• Lead the product support team in supporting the credit card application
• Perform Credit Card application maintenance in mainframe platform
• Configuration management of product source code
• Provide supports to customersIdentify, diagnose and resolve reported problems
  Answer customer’s queries about our product
  Disseminate new information and developments of products
  
• Code using COBOL language and test programs in mainframe platform
• Provide maintenance and support for the tools (e.g. simulators and HSM) required for the credit card application in the mainframe platform
• Periodic review of the source codes created by the product support team
• Manage Product Support Hotline

We’re looking for a Senior Analyst who is passionate about Wise’s mission of Money Without Borders and who will partner with our global compliance teams to help us on our journey to Mission Zero!

About the team:

• Truly delivering on our promise of Money Without Borders means we need to build the best local setups within each of the markets we serve, while ensuring we appropriately manage the risks associated with business operations.
• You will join a team of analysts who will develop and own the reporting layer for compliance activities to give assurance to the Board and our regulators that we are effectively managing the risks we face. These activities include regulatory reporting- both routine and ad hoc- as well as compliance monitoring and testing.

Your mission:

• You will join the Compliance and Internal Audit Analytics team to help the organisation better understand compliance risks across the globe. You will do this by partnering very closely with 2nd line in APAC to ensure they can execute against the compliance regulatory reporting schedule, as well as leveraging data to proactively monitor risks.
• You’ll own the challenge of:Establishing an effective engagement model between analytics and Compliance in providing assurance that 1st line is effectively managing risks, primarily focused on APAC, but with the opportunity to partner with other regions when required.
  Outlining an implementation plan to address analytical support for regulatory reporting
  Identifying opportunities for where automated compliance monitoring would be highly impactful

This role will give you the opportunity to:

• Be part of a positive change in the world. Wise is fixing a broken financial system, and putting people and businesses in control of their money
• Help build a world-class compliance and internal audit analytics team that fosters high trust with our customers and external partners.
• Travel when needed to our offices across the globe to connect with local compliance experts.
• Learn from a global network of professionals. We have a large, diverse team of analysts, data scientists, compliance and internal audit partners that you will work with and learn from.

Qualifications

A bit about you:

• You have built reporting outputs, creating advanced SQL scripts based on requirements communicated by stakeholders
• You have experience with using data engineering tools (GitHub, dbt, Airflow etc.) to transform messy data into clean and efficient pipelines
• You have experience with designing and owning data assets; you can build and maintain complex data sources and can leverage visualisation tools (Looker, Superset, PowerBI, Tableau etc.) to surface insights
• You understand the importance of data integrity, quality & governance. You know how to produce comprehensive data documentation
• You have stakeholder management skills; you know how to collaborate with key partners to get the job done
• You have a very strong sense of ownership and care about doing things the right way
• You have 4+ years experience working in data analytics
• You are able to prioritise your own work and independently manage competing priorities
• You understand the importance of devoting time to develop more junior team members through coaching and feedback
• You can contribute your own ideas to influence the team’s strategic roadmap
• You are proactive about asking the right questions and resolving blockers

Bonus:

• You understand the purpose of robust risk, compliance and internal audit functions in financial institutions and are passionate about ensuring that customers are protected through these processes
• You have an understanding of how analytics can be used within Compliance to provide assurance over the effectiveness of risk management
• You have experience in regulatory reporting and monitoring controls

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Job Requirements

• At least Chief Engineer sea-going experiences, with qualification in Certification of Competency Class 1 Motor ( COC Class 1)
• Minimum 5 years’ Superintendent experience, preferably with Management of Chemical Tankers
• Possess good working knowledge in Ship Management
• Possess good technical and problem solving skills
• Possess good business & financial acumen with leadership & communication skills.
• Possess strong strategic abilities and a wide network of contacts.
• Results-oriented and performance driven
• Able to travel within short notice as required

