Total 94,509 Full-time service operations manager job vacancies in Singapore

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Our client, a MNC in Freight Forwarding industry is seeking for a Freight Manager ( Documentation ) - $ 8,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 7 to 8 years experience overseeing a team of 10 to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 8,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to [email protected]

Job Responsibilities

Project Planning and Initiation:

• Develop comprehensive project plans, including scope, budget, timeline, and resource allocation.
• Collaborate with stakeholders to define project objectives and deliverables.

Execution and Monitoring:

• Oversee the construction process, ensuring compliance with design specifications, quality standards, and safety regulations.
• Monitor project progress and performance, making adjustments as necessary to stay on track.

Budget and Resource Management:

• Manage project budgets, controlling costs, and ensuring financial accountability.
• Coordinate with suppliers, subcontractors, and vendors to procure necessary materials and services.

Client and Stakeholder Relations:

• Maintain strong relationships with clients, addressing any concerns and ensuring satisfaction throughout the project lifecycle.
• Facilitate communication among project stakeholders, including architects, engineers, and regulatory authorities.

Quality Assurance:

• Ensure that all construction work is completed to the highest quality standards and in accordance with industry best practices.
• Conduct regular inspections and reviews of work to identify and resolve any issues promptly.

Risk Management:

• Identify potential risks and develop mitigation strategies to minimize their impact on the project.
• Prepare and present regular project updates, including risks and challenges, to senior management.

Job Requirement

• Bachelor’s degree in Construction Management, Civil Engineering, Architecture, or a related field.
• 5–10 years of experience in project management within the construction industry, with a focus on hotel or hospitality projects.
• Proven track record of successfully delivering large-scale construction projects on time and within budget.
• Experience in managing multidisciplinary teams and coordinating with various stakeholders.

Strategic Program / Project Management

• Drive accountability through clear communication, informal feedback, effective project management and appropriate use of metrics.
• Be responsible for partnering in the identification of challenges & opportunities for improvement in key performance indicators, leading teams in the innovation of solutions to achieve success
• Understand short-term and long-term goals within Global Facilities and the Network, and how they relate to company goals. Assist in driving program and project goals across the Network using common methods and metrics. Prioritize and align Program project portfolios with network goals, program metric targets, and across departments and sites
• Develops metrics for benchmarking project performance. Identify and share BKM’s for program and project success
• Drive continuous improvement of Global Facilities, Network, and Micron portfolio, program, and project methodologies and processes.

Tactical Project Leadership

• Facilitate the definition of project missions, objectives, key tasks, as well as time and financial resource requirements. Provide yourself as a “conduit” between the Global facilities and cross functional projects as required.
• Work with project members to establish aggressive but achievable goals
• Develop benchmarks and frameworks to monitor project progress, risks, and change; and take corrective or proactive steps when necessary
• Work with the site, PMO office, and the other Central function to define, develop and maintain systems that allow for program and project success
• Understand and communicate to appropriate Micron members the project status, risks, change requests and requirements for completion
• Act as an advocate for business process improvements; and engineer solutions for business problems related to the project while meeting objectives

Communication

• Maintain a strong and open relationship with peer group and appropriate managers in other functional areas. Communicate and respond to issues in a timely manner.
• Demonstrates ability to give effective presentations to both small and large groups on project updates and new initiative proposals.
• Periodically follows up with management team to ensure area goals are being met and get assistance in the removal of any obstacles that are preventing their completion. Uses all available resources to manage the successful completion of goals (including resources outside of the area).
• Ensure members have well documented update on area issues and projects update on a regular basis.
• Provide updates both internal to the group, as well as all Fabs. Updates should show progress against the timelines.
• Schedule meetings as required with your peer groups and update on areas performance, changes in Management decisions.
• Develop external relationships to achieve new ideas and procedures to keep pace with Industry standards and methods.
• Demonstrate cultural sensitivity - Show respect for different cultures and languages; learn to pronounce names accurately; speak English slowly and clearly when interacting with non-native English speakers; invite feedback to ensure others understand.
• Use conference call etiquette and enforce it during all meetings

Training & Development

• As new business processes are developed ensure training is provided and work with the training group to assist in development of training materials as the need arises
• Work with Network Partners to ensure training needs are met.

Qualifications:

• The candidate should possess a BSc or Beng in Engineering from a recognized institute of higher learning.
• Experience in Master planning & project planning is thus highly valued.
• Candidates with experience in facilities operation & construction.
• Minimum 3 years of Project Management experience.
• Good analytical skills with problem solving proficiency.
• Skills in Excel and simple code writing desired.
• Ability to integrate and work in a global multicultural team
• Great leadership, interpersonal skills and team building spirit.
• Excellent communication skills, both written and verbal

As an Area (or Regional) Manager, you’ll have overall responsibility for a number of stores in an allocated area. You’ll be responsible for staff and you’ll work closely with other senior managers and department managers.

