Total 12 supp advisor job vacancies in D03 Queenstown, Tiong Bahru

Responsibilities:

• Assist in day-to-day administration (technical andservices) which includes handling of all incoming and outgoing correspondences, facsimile, data entry, filing and collating of information.
• To provide support and counter check on warranty documentations and claims.
• Follow up on any upstanding warranty claim with the manufacturer
• Ensure all warranty claims are submitted according to the manufacturer warranty policy and procedures.
• Maintain warranty and credit records and database.
• Ensure that all warranty parts are tagged and housekeeping on the storage according to warranty policy
• Supervise and check all warranty scrapping parts.
• Provide support to parts daily operation.
• Assists in purchasing, receiving and warehouse keeping.
• Performs any other ad-hoc duties as assigned by the supervisors.

Job Requirements:

• Preferably 2-3 years of relevant working experience
• Proficient in spoken & written English and Mandarin.
• Proficient in Microsoft Office.
• Be resourceful and multi-tasking attitude.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.

Responsibilities:

• Customer Service
• Listen and document customer concerns and issues with their vehicle.
• Provide clear and concise explanations of recommended services and repairs.

Service Consultation and Coordination

• Schedule service appointments and manage the service workflow.
• Coordinate with technicians to ensure timely and accurate diagnostics and repairs.
• Keep customers informed of the status of their vehicle throughout the service process.
• Review the service and repairs completed with the customer, ensuring satisfaction.
• To act according to the principles of the core processes of After Sales.
• Monitoring the progress on the repairs/service and keep customer updated of the status on the repairs of their car.
• Provide quotations for repair of customer’s car including body/paint repair jobs.

Administration

• Process service orders, invoices, and payments.
• Maintain detailed records of services performed and parts used.
• Communicating with customers for approval to carry out additional repairs on their cars whenever necessary.
• Performs any other ad-hoc duties as assigned by the supervisors.

Job Requirements:

• Relevant experience in Automotive Industry or with automotive technical knowledge will be an advantage.
• Obtain at least Class 3 Singapore Driving License.
• Proficient in spoken & written English and Mandarin.
• Attention to detail and a commitment to delivering high level of customer service.
• Knowledge of automotive repair and maintenance.
• Flexibility to adapt to changing technologies and industry trends.
• Strong organizational, multitasking and communications abilities.

Job description (JD) of our company account staff as below:

※ Accounting (Main Work scope)

▶ Basic knowledge of accounting (Preference experience in the construction sector)

▶ Preparation and management the payment voucher

- Requesting and receiving to transaction company invoice

- Entering account code, numbering etc on Payment voucher

- Scan and sending to HQ (Korea) the payment voucher

▶ Management the transaction accounts

- Manage (confirm to bank) of the account everyday

- Entering the payment voucher data on the account

- Separation GST etc.

▶ Quarterly GST filling support

▶ Keeping the hardcopy and softcopy of all account data and documents (Payment voucher, Invoice, Transaction data etc.)

- Submitting the softcopy to branch office manager monthly

- Submitting the hardcopy and softcopy to transaction account company

▶ Supporting the audit report (Audit Report will prepare the outsourcing company)

▶ Cooperating with Head Quarter from time to time

※ Other Job (Supporting Work scope)

▶ Performed general clerical duties which include preparing documents and filing

▶ Supporting the Branch office representative (Korea person)

▶ Manage and maintain fixed costs

▶ Provide general support to visitor from HQ

▶ Any other urgent matters or undertake additional tasks if necessary

▶ Manage and maintain contract agreements related to office, accommodation, vehicles etc.

▶ other etc......

Working Time: 9:00 am - 17:00 pm (Monday - Friday) - Full Time

Bilingual with proficiency in mandarin preferred to liaise with mandarin speaking clients (Mandarin & English)

1-2 years of relevant working experience required

Candidates who require work passes need not apply

We are seeking a motivated and customer-focused Service Advisor to join our after-sales department in the automotive industry. If you have a passion for delivering exceptional service and a desire to enhance customer satisfaction, we invite you to apply. In this role, you will be the vital link between our customers and the workshop, ensuring seamless operations and excellent communication throughout the service process.

Responsibilities:

• Ensure smooth frontline operations, adhering to company guidelines, to enhance customer satisfaction.
• Monitor job progress and keep customers informed on repair/servicing status.
• Handle customer inquiries regarding modifications, repairs, and service maintenance.
• Offer professional advice on necessary or additional repair/service jobs.
• Manage all documentation, including costs, claims, and vehicle history files.
• Coordinate with other departments to meet customer needs effectively.
• Update and notify customers about upcoming service due dates.
• Assist customers during vehicle check-in and ensure an efficient paperwork flow.
• Answer incoming phone calls and assist customers with inquiries.
• Perform additional duties as assigned by management.

Requirements:

• Minimum O-level certification.
• Proficiency in English is essential.
• Strong communication skills.
• Relevant experience in a similar role is advantageous.
• Must possess a valid Class 3 driving license.

