Responsibilities:

HR

- Oversee and implement strategic manpower planning initiatives.

- Manage recruitment processes, onboarding, and resignation procedures.

- Maintain staff and leave records.

- Process staff claims and handle benefits administration.

- Implement performance appraisal processes twice a year.

- Manage union relations

Finance

- Review monthly journals, provisions, and financial statements.

- Handle internal and external audits

- Administer GST, corporate tax submission, and withholding tax calculation.

- Prepare and review quarterly/yearly/5 years forecast.

- Submit budget to Board of Directors for approval.

- Analyze budget vs. actual results regularly.

Engineering Management:

- Troubleshoot basic mechanical/structural/payloads/systems problems.

- Support Engineering department and project team goals.

- Coordinate with other departments as necessary.

- Utilize internal drawing/document standards and interpret OEM airplane installation drawings.

Requirements:

- Qualified degree in Engineering/Finance, or related field.

- Fluent in Japanese for effective communication with offices in Japan.

- Knowledge of engineering principles, design, and practical application.

- Proficient in reading and understanding Computer Aided Design (CAD) designs.

- Finance and human resources skills are essential.

Job Responsibilities:

• Scheduling of daily collection / delivery
• Resolving daily collection / delivery issues
• Tabulate trip allowances
• Conduct weekly toolbox / training session
• Perform cross training for team members
• Ensure the maintenance of all vehicles
• Submission of Safety Induction Course / Other related courses
• Responsible for team performance & discipline
• Work closely with Customer Service & Operation Team
• Positive problem-solving attitude
• Act as backup for other fleet supervisor during their absent
• Coordinate ah-hoc emergency response
• Incident report submission – lead investigation/determine root-cause/corrective & preventive plan

• Promote the implementation of sales management policies and systems throughout the network and provide support
• Assist in completing the setting and decomposition of sales management indicators
• Monitor sales management indicators and assist in analyzing the causes of abnormal indicators
• Establish and improve the sales analysis and management evaluation methodology, and implement promotion training, and regularly analyze and output sales work reports based on the methodology, find problems, put forward improvement suggestions, and follow up the results
• Promote the implementation of the sales assessment and reward system for business promotion projects, and effectively motivate the performance of the sales team

Requirements:

• A bachelor's degree is required, logistics management major is preferred
• Possess rich theoretical knowledge in data statistics and analysis
• 5 years and above experience in the transportation or logistics industry
• Strong data analysis skills
• Good communication skills
• Strong sense of work responsibility and teamwork spirit

Overall responsibility:

- Installation, repair, maintenance of medical equipment in Singapore

- Supports the Sales Team with technical information and customer calls as needed

- Provide technical information for pre-bid and tender specifications

- Completes timesheets within the allocated timeframe

- Available for travel for training overseas

Consults with

• Directors

• Administrator

• Product Managers/Engineers of Principals

Capabilities

- Communicates effectively,

- Resourceful,

- Can work independently,

- Desire to upgrade technical and interpersonal skills

- Prompt customer response

Qualifications

• Electric & Electronics Engineering Certification or Equivalent

• Basic knowledge of PC, Windows & Microsoft Office

• Good communication, reading, writing English

• Good technical troubleshooting skill

Job Description

• Provide guidance and direction to CAD team to ensure operational and rechnical excellence.
• Responsible for updating drawings as per the latest information provided
• Collaborate with others to establish timelines and budgets, as well as solve problems.
• Other duties as assigned

Job Requirements

• Make decisions based on designs.
• Maintain documentation records of generated design deliverables.
• Extensive knowledge of the company's preferred software.
• Ability to collaborate with others to solve problems.
• Minimum 5 years of relevant experience in infrastructure projects' implementation
• Strong communication skills.

Responsibilities

· Responsible for assessing, clarifying, and validating the customers’ needs on regular basis & maintaining high customer satisfaction ratings.

· Partner with solution team & delivery team to develop account strategy plan and business plan.

· Research on telco industry and perform market insight to ensure the competitiveness of proposed solution.

· Achieve annual business plan through efficient internal collaboration and proper customer approaching.

· Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training.

· Handle related duties which are necessary for the proper management of key accounts and duties assigned.

Job Requirements

· Candidate must possess at least Bachelor Degree in any field.

· Candidate from ICT background is strongly preferred related with carrier network.

· Proven results of delivering client solutions and meeting sales goals.

· At least 5 years of experience in sales or relevant experiences, or similar client support role a plus.

· Ability to multi-task and manage multiple priorities in a fast-paced environment.

