Total 13,287 support advisor job vacancies in Singapore

To assist the centre executive/manager in the planning, execution and evaluation of programmes and ensure smooth running of daily operations of the AAC/AACH, which includes:

• Outreach and engagement of seniors within service boundary
• Active ageing programme
• Befriending and Buddying
• Care and support services
• To liaise with external agencies, organisations, donors, volunteers etc. to tap on external resources and / or publicise programmes. You will need to provide information and referral services to clients.

1. Programme Planning and Implementation

2. Alert Alarm System

3. Volunteer Development

4. Finance and Accounts

5. Training and Development of Personnel

6. Administrative Duties

Purpose of Position

We are seeking a skilled Desktop Support Specialist to join our dynamic banking IT team. As a Desktop Support Specialist, you will play a crucial role in ensuring the smooth operation of desktop systems, providing technical assistance to end-users, and maintaining the overall stability of the banking desktop environment.

Key Responsibilities

1. Desktop Support:

• Provide first-level technical support for desktop hardware, software, and peripherals.
• Troubleshoot and resolve issues related to desktop systems, including hardware failures, software malfunctions, and connectivity problems.
• Install, configure, and upgrade desktop systems and software applications.
• Collaborate with other IT teams to ensure seamless integration of desktop systems with overall banking infrastructure.

2. User Assistance:

• Assist end-users with technical issues, providing clear and effective instructions.
• Conduct training sessions for users on common desktop applications and best practices.
• Maintain a high level of customer satisfaction through timely and effective support.

3. System Monitoring and Maintenance:

• Monitor desktop systems to identify and address potential issues proactively.
• Perform routine maintenance tasks, including system updates, patches, and security enhancements.
• Implement and enforce security protocols to safeguard desktop systems and sensitive data.

4. Documentation:

• Create and maintain documentation for desktop procedures, troubleshooting guides, and knowledge base articles.
• Keep track of hardware and software inventory, ensuring accurate and up-to-date records.

5. Collaboration:

• Collaborate with other IT support teams to escalate and resolve complex technical issues.
• Communicate effectively with vendors for hardware and software procurement and support.

6. Compliance and Security:

• Ensure compliance with banking industry regulations and security standards.
• Implement and enforce security policies to protect desktop systems and sensitive financial data.

Requirements

• Diploma in Information Technology, Computer Science, or a related field.
• At least 3 years’ experience in desktop support roles, preferably in the banking or financial industry.
• Strong knowledge of desktop operating systems (Windows) and common business applications.
• Familiarity with banking software and systems is a plus.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.

If you have the required skills and experience and are passionate about providing top-notch desktop support in the banking sector, we invite you to apply for this exciting opportunity.

BAND 1:

Job Description:

a. The Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 1-2 years’ experience in Windows Desktop support.

Position Responsibilities and Functions

a. Provide first/second level contact and problem resolution for customer issues.

b. Work with Third Party Vendors to remediate complex AV issues as needed.

c. Provide timely communication on issues status and resolution

d. Maintain ticket updates for all reported incidents.

e. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, 
Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized 
desktop application.

f. Should have basic knowledge of Mac operating system, to support Apple pc 
users.

g. Install, upgrade, support and troubleshoot for printers, computer hardware.

h. Performs general preventative maintenance tasks on computers, laptops, 
printers.

i. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.

j. Use diagnostic tools to troubleshoot problems associated with network 
connectivity, and workstation hardware/software.

k. Broad experience of IT with basic understanding of Networks, Servers, 
Audio/Visual, Smart Devices and Telecoms.

l. This position requires the ability to work in a project-based environment requiring 
flexibility and teamwork. Performs other duties as assigned.

Candidate Required Minimum Qualifications and Skills

i. Bachelor Degree or equivalent in Computer Science or related field.

ii. CompTIA A+, Microsoft Certified Professional (MCP) or better.

iii. Minimum of 18 months’ years of IT experience.

iv. Windows 7-10, Microsoft Active Directory, utilization GPOs, MS Office 365, PC 
hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk 
ticketing systems.

v. Mobile device management including IOS and Android devices, Enterprise 
encryption solutions, Windows PC/laptop management via Active Directory.

vi. Proven analytical, troubleshooting and problem solving skills.

vii. Proven ability to multi-task, effectively determine priorities and meet SLA’s.

viii. Excellent communication relationship-building and internal customer service skills.

ix. Adaptable and flexible in a fast-changing industry and work environment.

x. Willing to work off-hours and weekends when required for projects or emergency 
support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

BAND 2:

Job Description

The Band 2 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 2-3 years’ experience in Windows Desktop support.