Your duties will include:

• Setting sales targets
• Maximizing sales and profitability
• Providing your team with a stimulating and supportive environment
• Maintaining and increasing standards of customer service
• Driving team performance
• Controlling the training and development of your staff

• Need renovation industry experience
• Need construction industry experience
• Develop and execute business growth strategies and project management for the organization.
• Create acquisition and retention strategies for successful client onboarding and long-term relations.
• Develop and execute sales action plans incorporating key performance indicators (KPIs).
• Execute and manage projects arising from business partnerships.
• Facilitate communication and collaboration among internal teams, clients, and stakeholders to ensure project alignment and success.
• Collaborate with marketing and membership teams on launches, promotions, and campaigns, aligning strategies for maximum sales impact.
• Maintain relationships with clients, addressing their needs and concerns through project focused solutions to ensure satisfaction and retention.
• Assessing potential risks and challenges associated with new ventures or strategies and developing mitigation plans.
• Prepare reports on business development activities, project progress and outcomes for management review.

Established in 2013, MICE Depot specialises in the conceptualisation, design, planning and execution of experiential events and activities, such as conferences, creative insights production and digital broadcasts. Through the years, we have worked with a vast range of clients across various industries and regions, due to our resources within APAC and beyond.

We have garnered decades of collective experience within the industry with a team of full-time talent with project-centric expertise backed by quality-oriented controls and processes. With our dedicated team, we work closely with our clients to ensure that their vision and objectives are our top priority, while providing services that exceed expectations every time.

Follow and visit us at:

Website: www.micedepot.com

Instagram: https://www.instagram.com/micedepot/

LinkedIn: https://www.linkedin.com/company/mice-depot-pte-ltd

Facebook: https://www.facebook.com/MICEDepot

Event Manager

The Event & Registration Manager is self-motivated and works on simultaneous projects with the event management team on the overall development, planning, execution and delivery of activations and projects such as events, exhibitions, conferences, creative insights, production and digital broadcasts. He/she is required to manage work with the project team on daily operations and client management.

Role & Responsibilities

To complete individually based on event requirement and scale, on the following:

• Develop and implement registration, accommodation, flights and transportation related strategies from pre- to post-event

• Create and execute proposals with internal and external stakeholders as well as vendors on the event requirements, with high priority on attendee experience and satisfaction

• Implement test plans for website and applications to fine tune elements for a better user experience, and identify and propose solutions for possible logic flaws

• Curate content for use in eDMs or social media copies for event marketing purpose, along with planning, coordinating and implementing telemarketing, email or social media marketing strategies

• Generate high-efficiency report templates (not limiting to Excel and PowerPoint formats) which suit the needs of each stakeholder

• Demonstrate proficiency in handling registration platforms and applications

• Plan and allocate resources for pre-event, onsite execution and post-event, ensuring timely delivery of milestones planned out for each project

• Manage and negotiate contracts for third-party vendors, including but not limiting to registration platform, supplies, hotel accommodation, etc

• Assist in all facets of hospitality requirements for event VIPs and key stakeholders when required

• Perform other roles & responsibilities as requested based on business needs

What You Need to Succeed

• Minimum 3 to 5 years of experience in the MICE industry or related experience

• Candidates with prior experience in events management, platform management and/or customer servicing preferred

• Confident that you are up for challenges (and late nights too)

• Excellent eye for detail and strong analytical and problem-solving skills, as well as a flair in customer servicing

• Ability to work well individually and as a team

• Have the capacity to work under pressure and within tight timelines

• Strong expertise in Microsoft Office (especially in Excel) and Google Suite applications – knowing how to handle large data sheets with the use of technical knowledge is an advantage

• Good command of language (especially in English) be it for written or verbal

Singaporean/ Singapore PR are welcome to apply.

• Basic up to $6,000
• 5 days work week
• Sentosa (5-Stars Hotel)

Responsibilities

• Ensure that all agreed operational standards are maintained within the Spa and that any defects are addressed quickly and efficiently.
• Take full management responsibility within the Spa acting as Duty Manager and Spa Representative as required.
• Responsible for Opening/Closing Procedures when on duty.
• Set an example at all times in standards of professionalism, attitude and appearance as required from the staff.
• Provide operational support to all spa departments when required.
• To ensure that all treatments carried out in the spa are in line with agreed procedures.
• Plan an annual calendar of events and promotions and to review success with the Hotel Manager.
• Ensure the programme of activities and events within the Spa are advertised, supported and meet guest expectations and to ensure that all spa staff understand the content of the programme.
• Develop an annual training plan with spa supervisors and ensure that all employees are trained and developed to meet the needs of the business.
• Initially deal with all guest enquiries, feedback, complaints and issues and to ensure that necessary follow up/action to carried out
• Ensure that the Spa’s cleanliness and image are in line with agreed standards and are reviewed with key staff regularly

Requirements

• Diploma/Degree in Business Administration with at least 5 year of relevant experience.
• Relevant certification in Spa Services
• Willing to work shift hours including weekends, and public holidays

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R22107887 | Gladys Chang Si Min

Job Title: SAP Project Manager

Job Description: The candidate shall have experience managing complex ERP implementation projects and shall have experience in supporting pre-sales. Able to communicate and manage CXO independently.

