Total 103,371 service operations manager job vacancies in Singapore

Customer Service Officer

• Working Hours: Monday-Friday 8.30am - 5.30pm; Saturday 8.30am - 12.30pm
• Salary: $2,000 - $2,800
• Location: Ubi

Requirements:

• 1 year experience as customer service

Jobs Scope:

• Daily cash collection
• Handle inbound & outbound calls, and reply to emails with regards to general enquiries, complaints, service requests & troubleshooting.
• Email allocation to officers for technical service arrangements.
• Coordinate and liaise closely on service arrangements with various internal departments and external parties to ensure timely response to customers.
• Administrative duties
• Preparation of quotations and bill processing
• Other duties as assigned

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Customer Service Officer

• Salary: 2.2k to 2.6k
• Working hours: Monday - Friday (8-5pm), Saturday (8-5pm, Alternative Saturday)
• Location: JTC Defu Industrial City, Singapore [ Paya Lebar ]

Position Overview

The Customer Service Officer (CSO) is a vital member of our team, responsible for

providing exceptional customer service and support. This role involves handling inbound

queries, managing equipment rental bookings, and identifying opportunities to increase

sales through excellent service.

Responsibilities:

Customer Service and Support

• Respond to customer inquiries via phone, email, walk-in and live chat with professionalism and empathy.
• Provide accurate information about our products, services, and rental terms.
• Resolve customer issues promptly, ensuring customer satisfaction and loyalty.
• Process equipment rental bookings, modifications, and cancellations efficiently.

Inbound Sales

• Identify sales opportunities during customer interactions by understanding customer needs and suggesting appropriate rental equipment and services.
• Guide customers through the rental process, upselling and cross-selling where applicable to enhance their experience and meet their needs.
• Achieve and exceed monthly sales targets by converting inquiries into sales and rental agreements.
• Maintain up-to-date knowledge of promotions, deals, and new products/services to
• inform and attract customers.

Administrative Duties

• Keep accurate records of customer interactions, transactions, comments, and complaints.
• Coordinate with the logistics and maintenance teams to ensure equipment availability and readiness for customers.
• Process payments and handle financial transactions with confidentiality and accuracy.
• Provide feedback on customer service processes and equipment offerings to enhance business

Requirements:

• Diploma required; further education or certification in customer service, sales, or related field is preferred.
• Proven experience in customer service, with a background in sales or a target-driven environment preferred.
• Familiarity with sales software and CRM tools is a plus.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Job scope:

- Ensure customers have a great dining experience (excellent customer service)

- Order taking and ensuring that orders are served timely

- Communicate menu product information proficiently

- Service of food and beverages proficiently

- Maintaining cleanliness and hygiene of restaurant

Additional Information:

- 5-day work week

- Enjoying working in young and fun team!

Job Requirements:

- 18 years and above

- Good attitude, respectful and responsible

- Interested in serving/ cocktail making

- No experience required, but must be proactive and keen to learn

Housed in COMO Orchard on Bideford Road, COMO Metropolitan Singapore marks many firsts. The hotel is part of an integrated and immersive experience spread over 19 floors, bringing the best of COMO Group’s hospitality, fashion, wellness and cuisine in one prime destination. Savour outstanding international dining concepts, enjoy access to curated collections from multi-label Club 21, and discover wellness from within at the new COMO Shambhala urban flagship.

Job Summary

The Event Operations Manager is responsible for overseeing event activities especially in Food and Beverage; delivers excellent product and service quality levels while maximizing profits; forecasting and budgeting; and selecting, training, and developing employees.

Tasks/Responsibilities:

· Maximise revenue and profit for the hotel at every opportunity, using creative selling and service/product enhancement techniques whenever appropriate for all groups or guest in-house.

· To perform rooms and events sales duties in supporting the responsibilities of the Assistant Operations Manager by implementing the strategies and action plans to achieve the set goals.