· Must be customer oriented, detail-oriented and capable of accurate work with minimal supervision.

· Strong negotiation skills, Self-motivated and self-directed.

Job Responsibilities:

· Ensure overall success of a project, or a portfolio of projects, by ensuring that projects are delivered on time, within budget, meet business requirements and comply with governance framework, including security and resiliency.

· Manage and monitor project plan, project milestones, risk and change management to ensure delivery of the project on schedule, within scope and budget.

· Plan and manage the scope of the project, its objectives and desired outcomes, and ensure alignment of project to the business outcomes of the Authority.

· Lead the development of the overall project schedule & activities based on the appropriate methodology including identifying dependency, critical path, milestones, and deliverables.

· Build comprehensive work plan and ensure all team members are on-board with delegated tasks and activities.

· Perform stakeholder management, including keeping the relevant stakeholders informed of the project status on a timely and regular basis.

· Manage processes and procedures covering issue and risk management.

· Manage the project schedule & lead activities towards the successful closure of the project including Performance Guarantee and Warranty Period.

· During project phase, lead the application in covering:

i. Contract Management.

ii. Service Level Management (SLA).

iii. Service/Change Request Management (scope, schedule, budget, prioritisation).

iv. Problem and Incident Management (tracking, escalation, closure).

v. Audit and Security Services.

vi. Risk Management.

· CITPM (Certified ICT Project Management Programme) or PMP (Project Management Professional) or COMIT (Certification in Outsourcing Management for IT) or an equivalent certification will be an added advantage.

· Hands-on experience in full project development life cycles.

· Team player with project management and people management skills.

· Experience in Hardware or Technical refresh project is an added advantage.

· Analytical, conceptualisation and problem-solving skills.

· Knowledge of Singapore Authority procurement and governance processes will be an added advantage.

· Familiar with Singapore government data security policies and governance Alternative Change Management Skills Set and Experience for Project Manager.

· A solid understanding of how people go through a change and the change process.

Responsibilities:

• Devise a growth strategy that encompasses both financial success and customer satisfaction.
• Conduct research to identify emerging markets and evolving customer needs.
• Schedule and conduct business meetings with potential clients.
• Promote our company's products/services, aligning them with clients' objectives and needs.
• Ensure compliance with legal regulations when preparing sales contracts.
• Maintain comprehensive records of sales, revenue, and invoices.
• Provide reliable post-sales support and feedback.
• Cultivate enduring relationships with both new and existing clients.
• Mentor and nurture entry-level staff, helping them grow into valuable sales professionals.
• Set development goals for the team and the business, and ensure their achievement.
• Provide training and assistance to team members for skill development.
• Identify and tap into new markets while enhancing sales strategies.
• Perform any additional tasks as assigned by the director.

Requirements and Skills:

• Proven work experience as a business development manager, sales executive, or in a related role.
• Demonstrated track record of sales success.
• Customer support experience is a bonus.
• Proficiency in MS Office and CRM software (e.g., Salesforce).
• Strong command of the English language.
• Sound market knowledge.
• Exceptional communication and negotiation abilities.
• Aptitude for building rapport with clients.
• Excellent time management and planning skills.
• Ability to thrive under pressure.
• Availability to work within flexible hours, including evenings, holidays, and weekends.

To be a part of the Engineering Planning Department responsible for planning and rolling out Singapore’s Next Generation Nationwide Broadband Network (Next Gen NBN) fibre infrastructure.

Responsibilities :

• Plan/Design pipeline/innerduct and cable project schemes for the implementation of NetLink Trust’s fibre network infrastructure.
• Update Network Inventory records of cables, pipelines and orders according to the planned project and on-site assignment.
• To monitor project implementation progress of projects.
• Perform any other tasks as assigned by the supervisor.

Requirements :

• A Diploma in Engineering or with at least 3 years of relevant experience.
• Experience in CAD/CAM drafting environment would be an advantage.
• Knowledge of network rollout or implementation would be an advantage.
• Possess excellent project management and communications skills.
• A good team player and quick learning, goal oriented individual.

This role is a 6 month contract role.

Overall Purpose of the Job

The Aspire Lifestyles group aim to be the leading global provider of customer engagement and loyalty services to key target client segments. The Client Service Executive will have dual accountability to support the Aspire team by servicing existing clients' requirements; inclusive of all contractual maintenance and reporting, performance of contractual and ad hoc invoicing requirements. The Client Service Executive will perform key administrative support functions to ensure efficient delivery of services to our clients.

