Total 711 tech support job vacancies in D19 Serangoon Garden, Hougang, Sengkang, Punggol

What the role is

In the face of rising global health crises such as COVID-19, a rapidly aging population and increasing healthcare consumption and costs, we have to be able to leverage on healthcare data to drive decisions and improvements to care quality, delivery, and value.

You will be part of a team that develops strategies and supporting policies to facilitate the discovery and exploitation of health technology and healthcare data. This team also develops frameworks to govern and manage the security and protection of data. Within the constantly evolving regulatory and policy space of technology, you will be working in a fast-paced and dynamic environment that requires managing multiple priorities and stakeholders with complex needs at the same time.

What you will be working on

• Formulate policies and frameworks relating to healthcare data and technology to enhance MOH’s management and exploitation of health data and technology to achieve our policy, clinical and operations goals.

• Review and refine on-going programs and efforts to empower stakeholders and increase ownership of data security and data protection risks and compliance.

• Assisting with data request evaluations and processes, including personal data protection impact assessments, data security risk assessments

• Resolving ad-hoc stakeholder queries on data governance issues

• Consolidate, track and report progress of data security and protection programmes.

• Collaborate with stakeholders to formulate approaches to protect data and to update senior management on data protection and risk mitigation.

What we are looking for

• Minimum of 5 years experience in data, preferably in the healthcare and/or public sector.

• Bachelor degree in Computer Science, Health Sciences, Health Informatics or related field.

• Experience in developing and implementing strategies and policies. Strategic thinking to reimagine healthcare strategies relating to data and technology, as well as an ability to work through the operational details needed to implement the strategy

• Meticulous, able to work with granular data.

• Good understanding of the use of data in a healthcare environment.

• Excellent command of the English language with strong written and oral communication skills.

• Ability to engage stakeholders and balance conflicting demands, while managing their expectations

• Critical thinking and creative problem-solving skills

Main Responsibilities:

Application monitoring responsibilities

• Define and implement in coordination with the build team the needed application monitoring.

• Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.

• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.

• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

Incidents and Requests management (business users and others IT teams)

• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator…)

• Analyze and manage incidents/problems/requests.

Problem management and continuous improvement

• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.

• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.

• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

Shift Timings

• Work hours : 8:45am – 6:30pm SGT and shift rotation 5PM – 2AM SGT

• Rotational Week-end support.

Job Requirements:

• Master’s degree in relevant specialities

• Candidates should have at least 4 years experience in application support activity.

• ITIL certification.

• Good understanding of Capital Markets Domain and market activities.

• Relevant experience on Asset Control software

• Exposure to the Capital Markets with proficiency in financial instruments (Bonds, Rates, Equity, etc..), trading lifecycle and specifically market data.

• Relevant experience with working with external source like Bloomberg, reuters

• Expertise in static market data with knowledge of data types, sources, and uses within financial systems, including reference data, price data.

• Proven experience in technical proficiency with strong skills in SQL,

• High level of proficiency in unix/linux scripting.

• Strong knowledge in XML, PL/SQL, MQ, CFT and Control-M.

• Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)

• Ability to work well under pressure.

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661)

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R1104661

Business Registration Number: 200611680D. Licence Number: 10C5117

Established in 2006, Easmed has grown over the years to be a leading medical device distributor specialising in bringing innovative products in the fields of ENT, General Surgery, Urology, Sleep Medicine, Respiratory and Critical Care in South-East Asia.

As part of our expansion plan to continue to push our boundaries to transform healthcare through medical education and delivering our promise to create a better life for all and hence raising the standards of medical care, our team is seeking to recruit an Data analyst / IT Support Executive.

Reporting to the Senior Regional Operations & Technical Service Manager, you will represent the company to support IT needs. You will be the first point of contact for employees who experience technical issues with computer hardware, software, networking or other devices.

Specifically, you will

• provide technical support & advice to employees and customers
• install, configure and maintain computer hardware, software and systems
• troubleshoot and solve technical issues relating to computers/phones/tablets
• maintain software licenses and the in-house server
• manage email accounts – including set up for new users
• manage purchase of new assets, the return of assets and the inventory for each repair
• manage and maintain network security & equipment safety
• assist IT projects and deployments
• train and guide employees on the use of technology
• evaluate, configure & implement new technology for company
• keep up-to-date with new technologies and industry developments

You should possess at least a Diploma preferably IT-related and/or have 1 to 2 years of relevant working experience.

To succeed in this role, you should possess the competency for efficient & quality to ensure IT team’s contribution is valuable. As you will be required to work with various divisions, you must possess strong collaboration skills.

We regret to inform that only shortlisted candidates will be contacted.

