Total 3,166 Senior Executive support analyst job vacancies in Singapore

Role: Business Analyst

Job level: 10+ yrs

Key Responsibilities:

• With direct experiences in Market Data Domain as part of the Enterprise Architecture.

• Well versed in enterprise architecture methodologies for Market Data Domain.

• Analyse, Review design, Plan project schedule and implement end-to-end Technical enterprise Solutions in Banking and Financial Institutions

• With NeoXam DataHub, Markit or any other EDM specific product and development experiences to lead the design of Data model, establish as golden Data Source and distribute data to downstream systems at bank’s enterprise level.

• Develop a Market Data Services Enterprise architecture blueprint. Establish framework and standards of Data Sourcing from external vendors, Data Quality Check, Data transformation and Distribution to multiple systems across all platforms

• Analyse user (front to back office) requirements and formulate functional and technical design documents.

• Co-ordinate with vendor on specifications, build, delivery testing, and implementation.

• systems.

• Work with internal Change Control Management for deployment of changes.

• Work closely with internal infrastructure and security teams for implementations.

• Implement NeoXam’s DataHub software solutions at an enterprise level.

Key Requirements:

• Degree, IT Engineering, Business or Finance

• You have minimum of 8 years of experience with IT projects in the banking / financial / insurance industry. At least 6 years of technical experiences as enterprise solution architect. Proven track records in delivering and implementing EDM product and technical solutions at enterprise level.

• Preferred with direct Product knowledge in NeoXam Datahub, formerly known as Smartco

• Key functional domain knowledge on Market Data for Global Market Trading and its usage for downstream regulatory reporting.

• You have minimum of 2 years of experience with software implementation in the areas of Markit EDM, Enterprise Data Management (EDM), DataWarehouse (DW-ETL) or Business Intelligence (BI).

Preferred Requirements

• You are fluent in English and are perfectly capable of evolving in an English-speaking environment.

• You are highly motivated by the banking / financial / insurance industry and have a sound knowledge of the main financial instruments

• You are independent, with own initiative and good interpersonal skills and are concerned about the quality of service provided

• You have good teaching ability and a very good sense of organization and communication

• You are curious, proactive and a real team player

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Our Team

The Customer Service Platform (CSP) is a team that integrate the product technology resources of the company's internal customer service system. Our mission is to provide users with efficient self-service solutions and provide agents with convenient tools so as to improve customer service experience.

Responsibilities:

- Responsible for building and improving overseas e-commerce business customer service data evaluation and monitoring system, including service experience topics and service efficiency topics.

- Conduct in-depth analyses with the objective of enhancing service experience and optimizing service efficiency to contribute to our business objectives. For instance, we can generate recommendations for improving service experience, considering factors like product features, solutions (compensation plans, etc.), and service processes. We can also optimize overall service efficiency by analyzing strategies such as agent empowerment tools, agent scheduling, and appointment callbacks. We aim to refine plan settings.

- Identify service anomalies based on user interaction patterns to minimize the occurrence of public sentiment issues. Identify critical signals to aid in the detection of bugs and user experience related issues.

- Clearly assess the impact of our services on business value. Explore the effects on repurchase and customer retention from both user and issue-related perspectives. Define service priorities and enhance service ROI.

Qualifications:

- Bachelor's degree with a background in Math, Economics, Computer Science, Statistics, or other quantitative fields;

- 5 years experience of Data Analytics.

- Expert experience pulling large and complex data using SQL and writing data pipelines.

- Experience with a data visualization tool (e.g. Tableau);

Prefer to Have:

- Experience doing quantitative analysis;

- Development experience in at least one scripting language (Python,etc.);

- Excellent verbal and written English communication skills;

- Experience with large data sets and distributed computing (Hive/Hadoop).

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at [email protected]

Selected candidates will be offered a 2-Year Contract with our Client in the Government Sector.

Senior candidates with more experience may be considered for the Senior or Lead Analyst role.

