepare Ice and Hot Beverages
• Any other duties assigned by supervisor/manager

Job Description

Leadership and Management:

• Oversee the entire service department, including technicians, engineers, and support staff. Provide leadership, direction, and guidance to ensure that service operations run smoothly and efficiently.
• Oversee the day-to-day operations of the service department
• Responsible for managing and sourcing maintenance contracts.
• Responsible for preparing and submitting tenders and quotations for maintenance services and related works.
• Assess maintenance sites for additional work beyond the scope of the existing contract. Coordinate with supervisors and engineers to identify these needs, propose them to clients, and provide quotations for the additional services.

Customer Relationship Management:

• Primary point of contact for clients.
• Responsible in follow-up with clients on maintenance works.
• Gather and share feedback from clients with relevant personnel.
• Ensure prompt attendance to clients’ feedback.
• Coordinating with other departments, resolving customer complaints, and implementing process improvements.

Resource Allocation:

• Responsible for allocating resources, including personnel, equipment, and materials, to ensure that service calls are handled promptly and effectively.

Budgeting and Financial Management:

• Develop and manage budgets for service operations. Monitor expenses, control costs, and seek ways to improve profitability while maintaining high-quality service.

Quality Assurance:

• Establish and enforce quality standards for service delivery. Monitor performance metrics, conduct audits, and implement corrective actions as needed to ensure consistent quality.

Training and Development:

• Oversee the training and development of service personnel.
• Identify training needs, provide ongoing education, and promote a culture of continuous improvement.

Regulatory Compliance:

• Ensure that service operations comply with relevant regulations, codes, and standards. Stay informed about industry best practices and legal requirements to mitigate risks and ensure safety and compliance.

Requirements

• Technical knowledge and at least 10 years of experience in the air-conditioning and mechanical ventilation (ACMV) field.
• Experience in service management or related roles.
• Diploma/ Degree in Mechanical Engineering/ Electrical Electronics Engineering or BCA approved certification.
• Analytical and good troubleshooting skills.
• Strong leadership and managerial skills.
• Problem-solving and decision-making skills.
• Customer service-oriented mindset.
• Able to work independently and in a team.
• Willing to learn.
• Resourceful, initiative, driven, and pro-active.
• Ability to multitask and prioritize work.
• Confident, positive mindset, honest, has integrity and good work ethics.
• Able to converse, read and write in English.
• Excellent communication and interpersonal skills.
• Basic computer literacy skills.

*Preferable experience in HDB/ MCST Condominium Repair & Redecoration Work OR HDB BTO Project

• Project Planning and Scheduling:Assist in planning, scheduling, and monitoring project activities.
  Ensure tasks are completed on time and within budget.
  
• Coordination and Communication:Liaise with clients, subcontractors, and other stakeholders.
  Facilitate communication between project team members.
  
• Quality and Safety Assurance:Ensure compliance with safety regulations and quality standards.
  Monitor and enforce safety measures on site.
  
• Documentation and Reporting:Prepare and maintain project documentation.
  Report on project progress and any issues to the Project Manager.
  
• Resource Management:Manage resources, including materials and equipment.
  Coordinate the delivery of materials and components to the site.
  
• Support to Project Manager:Assist the Project Manager with budgeting, scheduling, and risk control.
  Provide technical support and help resolve any project-related issues.
  

Job description
Functional objectives (Role / desired outcome)
• Integrated and effective customer service hub with close cross-regional and -functional alignment.
• High customer satisfaction and loyalty via above-average customer service levels.

Tasks and Responsibilities
• Develop and execute a comprehensive customer service strategy for the Asia region in alignment with the company's overall business strategy.
• Monitor and analyze customer feedback as well as current processes to identify areas for improvement and develop as well as implement action plans accordingly (incl. resource allocation).
• Set and approve targets for the functions within the Asia CS hub and ensure their achievement.
• Effectively manage the CS organization to ensure delivery of outstanding service – meeting or exceeding the commitments made to customers.
• Provide regular reports on customer service performance to senior management and handle the escalation process to them.
• Ensure compliance with all relevant regulations and standards related to customer service.
• Collaborate with Frontline Sales to identify and capitalize on cross-selling and upselling opportunities.
• Lead the CS team by providing coaching and performance mgmt. to foster a positive environment that encourages employee retention and satisfaction.