Marketing Support:

• Manage paperwork and documentation related to marketing initiatives.
• Coordinate with external designers to ensure timely delivery of marketing materials.
• Assist on-site supervisors with logistical support and project coordination.
• Organize and maintain marketing files and records.
• Perform other ad hoc duties as required by the marketing team.

HR Support:

• Maintain and organize employee records and HR data with a focus on confidentiality.
• Assist in filing and data entry for HR documentation.
• Support HR initiatives as needed, including assisting with employee communications.
• Perform other ad hoc duties related to HR as assigned.

Requirement:

• Strong organizational skills and attention to detail.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent verbal and written communication skills.
• Ability to multitask and manage time effectively in a fast-paced environment.
• A proactive attitude and willingness to take on new challenges.

As a Technical Support Engineer - Instrument/Electrical Engineering, you will:

• Complete our New Hire Orientation and a thorough training program where you learn about our products, customers and company culture via classroom training, customer interactions, visiting operating facilities, shadowing and hands on experience helping customers get value from their software systems.
• Enable our customers’ success to manage their operations by supporting them remotely through phone, email, web channels or on-site to best serve their environment while performing a variety of complex technical challenges.
• Teach our customers how to use our software as an instructor for public classes, or assist in the development of your peers by getting involved as an internal instructor or job trainer
• Develop your business acumen by communicating frequently with our customers to understand how they utilize our software to solve their business challenges, and by collaborating with different AVEVA departments to deliver and improve our customers’ experience with our company and products.
• Grow your technical skill-set by developing a solid foundation in the AVEVA Engineering software portfolio, related software and industry technologies.

We’re looking for:

• Self-motivated individuals with a customer mindset and desire to help people
• Enthusiasm for technical problem solving, with attention to detail and strong communication skills
• Ability to learn and research in a dynamic and engaging environment
• Knowledge of Instrument/Electrical Engineering
• Proven 3 years or more experience of AVEVA products or similar technologies.
• Proven 4 – 7 years or more knowledge of the plant engineering, design, procurement and construction business either from an owner-operator or an engineering contractor background.

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

• Ensure timely, accurate month-end closing and financial reporting to Management
• Responsible for preparation and closing of monthly management account annual financial statements
• Responsible for accounting processes and tasks which includes GL, account reconciliation, schedule maintenance etc.
• Coordinate and liaise with internal department members to support all accounting reporting and operation matters
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities as and when required
• Support and ensure compliance with all finance filing requirements, tax filing requirement (GST), audits, procedures and forms both statutory and internal
• Assist in new processes and system implementation when require
• Participate in ad-hoc projects

Requirements:

• Bachelor's degree in Accounting or Finance
• Minimum of 3 years of experience as an Finance Executive/Accountant or in a related role
• Strong knowledge of accounting principles and practices
• Proficiency in using accounting software, such as Xero
• CPA certification strongly preferred
• Excellent attention to detail and accuracy
• Strong analytical and problem-solving skills
• Solid understanding of financial statements and financial analysis techniques
• Exceptional organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong ethical standards and commitment to confidentiality
• Proficient in Microsoft Excel and other Microsoft Office applications

PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

We are seeking a dedicated and detail-oriented Total Quality Management (TQM) Specialist to join our team. The TQM Specialist will be responsible for managing and improving quality management systems across the organization. This role focuses on ensuring that all processes meet quality standards and regulations, enhancing customer satisfaction, and driving continuous improvement.

Responsibilities:

Coordinate TQM Activities:

• Assist in the planning, execution, and monitoring of TQM initiatives across the organization.
• Support cross-functional teams in implementing quality improvement projects

Support Continuous Improvement:

• Identify opportunities for process improvements and support their implementation.
• Facilitate Kaizen events and other continuous improvement activities.

Quality Assurance:

• Ensure compliance with established quality standards and procedures.
• Conduct regular audits and assessments to identify areas for improvement.

Training and Development:

• Provide training and support to employees on TQM principles and methodologies.
• Develop and maintain training materials and documentation.

Data Collection and Analysis:

• Collect, analyze, and report on quality data to identify trends and areas for improvement.
• Prepare and present quality reports to management.

Communication:

• Promote a culture of quality and continuous improvement within the organization.
• Communicate effectively with all levels of the organization to ensure alignment on quality goals.

Requirements:

• Minimum of 0-2 years of experience in quality management or a related field.
• Proficiency in both Mandarin and English is required to effectively communicate with Mandarin-speaking clients and English-speaking stakeholders.
• Bachelor’s degree in Quality Management, Engineering, Business Administration, or a related field preferred
• Certification in TQM, Six Sigma, or Lean is preferred.
• Proven track record of managing TQM systems and processes.
• Strong knowledge of TQM principles and methodologies.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Proficiency in quality management software and tools.

