Total 82,016 Full-time stakeholder management manager job vacancies in Singapore

Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for Skills Manager who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Skills Manager

Key Duties and Responsibilities:

• Collaborate with relevant partners and government agencies to actively promote L&D opportunities with organisations.

• Collaborate with the various Institutions of Higher Learning, Training Providers and NUS Academic Units in providing suitable academic and training programmes, seeking government funding support and engaging in organisations’ L&D activities.

• Manage the relationship and implementation of organisations’ manpower re-deployment plans; organisations include MNCs, Large Local Enterprises (LLEs), SMEs, members of Trade Associations & Chambers (TACs) and Unions.

• Grow a strong network of organisations as key employers and industry partners. Learning & Development

• Be the enabler of workforce transformation through upskilling and reskilling.

• Engage and work with organisations to develop training needs analyses, identify skills gaps and execute training plans.

• Work with schools to create and execute high-impact and high-quality programmes that are aligned with learners’ needs, interests and priorities.

• Collate feedback on completed training to evaluate and measure results and make improvements as required.

• Keep abreast of Learning & Development trends, ideas and innovation to introduce and incorporate innovative and appropriate learning methodologies and technologies to facilitate learning and development.

• Source, implement, manage and evaluate relevant learning interventions (including e-learning) and facilitators/speakers/trainers to meet learning needs in alignment with business goals of organisations.

Requirements:

Academic & Professional Certification

• At least a good bachelor’s degree in one of the following specialisations i.e. Education, Human Resource Development, or Organisational Development

• IT savvy and proficient in MS Office and Adobe applications

• Added advantages include successful completed ACLP, DACE or equivalent certifications and knowledge of Power BI Experience & Attributes

Relevant working experience

• At least 8 years of relevant experience and a good understanding of L&D systems and processes, instructional design, content development, training delivery and evaluation of training effectiveness.

• Experience in conducting learning needs analysis, competency skills gap analysis and training.

• Experience in curation of e-learning courseware and managing learning management systems like Canvas, Docebo and/or micro/mobile learning.

• Familiarity with learning approaches for adult/workplace learning, including self-directed learning, team-based learning models, will be an added advantage.

Understanding Skills Framework and L&D

· Understand SSG skills framework, especially ICT Skills Framework including SF series transition and course submission and review procedures.

• Proficient in facilitating small to medium size workshops and comfortable with public speaking.

• Demonstrated success in implementing innovative training techniques and learning technologies in multiple areas including managerial and leadership development areas.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement:

We take your personal data protection seriously and adhere to both EU and local data protction regulations.

Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.

Company Description

The Pokémon Company is a company that produces the worldwide brand Pokémon. This global phenomenon has amassed over 6.0 trillion yen in market size with an estimate of 65% overseas. Pokémon Center Singapore is the first Pokémon Center opened outside of Japan. The Singapore branch offers an array of Pokémon merchandise sold in Japan such as toys, stationeries, video games, trading card games and many more, as well as original merchandises that are exclusive to Singapore!

Responsibilities

Operations and management

• Assess gaps and opportunities within business operations, both in-store and online, through reports and stakeholder feedback, striving for continuous improvement.
• Implement and enhance internal business processes to align with strategic organizational and branding goals in Singapore.
• Manage business campaigns and analyse performance targets and reports for improvement.
• Collaborate closely with the General Manager to optimize business operations across all channels, including the physical store, e-commerce platform, and events team.
• Conduct regular reviews to ensure the effectiveness and efficiency of implemented processes.

New business development and implementation

• Develop and execute new business ventures in accordance with directions from Headquarters (HQ).
• Maintain close communication with headquarters to ideate and develop new business/product offerings that meet the demands of the Singapore market while aligning with organizational goals.
• Conduct thorough reviews of regulatory restrictions and perform risk assessments and financial modelling for new business ventures.

License Collaboration

• Foster relationships with business partners, suppliers, and vendors to explore licensing and collaboration opportunities for the brand within the Singapore market.

PR and Marketing, Event, SNS strategy, Design management

• Devise and implement marketing strategies to promote both the physical store and e-commerce platform in Singapore, ensuring alignment with brand guidelines and objectives.
• Supervise the creation of social media and e-commerce design assets.
• Providing guidance to designer to maintain branding consistency and compliance with regulations.
• Lead the event team responsible for pop-up events, actively seeking out new opportunities with business partners.
• Monitor team performance to ensure targets and goals are achieved across all areas of responsibility.

Requirements

• Bachelor’s degree in business administration, Marketing, or related / non-related field.
• At least 4 years of relevant retail and e-commerce experience or business development.
• High proficiency in Japanese and English to communicate effectively with Japan HQ and stakeholders.
• Strong analytical skills with the ability to interpret data and identify areas for improvement.
• Excellent interpersonal and negotiation skills for engaging with business partners and stakeholders.
• Demonstrated ability to manage multiple projects simultaneously and prioritize effectively.
• Familiarity with regulatory requirements and risk assessment processes related to new business ventures.
• Experience in marketing strategy development and implementation, with a focus on social media and e-commerce platforms.

Job Summary:

Are you a high caliber Travel Industry Sales expert? Do you have experience in a start-up travel environment? Do you have exceptional Travel Trade knowledge in Southeast Asia? Are you highly motivated with a passion to be part of a world-class team? And do you have a soft spot for Disney? If you’re nodding your head, then the Sales Manager, Travel Trade Sales position in Disney Cruise Line at The Walt Disney Company might be right for you.

This role will be a critical position, partnering with the Sr Manager Sales as we prepare to create magic at sea in Southeast Asia. You will be a crucial part of establishing the sales distribution and sales engagement in the Southeast region for the successful introduction and sustainment of Disney Cruise Line’s newest ship Disney Adventure to sail from Singapore beginning in 2025.

GENERAL POSITION DESCRIPTION

Sales will play a prominent role in the expansion. The Sales Manager, Travel Trade Sales will develop the sales distribution strategy for the assigned territory. Galvanizing the approach across OTA, GSA and Travel Trade. You will have a strong network of travel partners and can determine which partners will be key to drive demand for the business. You will identify and maintain these critical relationships working hand in hand across the organization to service their needs to ensure strong business delivery.

This role will be responsible for the Sales distribution and engagement for assigned territory possessing strong business acumen to identify business growth, outstanding negotiation skills and ability to prioritize focus to achieve goals. The role will work hand in hand with leadership to ensure clear market level engagement. The role integrates with Sr Manager Sales and Sr Manager Marketing Strategy to ensure a cohesive marketing & sales approach in region.

You should be an energetic, proactive, self-starter with experience working within a large-scale travel industry business. Candidates must work well in teams and possess the ability to work in a collaborative environment.

