Total 21,831 support analyst job vacancies in Singapore

We are seeking an Associate to be part of the Asia Pacific Regulatory Reporting team that partners with the Asia Pacific Senior Financial Officer, Legal Entity Controller and Corporate Technology teams to contribute to automate the Asia Pacific local regulatory reporting systems and BASEL last mile reporting.

As a Business Analyst within the Asia Pacific Regulatory Reporting team, you will be responsible for taking part in different initiatives to automate regulatory changes triggered by Asia Pacific regulators for local regulatory or BASEL reporting. The demands include business expansion, general ledger optimization, technology modernization and global alignment in data sourcing and consumption.

Job responsibilities

• Partner closely with Finance users, Corporate Technology and external vendor consultants to deliver strategic regulatory reporting solutions which suit the defined operating model for Finance users

• Provide Project Management Office support to these programs. Create and deliver project communications to multiple stakeholders, which includes running governance calls and preparing presentation materials/decks for committee meetings

• Provide subject matter expert support in preparing business requirements and functional specifications for regulatory automation projects. Perform Product Validation/Proof of Concept, in partnership with Finance users, Corporate Technology and external vendors

• Be a product owner, work closely with Corporate Technology-scrum master and teams, participate in design/build discussions

• Develop testing approach, scope and plan. Execute system tests by leveraging on an automated tool to prepare test cases, build expected results and run end to end tests

• Identify areas of improvement, best practices in processes, brainstorm and propose solutions to address project or test issues and concerns in timely manner

• Manage ongoing tactical and strategic finance platform enhancements and automation

Required qualifications, capabilities and skills

• Bachelor's Degree in Accountancy, Finance, Information Systems or a related discipline

• Minimum of 3 years of experience with 1 year in the banking industry

• Minimum of 1 year of experience in Finance/Product Controller/Business Analyst/Product Owner with regulatory reporting solution implementation

• Strong in data analysis with the ability to gather and validate facts, define gaps, perform impact analyses, draft business requirements, translate and streamline complex business requirements into functional specifications for technology builds

• Strong qualitative and quantitative analytical and problem-solving skills with strong interest to analyze large volume of data sets and present conclusions concisely

• Highly-motivated self-starter who thrives in a fast-paced, deadline-driven environment, demonstrates excellent time management and planning skills, and possesses the ability to handle multiple assignments at the same time

• Positive attitude and easy to work with while delivering on high priority and time sensitive initiatives. Highly inquisitive, solution-focused, enthusiastic, diligent, and capable of challenging status-quo

• Strong verbal and written communication skills with the ability to articulate complex issues clearly

Preferred qualifications, capabilities and skills

• Knowledge and experience of industry leading regulatory reporting vendor application e.g., Adenza (Axiom), WKFS, Reveleus and ledger and system upgrade/implementation

• Ability to use Confluence/Jira/Tableau/Alteryx/UiPath/Excel macro or any digital accelerator tools to support project deliverables

• Proficiency in Microsoft Excel

• Ability to read Chinese and converse in Mandarin to read documents in Chinese and partner with teams and liaise with stakeholders from China

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=a003d84752ab50c24f4c0a98e14f203c

Quality Control is part of the Assets & Wealth Management Operations Team supporting all aspects of client Onboarding to include the fulfilment of Anti Money Laundering (AML) and Know Your Client (KYC) requirements for the Wealth Management division of JPMorganChase.

As an Analyst within the KYC Quality Control team, you will be responsible for ensuring that all client KYC records adhere to regulatory standards. Your role will involve ensuring the high quality and timely completion of all client-level due diligence requirements at the beginning and renewal of client relationships. You will also be tasked with making independent recommendations regarding AML risk and escalations, serving as the first line of defense.

Job responsibilities:

• Review, analyze client KYC information and ascertain whether on-boarding or periodic review of the client will post additional AML and reputation risk.

• Analyze challenging account opening situations and ascertain whether there will be potential issues.

• Validate source of wealth corroboration according to firm guidelines.

• Review of client documentations in accordance with regulatory requirements.

• Coordinate with compliance and control function where it relates to regulatory audits / requests / initiatives.

• Represent the team and participate in KYC/AML related discussions, committees, and forums.

• Conduct periodic training & awareness sessions to new hires and various refreshers to staff.

• Share information, knowledge and expertise with peers and team members.