SPECIFIC RESPONSIBILITIES - Account Management

1. Contract Fulfillment/ Invoicing

Ensure for all Aspire clients:

• Timely and accurate distribution of all documentation including new/renewed contracts
• Monitoring of existing contracts so as to ensure timely notification of upcoming renewals
• Contracts are issued in a timely and efficient manner and ensuring a signed copy is held on file and in Salesforce.com
• Salesforce - Ensuring integrity of client and contract information on Salesforce.com through the accurate input of client/contract data for billing purposes
• Invoicing - ensuring invoices are issued correctly and accurately
• Acting as first point of contact for invoice dispute management
• Interdepartmental communication - Representing Client Services to internal departments (Operations, Finance and Marketing) so as to ensure client needs are satisfied

2. Account Management/ Client Liaison

• Provide client activity reports as per the agreed client specific service agreements in an accurate and timely manner
• Respond to client service requests in an efficient manner and coordinate the involvement and reports of other Intl.SOS departments where appropriate
• Preparation and communication of activity reports to clients via telephone and face-to-face

Additional Responsibilities

• To abide by and uphold all Aspire Lifestyles/ International SOS policies and procedures.
• To work flexible hours as appropriate to meet the needs of the position.
• Ad-hoc administrative support to General Manager of Singapore.
• To carry out any other reasonable duties as requested by the line manager and other management team members

REQUIRED COMPETENCIES

• Computer literacy with proficiency in Excel, PowerPoint and Salesforce.com
• Ability to establish and maintain relationships with internal and external customers
• Keen attention to detail and problem-solving skills.
• Commercial acumen
• Team player
• Driven by customer service excellence
• Professional verbal and written communication
• Time management

REQUIRED WORK EXPERIENCE / KNOWLEDGE

• Account management experience
• Previous reporting/contractual experience
• Previous exposure to retail banking industry helpful

Responsible for fulfilling all residential service requests from our customers; this is achieved through working closely with contractors and getting the support of internal and external teams; working towards the same objective of resolving all provisioning issues as a member of the Work Force Management team in Service Provisioning Department.

Responsibilities :

• Identify and resolve all technical issues and resolve them within SLA timeframe by work closely with contractors, Requesting Licensees and internal departments.
• Manage and monitor contractor performance
• Identify potential issues prior to provisioning.
• Handle all CS escalations expeditiously and resolve them within SLA to ensure good customer experience.
• Find long term solutions and implement preventive action to all complaints and disputes to prevent future occurrences
• Prioritize and manage all VIP escalations with a high level of professionalism
• Prepare daily / weekly monitoring and analytical reports.
• Scrutinize contractor performance through respective feedback channels/analytical reports and assess areas of improvement/provide suggestions on SOP enhancements
• To pick up knowledge and skillsets from other sections within SP to prepare for the possibility of job rotation
• Perform other duties as assigned by supervisors.
• To go on-site to handle complaint cases and audit check on contractors, when required.

Requirements :

• Diploma/ Nitec in any discipline (Engineering preferred) with relevant working experience preferred
• Possess good working knowledge of MS Office – Outlook, Excel, Word and Powerpoint
• Driving license and own transportation would be an advantage for onsite duties
• Must be team player and possess basic customer service skillsets for effective communication with end-users

To be responsible for fulfilling NBAP/P2P service requests from our customers; including working together with the support from internal and external teams to resolve provisioning issues as part of a member of Service Provisioning Department.

Requirements :

• Monitor end-to-end tracking of orders to ensure timely and accurate updates of works
• progress.
• Provide timely, accurate and quality of works progress updates to Requesting Licensees.
• To go on-site if needed to conduct survey or requested by Requesting Licensees to resolve
• site issues.
• Liaise with Requesting Licensees/Contractor/ internal stake holder on NBAP projects or
• work orders.
• Ensuring the submission of WAH documentation from contractor and assess them
• Accordingly.
• Inspecting of sites to ensure contractor follow operational procedures.
• Perform other duties as assigned by supervisors.

Requirements :

• Diploma in Engineering or with at least 2 years of relevant experience
• Possess excellent project management and communications skills.
• A good team player and quick learning, goal oriented individual.

Job Summary

Purpose of job:

• Execution of support for casework under guidance of social worker for home visits to work with clients and caregivers after diagnosis of dementia.
• Support basic intervention tasks identified by social workers.
• Engagement of clients with dementia with meaningful activities such as cognitive stimulation or structured activities.
• Monitoring of client’s conditions and progress.
• Provide service linkage for client and caregivers.
• Provide admin, operational and logistic support for clients, programme, outreach and group work.