Responsibilities:

• Overseeing and coordinating the people, resources, and processes required to deliver new software or upgrade existing products.
• Identifying the requirements for new software programs and translating product requirements into work items that the team can perform.
• Managing teams of software developers that design and create software applications and web services for clients
• Delegating duties, establishing development standards, and creating a budget and timeline for the project
• Collaborating with upper-level management and developers to ensure that software applications meet business objectives.

Requirements:

• Degree in Computer Science or Information Technology.
• Looking for at least 8 years of relevant experience in SAP - Finance / Logistics / ABAP related projects.
• Proficiency in programming languages such as Java, C#, C++, HTML, SQL, and JavaScript will be advantageous.
• Experience in SAP software implementation, development and support is a must.
• Experience in managing SAP software development and implementation is a must.
• Knowledge of AWS, TCP/IP, database management, and product development.
• Understanding of software development methodologies, frameworks, and technical problem-solving skills
• Strong leadership, project management, and coordination skills to oversee various team members, including frontend and backend developers, quality assurance engineers, and project managers.
  

• · We are seeking a professional General Manager to oversee the restaurant operations.
• The incumbent is expected to direct and lead the team to achieve the hotel’s strategic goals in expanding business opportunities, customer satisfaction and staff engagement.
• Responsible for developing annual and medium term strategies and plans to achieve profitability.
• To excel in this role, you must be approachable and detail-oriented with proven hospitality or management work experience.

Responsibilities :

• Lead, motivate and provide effective leadership to the management team to ensure all functions are operating effectively
• Responsible for the restaurants profit & loss to ensure that KPIs are achieved
• Drives guest satisfaction and maintains high service standards through consistent reviews of patrons feedback; effective communication as well as institutionalizes a culture of accountability and continuous improvement to mitigate shortfalls, so as to improve overall customer journey and experience
• Ensure compliance with relevant regulations/ legislations and the restaurant’s standards
• Ah hoc duties / projects as assigned

Job Purpose

The Assistant Station Manager supports the day-to-day operations of the train station, which includes preparing the station for rail service, conducting security patrols at station premises and on train platforms, providing customer service, and performing duties in the Passenger Service Centre. He/She monitors commuter flow and manages crowds during peak hours and/or during service degradation. He/She carries out first-line recovery of station equipment and systems, performs the duty of an emergency train operator when required, and supports the implementation of procedures for rail incidents and/or emergencies. He/She also performs person-in-charge duties, manages access to the station, and assists in track access and procession by maintenance teams and/or service providers.

Responsibilities

Customer Service

• Monitors and performs first level of maintenance for AFC equipment such as fare gates and ticketing machines
• Assists passengers with fare-related and directional enquiries, attends to unwell passengers and render first aid when necessary
• Monitors CCTV and makes necessary Public Announcements
• Acknowledge and responds to alarm status e.g. MFT, ISCS, fire alarm, PEC, ESP activation, etc.

Platform and Train Operations Duties

• Ensures passenger safety when commuters travel on escalators and boarding/alighting from train
• Attends to incidents and alarms at the platforms and trains, and to carry out hand signalman duties when required
• Assists in detrainment of passengers when required
• Provides travel directions for passengers travelling within the train system
• Operates or manned the train so as to provide quick response towards train faults and alarms, while ensuring that any delays are kept to the minimal

Concourse Duties

• Carries out checks on illegally parked or abandoned bicycles or belongings
• Conducts inspection and takes appropriate actions on passengers who use concession tickets illegally, travel without valid tickets, and those who flouts regulations, e.g. drinking, eating, and smoking in station premise

Administrative Duties

• To liaise with cleaning personnel for station/toilet cleaning
• Reports any equipment fault to the Station Manager and files the fault reporting through the Maintenance Management System (MMS)

Opening and Closing of Station

• Opens and closes the station according to the timetable. Switches the station equipment on / off before / after traffic hours
• Checks the station area for any passengers before closing of station
• Facilitate track access during non-revenue hours, and checks for oil spills on the station platform tracks after the last Engineering Train had passed the station

Handles all train/station incidents and emergencies

• Manages and reports all incidents and emergency situations relating to:
• Staff and passenger (e.g. accident, assault, molest, etc.)
• Trains (e.g. alarms, faults and manning of trains)
• Passenger Service Centre (take local control of MFT functions due to failure of signalling equipment, responding to alarms/defects)
• Stations (e.g. crowd control, fire, bomb hoax, flooding, etc.)
• Checks and ensures that appropriate signs are put up during any rail incidents or delays to keep passengers updated of progress
• Assist in service recovery during train service disruption

Qualifications & Work Experience

• NITEC/Higher NITEC in Engineering discipline.
• Able to perform 3 rotating shift work based on a duty roster.