Key Responsibilities

• Maintain and enhance the Workday HRIS system for users.
• Establish and optimize scalable processes to ensure HR best practices.
• Identify opportunities for business process re-engineering (BPR) initiatives to enhance productivity by transforming, streamlining, and continuously improving work processes.
• Identify new Workday requirements, liaise with users to understand additional needs, and communicate effectively.
• Troubleshoot Workday technical issues promptly, identifying flaws and inefficiencies, and recommend solutions for long-term performance and security enhancement.
• Collaborate with agency leads and IT teams to resolve Workday issues, enhance user experience, and ensure consistent solutions across all agencies.
• Develop Workday guidelines, manuals, and conduct user training sessions.
• Conduct regular Workday reviews and generate reports on efficiencies and areas for improvement.
• Structure and prioritize agencies’ Workday requirements, engaging stakeholders for review, approval, and implementation.
• Stay abreast of the latest HRIS technology and best practices.

Key Job Requirements

• Diploma/Degree in IT, Project Management, or equivalent.
• Strong understanding of HR policies and hands-on experience in HR processes, with the ability to integrate them into the HRIS.
• Knowledge of Compensation and Performance processes, and familiarity with Public Service HR policies and practices preferred.
• Experience managing data, HR transactions, and processes in HRIS. Prior experience with Workday implementation and/or maintenance preferred.
• Ability to engage stakeholders, gather feedback, and collaborate on solutions effectively.
• Excellent written and oral communication skills, along with proficient documentation abilities.
• Comfortable working in ambiguous situations and considering long-term operational perspectives to address user-centric needs.
• Good planning skills to manage HRIS annual maintenance milestones and new initiatives, while keeping stakeholders engaged.
• Ability to thrive in a fast-paced environment.

Our client is from Frieght Forwarding industry. They are looking for a After Sales Support Executive to assist their team for the next phase of their business. They are located in East.

Duties:

• Serve as the main liaison for customer inquiries, ensuring proactive management of accounts.
• Cultivate and strengthen customer relationships while fostering collaboration across departments.
• Support in the preparation of bids, contributing to successful customer interactions.
• Provide insights to enhance revenue strategies aligned with existing business models.
• Collaborate with global accounts, participating in operational reviews and assessing KPIs.
• Offer troubleshooting assistance to the global operations team as needed.
• Promptly escalate and address customer issues within designated timelines.
• Work closely with sales, customer service, billing, and operations teams.
• Update and uphold Standard Operating Procedures (SOPs) and share best practices.
• Assist in vendor identification to optimize costs and streamline operations.

Requirements:

• Min Diploma in any relevant field.
• Min 2 years of working experience in Frieght Forwarding industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)

• Friendly and stable team environment
• Familiarity of Oracle OIM / OIG will be a plus
• Strong in database SQL, BI reporting and Excel reporting

Responsibilities:

• Address Business as Usual (BAU) issues and resolve them within agreed SLAs.
• Collaborate with internal stakeholders to understand business roles and access provisioning processes.
• Review application access and department role matrices; facilitate application onboarding into the Identity Management Solution.
• Manage application access reconciliation and maintain a centralized access repository.
• Define business roles and maintain Segregation of Duty (SOD) rules within the IAM System.
• Perform reconciliation tasks within the Identity Management system.
• Execute queries via Business Intelligence tools for daily monitoring reports.
• Provide administrative support to the IDM team.

Requirements:

• 3+ years of experience in Identity and Access Management (IAM).
• Proficiency in Database SQL, reporting and MS Excel; BI reporting will be a plus
• Familiarity with Oracle Identity Manager / Governance or RBAC (Role-Based Access Control) principles will be a plus
• Good verbal and written communication skills.