(Only Singaporeans and Permanent Residents are welcome to apply.)

Are you a Teacher who’s eager to learn coding?

Or…

Do you already have coding experience and want to inspire young minds?

Join us at Computhink, where we’re passionate about teaching kids how to code! We’re looking for enthusiastic teachers who are either eager to learn coding or already have a tech background and want to make a difference through teaching.

About Us

Computhink is a Programming School for Kids. We offer coding classes for students aged 7 to 16, from beginners to advanced learners. Our curriculum covers over 300 topics, including Scratch, Minecraft Education, Robotics, Python, and more. We believe coding is an essential skill in today’s digital world, and we’re committed to making it accessible to all children.

Position Summary

We are seeking dedicated Teachers who are passionate about working with children. Whether you’re a qualified teacher interested in learning to code or someone with a tech background who loves teaching, we want to hear from you. If you’re tech-savvy or experienced in coding, great—but even if you’re not, we provide all the training you need!

You’ll be responsible for teaching basic programming concepts, starting with block-based programming (like Scratch) for children aged 7 to 12. Over time, with our support, you’ll also guide students in text-based programming languages, such as Python or JavaScript.

This role is perfect for someone who enjoys fostering creativity, problem-solving, and logical thinking in young learners. If you’re ready to inspire the next generation of tech innovators, we’d love to hear from you!

Key Responsibilities

• Teach block-based programming (e.g., Scratch) to children aged 7 to 12.
• With training, gradually introduce text-based languages (e.g., Python, JavaScript) to students.
• Develop and improve lesson plans and teaching materials.
• Create an engaging, safe, and fun learning environment.
• Manage classroom dynamics, balancing encouragement and discipline.
• Inspire students to think creatively and solve problems through coding.

Requirements

• Diploma or Degree in Education, Early Childhood, Computer Science, Information Technology, or a related field.
• Passion for teaching and working with children.
• Willingness to learn coding (training provided), OR existing coding knowledge in languages like Python or JavaScript.
• Tech-savvy and quick to pick up new skills.
• Strong classroom management skills.
• Fresh graduates and career switchers are welcome.

Why Work With Us?

• Learn coding on the job! Receive training and gain a new, valuable skill—or, if you already know how to code, apply your skills to teach the next generation.
• Join a dynamic team that values creativity and initiative.
• Make a meaningful impact on young minds through teaching.
• Staff benefits include tech and gym allowances, as well as discounts on classes for friends and family.
• Enjoy holiday time-offs during major school breaks.

Working Hours

• 5-day work week (typically 4 weekdays and 1 weekend).
• Flexible working hours depending on teaching and operational needs (e.g., earlier start/end times during school holiday periods).
• Weekdays: 10:00 AM - 7:00 PM
• Weekends: 9:00 AM - 6:00 PM

Responsibilities:

• To manage daily priorities such as incoming enquiries via phone or email
• To prepare quotations, ITQ / RFQ and supporting documents for submission
• To acknowledge PO and order processing (SO) in the SAP system
• To maintain equipment database, SAP warranty record (both SAP and excel database)
• To maintain pressure vessel database, monitor inspection due date and follow up with customer.
• To liaise with sub-contractor for pressure vessel inspection arrangement
• To generate weekly / monthly reports to assist management team in reaching their sales goals (Eg: Commissioning List, weekly; Service team sales report, weekly)
• To liaise / conduct weekly service sales meeting
• To perform various ad hoc duties and provide administrative support as assigned

Requirements:

• Candidate must possess at least a professional certificate, Diploma, Advanced/Higher/Graduate Diploma
• Customer oriented
• Organized, good coordination & follow-up skills
• Competent in MS Office (Excel, Word, etc.)
• Excellent interpersonal & communication skills
• Entry level are welcomed to apply, as training will be provided

Tanglin Mission

Tanglin Trust School Singapore has a long tradition of providing British-based learning with an international perspective. At Tanglin we strive to make every individual feel valued, happy and successful. Responsibility, enthusiasm and participation are actively encouraged and integrity is prized. Working together in a safe, caring yet stimulating environment, we set high expectations whilst offering strong support, resulting in a community of lifelong learners who can contribute with confidence to our world.

Our Vision

We aspire to be the best school in the world with a dynamic learning community which nurtures and inspires every individual to be the best they can be. Our core values of Respect, Responsibility and Purpose are at the heart of everything we do across the school.

The Role

This is an exciting opportunity for a fully qualified Learning Support teacher with outstanding subject knowledge to join an exceptional Learning Support team. The ability to support students in the Sixth Form will be an advantage as will a qualification to assess for public examination access arrangements. We would also welcome applications from Learning Support teachers with experience of teaching students with English as an additional language and who would be interested in developing the school’s support systems for multi-lingual learners.