Position Responsibilities and Functions

a. Provide first/second level contact and problem resolution for customer issues.

b. Work with Third Party Vendors to remediate complex AV issues as needed.

c. Provide timely communication on issue status and resolution.

d. Maintain ticket updates for all reported incidents.

e. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.

f. Should have basic knowledge of Mac operating system, to support Apple pc users.

g. Install, upgrade, support and troubleshoot for printers, computer hardware.

h. Performs general preventative maintenance tasks on computers, laptops, printers.

i. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.

j. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

k. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.

l. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Candidate Required Minimum Qualifications and Skills

a. Bachelor’s Degree or equivalent in Computer Science or related field.

b. CompTIA A+, Microsoft Certified Professional (MCP) or better.

c. Minimum of 18 months years of IT experience.

d. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.

e. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.

f. Proven analytical, troubleshooting and problem-solving skills.

g. Proven ability to multi-task, effectively determine priorities and meet SLA’s.

h. Excellent communication relationship-building and internal customer service skills.

i. Adaptable and flexible in a fast-changing industry and work environment.

j. Willing to work off-hours and weekends when required for projects or emergency support.

In addition, the Band 2 Technician will mentor and assist Band 1 technicians in their work and provide support to Band 3 Engineers in resolving tickets.

NOTE: Job location is either Tuas/Jurong

Main Core Responsibilities

To support the restaurant outlets and office users with all IT related matters (POS / SOK, Laptops, printers, and CCTV). Handle POS menu keys creation and revision. Trouble-shoot IT issues and implement technology solutions to enhance business efficiencies. Coordinate with software contractors for maintenance and second level technical support.

Project Coordination - Work closely with team members to ensure timely execution of ongoing projects.

Data Entry and System Maintenance - Responsible for data entry work related to various e menu systems. Manage delivery platform settings and maintenance.

Emergency Support - Standby for emergencies and critical support requests after regular work hours.

Process Improvement – Propose recommendations to management for improving efficiency and productivity in outlet operations, ordering systems, HQ, etc

Company-Wide Technical Support - Provide technical support across the company.

Additional Duties – Perform any other duties as assigned.

Intermediate Work (Middle Management Duties)

New Store Setup - Assist in setting up new store by supervising contractors for POS, E menu, SOK, CCTV, and network setup.

Inventory Management - Assist in IT inventory management and monitoring data backups.

Administrative Responsibilities - Assist in IT administrations including paperwork & documentations.

Vendor Management – Manage relationships with relevant external vendors.

Requirements

- Strong capability in basic PC & network troubleshooting.

- minimum 3 years’ experience of experience with operational management knowledge in the F&B or similar field.

- Senior Executive position available based on experience and qualification

- Diploma or Degree in an IT-related field

- Good problem-solving skills, demonstrating resourcefulness in finding solutions.

- Strong sense of responsibility, self-motivated, and ability to perform in fast-paced environment.

- Service excellence attitude for technical support matters.

- Individual who takes initiatives and can work with minimal supervision.

- Have a service excellence attitude for technical support matters.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Responsibilities:

• Support and assist in regular server maintenance, system accesses, systems monitoring, backups, patching and daily health checks
• Maintain service operations documentation and guides.
• Develop supporting documentation for all Service Operation activities.
• Monitor Service level dashboards, perform daily health monitoring, system capacity review and allocation of adequate capacity
• Defect fixes and resiliency related improvements
• Assist in investigation of user reported issues
• Develop mitigating and/or preventive solutions
• Level 2 support will include attending to user queries, analysis and investigation of issues reported, ensuring the issues are fixed as per user requirement.
• Evaluate potential solutions and make recommendations to resolve application issues and user queries.
• Log the issues received, track and monitor the progress of fixes in a timely manner, according to established Service Level Agreements (SLA)
• Involvement in the system integration testing (SIT) and user acceptance testing (UAT) prior to production implementation of changes.
• Assist and involve in change management process (Change Approval, Implementation, Testing, Deployment and verification)
• Liaise closely with vendors in implementing application patches, bug fixes and any necessary upgrades in accordance with OS/Software/Security policies.
• Work with various internal teams (Infra/Database/Security/Cyber Defence/Data Centre Ops) to detect and remediate incidents, problems and changes.
• Provide periodic updates and reports to internal and user management