RESPONSIBILITIES

• Performing the role with excellence includes being results oriented having strong strategic vision, proven relationship and influencing skills, strong business acumen, learning agility and ability to thrive in a dynamic, fast-paced environment to navigate a complex launch on an accelerated timeline.
• In this role, you will:
• Managing complex sales work, understanding the requirements to drive effective regional sales strategy to achieve and exceed solid business results.
• Manage strategic planning, developing and executing sales strategies that achieve Disney Cruise line goals within assigned territory. Adjusting nimble to market dynamics and growth.
• Possess solid in market network to solidify distribution strategy, engage and activate key partners across OTA, Wholesales, Travel Trade to achieve goals.
• Besides traditional travel trade knowledge in ecommerce and online travel development. Staying aware of consumer consumption habits to ensure presence.
• Ability to negotiate and optimize campaigns for greatest impact.
• Achieve and exceed sales goals. Creating market presence in different trade channels, formulating business development initiatives to optimize market performance.
• Ample experience travel trade operation, requiring business acumen to identify business growth, provide focus and prioritization.
• Outstanding negotiating skills to manage priorities of account understanding the cost / benefits.
• Ensure ability to build and maintain sustainable relationships.
• Evaluate performance to determine strongest business contribution and calibrate to co-op marketing investment.
• Partner hand in hand with the Marketing teams to integrate for strongest market impact.
• Demonstrates maturity and ability to manage numerous stakeholders as well as efficiently work across time zones.

QUALIFICATIONS

• Minimum 5-8 years of experience in a leadership travel industry sales role.
• Previous work experience in large scale travel operation
• Keen understanding of the region.
• Significant experience in managing complex projects in a fast-paced environment reliant upon successful collaboration and integration of key stakeholders.
• Exceptional knowledge of all facets travel industry sales.
• Skilled at building effective partner relationships and influencing peers, partners and leaders.
• Experience in establishing sales distribution, managing key partners and driving results
• Excellent written and verbal communication skills, plus superior professionalism
• Advanced presentation skills and proven track record of influencing executive audiences.
• Skilled at understanding performance metrics to assess & optimize programs.
• Travel Industry experience required
• Ability to travel internationally.

REQUIRED EDUCATION

• Bachelor’s Degree or equivalent

PREFERRED EDUCATION

• MBA or strong business experience and background

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

• Be a part of one of Asia's largest conglomerate and it's ecosystem
• High autonomy in discovery, building and launching new products

About Our Client

My client is a global Internet company based here in Singapore and they are looking for a Product Manager - MarTech who will be responsible for building a suite of products which will help them target their users better.

Job Description

My client is a global Internet company based here in Singapore and they are looking for a Product Manager - MarTech who will be responsible for building a suite of products which will help them target their users better.

You will be responsible for the profiling of their users, spanning different regions globally, on their platform and segment them such that the business teams will be able to better target them for marketing and also provide personalised recommendations based on the data.

The Successful Applicant

The ideal candidate must have the following:

• 5 or more years' of experience in Product Management within B2C Internet companies
• Experience in building user profiles and customer segmentation products
• Ability to manage internal stakeholders across seniorities and functions
• Quantitative and analytical skills; make good data-driven decisions
• Deep understanding of Internet and mobile app ecosystem

What's on Offer

Our client offers an amazing opportunity to join one of the fastest-growing companies in the world with more than 35 million active users. The ideal candidate should be an individual with high energy, passionate about product, hands-on and is highly flexible to do what needs to be done to drive continuous growth.

Contact

Maureen Yeoh (Lic No: R1987106/ EA no: 18S9099)

Quote job ref

JN-122023-6269397

Phone number

+65 6541 9946

Michael Page International Pte Ltd | Registration No. 199804751N

As the Senior/Manager of the Customer Experience (CX) Department, you will be responsible for leading a team of executives in delivering outstanding customer service across various touchpoints. You will identify gaps in the customer experience, develop strategies aligned with business goals, and implement initiatives to enhance satisfaction and engagement.

Key Responsibilities:

• Lead and manage the Bus CX team, overseeing CX strategies, plans, and policies.
• Identify areas for improvement in the customer experience and implement solutions.
• Utilize data analytics to track and analyze customer feedback, recommending improvements.
• Develop and implement CX projects, initiatives, and campaigns.
• Ensure alignment of CX strategies with business objectives.
• Oversee implementation of Workplace Safety initiatives within the Bus CX Section.
• Provide regular updates on CX projects and initiatives to senior management.
• Manage and control expenditure within approved budget.

Requirements:

• Bachelor's degree or equivalent qualification.
• Minimum of 5 years' experience in a management role in public transport or Customer Experience related industry.
• Proficiency in Power BI and other data analytical tools.
• Knowledge of developing webpages using MS SharePoint.
• Strong written and verbal communication skills.
• Effective presentation skills.
• Problem-solving and time management abilities.
• Ability to work under pressure and prioritize tasks effectively.

Benefits:

• Competitive salary
• Medical insurance
• Flexible benefits
• Free travels on all buses and trains (except for express bus services)
• Employee training and development programs

If you are a results-driven individual with a passion for improving the reliability and quality of on-board equipment in the public transport sector, we invite you to apply for the position of Senior/Manager, Customer Experience at SBS Transit Ltd.

To apply, please submit your resume and a cover letter detailing your relevant experience.

SBS Transit Ltd is an equal opportunity employer.

The key roles and responsibilities:

• Create Client Strategy – Develops effective strategies to drive profitable and sustainable growth. Maintain effective communication with various internal partners.
• Execute Client Strategy – Responsible for implementing the strategic account strategy to maximize new service opportunities while acting as the client trusted advisor.
• Trusted Advisor – Establishes position of business advisor as well as creating potential growth opportunities with client executives by demonstrating thought leadership and strategic thinking.
• Business Value Communication– Responsible for communicating and leveraging the value delivered to expand the client relationship and increase the business growth opportunities.
• Problem Solver – Grasp and analyse information, create business model / solution, and develop recommendations for client. Concise and meaningful presentation to client and internal stakeholder.
• Lead Virtual Bid team(s) – Leads, motivates, and inspires virtual teams to successfully execute client strategies and tactics to maximize sales effectiveness and increase win rates. Follow established pursuit process and gain defined approvals.
• Innovation - Seeks opportunities for different and innovative approaches to addressing problems and opportunities.
• Interpersonal Skills - Establishes and maintains effective working relationships with people; successfully addresses conflicts and problems involving people
• Achieve set portfolio/ account targets – including revenue, contracts signed, customer satisfaction and profitability. Responsible for to maximize operational excellence, drive profitable growth and minimize risk for FB.

To succeed in this role, the candidate should possess the following qualifications, skills and experience:

• Bachelor’s degree and 10+ year experience working in an in a relevant industry (financial services, technology), driving digital transformation, or other relevant work experience (e.g., consulting, technology, start-up).
• 8+ years account management experience or equivalent.
• A good network of ‘C’ and ‘D’ contacts with high relationship score.
• Experience as strategic account lead for a large multinational company.
• Proven record of securing multi-million-dollar deals.
• Strong service and consultative based selling approach.
• Superior engagement skill in managing lifecycle of complex sale and multiple client engagement.
• Demonstrated ability to motivate and manage team, as well as mentor / coach individuals in the team.
• Good sense of different cultural nuances and ability to bring various cultures together.
• Willingness to travel at short notice.