If you are interested in the above position or other cyber / information security position, please kindly send your updated CV to Shannagh Wu at [email protected]

*Due to high volume of applications, only shortlisted applicants will be contacted.*

Reg No.R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

• Partner closely with Business Operations Executive and Business Development managers to drive business growth.
• Own and manage customer pricing within the database, ensuring accuracy and efficiency.
• Manage certain customer investments impacting the profit and loss statement.
• Support with In-store activation projects and other cross-functional tasks
• Take ownership of the invoicing process and Market sales data management
• Act as a liaison between the sales team and other key departments (Finance, Category Marketing, Customer Marketing, Procurement, and Customer Service & Logistics) to meet company KPIs.
• Manage various administrative tasks, including organizing promotional events, updating master data, and database maintenance
• Ensure strict compliance within your responsibility, adhering to company policies and regulations.
• Other adhoc duties as assigned.

Requirements:

• Min. Bachelor's degree in Business Administration, Marketing, or a related field.
• Min. 1-2 years of proven experience

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Responsibilities:

· Assisting with daily operations

· Providing of BA support for global payments related project

· Supporting Ops SME in determining key business requirements for identification of payment flows

· Looking for solutions for problems identified

· Market research and presenting it to stakeholders

· Reviewing of test plans and cases

· Ensure successful implementation

· Carrying out UAT testing

· Understanding of company’s report requirements and identifying commonality

· Highlighting of key risks and challenges

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Degree in a related discipline

· Minimum 5 years of relevant experience

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

Job Description

Responsibilities

Operations Back Office Support (AR)

• Assist with AR department especially debt collection, invoicing
• Telephone customers to achieve payment
• Coordinate with Engineers, Licensing to check on invoicing
• Any other ad-hoc job being assigned

Requirements

· ‘O” Level

· Proficient in MS Office applications

· Good initiative and a good team player

· Good interpersonal skills

Working hours:

Mon-Friday 8.15 to 5.30pm

Transport is provided from 6 MRT pickup points ie Paya Lebar, Serangoon NEX, Bishan, Jurong East, Joon Koon, Woodlands

The Role

Reporting directly to the Group Head, Renewable Feedstock Supply, you will be responsible for supporting the renewable feedstock supply chain operations and trade activities. This newly created role is pivotal to our growth strategy and requires a professional with a keen understanding of both green energy and commodity trading dynamics.

Role Summary

Supply Chain Coordination

• Monitor and manage supply chain activities, ensuring they are efficient and effective.
• Assist in the development and implementation of supply chain strategies.
• Coordinate with various departments to ensure the smooth flow of goods and information.

Trade Support

• Provide operational support for trading activities, including documentation, compliance, and transaction processing.
• Liaise with internal and external stakeholders to facilitate trade operations.
• Ensure accurate and timely execution of trade orders in alignment with company policies.
• Proactively identify and resolve operational issues in the supply chain and trade processes.
• Assist in managing risks associated with supply chain and trade activities.

Vendor and Client Relations

• Assist in managing relationships with vendors and clients, ensuring communication is clear and effective.

Data Management and Reporting

• Maintain accurate records of supply chain and trade activities.
• Analyze data to identify trends, inefficiencies, and opportunities for improvement.
• Prepare and present regular reports on supply chain and trade operations.

The Requirements

• Diploma in Mathematics, Statistics, Supply Chain Management, Business, Environmental Science, or a related field.
• 1 - 2 years of solid experience in Supply chain, logistics, or trade support.
• Ability to interpret complex data sets and derive actionable insights.
• Excellent problem-solving abilities and attention to detail.
• Strong communication and interpersonal skills.
• Ability to handle high-pressure scenarios and make decisions under tight time constraints.

Company Highlights:

1. One-stop IT Solution provider offers a wide range of IT products and services.
2. No sales target. Basic + Commission.
3. Short walking distance from the MRT Station.

Responsibilities:

• Support day-to-day sales operation including process sales orders, prepare quotation, purchases order, delivery order and issue invoices.
• Assist new and existing customers on their inquiries as well as provide after sales support.
• Work with key customer and follow-up with inbound leads for new sales opportunities.
• Render support to manager ensuring projects run according to plan and timeline.
• Liaise and work closely with internal stakeholders to gather information when necessary.
• Generate and submit relevant reports and documents for tenders.
• Attend online/offline product trainings arranged by the vendors.