Requirement:

• A recognized diploma / degree in IT or related discipline
• At least 3 years of hands-on experience in software development and maintenance support
• Possesses an excellent understanding of business requirements and IT strategies
• General Understanding of Internet and Intranet server/application architecture and experience in working with medium/large systems involving multitier architecture and interface/integration to other systems.
• Experience in implementing multiple websites/web applications on same platforms with interdependency of data and shared features will be advantageous.
• Possess strong MS platform knowledge and skills.
• Excellent knowledge of programming / systems analysis, quality assurance, prototyping, construction, integration, and migration functions
• Full project lifecycle experience in designing and implementing large applications.
• Good problem solving and analytical skills to resolve technical problems;
• ITIL v3/v4 certification and strong service oriented experience / background preferred
• Strong Knowledge and understanding of IT industry environment and business needs
• Proven experience supporting Web / Mobile / Client based applications

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job Description:

1. Front-line support for customer inquiries and issues via email and phone;
2. Diagnose and troubleshoot product configuration and functional issues remotely and onsite;
3. Effective escalation to Level 2 or product vendor for action and resolution;
4. Able to handle flexible working hours on demand basis; and
5. Maintain rapport with customers and competence in managing vendors; and
6. Any other ad-hoc duties assigned.

Job Requirement

• Degree/Diploma in Computer Science / IT Technology or equivalent
• Exposure to networking and security solutions such as firewall, load balancers, endpoint protection will be an advantage
• With working experience in an SI or distributor environment with network security skillset is a plus
• Good IT Knowledge in OSI Layer,TCP/IP, LAN/WAN and network security
• Ability to work under pressure with minimal supervision
• Excellent in communication and analytical skills
• Positive working attitude and team player
• Willing to work extended office hours when needed
• Fresh graduates are welcome to apply

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

The candidate must be proficient in Mandarin, to liaise with Mandarin speaking clients.

Working Hours:

Mon to Wed (Pioneer Road - 8am to 5pm)

Thurs to Fri (Macpherson- 8am to 5pm)

Vacancy information

We are looking for a passionate HR Advisor / Senior HR Advisor to join our team at our Singapore office a on a full-time, staff basis.

What will you be doing?

The job holder supports the Human Resources function, providing flexible and professional HR advice throughout the offshore community, predominately servicing our Global Employment Company (GEC).

You will be responsible for at least one offshore skill pools or vessels, providing generalist human resources advice, strategies and support.

Key Responsibilities & Activities include:

• Work closely with the HR Coordinator to ensure efficient, timely, accurate and cost-effective management and delivery of the function’s activities to business and crew.
• You will be a primary focal point for Human Resources for allocated skill pools or vessels, delivering all HR services including compensation/remuneration, investigations, disciplinary action, grievance management, absence management, onboarding and general HR queries.
• Check monthly HR Audit files for audit by Senior/HR Business Partner.
• Personnel Action Notice (PAN) and necessary follow up with crew, including letters and communication to crew when necessary.
• Maintain proper record keeping of personnel files.
• Follow up on absence management with crew and recommend for salary continuation where necessary.
• Guide the HR Coordinator on day-to-day operations including effective and professional first level communication to crew.
• Conduct disciplinary and grievance cases as assigned.
• Develop a constructive and professional relationship with all stakeholders.

What experience would we like you to have?

Please note, if you don’t tick all the boxes below but feel you have some of the relevant skills and experience we’re looking for, please do consider applying. We would encourage you to apply with a CV that highlights your transferable skills and experience.