· Oversee the entire Food and Beverage Operations, ensuring all food and beverage concepts according to COMO standards and guests preferences;

· Be the leader who understand and deliver luxury, personalisation, recognition and lifestyle and memorable experiences.

· Be innovative; constantly challenging self and the team to lift the bar in service delivery.

· Be the business leader for the events, actively working with Director of Sales and marketing to drive Sales, Marketing, Pricing and service delivery.

· Have the foresight to anticipate future business trends, challenges and competitive pressures and to be in a position to counter such threats

· Responsible for operating day to day whilst working on a pre-agreed short and long-term business objectives of the property.

· Develop and implement standard operating procedures, steps of services and other policies and procedures for the event operations.

· Responsible for hiring, training, development and building bench strength to provide continuity in such high level service delivery.

· Ensure COMO corporate brand and standards are observed.

· Ensure compliance with health and safety regulations regarding food preparation and serving in all outlets.

· Maintain food and equipment inventories, keeping inventory records, submit purchase orders, and cost control responsibilities

· Maintain an attractive beverage program with an appropriate beverage cost in line with the budget

· Check VIP arrival rooms and make sure all requests are attended to.

· Ability to perform other tasks and/or projects as assigned by Management.

· Ensure full knowledge of all hotel systems in order to maintain full maximization of systems use.

Key Requirement

· Bachelor’s Degree from an accredited university in Business Administration or Hospitality Management

· Service oriented with professional presentations skills

· At least 3 years’ experience in a senior role in a hotel environment

· Proven leadership skills

· Possess high energy, entrepreneurial spirit,

· Great team player, strong communicator and proven leader with the ability to drive collaboration and teamwork.

· Proficient in Microsoft Office and Point of Sales System

· Possess excellent organizational, interpersonal and administrative skills

· Experience in implementing new Food and Beverage concept

· Possess entrepreneur skills and knowledge about the brand

Job Description:

The Country Manager sets overall direction for the operations, formulates strategic goals and drives organisational growth while aligning with the Company’s strategies.

He/ she identifies new business opportunities, champions the organisation's service excellence aspirations and fosters strategic relationships with stakeholders. He/ she is also responsible for driving the organisation’s financial, innovation and productivity strategies based on the Company’s overall direction.

He/ she operates in a rapidly transforming business environment where he/ she is accountable for the success of the entire operations.

He/ she is a forward-thinking strategic leader with a strong business acumen, able to make calculated-risk decisions, constructive, analytical and performs effectively in a complex and difficult environment.

Responsibilities:

Strategic

• Deliver on country commercial and profitability targets
• Lead in budgeting and forecasting activities
• Manage business to maximize profitability. Complete ownership of costs and other overheads in line with P&L plans.
• Develop and implement strategy to accelerate Läderach Chocolatier Suisse’s business in Singapore
• Hire, coach, and develop personnel across a range of job areas in order to meet sales and business-growth targets.
• Spear head the brand’s retail expansion in Singapore
• Identify and evaluate leasing opportunities
• Lead in real estate and building infrastructure expansion plans for boutiques and/or offices

Brand Management

• Present and share brand performance on a regular basis with the Management
• Lead the marketing team to develop, manage and execute brand targets, strategy and marketing plans
• Work closely with management to develop standard and seasonal product assortment

Operations

• Formulate and implement operating procedures and standards to ensure that Läderach Chocolatier Suisse (SG)’s short and long term goals are met.
• Work closely with the operations manager to forecast stock requirements, plan purchases, and manage inventory
• Manage the daily country operations & identify key opportunities to accelerate growth & profitability in the market(s)
• Lead the operations team to fulfil the country’s operational requirement efficiently
• Lead and implement formulation of technology strategies and roadmaps to boost business productivity

Retail Management

• Work closely with the boutiques to achieve sales targets
• Determine manpower requirements, work closely with Boutique Supervisors and HR team to recruit and develop high performing teams with the right staff at the right shops
• Optimise service performance of our retail teams through service excellence
• Monitor and optimise operational performance of boutiques inclusive of inventory flows and accuracy, team operational productivity, stock organization and training
• Support the training needs of the retail team