Requirements:

• Candidate possesses 1 to 2 year(s) of relevant working experience as a Sales Support/Sales Coordinator for Sales Department are welcome to apply.
• Exposure to computer hardware/ software/ maintenance contract is an added advantage.
• Ready for dynamic and fast-paced environment
• Good communication and interpersonal skills.
• Enjoying interacting and communicating with people, and build good rapport with IT Business Partners.
• Proficient in MS Office

If you are shortlisted for the first round of screening, our Recruiter will contact you directly. EA License No: 21C0571 | R23116853 (Roy Goh)

Job Scope:

• Gather, analyse user business process and requirements; verify & validate the requirements
• Work with cross functional teams to analyse and define the integration requirements between modules and interfaces with other systems.
• Perform requirement traceability, identify out of scope requirements and escalate scope creep; review, identify and resolve conflicting, incomplete and inaccurate requirements.
• Review functional, technical design and specification prepared by vendors/in-house development team.
• Managing stakeholders’ expectations, developing a detailed project plan, defining the scope of the project and assigning team members to specific tasks.
• Accountable for multiple aspect of the project, including leading team meeting and meeting project expectations - assemble and manage both team individuals and counter-parts for project related discussion.
• Providing guidance to Development team on the business requirement as according to Function Spec.

Required:

• More than 5 years of relevant business analysis, testing and/or project management experience related to Credit Origination.
• Good business domain knowledge in Retail and SME Origination systems is a MUST.
• Strong working knowledge of system development life cycles.
• Experience communicating with technical and non-technical stakeholders
• Good Experience in handling client and scope control.
• Good knowledge in financial services policies, procedures, products and industry practices.
• Strong negotiation skills.
• Proven solution-oriented and excellent problem solving skill.

Job Responsibilities:

• Serve as Technical SME for remittance system and other applications for regional branches.
• Analyse, design, develop, implement and maintenance of the remittance system.
• Work closely with team leader to gather requirements from customer, perform technical impact analysis and estimate effort for development.
• Prepare and update functional and technical documents and prepare test cases.
• Develop and modify the applications according to requirements for the development.
• Conduct peer source code and documentation review.
• Perform unit test and system integration test, support user acceptance test.
• Prepare release procedure and support production implementation.
• Update user manual, system operational manual and other necessary deliverables.
• Troubleshoot issues and problems to provide workarounds.
• Perform root cause analysis and come up with preventive measures.
• All other duties and tasks as assigned

Job Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering, Information Systems or equivalent fields
• Min. 5 years of experience in software development using Microsoft technologies (.NET, SQL Server/SSRS, Optional:Java)
• Experience in working in a complex matrix organization
• Good knowledge in SDLC methodologies (waterfall)
• Good presentation, communication and coordination skills
• Ability to contribute individually and collaborate well in a team.
• Strong sense of accountability and ownership.
• Responds with speed and flexibility.
• Banking and finance domain knowledge will be an added advantage.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23859

To learn more about this opportunity, please contact Yi Fang at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

We are seeking an organized and detail-oriented Business Support Executive to join our team. In this role, you will be responsible for efficiently supporting the HR and payroll for our contracting and Payroll Process Outsourcing (PPO) business.

Key Responsibilities:

1. Client/Employee on-boarding and documentation.

2. Employee benefits management like administering and managing health insurance policies and claims and monitoring service quality of external vendors

3. Client/Employee engagement ie; responding to inquiries and concerns.

4. Support the management of grievance and disciplinary processes.

5. Assist in managing the annual performance appraisal process.

6. Validate attendance and leave reports for accurate payroll processing.

7. Work pass administration and processing when required.

8. Generate monthly client billing through ERP system and prepare customer reports and other relevant financial documentation.

