Total 95,994 service operations manager job vacancies in Singapore

A market leader in the Consumer Goods industry is seeking a Regional Finance Manager to join their fast-growing organisation.

Covering the APAC region, you will oversee the finance operations for the business and be the bridge between HQ and the central finance team. This involves ensuring the precision of reported figures, collaborating with Shared Service, Senior Finance Leadership and External Parties (e.g. Auditors). Responsibilities encompass the overseeing of month-end procedures, financial consolidation and reporting for the various regions. There will be some aspect of analysis involves by performing P&L review, and telling a story out of the numbers. Lastly, you will drive insights on accounting policies and engage in process improvement initiatives.

The ideal candidate should have a degree in Accountancy and Finance and be CA or CPA certified. A minimum of 10 years of relevant finance controlling experience together with SAP ERP is preferred. You should come from a related industry to FMCG or Retail, and some supervisory experience.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]. Alternatively, if you are looking out within the finance space, feel free to send across your resume.

Roles:

• Oversee financial accounting and reporting for local and ASEAN entities, including preparing annual financial statements, quarterly GST filings, and inventory costing sheets.
• Evaluate and enhance the efficiency of the organization's financial system in line with overall company goals.
• Interpret, investigate, and report variances to management, developing a comprehensive understanding of the relationships between these variances.
• Analyze financial performance, compile management information for decision-making, and provide strategic input based on current market trends.
• Offer financial leadership and strategic insights to drive sustainable value creation.
• Supervise the preparation of consolidated financial statements, business activity reports, and forecasts for management.
• Manage all finance-related aspects, such as financial reporting, regulatory compliance, audit, tax compliance, and cash flow management.
• Implement policies and procedures, emphasizing internal controls to prevent fraud and errors.
• Propose process solutions to innovate current work processes.
• Supervise and support subordinates in their professional and career development.
• Supervising logistics teams in a specific region, optimizing processes to improve overall logistics performance.
• Tracking logistics costs, which include transportation, warehousing, and handling expenses. Identifying opportunities to reduce costs while maintaining service quality.

Requirements:

you will possess a degree in Accountancy or ACCA with the following relevant experience

• At least 3 years of experience within the retail or FMCG industry
• Strong excel skills will be essential while exposure to BI tools will be ideal
• Prior regional exposure will be preferred but not a must
• Ability to be hands-on and work in a fast-paced environment.

Whatsapp- 93392324

email- [email protected]
EA License No: 18C9495EA

Personnel No: R1874043EA

Personnel Name: Lucas Chang

Responsibilities:

• Provide continued support for system post go live (Review Change Requests, and prepare submission for approvals etc)
• Provide advisory, assist to drive and support initiatives of departments. (e.g. New services)
• Co-ordinate with work stream and project leads to report and document on the project status of various projects.
• Work with Departments IT SPOCs or representatives to plan; and ensure that the departments IT budget are submitted timely.
• Monitor and track utilisation of department IT budget.
• Manage and track on the system/devices risks and any deviation; and take appropriate mitigation action.
• Data Compliance – Lead the team to work with relevant stakeholders in establishing, maintaining and compliance of the data
• User Access Governance – Lead the team in establishing, reviewing and audit of the user access policy and procedures.
• IT Audit Management – Lead and conduct audits as per required (Routine/Ad Hoc)

Requirements:

• Degree in Information Technology, Business Analysis or equivalent, with at least 15 years of relevant experiences.
• Prior experience in healthcare industry, business analysis, project coordination, communications or change management are added advantages.
• Able to drive strategy, design, implementation to deployment.
• Project management capabilities and experience in driving a cohesive team and cross teaming environment.
• Possess confidence to resonate with senior management leadership – internal and external stakeholders.
• Excellent communication, problem solving, presentation, negotiation and interpersonal skills.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23659

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

• Responsible for all ISO Tank operation matters.
• Handle documents for import/export, transshipment operations and orders handling domestic and overseas customers.
• Liaise with haulers, forwarders and customers and handle invoices and payment matters.