Key Responsibilities

1. Knowledge and Understanding

• A post-graduate qualification in the field of SEND
• Possess the drive and passion necessary to manage the needs of students with disabilities and learning difficulties including but not limited to those associated with:

1. Cognition and learning needs
2. Communication and interaction needs
3. Sensory and physical needs
4. Social, emotional, and mental health needs

• Have an understanding of psychometric testing and be able to interpret recommendations for a student
• A level 7 qualification in psychometric testing, assessment and access arrangements, or equivalent, would be an advantage
• A working knowledge of assessments such as WIAT-III-T, DASH, TOWRE-2, CTOPP-2 would be advantageous, as would experience with applications for access arrangements

2. Teaching and Learning

• Create a safe learning environment where students can flourish
• Recognise the strengths and challenges of individual students and empower them through appropriate support
• Encourage students to self-advocate
• Design curricula to meet the needs of students based on formative, summative and diagnostic data
• Teach across the 11-18 age range, on a 1:1 and small group basis, through taught learning support lessons (Literacy, Numeracy and Study Skills), supervised study sessions and mentoring

3. Liaison

• Report any concerns to a Designated Safeguard Lead
• Collaborate with the other Learning Support teachers and the Senior Academic Support assistants, sharing your expertise
• Work closely with the pastoral teams and the Coordinated Wellbeing Services team (educational psychologist, family liaison officer, school counsellors, nurses) to understand, plan for and meet the needs of individuals
• Work with parents and families to ensure the best outcomes for students
• Liaise with outside agencies such as educational and clinical psychologists, psychiatrists, speech and language therapists, occupational therapists

4. General

• Embrace the school’s commitment to creating a diverse and inclusive environment
• Have an awareness of the issues facing Third Culture Kids
• Take responsibility for overseeing the needs of designated students
• Take responsibility for at least one aspect of LS development each year
• Maintain comprehensive and accurate LS records, including but not limited to Student Profiles, data tracking, planning documents, examinations paperwork
• Actively participate in review and development and undertake professional development linked to the needs of individual students and the faculty

1. Provide technical support to business opportunities.

2. Support to Project-designated product or proposal. Comprehensively coordinate resources, successfully accomplish project POC (Proof of Concept) with significant effectiveness.

3. Prepare project delivery, plan design and review, testing and verification, to ensure that the solution can be stably implemented.

4. With active promotion, projects executed in reasonable process, and delivered with high quality and detail and accurate project materials and deliverables in time.

5. Quickly solve problems in the progress and receive good comment from customers; promptly feedback problems to corresponding departments with advice valuable for effectively improving products and solution;

6. Continuous follow-up on Projects, maintain project delivery record and data sorting; participate in project acceptance test and presentation, and produce project summary report after completion of the project.

7. Collection and Analysis of System and Product Needs, Output of Quality Report, Collection and Analysis of Competing Product, Comprehensive Record of Mid/Large-scale System Implementation.

8. Provide technical support in new product/proposal introduction, material output of product technology, material output of product promotion, marketing activity support.

9. In charge of Planning and Implementation of Customer/User Training

Responsibilities:

1. Responsible for technical support;

2. Write product solutions and responsible for inquires of technical parts of related products.

Requirements:

1. At least Polytechnic or Bachelor’s degree in engineering, telecommunication or computer science related.

2. At least 1 year experience of technical support in IT/CCTV/telecom related industry;

3. Good communication skills and sense of customer-focus, fluent in English and Mandarin preferred as role requires candidate to deal with Mandarin speaking clients.

Job Summary

As a Helpdesk Support Specialist, you will be responsible for ensuring the smooth operation of technical helpdesk services, handling complex incidents, and providing first-class support to our clients. This role involves working in shifts and ensuring the highest standards of customer service and technical problem resolution.

Key Responsibilities:

• Monitor system alerts and identify abnormal system behaviors, following incident isolation procedures.
• Apply resolution scripts or escalate issues as necessary.
• Perform system health checks post-change to ensure no disruptions or issues.
• Manage the lifecycle of incident tickets, including creation, updates, escalation, and closure.
• Review and verify the accuracy of operational scripts, recommending improvements where applicable.
• Consolidate records for reporting, monitoring, and auditing purposes.
• Handle complex incidents and collaborate with L2 for timely resolutions within Service Level Agreements.
• Oversee staff performance to ensure helpdesk service levels are consistently met.
• Investigate and resolve discrepancies and customer complaints, ensuring corrective actions are taken.
• Provide operational updates and conduct training programs for staff.
• Support product onboarding and generate monthly reports.
• Step in to support Technical Helpdesk operations in the event of staff shortages.