Skills

• Enjoys communicating with people and is service oriented.
• Able to work in a fast-paced and customer-facing environment.
• Possesses a service-oriented mindset and pleasant disposition.
• Able to multi-task effectively when responding to station operation requirements

Job scope:

• Working with consultants to design for electrical & mechanical services for mass rapid transit.
• Developing electrical & mechanical design with relevant authorities
• Complying, interpreting, & getting budget approval from authorities
• Liaising with sub-contractors, consultants, & operation team
• Approving design & work permission
• Ensuring electrical & mechanical work & good quality of work
• Understanding construction procedures and safe work practices
• Diploma/Degree in electrical & mechanical engineering or related course
• Experience in LTA, MRT underground projects with construction supervision

Salary up to $12000

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We invite highly motivated, dynamic professionals to join our growing Information Technology Services team.

Information Technology Services is dedicated to creating and delivering value to our business by leveraging on IT technologies. The team is responsible for delivering customer-focused solutions and high-quality IT services internally to enable our business.

The role involves:

• Design, implement, and maintain network and firewall infrastructure across both on-premises and cloud environments, ensuring optimal performance and reliability.
• Ensure compliance with internal standards, policies, guidelines, and information security protocols regarding network infrastructure. Implement best practices and industry standards.
• Drive diagnosis and resolution of complex network and application connectivity issues. Oversee technical support escalations and assist Tier 2 teams when necessary.
• Lead and mentor junior engineers, guiding them in the completion of tasks and helping to develop their problem-solving skills. Collaborate with cross-functional teams to achieve strategic objectives.
• Oversee network infrastructure projects, from planning to implementation, ensuring timely delivery and resource optimization. Engage with external vendors for managed services or new project implementation.
• Maintain detailed documentation of network configurations, policies, and procedures. Conduct semi-annual reviews of these materials to ensure accuracy and compliance.
• Act as the primary point of contact for escalated issues, providing timely updates to senior management and stakeholders. Work closely with the IT leadership to align network strategies with business goals.

⠀

The ideal candidate should possess:

• Degree in Computer Science, Information Technology/Security, or Systems Engineering.
• At least 5 years of relevant experience in cloud environments and network technologies, with 3 years managing projects related to connectivity engineering.
• In-depth knowledge of Cisco and Palo Alto firewall technologies, with a strong understanding of network infrastructure, services (TCP/IP, Routing, DNS), and cloud connectivity (AWS, Azure).
• Proven ability to diagnose and resolve complex network issues efficiently, providing timely and effective solutions.
• Excellent communication skills, with the ability to convey technical information clearly to stakeholders and team members. Demonstrated experience leading technical teams and managing cross-functional collaborations.
• Ability to analyse situations rigorously, logically, and systematically.
• Ability to contribute to continuous improvement of processes and services.
• A proven track record ensuring the proper functioning of operational services.
• Understanding of, and practical experience with, ITIL processes is an advantage.
• Ability to multi-task independently, while also working effectively in a team within a dynamic, fast-paced environment.
• Strong technical experience with Palo Alto security product such as (Prisma Access and Palo Alto Next Generation Firewall).
• Strong technical experience with Palo Alto security products, such as Prisma Access and Palo Alto Next Generation Firewall. Relevant certifications like Palo Alto Prisma Certified Cloud Security Engineer (PCCSE), Palo Alto Networks Certified Network Security Engineer (PCNSE), and optionally Cisco certifications, are highly desirable.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Responsibilities

• Develop and implement productivity projects across group companies in Southeast Asia and India to reduce costs and improve profitability.
• Collaborate with stakeholders to achieve operating income improvements, ensuring alignment with regional strategies and financial objectives.
• Lead and mentor project teams, providing subject matter expertise to drive a culture of continuous improvement and efficiency.
• Coordinate productivity initiatives with HQ and replicate successful projects from Europe counterpart.
• Support digital transformation by integrating innovative tools that enhance operational productivity.
• Analyze and consolidate data to create productivity reports and KPIs, providing clear performance insights.
• Facilitate effective communication at all organizational levels to ensure smooth collaboration and information exchange.
• Oversee technical and engineering support for project execution.
• Deliver training in Lean and Six Sigma methodologies to boost process efficiency.
• Promote networking and best practice sharing within the organization to increase regional and global project replication.
• Collaborate closely with the HQ productivity team to ensure unified efforts across regions.
• Build relationships with external vendors to introduce new solutions and training that improve project outcomes.

Requirements

• Extensive management and work experience in industrial gas production or related industries.
• Bachelor’s degree in Engineering, Management, or Business.
• Proven ability to communicate effectively, present to senior leadership, and deliver high-quality work to site management.
• Background in Operations Excellence or Lean Implementation.
• Skilled in project management.
• Program management experience is a plus.
• Good facilitation and organizational skills, with leadership abilities, coaching expertise, and a high level of influence.