Required qualifications, capabilities, and skills:

• Bachelor’s Degree

• At least 2 years of experience in AML/KYC, Customer Due Diligence, risk management, audit or compliance, with focus on KYC/AML.

• Broad knowledge of rules and regulations for various Asia jurisdictions (particularly in Hong Kong and Singapore), with focus on KYC/AML.

• Ability to work in a fast paced environment where multitasking is the norm and ability to handle escalations and drive to resolutions.

• Ability to identify and focus on issues at a holistic level and yet be detailed oriented and independence in thinking when analyzing.

• Ability to handle escalations and drive to resolutions.

• Excellent communication skills.

Preferred qualifications, capabilities, and skills

• Knowledge of Private Banking/Wealth Management business.

• Proficiency in written and verbal Mandarin as you will be expected to review documents in Chinese to support China clients.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=6027dbc8ddc59cc791a805153dc5390c

Location: Raffles Place

Duration: 12 Months Contract

Working Hours: 9am to 6.30pm (Mon - Thurs) and 9am to 5.30pm (Fri)

• Apply freeze of bank accounts in accordance with operational requirements.
• Coordinate with Anti-Scam Centre to assist in tracking and recovering funds lost by customers.
• Ensure that instructions to act on accounts and provision of banking information are supported with police orders.
• Ensure proper daily takeover and handover in accordance with 24 hours operational arrangement.
• Enhance market intelligence network by maintaining a working relationship with all industry members to keep abreast of fraud management developments, threats and trends.
• Other ad hoc duties assigned

Requirement

• Minimum Diploma/ Degree in any field

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Overview / Brief

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards

Diversity is part of our DNA. LDC strives to create a diverse and inclusive work environment where people can thrive regardless of gender, sexuality, ethnicity or background.

Sustainability

Sustainable value is at the heart of our purpose as a company

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us.

Reporting to the Regional FPSO Manager, we are looking for an FPSO Analyst to drive business transformations by developing and improving core business processes/structures and facilitating the implementation of new systems/processes/requirements with minimal business impact. Your objectives will be to ensure that the systems meet business requirements, controls, and compliance; that users are trained and use the system correctly; and that support is delivered in a pro-active and efficient manner. You will work as part of the Regional FPSO Team, interacting closely with the regional functional teams, regional management and the Global FPSO team.

Main Responsibilities:

1) Act as a Regional Finance Coordinator on system/project roll outs:

• Be a central point of contact to coordinate, engage key Finance members, organize meetings, and facilitate discussions
• Participate in finance system/project implementations end-to-end and work closely and efficiently with cross-functional Global/Regional teams to ensure timely completion of projects
• Articulate business requirements, evaluate business process, and provide support on documentation
• Co-lead change management, highlight blocking issues and ensure prompt resolution
• Monitor projects and co-present project status and metrics to regional management and stakeholders
• Pro-actively communicate any system implementation changes (before and after) to Finance users to mitigate any downstream impact to business operations

2) Support country deployments of front and back-office applications:

• Translate local requirements, identify gaps, align, and integrate into global applications end-to-end following core/group global standard model
• Validate approach on system testing, and develop jointly with team members on detailed test plan

3) Act as a Subject Matter Expert in Systems & Finance Processes

• Be a functional expert in business systems/processes and have a good understanding on interconnected systems workflow
• Collaborate with business and discover new opportunities for Power BI, RPA or related automations development.
• Actively participate with operational teams to define system/operational requirements for new business requirements/initiatives/acquisitions
• Facilitate the review of front and back-office business systems/processes tickets
• Optimize, improve, and streamline business process, ensure proper control, and process compliance

4) User support & training

• Engage with key users and arrange training for them
• Bring any useful updates/training feedback for functional evaluation

5) Post implementation monitoring / Performance monitoring

• Monitor projects KPIs and track deliverables are met

Experiences:

• At least 3-5 years of strong operational experience in project management and finance processes/systems implementations
• Working knowledge of Financial Markets, in particular Commodity is preferred

Other skills (Computer Skills, etc):

• Project Management skills and good knowledge of key finance processes and best practices
• Experience with UAT (User Acceptance Testing), systems like SAP, Microsoft Dynamics AX, trading systems, payment system (FIS TRAX) and Cash Management system (Quantum) would be a plus
• Good Microsoft Office skills
• Strong verbal and written communication skills to interact with different levels of stakeholders
• Proactive and driven to support Finance users
• Independent and display positive attitude towards problem solving
• Ability to multi-task and handle ambiguity in a high-pressure atmosphere. Flexibility on working time/travel during project implementation

Academics:

• Degree in Business/Accounting/Economics or any related field of study

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Vishay Intertechnology Asia Pte Ltd is currently seeking a contract Financial Analyst with opportunities to convert to a permanent role.