Requirements:

• Diploma and above
• At least 2 years of operations experience in ISO Tanks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Role Summary:

The Sales Support Representative (SSR) is the primary point of contact for the customer and collaborates with Engineering, Manufacturing, Quality, and other departments to respond to customer inquiries. The position works with the Sales leadership team in driving key initiatives and helping the Flowserve to achieve its goals and maximize sales bookings and opportunity pipelines. The SSR will use data as a strategic asset to provide decision support, accurate planning of sales quota forecasting, and sales productivity reporting and efficiency analysis.
Responsibilities & Requirements:
- Customer focused with a results-driven mindset.
- Ability to work in a fast-paced environment, while ensuring effective communication and collaboration across varying functional/business platforms.
- Promote a positive and professional working atmosphere, where the status quo is challenged to improve, and the team is driven toward creating an exceptional customer experience.
- Experience in sales or customer service in an engineered manufacturing environment with proven success in administrating commercial and/or government contracts.
- Demonstrate success in influencing people through effective collaboration, problem-solving and relational engagement.
- Lead coordination efforts on applicable aftermarket quotes while ensuring close collaboration and communication with all applicable stakeholders.
- Review customer specifications and documents to apply current Flowserve technical and commercial requirements.
- Drive daily tactical customer proposals in addition to support strategic offerings, as well as identified sales win back opportunities.
- Partner with Site Hubs to drive quotation performance within region, and across the aligned product sites, while fully leveraging quoting tools for prioritization, quicker cycle times, shortened parts delivery times, and minimization of rework.
- Generate high quality, on time, value priced proposals to facilitate order fulfilment.
- Manage and monitor the proposal throughout the entire bid cycle including updating and maintaining designated workload management tool, while monitoring hit-rate optimization.
- Demonstrate a fundamental understanding of pump applications and types, a clear understanding of parts, programs, and processes to best drive solutions to our valued end user customers.
- Identify and develop key actions in partnership with sales leadership team required to achieve forecast accuracy, addressing gaps in performance, preparation of QBR data analytics.
- Maintain current, accurate and organized records of sales training, organization charts as well as other critical pieces of information needed to manage the sales engagement.
- In collaboration with Sales leadership team ensure continuous improvement projects are executed and delivered to meet objectives.
- Receive in and compile weekly sales reports.
- Support 30 day/ quarterly sales forecast and monthly outlook processes.
- Strong problem-solving skills, able to work independently and be a team player with a global mindset and approach.
- Proficiency in Microsoft Office package.
- Excellent organizational skills, able to establish priorities and work to specific deadlines with little supervision.
- Other duties as assigned.

Preferred Experience / Skills:
- Industry experience related to pumps/rotating equipment.
- Experience with customer relationship management in the power generation and utility industries.
- Experience in Sales Force.
- Experience in pricing, contract review and ERP administration.
- BS or BA Degree in relevant field and 3-5 years relevant experience

Responsibilities

About TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make an impact happen with a career at TikTok. Team Introduction

The Trust and Safety team aims to build a world where people can safely discover, create and connect. Our goals are to ensure the safety of the community and to build a safer experience for users.

The Trust and Safety Engineering team is responsible for building a highly scalable, complex and intelligent platform that is able to manage high traffic loads. You would also be building tools to help protect our users from harmful content and abusive behaviours. With the continuous efforts of our trust and safety team, we can provide the best user experience and bring joy to everyone in the world.

What you will be doing:

1. Responsible to lead the team to build a highly scalable, efficient and robust trust and safety platform and tools

2. Play a key role in driving project objectives, system design and architecture to ensure high stability and performance of the services;

3. Define a long-term technical roadmap for the team

4. Recruit and mentor engineers of various levels of experience into a performant team, build team culture and cohesion, and help team members grow technical capabilities;

5. Understand and brainstorm product objectives to develop an easy-to-use platform that aligns with customers' needs; 6. Collaborate closely with trust and safety specialists, experts and machine learning engineers;

7. Work with Trust and Safety teams to protect TikTok globally.

Qualifications

What you should have:

- At least Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience);

- At least 7 years of relevant experience, familiar with C++/Go/Java program development (at least one), striving for high-quality code and focusing on the technical quality of the code.

- Highly proficient in designing data structures, building algorithms, and at least one programming language: Java, Python, C++ Go, PHP, pursue high-quality code and focused on code engineering quality

- At least 1 year of experience in Technical Lead Management or People Management

- Good communication skills, able to lead and drive projects effectively.

- Familiar with team and project management methodologies and approaches.

