• Location: Suntec
• Salary budget: up to $6000
• Contract Duration: 5 Months Extendable

Job Responsibilities:

• Support the FP&A team in monthly FP&A activities including Best Estimate, Actuals, Forecast and annual budgeting
• Consolidate monthly financial reports and management reports for Asia region on a timely basis
• Perform monthly variance analysis of the P&L and KPIs against forecast and plan and working closely with the country finance to gather inputs/data
• Provide insightful analysis and commentaries to the management for their decision making
• Streamline processes, enhance and build new reports according to evolving requirements
• Support the management in any ad-hoc request or analysis
• Assist the regional finance in any ad-hoc projects

Requirements:

• At least 3 years of Financial Planning and Analysis experience preferred Degree in Accounting/ Finance
• Strong in Excel
• Knowledge in HFM, Hyperion (Essbase) and SAP an added advantage
• Able to work under pressure with tight deadline
• Able to handle tasks independently
• Good analytical skill, with an eye for detail

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Gather and compile data from diverse sources, including databases, surveys, and reports, to create a comprehensive view of performance
• Analyze data to identify trends, patterns, and insights that inform strategic initiatives
• Utilize statistical tools and software to interpret complex datasets and deliver clear findings
• Prepare and present insightful reports based on data analysis to stakeholders at all levels
• Create compelling visualizations, charts, and graphs to effectively illustrate key findings and support decision-making
• Provide actionable insights and recommendations that enhance business performance and drive growth
• Collaborate with various departments to understand their data needs and ensure alignment with organizational goals
• Work closely with team members to enhance data collection methods and improve overall analysis processes
• Support ongoing projects by delivering data-driven insights that inform strategies and initiatives
• Stay updated on industry trends and best practices to continually enhance analytical techniques and tools

JOB REQUIREMENTS

• Diploma in Business, Finance, or a related field
• Strong analytical and problem-solving skills
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Basic knowledge of data analysis tools (e.g., SQL, Python, R) is a plus
• Good communication and presentation skills

EA Reg. Number: R21100629

EA License Number: 22C1278

Business Functions

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.​

Responsibilities

• Manage customer escalated issues and complaints related to corporate banking products/services/processes, including Fraud/Scam escalations
• Conduct investigations and provide timely updates and end-to-end resolution to customers
• Collaborate with internal stakeholders to analyse customer issues and provide solutions
• Maintain detailed record of actions taken and updates to customers
• Review interactions with customers and share areas of improvement with service staff to address any gaps in service delivery
• Assist with adhoc tasks/support as required

Requirements

• Minimum 2 years of customer service experience with strong knowledge of corporate banking products
• Team player with ability to multi-task and work independently
• Excellent written and verbal communication skills to communicate clearly with both external customers and internal stakeholders including senior management
• Be customer-obsessed to provide innovative solutions and accurate information with empathy
• Innovative and creative in problem solving and strong analytical skills
• Ability to take ownership of tasks and adapt to evolving changes

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Responsibilities:

• Collaborate with stakeholders and vendors to gain a comprehensive understanding of processes and project plans while ensuring the integrity of master data for the Bank Connect-ERP system.
• Facilitate User Acceptance Testing (UAT) by identifying and resolving defects, and documenting results to ensure project readiness for Go-live.
• Cultivate strong relationships with internal and external stakeholders through exceptional support and effective partnership-building.

Requirements:

• Bachelor’s degree in Accountancy, Corporate Finance, Economics, or a related field.
• A minimum of 3-4 years of experience in treasury management.
• Well-versed in treasury operations and SAP Treasury Module.
• Prior experience in ERP data migration or related projects a plus.

Interested candidate please email your updated CV to [email protected] for review.