Primary Responsibilities:

• Review the actual operating results submitted by Asia locations and identify issues to clarify with the site finance team. Ensure that matters pending clarifications are promptly followed up and resolved in a timely manner.
• Review forecast and budget submissions from Asia locations and ensure that submission is aligned with Corporate guidelines
• Ensure financial records are maintained in compliance with specified policies and procedures.
• Assist in ensuring tax compliance in the Asia locations
• Provide advisory to the Asia locations on appropriate accounting standards and financial reporting treatment prescribed by the Controllers Manual
• Assist in ad-hoc requests from Corporate which include providing instructions and guidance to locations

Requirements:

• Bachelor's degree in accountancy or ACCA or equivalent qualification
• Minimum 3 years experience in financial analysis and management reporting, preferably in a manufacturing environment.
• Good knowledge of accounting standards, US GAAP, and SOX requirements. Must have experience in reviewing balance sheets and income statements.
• Excellent written and verbal communication skills with the ability to communicate effectively with regional finance personnel.
• Strong analytical and problem-solving skills, meticulous with an eye for detail.
• Mature, self-motivated, proactive, and able to deliver results within tight deadlines.
• Ability to work in a fluid, dynamically changing, and results-oriented environment.

With us, you'll experience unique career paths, an open and collaborative culture, a stable business that will be there for you, and opportunities to work globally and locally.

Do you have the skills we need? Are you ready to power your career as you power the world? If so, apply today with your current and expected salary.

This is a permanent opportunity to join one of the largest long-term projects for a government sector company by the end of this year. The job title is System Analyst, but the role will function more as a Business Analyst, bridging the requirements from users to the development team. The position also requires 24/7 support during the Go-Live phase of the project. You will serve as the point of contact (POC) for the system used in the project. Upon successful onboarding, you will undergo free training and certification on the system’s modules.

Responsibilities:

• Assist in the implementation and optimisation of system.
• Gather and analyse user requirements to enhance system functionality.
• Collaborate with stakeholders to understand their needs and challenges.
• Conduct testing and validation of new features and updates in the system.
• Develop user documentation and training materials for staff.
• Provide support and troubleshooting for system-related issues.
• Monitor system performance and suggest improvements.

Requirements:

• Degree in Computer Science, Computer Engineering or IT equivalent.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Eagerness to learn and adapt to new technologies.
• Willingness to do 24/7 support during the Go-Live phase of the project

Morgan McKinley Pte Ltd

Cedric Ferreras

EA Licence No: 11C5502

EA Registration No. R1870889

Responsibilities:

• Perform thorough research, analysis, and tracking of legislation, policies, and regulations that have a significant impact on renewable energy and environmental markets globally. This involves staying abreast of regulatory developments, evaluating their implications, and providing insightful assessments
• Conduct continuous monitoring and forecasting of sales trends within the environmental commodities sector to stay ahead of market dynamics, enabling strategic decision-making and ensuring alignment with the evolving landscape of environmental commodities
• Oversee the end-to-end management of environmental commodities contracts, from closure to order fulfilment
• Collaborate closely with internal and external stakeholders to streamline the execution of contracts, ensuring seamless deliveries
• Develop insightful analytical deliverables for both internal and external distribution, to support informed decision-making
• Facilitate the creation of client-centric presentations, offering comprehensive insights into diverse environmental commodities markets.
• Support ad-hoc operation tasks

Requirements:

• Bachelor’s degree in Business, Economics or Engineering preferred
• Experience of 1-3 years research and data analysis
• Fresh graduates are welcome to apply
• Specific experience in energy and/or environmental markets is a plus
• Excellent communication, interpersonal skills, strong analytical perspective, attention to detail and accuracy
• Strong Microsoft Excel, PowerPoint and Power BI skills required

What We Offer:

• Competitive salary and benefits package
• Opportunities for professional development and career advancement
• Supportive and collaborative work environment
• Hybrid working hours