Requirements:

• Minimum Diploma/Degree in Business Management preferably major in Marketing, Operations Management, Supply-chain Management or Retail Management
• Minimum of 5 years' experience in the retail industry occupying a management position
• Excellent communication and interpersonal skills with good command of English
• Must be able to articulate well to all stakeholders in the Company and external customers

We are seeking for a Power Supply Sales Manager to strengthen our sales team and accelerate our growth in the South East Asia Region.

The sales manager is tasked with expanding our business reach within South East Asia region. He/ She will investigate core, adjacent, and new markets in search of unmet needs and attractive opportunities and deploy a variety of strategies (organic and inorganic) to advance growth.

Key Responsibilities:

· Passionate about creating new business development opportunities.

· Identify opportunities and developing new customers.

· Commercial activity to promote LITEON products into the market.

· Being accountable for achieving annual performance goals and growth.

· Gathering and analyzing information on the market and competitors.

· Responsible for generating new revenue from a predefined sales territory and portfolio.

· Work closely with HQ team members and the customer to provide an efficient and comprehensive service; establish and maintain solid relationships.

· Ensuring efficient marketing activities and value proposition to customers.

· Liaise and maintaining good relationship with other business units and departments as required to conduct sales activities.

· Perform additional duties as required/assigned by manager.

Key Requirements:

· Bachelor’s degree in engineering, in the area of Electrical, Industrial & Manufacturing.

· Knowledgeable of analog and power design concepts and principles.

· Minimum 2-5 years of sales experience is required.

· Business Development: 3 years (Preferred).

· Excellent interpersonal and communications skills (oral, written, presentation).

· An ambitious and entrepreneurial mindset who is result-driven and broad-minded.

· Independent, Proactive, and highly motivated.

· Must be a team player with positive attitude, self-driven and multitasking.

· Process good business acumen.

• Overall responsible for tender submission for M&E works from interpretation of specifications, compliances, terms and conditions, drawings and any other relevant document.
• Handle tender clarifications, investigation of clarification response by communicating with relevant stakeholders.
• Support in preparation of presentation slide, technical write up for tender interview.
• Offer Value Engineering solution for MEP works.
• To manage projects related to M&E works

Requirements:

• Degree in Mechanical/Electrical Engineering or equivalent
• At least 5 years of relavant working experience.
• Good technical knowledge in M&E works.

• Perform quality controls and monitor production KPIs
• Developing new business relationships and maintaining existing ones with suppliers to ensure adequate supply of products
• Negotiating contracts with vendors to ensure that terms are fair for both parties
• Monitoring inventory levels to ensure that products are available when needed
• Ensuring that products are stored properly to eliminate spoilage or damage
• Communicate all operating policies and/or issues at department meetings
• Work closely with management team to set and/or implement policies, procedures, and systems and to follow through with implementation.

Key Responsibilities:

• Cloud Architecture and Design:
  • Design and implement scalable, secure, and cost-effective cloud solutions.
  • Collaborate with cross-functional teams to gather requirements and architect solutions that meet business needs.
  • Stay current with industry trends and emerging technologies to ensure the organization remains at the forefront of cloud adoption.
• Infrastructure Management:
  • Oversee the deployment, management, and optimization of cloud infrastructure.
  • Monitor system performance and implement efficiency improvements.
  • Ensure high availability and disaster recovery capabilities for cloud-based applications.
• Team Leadership:
  • Lead and mentor a team of cloud engineers and administrators.
  • Provide guidance and support in troubleshooting complex issues.
  • Foster a collaborative and innovative team culture.
• Security and Compliance:
  • Implement and enforce security best practices for cloud environments.
  • Ensure compliance with relevant regulations and industry standards.
  • Conduct regular security audits and risk assessments.
• Cost Management:
  • Optimize cloud resources to control costs while maintaining performance.
  • Develop and implement cost monitoring and reporting mechanisms.
  • Identify opportunities for cost savings and efficiency improvements.
• Vendor Management:
  • Manage relationships with cloud service providers.
  • Evaluate and negotiate contracts, ensuring the best value for the organization.
  • Stay informed about updates, changes, and new offerings from cloud vendors.
• Documentation and Training:
  • Create and maintain comprehensive documentation for cloud architecture and processes.
  • Provide training to team members and other stakeholders on cloud-related technologies and best practices.