Education and professional knowledge:
• 5+ years of experience in customer service, ideally with experience in leading a regional / cross-border Customer Service organization.
• Preferably working in a medium-sized manufacturing company.
• Building and developing a multi-national customer service team.
• Demonstrated expertise in project management and the ability to plan and organize strategic initiatives related to customer service.
• SAP knowledge and experience is a must.
• Profound knowledge of the customer service landscape, including customer needs, key market developments and strategic options.
• Demonstrated expertise in project management and the ability to plan and organize strategic initiatives related to customer service.
• Excellent interpersonal skills and ability to manage and align stakeholders, including customers, suppliers, and internal teams and management.
• Bachelor’s or Master’s degree in management or related field, with excellent English language skills both orally and in writing.

• Checking the daily cash balance
• Interacting with the customers that come to the counter
• Organizing all the work they do and maintaining the accounting records
• Reporting discrepancies they find within the accounts to their superiors
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• To assist in taking orders from customers
• To assist in cashiering duties and responsibilitiesTo assist in cashiering duties and responsibilities
• To ensure cleanliness of equipment and surroundings
• To Prepare Ice and Hot Beverages
• Any other duties assigned by supervisor/manager

Responsibilities:

• Lead, manage and motivate a team of Leaders, Operators and Technicians to achieve daily production targets in output, quality, delivery and cycle time.
• Overall resource planning and allocation for Operation departments.
• Plan, organize and control for daily Operations and execute work effectively.
• Responsible for continuous improvement programmes to improve on quality, productivity and delivery.
• Plan and organize manpower requirements for the department to achieve maximum efficiency and performance.
• Monitor and appraise the individual worker’s performance.
• Recommend and verify the implementation of product non-conformity solution.
• Handle customer feedbacks and enquiries.
• Responsible for corrective and preventive action.
• Perform any other duties as required and directed by the company.
• Plan and arrange preventive and forced maintenance on plant machinery.
• Ensure and implement good 5S housekeeping and compliance safety measures in the plant as required.
• Enforce worker discipline in accordance to company guidelines and policy.

Requirements:

• At least 5 years working experience in an operations background.
• Able to work extended irregular hours.

Service Manager (Water/Wastewater Treatment)

Responsibilities

• Coordination, planning and execution of routine Maintenance and Operation job for Water/Waste Water treatment equipment & system
• Carry out plant performance monitoring, water quality checking, data trending and submit the analysis report to system owner.
• Water system troubleshooting and emergency response.
• Provide system improvement and modification solutions to customer along with engineering team.
• Good attitude and communication with clients to meet the client and system requirement.
• Good teamwork with multi-disciplinary engineering knowledge.
• Managed service team manpower schedule arrangements.

Requirements

• Minimum Degree Holder on Chemical Engineering, Mechanical Engineering, Environmental Engineering or equivalent are preferred.
• Excellent Planning skill
• Good leadership, communication and teamwork player
• At least 5 years of relevant working experience
• Candidate with driving license preferred
• Candidates who can start work in short notice preferred
• Local preferred

• Checking the daily cash balance
• Interacting with the customers that come to the counter
• Organizing all the work they do and maintaining the accounting records
• Reporting discrepancies they find within the accounts to their superiors
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• To assist in taking orders from customers
• To assist in cashiering duties and responsibilities
• To ensure cleanliness of equipment and surroundings
• To Prepare Ice and Hot Beverages
• Any other duties assigned by supervisor/manager

• Checking the daily cash balance
• Interacting with the customers that come to the counter
• Organizing all the work they do and maintaining the accounting records
• Reporting discrepancies they find within the accounts to their superiors
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• To assist in taking orders from customers
• To assist in cashiering duties and responsibilitiesTo assist in cashiering duties and responsibilities
• To ensure cleanliness of equipment and surroundings
• To Prepare Ice and Hot Beverages
• Any other duties assigned by supervisor/manager

As a Principal NAND Device Engineering Lead or Manager in the Device Technology Development group at Singapore site of Micron Technology Inc., you will be responsible for analyzing the cell device characteristics, engineering memory device/array operation, and developing novel solutions for next generation NAND technologies in order to meet the required cell and array performance within project timelines. This is a senior role where you will lead array development activity with independent responsibilities and deliverables, optionally including management of engineers. You will have an exciting opportunity to be front and center in the development of the most cutting-edge NAND technologies and products in the world!

Your responsibilities will include, but are not limited to:

• Contribute to the device technology development of state of the art NAND cell, in particular by providing expertise in NAND Cell device physics and NAND memory array operation.
• Trim and waveform/algo innovations in order to improve Vt placement, performance and reliability. Utilize first principles device knowledge to develop novel array solutions.
• Perform electrical characterization of NAND cell arrays and test structures to identify device improvement directions at component level as well as system level.
• Contributing to the cell improvement effort (performance, reliability) by providing feedback to Process Integration and Design teams
• Strong collaboration is required with design, product, system and probe engineers.