Responsibilities:

• Prepare, assist, and maintain banking-related documentation for bank accounts, corporate credit card applications, internet banking set up, issuance of bank guarantees, and any new banking services implemented including administrator role.
• Maintain and update bank accounts master list, user access listing, trade finance transactions, and FX deals in our internal system.
• Perform supporting duties of system administrator for our banking platforms, finance portals, and Oracle cash management system which includes user acceptance testing and troubleshooting.
• Assist with monitoring and reporting of group cash positions, working closely with local Finance teams in each country to ensure cash positions are met.
• Co-ordinate weekly and monthly cash and assist in month-end closing activities.
• Check and arrange for authorization while always ensuring that internal controls are diligently enforced.
• Assist in year-end audit confirmations for Treasury-related activities to auditors and audit schedule.
• Participate in new Treasury integration projects.
• Perform ad-hoc administrative duties such as arranging for couriers and sending documents for signatories of authorizers and directors across the Group and other assignments where necessary.
• Working capital management by preparation of group inventory aging, AR aging, AP aging reports
• Group credit review of customer and supplier

Requirements:

• Bachelor's Degree in Finance discipline
• At least 3-5 years of relevant experience in a Treasury role
• Good understanding of banking processes and proficiency with banking platforms.
• Has experience with banking processes, can liaise with banks and coordinate with different departments.
• Comfortable working with large data sets with good presentation and excel skills.
• A team player with a willing-to-learn attitude and meticulous in their work who is flexible with a good ability to multi-task effectively and ensure timely delivery.

On behalf of our client we are looking for a Business Analyst to work on one on one basis on various tasks.

Job Role:

The Business Analyst will be meeting with stakeholders to gather requirements,​

analyzing needs and translating them into clear, feasible solutions and documenting requirements and refining user stories prior to backlog grooming and development

Another key is that BA provides valuable insight to ensure the critical features are defined correctly and that unnecessary features are omitted to save time and money.​

Key Responsibilities ( but not limited to):

• Identify and communicate with key stakeholders
• Gather, review and analyze business and industry data, including KPIs, financial reports and other key metrics using data analytics tools
• Liaise between various business departments and groups
• Assess options for process improvement, including business process modeling
• Maintain documentation regarding various projects, processes and operations
• Training Users

Skillsets:​

1. ​Effective communicator and has the ability to influence key stakeholders to support proposed strategies and improvements.
2. Critical and Analytical Thinker​
3. Strong requirements management​
4. Proficiency in Data Analysis tools and techniques.​
5. Good Communication and Interpersonal Skills
6. Familiarity with container leasing business, sales quotation applications, procurement/claims applications is an advantage
7. Ability to coach and guide lesser experienced Business Analyst.
8. Experience working in agile development environment .

Kindly be informed that only shortlisted candidates will be contacted.

Gomes Divya.

Direct line: 66318505 (Ext.405)

EA License No: 19C9769

Email: [email protected]

Personnel Registration Number: R22108982

Job Descriptions

• Collaborate with business stakeholders and functional teams to gather and document business requirements for SAP ERP system enhancements and customizations
• Translate business requirements into functional and technical specifications and work with developer to develop efficient ABAP programs, reports, and interfaces that support business processes
• Perform configuration settings and maintenance on the FICO modules
• Develop and maintain functional and technical documentation, including program specifications, test plans, and user guides
• Identify opportunities to optimize existing SAP processes, recommending and implementing improvements that enhance operational efficiency and effectiveness
• Participate in system upgrades, patches, and new module implementations by providing technical expertise and analysis
• Troubleshoot and resolve SAP-related issues, providing timely support to end-users
• Stay up-to-date with the latest SAP technologies, trends, and best practices to propose innovative solutions
• Any other jobs or duties assigned by the Manager, IT

Job Requirements

• Degree/Diploma in Information Systems, Computer Science or related disciplines
• Strong understanding of SAP modules and processes, with the ability to analyze and interpret complex business requirements.
• Minimum 3 years working experience in supporting SAP FICO modules.
• Research and analytical skills with excellent verbal and written communications skills and ability to articulate and convey information concisely.
• Strong problem-solving and troubleshooting abilities.
• Ability to adapt to evolving SAP and IT technologies.
• SAP certifications and experience with SAP S/4HANA are a plus.
• Proficiency in other tech tools like RPA will be a bonus.