Preference will be given to those who have one of the following:

- Experience with Trust and Safety

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

The Job

As a member of the CapitaLand Development in-house legal team, you will be working on several complex transactions involving real estate acquisitions, development and divestments. This would involve structuring based on legal requirements and to achieve tax efficiency, M&A transactions, joint ventures, and general advisory work. Our in-house counsels provide legal expertise and a seamless integrated service across our offices in Singapore and other countries (e.g. China, US, Korea, Indonesia, Malaysia, Vietnam, Japan, Australia). You will counsel and strategically collaborate with our business partners in Singapore and overseas to minimize risk, creatively solve problems, contribute to cost-saving initiatives and resolve disputes, while achieving the company’s business goals.

Responsibilities

Your key responsibilities will include the following:

• Provide legal support and advice to the various departments and business units of the company, including country operations, finance, sales, human resources, and the project design, development and construction teams, on all real estate, development and construction-related legal matters
• Negotiate, draft and review a wide range of real estate agreements, purchase and sale agreements, leases, employment contracts, financing and mortgage/security agreements, vendor agreements, service agreements, NDAs, and more
• Negotiate and minimize risk in joint venture agreements with partners
• Assist in the creation of processes for managing legal issues from all business areas and help provide training, create templates, and manage workflows to allow business units to move quickly while addressing key risks
• Work with external counsel as necessary on litigation, disputes, and other matters
• Manage external counsel on transactions to ensure high quality, commercially focused, and cost-effective legal advice
• Report directly to the Head of Legal, and work with senior executives to design efficient and effective general controls
• Assist in the drafting of policies, guidelines, legal templates and other documents to ensure best practices
• Assist in corporate secretarial matters

Qualifications

• Minimally, you should hold a Bachelor’s degree in Law and have at least 5 years PQE in a law firm or as an in-house counsel with a corporate real estate focus
• Good academic history and proven legal skills, combined with a strong reputation for providing commercial solutions, excellent transactional and management skills
• Strong background in general corporate work, probably gained from practice in a law firm or as an in-house counsel
• Able to work confidently with our stakeholders, as well as create workable bespoke solutions to facilitate our stakeholders’ objectives
• Experienced in advising on complex international transactions and in organising and managing transactions, including cross border transactions
• Excellent document drafting skills, strong communication and analytical skills along with a high level of commercial awareness
• You must be able to thrive in a team with high professional standards and have a flexible client-friendly commercial approach
• Exceptional judgment and ability to act decisively in situations requiring quick but thorough analysis and decision-making while understanding when and how to escalate issues appropriately

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a family-like environment with no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp, etc.)

(no cold-calling or anything of that sort)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criteria

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

(Working days of your choosing & mutually agreed with the company)

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Company Culture and Working Environment

- Casual Working Attire, Relaxed Setting

- Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc.)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Our Client is a Manufacturing MNC. Due to their current expansion plan, they are looking for a Regional Manufacturing Manager to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities

• Collaborate closely with various sites across the APAC to ensure consistent and robust performance, advocating for best practices and excellence.
• Responsible for the the overall performance of sites, ensuring accurate forecasting and streamlined production processes.
• Identify and suggest opportunities for continuous improvement in processes, methods, and the integration of new technology.
• Support local plant managers in day-to-day operations, fostering positive outcomes in production targets and maximizing yields at the lowest Cost of Goods Sold.
• Ensure alignment of plants with quality/CSR requirements from certification bodies and customer audits, securing successful certification/re-certification and resolving audit findings.
• Any ad-hoc duty as assigned

Requirements:

• Min degree in Mechanical/Electronic/Manufacturing Engineering.
• Min 7 years of proven experience as an operational leader in a high-volume manufacturing environment.
• Good understanding of manufacturing processes, quality control principles and manufacturing costing.
• Sounded Knowledge in lean manufacturing principles and Six Sigma
• ISO qualifications are highly preferred
• Comfortable with regular travelling with short notice, may up to 60% per month.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Our Client is a gaming start up company in Singapore, who is seeking to recruit a Game Operations Specialist.

Game Operations Specialist

Job Responsibilities

• Collaborate with influencers across various online platforms to create engaging content (such as videos or live streams) that enhances game's profile and reach within the gaming community.
• Collect, sort, and prioritize feedback from players. Your role lets our development team understand and quickly address the players' needs by turning their feedback into actionable game improvement suggestions.

Requirements

• Bachelor's degree or higher.
• A love for gaming is a must. You should be an avid gamer who understands gaming on a deeper level.
• Fresh graduates are welcome to apply
• Bilingual in English and Thai Indonesia to communicate with Indonesia counterparts and partners

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Purpose of the Job:

To oversee the design approval process and resolve all related issues on restaurant builds and remodels.