Experience and Skills Needed:

• Diploma/Degree in Engineering, Information Technology, or a related field.
• At least 4 years of experience in a Technical Helpdesk or operations environment.
• CCNA, CCNP, or ITIL certification is preferred.
• Prior experience working with government technology agencies is an advantage.
• Strong knowledge of incident, problem, and service request management.
• Ability to work in rotating 12-hour shifts, including weekends and public holidays.
• Strong written and verbal communication skills in English.
• High level of integrity, accountability, and team collaboration.

Having good exp as manager, Need to perform man power support and control, shift management, invoice management, payroll management.

willing to support 24x7. need to hold minimium class 3 license. Catering maintainance experience also needed.

willing to travel overseas.

Manager responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to.

Copy this section

• Monitor vendor invoices and look for ways to reduce product costs
• Hire and maintain an active and productive sales force
• Work with human resources to create accurate sales professional job descriptions
• Collaborate with our marketing team to implement effective sales floor promotions
• Create scheduling policies that keep the sales floor properly staffed based on historical sales volume data

Manager qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you expect from a successful candidate. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

Copy this section

• 3+ years’ retail management experience
• Bachelor’s Degree in Business Administration or related field
• Excellent verbal and written communication abilities
• Strong understanding of point of sale software platforms
• 2+ years’ experience creating and delivering effective sales training programs
• Proven track record of success in generating revenue in the retail industry

Working hrs: Mon to Fri (0700AM to 0400PM)

Location: Ang Mo Kio

Requirements:

• O-Level qualification.
• Handle Mandarin-speaking enquiries.
• 3+ years of admin support experience.
• Proficient in MS Office.
• Basic first-aid knowledge.
• Good communication and interpersonal skills.
• Team player with initiative.
• Strong customer service skills.
• Able to work independently.

Scope of works:

• Handle calls, enquiries, deliveries, mail, and parcels.
• Prepare and verify attendance documents.
• Maintain and update records.
• Compile statistics.
• Filing and typing.
• Draft correspondences.
• Attend to unwell pupils.
• Other duties as assigned.

Working hrs: Mon to Fri (1000AM to 0400PM)

Location: Goodman Road

Requirements:

• At least 1 year of experience supporting school operations.
• Preferred experience as a cleaner in science laboratory settings.

Scope of works:

• Sweep and mop laboratory floors.
• Empty trash bins and broken glassware containers.
• Clean benches, sinks, and refill hand soap, disinfectants, and paper towels.
• Wash glassware (beakers, cylinders, bottles, etc.) under a technician's guidance.
• Replicate experimental setups after demonstration.
• Weigh chemicals, prepare solutions, and set up equipment.
• Distribute and replenish materials during practical lessons.

UWCSEA Dover has a vacancy for August 2025 for a Teacher of Middle School Learning Support with a possible additional responsibility of Head of Middle School Learning Support.

The Middle School Learning Support team focuses on fostering an inclusive environment that prioritises a student-centred and strength-based approach. UWCSEA are in the initial phases of implementing a tiered support model, and this role involves collaborating with the team around the child to ensure all students can thrive within the UWCSEA learning programme. The successful candidate will be required to have an understanding of tiered support structures and systems within large and dynamic educational organisations. Relevant qualifications that support students with learning differences are required.

For the Head position, the ideal candidate should have relevant leadership experience. They must also be knowledgeable about the unique challenges Middle School students experience and implement effective support and systems to ensure continuity of care as students’ transition from Primary School and then to High School.

Main Responsibilities

• Teachers should contribute positively to the collaborative culture of the Middle School team.
• Teachers should construct learning experiences that challenge students, support diverse learners in each classroom, and demonstrate a strong commitment to concept-­based teaching and learning.
• Teachers should utilise the UWCSEA Learning Principles as a foundation for effective teaching and learning.
• Teachers should keep parents informed about the learning of their children, and be proactive in communication with parents.

Working with students/teaching

• Understand and leverage students' strengths and support their overall well-being through a holistic approach to their academic and personal development.
• Be responsive to students' learning and socio-emotional needs through implementing a range of strategies relevant to individual strengths and challenges.
• Collaborate with students to set their own goals, plan coaching sessions, and create personalised support to achieve those goals, while also encouraging self-advocacy and regularly monitoring their progress
• Guide students in understanding their unique learning profiles and teach them self-advocacy skills to thrive during their High School journey, preparing them for successful transitions to post-secondary opportunities
• Foster positive relationships and promote student well-being to create a supportive learning environment.