This position is an additional headcount within the team to enhance client support and service delivery. A background in finance or banking is not required—we are looking for someone who is willing to learn and take on an administrative role. Strong organizational skills and effective communication in English and Japanese are essential, as the successful candidate will use both languages almost every day.

Responsibilities:

• Administrative Support:
  Assist Relationship Managers (RMs) with scheduling meetings, maintaining accurate client records, and completing ad-hoc tasks as assigned.
• Documentation Management:
  Prepare, review, and process account-opening documents, funds/securities transfer instructions, and compliance-related paperwork.
• Coordination:
  Collaborate with internal teams, such as compliance and operations, to ensure seamless service delivery.
• Reporting:
  Generate and distribute reports/statements on client portfolios and investment performance.
• Client Support:
  Address administrative requests from clients, ensuring their needs are met while maintaining a professional relationship. This includes providing beverages to clients and guests during meetings held at the office.

Qualifications:

• Fluency in Japanese (spoken and written) is compulsory for this role.
• Japanese-Language Proficiency Test (JLPT) N1 or at least N2 certification is required.
• Strong organizational skills with attention to detail.
• Basic understanding of finance or business is a plus, but not mandatory.
• Prior experience in financial services is helpful but not required—we welcome those willing to learn.
• Knowledge of compliance or KYC processes is advantageous.
• Strong communication and interpersonal skills in both English and Japanese, as both languages will be used daily.
• Proficiency in Microsoft Office Suite; word and excel.

Skills:

• Ability to multitask and manage time effectively.
• Positive attitude with a client-first approach.
• Motivated to learn and improve continuously.

Salary:

Negotiable based on experience.

Job Summary

To provide SAP Basis support for a local Chinese restaurant. He/She will be

• responsible for the day-to-day operations of the SAP systems.
• system configuration, administration, monitoring, and troubleshooting of the environment.
• He/She will need to provide technical support and leadership for SAP systems, which can include implementing patches, overseeing upgrades, establishing processes for monitoring performance, system configuration, design, and application support.

Job Description

• Ensuring 24/7 SAP system availability.
• Responsible for Managing User/Client Administration, Authorization Management, System Performance Management, Audit Management, Transport Management System, Background Job, Patches installation, System Backup & Recovery, Kernel Upgrade, OS & Database Maintenance for Jumbo Group wide.
• Responsible for managing and conducting SAP Business Continuity Planning, Disaster Recovery.
• Ensure Optimum server performance and Preventive maintenance to keep daily operation smooth.
• Manage SAP daily support ticket within defined Service Level.
• Custodian for SAP System Architecture, Hardware, and integration landscape.
• Manage and liaise with third party vendor.
• Deliver all IT projects on time.
• Any other ad-hoc duties as assigned by the Manager from time to time.

Job Requirements

• Degree in Computer Science , Information Systems, Engineering, or equivalent
• Knowledge in Basis Administration is a must
• 1 to 2 years of relevant SAP Basis experience
• Basic knowledge on SAP HANA and Netweaver technology
• Interested in processes within software development landscapes
• Prior experience in S4/Hana would be advantageous
• Analytical, meticulous and have good sense in troubleshooting
• Ability to articulate and communicate with people of all levels in the organization
• Able to work independently and lead in projects
• Linux, SAP S4/Hana environment

The candidate must have experience on implementation of treasury related functions and SAP interfaces.

The SAP integration implementation experience is mandatory.

Job Description:

The support consultant is responsible for the configuration, implementation, and troubleshooting of the financial modules within the SAP system. The primary areas of focus include Accounts Payable, Procurement to Pay, payment instruction to bank, bank statement processing, treasury, vendor business partner management and analysis.

Key Responsibilities:

1. Configuration and implementation of the SAP FICO modules, including General Ledger, Accounts Payable, Controlling, Treasury, etc.

2. Analyze business requirements and translate them into appropriate configuration settings within the SAP FICO system.

3. Perform comprehensive testing of the configured FICO modules to ensure accuracy and functionality.

4. Provide support and troubleshooting for Accounts Payable-related issues, such as vendor master data maintenance, invoice processing, and payment processing.

5. Responsible in the Procurement to Pay process, from purchase requisition, purchase order, invoice management to bank payment.