Job Size:

The role initially covers the markets of Philippines, Malaysia, Singapore, Vietnam, Taiwan, Hong Kong, Cambodia, Brunei, Guam, Saipan, but market assignment may change from time to time according to the business needs.

This position will be based in Singapore with traveling when required.

MAKE A DIFFERENCE... with your role's responsibilities:

Major job functions include but not limited to:

• Review of all design submissions (both BOH & FOH) and strive for 100% design approval across all our markets;
• Collaboration with Ops & QA representatives to ensure cross functional resolution when needed;
• Support Design & Construction (D&C) Manager on BuildSmarter workshop preparation and tracking;
• Support D&C Manager on Energy Conservation Management program;
• Support D&C Manager on Building Green Initiative program;
• CAPEX analysis resulting in opportunities identification through monthly status report;
• Collaboration with internal cross-function teams and franchisees to drive restaurant (BOH/FOH) optimization;
• Generate content for bi-monthly D&C Newsletter and drive process;
• Prepare monthly Design Approval Status report;
• Flagging design risks/issues that may compromise the brand, food safety or health of crew;
• Participation in monthly design calls with our markets to track & update market pipeline; and
• Support D&C Manager in any other assignments as required within the D&C scope.

BE YOUR BEST SELF... with your top-notch qualifications:

The person must possess:

• Tertiary qualification in Interior Design with minimum 8 years of relevant experience in restaurant design
• Strong attention to details and good spatial skills;
• Clear written and verbal communication skills;
• Strong AutoCad, 3D Modeling, Microsoft Word, Excel, PowerPoint and Adobe Suites capabilities
• Ability to influence various levels of stakeholders, franchisee engagement experience is desirable
• Strong communicator and analytical skills
• Team player’s spirit

HAVE FUN... learning and thriving with a great support network:

• Reporting to D&C - Manager KFC Asia Central, the person in this position will interact mainly with:
• Operation & QA Managers at Yum!;
• Design leads of respective franchisees;
• Chief Operating Officer; and
• Chief Marketing Officer

READY TO START your Original journey? Click Apply now!

Please note that when applying for a position at KFC, we collect and store the personal data you have supplied for recruitment activity purposes only.

The incumbent will be part of the Migrant Worker Advisory team with the Tripartite Alliance for Dispute Management (TADM).

Job responsibilities:

• Provide advisory services on labour legislations and employment practices (over email, phone and in person);
• Advise customers on matters related to employment disputes and give guidance on options and possible recourse to the disputes and follow through with the case till closure;
• Assist to file employment related claims on behalf of the customer;
• Develop and maintain accurate customer related information into databases.

Job requirements:

• Prior 2-3 years’ experience in human resources, customer service or counselling is an added advantage.
• Able to handle difficult customers and/or sensitive issues calmly, empathetically and professionally.
• You should have a positive attitude and an interest in helping people.
• Must be meticulous and possess good analytical and problem-solving skills.
• Able to communicate well and write concisely.
• Proficient in basic IT programmes like MS Excel, Word, Powerpoint & Outlook.

The position offered will be commensurate with the candidate’s experience and suitability.

Only shortlisted candidates will be notified.

PURPOSE:

• Assist manager to oversee finance operations (accounting, consolidation & treasury) ensuring compliance with all local accounting, tax and regulatory requirements and standards
• Lead FXAP group legal accounting & consolidation process ensuring accounting compliance for the group
• Manage foreign exchange exposure, cash liquidity and financial arrangements for the group
• Analyze balance sheet (BS) items to identify issues for better BS management
• Lead cash management strategy for the group
• Lead improvement of APO finance processes and financial accounting quality improvement.
• Lead improvement of communication of APO Finance Operation team with various counterparts, including OpCos, APO departments and HQ.
• Lead compliance monitoring activities and improvement of governance in financial accounting practices within FXAP and the group
• Lead / support various finance related projects as a representative of APO Finance
• Lead & develop team members
• Execute operational activities at ground/staff level when needed

RESPONSIBILITIES & TASKS:

• 2IC (second in charge) to support & cover Operation Finance Head as needed
• Very hands on with daily operations to cover staff level activities due to current resource shortage
• Lead FXAP group treasury, financial accounting & consolidation process, ensuring reporting to Head Office is on time and accurate.
• Ensure APO / OpCos practices are in line with policies and guidelines. Provide instructions of relevant policies for OpCos and APO Finance members.
• Lead quarterly confirmation of financial statement risk assessment of FXAP and OpCos.
• Validate accuracy of quarterly closing schedule submitted by OpCos.
• Hands-on involvement to support month end closing: journals, reconciliation, analysis, consolidation etc.
• Support daily finance operations activities.
• Manage foreign currency exposure using financial instruments such as forward contract, NDF (non-deliverable forward) and complying with FX group guideline
• Ensure accuracy & reliability of foreign exchange gains/losses reported in the financial statements
• Perform monthly analysis of currency exchange gain / loss for the group & report to Corporate
• Monitor OpCos hedging activities & cash position ensuring compliance to group guidelines
• Daily cash management for FXAP
• Develop / propose cash management strategy for the group (e.g. evaluate cash positions of overseas subsidiaries and to propose dividend strategies to Corporate, assess mid-term cash requirements of the group and propose the most effective cash management strategy)
• Develop funding plan (new loan facility / renewal) as a group.
• Monitoring and managing the organisation's bank relationships and liquidity management
• Source and negotiate with banks for competitive cost of funding, investment & hedging instruments
• Prepare accurate and timely reports for stakeholders
• Establish, document and implement policies & procedures necessary to ensure a high degree of quality in work performed by area.
• Initiate & lead improvements of group consolidation / finance operations.
• Liaise with Tax Agents and external auditors to ensure APO accounting treatments comply with accounting policy and regulation.
• Manage the statistical survey requests from government bodies
• Review OpCos compliance / monitoring reports. Suggest / initiate / lead improvements as needed. Provide timely reporting to Corporate in a timely manner Team management & development: Manage the team, provide coaching & develop team members
• Lead / support finance related projects to improve productivity, compliance or governance. This also includes the broad spectrum of project management activities.
• Support Accounting Enhancement Project led by Finance Project Team
• Lead other ad-hoc projects & duties as assigned

Min Years of Experience and knowledge:

• Degree in Accountancy and 10 years working experience in accounting operations / consolidation / MNCs and Treasury function

• Minimum 5 years of experiences in leading Finance related projects / process improvement initiatives

• Sound understanding of accounting principles

• Understanding and experience of treasury operations including FX, hedging, liquidity, cashflow and various financial instruments

• Established bank
• Broad exposure
• Opportunity for growth

A leading corporate bank is seeking a Assistant Manager/Manager, Credit Reviewer to join the team.

You will be required to perform credit review of the bank’s credit assets covering the APAC region. Perform annual risk assessment activities and audit planning together with key internal stakeholders. Reporting on key risk issues/controls for the business, monitor and follow up on auditees’ corrective actions according to the regulator’s recommendations. Coach junior team members in their credit review work.

The ideal candidate should have at least 5 years relevant experience in credit risk analysis, credit review, credit control with a banking background. Strong communication skills a pre-requisite as you will be required to work closely with key stakeholders.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]. Look forward to hearing back, thank you.

Reg No.: R1987809

BeathChapman (Pte. Ltd.)

Licence No.: 16S8112

• Develop and improvise on risk management framework, policy and process
• Develop and establish financial budget and plans
• Develop and maintain business continuity strategies, policies and guidelines
• Develop service recovery framework
• Drive service quality and customer satisfaction
• Establish and maintain relationships with strategic business partner
• Establish business continuity processes
• Establish business strategies for the business function
• Establish operational plans for the business function
• Facilitate innovation and lead managers to manage change
• Manage compliance with food and beverage hygiene policies and procedures
• Manage revenue and expenditure
• Oversee cost control and food purchasing activities
• Plan and develop menus
• Provide leadership during crisis situations
• Strategies service operations

Requirements:

• Related experience in F&B industry
• Able to work in a fast pace environment
• Process positive attitude and responsibilities
• Love challenges and able to work under pressure
• Customer-service oriented personality

Interested candidates, kindly contact us via 8838 7279 for further discussion.

We regretted that only shortlisted candidates would be notified.