Qualifications and Skills:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3-5 years of experience in cloud architecture and management.
• Proven experience with major cloud platforms such as AWS, Azure, or Google Cloud.
• Strong understanding of networking, security, and compliance in cloud environments.
• Excellent leadership and communication skills.
• Relevant certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect Expert) are a plus.

We are seeking a detail-oriented and analytical Finance Operations Associate to join our finance team. The Finance Operations Associate will be responsible for performing various financial tasks to support the company's finance operations. This role involves assisting with financial transactions, reconciliations, reporting, and ensuring compliance with financial policies and procedures. The ideal candidate will have strong analytical skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Responsibilities:

Administrative Duties:
Provide administrative assistance to the sales designer team.
This includes but is not limited to settlement of invoices, data entry of coversheets to calculate commissions, scanning documents onto cloud software and managing paperwork.

Accounts Payable and Receivable:
Process invoices, verify accuracy, and ensure timely payments to suppliers.
Prepare and send invoices & receipts to clients/customers, track receivables, and follow up on outstanding payments.

General Ledger Maintenance:
Maintain accurate and up-to-date bank records.
Reconcile accounts and assist our accountants with month-end and year-end closing processes.

Reports & Data Submission:
Timely submission of data required by management and assist in providing accurate information for report drafting.
Prepare financial reports and analysis to support decision-making and financial planning activities.

Cash Management:
Monitor cash flow and ensure sufficient funds are available for daily operations.

Process Improvement:
Identify opportunities to streamline financial and administrative processes.
Recommend and implement improvements to enhance efficiency, accuracy, and productivity.
Stay updated on financial regulations and best practices to ensure compliance and mitigate financial risks.
Support ad-hoc financial projects and initiatives as assigned by management.

Requirements:

• At least a Diploma or equivalent in Finance, Accounting, or related field
• Fluent in written and spoken English
• Meticulous and responsible
• Proficiency in basic software functions, example: Google Drive, Microsoft Office
• Basic accounting knowledge
• Ability to work independently and collaboratively in a team environment.
• Excellent communication and interpersonal skills.
• Prior administrative or finance experience is advantageous
• Experience in Xero software is advantageous

Join our dynamic finance team and play a key role in supporting the company's financial operations and success.

Find out more about our company here:

https://www.lemonfridge.sg/

https://www.instagram.com/lemonfridgestudio/

Employer's Information:

Our client is a modern Japanese dining experience located within a prestigious 4-star hotel in Singapore. They are dedicated to offering their guests an exceptional dining journey with a focus on innovative Japanese cuisine complemented by an extensive selection of premium sake and wine.

Job Responsibilities:

• Oversee the restaurant’s daily operations and ensure the highest standards of service are maintained.
• Lead, motivate, and train staff to deliver excellent customer service.
• Plan and manage staff shifts to ensure adequate coverage.
• Create a warm and welcoming atmosphere for a positive guest dining experience.
• Handle customer inquiries and complaints with professionalism and care.
• Implement and uphold strict health and safety protocols.
• Manage inventory levels, order supplies, and oversee the supply chain logistics.
• Drive the business and financial success of the restaurant by controlling costs and managing the budget effectively.
• Develop and implement marketing strategies to attract and retain customers.
• Organize promotional activities and special events.
• Keep accurate records of sales, inventory, and other essential reports.
• Perform additional duties as assigned by management.