6. Work with bank solution to implement SAP Treasury related functions or payment interfaces.

7. Set up and maintain the bank statement processing functionality, ensuring accurate and timely reconciliation of bank transactions.

8. Troubleshooting experience on the bank payment instruction process, ensuring compliance with financial institution requirements.

9. Manage the vendor business partner lifecycle, including vendor creation, maintenance, and performance evaluation.

10. Develop and generate financial reports and analyses to support decision-making processes.

11. Collaborate with cross-functional teams, such as IT, business analysts, and end-users, to address FICO-related issues and provide training.

12. Participate in project planning, documentation, and knowledge transfer activities.

13. Stay up-to-date with the latest SAP FICO functionalities, patches, and best practices.

Required Qualifications:

• Bachelor's degree in Accounting or Business IT.

• Minimum 3-5 years of experience as an SAP FICO Consultant.

• Proven expertise in the configuration and implementation of SAP FICO modules, including Accounts Payable, Procurement to Pay, bank statement processing, bank payment instruction, treasury, and vendor business partner management.

• Have global SAP implementation experience on FICO and Treasury.

• Support experience on Kyriba Treasury functions will be added advantage.

• Excellent problem-solving and analytical skills.

• Strong communication and interpersonal skills to work effectively with cross-functional teams.

• Experience in project management and implementation methodologies.

• Certification in SAP FICO or relevant SAP modules is preferred.

Please proceed with Job Posting with the above Job Description.

Please let us know for any support or assistance.

As a Salesforce SupportConsultant in APAC, you will be required to assist our clients in the field of Retail and Luxury, on assistance to Project Ownership, management of functional evolution projects and Application Maintenance. You will intervene in particular Salesforce (CRM), in full development of the growth of connected digital business.

Role Description

• Participate in Salesforce projects, roll-outs including localizations and support.
• Participate in functional and technical support by qualifying tickets and issues from the customers or L2 support team by following existing procedure, process and SOP documents.
• Preventive maintenance of the solution: Participate in the deployment of new versions, in coherence with the functional roadmap of the editor and the constraints of the client
• Level 2 expertise: analyze and document the anomalies, qualify and diagnose the problem. Support to deep dive/test on Level 3 (software editor) related issues with Level 2.0 experts.
• Communicate with customer, L2 support team on solutioning of tickets.

Profile

• Minimum Diploma or Bachelors in Information Technology , Business and Engineering
• Minimum 1-3 years of experience, in customer and Technical Support
• Minimum 1-2 years of experience in Salesforce Administration and Salesforce Support
• Motivated, with good interpersonal and editorial skills, you are recognized for your rigor, your analytical capacity and your strength of proposal.
• Experienced in Retail Industry, CRM and Software Implementations is a plus.
• Good command over English.
• Mandarin is a good additional value.
• Certification : System Administratorand Service Cloud

Location: Henderson Road

Working Hour: 5 Days work Week 9AM – 6PM

Salary: $4,500 - $5,000

Job Scope

• Be the primary technical contact for customers and in house repair jobs
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• With hands on experience on compressors, turbines and pumps mechanically
• Be willing to travel if needed.

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Position: Desktop Support Engineer (Band 1)
Working Location: Tuas / Changi (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,600 - $2,800

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Interested candidates feel free to contact me.

wa.me/6597930832

Liaw Ying Ru Karis Reg No: R24125303

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Title: Patching & Change Request Coordinator (L1/L2 Support)

Location: Onsite – Singapore
Shift Timings: Rotating shifts (9am-6pm, 1pm-10pm, 9pm-6am) including occasional overnight shifts for UAT and weekend work as required.

Job Summary:
This hands-on role involves managing and executing patching processes, raising Change Requests (CR), performing User Acceptance Testing (UAT) patching, and supporting production patching according to Standard Operating Procedures (SOPs). The Patching & Change Request Coordinator will play a key role in maintaining system readiness by adhering to established processes in a collaborative patching room environment. This role is ideal for individuals with prior L1/L2 support or service desk experience and is open to professionals re-entering the workforce.

Key Responsibilities:

1. Patching and Change Request (CR) Management:Conduct system patching activities in line with SOPs by following step-by-step instructions, including taking snapshots, executing system rebatch, and supporting application testing.
   Raise and manage CRs, ensuring proper documentation, submission, and follow-ups as required.
   Execute UAT patching and production patching with precision and in coordination with the bank’s technical team.
   