• Relevant industry experience including but not limited to Marine Construction, Civil Engineering, Oil and Gas sectors.
• Degree in human resource or equivalent preferred.
• Must have experience and knowledge of HR systems (particularly SAP).
• Experience in HR operations including HR Shared Services.
• Effective supervisory and team leadership skills.
• Comprehensive customer service skills as well as written and oral communication skills.
• Able to work alone.
• Good interpersonal skills to deal effectively with internal stakeholders and crew.
• For candidates who have demonstrated track records in relevant work experiences, where they has provided an advanced level of HR advice to management & employee will be considered as Senior HR Advisor.
• At least 5 years of HR generalist experience within a similar environment.

What do we offer?

· Career development – with access to a range of learning and development opportunities, as well as being part of a culture that encourages growth and development·

· Flexible working – lots of our people work flexibly in different ways. Whether it’s hybrid, part-time or flexitime working. We can’t promise to give you exactly what you want, but let’s have a discussion to see how we can make it work.

Interested applicants, please apply directly at Job details (subsea7.com)

• 6 Days
• $2000 - $2200 + Grooming $80 + Commission + AWS + Bonus
• First 3 months :Other brands – fixed commission $300-$500 (depend on products) : SK II – fixed commission $1000
• After 3 months : average commission $800-$1500
• Islandwide

(Essential / Haircare / Fragrance / Skincare / SK II / Hermes)

Job Description:

• Assisting with the day-to-day operation of the shop
• Dynamic and proactive in meeting sales targets
• Adhering to established standard operating procedures in terms of the handling of cash and assets
• Engaging in innovation and productivity initiatives for the stores to drive seamless customer experience
• Creating connections and building rapport with customer to maintain long-term relationships
• Ensuring all products and displays are merchandised effectively to maximize sales and profitability
• Assisting with the monthly stock check and to maintain accurate stock records

Interested applicants can send your resume to Whatsapp 83208165 (Jennifer) and allow our consultant to match with our clients.

We regret to inform that only shortlisted candidates will be notified! All applications will be handled with strict confidentially.

Jennifer Tay Swee Shan

Reg No: R22111564 | EA No: 21C0845

Recruit Now Singapore Pte Ltd

Job Description

• Provide security and admin support to the department
• Monitoring company drivers’ live location through our dedicated system
• Preparing and processing documentation, arranging requests, answering calls and handling basic paperwork
• Any ad-hoc duties as assigned

Requirements

• Minimum secondary education
• Basic computer skills
• Reliable, strong work ethics and positive working attitude
• Prior work experience in the security industry is preferred

Be a part of our diverse family at Hai Leck, embracing each other as you discover your unique career potential and find your perfect fit with us. We are committed to unlocking your potential and guiding you to success. Our employees are valued down to their skills, and we are committed to training them and expanding their knowledge.

We would be pleased to welcome you at our family in Hai Leck if you are a suitable member.

Email us at [email protected] now!

Responsibilities

• Responsible for providing expert personal support to employees and managers across multiple lines of business and country locations.
• Ensure employee inquiries are properly researched and handled in the most complete and professional way.
• Connect with employees by phone and email to explore their needs and determine level of support required.
• Use your exceptional analytical skills to research and resolve complex and sensitive issues.
• Take ownership in the employee experience and contribute directly to the company culture for all employees.
• Obsess over the customer experience in every interaction.
• Document employee inquiries and resolutions accurately and effectively in a customer relationship management system.
• Able to read and write in Korean (TOPIK II Level 5) to efficiently communicate with non-English speaking locals based in Korea, pertaining to their internal HR queries. To provide HR support for non-English speaking colleagues in Korea and answer their queries, which will require use of Korean language.

Requirements:

• Minimum of 3 years related experience in employee support and have good working knowledge of the dependencies between company policies, benefits, payroll and HRIS.
• Or, you bring a minimum of 4 years of experience in customer service support and a working knowledge of Human Resources.
• Bachelor’s degree or equivalent and relevant work experience
• Proficiency in spoken Korean (TOPIK II Level 5) to liaise with non-English speaking locals in Korea to answer to their HR queries in Korean language.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Key Responsibilities

• Execute a project or test cut for Aerospace and PM part
• Doing time study and making a fixture concept for Aerospace and PM HV part
• Provide machine operation training to customers.
• Provide on-site technical support to for pre sales activities
• Actively visiting customer for post sales support
• Preparing Aerospace sample for sales usage
• Runoff for HV PM
• Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.