Job Requirements:

• Min 2 years experience as an Assistant Restaurant Manager or similar role.
• Strong knowledge and experience with sake and wine, including the ability to explain different types and make recommendations to guests.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Experience in handling customer feedback and resolving issues.
• Familiarity with health and safety regulations within the food and beverage industry.
• A track record of managing budgets, costs, and restaurant operations successfully.
• Creative and innovative thinker in marketing and event planning.

About The Company:

• We specialize in the development, production, and promotion of cutting-edge night vision and EO/IR sensing systems tailored for civilian use, as well as Commercial Off-The-Shelf (COTS) solutions designed for military and law enforcement organizations.
• Monday - Friday @ 830am - 630pm
• Salary: Basic $4,000 - $5,000 + Performance Bonus
• Location: Penjuru Lane
• Transport provided dual ways:
• Bishan - 7.05am
• Serangoon - 7.10 am
• Choa Chu Kang - 7.30am
• Jurong East - 7.45am

Responsibilities:

• Oversee finance management and accounting functions.
• Prepare monthly consolidated financial statements and reporting packages.
• Manage budgeting, costing, cash flow, and forecasting.
• Handle internal and external audits, taxation, GST submissions, and finance-related statutory declarations.
• Review and ensure compliance with all accounting entries.
• Lead team in operational and financial matters.
• Assist in policy and procedure implementation.
• Provide support in various finance-related tasks and projects.
• Coordinate with departments and provide administrative support.

Requirements:

• Minimum degree in Accountancy or equivalent.
• Minimum 5 years of relevant experience.
• Exposure to costing accounting preferred.
• Leadership experience required.
• Strong analytical and problem-solving skills.
• Organized, with good time management and attention to detail.
• Strong sense of responsibility and positive attitude.
• Ability to thrive in a fast-paced environment.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Toh Qiu Wei | EA Personnel No.: R23116260

Guest Experience Executive | Receptionist | Little India

Salary range: $2,100 + OT

Monthly Gross can reach $2600
Working days: 4 days ON & 2 days OFF (including weekends)
10 off days per month
Working Timing: 7:00am/pm -7:00pm/am (12hrs shifts)
Working location: Little India

Job Responsibilities:

• Provide friendly and efficient check-in and check-out service at Hotel Reception
• Carry out completion of the registration process by retrieving and inputting information from a computer system and confirming the guest's hotel reservation information
• Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
• Willing to take on a proactive role in ensuring that all hotel policies and instructions implemented are followed throughout at the Hotel Reception counters and Lobby
• Handle walk-in, email, phone enquiries, and internet hotel room reservations
• Adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
• Prepare shift reports for submission to accounts.
• Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation
• Maintain and improve the hotel’s high standard of service and hospitality by providing relevant information such as customer feedback
• Perform any other duties as required and directed by the Manager or Management.

Job Requirements:

• Preferably with 1-2 years of working experience in a similar capacity
• Experience in a front office and/ or customer-facing & service role
• Willing to work on rotating shifts
• Flexibility to respond to a range of different work situations

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

• Delegate responsibilities and supervise business operations.
• Resolve conflicts or complaints from customers and employees.
• Analyze information and processes and develop more effective or efficient processes and strategies.
• Establish and achieve business and profit objectives.
• Generate reports and present information to upper-level managers or other parties.

The Company

My client is an established brand in the Retail industry. There is now an opportunity to join the company to oversee a financial reporting portfolio.

Requirements

· ACCA/ Degree qualified with experience in monthly & quarterly reporting, budgeting, and supporting statutory audit and tax requirements.