2. Standard Operating Procedure (SOP) Compliance:Follow SOPs closely to ensure patching is completed smoothly by pressing necessary prompts, capturing snapshots, and completing rebatch and other required tasks.
   Conduct user follow-ups to verify system integrity post-patching.
   
3. Shift-Based Monitoring and Support:Work in rotating shifts, including occasional night shifts, to ensure 24/7 patching coverage.
   Participate in weekend shifts as needed during UAT testing, ensuring seamless operations and handovers.
   
4. Reporting and Coordination (for Lead Role):Download and review patching reports, allocate CRs to engineers with designated quotas (e.g., 20/30/10 each).
   Conduct follow-ups every hour and manage UAT checkpoints by 6pm to ensure timely progress.
   
5. Liaison with Technical Team:Coordinate with the bank’s technical team to address any technical issues that may arise during patching.
   Support team members with queries related to the patching process or CR management.
   

Qualifications:

• 1-2 years of experience in L1/L2 support, desktop support, or service desk roles.
• Familiarity with patching processes, CR handling, or similar operational tasks in an IT environment is a plus.
• Strong attention to detail and ability to follow SOPs without deviation.
• Effective communication and coordination skills for follow-ups and user support.

Additional Details:

• Open to candidates re-entering the workforce, especially those with a prior background in desktop support, service desk, or related roles.
• Ability to work shifts, including occasional night shifts, as well as some weekend UAT support.

Key Skills:

• System patching and CR management
• SOP adherence and documentation
• Basic troubleshooting and desktop support
• Clear communication and follow-up skills

The Opportunity:

Adecco is partnering with a Korean MNC specializing in metal trading, and we are seeking a Sales Support Executive to join their business permanently! Reporting to the Manager, the successful incumbent will play a key role in supporting the company's commodity trading division, focusing specifically on 1 metal commodity to ensure seamless coordination between internal and external stakeholders to manage all shipping documentation and logistics for commodity transactions.

• Full-time, permanent opportunity
• Work location: Central region (near Bencoolen MRT)
• Work hours: Mon-Fri, 9am - 6pm
• Salary: up to $5,500 / month + AWS + VB

The Job:

• Accurately prepare and manage sales orders, invoices, and related sales documentation to ensure timely and efficient order processing and financial tracking.
• Prepare detailed shipping documents (e.g., bills of lading, packing lists, certificates of origin) for metal commodity shipments, ensuring compliance with local and international regulations.
• Handle all banking documentation, including letters of credit (LCs), bills of exchange, and other required financial documents for cross-border transactions.
• Main point of contact between shipping companies, banks, customers, and vendors to confirm accuracy and resolve any discrepancies or issues related to shipping and banking documents.
• Monitor the shipment process to ensure timely delivery, track document submission deadlines, and update internal systems with shipment status and relevant information.
• Ensure all documentation meets trade, customs, and banking regulations, as well as the company's internal compliance standards for commodity trading.
• Communicate effectively with customers on shipping schedules, document requirements, and order status, offering support to ensure smooth and positive interactions.
• Work closely with Sales, Finance, and Logistics teams to ensure alignment on shipment schedules, payment terms, and document accuracy.

The Talent:

• At least 4-5 years of relevant experience in a similar role, prior experience in handling letter of credit documentation for metal commodities is highly advantageous.
• Ability to communicate in Chinese language to liaise with native Chinese-speaking counterparts based in China.
• Meticulous, team player with excellent interpersonal and communication skills.
• Knowledge of SAP ERP system is a plus.

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• To ensure your application is reviewed, attach your resume and email [email protected] to apply. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

Information:

1. Monday – Friday : 8.15am-5.30pm

Responsibilities:

• Prepare Proforma Invoice, Contract of Sales, Sales Order Confirmation, Quotation & other sales documents
• Follow-up on product label, ensure label design are approved by customer before proceed with the printing
• Consolidate and update of Sales Forecast & Sales Summary
• Assists the Business Support team in Procurement coordination
• Liaise with Suppliers on printing of product labels, leaflets & other packaging materials
• Liaise with Regional offices for Sales/Marketing related matters
• Liaise with various department to fulfil customers’ orders
• Coordinate on exhibition held at local/overseas
• Sourcing & coordinating on diaries, calendars, table planners & corporate gifts
• Attending to visitors and setting up of meetings
• Travel arrangement on Hotel & flight booking, Visa application and submission
• Double-Tax Deduction submission to IE Singapore
• Distribution of mails to Directors
• Provide Secretarial duties to Directors
• Handling telephone enquiries & email