9. Management of training and government claims:

10. Payroll Support:

• Processing of monthly and ad-hoc payroll for high volume of contract staff for multiple clients
• Ensuring compliance with statutory regulations and resolve any discrepancies.
• Reconciling payroll accounts and prepare necessary reports.

Qualifications and Skills:

1. Diploma or Bachelor's degree in Human Resources or related field (or equivalent experience).
2. 3-5 years of HR experience within a recruitment agency setting. Experience in or exposure to Payroll Process Outsourcing is advantageous.
3. Possesses strong knowledge of Singapore employment laws and regulations.
4. Excellent communication and interpersonal abilities and able to communicate effectively with internal and external stakeholders.
5. Proficiency in Mandarin advantageous due to communication needs with China clients
6. Proficiency in Justlogin (HRIS) and YonYou (payroll systems) advantageous
7. Ability to prioritize tasks and meet deadlines.
8. Problem-solving and conflict resolution skills.

If you are a proactive individual with a passion for HR operations and a commitment to ensuring a positive employee experience, we encourage you to apply for this role. Join our team and play a vital role in supporting our employees' journey within the organization.

JOB DESCRIPTION

· Assist in managing calendars, scheduling appointments, and organizing meetings for senior management

· Prepare and distribute correspondence, memos, reports, and presentations as required

· Serve as a primary point of contact for client inquiries, responding to emails, calls, and messages promptly and professionally

· Coordinate with internal teams to address client requests, resolve issues, and ensure timely delivery of products or services

· Collaborate with various departments to streamline processes and improve efficiency in day-to-day operations

· Collect, analyze, and interpret data to support decision-making and identify areas for improvement

· Prepare reports, dashboards, and presentations summarizing key findings and recommendations

· Ensure data accuracy and integrity by regularly updating databases and systems

· Support managers in planning, organizing, and executing projects, including tracking progress and deadlines

· Coordinate with cross-functional teams to ensure project deliverables are met on time and within budget

· Assist in preparing project documentation, including project plans, status reports, and presentations

JOB REQUIREMENTS

· Diploma and above

· Strong organizational and multitasking skills, with the ability to prioritize tasks effectively

· Excellent communication and interpersonal skills, with a customer service mindset

EA Reg. Number: R21100629

EA License Number: 22C1278

Responsibilities:

• Serve as the primary point of contact for customers, ensuring prompt resolution of issues and taking proactive steps for effective account management.
• Build good rapport with customers and relevant departments.
• Assist in the bidding process to secure successful RFQ outcomes with clients and offer guidance to departments on revenue maximisation within the business strategy.
• Global coordination across different countries, leading business reviews to meet KPIs and enhance customer satisfaction.
• Take a proactive approach to troubleshoot issues and provide guidance to the global operations team.
• Escalate and resolve customer concerns within specified timelines.
• Participate in various customer-related activities such as sales, customer service, billing, legal matters, operations, and pricing.
• Regularly update Standard Operating Procedures (SOPs) and share best practices with team members.
• Identify vendors for cost reduction initiatives and provide operational advice to meet customer needs.
• Support the strategy team in organizing internal meetings and conferences related to the freight forwarding customer base.

Requirements:

• Min. 1-2 years of experience in Freight Forwarding and/or Logistics is a must.
• GCE 'O' Level and above
• Possess good communication skills and stakeholder management
• Good proficiency in Microsoft Office
• Highly adaptable and ability to work under pressure in a fast-paced environment

For interested candidates, please click the 'APPLY NOW' button or email your resume to [email protected]. We regret that only shortlisted applicants will be notified.