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following role opening:

Manager/ Senior Manager – Technology

Responsibilities:

• Managing the service desk team
• Awareness of end user needs and changing requirements
• Command and control leadership – ability to understand the problem, analyse and account for incidents
• Manage the service delivery team to successful execution of daily production duties
• Lead technical discussions within the service desk team
• Escalate all production / non-production issues to the relevant teams and stakeholders
• Proactive engagement on all high priority incidents, identify under-reported issues and flag potential pitfalls
• Provide post mortem analysis and reports of incidents
• Authoritatively and confidently guide escalation tickets to resolution

Requirement:

• Bachelor’s degree within a given technical field
• 7 – 10 years of operations management
• 7 – 10 years in a technical role with expertise in one or more of the following technical disciplines (networking, security, storage, servers)
• 5+ years of experience managing teams especially business service operational support
• Articulating high level business requirements to senior management
• Ability to develop strong rapport and build relationships across departments and at multiple levels of the organisation
• Ability to be proactive with a strong desire for continuous improvement of practices and processes
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage and multitask in a fast-paced environment
• ITSM, ITIL and other service management certifications are advantageous

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Highlights:

• Industry: Hospitality (Hotel)
• Nearest MRT: Dobhy Gaut (5 Mins walk)
• Remuneration: Up to $3300
• 6 days work week -
  Rotating Shift: 7am – 3pm OR 3pm – 11pm.
• AWS + Performance Bonus

The Challenges:

• Collaborate with various departments on guests' special requirements and requests.
• Identify and resolve deviations and irregularities related to front office services.
• Develop operations plans for front office operations.
• Implement operating procedures and service standards for front office operations.
• Manage personalised reception services for VIP guests' arrivals and departures.
• Monitor room inventory levels and reconcile discrepancies.
• Manage all room keys inventory are accurate.
• Attend to all incoming emails and follow up actions taken accordingly.
• Review operations reports and/or statistics to monitor and report departmental performance.
• Build guest relationships to enhance return visits.
• Interact with guests to gather feedback on service quality.
• Manage emergency situations.
• Operationalize compliance management on data protection regulations and organisational security procedures for guest registration and credit and cash transactions.
• Other ad-hoc duties as assigned by management

What it Takes:

• Minimum Diploma in Hospitality Management
• Minimum of 2 – 3 years of relevant experience in similar capacity
• Able to work well under fast paced environment.
• Knowledge in Opera System is preferred.
• Willing to work 8 hours shift including weekends and PH

Interested Applicants, please submit a copy of your updated resume (in MS Word Format) and send to [email protected]

Talents@Work Pte Ltd (21C0501)

Joshua (R22107946)

*We regret to inform that only shortlisted candidate will be notified. Thank you

Responsibilities:

• Perform full spectrum of HR functions and admin support including recruitment, employee relations, grievance handling, staff engagement and advisory service on HR policies and procedures.
• Review and maintain all HR related policy
• Posting of recruitment advertisements
• Ensure and maintain good brand and communication consistency for all company materials and collaterals
• Perform end-to-end recruitment – interview, shortlisting, assessment & selection, offer and on-boarding
• Engagement with both internal and external stakeholders such as employees and vendors, etc
• Reports generation
• Payroll administration
• Work pass administration
• Perform any other ad-hoc duties as assigned

Requirements:

• 2 years’ experience and above is preferred
• Possess a keen interest in human resources
• Ability to work independently and with a team.
• Thrives in a fast-paced environment
• ability to handle the pressure of meeting tight deadlines
• Self-motivated and resourceful with good multitasking and organisational ability

Jobscope

• Collaborate with both internal and external stakeholders to ensure the timely achievement of project milestones.
• Engage closely with pertinent parties to coordinate on-site project activities, encompassing logistical planning and execution.
• Oversee the planning and implementation of related initiatives and publicity plans
• Manage approved funding and expenditures, including communication with funders, procurement processes, and budget utilization tracking.
• Regularly monitor project progress and facilitate routine reviews with the project team and relevant stakeholders.
• Contribute to the preparation of pertinent reports, presentations, and materials.
• Support grant management and administration tasks, such as compiling and tracking grant submissions, planning budgets, and monitoring expenditure while facilitating claims submissions.
• Keep a close eye on the progress of research activities and outcomes
• Prepare reports pertinent to the ongoing research initiatives.
• Supervise staff engaged in data collection, data entry, and transcription.
• Contribute to budget planning and tracking of expenditures.
• Assist in the planning and development of initiatives and events associated with or emerging from research program(s).