Collaboration and Partnerships

• Work in partnership with teachers across various subjects to co-plan and implement strategies that address student needs, strengthen Tier One support, and draw on the principles of Universal Design for Learning.
• Collaborate with the Learning Support team, Heads of Grade and teachers to identify students for support and monitor student progress as needed.
• Develop and maintain positive working relationships with other staff members throughout the Middle School and K-12 Learning Support team.
• Work effectively with Primary and High School to ensure a smooth transition for students and parents.
• View parents as partners in the support process and take relevant actions to foster this.

Data & Assessment - As part of holistic support

• Confidently use and gather different types of data from multiple sources to monitor student progress and well-being around specific educational goals.
• Is confident with understanding external examination board requirements for access arrangements
• Use educational assessments to help guide effective student plans and communicate key information with teachers

Systems & Documentation

• Maintain up to date learning support documentation that is regularly reviewed to ensure alignment across the school sections and the two campuses in line with department policies
• Collaborate with students and parents to create and update student learning plans, ensuring that students are actively advocating for their own needs and goals
• Maintain confidentiality at all times in respect of individual and family circumstances.

For the Head position

Leadership & Strategic Thinking

• Ensure that systems, structures, and approaches align with the K-12 framework for student support.
• Collaborate effectively with various teams and individuals to maintain a cohesive, strategic view across the K-12 continuum.
• Develop, implement, and monitor student support as part of a tiered intervention model.
• Strategically analyse and utilise data to inform and improve support systems.
• Regularly review the effectiveness of support services, working closely with the team to ensure continuity and consistency across grade levels and school sections.

Working with students/teaching

• Plan and teach stimulating and appropriate lessons, targeted to the identified individual learning needs of students, as well as work with small groups and individual students as required.
• Conduct and analyse educational assessments and diagnostic assessments as necessary.
• Implement and monitor student progress through targeted interventions

Collaborate and partnership

• Lead professional learning and collaborative conversations with teachers, parents, students and Heads of Grade over the most appropriate way to support students.
• Liaise with Admissions and the High School Leadership Team to understand the current capacity within High School to support students with learning needs and plan accordingly.

Expectations and Standards

• Follow the UWCSEA Professional Code of Conduct and Safeguarding Code of Conduct.
• Lead in line with UWCSEA Leadership Standards
• Teach in line with the UWCSEA Teacher Standards

Person Specifications

• Relevant degree, a recognised teaching qualification, and learning support teaching qualification are required.
• Considerable experience working with middle school adolescents (11-14 years) and an understanding of the unique challenges faced by this age group.
• For the Head position:Experience leading a Learning Support department in large educational settings.
  Leading in designing and delivering meaningful professional learning to staff within the school setting
  
• A proven track record of supporting students with a range of additional learning needs and confidence in co-planning instruction with teachers as part of our Tier 1 support.
• As we are in the initial phases of implementing a tiered support model, flexibility, optimism, resilience, initiative and adaptability are essential.
• The ability to work with a high level of autonomy, while also collaborating effectively as part of both the High School Learning Support department and the K-12 Learning Support team.
• Experience and knowledge in using data from various sources to guide, implement and track the effectiveness of student support.
• A strengths-based, inclusive philosophy and approach to supporting students is essential.
• The ability to connect with students and build positive and trusting relationships with both parents and Middle School teachers is crucial.
• To maintain a positive, solution-focused attitude in a dynamic, diverse, and high-energy environment.
• The ability to prioritise and manage projects effectively while responding proactively to emerging challenges.
• Excellent communication skills.
• The following would be an advantage:Additional qualifications in educational assessment and testing. E.g CCET
  Experience with literacy interventions
  Experience working in a K-12 context
  Experience and expertise in co-planning with teachers to design effective instruction grounded in the principles of Universal Design for Learning (UDL)
  Experience working with tiered student support structures
  Previous experience as a Classroom Teacher
  
• Teachers should be willing and eager to participate in the five key elements of a UWCSEA education: Academic; Personal & Social Education; Service; Activities; Outdoor Education.
• Academic expectations include enthusiastic participation in Professional Learning.
• Pastoral expectations include the leadership of an advisory group, unless the teacher is exempted due to other responsibilities.
• On average the College expects a yearly contribution of two sessions per week in each season to Activities and/or Service.
• The College expects that teachers will participate enthusiastically in the curricular Outdoor Education experiences which are relevant to their students and will also occasionally volunteer for holiday Outdoor Education trips and/or Service Trips.
• A commitment to diversity and inclusion is essential alongside a willingness to adapt and develop pedagogy to meet the needs of our learners.