Key Responsibility Areas

• Passion to work with individuals/elderly diagnosed with early stage dementia and their caregivers.
• Basic befriending and emotional support for elderly.
• Carry out meaningful activities in engagement process.
• Support seniors and caregivers during service duration.
• Perform basic screening tools in health and mental health for seniors and caregivers.
• Support outreach, service linkage and referrals.
• Ensure proper documentation of case notes, assessment, records.

Requirements

Experience:

• Some experience in working with elderly clients and caregivers in the community setting
• Relevant working experience in healthcare or social service sector.
• Able to co-facilitate group work

Qualifications:

Professional Cert/Nitec/Diploma

Competencies

Must Have Competencies:

• Care assistance – Level 1
• Intervention Implementation – Level 1
• Social Service Programme Implementation – Level 1
• Group Work Intervention – Level 2

Good to Have Competencies:

• Client Supervision – Level 1
• Conflict Management – Level 2
• Social Service Programme Evaluation – Level 1
• Support Service to Seniors – Level 2
• Stakeholder Management – Level 1

Critical Core Skills:

• Communication – Intermediate
• Collaboration – Basic
• Customer Orientation – Intermediate
• Problem Solving - Basic

*Please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this link SSG | Social Service (skillsfuture.gov.sg)

Please send your resume and expected salary to [email protected]

Only shortlisted candidates will be contacted for interview.

At eatz Group of Companies, where culinary excellence has thrived since 2004, with our flagship brand Eatz Catering Services Pte Ltd. We're on the hunt for passionate individuals to join our team and be part of our exciting journey in the world of food and hospitality. Join us today!

You will be Part of the Exciting and Expanding Team in our Central Kitchen you will work with the Following Functions:

• Execute deliveries, set up and tear down of catering set ups in timely and organised manner
• Plan and coordinate operational needs between HQ and retail outlets (e.g. Restaurant, Outlets, Pop-up stores, etc)
• Coordinating with various departments for effective operations and efficiencies
• Work with External vendors to achieve best results
• Maintain the cleanliness and orderliness of all equipment used (vehicles, etc)
• Assist in ad-hoc duties when necessary

Requirements

• Ability to think fast to plan and coordinate with colleagues
• IT skillset (MS Office, ERP, etc)
• Possess Class 3 License.
• Self-Motivated, Team Player yet Independent
• Attention to details and open to new ideas and concepts.
• Physically fit to carry heavy loads where necessary, able-bodied and with good attitude
• Training will be provided

Work Location: Bedok Industrial Area

Please email updated resume to [email protected] and/or WhatsApp to 8323 3443 with:

1. Expected Renumeration

2. Earliest Availability

3. Vaccination/COVID Status

Only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

A Day in the Life

• Establish contact and develop relationships with prospects (preferably with contacts of Architectural & Interior Design firms)
• Proactively identify new potential clients and initiate follow up, with the objective to close sales within the assigned segments of operations.
• Identify new avenues and prospects to demand for our company products/services
• Perform market analysis, competitor analysis and market trends
• Prepare presentations and sales quotation/proposal based on client’s requirements.
• Communicate with factory on site progress and delivery.
• Follow-up on tender, work on tender submission and attend tender interviews etc.
• Any other ad-hoc duties as assigned by the company.

Who Are We Looking For

• Diploma/Degree in Building or any related field
• At least 5 years sales experiences in building & construction sector, preferably in Furniture and Fittings
• Self-driven, focused and goal oriented
• Possess excellent interpersonal skills and impeccable communication skills
• Strong organization and planning skills
• Possess a valid Singapore class 3 driving license.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

About the Team

The Contract Logistics Engineering & Automation team is responsible for diagnosis and reengineering process to work out the improvements and with innovations/automations application as necessary on Contract Logistics operations for our customers in APAC and all over the world. One of major aspects is the application of updated process through engineering and innovative technologies including but not limited to automation and robotization in both new business opportunities and existing operations.