Tan Cheu Hoon, Fenny

EA License No.: 02C3423

Personnel Registration No.: R22105896

Location: West Side

5days work

Basic + Transport Allowance + Commission + AWS

Note: class 3 license required

JD:

• Looking for a sales professional for who will be responsible for cold calling to set appointments to new businesses, as well as following up with warm leads from marketing to set appointments and existing clients in our target market.
• Developing business from prospecting new businesses & following up on marketing leads.
• Must be comfortable using and working with different department.
• Uncover new business opportunities with new client base.
• Develop & help maintain new business relationships by following up with regular proactive contact.
• Conducting online marketing research on the new business leads.
• Use of CRM to provide details as activities which may lead to documented opportunity that is transitioned to sale.
• Schedule appointments to meet with potential clients.
• Explain products or services in detail to potential clients.

Requirement:

• Results Driven & Persistence
• Time Management Excellent
• cold call/walk in Sales
• Professionalism A team player
• Class 3 license required

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

The Manager, Organizational Excellence & Governance (OE&G), plays a key role in driving strategic initiatives that enhance Apex Harmony Lodge’s mission of empowering delivering integratedperson-centred care. This role focuses on strengthening the organization’s branding, quality management systems, governance, risk management frameworks. The Manager will collaborate with internal and external stakeholders to ensure that AHL upholds the highest standards of care and remains a trusted leader in dementia care.

Key Responsibilities:

1. Corporate Communication and Branding:

• Brand Strategy Development: Lead the implementation of brand strategy that aligns with AHL’s vision and mission, positioning the organization as a leader in dementia care.
• Stakeholder Engagement: Lead the engagement and empowerment of strategic and community partners, donors, volunteers, and other key stakeholders to increase brand awareness and foster a strong emotional connection with AHL’s services.
• Customer Experience Enhancement: Lead initiatives to improve the customer journey across various touchpoints, ensuring that stakeholders—including families, caregivers, strategic and community partners, and donors—have a positive experience with AHL.
• Market Research & Analysis: Conduct research to identify trends, stakeholder needs, and emerging opportunities, using insights to refine AHL’s brand strategy.
• Brand Consistency: Oversee the implementation of branding guidelines, ensuring consistency across all communication materials, online presence, and physical environments. produce collateral that reflects AHL’s brand identity.
• Marketing & Communication: Design and implement marketing campaigns to promote AHL’s brand and initiatives for online and physical presence, to re-position the Lodge.

2. Strategic Planning and Organizational Excellence:

• Quality Management: Develop and implement a robust Quality Management System to ensure that AHL delivers consistent, high-quality services, setting new benchmarks.
• Operational Excellence: Work with department heads to design, update, and refine operational processes, ensuring alignment with quality standards and improving overall service delivery.
• Internal Audits & Compliance: Work with department heads to conduct internal audits to ensure compliance with external certification standards. Manage follow-up actions to address any non-conformities identified during audits.
• Continuous Improvement: Champion a culture of continuous improvement by analyzing feedback and performance data, identifying opportunities for process optimization, and implementing best practices.
• Performance Monitoring: Develop and track key performance indicators (KPIs) related to quality standards, ensuring that targets are met and reporting progress to senior leadership.

3. Governance & Risk Management:

• Governance Framework Development: Design and implement governance frameworks that ensure adherence to AHL’s constitution, regulatory requirements, and industry best practices.
• Policy Review & Updates: Regularly review and update organizational policies and procedures, ensuring that they are current and compliant with evolving legal and regulatory standards.
• Risk Identification & Mitigation: Lead conduct risk assessments to identify potential threats to the organization’s operations, reputation, and financial health. Develop and implement strategies to mitigate these risks.
• Business Continuity Planning: Establish a Business Continuity Plan (BCP) to ensure that AHL can continue providing essential services during crises or disruptions. Lead BCP drills and training for staff.
• Transparency & Accountability: Promote a culture of ethical conduct, transparency, and accountability by ensuring clear communication of governance practices and expectations across all levels of the organization.
• Reporting & Documentation: Prepare detailed reports on governance and risk management activities for the Board and senior leadership, highlighting key insights and recommendations for improvement.

4. ESG (Environmental, Social, and Governance) Strategy & Implementation:

• ESG Policy Development: Lead the formulation and implementation of ESG policies that align with AHL’s values and strategic goals, emphasizing sustainability and social responsibility.
• Sustainability Assessments: Conduct assessments to identify sustainability risks and opportunities, particularly in relation to environmental impact and community engagement.
• ESG Integration: Collaborate with departments to integrate sustainable practices into AHL’s operations, such as energy efficiency, waste management, and social outreach programs.
• Stakeholder Communication: Engage with staff, community members, partners, and donors to communicate AHL’s ESG efforts and achievements, fostering a shared commitment to sustainability.
• ESG Reporting & Compliance: Monitor and report on AHL’s ESG performance, ensuring compliance with relevant regulations and reporting frameworks such as GRI (Global Reporting Initiative) or other industry standards.
• Innovation & Best Practices: Stay informed about emerging ESG trends and best practices, leveraging insights to drive continuous improvement and innovation in AHL’s sustainability practices.