Wavemaker is an agency of GroupM, the world’s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Regional Media Manager to join us. In this role, you will be responsible for operating as a key member of a client team, working closely with specialist units such as strategic planning, performance and digital team to develop integrated communication solutions for clients.

At GroupM APAC, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us.


Reporting of the role

This role reports to Regional Business Director


3 best things about the job:

1. Working with a high-performance integrated media team to deliver best-in-class value for clients.
2. On-job training to be a self-starter and flex entrepreneurial skills in accelerating value-added services.
3. Honing business acumen across full spectrum of media channels/platforms, including digital, through sparring with our team of specialists.

In this role, your goals will be:

In three months:

• Immediate immersion on the accounts/brands and getting to know the clients, business partners and internal working teams.
• Learn and apply Wavemaker proprietary planning tools in deriving insights to deliver sound media recommendations and set appropriate measurement metrics.
• Able to lead campaign briefs with minimal supervision, providing strategic recommendation with strong insights (collaboration with Strategic team) and channel tactics.
• Good time management and able to follow through on process and delivery timelines.
• Develop strong bond and working relationship with the team, and be able to coach and groom direct report(s).
• Demonstrate good collaboration with various stakeholders.

In six months:

• Established strong team and client relationship, and to be the first port of call by client.
• Identify new opportunities and innovative media ideas for regional
• Identify bottlenecks and propose effective solutions.
• Facilitate quarterly revenue projections for financial reporting

In 12 months:

• Build trusted advisor relationship as business partner.
• Deliver good campaigns with strong business results worthy of case study/awards submission.
• Conduct annual business review for growth planning
• Achieve positive assessment from clients

What your day job looks like at Wavemaker:

Client Development

• Ownership of media strategy and campaign delivery across regional designated clients.
• Support relationship development with key regional clients – be the go-to for marketing opinion and advice.
• Up-selling of diversified products, including proprietary media.

Talent Management & Development

• Manage career development of team members in all relevant aspects: to educate and equip.

What you’ll bring:

• A meticulous and organized integrator who can prioritise and manage tasks with minimal supervision. You are also an independent manager and at the same time strong team player who collaborates well with a team.
• An effective communicator with strong interpersonal skills is an important prerequisite, as you will be working with stakeholders including clients, media vendors and internal cross-functional teams. Your eagerness to build good rapport and cultivate “trusted advisor” relationship will be an important attribute to success.
• Being a member of the team, you will be jointly responsible for delivering best-in-class work to clients in driving growth for Wavemaker. We seek an individual with inquisitive and analytical mind, who is rigorous in work approach and delivery. Not afraid to push envelope or challenge the norm; and have a keen interest to improve operational efficiency.
• You must be highly motivated to drive success not only for the team but for agency as well. You will help bring to life Wavemaker’s culture of positive provocation with a growth mindset and a can-do attitude. You will seek to actively contribute/support agency-wide initiatives outside your immediate team scope when required.

Minimum qualifications:

• 5 + years of managerial experience in integrated Media.
• Media agency experience preferred.
• Knowledge in cross-functional planning across SEO, SEM and Social & Performance media is an advantage.

About Wavemaker


We always believe there is a better way to grow our clients and our people.
We do this by positively provoking growth for our clients and people. We work with clients to help them grow and shape their consumers’ brand decisions and experiences through media, content, and technology. We have one single attitude – Positive Provocation.

Our name is our mission and our method. To make waves, you need to be provocative, even fearless. We always make sure we have each other’s backs through our inclusive culture. We do our best work for brave brands and people who want to be challenged to go further and faster. We know it’s not easy, but if it’s in you, we will get it out of you.

Our attitude of Positive Provocation is enabled by:
• The deep Knowledge we have of our clients’ business
• The confidence to Challenge what’s gone before
• The Support to go further than we thought possible

We are a part of GroupM, WPP’s global media investment management company. Discover more on wavemakerglobal.com, Twitter and LinkedIn

About GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Job Descriptions

• Deliver bulk fuel or bulk lubricants to customers, verifying the load is correct.
• Correctly Load product at various loading facilities, adhering to the policies and procedures of the loading facility.
• Utilize onboard/portable electronic devise to receive dispatched orders and record deliveries.
• Efficiently perform vehicle pre/post trip inspection in accordance with company requirements.
• Responsible for basic vehicle maintenance.
• Comply with all safe work practices, policies, and processes at all times.
• Participate in safety meetings and training as directed by the company.

Requirements

• Candidate must possess at least Primary/Secondary School or equivalent
• At least 2 Year(s) of working experience in driving Class 4/5 license
• Preferably experience in oil and gas or marine industry

About the Position

SRS is currently seeking an enthusiastic, highly motivated, and capable Crisis Management Supervisor to join one of its most prestigious contracts in Singapore. The selected candidate will be exposed to a high-performance environment that is fast-paced, and dynamic; supporting the round-the-clock operations at the dedicated APAC Security Control Center.

Roles and Responsibilities:

• Report directly to the ASCC Manager and work in a team of other Supervisors, Specialists, a Security Systems Supervisor, and an Intel Supervisor
• Ensures proper distribution of notification via the Emergency Mass Notification System (i.e.Everbridge) as well as appropriate management and reporting of the system
• Liaise with regional security partners to ensure that training procedures and policies are implemented
• Support the Family Assistance program and other relevant crisis management programs in relation to the ASCC
• Administers Crisis Management operational programming e.g. Satellite phone testing, Emergency Mass Notification testing, etc
• Maintain close links with key stakeholders to ensure that all crisis management projects are implemented with the highest degree of professionalism
• Develop robust strategies, structures, and systems to ensure that the ASCC is prepared for, and can respond effectively to, critical events and other periods of heightened tension
• Collaborate with the Crisis Management team to develop strategic long-term roadmaps to mitigate risks regionally
• Manage and coordinate security communications operations ensuring that security procedures are implemented and followed as per the ASCC Procedures (SOPs);
• Coordinate the daily development and dissemination of intelligence and operationally based reports to support our Global Security and regional business partners
• Coordinate and support emergency and crisis management assets providing a timely and coherent response to incidents as they arise;
• Liaise with Regional Security Managers, Regional Intel, and all other required company personnel to ensure that all relevant security information is disseminated in a timely manner
• Partner with and communicate with global security partners to conduct tactical security assessments as required, and where necessary provide feedback on proposed mitigation strategies for country and regional specific threats;
• Execute the design and implementation of project related security strategies, security policies/standards and establish a concrete course of action for their implementation and review;
• Provide support by monitoring open sources for breaking news and current events that affect the company, its employees, and guests across Asia Pacific
• Maintain close links with key stakeholders to ensure that all projects are implemented with the highest degree of professionalism safety and security;
• Support development of policy, procedures and protocols for future ASCC operational and technological integrations
• Serves as the first responder for information by assisting employees domestically or internationally with security- or travel-related emergencies;
• Have a full understanding of the functions, roles and systems used at all sites, such as Security, Incident management & escalation, CCTV, etc
• Perform other duties as assigned by ASCC Management staff
• Assist in the effective implementation of the regional employee travel safety and security program
• Some meetings outside standard business hours will be required