· Retail/FMCG or related industryexposure will be highly advantageous

· Availability to start work at short notice / maximum 1 month notice will be preferred

· Traits: Team player, proactive, meticulous, hardworking, results-driven and has a positive learning attitude with good communication skills

· Ideally SAP (or Oracle) experience

Budget: S$6,000 – 7,000 x 12 months + Bonus

Job Scope
Reporting to the Finance Manager and as an individual contributor, you will be responsible in handling reporting requirements, including preparation of financial reporting packages for monthly and quarterly reporting, supporting FP&A colleague in budgeting and forecasting processes, consolidation, and assisting statutory audit and tax requirements. You will ensure compliance to statutory and company policies, as well as continually explore ways to streamline and improve processes.

Apply Today
Please send your resume, in WORD format only and quote reference number GH12729216, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No: 07C5595 | EA Registration No: R1217737

We are halal based young multi-Cuisine restaurant with good potential growth. We are looking for dedicated team members to build and maintain Food Service Quality.

We are looking for an experienced food service manager to join our team. The food service manager’s responsibilities will include ensuring that all meals are properly portioned and presented and resolving customer complaints. You should also be able to expedite service during busy periods by assisting in serving customers and processing payments.

you should be detail-oriented and knowledgeable about food health and safety regulations. Ultimately, an exceptional food service manager should be able to multitask as well as demonstrate excellent leadership, problem-solving, and customer service skills.

Monthly able to meet the target sales and incentives will be paid based on performance. Also able to work alone or as a team.

Fresh with right attitude or Min 3 years in service industry.

Selected candidates can get basic salary from 3200-3900 based on experience/commitment and soft skills.

Location: Lower Delta

Work Pattern: Mon-Fri: 8.30-5.30. Sat: 8.30- 12.30 (work 1 sat, off 2 sat, based on rotational basis)

Responsibilities

• Provide sales support to the Sales Team and undertake the following primary tasks and duties with due diligence:-
• Prepare quotations, service memo and invoices to customers
  • Maintain and file documents records
  • Handle general call enquiries
  • Maintain customer database record
  • Covering of colleagues duties as and when necessary (inter-department)
  • Performs purchasing roles
  • Assist in sourcing of product
  • Monitor customer satisfaction/dissatisfaction
  • Prepare and monitor Progress Claims and Subcontractor Payment;
  • Prepare and update project progress
  • Prepare and report on progress, during weekly meeting
  • Prepare Risk Assessment, Permit to work forms and scheduling for project
  • Any other ad-hoc administrative works as assigned by the respective head.

Requirements

• Min GCE O Levels
• Well verse in Microsoft Outlook, Powerpoint, Excel, Words
• Have knowledge in working with EQO system such as SAP, Ezy... etc
• Can speak and write English
• Willing to learn and work in fast paced environment.

Interested candidate, please send in your resume to: [email protected]

Tan Yueh Hua Karen

People Profilers Pte Ltd

EA License Number: 02C4944

Registration Number: R1658726

Responsibilities:

• Timely and accurate settlement of FX & Derivative products
• Investigate trade / lifecycle discrepancies
• Ensures and check settlement swift gets released timely and accurately
• Conduct cash and shares reconciliation
• Assist in other ad hoc duties as assigned

Requirements:

• Degree / Diploma holder with 2-4 years of FX / Derivative settlement experience in Banks / Financial Institutions
• Candidate with prior experience and knowledge in equity derivative are an added advantage
• Proficient in MS Office
• Team player with strong interpersonal skills
• Meticulous and highly organized

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code: 23683

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Sarah Kuan | Registration No: R1105359

As Singapore's first polytechnic, Singapore Polytechnic (SP) prides ourselves in providing the best learning experience for our students in pre-employment and continuing adult education. The mission of SP is as a polytechnic for all ages, we prepare our learners to be life ready, work ready, and world ready for the transformation of Singapore. Our vision is to be a caring community of inspired learners committed to serving with mastery.

The job of an academic is challenging and meaningful. Not only will he/she have both the knowledge and working experience, he/she must also possess a passion for working with youths, nurturing them and moulding their characters. There will be opportunities to develop the curriculum, introduce new courses as well as be involved in consultancy and other applied research projects. Administrative work related to teaching and School/Institutional strategic initiatives will be an important part of the job too. Successful candidates will be expected to be resourceful and innovative with initiative and good communication skills.