Key Competencies:

1. Strategic Leadership: Ability to develop and implement strategic plans that advance AHL’s mission and enhance operational effectiveness.
2. Project & Change Management: Proficiency in managing large-scale projects and leading change initiatives, with a focus on achieving measurable results.
3. Branding & Communication: Expertise in brand management, with the ability to communicate effectively across different channels and to diverse audiences.
4. Analytical Thinking: Strong analytical skills to assess risks, measure performance, and identify opportunities for improvement.
5. Data Analysis: Proficient in data collection, analysis, and sense-making, reporting to facilitate strategic planning and decision-making.
6. Stakeholder Management: Skilled in building and maintaining relationships with stakeholders, including government agencies, community partners, donors and corporate sponsors.
7. Problem-Solving: Creative and resourceful problem-solver with a focus on finding innovative solutions to complex challenges.
8. Ethical Conduct: High standards of integrity and professionalism, with a commitment to fostering a culture of transparency and accountability.

Requirements:

• Education: Bachelor’s degree in Business, Management, Public Administration, or a related field. An advanced degree (e.g., MBA or Master’s in Strategic Management) is preferred.
• Experience: At least 5 years of experience in organizational development, governance, quality management, or a related field, with a proven track record of leading successful projects.
• Regulatory Knowledge: Strong understanding of legal, regulatory, and compliance requirements within the social service or non-profit sector.
• Project Management Certification: PMP or equivalent certification is a plus.
• ESG Expertise: Experience in developing and implementing ESG frameworks, with a solid understanding of sustainability reporting standards (e.g., GRI, TCFD).
• Communication Skills: Excellent written and verbal communication skills, with experience in crafting reports and presentations for senior leadership.
• Interpersonal Skills: Strong ability to engage with a diverse range of stakeholders and work collaboratively across different functions.
• Leadership & Mentoring: Demonstrated ability to lead and inspire teams, fostering a positive and productive work environment.

Interested applicants are invited to email detailed resume, stating qualifications, experience, current and expected salaries, contact number and a recent photograph to:

Email: [email protected]

Wealth Relationship Manager

Working Days & Hours: Flexible
Working Location: Flexible
Salary Range: $3000-$4000 Monthly Allowance + Commission

• Proven Track Record: Join a team with a consistent track record of guiding entry level consultants towards quantum growth in production and earnings within the first year of joining.
• Compensation Package: We offer a fair compensation package to ease your transition into the FA team, ensuring you are well-rewarded for your efforts.
• Recognition: Experience success and walk amongst giants with a cohort comprising 40% Million Dollar Round Table (MDRT) qualifiers, numerous Court of Table (COT) qualifiers and 2 Top of Table (TOT) qualifiers.
• Proprietary Platforms: Differentiate yourself from industry peers by leveraging our exclusive platforms, offering you unparalleled opportunities to expand your clientele and network.

Unique Selling Points (USPs) of Company:

• Transformation and Empowerment: We have the ability and a proven track record of propelling newcomers to remarkable heights within the first year.
• Guidance for Excellence: Benefit from the company ecosystem and guidance, propelling you to excel.
• Mentorship Opportunities: Gain insights from experienced consultants through our mentorship programs, fostering your personal and professional growth.
• Fair Compensation: Enjoy a fair compensation package to support your transition and reward your hard work.
• Client Acquisition Platform: Never worry about shortage of leads; we provide a robust client acquisition platform for you to build your clientele.
• Comprehensive Training: Benefit from extensive training programs that will equip you with the knowledge and skills necessary to excel in wealth management, financial advisory, business owner planning, estate planning, property advisory, re-financing and more.
• Allowance Schemes: Take advantage of our monthly allowance schemes to provide stability of income while you grow your career.
• Business Essentials: Receive state of the art IT tools and our proprietary applications that will help you navigate the required administration and paperwork with ease.

Job Requirement:

• Diploma in any field
• Training provided

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Program Management: Understand the program in-depth, connect various business units, and identify new business opportunities.
• Customer Engagement: Conduct regular customer meetings, including weekly scorecard and quality discussions, monthly safety sessions, continuous improvement (CIP) sessions, project updates, KPI reviews, and strategic business reviews.
• Project Leadership: Lead or participate in CIP and ad hoc projects focusing on safety improvements, automation, process optimization, quality enhancements, productivity gains, data analytics, data visualization, storage models, freight consolidation, cross-border trucking, and network planning.
• Project Planning: Oversee the planning and execution of projects with timelines ranging from 6 months to 10 years.
• Representation: Act as the main representative in customer engagements and project-related meetings.
• Team Leadership: Lead staff training and career development initiatives.
• Multi-Project Management: Manage multiple CIP and ad hoc projects simultaneously, ensuring timely completion.

Requirement:

• Degree in related field
• Relevant experience in contract logistics especially semiconductor accounts; internal candidates with relavant semiconductor warehousing experience is welcomed
• Possess valid PMP certification is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

A leading multinational investment bank is looking for a Support Specialist.