Rapid Recruitment Asia Pte Ltd | EA Licence No.: 16C8261

EA Personnel Name: Tan Jessie

EA Personnel Reg. No: R1879285

• Well Established Company
• Basic $2000 - $2500 + Commission + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: North
• Working hours: Normal Working Hours

Job Responsibilities:

• To provide after sales service to customers
• Existing and new customers base and leads shall be given
• To propose new maintenance contracts or maintain existing ones by following up closely with clients including spare parts replacement
• Any other ad-hoc duties as assigned

Job Requirements:

• Possess minimum GCE ‘O’ Levels qualifications with 1-2 years’relevant working experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description

• Industry/ Organization Type: Accounting & Secretarial Service Provider
• Position Title: Sales Coordinator / Sales Support Executive
• Working Location: East - Paya Lebar
• Working Hours: 5 days / Monday-Friday: 8.30 am - 6 pm
• Salary Package: Up to SGD 3500 + AWS
• Duration: Permanent

Key Responsibilities

• Provide after-sales support
• Prepare quotations and provide support to the sales team
• Service client and attend to their inquiries
• Assist in marketing campaign and materials
• Make calls to potential and existing customers to get appointment settings for Sales Department
• Ad-hoc administration in other work areas as and when required/necessary

APPLY NOW!!!

• Min. Diploma
• Min. 1 year of working experience in a related field
• Training is provided to an inexperienced candidate
• Proficiency in Photoshop will be an advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65788 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT .

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Provide video and audio-conferencing system support to end users

• Manage incidents and requests from customers.

Job Requirements

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile/smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

Responsibilities:

• Provide end-user support for hardware, software, and network issues.
• Diagnose and resolve technical problems promptly.
• Monitor and maintain computer networks and servers.
• Ensure network security and implement necessary measures.
• Install and configure software applications.
• Provide training and support for new software implementations.
• Implement and enforce security measures for data protection.
• Conduct regular security audits and address vulnerabilities.
• Maintain accurate documentation for IT processes and configurations.
• Create user guides and documentation for software and hardware.
• Collaborate with cross-functional teams to address IT needs.
• Liaise with IT vendors for hardware, software, and services.
• Monitor system performance and generate reports.
• Provide regular updates on IT metrics and key performance indicators.

Requirements:

• Minimum Diploma in Information Technology / Computer Science or equivalent
• At least 2 years of relevant inhouse IT experience
• Proficient in Microsoft Windows XP, Windows Vista, Windows 7 operating systems
• Proficient in Microsoft Office 2003, 2007, 2010 and Microsoft Outlook email client
• Able to start work immediate / within short notice
• Able to work 5.5 work week

Interested applicants, please write in through CareersFuture with detailed resume in MS Words format.

EA License Number: 17C8690

Please Provide:

1) Availability

2) Current/ Expected salary

3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

• Research hardware and software solutions and create plans, including layouts and product specifications, for all data communication networks resulting from meeting
• Present findings in report format to appropriate personnel and explain how the new communications network will address current issues
• Secure all hardware and software required for network solutions or supervise network administrator tasked with securing all hardware and software
• Plan out network installation and/or upgrade project, assign milestone tasks to support personnel and meet company deadlines for full implementation, including network and user station set-ups and permissions, installation of all software and end-user security
• Assign and supervise network support staff in their daily activities and during special projects

• Research hardware and software solutions and create plans, including layouts and product specifications, for all data communication networks resulting from meeting
• Present findings in report format to appropriate personnel and explain how the new communications network will address current issues
• Secure all hardware and software required for network solutions or supervise network administrator tasked with securing all hardware and software
• Plan out network installation and/or upgrade project, assign milestone tasks to support personnel and meet company deadlines for full implementation, including network and user station set-ups and permissions, installation of all software and end-user security
• Assign and supervise network support staff in their daily activities and during special projects

• Research hardware and software solutions and create plans, including layouts and product specifications, for all data communication networks resulting from meeting
• Present findings in report format to appropriate personnel and explain how the new communications network will address current issues
• Secure all hardware and software required for network solutions or supervise network administrator tasked with securing all hardware and software
• Plan out network installation and/or upgrade project, assign milestone tasks to support personnel and meet company deadlines for full implementation, including network and user station set-ups and permissions, installation of all software and end-user security
• Assign and supervise network support staff in their daily activities and during special projects