Responsibilities

Lead Engineering & Automation projects of assigned markets to support business improvements and renewals:

• Provide leadership to Qualify, Resource and Oversee the Engineering and Automation design process of all warehousing projects in assigned team within Asia Pacific Region which includes the planning, risk assessment, data analysis, material flow, determination of optimal solution concept, detailed solution design, manage automation vendor quotation and investment analysis.
• Ownership of the Standard Work Framework for Engineering & Automation APAC, to ensure efficient engineering & automation simulation processes and aligned to the key steps and milestones represented in CLDM. Guide the EA team resources to ensure awareness and compliance.
• Be the Engineering & Automation SME for matters in relation to any focused solutioning of product(s) or relevant EA tools. Constantly diagnose process and analyze engineered improvements for warehousing activities including but not limited to inbound, storage, outbound and VAS as an end-to-end process within 4 walls operations.
• Work collaboratively with the Engineering & Automation community to ensure the templates and offerings are correctly deployed to maximize the business success through these products and specific verticals
• Promote, leverage and facilitate the replications of best engineering & automation practices across EA Network

Engineering and Automation for Continuous Improvements of the assigned customer account:

• Collaborate with internal and external stakeholders to understand the requirements, communicate data requirements and methodology.
• Analyze detailed data to provide processes and workflows determination, position responsibilities and system flows in conjunction with physical material flows, identify tactical recommendations
• Analyze contractual commitments, specifications, performance and other data to plan and develop logistics activities by using knowledge of industrial and/or process engineering, automation, ergonomics, business practices & requirements
• Review the current layout and perform warehouse redesign as needed taking into consideration of net impact
• Conduct time studies and workflow movement measurement analysis to determine the current productivity and cycle times, and hence review the usage of appropriate MHE in relation to product specification, operations requirement and layout where necessary
• Validate and identify appropriate storage types and methodologies, both in manual and automated solutions, including applications of appropriate Automation and technologies for processes and/storage to increase productivity and/or capacity when applicable
• Diagnose and define potential improvement opportunities and setting the productivity standards for the operations for ramp-up/ramp down scenario.
• Clearly present and demonstrate the impact of designed processes to warehouse design, technologies required, service to customer and all stakeholders.
• Drive project deliverables, presentation of results and recommendations to stakeholders
• Produce cost efficient solution and supply pertinent information to support ROI/MIRR during Investment Application and approval facilitation.
• Provide support our sites and operations with automation experiences sharing/coaching during specification, implementation and testing phases
• Define specifications and act as a counterpart to our global and regional supplier partners for automation
• Engineering:Responsible for managing and developing solution reengineering for existing customers including nominated projects/tasks from operations and contract renewals via scheduling plan
• Renewals: Trigger and engage the review of existing operations proactively to lead process and/or storage reengineering/improvements of Contract Renewals. Deploy detailed Engineering project when necessary.
• Automation: Assess the feasibility of utilizing and expanding the use of Automation, Robotics, and Technologies on applicable process or setup to improve productivity on the operations activities, but not limited to Inbound, Putaway, Picking, Packing, Outbound and VAS. Work on the projects screening and apply strategic imperatives to drive innovation & automation in key operations. Assess the feasibility of applying automation / robotization in customer projects (new and existing businesses)
• New Business: Support in new business/growth opportunities requiring Automation via technology check

Coaching & Training:

• Support to develop and conduct training programs and provide coaching in areas of industrial engineering and automation to in-country junior resource as required based on participants’ training/coaching needs
• As a member of APAC Engineering & Automation Leadership, support on the development, deployment, and continuous improvement of standardized methodologies, tools and templates
• Act as Engineering & Automation focal point for the assigned customer account
• Ensure self and team members have an Individual Development Plan (IDP) identifying personal development and alignment to business need
• Conduct regular communication to ensure team members understand the company’s objectives and goals
• Periodical evaluation of team members’ performance based on their personal growth targets

Qualifications

Education

• Bachelors’ degree, in Industrial Engineering / Logistics Engineering / Automation & Mechatronics Engineering
• Postgraduate degree is an advantage

Related Experience

• Experience in modern warehouse and distribution, supply chain design (automation and other modern warehousing innovation (robotics, digitalisation) is preferred
• Minimum 8 years’ professional experience in Logistics, warehousing or 3PL industries, preferably in an international logistics service environment
• 8+ years of relevant working experience of solution design/automation/process engineering in the logistics and supply chain industry; knowledge in 3PL is a plus
• Experience in VSM and/or Six Sigma is a plus

Technical Skills

• Solid analytical skills with good commercial and technical understanding of Contract Logistics and Warehousing.
• Excellent knowledge and/or extensive experience of logistics automation methods and techniques
• Knowledge on operative IT systems/WMS and automation implementation or worked with automated logistics systems will be added advantage
• Excellent proficiency in Microsoft Office (Excel functions – VBA/VLOOKUP/PivotTable, and PowerPoint, etc), and knowledge about other Microsoft 365 Apps including but not limited VISIO/Stream/Power BI is a plus
• Practical working experience with AutoCAD. Experience in CLASS, Sketchup and/or other supply chain design software/tools is a plus
• Good knowledge in warehouse solution design; able to develop operationally feasible solution(s) to meet customer requirements