Requirements:

• ITE / Diploma in Marketing/Business fields
• Proficient in Microsoft Excel, Microsoft Word and Microsoft Power Point
• At least 1-2years’ experience in sales administration and coordination will be added advantage
• Past working experience in a secretary role is an advantageous

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

• Perform end user IT Support
• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

Responsibilities

1. Hypervisor Management:

a. Design, implement, and maintain virtual infrastructure using hypervisor technologies such as VMware or Oracle Linux Virtualization Manager (OLVM).

b. Monitor and optimize virtual machine performance, resource allocation, and utilization.

c. Ensure high availability and reliability of the virtual infrastructure through proactive maintenance and monitoring.

d. Manage and resolve incidents and problems related to the virtual environment.

2. Storage Management:

a. Oversee the administration of storage systems, such as SAN and NAS.

b. Perform regular storage health/utilization checks and recommend optimization.

c. Ensure sufficient capacity for application/infrastructure needs across storage systems.

d. Manage and resolve incidents and problems related to the storage systems.

3. Backup Management:

a. Manage backup solution for client’s environment.

b. Monitor backup schedules, ensuring successful completion and addressing any failures.

c. Ensure compliance with data retention policies and regulations.

d. Manage and resolve incidents and problems related to the backup solution.

4. Documentation and Reporting:

a. Maintain documentation of virtual environments, storage configurations, and backup procedures.

b. Generate regular reports on system performance, capacity planning, and backup status.

c. Prepare Root Cause Analysis report for high severity incidents.

d. Escalate to vendor when necessary for incident resolution.

Requirements

• Degree / Diploma in Computer Engineering or related

• At least 4-5 years of relevant working experiences

• Prior experience in operations (managing team/solution architect) with minimum expertise in:

• Hypervisor: VMware & Oracle VM

• Storage: HPE Storage (3Par) and SAN Switches

• Backup: Veritas NetBackup

Licence no: 12C6060

• Working Location: Tuas (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,700-$3,200

Responsibilities:

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Responsibilities:

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job purpose

To monitor and maintain the networks, application softwares and hardware systems in the company; providing technical support to local and overseas staff via remote or in person and proposing cost-saving solutions to meet the needs.

Duties and responsibilities

Providing first-level helpdesk and end-user support.

· Installing and configuring computer hardware, software, systems, networks, printers and handheld scanners.

· Monitoring and maintaining computer systems and network infrastructure from end to end – patch panels, UPS, routers, switches, wireless access points, Firewalls, internet connectivity, VPN connectivity etc.

· Administration and management of physical and virtual servers (patching, updating etc.).

· Administration of user accounts (Active Directory, LDAP).

· Troubleshooting system and network problems and diagnosing and solving hardware or software faults.

· Repairing equipment and replacing parts as required.

· Managing backup jobs.

· Providing support, including procedural documentation and relevant reports

· Supporting the roll-out of new applications.

· Maintaining records of software licenses.

· Managing IT Assets, inventory and other IT supplies.

· Source and co-ordinate with vendors for procurement, maintenance and support issues.

· Testing and evaluating new technology.

Requirements

· Proven 3 – 4 years of hands-on experience working in an end-user IT Support role or computer operations environment.

· Experience in installation, setup, configuration, migration, upgrading and maintenance of servers, PCs, OS, software and other related peripherals.

· Required technical troubleshooting skills for Windows 10, 11.

· Knowledge on Windows Server 2012, 2016 and 2021.

· Managing of Action Directory and User email accounts, Symantec Endpoint Protection and Veritas Backup Exec Virtualisation preferably VMware.

· Basic networking protocol (DNS, DHCP, VLAN) with advanced printer / peripheral device troubleshooting.

· Support for handheld smartphones and tablets.

· Monitor and ensures compliance with company’s IT Security policies.

· Patch management.

· Able to work independently and carry out day-to-day IT support with good analytical problem-solving, time management and decision making skills.

· Willingness to take ownership of task and express interests in learning new technologies and systems.

· Cyber-security background will be an added advantage.

Working conditions

· Singapore based.

· 5.5 work days / alternate Saturday