Requirements:

Successful candidates for this position will have:

• Ph.D or Master’s degree in Electrical engineering with focus on Semiconductor devices
• A strong understanding and experience with nonvolatile memories and in particular, NAND device physics. Experience with NAND cell trim and algo development is required. (Preferably >5 years experience)
• Solid communication and reporting abilities.
• The ability to be highly skilled at driving for results in a time-constrained environment.

Zero Spot Laundry Service Pte Ltd is a professional laundry service provider offering large-scale integrated laundry solutions to healthcare, hotels and serviced apartments in Singapore.

Responsibilities:

• Lead, manage and motivate a team of Leaders & Operators to achieve daily production targets in output, quality, delivery and cycle time.
• Overall resource planning and allocation for Operation departments.
• Plan, organize and control for daily Operations and execute work effectively.
• Responsible for continuous improvement programmes to improve on quality, productivity and delivery.
• Plan and organize manpower requirements for the department to achieve maximum efficiency and performance.
• Estimating, Negotiating and agreeing Budgets and Timescales with Stakeholders.
• Recommend and verify the implementation of product non-conformity solution.
• Ensuring Workplace Safety and Health (WSH) regulations are met
• Handle customer feedbacks and enquiries.
• Responsible for corrective and preventive action.
• Plan and arrange preventive and forced maintenance on plant machinery.
• Ensure and implement good 5S housekeeping and compliance safety measures in the plant as required.
• Determining Production Quality Control Standards
• Study Energy usage patterns and find ways to save energy.
• Monitor and appraise the individual worker’s performance.
• Perform any other duties as required and directed by the company.

Requirements:

• Min. 5 years of working experience in manufacturing/factory/operation background.
• Experienced in laundry industry will be an added advantage

Zero Spot Laundry Service Pte Ltd is a professional laundry service provider offering large-scale integrated laundry solutions to healthcare, hotels and serviced apartments in Singapore.

Responsibilities:

• Assist in leading, managing and motivating a team of Leaders & Operators to achieve daily production targets in output, quality, delivery and cycle time.
• Overall resource planning and allocation for Operation departments.
• Plan, organize and control for daily Operations and execute work effectively.
• Responsible for continuous improvement programmes to improve on quality, productivity and delivery.
• Plan and organize manpower requirements for the department to achieve maximum efficiency and performance.
• Estimating, Negotiating and agreeing Budgets and Timescales with Stakeholders.
• Recommend and verify the implementation of product non-conformity solution.
• Ensuring Workplace Safety and Health (WSH) regulations are met
• Handle customer feedbacks and enquiries.
• Responsible for corrective and preventive action.
• Plan and arrange preventive and forced maintenance on plant machinery.
• Ensure and implement good 5S housekeeping and compliance safety measures in the plant as required.
• Determining Production Quality Control Standards
• Study Energy usage patterns and find ways to save energy.
• Monitor and appraise the individual worker’s performance.
• Perform any other duties as required and directed by the company.

Requirements:

• Min. 5 years of working experience in manufacturing/factory/operation background.
• Experienced in laundry industry will be an added advantage

PMCE is seeking a dedicated and experienced Solar Engineer/Coordinator to join our team. The ideal candidate will be responsible for scheduling, planning, forecasting, resourcing, and managing of technical activities of solar PV systems for residential, commercial, and industrial clients. The role involves ensuring projects are completed on time, within budget, and to the highest quality standards.

Key Responsibilities:

1. System Engineering: Conduct site assessments to determine the feasibility of solar PV installations.
   Use software tools to model solar energy production and optimize system performance.
   
2. Project Coordination: Coordinate with clients, contractors, and internal teams to ensure smooth project execution.
   Develop project schedules and manage timelines to ensure timely completion.
   Oversee the procurement of materials and equipment.
   Ensure compliance with local regulations, building codes, and safety standards.
   
3. Installation Oversight: Supervise on-site installation activities to ensure adherence to design specifications and quality standards.
   Provide technical support and guidance to installation teams.
   Conduct inspections and quality control checks during and after installation.
   
4. Documentation and Reporting: Maintain accurate records of project progress, including daily reports, photos, and as-built drawings.
   Prepare and submit required documentation to regulatory authorities and clients.
   Generate performance reports and analyze system data to ensure optimal operation.
   
5. Customer Support: Provide technical support to customers regarding system performance and maintenance.
   Address customer inquiries and resolve issues promptly and professionally.
   Conduct training sessions for clients on system operation and maintenance.
   