Responsibilities:

• Customer Service
• Listen and document customer concerns and issues with their vehicle.
• Provide clear and concise explanations of recommended services and repairs.

Service Consultation and Coordination

• Schedule service appointments and manage the service workflow.
• Coordinate with technicians to ensure timely and accurate diagnostics and repairs.
• Keep customers informed of the status of their vehicle throughout the service process.
• Review the service and repairs completed with the customer, ensuring satisfaction.
• To act according to the principles of the core processes of After Sales.
• Monitoring the progress on the repairs/service and keep customer updated of the status on the repairs of their car.
• Provide quotations for repair of customer’s car including body/paint repair jobs.

Administration

• Process service orders, invoices, and payments.
• Maintain detailed records of services performed and parts used.
• Communicating with customers for approval to carry out additional repairs on their cars whenever necessary.
• Performs any other ad-hoc duties as assigned by the supervisors.

Job Requirements:

• Relevant experience in Automotive Industry or with automotive technical knowledge will be an advantage.
• Obtain at least Class 3 Singapore Driving License.
• Proficient in spoken & written English and Mandarin.
• Attention to detail and a commitment to delivering high level of customer service.
• Knowledge of automotive repair and maintenance.
• Flexibility to adapt to changing technologies and industry trends.
• Strong organizational, multitasking and communications abilities.

Responsibilities:

• Assist in day-to-day administration (technical andservices) which includes handling of all incoming and outgoing correspondences, facsimile, data entry, filing and collating of information.
• To provide support and counter check on warranty documentations and claims.
• Follow up on any upstanding warranty claim with the manufacturer
• Ensure all warranty claims are submitted according to the manufacturer warranty policy and procedures.
• Maintain warranty and credit records and database.
• Ensure that all warranty parts are tagged and housekeeping on the storage according to warranty policy
• Supervise and check all warranty scrapping parts.
• Provide support to parts daily operation.
• Assists in purchasing, receiving and warehouse keeping.
• Performs any other ad-hoc duties as assigned by the supervisors.

Job Requirements:

• Preferably 2-3 years of relevant working experience
• Proficient in spoken & written English and Mandarin.
• Proficient in Microsoft Office.
• Be resourceful and multi-tasking attitude.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.

Performance Motors Limited (PML), a Sime Darby Motors Company, endeavours to be the undisputed leader in the automobile industry. As the dealer of BMW cars and motorcycles in Singapore since 1979, Performance Motors has been synonymous with performance and sheer driving pleasure.

• Study vehicle repair history and ensure Workshop Manager and Senior Motor Claim Advisor are informed of any unusual or repeated complaint.
• Write out, in-accordance with the individual vehicle diagnosis, individual work orders with the job item numbers, job specification and flat rate specifications.
• Confirm with customer that our records of their personal particulars are correct. Update history file and GDMS if there is a change.
• Conduct Vehicle Reception Check with reception checklist in the presence of customer for all cars brought in for body and paintwork repairs.
• Advise customers of the best method to pursue their insurance claims from a few insurance claims option available.
• Negotiate with surveyor / insurance companies to get the best labour charge.
• Promote the sale of workshop capacity by offering special services.
• Promote the sale of parts and accessories.
• Verify job contents and check vehicle exterior body for dents, scratches in the presence of customer.
• Prepare accurate accident repair estimate and provide supplementary estimate necessary.
• Advise estimated repair cost for work to be done, ask for authorisation budget on additional job.
• Obtain customer signature on work order and advise them on the accepted mode of payment (cash / credit card).
• Add jobs with customer's approval or within customer agreed budget; key add jobs into GDMS and inform workshop foreman / workshop planner accordingly.
• Communicate with workshop foreman on the repair status, observe promised deadline.
• Conduct final check on vehicle cleanliness, verify job completion after end control.
• Inform customer that the vehicle is ready for collection, the repair cost and collection time.
• Decide appropriate goodwill decision for request that falls under the normal frame work.
• Refer to Workshop Manager and or Senior Motor Claim Advisor for assistance if help is required addressing the customer needs.
• Personalise vehicle delivery after repair to the customer including explaining the repair invoice to customer; inform the customer of any outstanding matter, for instance jobs required to be done on next visit or parts on order if any.
• Maintain the Body and Paint reception area neat and tidy.

Requirements:

• Diploma in Mechanical Engineering, Automotive Engineering or Business Administration
• At least 3-5yrs of working experience as motor claims advisor
• Experience in motor trade in Body and Paint dept

Sime Darby Motors is the automotive arm of Sime Darby. One of the leading automotive players in the Asia-Pacific region with presence in nine markets, Sime Darby Motors spans across Malaysia, Australia, China, Hong Kong, Macau, New Zealand, Singapore, Thailand, and Taiwan. A key industry player, it is actively invested across the entire value chain of the automotive business, from assembly, importation, distribution and retail, to after-sales services and rental, with more than 12,000 employees across the nine markets.