Registration Number: R1331018

Triton AI Pte Ltd

EA: 21C0661

Role: General Ledger Analyst

Location: Tampines

Duration: 6 Months Contract (with a possibility of conversion)

Working hours: Monday to Friday 9.00am – 6.00pm

Salary: $5000 per month

Primary Responsibilities:

• Perform month end closing process including journal entries preparation, balance sheet account reconciliations
• Review and analyze monthly variances for any irregularities or unusual transactions and work closely with other counterparts to understand those variances
• Preparation and computation of monthly sales accrual computations
• Preparation and timely submission of monthly, quarterly, year-end reporting package to Regional FP&A
• Ensure financial records are maintained in compliance with specified policies and procedures.
• Complete quarterly P&L forecast & annual budget
• Liaise with external auditors for statutory audit, including preparation of audit schedules and financial statements
• Assist the Regional Team with other administrative tasks for month end close
• Any other assigned duties

How to Apply:

Location: Paya Lebar

Duration: 6 Months Contract

• Work closely with Accounting team ensure accurate monthly closing
• Prepare journals for internal cross-charging and other ad-hoc tasks.
• Prepare P/L variance analysis for internal meetings.
• Prepare/submit management reports according to the specified deadlines.
• Monitor actual collections and payments.
• Prepare presentation decks for management meetings and budget meetings.
• Other adhoc duties as assigned.

Requirement:

• Degree holder with Finance related qualification with minimum 2 to 5 years of relevant work experience

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

• Work closely with Accounting team ensure accurate monthly closing
• Prepare journals for internal cross-charging and other ad-hoc tasks.
• Prepare P/L variance analysis for internal meetings.
• Prepare/submit management reports according to the specified deadlines.
• Monitor actual collections and payments.
• Prepare presentation decks for management meetings and budget meetings.
• Other adhoc duties as assigned.

Requirements:

• Degree holder with Finance related qualifications
• 2 to 5 years of experience in a similar capacity

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Assist in collaborating with end users to define their data needs and requirements for dashboard products.
• Coordinate with the external vendors to ensure the timely delivery of dashboard data products
• Monitor the usage & adoption rate and collect user feedback of all products
• Provide ongoing support and improvements to the dashboard data products based on user feedback and changing requirements.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Details / Job Description:

1) Internet Banking Testing - user acceptance testing for Internet Banking.

2) Mobile Banking Testing]

3) ICH Testing - To assist in user acceptance testing for Integrated Multi-Channel Host.

4) Ad-hoc duties as and when assigned.

5) Perform manual testing for functional testing and regression testing.

6) Track and monitor testing progress and defect resolution.

7) Provide regular test progress to Team lead.

8) Assist in admin work like data update and other adhoc projects as assigned by the supervisors

Job Requirements:

1. Writing SOP: Liaise with Business users to come out with a deck for end-users to follow a step by step activity to be done for some of the functions that are implemented

2. Set Up User Manual Guide: Production users are able to use the guide based on testing in UAT environment and help them in doing the same in production environment

3. Able to understand business requirements/functional requirements and translate them into test cases, fetch host data, test data preparation, triages.

Responsibilities

• Prepare and deliver accurate management reports, including monthly forecasts and semi-annual budgets, with variance and trend analysis for the region.
• Assist in developing budgets and forecasts, ensuring they reflect strategic goals and business priorities.
• Analyze financial performance and key metrics to identify risks and opportunities for improvement.
• Work with various departments to collect and verify financial data, ensuring accuracy and timeliness.
• Provide analysis and insights that connect financial reports to business strategies.
• Prepare ad-hoc reports and analyses as needed to support management decisions.
• Handle other tasks as required.

Requirements:

• Degree in Accounting or equivalent qualification.
• At least 3 years of relevant experience.
• Good in numbers and data.
• Proficient in MS Office including Power BI, Vlookup, Pivot Table and PowerPoint.
• Excellent communication and presentation skills to engage with stakeholders.
• Detail-oriented, organized, and a team player.
• Self-motivated and able to work independently.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QWR66RR9

Work Location: Upper Changi Road

Contract Period: From 1 Jan 2025 to 31 Dec 2025

· Mondays,Tuesdays and Thursdays: 8.00am to 5.00pm

· Wednesdays: 8.00am to 4.30pm

· Fridays: 8.30am to 5.30pm

Job Description:

1. Administration pertaining to movements of personnel

2. Ensuring the completion of check-list for new staff joining the school & staff leaving the school/service

3. Updating Staff List

4. Updating Staff Particulars, e.g. change of address & contact no., staff achievements, courses completed, etc

5. Updating School’s Achievements, including CCA achievements

6. Handle logistics for meetings

7. Check daily incoming mails and dispatch to respective personnel

8. Administrative duties for major events such as Founder’s Day, National Day cum Partnership Day & Secondary Four Graduation Ceremony, etc

9. Designing and printing of programme booklets

10. Preparing guest book for visitors

11. Foreign Schools’ Visit to AHS

12. Designing & preparing guest book for foreign visitors

13. Preparing momento photographs for foreign visitors

14. Updating school leaders’ & school’s calendar of events

15. General filing and photocopying duties

16. Any other administrative duties assigned by P/VPs such as arranging refreshments for meetings, photography, school organizational chart and general office administrative duties.

Qualifications and Skills Required:

1. Good interpersonal skills and a collaborative team player.

2. Good communication skills and comfortable engaging stakeholders.

3. Ability to multitask with good time management.

4. Proficient in Microsoft Office

5. Able to work on Saturdays, if necessary

Maxhunt Resource Pte Ltd | EA Licence: 22C1322

Loh Wing Sheng | Registration No: R22110239

Responsibilities

• Maintain existing business relationship through continuous follow up, responding to customers inquiries and resolving problems.
• Diligently supporting and reporting to team leads on day to day activities.
• Deliver presentations of products at customer sites.
• Recoup overdue payments from customers.
• Processing orders and ensuring prompt shipments to customers.
• Preparing packing list for warehouse to pack.
• Update customers on pending delivery dates and create delivery orders and invoices for deliveries to customers.
• Assisting deliveries for urgent shipments to customers. (Only if required)
• May required to travel to customers site for quarterly meeting, sales review and if any urgent is required

Job Requirements

• Preferably a diploma holder with at least 2 years’ relevant experience in office administration, sales administration or equivalent

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PC Deployment and Configuration

• Install, configure, and deploy personal computers and related peripherals, including desktops, laptops, monitors, and printers.
• Ensure that all PCs are set up according to company standards, including operating systems, software applications, and security protocols.
• Perform hardware and software upgrades as needed.

Troubleshooting and Technical Support:

• Provide technical support to end-users for PC-related issues, including hardware and software problems.
• Escalate complex problems to the appropriate IT teams when necessary.

Maintenance and Upkeep:

• Conduct routine maintenance on PCs to ensure optimal performance and security.
• Perform system updates, patches, and antivirus scans.
• Manage inventory of PC hardware and software licenses.

Documentation:

• Maintain accurate records of PC configurations, repairs, and maintenance activities.
• Updates of support tickets and resolutions details on job completion.

Job Requirements:

• Diploma / Nitec in IT, Computer Engineering, Electrical, Electronic or relevant
• Welcome entry level (Training provided)
• 5 days work (Monday to Friday)
• Islandwide work locations (Mostly in the East areas)
• Salary $2300 - $2800

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

* near Shenton Way MRT

* Basic + AWS + VB

• Responsible for all the trade related supporting activities from assistance of traders, communication with customers / within departments for payment arrangement, price confirming and accounting administrative support.
• As a member of the department, the incumbent is expected to execute assigned duties in ensuring timely and accurate execution of transactions and necessary various risk management activities and journal entries.
• Communicating with customers / within departments for necessary arrangements such as confirmation of price fixing, payment arrangements, inventory management, etc.
• Maintaining accuracy of trade data stored in trading system through input and reconciliation.
• Recording trade data and ensure accuracy of various reports/calculations.
• Account Receivable / Account Payable checks.
• Maintaining proper filing of documentation (hard and soft copies).
• Coordination of structuring business process.
• Any other duties as assigned by Senior Manager or General Manager from time to time.