Soft Skills

• Pragmatic financial acumen to optimize both investment level and ROI
• Structured project approach and ability to deliver results on time, on budget, and to the excellent standards
• Good command in spoken and written English; other Asian language(s) is beneficial
• Good organization skills with experience of leading, growing and nurturing a team is preferred
• Self-starter with positive attitude to overcome problems effectively and able to work under own initiative with minimal supervision
• Highly responsible, initiative, proactive, and able to coordinate and motivate people and to work as a team under time pressure
• Intercultural skills and working experience abroad are preferred

Travel Requirements

• Able to travel nationwide and regionally/internationally on project basis as necessary (<20%)

Why DB Schenker?
Competitive salary package
Opportunities for career growth and development, both locally & internationally
Supportive and collaborative team environment
Access to company-wide training programs and initiatives

Job Responsibilities

• Lead, manage and implement end-to-end projects related to IT Infrastructure (including Cloud) according to project governance.
• Work with internal business and other stakeholders to understand and analyse business requirements, translate business IT requirements to technical requirements.
• Work out full-scaled and precise proposal with technical solution team, coordinate and communicate resource and define clear roles with all project resources.
• Work onsite in a bank and manage vendors to ensure project delivery within schedule & budget and expected quality.
• Manage the communication and arrangement internally and externally.

Job Requirements

• Bachelor’s degree in information technology, Computer Science or equivalent.
• Min. 8 years of experiences as Project Manager in a bank in IT Infrastructure.
• Experience in Cloud related project implementation.
• Experience of Vendor management.
• Knowledge of IT security, Risk Management and Security Control.
• Ability to handle multiple projects concurrently.
• Possess good initiative and proactive in approach.
• Excellent communication, presentation and interpersonal skills.
• Project Management certification (e.g., PMP, PRINCE 2) is a plus.
• Experience in Agile Project Management methodology is an advantage.
• Certification in ITIL and Cloud related is a plus.
• Knowledge of IT regulation in APAC countries.

Responsibilities

• Manage day-to-day sales and operations of aesthetics medical spa business
• Achieve personal and outlet sales targets consistently
• Identify, recommend and promote appropriate face, hair removal and body aesthetic treatments
• Work closely with the Marketing Department on the execution of sales and promotional activities, handle social media/phone enquries
• Build customers relationships into long-term clients
• Handle customers’ feedback and provide service recovery where necessary.
• Evaluate staff performance, provide feedback and coaching.
• Analyse, maintain and develop standard operating procedures
• Handle ad-hoc duties and projects assigned by management
• Build and motivate the operations team to boost sales performance

JOB REQUIREMENTS:

• Required language(s): English, Mandarin (in order to handle Mandarin speaking customers.)
• Required Skill(s): team management, sales and operations, consultation, customer service
• At least 3 years of relevant sales experience in the aesthetics industry and experience in outlet management preferably in a medi-spa environment
• Prior experience in aesthetics treatments such as lasers, hifu, radiofrequency, fat freezing, emsculpt, hair removal etc
• Well-groomed with a pleasant personality
• Results driven and service oriented with proven sales track record.
• Strong aptitude in sales promotional techniques
• Willing to work 5.5 days (6 off days per month)

Job Scope:

• Provide sales and purchasing support in terms of keying sales orders, preparing sales invoices and credit notes, ensuring paperwork is filed properly.
• Prepare monthly financial and operations reports and analysis.
• Process sales/purchase orders, tax invoices and coordinate on local deliveries and overseas shipments.
• Back up Accounts Receivable, Accounts Payable / Treasury functions, as and when necessary.
• Assist on year-end audit and liaise with auditors.
• Ensure proper housekeeping and filing of all necessary financial records.
• Ad hoc accounts monitoring and other duties as and when required.

Requirement:

• Diploma / Degree in Accounting
• At least 2 years of experience in accounting
• Good understanding of local accounting standards and tax regulations
• Proficient with MS Office application and use of accounting software (knowledge of Microsoft Dynamics Navision will be added advantage)
• Good sense of responsibility and attentive to details
• Work under stress and tight deadlines

JOB PURPOSE

The Customer Service Specialist is focused primarily on ensuring that all sales support and service activities are well-coordinated and completed within prescribed process guidelines in support of the sale branches. The role includes embarking on program initiatives targeted at meeting the demands / requirements of our customers, thus satisfying their needs.