Basic Qualifications:

• Bachelor’s degree in International Relations, Strategic/Security Studies, Political Science, Business or a related discipline, or any closely related field of study
• Minimum 3 years’ experience working with or in crisis management, security operations center environment, etc
• The ability to receive and relay direction, and have ability to multi-task and coordinate several incidents at once
• Strong verbal and written communications skills
• Strong service/interpersonal skills especially during times of crisis
• Strong interest and familiarity with international current events
• Familiarity with tools such as Everbridge (VCC), Intel tools, access control and surveillance tools, etc. is strongly preferred
• Ability to make critical decisions, prioritize issues and initiate appropriate response with minimal supervision
• Sense of urgency in a 24/7 work environment for quick response to critical developing issues

Candidates with the following competencies and personal attributes are preferred:

• Master’s degree is preferred or equivalent work experience is considered
• Project Management, emergency and business continuity plan writing
• Certified Emergency Manager (CEM), FEMA Professional Development Series, IS 235 – Emergency Planning
• Additional data visualization skills and familiarity using Microsoft Teams, Power BI, etc
• Familiarity with other open source monitoring tools
• Regional language capabilities

*Interested applicants can Whatsapp 9239 8727 (Shasiriya) or email directly to [email protected] for more information.

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

Functional Skills

Preliminary studies and analysis. (Including leading user workshops)

• Analyze and structure new requirements with all stakeholders involved in order to the organization best way to deliver appropriate solutions and integrate them in overall program.
• Should possess strong focus on gathering core requirements, beyond stated requirements and correctly places these within a broader context.
• Ensure that every new solution implemented respects standards and allow for Mutualization / reuse as much as possible between sites.
• Ensure all requirements are approached from a global perspective for all sites. Specific solution should only be considered to address regulatory, tax or accounting specific requirements.

Job Qualification

Good functional knowledge on Domestic & International Payments with strong capability to provide in house Solutioning via business Configuration.

• Experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.
• Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments
• Expertise in SWIFT interfacing
• Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications
• Experience in following areas is a plus: Retail Banking, Wholesale & Corporate Banking, Corporate commercial Payments, International & Domestic Payments, Payment Hub/Factory, ACH, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO) & Trade Finance

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

About our client: Our client is in the Oil&Gas and Utilities industries.

About the role:

1. Odoo System Administration:

• Install, configure, and maintain the Odoo ERP system.
• Customize and develop modules to meet the specific needs of the Procure-to-Pay process.
• Manage system upgrades & improvement, patches, and security updates.
• Perform regular system backups and ensure data integrity.
• Ensure Procurement data integrates to additional tools (spend analytics, savings tracking, suppler risk management) and accuracy across systems is maintained.
• Manage coding and category taxonomy/structure.

2. P2P Process Management:

• Collaborate with cross-functional teams to understand and improve the Procure-to-Pay process.
• Configure, monitor, and maintain P2P workflows within the Odoo system.
• Ensure data accuracy and compliance with procurement policies and procedures.

3. User Training and Support:

• Provide training and support to end-users on Odoo and the P2P system.
• Troubleshoot and resolve system-related issues in a timely manner.

4. Reporting and Analytics:

• Create and maintain reports and dashboards for P2P performance and KPI tracking.
• Analyze data to identify opportunities for process improvements and cost savings.

5. Documentation:

• Maintain comprehensive documentation of system configurations, customizations, and procedures.

6. Vendor Management:

• Collaborate with vendors and third-party service providers for system enhancements and support.

About you:

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Proven experience in configuring and administering Odoo ERP systems for at least 3 to 5 years.
• If Odoo system experience is a challenge, prior experience in iValua and SAP system management is an added advantage
• Incumbent must be willing to travel across SEA countries to support the implementation of the system
• Strong understanding of the Procure-to-Pay process and best practices.
• Proficiency in programming and database management.
• Excellent problem-solving and communication skills.
• Ability to work collaboratively in a team environment.
• Experience with data analysis and reporting tools.
• Vendor management experience is a plus.

Others:

• Work location: Tuas (pick-up transport provided)
• Work hours: Mon - Fri

EA Name: Kingsforce Management Services Pte. Ltd.

EA License No: 94C3545

EAP Name: Kimberly Wong Pik Kiun

EAP Reg. No: R1984508

Wavemaker is an agency of GroupM, the world’s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Regional Media Manager to join us. In this role, you will be responsible for operating as a key member of a client team, working closely with specialist units such as strategic planning, performance and digital team to develop integrated communication solutions for clients.

At GroupM APAC, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us.


Reporting of the role

This role reports to Regional Business Director


3 best things about the job:

1. Working with a high-performance integrated media team to deliver best-in-class value for clients.
2. On-job training to be a self-starter and flex entrepreneurial skills in accelerating value-added services.
3. Honing business acumen across full spectrum of media channels/platforms, including digital, through sparring with our team of specialists.

In this role, your goals will be:

In three months:

• Immediate immersion on the accounts/brands and getting to know the clients, business partners and internal working teams.
• Learn and apply Wavemaker proprietary planning tools in deriving insights to deliver sound media recommendations and set appropriate measurement metrics.
• Able to lead campaign briefs with minimal supervision, providing strategic recommendation with strong insights (collaboration with Strategic team) and channel tactics.
• Good time management and able to follow through on process and delivery timelines.
• Develop strong bond and working relationship with the team, and be able to coach and groom direct report(s).
• Demonstrate good collaboration with various stakeholders.

In six months:

• Established strong team and client relationship, and to be the first port of call by client.
• Identify new opportunities and innovative media ideas for regional
• Identify bottlenecks and propose effective solutions.
• Facilitate quarterly revenue projections for financial reporting

In 12 months:

• Build trusted advisor relationship as business partner.
• Deliver good campaigns with strong business results worthy of case study/awards submission.
• Conduct annual business review for growth planning
• Achieve positive assessment from clients

What your day job looks like at Wavemaker:

Client Development

• Ownership of media strategy and campaign delivery across regional designated clients.
• Support relationship development with key regional clients – be the go-to for marketing opinion and advice.
• Up-selling of diversified products, including proprietary media.

Talent Management & Development

• Manage career development of team members in all relevant aspects: to educate and equip.