Requirement:

•  Has working experience in the Oil and Gas industry with general accounting knowledge (SAP);
•  Basic knowledge on international commodity trade (INCOTERMS, trade finance, etc.);
•  Other commodity trade knowledge may be taken into consideration, if there is no experience in international Oil & Gas industry;
•  Proficient in MS Office applications.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Job Description:

• Performs business administration for commercial team, such as new vendor set up, payment process, report data collection, contract management
• Coordinates the organization of internal and external events and manages the marketing and demonstration products and printed material
• Assists the team with the administration of patient support, including prescriptions, invoices and ad-hoc communications
• Supports with the management of travelling dialysis patients, outbound or inbound to Singapore
• Support office administration such as mail/document delivery, office related payment process, office maintenance and supply procurement, team office and IT supplies, etc.
• Ad-hoc administration operation assigned by line manager.

Job Requirements:

• Bachelor’s degree
• Familiar with MS Office. Good at Excel (V look-up, PivotTable)

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Responsible for delivering Service revenue and overseeing parts inventory & supply, preventive maintenance (PM), and installation/repair/maintenance

· Plan and formulate mid to long term service strategy along business vision and strategy

· Review, plan and prepare Service Department’s budgets, forecast and management reports

· Manage Customer Call Centre to review quality claims and requests from customers and distributors.

· Manage Service inventory in right level and manage subcontractors effectively and efficiently

· Lead service team to perform PM, service, secure customer’s acceptance of the preventive maintenance or repair. (PM involves verification of system performance, execution of detailed preventive maintenance protocols and final verification that the instrument performs to Rigaku’s specification)

· Qualify the instrument after service repair by executing operational and performance protocols including running verifications.

· Coach/mentor and develop Service Engineers and create Asian Service Network jointly with distributors to improve the company’s reputation among customers

This list is not inclusive of the total scope of job function, ad hoc assignments maybe assigned from time to time according to management’s request

Requirements

· Bachelor’s degree in Engineering or related discipline

· Minimum 10 years' experience diagnosing and repairing mechanical, electro-mechanical and/or electronic equipment with min 5 years’ in leadership role

· Power user in Excel, able to create high-quality spreadsheets to interface with accounting software

· Excellent communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.

· SME in analog electronics, high voltage circuitry/circuits, laser technology, and high vacuum systems

· Ability to exercise independent judgment, subject matter expertise and principles of influence and rational systems in making decisions and performing tasks

· Fluent in English plus at least one of Asian languages to best communicate with stakeholders’ and our strategic distributors within the Region

· Strong business acumen with excellent cross-cultural communication skills

· 50% of regional travel anticipated

Job Scope:

• Process sales orders in the ERP based on the sales order received.
• Ensure that the customers’ orders are processed in time.
• Work closely with sales team to support the sales process from receiving order to delivery of goods to customers.
• Receive customers’ request, enquiries from phone calls, emails, face to face.
• Work with the operation team to provide information to address customers’ requests and enquiries.
• Gather and record customer feedbacks in CRM and provide solutions to ensure customer satisfaction.
• Prepare delivery order, tax invoice and loaner form. Liaising with courier service and in-house courier to ensure timely delivery to customers.
• Support the process of product insurance in Singapore.
• Liaise with end users and Insurance company to process the insurance purchase/claims via the insurance portal.
• Performs various administrative activities relating to processing orders, invoicing and data maintenance.
• Maintain proper documentation of the order processed for audit purposes.

Requirements:

• Possess min Diploma in Business Administration or related field
  Possess prior relevant work experience in order processing is preferred
• Comfortable to commit for 1 year basis
  

Interested candidates can write in to Ann at [email protected]

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

Desktop Support Engineer (Band 1) x3

Working Location: Tuas x1 / Jurong x1 / Changi x1 (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,600 - $2,800

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Customer Support Executive (CSE) - Video Analytics

Location: One North

Working Days: 5 days A Week [Mon - Fri)

Working hours : 9am – 6pm

Salary : Up to $6,000 + (Car allowance based on mileage travel)

Roles & Responsibilities:
- Customer and Site Management:

• Act as the primary liaison for customers and sites.
• Conduct maintenance and daily checks on deployments, troubleshoot issues and escalate matters to the CTO.
• Collaborate closely with customers to comprehend their technical needs and provide customized solutions.
• Offer ongoing technical guidance, support throughout the deployments by understanding the users’ pain points and recommending solutions to address them.
• Conduct training sessions and workshops to educate customers on the utilization of company products and technologies.
• Ensure customer satisfaction and retention.
• Monitor and report on key customer success metrics.
• Willingness to travel to customer sites as required

- Physical Deployment of Video Analytics solutions:

• Deliver and install hardware to integrate company's Video Analytics solutions into customers’ workflows and systems.