PRINCIPAL ACCOUNTABILITIES

• Effective day to day customer service operation to support the pre and post shipment requirements of the sales branches.
• Customer backlog management with aim of maintaining backlog integrity through systematically reviewing and addressing all backlog issues encountered on a daily basis.
• Customer Service Specialist will be allocated into a specialist team and rotate through the specialist function as deemed necessary.

JOB DESCRIPTION

• Weekly management of the Customer backorder report with a turnaround time of 48 – 72 hours for a complete review.
• Work and assist the Sales team in managing their Customer pre & post shipment.
• Support and drive the requirements generated by Customer Bond Constraint Report related to fulfillment of bonded parts in their BIM program.(If applicable)
• Escalate all their issues or challenges in fulfilling their assigned task to management in the most appropriate timeline to seek guidance on resolution.
• Manage customer’s portal update and customized report if required.
• Update customer production change requirement to optimize inventory planning.
• Elevate any potential delivery shortfall to respective sales personnel for awareness and communication.

REQUIREMENTS

• At least a Nitec or Diploma qualification in a relevant field of study.
• At least 2 years of working experience, relevant industry experience is advantageous but not a must.
• Candidates without experience are welcome to apply.

COMPETENCIES

• Accurate data entry skills
• Proficiency in Microsoft Office Applications – especially in Excel
• Basic knowledge and understanding of transportation modes (air and ocean)

Taking drink and food orders, serving customers, handling payments, ensuring cleanliness of tables and dining areas, providing menu recommendations, and maintaining a positive customer experience. Handle customer inquiries, and collaborate with kitchen staff to ensure timely and accurate order delivery.

Job Responsibilities:

• Oversee the accounting function for Corporate Office
• Review, analysis and commentary of monthly financial reports for the group
• Responsible for banking and treasury Function
• Co-ordinate year end external audits and ensure statutory accounts are completed timely
• Ensure financial statements are prepared in accordance with Financial Reporting Standards
• Assists with formulating Corporate Finance policies
• Oversee taxation and transfer Pricing matters
• Oversee accounts receivable and credit control function

Requirements:

• Degree in Finance or Accounting or equivalent
• At least 7 years of post-qualification experience in in a diversified international business environment involved in manufacturing and trading
• Knowledge in costing will be an advantage
• Strong leadership and communication skills
• Have a good command of written and spoken English and Mandarin
• Ability to work with tight deadlines
• Proficient in accounting software, MS office and other reporting tools

Job Description:

· Client & partner management

· Office administrative work

· Answering phone calls and emails

· HR work and worker management

· Invoicing and purchasing

· All other related or ad-hoc duties assigned

Job Requirement:

· Proficient in MS Office skills

· Proficiency in Xero is a plus

· English speaking, English and Chinese speaking is a plus

· Strong in verbal communication, interpersonal and organisational skills

· Willingness to work in stressful environments

· Ability to multi-task, work under pressure and meet tight deadlines

Benefits:

· Flexibility of WFH if proven to perform well remotely

· Prospect in promotion to a higher managerial position

· Team-working environment with ‘Family’ cultures

· Medication allowance and welfare

· Remuneration shall be based on years of experience and qualification.

We apologise that only shortlisted would be notified.

TECHNICAL SKILLS/KNOWLEDGE:

· Possess a high-level knowledge of CAD-based systems (Autodesk Architecture 2019 preferred), Revit, Microsoft Windows-based systems (Word, Excel, PowerPoint, Project, etc.); 3-D modeling experience preferred, but not required.

· Possess excellent written and oral communication skills.

· Possess strong interpersonal skills among the project team, consultants and client representatives.

· Ability to travel to and from the firm by automobile to attend project site meetings/surveys.

· Understanding modern architectural / construction means and methods; and the ability to fully detail these systems in coordination with structural, mechanical and civil trades.

· Proficient understanding of Construction Drawing/Detailing of various commercial and institutional building systems of significant size. Healthcare architectural design experience preferred.

· Ability to solve complex architectural design and construction problems to serve the Client’s program and advise the Senior Management team of any issues that deviate from the program goals and/or that impact the project budget and timeline.

· Proficient understanding of MEP, Structural and Site/Civil Engineering trades, while understanding the impact that these trades have on the architectural design concept. The Project Manager must possess the ability to direct consulting teams in the early stages of design and be involved in the election of structural and MEP systems and assemblies for each Project(s). The Project Manager must properly coordinate these consultant trades throughout the Construction Document phase.