The candidate is expected to develop and teach the Diploma in Nautical Studies and Certificate of Competency courses in the following areas:
• Principle and Practical Navigation
• Ship Knowledge
• Ship Operations
• Cargo Work
• Meteorology
• Electronic Navigation Systems
• Maritime Communications
• GMDSS (Global Maritime Distress and Safety System)
• Basic Occupational Safety & Security Training
• Navigation Simulator Training
• IMO Conventions and Legislations

Responsibilities:-

• Conduct lessons and review teaching materials for both Pre-Employment Training (PET) and Continuing Education and Training (CET) courses.
• Ensure that new/existing teaching curriculum modules are aligned to the Standards of Training, Certification and Watch-keeping (STCW) Convention and to the practices of the maritime industry.
• Collaborate with industry to enhance students’ learning through activities such as industry field trips, student-industry projects, internship program and overseas programme.
• Serve as an advisory role to ensure equipment and training facilities are updated and operationally-ready for practical training sessions to ensure an authentic learning experience.
• Exercise mentorship and pastoral care to students.
• Participate in Internal and External Quality Maritime Education and Training (QMET) audits.
• Support polytechnic and school events especially in the area of education counselling guidance and outreach.

Requirements:-

• Holder of Deck Officer Class 1 or Class 2 Certificate of Competency issued by MPA or relevant authorities.
• At least 4 years of working experience within the maritime industry.
• Passionate about education and possess strong interest in teaching and mentoring students.
• Team player with the ability to work independently.
• Possess good communication skills, both written and verbal.
• Applicants with no teaching experience may apply

Successful candidate will be offered a 2-year contract in the first instance.

Job Description:

• Responsible for conducting fraud investigations
• Perform daily fraud analysis to detect and investigate anomalies and fraudulent activities in customer and transaction data
• Identify and review evidence and documents to analyse the overall case; synthesise data into a fraud investigation report with recommendations
• Work with internal stakeholders to evaluate the efficiency of existing tools, processes, and policies related to fraud management
• Identify and review any gaps within the current control process and recommend enhancements to prevent the recurrence of similar fraud activities
• Drive process improvements in fraud operational processes and policies
• Perform ad-hoc reviews or projects as required or directed

Requirements:

• A Diploma/Bachelor’s Degree in any field
• At least 1 year of experience in fraud investigation processes or related bank processes/products
• Possess good problem solving, analytical, and critical thinking skills
• Strong attention to detail and ability to notice discrepancies in data
• High ethical standards with demonstrated integrity
• Able to work independently with minimal supervision and able to multitask
• Excellent verbal and written communication skills
• Good working knowledge of MS Office (Excel, Word)

• Ensuring that checklists, requisitions and proper opening and closing functions are being completed each shift.
• Ensure that all standards and steps of service are met through all guests interactions.
• Move throughout the facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met. Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality. Give guidance toward improvement and make necessary adjustments for consistency.
• Communicate effectively, both verbally and in writing, to provide clear direction to the staff.
• Communicate with guests and employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
• Ensure that all standards and cash handling procedures are met.
• Assist the restaurant manager with working closely with Marketing Manager to ensure that all promotions updates are done in a timely matter.
• Assist the Restaurant Manager in planning and setting up special events and Lounge (e.g. Beer, wine and spirit dinners, Mother’s Day, Easter, Father’s Day, Thanksgiving, Christmas, Graduation, New Years, Holiday Events, etc.).
• Observe performance and encourage improvement where necessary.
• Thorough knowledge of Food & Beverage outlet operations including foods, beverages, supervisory aspects, service techniques and guest interaction.
• Ability to communicate in English, both orally and in writing, with guests and employees.
• Ability to work under pressure and deal with stressful situations during busy periods.Interaction with all types of people.Should know the basics and essence of a good customer relationship.
• Manage and oversee all storage supplies for the restaurant.
• Should be able to set priorities right in the day-to-day running of the restaurant.
• Must be an excellent team player.