What you’ll bring:

• A meticulous and organized integrator who can prioritise and manage tasks with minimal supervision. You are also an independent manager and at the same time strong team player who collaborates well with a team.
• An effective communicator with strong interpersonal skills is an important prerequisite, as you will be working with stakeholders including clients, media vendors and internal cross-functional teams. Your eagerness to build good rapport and cultivate “trusted advisor” relationship will be an important attribute to success.
• Being a member of the team, you will be jointly responsible for delivering best-in-class work to clients in driving growth for Wavemaker. We seek an individual with inquisitive and analytical mind, who is rigorous in work approach and delivery. Not afraid to push envelope or challenge the norm; and have a keen interest to improve operational efficiency.
• You must be highly motivated to drive success not only for the team but for agency as well. You will help bring to life Wavemaker’s culture of positive provocation with a growth mindset and a can-do attitude. You will seek to actively contribute/support agency-wide initiatives outside your immediate team scope when required.

Minimum qualifications:

• 5 + years of managerial experience in integrated Media.
• Media agency experience preferred.
• Knowledge in cross-functional planning across SEO, SEM and Social & Performance media is an advantage.

About Wavemaker


We always believe there is a better way to grow our clients and our people.
We do this by positively provoking growth for our clients and people. We work with clients to help them grow and shape their consumers’ brand decisions and experiences through media, content, and technology. We have one single attitude – Positive Provocation.

Our name is our mission and our method. To make waves, you need to be provocative, even fearless. We always make sure we have each other’s backs through our inclusive culture. We do our best work for brave brands and people who want to be challenged to go further and faster. We know it’s not easy, but if it’s in you, we will get it out of you.

Our attitude of Positive Provocation is enabled by:
• The deep Knowledge we have of our clients’ business
• The confidence to Challenge what’s gone before
• The Support to go further than we thought possible

We are a part of GroupM, WPP’s global media investment management company. Discover more on wavemakerglobal.com, Twitter and LinkedIn

About GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

This position is responsible for leading a team in the management of warehouse operations to achieve the operations key performance index and the required service standards. This may include managing the warehousing and inventory management system, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Responsibilities

Primary Responsibilities

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards
• Monitor and analyze P&L of the operations, establish business controls and provide solutions to reduce cost and increase revenue.
• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance
• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to polices and procedures and maximization of flow of all incoming and outgoing material.
• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
• Ensuring information/knowledge resources can be readily accessed and easily retrieved Manages quality system and continuous process improvement within the facility
• Additional responsibilities include, process development and continuous improvement and managing total productivity
• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performances
• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations.
• Drive Lean Warehousing System.
• Ensure safe work environment for all employees
• Administers and communicates company policies
• Regularly reviews performance expectations with leadership team. Providing expectations, performance planning, feedback to team members.
• Responsible for the training & development and performance discussions with staff.
• Maintain good working relationships with customers

Position-specific Responsibilities

• Management of multiple warehouse sites operations.
• Management of ad-hoc overflows as requested by the customer.
• Drive cost saving & operations efficiency

Qualification Summary:

This position requires at least 5 years of experience in logistics operations management providing overall direction, implementation, and continuous improvement in all phases of logistics solutions.

Degree in Engineering, Logistics, Supply Chain Management, Industrial Engineering or equivalent work experience in the logistics field.

Technical Skills

• Good working knowledge of the following operations areas – domestic distribution, , warehouse management, inventory planning, , transportation management and logistics execution systems..
• This position requires highly developed computer skills, with a focus on MS Office suite products.
• Proven transportation /logistics / supply chain management knowledge
• Strategic thinking ability, proven implementation results
• Superior customer relationship management skills
• In depth knowledge of international transportation, with regional emphasis/expertise
• Excellent negotiation experience with subcontractors, transporters, & vendors.
• Experience with customs and regulatory issues related to logistics
• A proven, experienced resource in solutions and implementations
• Strong problem solving skills

Skills & attributes:

1. Strong organization leadership
2. Excellent Interpersonal skills
3. Strong written and oral communications skills
4. Ability to re-prioritize workload to support urgent requests from various operations.
5. Others

• Energise personality
• Strong interpersonal and communication skills as Client in one of the leaders in the industry
• Someone looking for career growth to OM level
• Experienced in People Management min 50 pax
• Warehouse background and ideal to have Data centre experience

Jessie Hoe Huey Miin

CEI R1103861

About our client: Our client is a manufacturer of offshore drilling and production equipment that is well-suited for use in deepwater applications.

About the role:

• Works closely with the Manufacturing Manager, Shop Lead, and other process stakeholders to ensure that production plans are achievable and that materials are available when needed.
• Monitor production progress and make adjustments to the production.
• Maintain the production schedule, ensuring that all products are manufactured on time and in accordance with customer specifications.
• Monitor inventory levels and forecast future production needs to ensure that raw materials are available when needed.
• Work closely with Purchasing to expedite deliveries of critical components and raw materials.
• Coordinate with engineering, quality control, and other departments to resolve production issues in a timely manner.
• Investigate and implement process improvements to increase efficiency and reduce costs.
• Generate reports detailing production progress and performance metrics.
• Maintain accurate records of all production activities.
• Assist in the development and implementation of new product launch plans.
• Must have demonstrated ability to maintain production schedules and knowledge of production control and inventory control.
• Familiar with ERP/MRP systems, word processing, spreadsheets, project management, etc.
• Knowledge of forecasting methods and inventory optimization techniques

About you:

• Degree in Engineering or related discipline.
• Min. 5 Years in the Oil & Gas Industry.
• Must have experience in all aspects of a manufacturing machine shop, fabrication, welding, and cladding.

Other:

• Work location: Tuas (pick-up transport provided)
• Work hours: Monday to Friday (8am to 5.15pm)

*Please note that only shortlisted candidates will be contacted.*

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508

About the Role:
We're looking for a talented Sales Manager, who will be responsible for prospecting and closing new business within an assigned territory.

• Work with Planet partners to identify, nurture and close opportunities with both new and existing customers, manage forecasts and track partner and customer data.
• Will have 2 - 3 years experience working with partners to coordinate and close small to medium transactions.
• Will work cooperatively with internal departments to improve the velocity of business and work through partners to deliver solutions that serve the best interests of our partners and customers at Planet Labs.

Join a growing sales team with tremendous upside for growth. We value high aptitude and great attitude over experience, so if you feel like you are the right fit for this dynamic team, please contact us. This role is located in Singapore.