6. Continuous Improvement: Stay updated with the latest industry trends, technologies, and best practices.
   Implement process improvements to enhance project efficiency and quality.
   Participate in professional development opportunities and certifications.
   

Qualifications:

• Bachelor's degree in Electrical Engineering, Renewable Energy, or a related field.
• Minimum of 3 years of experience in solar.
• Strong knowledge of electrical codes, standards, and safety practices.
• Excellent project management and organizational skills.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Valid driver’s license and willingness to travel to project sites as needed.

Preferred Skills:

• Relevant safety certifications
• Experience with battery storage systems and microgrid design.
• Familiarity with energy management systems and software.
• Knowledge of local regulations and incentives related to solar energy in Singapore.

Working Conditions:

• Primarily office-based with frequent visits to project sites.
• May require working at heights and in various weather conditions.
• Occasional weekend or after-hours work may be necessary to meet project deadlines.

Service Manager Responsibilities:

• Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.
• Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
• Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
• Setting up and maintaining a service desk and evaluating its efficiency.
• Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
• Monitoring department issues and client complaints to create methods to lessen recurring issues.
• Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.
• Maintaining strong relationships with manufacturers, dealers, and sales representatives.
• Helping to train new employees in company procedures.
• Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes.

Job Description:

1. Responsible for maintenance & add-on related activities including attending meetings, coordination and supervision works.

2. Plan the maintenance schedule and ensure that the work schedules are executed as planned.

3. Review and check the service reports and ensure the information is accurate for the purposes of quotation submission or invoicing for completed works or following up action if required rectification works.

4. Assign tasks to the team when there are breakdown calls from the clients.

5. Monitor and follow up on procurement of parts.

6. Ensure the sub-con workers follow proper work processes.

7. Perform price negotiation to meet the budget.

8. Ensure the spare parts / equipment are always maintaining at the minimum stock inventory level.

9. Provide supervision to the Engineers and Technicians for day-to-day work activities.

10. Follow up payment from the customers.

11. Forecast future manpower needs to ensure there is sufficient manpower to perform the assigned tasks.

12. Co-ordinate with the project teams for projects handover.

13. Arrange and conduct training for the staff.

14. Other duties as assigned,

Job Requirements:

1. Diploma / Degree in Engineering.

2. At least 5 years of work experience in the related field.

3. Experience in one or more of the following fields will be an added advantage:

· Building Management System

· Security, Access Control, CCTV System

· Fire Alarm System

4. Good management Skills.

5. Pleasant personality, excellent customer service skills and able to build and maintain a positive relationship with customer satisfaction.

Job Descriptions:

• Lead day-to-day operations of the service team.
• Conduct product delivery training for distributors and customers.
• Provide remote diagnosis and fault analysis guidance via emails and/or calls.
• Perform on-site field services in local and ASEAN countries.
• Generate service reports and recommend spare parts, assisting the Parts team.
• Submit warranty claims and quality reports to drive product quality improvements.
• Demonstrate flexibility, including working beyond office hours if required.
• Undertake any other ad-hoc duties assigned from time to time.

Job Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry.
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram.
• Process valid Class 3 Driving License.
• Meticulous and self-motivated; cooperate and comply.

Zero Spot Laundry Service Pte Ltd is a professional laundry service provider offering large-scale integrated laundry solutions to healthcare, hotels and serviced apartments in Singapore.

Responsibilities:

• Lead, manage and motivate a team of Leaders & Operators to achieve daily production targets in output, quality, delivery and cycle time.
• Overall resource planning and allocation for Operation departments.
• Plan, organize and control for daily Operations and execute work effectively.
• Responsible for continuous improvement programmes to improve on quality, productivity and delivery.
• Plan and organize manpower requirements for the department to achieve maximum efficiency and performance.
• Estimating, Negotiating and agreeing Budgets and Timescales with Stakeholders.
• Recommend and verify the implementation of product non-conformity solution.
• Ensuring Workplace Safety and Health (WSH) regulations are met
• Handle customer feedbacks and enquiries.
• Responsible for corrective and preventive action.
• Plan and arrange preventive and forced maintenance on plant machinery.
• Ensure and implement good 5S housekeeping and compliance safety measures in the plant as required.
• Determining Production Quality Control Standards
• Study Energy usage patterns and find ways to save energy.
• Monitor and appraise the individual worker’s performance.
• Perform any other duties as required and directed by the company.

Requirements:

• Min. 5 years of working experience in manufacturing/factory/operation background.
• Experienced in laundry industry will be an added advantage