Job Objectives

• Attend to requests from customers for repair and maintenance jobs
• Make professional and appropriate repair recommendations to customers

Job Description

• Handle customers for vehicle servicing and repairs
• Conduct check on vehicles both when vehicles check-in and check-out of the workshop to ensure job is done properly
• Communicate estimated job completion to customers and provide regular updates and follow ups through till job completion
• Provide professional advice to customers on vehicle servicing, repairs and maintenance matters
• Prepare and issue repair work order and invoices to customers
• Recommend suitable products and packages to customers
• Ensure overall customer satisfaction with aftersales service
• Shifting of vehicles
• Submit warranty claims and follow up on warranty claims submission on a timely basis.
• Other duties as and when assigned

Requirements

• Minimum 2 years in Automotive industry in similar capacity
• Computer literate and proficient in Microsoft Excel & Microsoft Word
• Team player, proactive and meticulous
• Good communication skills
• Good technical knowledge in automobiles
• Class 3 driving license

-Excellent career progression opportunities

-Employee empowerment and supportive team culture

-Attractive remuneration package ( $3,000 - $5,000 Basic + Unlimited Commission)

Job Description

• It is time to build your dream career!
• Be an entrepreneur to attain your own financial freedom while transforming other people’s lives by helping them to grow and protect their wealth.
• You will be equipped and supported to provide holistic financial advice on wealth management, risk management, etc
• Our award winning team has strong expertise in both investment and risk management. Our team is successful in building perpetual passive income for themselves and having the opportunity to travel the world with incentive trips.
• To help you succeed, you will undergo our structured training programs and receive supports from your mentors and peers. Most importantly, you will also be given the opportunity to develop yourself personally and professionally.
• We are looking for individuals who are goal oriented, have a flair with human interaction and possess keen interest with wealth management.

Degree holders, diploma holders or undergraduates of any discipline are welcome to apply.

(Representative of AIA Singapore)

-Excellent career progression opportunities

-Employee empowerment and supportive team culture

-Attractive remuneration package ( $3,000 - $5,000 Basic + Unlimited Commission)

Job Description

• It is time to build your dream career!
• Be an entrepreneur to attain your own financial freedom while transforming other people’s lives by helping them to grow and protect their wealth.
• You will be equipped and supported to provide holistic financial advice on wealth management, risk management, etc
• Our award winning team has strong expertise in both investment and risk management. Our team is successful in building perpetual passive income for themselves and having the opportunity to travel the world with incentive trips.
• To help you succeed, you will undergo our structured training programs and receive supports from your mentors and peers. Most importantly, you will also be given the opportunity to develop yourself personally and professionally.
• We are looking for individuals who are goal oriented, have a flair with human interaction and possess keen interest with wealth management.

Degree holders, diploma holders or undergraduates of any discipline are welcome to apply.

(Representative of AIA Singapore)

• Draft, review and/or negotiate a broad range of commercial agreements, including acquisitions and divestments, joint ventures, M&A deals, private equity transactions and restructurings including global cross-border transactions.
• Advise business stakeholders on such transactional matters, monitor and advise stakeholders on possible legal risk and provide mitigation strategies
• Support the legal department in managing any litigation or contentious matters across various jurisdictions.
• Assist in the drafting of policies, guidelines, legal templates and other documents to ensure best practices.
• Draft routine leases, non-disclosure agreements, engagement letters, and amendments and create templates.
• Ensure that appropriate approvals are in place before transactions are executed.
• Manage regulatory and compliance-related services.

Requirements:

• Bachelor’s degree in law or equivalent with at least 5-6 years PQE in a law firm or as an in-house counsel role with proven legal skills, combined with a strong reputation for providing commercial solutions, and excellent transactional and management skills.
• Strong background in corporate work gained from practice in a law firm or as an in-house counsel.
• A team member who is able to work independently and confidently with our stakeholders, as well as create workable bespoke solutions for our stakeholders’ objectives.
• Experienced in advising on complex international transactions and in organizing and managing transactions, including cross-border transactions.
• Demonstrate excellent document drafting skills. You should demonstrate strong communication and analytical skills along with a high level of commercial awareness.
• You will need to demonstrate that you can thrive in a team with high professional standards and a flexible client-friendly commercial approach. You will have had strong exposure to collaborating with multi-jurisdictional and multi-disciplinary teams.

-Excellent career progression opportunities

-Employee empowerment and supportive team culture

-Attractive remuneration package ( $3,000 - $5,000 Basic + Unlimited Commission)

Job Description

• It is time to build your dream career!
• Be an entrepreneur to attain your own financial freedom while transforming other people’s lives by helping them to grow and protect their wealth.
• You will be equipped and supported to provide holistic financial advice on wealth management, risk management, etc
• Our award winning team has strong expertise in both investment and risk management. Our team is successful in building perpetual passive income for themselves and having the opportunity to travel the world with incentive trips.
• To help you succeed, you will undergo our structured training programs and receive supports from your mentors and peers. Most importantly, you will also be given the opportunity to develop yourself personally and professionally.
• We are looking for individuals who are goal oriented, have a flair with human interaction and possess keen interest with wealth management.

Degree holders, diploma holders or undergraduates of any discipline are welcome to apply.

(Representative of AIA Singapore)