Impact You’ll Own:
● Manage partner account plan and co-sell where needed
● Prospect, develop, and close a continuous pipeline of partner opportunities
● Identify, foster, incentivize partner growth through identification of
best-in-class products
● Maintain partner, account and opportunity information in Salesforce.com, including deal registrations
● Forecast business and sales pipeline as required by management
● Up and cross-sell opportunities, probe for additional contacts with
projects/opportunities
● Achieve and surpass all stated goals for the position
● Work with Marketing to conduct seminars, assist with trade shows, and other marketing related events with partners

What You Bring:
● 2-3 years of experience in Closing Sales; DAAS or SAAS preferred
● Experience working within a quota and commission structure
● Fluent English required
● Experience using Salesforce.com
● Account Management experience is a plus
● A proven track record of over-achieving Sales Goals with partners
● High energy and enthusiasm
● Ability to work in a fast paced environment
● Outstanding communication and interpersonal skills
● Proven work ethic, desire to over-achieve, and a true results-oriented approach
● BA/BS required

What Makes You Stand Out:
● Excellent networking and relationship building skills
● Domain expertise in GEOINT, satellite imaging, or remote imaging.
● Evidence-based track record overachieving quota within a B2B SaaS sales cycle
● Knowledge of Salesforce, LinkedIn Sales Navigator, ZoomInfo, Groove, Pathfactory and email automation tools
● Experience prospecting or selling into small to medium sized businesses with partners
● Experience in start-up environment is a plus

Benefits:-

• A Minimum Salary of $2900
• No F&B experience required
• Positions such as Operation Management Trainee, Management Trainee etc
• Job interviews will be arranged
• Structured On-the-Job Training (OJT) provided by the employer
• Candidates with Back of the House (Kitchen) experience may apply to convert their career to Front of the House (Services)
• Candidate should not have related Front of the House (Services) experience within the last 10 years

Job Descriptions:

• Ensure and maintain all inventories are in order/sufficient.
• Assist Restaurant Manager in overseeing daily operation
• Gain knowledge of the company and make essential decisions when necessary
• Ensure the efficiency of Restaurant operation is properly maintained
• Responsible for planning weekly/monthly schedule of manpower
• Liaise with superiors and top management when necessary
• Generate reports and present them to top management
• Perform practical problem-solving skills when necessary
• High energy and a strong passion for delighting customers
• Strong management skills with the ability to lead and motivate a team
• Candidates are required to work on shifts, weekends, and public holidays
• Willingness to stand, and work long shifts of up to 10 hours is required for this position

Note: Applicants will be contacted for a phone interview

Company Introduction:

ITSEC Asia is an international information security firm offering a wide range of high-quality cyber security services and solutions in Singapore.

https://itsec.group/

Responsibilities:

Validate and provide feedback on scope of project to the sales team.

Oversee the delivery of project assigned for it's milestones, budget, quality and time of completion.

Review the completeness and accuracy of end of product.

Perform timely reporting to stakeholders regarding the status of the project.

Handle stakeholders feedback and assist with any project escalation.

Manage suppliers (in accordance to contractual obligations) to meet stipulated service levels within scope and schedule, and perform variation and technology refresh (when necessary).

Ensure cyber security projects’ comply to information control, Quality Management System (QMS) and contractual requirements.

Serve as the primary point of contact for stakeholder, communicating with stake holders is a day to day routine.

Assist with internal and external auditors on customers’ consumption of pattern.

The Successful Candidate:

Degree or Diploma in any of the following fields: IT or Computer Science, Business Administration.

Minimum 3 years of Project Management experience.

Excellent communication skills, both oral and written, with the ability to pitch ideas and manage stakeholders.

Good analytical, organization and planning skills.

A team player who can work independently.

Advantageous to have:

Experience in ICT Industry and/or Government.

Experience in leading cyber security audit, penetration testing, control reviews and others.

Knowledge in standard IT/Cyber Security policies.

Knowledge in Information systems, infrastructure topology, virtual machine technology, networking and IT security, with professional certifications are preferred.

Project Management related certification such as CITPM, PRINCE2 or PMI.

and/or to have CISA/ISO27K Audit certification

COMPANY

PIF Capital is a Small Medium Enterprise (SME) focused consultancy firm, which has a singular aim to help SMEs all over the world, to fast track their companies’ growth leveraging on the know-how and execution of Capital mechanism. We wanted to develop not only convectional but Capital Entrepreneurs. We are creating a vibrant Asia Capital Community with our membership program and via our preview events, whereby we openly and generously share to proliferate the ‘’power’’ of capital. Through our deep understanding of the pain points of SMEs, we tailor-make each and every of our program to hand hold aspiring SMEs to prepare them for their exciting corporatization journey toward public listing (IPO) and beyond. We are expanding rapidly and we look forward to having aspiring personnel to be part of our growing strong team.

Our Vision is be Asia’s Silicon Valley.

Our Mission is to develop A+ Companies & Capital Entrepreneurs.

CRITERIONS

· Business-develop and establish Channel Partnership

· Business-develop by outreach to business owners, associations, agencies, etc.

· Manage and support established Channel Partner in funneling-in SME business owners

· Manage and support Channel Partner in aligning/adhering to company’s SOPs (Marketing, Event, Sales)

· Prospect and port-in SME business owners to Channel Partner as value-adding into better managing Channel Partner

· Direct contact and foster SME business owners’ relationships

· Understand and execute our Unique Selling Proposition (comprehensive training will be provided)

· Spearhead and achieve sales development goals, objectives, and processes

COMPETENCIES

· Natural flair in grasping business concepts and execute business development strategies

· Experience in B2B, B2C concepts

· Experience in Educational (Zoom and Onsite event) related industry (preferred)

· Experience indirectly or directly in event selling or event flow process (preferred)

· Interest in macroeconomics and able to inter-relate business implications

· Confident and interest in people relationship

· Strong communicator/presenter/convincer (clear and precise manner)

· Sharp and sensitive in formulating customer angles

· Solution provider

· Objective and task oriented

· Fast pace and pro-active

CHARACTER

· Can Do + Positive

· Self-Motivated + Energetic

· Resourceful + Creative

· Relish challenges + Open-minded

· People person + Relationship builder

· Fast + Empathy skill

· Discipline + Structured

CREDENTIALS

· Experience, confident and relish in engaging business owners

· At least 5 years of experience in sales or business development

· Proven track record of effecting successful business development strategies

· Diploma in Business or Sales/Marketing, welcome other disciplines

· Other related certificate/s is a plus

COMPENSATION

● Basic + Bonus + Employee Share option

CAREER

● Promotion pathway; Senior Management

● Acquire Know-how; Business Model (Scalable & Sustainable)

● As Capital Entrepreneur, Entrepreneurship environment & development

Interested candidates do send us your resume via WhatsApp or Telegram to 87141919 or email to [email protected]

We apologize that we will only respond to shortlisted candidates.

Thank you for applying.

Job Description & Requirements

1. Formulate business planning, management strategy program in optimizing current and potential market opportunities and business performance.
2. Lead and oversee a team of Sales Engineers in achieving sales target and goals.
3. Resourceful in developing new customer's base and secure improving sales target on existing customers.
4. Analyze Profit / Loss of projects and providing cost control and cost effectiveness strategy.
5. Ensure effective control of resources in providing quality / cost efficiency and on time delivery service for customers.
6. Respond to customers' enquiries, follow-up and provide technical solutions to clients.
7. Compiling and review contractual quotation for existing and new products as per customer's enquiries.
8. Provide regular update to customers on project development in a timely manner.
9. Prepare monthly sales input / output and making use of data to make sound analysis and decision.
10. Initiate and develop good customer service and rapport with customer and always ready to serve customer better.
11. Perform risk assessment for all new enquiries.
12. Ensure compliance with any applicable regulatory requirements as defined by customer.
13. Manage the configuration management including subsequent engineering change.
14. Oversee the control of documents/drawings.
15. Participate in the implementation of risk assessment and risk control of medical devices.