Senior Business Analyst (Financial), Business Analyst (SWIFT, Payment)

Responsibilities:

• Involved in Business Analysis, Design, UAT and Requirement 's Gathering.
• Managed Clients / Stakeholders Requirements Gathering, Analysis, Support and Consultation.
• Strong involvement in handling SWIFT/ Payment System.
• Proven record of business analysis experience in system implementation projects in Banking domain.
• Experience with application development/systems implementation, documentation, and improvement.
• Liaise with business and IT stakeholders and end users to clarify requirements, and to prepare detailed user stories/functional specification document for software product development.
• Experience in handling banking back-office operation in relation to ISO20022.

Requirements:

• Strong in Business Analysis and providing Consultation work.
• Good in Business Management.
• Involved in managing Stakeholders and Business Users
• Possess Financial, Assess Management and Banking domain.
• Knowledge and experience in ISO20022 payment standard and SWIFT messages.
• Bachelor's degree or higher in Business Management.
• Possess Banking/ Financial domain.
• Knowledge of ISO20022
• Excellent written and verbal communication skills.

*Only shortlisted candidate will be notified.

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Jeline Yong (Reg: R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

COMPANY DESCRIPTION

About the Company

JERA Global Markets (JERAGM) is a leading utility-backed seaborne energy trader. A joint venture between majority shareholder JERA Co., Inc. and EDF Trading, JERAGM's shareholders are among the world's major utilities.

JERAGM operates one of the largest energy portfolios in the world which gives it an in-depth understanding of the way local, regional and international energy markets behave. Its in-depth knowledge and market insights enable us to capture trading opportunities, optimise portfolios, create value and enhance security of supply for our customers.

Headquartered in Singapore, JERAGM has a global talent pool of close to 300 people across offices located in four strategic locations: Singapore, Japan (Tokyo), the UK (London) and the US (Baltimore).

JERAGM is strongly capitalised with over US$500 million in paid up capital and a total equity of US$4 billion. JERAGM has retained its A+ Stable rating from R&I, attributable to a robust business model and solid financial base.

RESPONSIBILITIES

JERA GM is implementing a series of new IT systems to reduce its reliance on its shareholders for IT services and to enable the rapid growth into a global leader in the trading of fossil fuels.

At the core of the system landscape is a set of vendor systems that support critical business activities such as trading, risk management, pricing, and logistics. JERA GM have and will continue to make significant investments building on top of these systems to tailor them to the specific needs of its business. Up until now, this work has been performed by teams of consultants. JERA GM would like to develop an in-house capability, so they can be self-sufficient in the ongoing development on this platform.

This in-house capability needs to be able to extend, customise, configure and integrate these systems to meet the ongoing needs of the business. They will also support the development of new bespoke systems, such as for business intelligence and decision support, to meet needs not provided by the vendor systems.

The Core Platform Analyst Developer will:

• Work to obtain excellent business knowledge of the full transaction cycle within a multi-commodity energy trading environment such that they can converse directly with users and other stakeholders with minimal hand-holding from Business Analysts.

• Develop new features on the company's credit system (Cubelogic) and ETRM (Energy Trading and Risk Management) system to support the company's growth (new products, new processes), in a Python/Azure (Databricks & ADF)/C# / SqlServer environment.

• Demonstrate a broad set of technical skills including expert database development and administration, Python/.NET/C# development and Powershell Automation/Devops skills.

• Build new features on the various applications that revolve around the Cubelogic/ETRM (APIs, loaders, reports, BI). It is most important that they have the ability and desire to rapidly pick up a diverse range of technical skills to support challenges as they arise. They will be actively required to work with challenges using technologies such as Azure IaaS/PaaS, Python, Databricks, Power BI.

• Apply their strong software engineering skills to:
  • Improve the ability to integrate vendor systems together.
  • Improve the ability to unit test customisations of vendor systems.
  • Improve the structure the source of such customisations.