Requirements

• At least a bachelor degree, in a life science or any related discipline
• Minimum 5 years of experience in supervisory, operations and administrative work in a healthcare organisation will be an advantage.
• Experience in clinical research and research regulatory affairs.

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

My client, a corporate banking client is looking to grow their IT team. You'll play a pivotal role in developing and executing IT plans for Anti-Money Laundering (AML) domain. Reporting to a Senior Team Lead.

Role

• Formulate plans for the AML domain in collaboration with senior management
• Collaborate with Product Owners and Transformation teams to identify and address business needs and pain points
• Lead business analysts in co-creating business requirements to define the scope of projects
• Collaborate with Engineering and Architecture teams to outline IT solutions
• Develop project plans, including identifying resource requirements, establishing project schedules, and estimating budgets
• Support Product Owners or Project Sponsors in formalizing and presenting Project Charters to senior management for approval
• Lead project managers in the end-to-end execution of projects, from initiation to closure
• Mentor and coach project managers and business analysts within the team
• Support L1 and L2 teams to manage production applications owned by the team

Qualifications:

• Bachelor's degree in Information Technology, Finance & Banking, or commerce
• Minimum of 10 years' experience in the banking/FI environment, with 8 years' experience in Investment or Corporate Banking Domains and regional (Asia Pacific) experience preferred
• Solid understanding of AML and KYC products and operations
• Familiarity with Asia Pacific banking regulations and rules
• Proven technical knowledge and experience in banking business process re-engineering and solution design
• Strong understanding of solution architecture, design patterns, and best practices in business-technology solutioning
• Demonstrated experience in stakeholder management, including interactions with C or C-1 suites
• Excellent cross-functional collaboration skills, relationship-building skills, and the ability to achieve results with stakeholders in a collaborative manner
• Outstanding communication and presentation skills
• Proven ability to manage external partners and vendors
• Ability to lead cross-workstream(s) and offshore vendor delivery team(s)
• Professional certification in ITIL/ITSM or PMP is a plus

APPLY NOW! Interviews are ongoing! Email to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Chiam Lee Ping Dayna

Consultant

Reg. No: R1764404

Stellar- Link Partners Pte Ltd (EA License: 21S0698)

Job Description:

• Local Strategy and plans: 3 year plan and budget, Portfolio strategy, channel strategy, pricing, distribution
• Category and Commercial Strategy (multi-channel with on-trade focus)
• Build impactful sales & category management story (including Nielsen analysis)
• Train staff within distributors’ sales teams
• Marketing & Communications
• Ownership of the A&P budget: Plan investments and monitor ROI
• Build consistent yearly marketing plan along with Brand managers
• Build impactful partnerships with Spirit brands
• Manage PR and Digital agency along with BM
• Management: Management of Japanese CM & Management of distributor teams

Reporting & Analysis Relationships:

• Company APAC Managing Director (Manager)
• Company’s European team supports: Strategy, Finance, Global Marketing, Supply
• Distributors (day to day basis)
• Agencies (PR and Digital)

Job Requirements:

• Minimum 8 years of working experience
• Minimum bachelor degree level
• Experience in the Drinks industry (Soft Drinks or Spirits preferably)
• Strong Sales experience, especially in the Irish on-trade
• Brand building experience
• Market and RTM knowledge
• Interest in spirits and cocktails is a plus

Responsibilities:

• Maintain Customer focus on all times and answering to customers’ enquiries (e-mails phone and fax) using the Best Practice guidelines.
• Work within agreed service levels, striving to exceed customer expectations wherever possible.
• Work closely with Strategic Sales in meeting customers’ order fulfilment and achieving on-time delivery KPI.
• Establish and maintain an ongoing sales funnel of existing customers, striving to exceed customer expectations wherever possible.
• Meeting up with new customer in fostering customer relationship and to render better service quality.
• Maintain advanced working knowledge of all customer service processes for different market segments and communicate discrepancies/ issues to team manager when necessary
• Resolve and/or escalate issue in a timely fashion.
• Development of self by: developing customer service skills, learning about customers’ procurement functions and innovative solutions and products.

Requirements:

• Min Diploma in Business or related studies.
• Minimum 3 years’ related work experience is required.

Interested applicants, please click "Apply Now" or forward a detailed resume as MS Word format / PDF and email to [email protected].

Tempserv Pte Ltd

EA License No: 06C3745

Daniel Lee / EA Registration No: R1989151

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996