• Preferred to have Diploma in mechanical / precision engineering field or equivalent.
• At least 5 years of working experience in Sales position in the precision engineering inductry and with proven track record of sales performance.
• Good presentation skills.
• Self-starter and result orientated.
• Able to work independently and deal with organizations that is diverse in size ownership, sophisticated and cultural point of view.
• Outgoing, charismatic personality and good social skills.
• Must possess class 3 driving license and own vehicle.

Job Responsibilities:

• Responsible for driving and executing the construction of buildings and infrastructure.
• Supported by project managers and his/her team collaborates with various stakeholders including architects, engineers, and contractors to make sure that the construction runs smoothly.
• Oversees the planning, execution, and completion of construction projects by relevant building regulations and standards.
• Schedules the construction timelines, coordinates work between various departments, conducts site meetings, and carries out inspections on the building works.
• Chair meetings with clients, consultants, contractors, technical experts, etc. to resolve any design/budget/technical issues that might derail the project delivery.
• Coordinate building inspections by relevant authorities.
• Direct all site activities of site staff, contractors suppliers, etc., and manage the communication between different groups to ensure timely response to project requirements.
• Ensure compliance with building regulations and safety measures.
• Manage and deliver projects within the project timeline and budget, as well as the framework of risk and environmental considerations.
• Manage budgets of construction projects.
• Manage work delivery and resources based on resource allocation and project schedules.
• Review construction progress and address the needs of the stakeholders at various stages of the project.
• Work with design teams to review design solutions and ensure they meet the project budget and timeline.
• Lead and oversees project execution, monitor site progress, and ensure on-time completion of the project
• Project planning and project management
• Liaise closely with subcontractors, architects, consultants, and authorities; set guidelines and provide expertise and supervision to the team.
• Project management, coordination, implementation, execution, control, and completion of specific projects.
• Oversee the planning, analysis, and recommendations in support of project construction planning, implementation, and monitoring work schedules following the master and detailed work program.
• Liaise with consultants for technical issues and coordinate with subcontractors on the site activities.
• Assist in developing and implementing corporate construction policies that support project construction.
• Monitor cash flow projections and report actual cash flow and variance to senior management regularly (monthly/bimonthly)
• Prepare and submit monthly, weekly, and daily progress reports to internal and external stakeholders.

Job Requirement:

• Degree in Civil/Structural Engineering or equivalent
• Must have more than 15 years of experience in Civil/Structural Engineering works
• Excellent writing, communication, and presentation skills and strong analytical skills in bilingual
• Equipped with leadership skills in which able to lead the engineers in completing the jobs.
• Able to work 6 days per week at the Site office.
• Experienced in the construction of high-rise buildings of at least 100m high, with deep basement structures.
• Possess excellent leadership, planning, good management skills, interpersonal communication, and negotiation skills to lead a team of engineers and contractors while liaising with peers and colleagues from various departments. Possess the mental and physical stamina to take on numerous challenging tasks while simultaneously meeting high standards and deadlines/vision.
• Bilingual in English and Mandarin to liaise with Mandarin-speaking associates given business communications

Our client is a German MNC, a world market leader manufacturing environmental simulation system with companies in more than 10 countries and close to 3000 employees worldwide.

Reporting to Sales Director, the Sales & Service Manager will need to lead a team and achieve revenue target for the company.

Responsibilities:

Sales Leadership:

• Develop and execute sales strategies to achieve company objectives and revenue targets by maintaining existing, and identify/develop new accounts
• Develop and present solutions to meet customers’ requirements
• Prepare quotations and cost calculations and conduct price and contract negotiation
• Schedule and track orders and ensure timely implementation

Service Operations:

• Oversee day-to-day service operations to ensure efficient and effective service delivery
• Monitor and evaluate service performance metrics, striving for continuous improvement
• Schedule and track service jobs and ensure on-time execution
• Client visitation to promote service products
• Develop customized service solutions and execute comprehensive strategies to increase service sales and market share, aligned with the company's overall business objectives

Forecasting and Reporting:

• Prepare Sales & Service forecasts and reports and analyze data to identify areas for improvement and implement corrective actions
• Update customer and project data in CRM and SharePoint

Customer Relationship Management:

• Build and maintain strong relationships with key clients/partners and potential customers to understand their service needs and provide solutions that surpass their expectations
• Address customer feedback and complaints promptly, ensuring high levels of customer satisfaction and retention.
• Collaborate with other departments to ensure customer satisfaction and retention

Market Analysis:

• Conduct market research to identify trends, opportunities, and potential customers
• Stay informed about competitors and industry developments

Budget Management:

• Meet service sales targets and ensure cost-effective service delivery without compromising quality
• Develop and manage the service department budget effectively

Team Leadership:

• Lead, mentor, and motivate the service team to deliver high-quality service
• Organize training sessions to enhance the team's skills and knowledge
• Define and review service employees’ KPI’s
• Recruit, train, and develop a successful sales service team
• Conduct regular performance evaluations and provide constructive feedback

Quality Assurance:

• Implement and maintain quality assurance processes to ensure service excellence
• Conduct regular audits to assess compliance with service standards
• Evaluate service engineer skill levels and improvements

Process Improvement:

• Identify opportunities for process improvement and implement solutions to enhance efficiency and customer satisfaction
• Collaborate with HQ to streamline cross-functional processes

Requirements:

• Bachelor’s degree in engineering (electrical and/or mechanical), or a related field.
• Proven experience in leading and managing sales/service operations teams with focus on maintenance and on-site service, ideally within a multinational company or a complex organization
• Experience with mechanical refrigeration system is highly desired.
• Familiarity with environmental testing equipment and calibration is advantageous
• Strong understanding of sales strategies, market dynamics, and customer relations
• Proficient in negotiation techniques to reach mutually beneficial agreements
• Strong leadership and team management skills
• Excellent analytical and problem-solving mindset and skills, with the ability to make data-driven decisions
• Excellent communication and interpersonal skills, capable of building rapport with various stakeholders
• Results-oriented with a focus on achieving and exceeding targets
• Openness to travel internationally (for training and management meetings)
• Familiarity with CRM software and other sales-related tools
• Excellent knowledge for MS Office applications, Microsoft 365, Sharepoint, oneDrive and Excel skills

Only Short-Listed Candidates will be Notified & Contacted.

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg. No.: R1106591

Responsibilities

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Requirements:-

• Bachelor’s degree in marketing, business or related field.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.

Ingram Micro is an integral part of the technology ecosystems, helping our partners grow and thrive through the creation and delivery of Information Technology, Cloud solutions and Lifecycle services. With more than $54 billion in revenue and the ability to reach 90% of the global population, we are one of the world’s largest technology distributors, serving our partners through operations in 61 countries with 29,000 associates.