Applications

The UWC Mission is to make education a force to unite people, nations and culture for peace and a sustainable future. We are committed to creating a community in which all members feel safe and secure, and know that their authentic selves and individual differences are accepted with respect and care. At UWCSEA, we acknowledge that diversity, equity, inclusion and justice (DEIJ) is an ongoing and evolving process and strive to create and sustain a sense of belonging for all members of our community, past, present and future. All qualified applicants, including those who identify as a part of marginalized group(s) and individuals with (dis)abilities are all encouraged to apply. Our school is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices and all appointments are subject to interview, satisfactory references, identity and criminal record checks.

Deployment:

• Mon to Fri- 8.00 Am to 5.15 PM
• Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Works:

1. Open and lock the doors and windows of laboratories to ensure safety and security
2. Maintain general cleanliness of equipment and workspaces
3. Maintain general cleanliness of school premises
4. Assist in the preparation of apparatus, equipment and chemical reagents for Science Practical lessons
5. Clean and maintain basic science laboratory apparatus, equipment and materials

Responsibilities:

• Response to online queries and coordinate with the relevant teams.
• Utilising system databases to execute routine membership related tasks and generate monthly membership and sales reports.
• Coordinate website/mobile appupdates.
• Conduct site testing, including User Acceptance Testing, mobile apps, websites, and promotions as needed to evaluate functionality and user experience.
• Assist in the creation, coordination, production of content for marketing materials.
• Manage database filtering reports including profiling of the customers for respective marketing campaigns/activities.
• Other ad hoc duties assigned by superior.

Requirements

• Diploma in Business, Communications, or related fields
• One year of relevant working experience
• Proficiency in Microsoft Office and Google Forms.
• Bilingual in both Chinese and English (to liaise with Chinese business associates)
• Meticulous, detail and good organization skills
• Able to work independently and a good team player.

Job Description:

• Plan and carry out meaningful and purposeful programmes and activities to enable residents to learn new things or continue to use their abilities
• Help residents experience autonomy by supporting them in their basic activities of daily living (e.g. dressing, meal, toileting, personal hygiene, mobility) through appropriate levels of prompt/cues
• Support therapy interventions in the ward to enable residents to optimise their functions in daily living
• Perform general housekeeping to maintain cleanliness of wards including equipment, furniture and tools, crockery
• Meal set up and assist in serving meals and drink to residents
• Collaborate with staff in the ward to deliver quality care services to residents (eg. Vital signs taking for residents)
• Maintain care excellence through proper documentation of the residents’ progress
• Assist Volunteer Coordinator in collaborating with volunteer and community in running volunteer-supported activities for residents

Job Requirements:

• Relevant experience would be an advantage
• Entry level is welcome as long as with compassion , caring and thoughtfulness
• Advantageous for candidates with WSQ Certificate in Healthcare Support (Nursing Care)
• Able to communicate with team members and maintain good teamwork
• Physical fit to handle the needs of care residents

· Responsible for project management, On-Premise Network Management, Cloud Deployment, implementation, testing, support, and maintenance of Cloud Hosting Environment.

· Provide support, act as liaison/ consultant for Deployment of SaaS solution on the Cloud Environment.

· Provide support for SaaS solutions on the Cloud Environment offered by the Company.

· Responsible for testing out different tools used for Code Scanning, Vulnerability assessment and penetration testing on our environment.

· Support team members in the continuous effort to enhance and upgrade existing Hosting environment to support changes in the technology and business environment.

· Provide good service and timely response to the needs of external customers and within the office

Responsibilities:

• Provide tier-3 technical support for robotic systems, including hardware, software, and firmware components.
• Diagnose and resolve technical issues reported by customers, collaborating with the technical team to escalate and address complex problems.
• Document and report recurring issues to the Technical team to support continuous improvement and product development.
• Facilitate knowledge transfer sessions, training, and technical briefings to empower the Customer Success team in providing top-tier support to customers.
• Participate in testing and validation of new robotic systems and updates, providing critical feedback to ensure customer needs and experiences are addressed.
• Maintain detailed records of technical issues, resolutions, and feedback from customers and the Customer Success team.
• Develop and update technical documentation, user manuals, and support guides to assist the Customer Success team and customers in effectively utilizing robotic systems.

Requirements:

• Bachelor’s degree in Robotics, Electrical Engineering, Mechanical Engineering, Computer Science, or a related field.
• 2+ years of experience in technical support
• Excellent problem-solving skills with the ability to diagnose and resolve complex technical issues.
• Strong communication and interpersonal skills, with the ability to effectively bridge gaps between technical and non-technical teams.
• This position may require occasional travel to customer sites.
• Good English communication skills (verbal and written).