- Troubleshooting:

• Troubleshoot and resolve technical issues to ensure customer satisfaction.

- Platform Administration:

• Provide comprehensive support for the web dashboard and mobile applications, including user account creation, site creation, and troubleshooting.

- Cross-functional collaboration:

• Coordinate internal resources to address customer requirements effectively.
• Work collaboratively with internal teams to enhance the overall customer experience.
• Provide constructive product feedback and suggestions to Company’s technology team.

- Documentation:

• Contribute to the development of customer success processes, blueprints, and best practices as the team evolves.

- Mentor for Interns:

• Provide guidance to interns on efficient and effective practices in daily tasks.
• Impart knowledge and experience in implementation of Video Analytics solutions and customer management to ensure customer satisfaction.

- Keeping current:

• Stay informed about the latest industry trends and technologies to enhance customer success strategies.

Job Requirement

• Demonstrated experience in a customer success or account management role.
• Proven background in technical support roles.
• Knowledge of Computer Vision or Video Analytics or IP camera technologies and platforms is a great plus.
• Proficient in project management and organizational skills.
• Familiarity with Project Management software (like Jira, Confluence) and customer success metrics.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Working Location: Tuas x1 & Changi x1 , Jurong x1 (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,600 - $2,800

Responsibilities:

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Responsibilities:

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications:

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Customer Service Executive

Location: Changi

Working days: 5 days

Weekday: 8am - 5.45pm

Salary: $2,300 - $ 2,800

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management within the music instrument industry.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Customer Support Executive (CSE) - Video Analytics

Location: One North

Working Days: 5 days A Week [Mon - Fri)

Working hours : 9am – 6pm

Salary : Up to $6,000 + (Car allowance based on mileage travel)

Roles & Responsibilities:
- Customer and Site Management:

• Act as the primary liaison for customers and sites.
• Conduct maintenance and daily checks on deployments, troubleshoot issues and escalate matters to the CTO.
• Collaborate closely with customers to comprehend their technical needs and provide customized solutions.
• Offer ongoing technical guidance, support throughout the deployments by understanding the users’ pain points and recommending solutions to address them.
• Conduct training sessions and workshops to educate customers on the utilization of company products and technologies.
• Ensure customer satisfaction and retention.
• Monitor and report on key customer success metrics.
• Willingness to travel to customer sites as required

- Physical Deployment of Video Analytics solutions:

• Deliver and install hardware to integrate company's Video Analytics solutions into customers’ workflows and systems.

- Troubleshooting:

• Troubleshoot and resolve technical issues to ensure customer satisfaction.

- Platform Administration:

• Provide comprehensive support for the web dashboard and mobile applications, including user account creation, site creation, and troubleshooting.

- Cross-functional collaboration:

• Coordinate internal resources to address customer requirements effectively.
• Work collaboratively with internal teams to enhance the overall customer experience.
• Provide constructive product feedback and suggestions to Company’s technology team.

- Documentation:

• Contribute to the development of customer success processes, blueprints, and best practices as the team evolves.

- Mentor for Interns:

• Provide guidance to interns on efficient and effective practices in daily tasks.
• Impart knowledge and experience in implementation of Video Analytics solutions and customer management to ensure customer satisfaction.

- Keeping current:

• Stay informed about the latest industry trends and technologies to enhance customer success strategies.