Position Summary

Responsible for leading the identification, prioritization, and implementation of continuous improvement projects across a region of Ingram Micro operations in the field of Continuous Improvement. Develop sustainable improvements through engagement of a team-based improvement approach and proper use of continuous improvement tools. This role is designed to bring about a cultural change in the company – to one of focus on execution, efficiency and customer service. The Sr. Manager is defined as the facilitator which includes partnering with functional leaders to solve operational or business problems, create efficiencies through innovative business solutions and improve our financial results via cost savings, customer service enhancements and revenue improvement.

Leadership:

• Partners with business leadership to identify and prioritize opportunities to create positive bottom-line growth.
• Engages, negotiates, resolves conflict, and builds strong consultative relationships and strategic partnerships with senior leaders to facilitate change.
• Engages at a higher capacity, influences, and executes the strategy and vision of the business unit.
• Coordinates the development and communicates with client organizations to ensure satisfactory completion.
• Facilitates updates, meetings and key communication with functional managers and executives.

Continuous Improvement:

• Implement the capability building plan through various training and mentoring efforts for both Operational Process Excellence and leadership development in Continuous Improvement.
• Demonstrates value of CI program through success metrics, value creation (improvements in customer satisfaction, service levels, cost, and income).
• Implement the Continuous Improvement system (Operational Process Excellence) for Ingram Micro
• Effectively manage a portfolio of leveraged projects to affect the bottom line of the company.
• Execute the strategic direction to ensure functional excellence.

Execution:

• Establishes priorities, determines timeliness of the planning and conducts the implementation on time, with quality and under budget, while partnering effectively with the rest of the stakeholder divisions.
• Introduces ideas generated and system enhancements put in place to reduce costs and improve reliability and customer satisfaction in critical company-wide business processes.
• This role will generate a significant multiple of invested cost in terms of value creation (ROI = 3x investment)
• Prioritizes initiatives and create implementation plans in conjunction with Operations, IT, Project Management and Account Management.
• Develops and establishes supporting metrics for processes.
• Ensures process standardization and proliferate best practices.
• Evaluates educational material for Ingram Micro Mobility Functional Managers and facilitates the sharing of best practices.

Competencies:

• Strategic thinking and road mapping
• Financial Acumen (cost / profit center ownership / budgeting)
• Key IM Competencies - Strategic & Global Mindset, Change Agent, Collaboration and Influence, Team Leadership
• Structured project management
• Process mapping skills
• Executive presentation skills / articulates business cases
• High aptitude for several forms of structured problem solving (DMAIC, 5 whys, Ishikawa, etc.)
• Deep Kaizen facilitation
• Bias to process thinking not "training" as a solution
• Insatiable thirst for growth/knowledge with bias to analytical thinking

Job and Experience Requirements:

• Bachelor’s Degree in Supply Chain, Industrial Engineering, or related discipline - or - equivalent work experience in warehouse / distribution, manufacturing, or logistics environment
• 8 or more years of functional experience in Lean /Continuous improvement application and technique methods with proven results and 2 or more years in a supervisory role, preferably managing subordinate managers.
• 5+ years’ experience working in warehouse distribution and Intimate knowledge of related Distribution Center operations best business practices.
• Experience in deploying Lean Six Sigma or other Continuous Improvement methodologies in enterprises of comparable size.
• Certified Lean Six Sigma Black Belt (preferred, not required)
• Strong knowledge of Industrial Engineering.
• Strong financial and analytical ability.
• Strong proficiency in Work Measurements.
• Strong and convincing communication skills.
• Broad capability building in Continuous Improvement.
• Proficiency in managing business analytics to determine optimum output and results.
• Proven track record of successful change management and accomplishments implementing productivity and cost reduction programs.
• Ability to work with leadership across the organization to bring about positive behavioral change.
• Ability to work positively with front line teams to deliver on project goals.

The key roles and responsibilities:

• Create Client Strategy – Develops effective strategies to drive profitable and sustainable growth. Maintain effective communication with various internal partners.
• Execute Client Strategy – Responsible for implementing the strategic account strategy to maximize new service opportunities while acting as the client trusted advisor.
• Trusted Advisor – Establishes position of business advisor as well as creating potential growth opportunities with client executives by demonstrating thought leadership and strategic thinking.
• Business Value Communication– Responsible for communicating and leveraging the value delivered to expand the client relationship and increase the business growth opportunities.
• Problem Solver – Grasp and analyse information, create business model / solution, and develop recommendations for client. Concise and meaningful presentation to client and internal stakeholder.
• Lead Virtual Bid team(s) – Leads, motivates, and inspires virtual teams to successfully execute client strategies and tactics to maximize sales effectiveness and increase win rates. Follow established pursuit process and gain defined approvals.
• Innovation - Seeks opportunities for different and innovative approaches to addressing problems and opportunities.
• Interpersonal Skills - Establishes and maintains effective working relationships with people; successfully addresses conflicts and problems involving people
• Achieve set portfolio/ account targets – including revenue, contracts signed, customer satisfaction and profitability. Responsible for to maximize operational excellence, drive profitable growth and minimize risk for FB.

To succeed in this role, the candidate should possess the following qualifications, skills and experience:

• Bachelor’s degree and 10+ year experience working in an in a relevant industry (financial services, technology), driving digital transformation, or other relevant work experience (e.g., consulting, technology, start-up).
• 8+ years account management experience or equivalent.
• A good network of ‘C’ and ‘D’ contacts with high relationship score.
• Experience as strategic account lead for a large multinational company.
• Proven record of securing multi-million-dollar deals.
• Strong service and consultative based selling approach.
• Superior engagement skill in managing lifecycle of complex sale and multiple client engagement.
• Demonstrated ability to motivate and manage team, as well as mentor / coach individuals in the team.
• Good sense of different cultural nuances and ability to bring various cultures together.
• Willingness to travel at short notice.

Interested candidates who wish to apply for the position, please click "Apply".

EA Licence No: 11C5502

EA Registration Number: R23118280

Responsibilities

• Developing business relationships with corporations' clients and recognizing clients' technical requirements
• Deliver presentations to clients, create technologically sound business proposals, create a plan for estimating future sales, carry out orders, ensure customer satisfaction, and negotiate and close sales.
• Develop and maintain a high-level understanding of end-to-end IT offerings, including IT infrastructure, security technologies, IT applications, and cloud.
• Engage clients on all levels to create enduring business ties.
• Create sales opportunities to increase revenue and profits over the short- and long-term.

Requirements

• At least five years' worth of relevant experience in IT corporate sales and management is required.
• Excellent leadership and management skills in IT infrastructure solutions.
• Technically savvy applicants from the IT sector would be preferred.
• Driven and strong performance in managing sales pipeline.
• Experience working in SI environment is a plus.

Interested candidates who wish to apply for the advertised position, please click APPLY to submit your resume.

EA License: 13C6305

Reg. No.: R23113401

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