What you will be doing

• Tasked in overseeing and reviewing maintenance requests across the five production domains each month.
• Design/develop datacenter, component and service specific deployment script templates and maintain the overall library of deployment plans.
• Design/develop deployment strategies and partner with Application Delivery for coding and implementation on the Bank approved tools.
• Act as an escalation contact in the event frontline teams are unable to perform a critical traffic management action to alleviate a production incident.
  Responsible for generating change progress reports and escalations as needed to senior leadership.

The ideal candidate will possess

• Key experience in change management within Banking.
• Prior knowledge and exposure in Consumer Banking routing mechanisms.
• Strong team supervision and stakeholder management skills.

If you feel you are good for the role, do click apply now or submit your CV to [email protected]

Referrals are welcome!

Registration ID No. R1873584 EA License number : 07C3924 Company Registration No. 200609504D

Herbert Smith Freehills is a world leading international law firm, known for our insight and diverse perspectives. We believe that today, there’s a real opportunity to do things differently, to do things better and raise our ambition: for our clients and for you. By aligning your growth and ambition with ours. We make your personal and professional growth our business. And as part of the team, our ambition is yours too. Wherever you are in your career: grow and help the firm grow with you.

This is an exciting opportunity to join our global Reward and Benefits team as Senior Reward & Benefits Manager, Asia, this role could be based in any of our Hong Kong or Singapore offices. You will be leading our reward and benefits strategy for our Asia offices. This role will have 2.5 direct reports to support the implementation and operations of our reward, benefits and wellbeing initiatives and process across the region.

Reporting into the Head of Reward & Benefits, the Senior Reward & Benefits Manager, Asia will be responsible for developing, managing, and delivering key reward and benefits strategies, projects and processes across the Asia region: namely in; Bangkok, Beijing, Jakarta, Hong Kong, Shanghai, Singapore and Tokyo. They will be working with the regional HR leads, develop a total reward proposition that brings together salary, bonus, benefits, and recognition and support the implementation of relevant initiatives. Key to success in this role will be the ability to build strong relationships with colleagues across the Asia region to understand where reward and benefits interventions can have the most impact.

To be successful in this role you will have:

• We would expect the successful candidate to have approximately 3+ years' experience in a similar leadership role, but will consider those with less or more experience providing they meet the required competencies and can demonstrate success in a relevant role.
• Technical knowledge of compensation and benefits structures in Asia highly desirable and previous experience of managing compensation and benefits schemes required.
• Experience of legal sector fee earner reward strategies desirable but not essential
• Strong understanding of compensation principles
• Good understanding of market norms and best practice across different geographical territories
• Practical knowledge of market data and survey provision including Towers Watson
• Strong data manipulation skills, comfortable creating spread sheets from scratch where needed
• Able to provide mentoring and insight to those less experienced
• Advanced Microsoft Excel essential, plus working knowledge of Access and PowerPoint desirable
• Analytical approach to problem solving, numerate
• Client-focused, with strong interpersonal skills

Position: Project Manager

Duration: 12 months

Location: Central, SG

• Project management, to ensure delivery of key initiatives on time and budget.
• Engaging with stakeholders across business and technology to ensure alignment on key deliverables and timelines.
• Providing regular updates and following up on action items.
• Financial management, ensuing project financials are up to date and correct and captured in a timely manner.

Requirement:

• prior business project management skills

• prior experience with financial products

Key Responsibilities:

• SAP S/4HANA Implementation: Manage the end-to-end implementation process, from business analysis and data migration to testing and go-live support, ensuring all project elements align with organizational goals.
• Define project scope, allocate resources, set timelines, and manage risks, ensuring seamless execution according to the project plan.
• Build and maintain strong relationships with clients, vendors, and team members, fostering open communication and addressing any concerns to maintain project momentum.
• Guide and motivate project teams to meet project objectives on time and within budget, providing support, coaching, and direction throughout the project lifecycle.
• Develop and implement strategies to manage organizational change associated with SAP S/4HANA, focusing on minimizing disruption and supporting user adoption.
• Monitor quality across all project stages, performing regular audits and reviews to identify and resolve issues proactively.
• Regularly prepare and present project status updates, keeping all parties informed of progress and any adjustments needed.

Qualifications:

• At least7 years in project management, with a specialization in SAP S/4HANA implementations.
• Certifications: PMP or similar project management certification is preferred, and SAP S/4HANA certification is an advantage.
• Technical Expertise: Solid knowledge of SAP S/4HANA modules (Finance, Controlling, Logistics, HR); experience with SAP S/4HANA Cloud or hybrid environments is a plus.
• Skills: Strong leadership, communication, and interpersonal abilities, with a focus on building relationships and effective problem-solving.

Business Function

Here at the DBS Transformation Group, we focus on nurturing the culture of the “World’s Best Bank” (Euromoney 2018, 2019 and 2020). Our approach is a combination of both science and art. We immerse our stakeholders in the world of design thinking and experimentation, drive rigorous creativity along our innovation pipeline, and build connections between corporate entrepreneurs and start-ups. We are a cross-disciplinary team focused on the invention of solutions that will radically improve the way people live, work and play. We are passionate and committed to making banking joyful (while having lots of fun)!​

Job Purpose
AI Product Manager for a product that is a knowledge repository utilized by the business and data chapter for discovery, reusability, and AI governance of AIML use cases and models across the bank.

Responsibilities

• Product Management: defines and shapes product to effectively drive AI industrialization across the Data Chapter. Align with stakeholder requirements, prioritizes initiatives, and maximizes impact of the features.
• Product Development: leads the development of product with a team of developers (primarily located in India or consisting of junior staff), fostering collaboration and driving efficient execution to deliver impactful features on schedule.
• User-Centric Approach: champion data analytics user needs, ensuring product decisions are informed by user feedback and empirical data by building reports, data management and maintaining dashboards. This results in valuable solutions that improve user experience.
• Technical Integration: bridge technical gaps by integrating product with other ADA tooling (ML development & deployment tools) across the ML lifecycle, enabling improved data insights and reducing toil for ALAN users.
• AI Governance: implement features and functionality for AI Governance in product, ensuring a deep understanding and compliance with audit and MAS requirements.
• EVP Data Community: builds, supports, and maintains EVP data community initiatives, fostering quality networking and providing a knowledge-sharing platform for Data Chapter members

Requirements

• Technical Proficiency: 3-5 years experience
• Software Development: Proven background in software development with expertise in developing systems and products in financial services industry from reputable education program.
• Programming Languages: Proficient in R, Python, SQL, and web technologies.
• Data Lake Technologies & Architectures: Strong understanding of data lake technologies and architectures.
• Tooling & Platforms: Familiarity with tools such as CML, Jupyter Notebooks, duckdb, superset, tableau, and QlikView – commonly used in DBS. This helps with data management, reporting, and product management.
• ML Lifecycle, AI Industrialization, AI Governance & ADA: 3-5 years of experience
• DBS AI Industrialization: Strong understanding of the DBS AI industrialization journey, including technological and infrastructure limitations, required for product management & integration of ALAN across tools used by its business and technical users.
• AI/ML Life Cycle: Deep understanding of the AIML lifecycle, enabling effective communication across technical, functional, and business contexts with key product users who are Data analytics members.
• Data Analytics Expertise: Experience working with Data Scientists, Data Analysts, and Data Translators in a banking context.
• AI Governance & Compliance: In-depth understanding of complex risk environments (regulatory, operational, and financial) and the ability to ensure product features effectively captures AI Governance requirements and MAS regulations (e.g., feature, veritas, transparency, model monitoring, fairness).
• Product Management & Stakeholder Engagement: 3- 5 years of experience
• Product Management: Proven experience in product management, including community building, user engagement, and product adoption. Successful examples of managing an AI product for analytics users in regulatory and governance context.
• Stakeholder Management: Exceptional ability to build and manage relationships with both technical development teams and Data Chapter teams across all levels, from junior analysts gathering feedback to senior leadership presenting product strategies to ED/MD for product.
• Communication & Presentation: Demonstrate strong communication skills and experience & ability to present business value metrics and deliver concise advice, both orally and in writing, to senior leaders and board-level management

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for a Key Account Manager (Sales) to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Manage the channel strategy by identifying/building/maintaining connections with key management stakeholders and new partners.
• Drive profitable growth and market share growth within the partner network, enhancing sales performance and revenue.
• Present and create/bring awareness of the organisation’s products portfolio.
• Identify opportunities for broader engagement within client organizations and subsidiaries.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years of relevant sales experience.
• Good communication and interpersonal skills.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Descriptions:

• Develop and execute key account strategies tailored to customer needs, ensuring alignment with company goals and delivering mutually beneficial solutions.
• Manage sales and operations across the Singapore market, implementing effective strategies to meet sales targets for Eagle Brand's product range.
• Conduct market research and store visits to gain insights that inform and support sales strategies.
• Identify opportunities to enhance product placement and visibility in supermarkets, retail stores, pharmacy chains, travel retail, and tourist outlets.
• Collaborate with sales and marketing teams to manage promotional campaigns, ensuring adherence to A&P budgets.
• Negotiate contracts, pricing, and agreements with key clients, fostering long-term, mutually beneficial partnerships.
• Provide regular reports and updates on key account activities and sales performance to the head of sales.
• Handle additional tasks as assigned by the line manager.

Job Requirements:

• Minimum of 2-5 years of key account management experience, with a proven track record in the FMCG industry, especially in the analgesic sector.
• Experience in Modern Trade, particularly with pharmacy channel clients, as well as travel retail, supermarkets, and convenience stores.
• Strong understanding of Singapore’s local market dynamics and business acumen.
• Experience working with major retail chains or distributors in Singapore.
• Exceptional communication, negotiation, and presentation skills.
• Experience in trade marketing and distributor management is advantageous.
• Strong problem-solving and negotiation abilities, with the capacity to work under pressure.
• Must have own transport.