Total 797 support analyst job vacancies in D10 Ardmore, Bukit Timah, Holland Road, Tanglin

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Role: Insider Threat Analyst

Job Requisition Number: JR40424

Job Level: 3 – 5 Years of experience (L2)

Location: Singapore

Job Objectives:

Insider Threat Analyst is an operational role within Group Security Operations Center. The incumbent will be responsible for the continuous monitoring, analyzing, and investigating insider threats and data leakage incidents. He/She must have good analytical and investigative skills to recognize and detect anomalous behavior.

Key Responsibilities:

§ To participate in the day-to-day monitoring, triaging, and investigating of potential suspected anomalous usage behavior alerts

§ To work with internal teams to validate alerts within stipulated SLA

§ To perform analysis on usage behavior trends to discover potentially fraudulent activities

§ To perform continuous review and improvement on current monitoring operations to enhance effectiveness of monitoring

§ Work with external partners to resolve issues or implement improvement to monitoring

§ To gain good understanding of internal business applications to be able to analyze, recognize and identify potentially anomalous activities

§ Investigate Data Loss Prevention (DLP) alerts and escalate DLP incidents in accordance to the DLP incident response and handling procedures

§ Carry out DLP System Ruleset change requests in accordance to change management procedures

§ Support management reporting of DLP incidents and statistics for ad-hoc and monthly reporting

§ Coordinate DLP audit requests; respond to questions or reporting requirements from local authorities as required

§ To work with internal cyber security teams to ensure investigations are comprehensive and to track and follow up on all escalated incidents to closure

Key Requirements:

Education

§ Diploma/Degree in Business Information Technology/Business Analytics from recognized academic institutions

Technical Skills and Experience

§ Minimum 3-5 years of relevant experience as an insider fraud/threat analyst in a financial institution

§ Excellent analytical and investigative skills

§ Prior experience with analytical platforms

§ Experienced with working with machine learning enabled platforms would be advantageous

§ Experience with administration and operation of DLP Systems preferred

§ Experience in development and fine tuning of DLP Ruleset preferred

§ Knowledge of Cyber Security would be advantageous

§ Relevant working experience in SOC environment and related processes will be added advantages

Soft Skills

§ Good communication skills

§ Strong analytical and problem-solving skills

§ Ability to adhere to work processes and procedures

Other Requirements

§ Ability to work independently

§ Ability to work well with the rest of the team and department

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send a PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

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Role: System Analyst

Job Requisition Number: JR40453

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Key Skills: Shell Script, SQL, Spark, Python, System Diagram

Job Objectives

To support AML (Anti-Money Laundering) Projects/CRs for Singapore and Regional entities

Key Responsibilities

· Participate in end-to-end projects for system implementation of machine learning system

· Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

· Liaise with application teams across group and countries build the enhancements according to the technical solution plan

· Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions

· Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

· Perform data mapping and process mapping with interfacing applications

· Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

· Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

· Test, maintain and recommend software improvements to ensure strong functionality and optimization

· Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

· Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

· Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment

· Manage project change request approval windows and deployment schedule

· Facilitate and provide technical and testing support before and after production deployment

· Liaise with other units across IT and Business in the organization

· Manage external vendors for project delivery within schedule

Key Requirements:

Must Have

· At least 8 years of experience / knowledge in Application architecture and System Integration with combination of technologies such as Unix, Linux, Hadoop, Apache, Jboss. Maria database and NoSQL

· At least 8 years of CICD implementation experience from scratch with combination of technologies such GitHub, Gitlab, Bitbucket, Jenkins, Aldon, etc

· At least 8 years of network and security experience to resolve firewall connection issue, integration issue, implementing load balancing and disaster recovery needs

· At least 10 years of experience in developing Unix Shell Scripting, SQL, Java and Python from scratch

· At least 10 years of experience in application and database design and UI/UX design

· At least 8 years of experience in business analysis, data mapping and process mapping

· At least 8 years of experience in Production Support Management, Incident and Problem Management

· Knowledge in networking, firewall, data migration, password encryption, SSO integration, and disaster recovery planning and testing

· Ability to multitask effectively and handle large amounts of data

· Highly driven, pro-active and a strong team player

· Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

· Experience in Hadoop ecosystem and technologies

· Experience in NoSQL database or Big Data

· Experience in Control-M, and JIRA

· Experience in SharePoint and Confluence

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

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Role: System Analyst

Job Requisition Number: JR41279

Job Level: More than 10 years of experience (L4)

Location: Singapore

Job Objectives:

- To lead and deliver with consistently good quality AML systems enhancements/changes into Production

- To provide reliable and timely Level 3 investigative and fix-it support for all AML systems

- To provide reliable leadership and support during System Integration Testing and UAT phases.

- To manage and resolve Audit and Security findings timely

- To identify early and escalate critical delivery showstopper with proper context timely and to propose viable solutions or workarounds where possible

Key Responsibilities:

- Perform impact analysis on Project scope and document proposed solution and estimated required effort

- Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document

- Collaborate with Functional Business Analyst to clarify functional and non-functional requirements

- Define and ensure traceability from functional specifications to business requirements

- Ownership of the creation of functional design specifications and technical design document

- Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase

- Review and contribute to test planning and design for SIT and UAT

- Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

- Provide input to impact assessment and estimation for Project Change Request

- Manage and work with vendor and internal teams to successfully deliver committed scope for AML systems

- Manage and work with stakeholders during all phases of system changes delivery

- Coordinate and plan with Infra and change management teams for application deployment activities in Devops environment.

- Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to help improve overall delivery competency level.

Key Requirements:

- AML system enhancements delivery experience in the banking industry

- Hands on experience in design and configurations/development work for the Netreveal AML application

- Experience in leading, with good results, design gathering and design workshops with users as part of project delivery or defects fix it work

- Strong Oracle SQL, PL/SQL and Unix skills

- Good application design operational impact awareness

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send a PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

• Monday to Friday; office hours
• Conducive work environment
• Location: Seletar Aerospace

An established MNC in the Aerospace industry is seeking for a suitable and passionate candidate to join the team!

Job Responsibilities:

• Lead daily operations and manage the team of sales support executives by coaching, mentoring and providing guidance
• Manage and resolve customers’ requests and issues in a timely manner
• Work closely with sales team and other departments to resolve any operation issues and ensure on time delivery
• Track and analyse sales support metrics to enhance performance and areas for improvements
• Implement strategies to improve sales support process and procedures
• Work closely with the Operations Lead to oversee the procurement and logistics function
• Other relevant duties as required

Job Requirements:

• Minimum Diploma in Marketing/ Business/ Supply Chain or Equivalent
• Minimum 5 years of relevant experience with 2 years of supervisory experience
• Proficient in MS Office
• Good interpersonal and communication skills
• Candidates who are on short notice will be advantageous

Interested and suitable candidates, please email your CV in MS Word to

[email protected]

Ammerline Lam Sze Yi

Division Manager

CEI Reg. No.: R1104463

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Role: System Analyst

Job Requisition Number: JR41279

Job Level: More than 10 years of experience (L4)

Location: Singapore

Job Objectives:

- To lead and deliver with consistently good quality AML systems enhancements/changes into Production

- To provide reliable and timely Level 3 investigative and fix-it support for all AML systems

- To provide reliable leadership and support during System Integration Testing and UAT phases.

- To manage and resolve Audit and Security findings timely

- To identify early and escalate critical delivery showstopper with proper context timely and to propose viable solutions or workarounds where possible

Key Responsibilities:

- Perform impact analysis on Project scope and document proposed solution and estimated required effort

- Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document

- Collaborate with Functional Business Analyst to clarify functional and non-functional requirements

- Define and ensure traceability from functional specifications to business requirements

- Ownership of the creation of functional design specifications and technical design document

- Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase

- Review and contribute to test planning and design for SIT and UAT

- Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

- Provide input to impact assessment and estimation for Project Change Request

- Manage and work with vendor and internal teams to successfully deliver committed scope for AML systems

- Manage and work with stakeholders during all phases of system changes delivery

- Coordinate and plan with Infra and change management teams for application deployment activities in Devops environment.

- Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to help improve overall delivery competency level.

Key Requirements:

- AML system enhancements delivery experience in the banking industry

- Hands on experience in design and configurations/development work for the Netreveal AML application

- Experience in leading, with good results, design gathering and design workshops with users as part of project delivery or defects fix it work

- Strong Oracle SQL, PL/SQL and Unix skills

- Good application design operational impact awareness

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send a PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Good To Have Skills : Data Migration, ServiceNow,

Job Description :

Looking for Business Analyst for the Discovery and Design phases of the project to support the program manager in doing the following:

1. Document as-is functionalities and integration landscape of current CRM system
2. Work with internal stakeholders to gather business requirements of defining the functional specification and business requirement of the to-be model
3. Internal Stakeholders consist of overall Program Manager, Technical Architects, Product Owners, Integration Managers, Business Analysts, Business stakeholders etc. both at local and Zone/Regional level.
4. External stakeholders consist of technical vendors who build or maintain the products within or to be integrated with
5. Work with solutions architect to translate functional specification and business requirements into user stories in the product backlog, ensuring there are clearly defined acceptance criteria signed off by business stakeholders.
6. This role reports to the Program Manager, based in Singapore

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Role: Production Support Analyst

Job Requisition Number: JR41224

Job Level: 5+ years of relevant experience (L2/L3)

Location: Singapore

Job Objectives

Application support analyst to provide efficient application support service for cross-functional or regional applications to provide a stable production environment to business.

Key Responsibilities

• Level 2 Production support for Credit Origination group applications
• Manage day to day issues including daily health checks of applications and processes, working closely with various stakeholders (Users, Development team, Vendor, Infrastructure team, Operation team and Incident and Management team, etc) to prioritize and resolve reported production incidents
• Act as the focal point for critical/high impact incident resolution for application systems that are in production
• Manage and support high-availability 24/7 production systems with an on call option during non-office hours with team member’s rotation on weekly basis. Require to be in onsite depends on issue criticality.
• Ensure end of day batch process is getting completed successfully for multiple applications across country on every day.
• Correlate events across multiple systems to narrow down potential root causes of problems.
• Own production operational issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue
• Ability to direct multiple resources on cross functional teams to troubleshoot and resolve complex systems issues
• Investigate production issues and provide workaround to user to move business forward. And engage analysis to L3/Vendor team for further investigation
• Manage and respond to users on timely manner for reported production issues/clarification
• Monitor production activities/processes to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources, and executives
• Perform Disaster Recovery (DR) exercise for multiple applications across all country on every year
• Generate one time report as per user request/audit request
• Run problem governance call with business user , Dev and Vendor to prioritize problem tickets and ensure to review before problem ticket get resolved

Ensure to bring-up all service after system maintenance / OS patching / DB patching activity

Key Requirements:

• Min 4 years of hands-on experience in, Java, J2EE, Struts, Spring, Oracle, Micro Service, UNIX, CTRL+M technology related supported applications.
• Hands-on experience in IT Operations/Production support L2/L3.
• Experience in ITIL process and tools like Splunk, Control-M is a plus.
• Strong analytical & trouble shooting skills required.
• Experience in Disaster Recovery planning and test execution.
• Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.
• Experience working in financial services industry supporting mission critical applications is a big plus.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Good To Have Skills : Data Migration, ServiceNow,

Job Description :

Looking for Business Analyst for the Discovery and Design phases of the project to support the program manager in doing the following:

1. Document as-is functionalities and integration landscape of current CRM system
2. Work with internal stakeholders to gather business requirements of defining the functional specification and business requirement of the to-be model
3. Internal Stakeholders consist of overall Program Manager, Technical Architects, Product Owners, Integration Managers, Business Analysts, Business stakeholders etc. both at local and Zone/Regional level.
4. External stakeholders consist of technical vendors who build or maintain the products within or to be integrated
5. Work with solutions architect to translate functional specification and business requirements into user stories in the product backlog, ensuring there are clearly defined acceptance criteria signed off by business stakeholders.
6. This role reports to the Program Manager, based in Singapore

A Day in the Life

The AppLovin Business Development team develops and sustains partnerships with mobile game and application developers. Our customer facing team works closely with mobile platform publishers and developers. By coupling strategic sales, strong negotiation skills, and a deep knowledge of industry trends with market analyses, the BD team transforms new opportunities into long term relationships and sustainable revenues.

The Impact You’ll Make

• Interface, negotiate and develop high-impact relationships with mobile game & app developers to build business partnerships and help our partners growth in the INSEA region, including India, Pakistan, and Southeast Asia.
• Develop and execute strategies to grow AppLovins book of business in the region by identifying prospects, generating sales leads, negotiating and closing new business, both in person and online.
• Take ownership of client relationships and the success of their business - use a combination of in depth analysis of your clients, their competitive environment and market data to articulate and deliver creative growth strategies.
• Develop into an industry expert and build a consultative approach to your partners that goes far beyond customer support.
• Consistently perform extensive and accurate research and data analysis to identify and execute on growth opportunities of the customers’ business.

Who You Are

• Must have 3+ years experience in fast paced and analytical environments while performing client facing functions, such as Sales/BD/ or Analyst/Strategist roles in advertising, gaming or fields such as consultancy, finance and banking.
• BA/BS degree or equivalent.
• Must be fluent in English; Hindi is a plus.
• Exceptional communicative and interpersonal skills with an ability to convince and build trust with their clients with a proven track record.
• Must be data-driven and detail-oriented with strong analytical and negotiation skills.
• A highly developed inner motor and hunger to grow.
• Deep seeded curiosity to dive into issues, thoroughly understand them and come up with creative solutions - Proactive problem solving capabilities or a joy for solving puzzles.

Additional Strengths

• Being a fan of mobile and computer games. You’ll be working with game developers on their games, so having a passion for the vertical that you’re working on is a benefit.
• Interest and experience in the tech world. Whether you have been toying around a lot with AI models recently, are an early adopter of gadgets, an Excel whiz, or took a computer science class in school and loved it, we are a high-tech and big data company, so you’ll be expected to interface with developers.

Campari Group today is a major player in the global branded spirits industry, with a portfolio of over 50 premium and super premium brands, marketed and distributed in over 190 markets around the world, with leading positions in Europe and the Americas.

Headquartered in Milan, Italy, Campari Group owns 22 plants worldwide and has its own distribution network in 22 countries, and employs approximately 4,000 people.

Shares of the parent company Davide Campari - Milano N.V. are listed on the Italian Stock Exchange since 2001. Campari Group is today the sixth-largest player worldwide in the premium spirits industry.

Position Overview:

We are seeking a skilled Marketing Consumer Insights Analyst to join our dynamic team for a short-term project of 3 months. The ideal candidate will be passionate about understanding consumer behavior, analyzing market trends, and translating data into actionable insights to inform marketing strategies. This role requires a blend of analytical expertise, strategic thinking, and effective communication skills.

Key Responsibilities:

1. Consumer Insights Analysis:

• Conduct in-depth research to understand consumer behavior, preferences, and trends.
• Analyze data from various data sources, including surveys, social media, and sales reports.
• Identify key consumer insights that can drive marketing strategies and campaigns.

2. Market Research:

• Design and execute market research projects to gather relevant data.
• Use qualitative and quantitative research methods to assess market needs, opportunities, and competitive landscape.
• Present findings and recommendations to stakeholders in a clear and actionable format

3. Data Interpretation and Reporting:

• Interpret complex data sets and generate comprehensive reports on consumer insights.
• Develop and maintain dashboards and performance metrics to track the effectiveness of marketing strategies.
• Monitor industry trends and competitor activities to provide context for insights

4. Strategic Recommendations:

• Collaborate with marketing, product development, and sales teams to integrate consumer insights into strategic planning.
• Provide actionable recommendations to enhance marketing strategies, product development, and customer engagement.

Qualifications:

• Bachelor’s degree in Marketing, Business, Statistics, Psychology, or a related field. Advanced degree preferred.
• 8+ years of experience in consumer insights, market research, or related roles in the similar industry
• Strong analytical skills with proficiency in data analysis tools (e.g., Excel, SPSS, SAS, R, Tableau).
• Experience with survey design, statistical analysis, and interpreting data from various sources.
• Excellent communication skills, both written and verbal, with the ability to present complex data clearly and persuasively.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.

The Services required are set out as follows:

1. To unlock all classroom doors at level 1 to level 6 daily, conduct

checks and lock up designated classrooms after school ends daily.

2. To monitor students outside designated School Gate from 7:00am to

8:00am daily.

3. To clean assigned rooms daily. A sample schedule is given below:

a. 6 Science laboratories and preparation rooms

b. 2-3 Special Rooms (e.g. Maker Space)

4. To perform light gardening duties daily (e.g. weeding, planting,

watering and maintaining potted plants)

5. To check and clear places where mosquitos may breed on a daily

basis and conduct weekly perimeter checks for mosquito breeding.

6. To perform any other assigned duties assigned from time to time:

a. To carry out logistics support duties for school events and

activities.

b. To assist in the arrangement of suitable plants to meet the

requirements of major school functions such as Speech Day,

National Day and etc.

To work closely with the pest control contractor and National Environment

Agency personnel on mosquito breeding prevention measures.

Qualification, Skill & Experience:

- must be fluent in English. T

- should preferably have 5 years of relevant working experience.

The Services required are set out as follows:

General Services

• Responsible for handling telephone and walk-in enquires/requests on school events and general school- related questions.

• Perform administrative duties for teaching staff and

supervisors

• Responsible for printing, filing, distributing and documenting

notes, circulars and correspondence

• Taking care of students at sickbay

• Any other work assigned by the Administration Manager

Qualification, Skill & Experience:

(i) Candidate’s experience working in primary schools

(ii) Relevant work experience in general administration and taking care

of primary school students

(iii) Familiar with Microsoft Office applications

(iv) Be conversant in English and Mandarin

(v) Provided good customer service to stakeholders

Job Description

· Manage and support eFX/Banking & Financial services applications.

· Work with ECNs and Liquidity Providers.

· Communicate effectively with business users.

· Work independently and proactively, demonstrating a 'can-do' mentality.

· Collaborate effectively as a strong team player.

· Perform under pressure to deliver excellent results.

Requirements:
More than 5 years of Application Support Experience in eFX/Banking & Financial services.

· Experience with ECNs and Liquidity Providers.

· Proficiency with Oracle, MariaDB, KAFKA, OpenShift, MQ, CD, Jenkins, Bitbucket.

· Thorough understanding of Network and Firewall concepts.

· Familiarity with FIX Protocol.

· Proficiency in UNIX Shell/Perl Scripting.

· Knowledge of Java, HTML, and JavaScript.

Job Description

We are seeking a skilled and detail-oriented Business Analyst with a strong banking background, particularly in risk management and banking products such as loans, deposits, credit cards, credit risks, and market risks. The ideal candidate will possess robust SQL and analytical skills, enabling them to write queries, extract large data sets, and perform comprehensive data analysis. This role involves supporting a Risk Data Mart, ensuring data integrity, and contributing to both daily operations and strategic projects.

Key Responsibilities:

Daily Operations & Data Integrity:

Perform daily and month-end checks on risk data within the Risk Data Mart.

Conduct daily reconciliation and completeness checks, identifying and following up on reconciliation breaks.

Update and maintain reconciliation reports and documents.

Data Analysis & SQL Querying:

Write SQL queries to extract and analyse large data sets, ensuring data accuracy and relevance

Analyse and interpret data to support Basel III LCR reporting, Basel Credit Risk management reporting, and other related risk management activities.

Project Support:

Support upstream projects affecting the Risk Data Mart and downstream reporting queries and enhancements.

Perform impact assessments and User Acceptance Testing (UAT) on both upstream and downstream changes.

Assist in the configuration changes related to Risk Mart projects.

User Support & Documentation:

Respond to end-user queries related to Risk Mart and provide timely support.

Write simple user specifications and assist in documenting requirements and processes.

Collaborate with the Risk Mart BAU lead to resolve daily and month-end reconciliation issues.

Testing & UAT:

Write and execute test cases for large volumes of data, ensuring comprehensive coverage and accuracy.
Independently raise and resolve UAT issues, documenting the outcomes and lessons learned.
Required Skills & Qualifications:

Banking Knowledge:

Strong understanding of banking products (e.g., loans, deposits, credit cards) and familiarity with credit risks, market risks, and overall risk management in a banking environment.

SQL Proficiency:

Demonstrated ability to write complex SQL queries and perform data extraction, manipulation, and analysis.

Analytical Skills:

Strong analytical mindset with experience in interpreting and analysing large data sets.

Risk Management:

Background in risk analysis, preferably within a banking context, with experience in Basel III LCR and Credit Risk reporting.

User Testing:

Ability to conduct user testing, write test cases, and handle testing for large data volumes.

Communication:

Strong written and verbal communication skills, with the ability to write clear user specifications and documentation.

BAU Support:

Experience in providing Business as Usual (BAU) support, particularly for data mart environments.

Preferred Qualifications:

Experience in supporting Risk Data Marts or similar data-intensive environments.

Prior experience with Basel III LCR reporting or Credit Risk management reporting.

We are looking for Operational & Support Technician / Engineer to join our fast growing and dynamic organization.

Job Description:

• Perform in-house and onsite system maintenance tasks related
• Able to do troubleshooting for both hardware & software
• Able to support engineering department activity, daily operation and ad-hoc tasks
• On job training provided
• Willing to be deployed overseas to support maintenance work as required

Requirements:

• Minimum Diploma in Engineering or related technical field with 2 years experience
• Preferably possess Class 3/3A Vehicles license
• Positive attitude and able to work with cross functional teams
• Candidate without prior experience will also be considered
• Able to perform 24/7 standby
• Only Singapore citizens need apply

Interested candidates can click on 'Apply' or send updated resume to [email protected]

We are regret that only shortlisted candidates will be notify

Job Description

We are seeking a skilled and experienced Application Support Specialist to join our dynamic team. This role requires a minimum of 2 years of experience in an Application Support environment. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to thrive in a fast-paced, 24x7 support environment.

Key Responsibilities:

· Provide application support and maintenance for our core systems.

· Troubleshoot and resolve technical issues in a timely manner.

· Perform impact analysis in a structured and efficient manner.

· Collaborate with development teams to implement solutions.

· Ensure high service quality and meet the demands of a 24x7 support environment.

· Be available for on-call duties and weekend production implementations as per the duty roster.

Skills and Experience Required:
Technical Competency:

Linux/Unix and Python Shell Scripting

SQL (preferably MariaDB/MySQL)

Java Programming (Primary Skill)

Desirable Experience:

Application Servers: JBoss

Middleware: IBM MQ, Apache ServiceMix, Active MQ

OpenShift
Business Intelligence tools: QlikSense/Tableau

TLM/CMS platforms with tools like Smartstudio, TLM Control, Smart Schema, Process Designer, and Web Connect

DevOps tools:Git, Bitbucket, Jenkins, Maven, CA Release Automation

Microservices: Experience with OpenShift or AWS, Elasticsearch, and cloud-based service monitoring (Kubernetes, PaaS)

Knowledge of JSON, JSP, Servlet, and Java Restful API

Additional Skills:

· Strong analytical and problem-solving abilities.

· Excellent verbal and written communication skills.

· Ability to work independently and manage pressure.

· Basic understanding of Swift messaging.

· Experience in application implementation projects in financial institutions is advantageous.

Working Hours:

Standard office hours: 9:00 AM - 6:00 PM (may be staggered between 8:00 AM - 5:00 PM or 10:00 AM - 7:00 PM).

On-call duty as per the roster.

Availability on weekends for production implementations is required.

Job Description

We are seeking a skilled and experienced Application Support Specialist to join our dynamic team. This role requires a minimum of 3 years of experience in an Application Support environment. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to thrive in a fast-paced, 24x7 support environment.

Key Responsibilities:

· Provide application support and maintenance for our core systems.

· Troubleshoot and resolve technical issues in a timely manner.

· Perform impact analysis in a structured and efficient manner.

· Collaborate with development teams to implement solutions.

· Ensure high service quality and meet the demands of a 24x7 support environment.

· Be available for on-call duties and weekend production implementations as per the duty roster.

Skills and Experience Required:
Technical Competency:

Linux/Unix and Python Shell Scripting

SQL (preferably MariaDB/MySQL)

Java Programming (Primary Skill)

Desirable Experience:

Application Servers: JBoss

Middleware: IBM MQ, Apache ServiceMix, Active MQ

OpenShift
Business Intelligence tools: QlikSense/Tableau

TLM/CMS platforms with tools like Smartstudio, TLM Control, Smart Schema, Process Designer, and Web Connect

DevOps tools:

Git, Bitbucket, Jenkins, Maven, CA Release Automation

Microservices: Experience with OpenShift or AWS, Elasticsearch, and cloud-based service monitoring (Kubernetes, PaaS)

Knowledge of JSON, JSP, Servlet, and Java Restful API

Additional Skills:

· Strong analytical and problem-solving abilities.

· Excellent verbal and written communication skills.

· Ability to work independently and manage pressure.

· Basic understanding of Swift messaging.

· Experience in application implementation projects in financial institutions is advantageous.

Working Hours:

Standard office hours: 9:00 AM - 6:00 PM (may be staggered between 8:00 AM - 5:00 PM or 10:00 AM - 7:00 PM).

On-call duty as per the roster.

Availability on weekends for production implementations is required.

Job Description

We are looking for a talented and detail-oriented Business Analyst to join our team. As a Business Analyst, you will play a key role in designing and optimizing business processes to enhance efficiency and productivity across our organization. Your expertise in Business Process Design and Requirements Analysis will be crucial in identifying areas for improvement and developing innovative solutions

Key Responsibilities:

Business Process Design:

Analyze existing business processes, identify areas for improvement, and develop optimized solutions to increase efficiency and productivity.

Requirements Analysis:

Collaborate with stakeholders to capture business requirements, translate them into functional specifications, and ensure alignment with project objectives.

Stakeholder Collaboration: Work closely with internal and external stakeholders to understand business needs and translate them into actionable requirements.

Documentation:

Develop and maintain comprehensive project documentation, including business requirements, functional specifications, and process flows, ensuring accuracy and clarity.

Solution Development: Leverage your expertise to design and implement solutions that enhance the project experience and drive business success.

Qualifications:

Expert proficiency in Business Process Design.

Master proficiency in Requirements Analysis.

Proficiency in Business Process Analysis Tools.

Familiarity with Fenergo project Lifecycle Management Solution.

Knowledge of Know Your Customer (KYC) and Anti-Money Laundering (AML) processes.

Excellent analytical, problem-solving, and communication skills.

Ability to work effectively in a collaborative team environment.

Preferred Qualifications:

Experience in the financial services industry or related sectors.

Familiarity with project management methodologies.

Experience with process automation tools and technologies.

As a subject matter expert for the assigned functional domain, partner up with domain stakeholders to understand learning delivery goals and context, to help achieve the defined organization outcomes.

Accountabilities

• Translate customer needs to be enable by systems or systems' functions by working with stakeholders to identify business needs; conduct in-depth analysis of the business requirements specifications, processes and feasibility studies on possible business solutions.
• Participant projects in the capacity as a project lead or subject matter expert, both in-house and out-sourced, to meet project scope, budget and schedule, with proper project plan that is closely monitored and if necessary, adjusted; which will include the managing of service providers (either internally or outsourced) to support successful delivery.
• Participate in efforts to develop and execute testing, training and documentation to ensure quality and usability of solutions.
• Make recommendations and propose functional solutions to meet business/project requirements.
• Apply continuous improvement efforts for application, support and practice development efforts to improved system capabilities or to ensure systems reliabilities/robustness.
• Provide deep or escalated functional/technical assistance for end-user troubleshooting, bug fixes, “how-to” assistance and enhancements, and to ensure timely resolutions for application issues and appropriate application design.
• When assigned, manage projects to ensure successfully delivery.
• Provides required documentation and participates in architecture reviews to ensure that the solutions comply with standards and the use approved technologies.
• Provide/Conduct training to users (staffs) to start using the system or be effective in using the systems.
• Train team members to have the knowledge and be effective in using/supporting/ enhancing a delivered system/solution.
• Support development of team capabilities to meet organizational strategies/goals by developing the capabilities of the team by guiding & coaching junior team members.
• Understand Marketing Qualified Lead and Sales Qualified Leads and able to apply into daily work.

Job Requirements

• Diploma/Degree in Information Systems or equivalent.
• Have 3-4 years of working experience in sales & marketing application/system development or as a system functional consultant for specific/assigned business domain.
• Have experience in system functional development, deployment, and integration of software solutions.
• Have worked in an Agile environment involving intra and inter-team dependencies and with scrum methodology practices.
• Experience in vendor, project, service, people, stakeholder/customer management and process improvement.
• Experience with software test methodologies, test scripting and testing tools.
• Have functional knowledge and experience working with the required (or similar) domain technologies (e.g. MarTech,Salesforce, CRMs, AWS).

Professional Education/License (if any)

• Salesforce/Salesforce Marketing Cloud, CRM, Web certifications
• API, AWS certifications (desirable).
• Project management, Scrum certifications (desirable).

Skills

• Excellent interpersonal and communication skills both written and oral.
• Good problem-solving skill that is able to analyse issues from multiple perspectives and derive pragmatic and comprehensive solutions to problems.
• Ability to work effectively under tight deadlines and juggle several delivery simultaneously.
• Able to uses specific business knowledge and general business acumen to support effective engagement for major initiatives.
• Project management and Agile/Scrum (desirable).

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: Functional Business Analyst

Job Requisition Number: JR40811

Job Level: More than 10 Years of experience (L4)

Job Objectives

To Function as an effective Functional Business Analyst in the Cards Domain.

Key Responsibilities:

• Ability to translate high-level requirements into detailed documentation within the organization's context.
• Ability to evaluate and analyze existing business processes, and uncover areas for improvements.
• Ability to envision and design end to end business processes, journeys and communicate and clarify requirements with developers.

· Define detailed user stories based on business requirements, ensuring that they follow prescribed format. Ensure that user stories have sufficient details so that developers are able to estimate and work with them.

· Define detailed business processes, spanning both online and offline aspects. Coordinate with various stakeholders in to get detailed requirements, and ensure that they are met through proposed solution.

· Ensure user stories are consistent and high-quality.

· Actively participate in planning meetings between Product Owners and System analysts to explain the story requirements.

· Work with the design team for requirements that require User Interface Design.

· Consult Solution Architect or System Analyst for technical requirements.

· Be available for Product Owner to discuss any dependencies or backlog topic. Assist the Product Owner in defining finer details of the product.

· Assist on operational impact and ensure affected areas embed in operational readiness plan

· Monitor and manage risks/issues related to scope creep

· Ensure non-functional requirements are incorporated

· Work with test manager and tester to translate business requirements into test scenarios

Key Requirements

· 10-12 years’ experience in Cards and Payment domain

· Detail oriented.

· Ability to translate high-level requirements into detailed documentation within the organization’s context.

· Ability to evaluate and analyze existing business processes, and uncover areas for improvements.

· Ability to envision and design end to end business processes keeping an eye on the details.

· Ability to gather critical information from meetings with various stakeholders and producing useful documentation.

· Ability to communicate and clarify requirements with developers.

· Ability to identify and clearly document dependencies.

· Excellent functional / documentation skills.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job Description :

Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office

路 Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers

路 Provide user data and application recovery

路 Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software

路 Use tools and methodologies to load, copy and customize operating system configurations for deployment

路 Responsible for tracking hardware and software inventory

路 Familiarize end users on basic software, hardware and peripheral device operation

路 Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers

路 Works with vendor support contacts to resolve technical issues within the desktop environment

路 Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible and any other authorised desktop applications & Microsoft or related security patches/Policies

路 Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment

路 Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment

路 Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment

路 Customize desktop hardware to meet user specifications and site standards

路 Provide VIP support

路 Resolve and update incidents with in SLA and also update stakeholders for P1 cases

路 Update KB with solution provided

Role:Desktop Support Engineer

Job Description

• Install,upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office
• Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers
• Provide user data and application recovery
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
• Use tools and methodologies to load, copy and customize operating system configurations for deployment
• Responsible for tracking hardware and software inventory
• Familiarize end users on basic software, hardware and peripheral device operation
• Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers
• Works with vendor support contacts to resolve technical issues within the desktop environment
• Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible and any other authorised desktop applications & Microsoft or related security patches/Policies
• Install,upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
• Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment
• Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment
• Customize desktop hardware to meet user specifications and site standards
• Provide VIP support

Senior Middle Office Analyst (Commodity Trading MNC)

Our client is a global commodity trading company and one of the largest in the world.

Job Role:

Senior Middle office Analyst will lead the financial risk management in commodity, foreign exchange risks and trading profit and loss for the defined businesses and areas. In this role, you will partner with key stakeholders within the Metals business to develop and implement the key controls to ensure operational compliance and accuracy of data and reports. You will lead the process standardization and optimization and develop new solutions to enhance automation and implement the transformation.

Key Accountabilities

• Partner with key stakeholders to manage complex commodity and foreign exchange position reporting and reconciliation and ensure any significant differences are resolved and communicated appropriately.
• Collaborate with business stakeholders to monitor commodity and foreign exchange exposure and ensure completeness of all the complex financial reporting within deadlines and compare against limits, escalate and resolve breaches of limits.
• Validate reports and reconcile trading profit and loss by line of impact with key stakeholders.
• Ensure compliance of operations and monitor points of control.
• Develop and implement process simplification, enhance process standardization, optimize reporting and drive automation and transformation processes.
• Lead risk management best practices and improvement initiatives.
• Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.
• Utilize quantitative skillset in reporting and analytics to deliver specific reports pertaining to PNL, customer profitability etc.
• Other duties as assigned

Qualifications

Minimum Qualifications

• Bachelor’s degree in a related field or equivalent experience
• Minimum of six years of related work experience
• Expertise in quantitative analysis, financial modeling, risk management.
• Experience in visualization tools such as Power Bi and Tableau
• 
  

Preferred Qualifications

• Experience in finance operations with knowledge of financial risk management and related financial processes
• Experience in Metals Industry specifically understanding of Metal’s trading
• Experience in quantitative/basic programming skills like Python and R

Prior Beneficial Experiences

• Drive financial reporting operational and improvement activities
• Provide financial modeling input into business cases, costs and schedules to support growth in the business

Nearest MRT: Labrador Park
Contract Duration: 11 Months
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: $2,800 per month

Responsibilities:

· Verify the accuracy and completeness of data received from various sources.

· Validate and identify discrepancies, errors or inconsistencies in data and if need, to check and/or clarify on missing or doubtful information.

· Compile and organise large datasets efficiently.

· Conduct site audits to gather additional data and verify information.

· Collaborate with team members to resolve data-related issues and improve data quality processes.

· Develop and maintain documentation outlining data verification procedures and standards.

· Assist in administration of claims submission.

· Communicate findings and recommendations clearly and effectively to relevant stakeholders.

· Assist in the development and implementation of data verification tools and processes.

Requirements:

· Minimum Diploma in Computer / Electrical Engineering (or equivalent)

· Proficient in Data Analysis software (e.g. Excel, SQL)

· Familiar with IT equipment (Servers and Storage) and energy efficiency technologies like renewable energy, hydrogen is an advantage.

· Immediate Starters are preferred (Not serving notice).

· Only Singaporeans

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

IT SYSTEM ENGINEER (IN-HOUSE SUPPORT: ROTATING SHIFTS)

MORE INFORMATION:

• Company: Government related organization [End-User/ In-house Support]
• Working Location: Central CBD Area (Nearest MRT: Novena)
• Working Arrangements: 3 – 4 rotating working Days/week (Rotating: 8.30 AM – 8.30 PM/ 8.30 AM – 8.30 AM)
• Benefits (on top of basic): Annual Bonus + Other Attractive Employee Benefits (i.e.: Annual Leaves, Medical & Insurance Benefits, etc.]

RESPONSIBILITIES (LEVEL 1 – LEVEL 2):

• Daily operation (management, maintenance, troubleshooting & replacement) of IT Systems, Operating Systems, Infrastructure, Server, Network, Storage, SAN, Network, Telephony Systems (PABX, Voice Servers, Gateways, Phones, etc.), Software & Hardware, etc.
• Working closely with vendors
• Conducting Reviews/ Audits and Reporting (i.e.: Documentations)
• Other relevant duties as assigned

REQUIREMENTS:

• Required to have Diploma (or higher) in IT, Computer Science or related disciplines
• Have at least 2 years of relevant working experiences with System Engineering [i.e.: Daily Management & Maintenance of IT System]
• Comfortable & able to commit to rotating working days & 12-Hour shifts

To Apply, please kindly email your updated resume to [email protected]

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our internal resume database for future opportunities.

APBA TG Human Resource Pte Ltd (14C7275) || Yadanar Su Mon (R1549384)