Job responsibilities:

1. Familiar with the manufacturing process, equipment technology, and market trends in the semiconductor industry, combined with the company's existing equipment software and hardware advantages, develop a development roadmap for high-precision equipment products.
2. Build simulation models and input-output analysis models for sub micron level high-precision equipment, lead the team to fully integrate and introduce internal and external technical resources, and continuously develop equipment products with high technical barriers and industry competitive advantages;
3. Collaborate with the marketing department to develop a 3-5 year external sales strategy and sales plan for high-precision equipment products, lead the team to achieve sales and profit targets, and achieve excellent customer satisfaction;
4. Identify industry professionals, build and cultivate teams with sub micron level equipment research and development capabilities, manage team performance through data management, and train and motivate teams to achieve technological breakthroughs.

Job requirements:

1. Master's degree or above in automation design related majors; At least 8 years of experience in equipment development (such as semiconductor equipment modules) in the semiconductor industry, with excellent communication skills in both English and Chinese (To work closely with Team in HQ)
2. Possess rich design theory and experience in sub micron level high-precision equipment, proficient in simulation model construction and input-output analysis model construction in the design process
3. Master the technology and market resources of the semiconductor industry, be familiar with the development trends of the semiconductor equipment market, and be good at mobilizing and introducing external priority talents and technologies;
4. Proficient in managing data analysis and process optimization skills, adept at outputting analysis and plan reports, and possessing excellent reporting abilities;
5. Excellent teamwork and management skills, strong cross departmental communication skills, strong logical thinking, and clear thinking.

Basic Salary: UP to $2700 (with allowance & variable bonus!)

Working Hours: Monday to Friday, office hours

Location: Kaki Bukit (East)

Roles & Responsibilities

• Identify, troubleshoot, and install upgraded or new equipment at client sites.
• Address and rectify technical concerns reported by customers.
• Deliver training sessions to clients on equipment safety protocols and maintenance procedures.
• Handle spare parts orders and advocate for service agreements with customers.

Requirements

• Minimum Nitec qualification in Electronics, Electrical, or Microelectronics Engineering.
• Experience not necessary as training will be provided.
• Must be open to traveling across the entire island.

Click 'Apply Now' or reach out to Jaslin at [email protected] via email. Or Whatsapp 80328825 with your updated CV. We regret to inform only candidates who have been shortlisted will be contacted for further correspondence. Wishing you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Poh Chew Leng, Jaslin | R22108798

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Assistant Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.

Assistant Sales Manager Requirements:

• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

Job Responsibilities

• Overall accountable and responsible for delivery of testing services across the Payments, Real-time Data, Online API (PROS) Program
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing
• Works with the testing service providers and other Bank’s stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan
• Engages with various Bank’s stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand
• Act as the first point of escalation for any issues raised by Bank’s stakeholders, testing service providers
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable
• Drive and collaborate with all Bank’s stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable
• Participate and contribute in forums, as required, to drive testing transformation and innovation
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team

Job Requirements

• Bachelor’s Degree or Master’s degree in computer engineering or related field
• Proven working experience in test delivery or equivalent role with at least 10 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps
• Proven, successful track record of managing shared IT service development and/ or IT Testing Services
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services
• Strong domain knowledge on Transaction Banking, Wholesales Banking and Payments Program.
• Experience in managing testing on these domain knowledges will be an advantage
• Strong attention to details, excellent analytical and problem solving skills
• Experience in managing multiple external testing service providers
• Experience in managing multi-cultural, diverse, direct and virtual teams
• Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium, JIRA etc
• Must display a high level of professional judgment, commitment, integrity, and teamwork
• Excellent client facing, internal communications, written and verbal communication skills
• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred