Total 1,362 support analyst job vacancies in Tuas, Singapore

• Degree from a recognized tertiary institution with at least 5 years of working experience, where at least 2 years of hands-on experience in data management or data analytics within investment and banking industry.
• Good understanding of the principles, key controls and processes relating to data management.
• Good at working with details and is meticulous for operations.
• Good understanding on data modelling and data integration.
• Experience in working with enterprise databases using database technologies (e.g. MS SQL, Snowflake, Redshift and PostgreSQL) and data integration products (e.g. Informatica).
• Experience in programming languages in Java and Python.
• Experience in working with business intelligence/data visualization tool using Tableau and PowerBI.
• Experience in SDLC methodology and/or Agile methodologies like Scrum and Kanban.
• Good team player, with strong analytical skills and enjoy complex problem solving.
• Excellent written and verbal communication skills. Strong interpersonal and people leadership skills to interact with diverse stakeholders.
• Experience in data engineering and platform in one or more areas is advantageous:
o Data Virtualization Technology (Denodo)
o O365 Suite

Summary:
• The successful candidates will be supporting Project Fortify, responsible to close identified gaps in enterprise track and support ongoing BAU activities for research track.

Responsibilities:
• Work closely with business (quantitative strategist, end users, etc.), data engineers, and data scientists to implement and support data solutions using best-of-breed technology and methodology.
• Conduct requirement workshop with business and/or users and analyze requirements holistically.
• Contribute, influence and review the design of data solutions to ensure it meets both business and operational needs. Demonstrate technical expertise in the assigned area.
• Set up/improve/streamline new/existing data operations process through analyzing systems operations data (SLAs, customer satisfaction, delivery quality, team efficiency etc.) for continuous improvements.
• Incorporate data management best practices into operational workflow.
• Monitor, analyze, investigate, and resolve day-to-day operational incidents and provide advisory to users.
• Manage and maintain strong data vendor relationship to ensure continuous support and knowledge for existing and future data needs.
• Play an active role in the project coordinating between internal resources and third parties/vendors for project execution.
• Provide coaching and guidance to juniors.

• Experience in Java (SpringBoot/Maven).
• Experience in SQL and PSQL Oracle database.
• Possess learning and collaborative mindset.
• Strong analytical and problem solving skills.

• Familiar with DevOps tools, CICD cycle, GitHub, and Jenkins.
• Experience in Linux environment.
• Experience in Python.

• Bachelor degree from a recognized tertiary institution.
• At least 3 years of data-related working experience.
• Proficiency in SQL.
• Good at working with details and is meticulous in operations and tasks.
• Good team player, with strong analytical skills and enjoy complex problem solving.
• Excellent written and verbal communication skills in English.
• Strong interpersonal and people leadership skills to interact with diverse stakeholders.
• Strong presentation skills.

• Principles, key controls, and processes relating to data, metadata, and collection.
• Data catalogue systema and associated workflow.
• Knowledge in Snowflake, AWS, and Informatica.
• Experience in Jira, Python, Scala, and Javascript.
• Experience in working with market data contracts from data vendors (e.g. Bloomberg, FactSet, ICE, MSCI, Refinitiv, etc.) and capturing contract specific information.

Responsibilities:
• Working closely with business end-users, market data sourcing team data owners, data stewards, and data analysts to plan, implement, and support metadata capture, cataloguing and maintenance.
• Demonstrate technical expertise in the aforementioned areas related to metadata and market data.
• Manage operations and maintain SLAs.
• Implement automation in metadata collection.
• Collaborate with data management, engineering, architecture, and governance teams.
• Perform data and metadata onboarding, quality, modeling, lineage, and cleansing.
• Check discoverability, access controls, optimization, and cataloguing.
• Execute, maintain, and manage the whole metadata lifecycle.
• Conduct requirement workshops with stakeholders, analyze and translate business and other requirements holistically into strategies, plans, and actions.
• Design and implement scalable metadata-related data pipelines and data service modules with robustness in mind to support the growing demands from business users.
• Analyze and resolve day-to-day operational incidents.
• Analyze systems operations data (SLAs, customer satisfaction, delivery quality, team efficiency etc.) to identify actionable trends for continual improvements.
• Perform data, application, and system checking and testing (e.g. UAT), application of ‘Continuous integration and Continuous Delivery’ (CICD) and go-live.

Job Description

• 5 Working Days: Monday to Friday: 8:30am to 6pm / 8:00am to 5:30pm / 9:00am to 6:30pm
• Location: Jurong East (walking distance from MRT)
• Work Life Balance

Job Responsibilities:

• Handle end-to-end work pass administration including but not limited application, renewal, issuance and cancellation of work passes for internal, external and outsourced workers timely.
• Maintain work pass administration record tracking and follow-up closely on all work pass transaction.
• Ensure the entire work pass Administration in compliance with MOM Rules & Regulations.
• Advise and monitor all pre-employment medical check-ups for new hires.
• Liaise with MOM and clients on workers or work pass matters.
• Troubleshoot and rectify application issues i.e.. rejected application.
• Daily Operations - arrange drivers for arrival of workers / medical check / courses, vaccination etc.

Additional requirements:

• Possess CEI (Basic) advantageous
• High level of initiative, meticulous and detailed oriented with strong organization skills
• Basic understanding of the prevailing MOM rules & regulations
• 1-2 years relevant experience

• Degree from a recognized tertiary institution with at least 5 years of working experience, where at least 2 years of hands-on experience in data management or data analytics within investment and banking industry.
• Experience in data management operations. Good understanding of the principles, key controls and processes.
• Experience in SQL and Python.
• Experience in working with business intelligence/data visualization tool using Tableau and PowerBI.
• Good team player, with strong analytical skills and enjoy complex problem solving.
• Excellent written and verbal communication skills.
• Strong interpersonal and people leadership skills to interact with diverse stakeholders.

Summary:
• The successful candidate will be expected to support Project Fortify to close identified gaps in enterprise track and on-going BAU activities for research track.

Main Responsibilities

As an Administration & Business Support Executive, you are key in creating a welcoming experience to employees and guests alike starting from the reception. Your role centres around the day-to-day operations of the office, ensuring the office runs smoothly, facility and supply wise. This role requires strong communication skills to manage and liaise with our third-party service providers (cleaning staffs) and vendors for optimal service. This role includes supporting on other administrative activities such as coordination and support of internal visitors from other LDC offices, company events and business travel documents. You are a primary contact point for business travel, to employees and our business travel providers. This role requires occasional Executive support for Senior Management. 

• Reception - Receive internal and external guests while ensuring a pleasant reception experience and area
• Manage office pantries and key 3rd Party service providers (Cleaning Staff)
• Monitor office inventory and vendor contracts (service and maintenance) and ensure office is fully equipped to support day-to-day operations
• Liaise and manage external vendors for optimal office maintenance servicing for pantry facilities and appliances, landscaping, and overall office cleanliness
• Primary contact for business travel and manage relationships with hotels and support in procurement of corporate contracts
• Support internal visitors to Singapore Office including hotel bookings, visa/invitation letters and general logistics
• Keep track of joiners and leavers and manage administration on/offboarding and profile creation/deletion
• Coordinate and support office events and arrangements such as travel logistics and restaurant/venue booking and liaison
• Coordinate with HR and manage company merchandise
• Manage vendor invoices from processing to tracking
• Provide support to Senior Executives such as arrangement of travel and hotel bookings and business claims as required

Experience

• 3-5 years’ working experience in Secretarial / Administration / Cabin Crew background in a fast-paced MNC environment

Other skills (Computer Skills, etc)

• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
• Highly effective communication skills to work with internal/external stakeholders in a fast-paced, multicultural and diverse setting
• Systematic, sharp and efficient
• Meticulous with keen eye for detail
• Proactive, confident and mature approach
• Able to juggle multiple priorities and concurrent tasks
• Willingness to learn with positive attitude
• Team-player

Languages:

• Proficiency in English and Mandarin to work with internal/external stakeholders who converse only in English, and with Chinese counterparts who converse only in Mandarin.

Academics

•  Minimum Diploma relevant to office administration/secretarial support

Responsiblities:

• Assist in managing incoming leads and inquiries, ensuring prompt response and proper routing to the appropriate sales representatives.
• Provide administrative assistance to the sales team, including data entry, scheduling meetings, maintaining calendars, and preparing sales-related documentation.
• Assist in creating and formatting maintenance proposals, including assembling necessary documentation, cost estimates, and service details.
• Maintain accurate and up-to-date records of sales activities, customer interactions, and project details using CRM software or other tools.
• Liaise with clients to schedule appointments, gather information, and relay important details between clients and the sales team.
• Conduct follow-up calls or emails to gather feedback, answer queries, and ensure client satisfaction after proposal submissions or sales interactions.
• Generate regular sales reports, performance metrics, and activity summaries for the sales team and management.
• Work closely with internal departments such as engineering, operations, and finance to coordinate project handovers, invoicing, and other operational aspects.
• Develop a basic understanding of ACMV systems and maintenance processes to facilitate effective communication with clients and internal teams.
• Assist the sales team with various ad hoc tasks, such as market research, competitor analysis, and preparing materials for client presentations.
   

Requirements:

• Diploma or equivalent in Engineering such as Mechanical or Electrical
• Previous experience in an administrative or sales support role is preferrer
•  Experience in the HVAC or maintenance industry is advantageous.
• Able to perform technical calculation (heat load, cold load), onsite visitation, selection.
• Excellent written and verbal communication skills for effective interaction with clients and internal teams.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

JOB DESCRIPTION: Learning Support Teacher

Reports to: Division Principal, Head of SWELL

Main Working Relationships: The Learning Support Teacher has a role within whole school initiatives to improve outcomes for students with additional learning and support needs. The Learning Support Teacher is a member of the student support services team and works closely with the school psychologist, counsellors, administration, grade level leads health, and ELL departments.

Main Responsibilities:
To improve the quality of learning outcomes for students by providing teaching and learning best practices within the framework of the school’s Mission, Vision, Core Values, Learning Principles, Culture, and the International Baccalaureate (IB) Programmes.

Required Qualifications:

• BA in relevant field
• Teaching credential
• minimum 2 years experience as a full time teacher
• Courses and/or certificate in working with students with learning support needs

Preferred Qualifications:

• Post graduate studies in learning support/special needs education
• International school experience
• 5 years employed as a Learning Support teacher

The Learning Support Teacher tasks are to:

• Work collaboratively with the classroom teacher to support assessment for learning of their students with additional educational needs and to identify specific learning support needs
• Identify specific learning support needs through analysis of assessment, referring to classroom performance and assessment, informal assessments, screening and psychological assessments and recommendations
• Plan, implement, model, monitor and evaluate teaching practices for students with additional learning support needs
• Plan, implement, model, monitor and evaluate personalized adjustments for learning where required, with the classroom teacher, student and/or parent or caregiver
• Model exemplary practice when tailoring adjusted learning programs for students with
  additional learning needs
• Maintain documentation for each student receiving additional learning support, PLP’s, reports, programming
• Provide direct support for students with additional learning support needs through a range of strategies (including direct instruction, delivery of adjusted learning programs, assessment and monitoring of progress) including the areas of social integration, language and communication, literacy, numeracy and behavior. This may include students with confirmed disabilities (as described in the school’s Learning Support Policy).
• Provide professional specialist advice, support and mentoring to classroom teachers on: how best to cater for the diverse learning needs in their classrooms; and how to effectively work in partnership with families to maximize learning opportunities for students at school and at home
• Provide professional specialist advice and assistance to the school’s support services team, with regard to students with additional learning needs and assist with professional learning for class teachers and school learning support teachers within the school
• Design and facilitate professional learning for classroom teachers to address current trends in necessary supports to ensure consistent implementation of interventions and supports

Professional Responsibilities:

• Ensure the safely and well-being of all students in accordance with CIS administrative policies and divisional procedures
• Know, understand and support the school’s Mission, Vision, Core Values and Learning Principles.
• Participate in the Individual Work Plan process (IWP):
• Meet the expectations as outlined in the CIS Teacher Job Description, the CIS Teachers Standards, and the CIS IB Programme Expectations for Teachers.
• Solicit feedback from parents or students via survey
• Develop and implement an Individual Work Plan (IWP) that supports the Division Work Plan (developed from the school’s Strategic Plan).
• Reflect individually and collaboratively (IWP Meetings with Principal) on the aforementioned components.
• Provide feedback on the IWP process to school administrators.
• Be actively involved in special events (Carnival, Talent Shows, Exhibition, etc.), and provide coaching as required and based on skill set.
• Participate in one school committee each year
• Complete the classroom inventory record
• Be dependable and prepared for class (all materials set up and ready for student arrival; plans readily accessible)
• Contribute to community building (IWP)

Career Highlights:

• Good career advancement opportunities
• Competitive compensation benefits
• Company’s transport available.

Job Description:

• Provide technical support for JD Edwards EnterpriseOne applications, troubleshooting issues and ensuring system availability and performance.
• Collaborate with cross-functional teams to analyze, configure, and implement system enhancements and upgrades.
• Conduct regular system maintenance, including patching, updates, and monitoring system health.
• Offer end-user training and create documentation to facilitate efficient use of JDE applications.
• Respond promptly to user queries, identifying root causes and implementing solutions in a timely manner.
• Participate in the development and execution of test plans for system changes and enhancements.
• Maintain compliance with security standards, ensuring data integrity and confidentiality within the JDE environment.
• Proactively identify opportunities to streamline processes and optimize system performance.

Job Requirements:

• BSc Computer science or similar
• At least 3 years of working experience in providing applications/system support for JD Edwards.
• Working hours: 5 days (Mon-Fri: 8am to 5.30pm)

The SAP ERP domain technical business analyst plays an important role in bridging the technical and business aspects. This role involves understanding current ERP related business processes and assist the DnA team with respect to SAP ECC and future S/4HANA intricacies, collaborate with business on requirements gathering for new use case projects and support production operations team on-demand.

Domain and BA Expertise

• Possess knowledge of SAP and/or S/4HANA ERP modules and functionalities
• Have experience as SAP Technical BA role supporting functions such as Finance, Manufacturing, Procurement, Supply chain etc.
• Understand business processes and workflows.
• Analyze how SAP data impacts business operations and decision-making.
• Experience on projects related to some of the use cases such as   procurement analytics, Supply chain analytics, BOM analysis, Enterprise finance performance reports, product and customer segmentation analysis reports, Inventory management etc.

Requirement Gathering and Analysis

• Assist new DnA use cases/projects gathering detailed functional and technical requirements from business users and/or Infineum functional consultants
• Understand the data sources, structure, and relationships within the SAP for the use case requested modules
• Analyze and translate business needs into clear technical specifications.

DnA technical team collaboration for ETL/ELT and BI development

• Collaborate with data modeler defining conceptual, logical and physical enterprise data warehouse model for SAP data
• Collaborate with data engineers to define data mapping, extraction methods , transformation rules and presentation layer business logic
• Collaborate with Powe BI developers on business logic development/testing
• Assist the DnA team to define data quality rules and Implementing data masking, anonymization, and access controls as needed

DnA support and operations

• Assist DnA Ops team in Identifying and troubleshoot data-related issues, collaborating with relevant teams for timely resolution.
• Assist the team on Implementing preventive measures to avoid recurring data problems.

Data Quality and Governance

• Work with data governance and business teams to establish data quality standards and compliance with data privacy regulations and organizational data governance policies

Technical Solution Design

• Collaborate with data engineers and architects on the solution documentation. Ensure solutions align with SAP best practices and standards.

Testing and Validation

• Develop test scenarios and validate data processes.  Participate in system and integration testing.

Documentation and Training

• Prepare technical documentation and user guides.  Provide training and support to end users and DnA team on-demand.

Communication and Collaboration

• Communicate technical concepts to nontechnical stakeholders.   Collaborate with cross functional and wider Portfolio teams on-demand.

• Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field.
• Strong SAP Technical BA experience with core understanding of ECC/HANA systems and modules such as Finance, Procurement, Supply chain etc.
• Proficiency in data integration concepts, ETL processes, and data transformation.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Familiarity with data analytics tools and technologies is a plus.

Team Summary

The Unified Checkout Team in Platform Solutions is accountable for product development and market deployment of various digital platforms and capabilities across the Asia Pacific region. This includes core platforms such as Visa Account Updater (VAU), Visa Click to Pay, Visa Developer, and development of specific solutions designed to address unique market needs or opportunities.

Click to Pay is a guest checkout solution that allows issuers, merchants and their partners to reduce friction associated with manual key entry, simply and securely, when checking out online, in app, or in person. Together with the end-user solution provider, our digital platforms help to deliver a superior customer experience, stronger customer engagement, higher spend, lower fraud and stronger authentication.

The Unified Checkout  team is a horizontal business unit that works with many stakeholder groups and markets, across the Asia Pacific region and globally. We partner with account management, product, processing, and design and architecture teams. We partner to deliver product and market strategy, solution design, education and training materials, sales and distribution assets, product development, product commercialisation. Click to Pay is a critical component within a number of key initiatives in the Asia Pacific region and underpins future network and client product capabilities.

What an Analyst, Unified Checkout does at Visa:

As an Analyst operating within the Unified Checkout team, you will work with the Director and Head of Unified Checkout to define, articulate and respond to strategic, commercial, technical, and ecosystem implications related to online commerce. You will engage with a diverse range of stakeholder groups in our AP markets and regional hub to understand market requirements and provide updates on our online commerce platforms. Your main accountabilities will include:

• Identifying, understanding, and narrating key insights and trends that will inform our client facing stakeholders, including presentation materials, case studies, best practice guides, reports, and webinars.

• Proposing and defining technical or commercial solutions, based on our teams’ insights and strategy, to solve problems or to leverage opportunities in markets.

• Working with market teams to develop, track, and deliver on our shared objectives and outcomes including agreements, rules and guides, pricing and exceptions.

• Sales and business development support, including delivering programs and initiatives that drive VAS revenue objectives.

• Contributing to training programs which support delivery of key initiatives, and engaging regularly with internal stakeholders to ensure they are receiving adequate support to achieve their objectives.

• Actively managing our program of work and project plans and acting as a liaison between global  and hub teams to ensure coordination and alignment.

Why this is important to Visa

The Unified Checkout team is responsible for driving the evolution of the payments ecosystem toward payment solutions that are fully integrated into the technology we use today,, whether that be online or mobile, in person or remote. As we drive this change, solutions need to be simple, secure, convenient, and reliable for consumers. They will also represent a cost effective, timely, and low complexity path to achieving reach, scale, and extensibility for our clients. Your part to play is underwriting the promise our digital products aim to achieve by delivering high quality and consistent product development and market deployment of Click to Pay or Visa SRC solutions across the AP region.

Projects you will be a part of:

 There are two key initiatives that you will be instrumental in delivering:

• Over the last decade, Visa has invested heavily in digital platforms including Visa Token Service and Visa Click to Pay. Over the last 24-36 months the AP region has focused on delivering and scaling digital solutions for stored credentials. Over the next 24-36 months the AP region will focus on delivering and scaling digital solutions for guest checkout. As a result you will participate in a program of work to significantly scale Click to Pay and other Visa Secure Remote Commerce solutions in key markets and across the region. You will contribute to developing and delivering sales and distribution assets, working with markets to define effective initiatives or programs, and defining and delivering platform enhancements to address market needs.
• Value added products and services represent an opportunity to differentiate our business in the market, delivering meaningful benefits to our clients, and creating non-core revenue streams for Visa. Your role will also include working with Design and Architecture, and Regional Solutions teams to project manage the product development of Click to Pay and related value added services.

Requirement Gathering and Analysis:

• Work closely with business stakeholders to understand their operational and strategic requirements.
• Conduct detailed analysis of business processes to identify opportunities for SAP system improvements.

SAP Implementation and Customization:

• Collaborate with SAP consultants and developers to implement and customize SAP solutions.
• Configure SAP modules to align with business requirements and optimize system functionality.

Data Integration and Migration:

• Oversee data migration projects, ensuring the smooth transition of data into SAP systems.
• Collaborate with data teams to ensure data quality, integrity, and accuracy within SAP applications.

User Training and Support:

• Provide training to end-users on SAP functionality, ensuring they can effectively use the system.
• Offer ongoing support to users, troubleshooting issues and addressing inquiries related to SAP applications.

Documentation:

• Create and maintain comprehensive documentation of SAP configurations, processes, and user guides.
• Ensure documentation is up-to-date and aligned with system changes and enhancements.

Collaboration and Communication:

• Act as a liaison between business stakeholders and technical teams.
• Facilitate communication to ensure a clear understanding of business needs and effective implementation of SAP solutions.

Continuous Improvement:

• Stay informed about SAP updates, patches, and best practices.
• Propose and implement improvements to enhance the efficiency and effectiveness of SAP applications.

• Proven experience as an SAP Business Analyst, with expertise in SAP modules relevant to the organization (e.g., SAP ECC, SAP S/4HANA, SAP BW).
• Strong understanding of business processes and the ability to translate them into SAP solutions.
• Experience in SAP implementation, configuration, and support.
• SAP certification(s) is a plus.