• Work with JERA GM IT to evaluate the quality of the existing vendor system customisations and build out a prioritised backlog of improvements. Work to then safely improve the code estate to improve its flexibility and maintainability.

• Support efforts to improve end-to-end test automation and continuous integration across the application estate.

• Have a strong engineering focus and eye for high quality delivery. They will be expected to deliver high quality software and adhere to modern software engineering practices. They must also be driven to automate everything as this is ingrained in the culture of the team.

• Work within a hybrid internal/consultant/vendor team to deliver a backlog of new features, enhancements, bug fixes and integrations to support the ongoing needs of the LNG and Coal trading businesses. Demonstrate a strong ability to self-organise when required.

• Work collaboratively with the rest of the JERA GM technical team, whilst also demonstrating end-to-end ownership of entire problems where required.

• Show a highly proactive attitude in learning and immersing themselves in the vendor platforms with the aim of gaining an expert knowledge of how to develop and support extensions and integrations.

• Be comfortable with agile delivery modes such as Scrum or Kanban but also be flexible to work with whichever delivery approach works best for the problem at hand.

• Provide 3rd line production support.

Skills and Experience required

• 5-10 years of overall experience with advanced level of coding experience in either Python or C# with good knowledge of other.
• Strong experience in SQL, & PowerShell
• Modern cloud-based system architectures and technologies such as Data Lakehouse using Databricks, Azure functions and ADF
• Experience with C# .NET
  • Good understanding of the core language and framework
  • Service oriented development (WCF, Rest API, GraphQL)
  • Data access development (ADO.NET, EF or equivalent such as NHibernate)
• Extensive SQL Server database design and development skills (excellent SQL skills assumed). A good working knowledge of database performance optimisation is also required.
• Familiar with knowledge of Azure services including VNET, Key-Vaults, Azure Data Factory, ADLS Gen2, Virtual Machines, App Services, Storage Accounts and Azure Active Directory
• Orchestrating data pipelines using Azure Data factory
• Strong conceptual understanding of Big Data, Map-Reduce, Spark, file formats such as Parquet, Avro, ORC etc.
• Reporting tools such as Power BI
• Knowledge of JavaScript/UI framework like Angular/React.
• Cloud experience in Azure or AWS
• Experience with Windows Server infrastructure
• Experience working with agile delivery methodologies such as SCRUM or Kanban.
• Experience with Microsoft-based BI stack, including SSIS, SSRS and Power BI is desirable.
• Experience with Azure PaaS and IaaS and corresponding automation toolkits is desirable.
• Experience in Allegro ETRMs is desirable.
• Experience in Cubelogic is desirable.
• Proven work experience in the energy trading, commodities trading or corporate banking sector

• Highly motivated to continually develop skills and techniques to ensure the best tools are used for the job. Support, resources and technical mentoring will be provided by JERA GM as required.

• Highly motivated to deliver results and go the extra mile' to meet deadlines.

• Able to multi-task with minimal supervision and highly structured and organised in the way tasks are approached.

• Excellent communication skills.

• Strong academic background, educated to degree level and/or equivalent professional qualification or relevant business experience.

Our client is from Frieght Forwarding industry. They are looking for a After Sales Support Executive to assist their team for the next phase of their business. They are located in East.

Duties:

• Serve as the main liaison for customer inquiries, ensuring proactive management of accounts.
• Cultivate and strengthen customer relationships while fostering collaboration across departments.
• Support in the preparation of bids, contributing to successful customer interactions.
• Provide insights to enhance revenue strategies aligned with existing business models.
• Collaborate with global accounts, participating in operational reviews and assessing KPIs.
• Offer troubleshooting assistance to the global operations team as needed.
• Promptly escalate and address customer issues within designated timelines.
• Work closely with sales, customer service, billing, and operations teams.
• Update and uphold Standard Operating Procedures (SOPs) and share best practices.
• Assist in vendor identification to optimize costs and streamline operations.

Requirements:

• Min Diploma in any relevant field.
• Min 2 years of working experience in Frieght Forwarding industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

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