Job Requirements:

• Diploma/Degree in Mechanical Engineering or equivalent
• 1-3 years of relevant working experience in Aerospace Industry
• Familiar with 3 or 5 axis CAM Programming and Process Development
• Willing to travel overseas for long term

An industry leader in Timber and Metal Doors manufacturer & implementation with almost half a century history in Singapore. We are currently recruiting for our business transformation and expansion. We seek individuals who are motived, independent and can support our vision towards establishing our international footprint.

We are currently looking for Operation Support Executive cum Warehouse Executive / Supervisor who will facilitate out project requirements with the factory and logistic department. This role would also require stock inventory management. This individual will report to Production Manager.

About Us:

We are a leading multi-family office based in Singapore. We are looking for an Investment Advisor role for our Singapore team to work with the relationship managers to serve our family office clients.

Key Responsibilities:

- Work with Relationship Manager(RM) to provide comprehensive family office asset allocation and management advice to high-net-worth clients.

- Work with partnering private banks to provide clients with customized investment products, including fixed income, structured products, capital-protected products, equities and other financial products

- Ensure timely service to RM (e.g. seek quotation, prepare investment materials, liaise with private bank, trade execution etc) and respond to client investment services request directly from time to time

- Conduct in-depth market analysis and consolidate the investment materials from the banks to provide RM with daily investment insights and advice.

- Apply your market knowledge in products and advisory to promote full product range to meet clients needs, attend to clients' needs (e.g. facilitate bank account opening, product advice)

- Ensure that investment related activities are compliant with regulatory standards and compliance policies.

- Generate monthly/quarterly research articles to provide clients with investment insights and continued marketing for the company

Key Qualifications:

- A Bachelor’s degree in Finance, Economics, Business Administration, or a related field;

- A Master’s degree or MBA is preferred.

- A minimum of 3-5 years of relevant experience as an Investment Advisor in private bank, with a focus on high-net-worth individuals or family offices.

- Strong understanding of financial markets and investment products across asset classes, especially financial products on private bank platforms

- Relevant professional certifications such as CFA or CACS are highly advantageous.

- Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient

- Strong communication skills and fluency in English and Mandarin (able to communicate fluently with Chinese clients)

A financial institution is now expanding and now looking for an all rounded desktop support, in collaboration with Infrastructure Engineering and Global Service Desk teams, you'll play a key role in maintaining the smooth operation of the infrastructure, providing face-to-face technical support to employees and the global hybrid workforce.

Responsibilities:

• Provide Tier 1/ Tier 2 workstation and systems operational support globally.
• Manage day-to-day administration, maintenance, and patch management of systems.
• Responsible to deliver the IT infrastructure projects
• Set up and/or move PCs and laptops, maintain, and deploy current images (SCCM/Intune).
• Perform system recovery of deleted files, software installations, and respond to user questions and requests for assistance.
• Setup and test IP-based video conference sessions and audio call setups.
• Coordinate with external parties to facilitate video call sessions, serving as a senior escalation point for numerous technologies
• Take ownership of escalated support tickets, managing them from initiation to resolution.
• Proficiency in VMware (Vsphere, ESXi) and Windows Server Administration, including monitoring and performance tuning.
• Ability to multitask and self-manage efficiently.
• Experience in maintaining DNS and DHCP.
• Effective communication skills, both orally and in writing.
• Strong organizational and time management skills.
• Comprehensive understanding of the importance of security in both personal work and organizational operations.
• Self-motivated and detail-oriented, with a quick and efficient ability to learn new processes.
• Regular collaboration with team members, users, and vendors.
• Ability to lift and move various computer hardware.

Requirement:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Experience with Citrix XenApp and XenDesktop administration
• Proven experience in a similar technical support role, preferably in a global corporate environment.
• Industry certifications (CompTIA A+, MCP, VCP) are advantageous.
• In-depth knowledge and hands-on experience with VMware and Windows Server Administration.
• Proficiency in troubleshooting Windows, Office 365, SCCM & Microsoft Intune, Cisco video conferencing, and core business applications.
• Strong verbal and written communication skills.
• Exceptional organizational and time management skills; ability to multitask and self-manage efficiently.
• Comprehensive understanding of the importance of security in personal work and organizational operations.
• Self-motivated with a keen attention to detail; quick and efficient learner of new processes.
• Proven ability to collaborate effectively with team members, users, and vendors; flexibility to work with a global hybrid workforce.
• Ability to lift and move various computer hardware; willingness to provide after-hours support as required.

Business Support Executive – Projects

Basic Salary: $2300 + Allowances $250 + AWS + PB
Working Days: 5.5 days, Rotation on Saturdays – alternate WFH and WFO arrangement)
Working hours: Mon to Fri: 8am to 5pm, Sat: 8am – 12pm
Location: Woodlands

Responsibilities:

• Support the sales team on their key account enquiries and activities.
• Assist Head of Sales on export enquiries and costing
• Prepare quotations for ad-hoc enquiries.
• Logging in blanket sales order, executing order processing and order fulfilment task.
• Coordinating deliveries with relevant internal departments
• Ensuring sufficient inventories for project delivery
• Ensuring sufficient collaterals available
• Communicating with external customers for cash sales and payments
• Other relevant ad-hoc admin duties as assigned.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Desktop Support Engineer (L1)

Working Days: Monday to Friday

Salary: $2500-$3000

Address: Tanjong Pagar

Responsibilities:

• Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.
• Manage IMAC and desk side support services.
• Manage hard and soft break fix services for laptops and desktops.
• Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools).
• Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.
• Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
• Ensure that each Desktop Device is installed with the appropriate Desktop image.
• Manage Desktop Devices (hardware and software) incidents through to resolution.
• Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
• Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls.

Requirements:

• Knowledge and experience on windows 7 OS
• Experience in AD and smart hands and feet support
• Experience in supporting MAC devices and tablets
• Experience with Service management tool – ex – Service now
• Good expertise on EUC tools, remote support tools, MS office and outlook.
• Preferable to have a good understanding of Lync, VPN, and mobile device support.
• Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
• Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Our team is actively searching for self-confident and highly motivated candidates to join our ranks. If you possess quick learning abilities and strong communication skills, you are a great match. This role provides flexibility in working hours, allowing you to carry out your responsibilities from the comfort of your home.

Your main tasks involve

• coordinating sales meetings with potential clients
• offering company updates to our existing clients, and managing administrative tasks alongside sales services.

Since this is a remote position, it necessitates self-sufficiency and discipline. The monthly salary range falls between $3,000 and $6,000. We require candidates to possess at least "A" Level, diploma, or degree qualifications.

Job Roles and Responsibilities

1. Follow up with HR on payroll data provided
2. Administer OT payrun
3. Administer month end payrun
4. Submit CPF reports
5. Compute final settlement for resignees
6. File IR21 tax for work pass holders
7. File IR8A tax for locals
8. Submit maternity, paternity, childcare leave and NS claims
9. Process petty cash
10. Generate GL file from Payroll system for month end accounts closing
11. Coordinating with various departments, such as HR, finance, and accounting, to ensure that all payroll information is up-to-date and accurate
12. Ensuring compliance with relevant regulations and laws related to payroll processing, such as tax laws and employment regulations
13. Conducting regular audits and reviews of the payroll process to identify any errors, discrepancies, or potential issues and taking corrective actions as necessary
14. Experienced in OT calculation and knowledge in shift setup
15. Manage complex payroll – with blue collar and various shift patterns
16. Staying up-to-date with industry trends and best practices related to payroll processing and administration

Pre-Requisitions

1. Degree in Human Resources/Administration/Finance or its equivalent
2. Min 5 years of payroll and benefits administration experience
3. Familiar with relevant regulations and laws related to payroll processing, such as CPF, Tax laws and employment regulation.
4. Handle huge volume of payroll transaction and complete within deadline
5. Good knowledge of HRIS systems (especially Timesoft) is an added advantage
6. Familiar with shift pattern set-up and overtime calculation in Time Attendance System
7. Strong team-player who can establish positive relationships and work effectively and collaboratively with individuals across all levels
8. Good interpersonal skills
9. Good with numbers, with an eye for detail
10. Good verbal and written communication skills