Responsibilities:

• Communicate programmes offered to beneficiaries clearly and concisely.
• Provide support for management of databases for programmes;
• Assist in conducting research and environmental scans on social programmes
• Manage and update up to 150 records of students and graduates from the programme
• Track monthly updates and progress of students, including but not limited to conduct, payments, attendances and submission of their result slips
• Process invoices from education institutions, payment vouchers for students under the programme
• Coordinate and ensure living allowances for students are disbursed accurately and on a timely basis
• Assist in reconciliation of the programme’s financial records

Job Summary:

The Applications Support Engineer provides technical support and maintenance for software applications, ensuring their optimal performance and availability. This role involves troubleshooting issues, implementing solutions, and collaborating with other IT teams to enhance system functionality. The Applications Support Engineer is also responsible for documenting processes, managing application configurations, and assisting in the deployment of software updates and patches.

Key Responsibilities:

• Application Support: diagnose and troubleshoot application issues reported by end-users or detected through monitoring tools. Provide timely and effective resolution to application problems, escalating issues when necessary.
  
• Incident and Problem Management: manage and resolve application-related incidents and problems, ensuring root causes are identified and addressed. Maintain an incident log and provide regular updates to stakeholders on the status of issues.
  
• Application Maintenance and Updates: work with development teams to deploy new versions and patches of applications and implement changes. Test and validate updates before deployment to ensure minimal disruption to users.
  
• User Support and Training: assist end-users with application-related queries and provide technical support. Conduct training sessions for users on new features or changes to applications. Develop user guides and support documentation to assist end-users.
  
• Configuration Management: manage application configurations, including settings, permissions, and access controls. Ensure that application configurations are documented and maintained in line with organizational standards.
  
• Collaboration and Communication: work closely with developers, system administrators, and other IT teams to resolve application issues. Communicate effectively with stakeholders, providing regular updates on application status and issues. Participate in project meetings to provide input on application support requirements.
  
• Continuous Improvement: identify areas for improvement in application performance and user experience. Propose and implement solutions to enhance application efficiency and reliability.
  

Requirements:

• Degree in Computer Science, Information Technology, or related field.
• Preferably 2 to 5 years of experience in application support, software troubleshooting, or a related role.
• Beneficial to have experience in an Aircraft Engine Maintenance Repair and Overhaul shop.
• Good knowledge of MS Excel, databases, SQL, and scripting languages (e.g., Python, PowerShell).
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong customer service orientation.
• Training provided for candidate without prior experience.

Pre-requisite

1. Able to understand and communicate well in both English & Chinese language.
2. Preferable at least 2years experience in Logistics industry which have basic knowledge of how the industry function.
3. Degree and Diploma qualification.
4. Singaporean & Singapore PR will have advantage in pre-selection.

Job description

1. Customer Communication: Act as a point of contact for customers, responding to inquiries, providing quotes, and assisting with any issues or concerns they may have regarding freight services.
2. Sales Coordination: Assist in coordinating sales activities, including scheduling appointments, preparing sales materials, and following up with leads.
3. Documentation and Compliance: Ensure that all necessary documentation for freight shipments is complete and accurate, including customs documentation for international shipments. This may involve coordinating with other departments or external partners to gather required information.
4. Rate Negotiation: Support the sales team in negotiating rates with carriers and other service providers to secure the best pricing for customers while maintaining profitability for the company.
5. Order Processing: Assist in processing freight orders, including entering orders into the system, coordinating with carriers for pickup and delivery, and tracking shipments to ensure they reach their destination on time.
6. Customer Relationship Management (CRM): Maintain customer records and interactions in a CRM system, ensuring that all relevant information is accurately recorded and up-to-date.
7. Market Research: Assist in conducting market research to identify potential customers and market trends, providing valuable insights to the sales team.
8. Problem Resolution: Help resolve any issues that arise during the shipping process, such as delays, damages, or documentation errors, by liaising with carriers, customers, and other stakeholders.
9. Product Knowledge: Develop a deep understanding of the freight forwarding services offered by the company, including knowledge of different modes of transportation, shipping regulations, and industry best practices.
10. Sales Support Materials: Create or update sales support materials such as presentations, case studies, and marketing collateral to assist the sales team in their efforts to acquire new customers and retain existing ones.

Role and Responsibility :-

• To provide quality day-to-day L2 Production support for Java/Web-based application.
• To coordinate and support infrastructure maintenance activities.
• To manage implementations of new application releases, adhering to the best practices of the release management process.
• To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
• To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.
• To enhance existing support process to maintain/improve service level & quality.
• At least 2 years working in an L2 Application Support Environment

Core technical competency required :-

• Linux; Unix Shell Scripting
• SQL (MYSQL/MSSQL)
• Java/Web-based
• OpenShift/Docker

Good to have experiences :-

• AngularJS
• ActiveMQ
• Elastic Search
• Application Monitoring Tools
• CI/CD (Continuous Integration & Continuous Deployment)
• Python
• Microservices concept