· Ability to manage multiple projects at various stages of development.

· Ability to function comfortably, gain trust, confidence and deal effectively with a wide range of individuals including clients, owner’s representatives, consultants, contractors and project team.

KEY ROLES/RESPONSIBILITIES:

Must proficiently serve in the following capacities throughout each architectural project:

· Will be the Project Lead in in developing design and construction documents for bidding and construction on multiple projects.

· Will lead a team of 2-3 staff members and be responsible for their productivity throughout each Project. The PM will consistently meet with team members to direct workload and review project timelines/milestones.

· Will lead the field measuring survey of existing spaces and structures and direct the junior staff accordingly to produce efficient and accurate surveys.

· Will develop design / space plans based upon the Client’s approved program requirements (assist client with programming).

· Serve as the Construction Administrator during the Construction Phase, as required. Specific responsibilities during this phase include:

· Review and approval of Shop Drawings & Submittals.

· Responding to Contractor’s Request For Information (RFI’s).

· Review of Contractor’s Payment Applications and advise Project Architect in a timely manner that said applications should be certified for payment.

· Review and Approve Change Orders, advising Project Architect that a change in construction cost has occurred.

· Prepare and Issue Construction Field Directives under the supervision of the Project Architect and/or senior management team.

· Perform Punch Lists at Substantial Completion.

· Attendance at on-site construction project meetings will be required and the Project Manager will keep accurate meeting minutes according to the firm’s standard format. The Project Manager will advise the General Contractor and the senior management team of any critical path and long lead items that will affect the project goals.

· Exhibit entrepreneurial qualities that could support business development.

· Organize and direct the architectural and/or engineering team to execute the work in an orderly, timely, and coordinated manner.

· Perform quality assurance checks on all drawings and documents related to assigned projects.

· Issue progress review sets of drawings to Project Architect/senior management team at various levels of development, according to established project milestone dates.

· Make decisions independently and/or as part of the management team, to adhere to the Design Concept, Project Budget, Project Timelines and Milestones.

· Exhibit excellent administrative and personal time management skills while having the ability to prioritize assigned tasks and delegate efficiently to maintain established project timelines and milestones. Project Manager shall advise Senior Management team of any deviations to project timelines and milestones.

· Exhibit strong multi-tasking abilities which allow performance of the above responsibilities for multiple projects simultaneously.

· Oversees training of junior staff and implementationof drafting standards, providing mentorship and assistance in solving technical related project complexities.

· Commitment to meeting project deadlines and milestones while understanding his/her role as part of the project team. The Project Manager understands that he/she must move strategically into different roles during the course of the project in order to achieve the overall project goals.

· Apply excellent research skills to insure project code compliance and to fully develop project technical specifications.

· Strong building agency experience; prepare applications, draft responses to agency objections, define alternate approaches to achieve project approvals.

Job Description:

• Receive and enter orders in FLOW (ERP/ tracking & tracing data system). Update system timely for transshipments & arrivals
• Ensure timely shipping is arrange in accordance with customers requested RDS, RDD & mode /equipment type
• Handle Full set of Shipping Documents. Check correspondence of BLs, shipping invoices, packing list, COO etc. Ensure documents are correct and provided on time to clearance agents & customers
• Coordinate timely import & export customs clearance & deliveries
• Coordinate with Sales dept & export offices the timely quotation sent to customer prior shipping
• Ensure actual invoices from vendors & invoices to customers correspond to quotations. Responsible for costs & invoices booked properly and timely in the Financial Files
• For export shipments: researching and planning the most appropriate route for a shipment taking in to account the cost, transit time and security. Obtaining, checking and preparing documentation to meet customs requirements, packing specifications, and compliance with overseas countries' regulations
• Working closely with customers, JFH export offices and third parties to ensure smooth operations to deadlines;
• Provide excellent customer service
• Maintaining current knowledge of relevant legislation, Carrier’s route changes, political situations and other factors that could affect the movement of freight
• Shipping documents review: check that data on the shipping invoices, BLs and packing lists are corresponding to each other

Job Requirements:

• Knowledge of shipping paperwork required for import & export of sea / air shipments
• Strong knowledge of international Freight Forwarding, FCL/ LCL and Incoterms
• Strong computer skills (MS office; Knowledge of tracking & tracing system would be great advantage)
• Excellent communication and customer service skills
• 2+ years’ experience in freight forwarding industry
• Hardworking, fast learner, disciplined & ready to become integral part of our dynamic team.