Position: Production Support (IHS Markit EDM solutions, Tectia scripting, Control-M)
Employment Type: 1-year Agency Contract (Highly Renewable)
Location: Alexandra

Key Skills:
- IHS Markit EDM solutions
- MS SQL Database knowledge
- Windows NT batch, Tectia SFTP scripts skills
- Asset Management Business functional knowledge

Job Objectives

• To provide proactive, timely, effective and efficient support to the business users
• To perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs
• To own issues and projects, and work with the various teams to develop solutions for the users
• To collaborate with business partners, third party vendors, and technology teams to facilitate the support process and work toward timely and effective issue resolution

Responsibilities:

• The Production Support person is responsible for managing the Enterprise Data Management application including web GUI, SQL database and Tectia SFTP batch scripts.
• Work in the Production support team; Provide front-line support for incoming issues to ensure timely and effective resolution of user issues, queries and projects
• Adopt standard Incident and Problem Management workflow and processes, i.e. timely ticket, defect and incident loggings, proper change management process, and quality issue/impact emails
• Actively manage all incidents and issues to proper closure – escalate issues as appropriate to necessary teams and management
• Analyse, document and track all actions taken throughout the lifecycle of the issue including decisions made, successful and unsuccessful actions taken, and final steps executed for resolution. Evaluate documented resolutions, analyse trends, and make recommendations to prevent future occurrences of similar issues
• Participate and collaborate with the development team in requirements gathering, clarification, and analyse impacts on issue or users requirements
• Assist the application development team as needed by validating fixes or enhancement to ensure problems have been adequately resolved
• Embrace standard Change Control Management practices, procedures and guidelines for application releases
• Engage vendor to provide solutions for the stability and sustainability of the production environment.
• Participate in annual DR/BCM activities or infrastructure related upgrade
• Utilize software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution

Job Requirements:

• Knowledge in HIS Markit EDM solution, MS SQL database, Windows/Tectia scripts, control-m job scheduling
• Min. Diploma in Computer Science / Engineering or related disciplines
• Min. 2 years of hands-on application management experience, preferably in the Asset Management business
• Strong skills in Windows batch, Tectia scripting, MS SQL Database, BMC Control-M Scheduler
• Good team player, Independent, proactive and self-starter with excellent interpersonal and communication skills

If keen, kindly forward your CV to [email protected]

Tangspac Consulting Pte Ltd
#03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Responsibilities

• Responsible for IT Infrastructure platform & Business Application (Servers, Network, Workspace & Retail Tech, SAP), ensuring the platform in Store, Head office & Data Centers are secure and functioning well to support the day-to-day business operations.
• Responsible for User Identity & Access Management, ensuring provisioning, modification and termination of user ID and access to valid users on a timely basis, complying with IT Policies Standard and Procedures.
• Execution for IT projects, communicate and coordinate with related stakeholder to ensure the project execution is adhered with scope, timeline and objectives.
• Responsible for IT administration work such as maintaining up-to-date IT hardware/software inventory, updating documentation of procedures, configurations, network & server diagram related to IT Infrastructures.

Requirements

• Must possess a recognized Diploma or Degree in computing related area.
• 3 – 4 years related working experience in Enterprise IT Infrastructures roles, preferably in Retail industry.
• Good working knowledge in Server Administration, including Windows Server Operating System, DNS, DHCP, File Share, Domain Management.
• Good working knowledge in Network Administration, including SDWAN, Network architecture design & configuration, IP address Management, Firewall, DLP, Load Balance & WiFI. A Cisco Certified Professional (CCNA/CCNP) will have advantages.
• Experience in In Store Retail Technology, including Retail Point of Sales (POS) Systems, Wi-Fi and RFID, Footfall system. Knowledge of Dynamics 365 POS will have advantages.
• Must have strong technical acumen, analytical & problem-solving skills.
• Friendly, excellent Team player and able to work independently and in a team, result orientated and highly motivated