Job Requirement

• Demonstrated experience in a customer success or account management role.
• Proven background in technical support roles.
• Knowledge of Computer Vision or Video Analytics or IP camera technologies and platforms is a great plus.
• Proficient in project management and organizational skills.
• Familiarity with Project Management software (like Jira, Confluence) and customer success metrics.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

[Order Number: 763643]

Training Provided

Responsibilities

• Provide excellent customer service by responding promptly to inquiries, resolving issues efficiently, and maintaining a positive attitude.
• Diagnose and resolve technical issues related to hardware, software, and network connectivity. (Level 1 support)
• Incident management in logging, tracking and escalating incidents in ticketing system, ensuring timely resolution and follow-up
• Identify and escalate complex issues that were not able to resolve at level 1, to next level support team when necessary
• Contribute and maintain a knowledge base of frequently asked questions and solutions.
• Vendor coordination for customer onsite support when necessary
• Adhere to data centre routine and security procedures
• Working in a rotating shift schedule to ensure 24x7 coverage
• Any other ad hoc duties assigned

Requirements

• Candidate must possess at least a Diploma in IT or any other related field
• Knowledge of IT infrastructure and networking concepts

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EA Personnel Name: Lim Lai Xin
EA Personnel Reg. no.: R2197913
EA License no.: 07C5771

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Core Technology Infrastructure:

• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

Job Description:

Seeking a Tech-savvy solution driven Network production engineer Level2. Be apart of a dynamic global team supporting one of the largest customer install base. Independently discover and partner with various teams, developing a strong understanding behind application interconnectivity.

Possess the ability to lead on technical triages working closely with application, systems, vendors. Restoring stability to customer services in the quickest time factoring risks and potential reoccurrences.

Responsibilities:

• Possess a high level of curiosity in the networking space
• Experience lead in driving customer service remediation / mitigation
• Event monitoring with state of the art tools and customization
• Validation post change window. Certify completion without impact
• Competent in collecting packet captures on complex problem and using it to isolate and identify potential root cause
• Participate in post incident review for high impacting network related issues. Assist in the follow-up and potential permanent fixes with the respective teams/vendors

Required Skills:

• Cisco routing and switching exposure and certification
• F5 Loadbalancer covering an understanding of irules
• Have a working exposure to Firewalls / Proxy / DNS
• Possess good logical and critical thinking skills
• Shift work, includes weekends

Desired Skills:

• Interests in automation and toll reduction
• Project leadership
• Background in network security

Work Location: Jurong West

Working Hours: Mondays to Thursdays: 7:30am to 5:00pm, Fridays: 7:30am to 4:30pm, inclusive of 1.0 hour lunch break

Contract Period: 30 December 2024 to 29 December 2025.

Job Description

• Provide teaching and learning support to teachers, for example, preparation of resources / materials for Science laboratory activities and enrichment programme.

• Label and keep records of existing and new Science teaching and learning materials and lab resources such as teachers’ desk copies, reference books, lab apparatus and chemicals etc. Maintain loan records of Science Resources.

• Pack and organise the resources in the Science Rooms. Ensure that the Science rooms are clean and conducive for lessons.

• Ensure lab equipment, materials and specimens are in good working conditions. Conduct stock-take at least twice a year. Maintain a stock book and breakage record to initiate ordering of replacements where necessary.

• Ensure proper disposal of waste materials such as sharp waste objects and chemicals.

• Ensure safety of pupils in the Science rooms. Report any incident to Science HOD/ Level Head. Maintain a laboratory incident log book.

• Check that first aid box is updated, safety devices in the laboratory, such as emergency eye-washers, showers and fire extinguishers are working.

• Provide administrative / logistical support for Science competitions, assessments and programmes collation of survey results and distribution of Science materials to pupils etc.

• Assist in carrying out safety briefings such as Laboratory Safety, equipment awareness (e.g. Microscopes).

• Any other duties assigned by the School

Job Requirement

• Diploma in Science or its equivalent

• At least one year experience in assisting HOD-Science in the execution of daily Science Laboratory Operational and Administrative duties.

• At least one year experience of providing support for Science programmes; STEM & Sustainability projects and Laboratory-based lessons in schools.

• Experience in creating digital resources such as presentations and videos according to Science Experiential Learning Experiences using powerpoint.

• Proficient in preparation and maintenance of Laboratory equipment.

• Fluent in written and spoken English.

• Good interpersonal, communication, planning and analytical skills.

• Has experience working with primary school students in school settings.

• Able to plan and work both independently and as part of a team

• Certified with standard first aid is not necessary but will be an advantage

EA: 22C1322

EAP:24124011