Main Areas of Responsibility

• Responsible for effective implementation of prevention maintenance of hull, main machinery, deck machinery, electrical equipment, etc, as described in the PMS and set by Class/Flag State requirements
• Monitoring the Class and Flag State requirements planning / supervising the required surveys. Ensuring that the certificate of assigned vessels is maintained in accordance with the relevant Class / Flag State requirements
• Keeping abreast with the Statutory and Class regulations and standards
• Attending and sailing with vessels, monitoring conditions and preparing condition/attendance reports, including any comments on cargo operations, maintenance and crew performance.
• Analyzing the result assigned vessels’ inspections and following up all reports of vessels condition and performance
• Issuing maintenance instruction (job orders) following vessels’ inspections
• Assisting the shipboard personnel to eliminate problems and/or malfunctions
• Developing efficient repair methods and evaluating/selecting, in cooperation with the Senior Manager, quality sub-contractors
• Provide technical assistance and advice to ships both at home port and overseas
• Attend to vessel dry docking, repairs and survey when required and determine repair specifications for dry docking and maintenance
• Work closely with the HSSE department to ensure smooth and successful implementation of system and policies for the Division
• Evaluating repair quotations, selecting repair Companies and location of the repairs, based on the ‘best quality of works’ / ‘cost’ relation, taking into account the vessels’ itinerary and Charter Party obligations
• Implementing the specifications and repairs effectively and efficiently to the Owners’ favor in a timely manner, avoiding any delays to the vessels’ commercial schedules
• Ensure and maintain vessels’ zero loss time accident record and to report all vessel incidents, near misses to prevent and eliminate potential incidents
• Undertake any other Technical related assignments as and when required.

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen.

Job Summary

Tetra Pak is looking for a Senior Analyst who tends to follow and may update or modify existing methods to a set of activities or process to derive a solution where problems and issues maybe vaguely defined in existing systems or process.When doing so, he/she applies broad knowledge of one professional discipline or advanced knowledge of specific technical practices.

What you will do

As a Senior Analyst, you will:

Deliver GAPs as part of Projects or Continuous Improvement

• Gather and clarify business As-Is and To-be requirements with high level of IT and Business intelligence and adequate level of details.
• Collaborate with Subject Matter Experts, Process experts to design an optimal solution according to best practices. Generate and challenge several solutions from different perspectives prior discussing them with Stakeholders.

Support Audit related activities within service, according to ITIL standards. The activities include troubleshooting and solving security problems, analysing change requests, providing expertise what regards security and access and perform maintenance according to our audit requirements.
Develop team competence.

• Provide relevant Knowledge Transfer to respective Service team members.
• Make sure to have good knowledge and understanding on Delivery Service and Deliver Project Processes and be compliant with ITIL processes.
• Ensure process compliance and internal processes are followed.
• Analyse current environment, propose improvement, and execute internal improvement projects.

Troubleshoot issues reported by users and develop bug fixes

• Analyse and propose optimal design changes to improve the existing solution
• Create GAPs where appropriate and follow up with project team
• Provide Analysis, Configuration, Testing, Rollout, Training and Documentation when involved in project work
• Develop and drive the implementation of SAP Security best practices and standards. Engage and support good experience exchange between sites.
• Participate in knowledge transfer from Projects and provide feedback to solution
• Stakeholder Management

Tasks will be assigned by SDM/ITPM/CaM.
The list is not exhaustive & Tetra Pak will assign tasks as and when required.

We believe you have

• At least 8 years’ experience of SAP security and authorizations in various SAP platforms.
• Extensive knowledge of the authorization concept in ECC, BI (BW/BO), IBP/APO, SAP Core Security are key requirements
• Experience on SAP cloud solutions (Ariba and Concur), SAP MDM, Fiori and SAP HANA required.
• Extensive participation on implementing end-to-end security solutions, undertaken roles in all key phases from Project Preparation, Business Blueprint, Realization, Final Preparation, Go Live & Service support
• Participation in Integration Testing, troubleshooting and technical issue resolution
• Excellent verbal & written communication skills, interpersonal skills, and analytical skills
• Understanding of workflow solutions and ABAP programming
• ITIL knowledge with knowledge of ServiceNow

We Offer You

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

About MerkleB2B:

The world’s most experienced B2B market research company. By far.

MerkleB2B is the world's largest specialist B2B agency network. We offer all of the services you would expect from an international market research firm, such as: branding research, competitive intelligence, customer satisfaction and loyalty, market entry and opportunity research, product development and segmentation research.

Intro:

We require an experienced Senior Research Executive to join our small but growing team in Singapore.

The role is hands-on, involving all aspects of market research. The successful candidate will be ambitious and keen to play a leading role in the development of our company. The candidate will work on, and manage, a range of different project types in different sectors. Previous experience in research is a must, preferably in the B2B space, with agency-side experience a significant advantage. This is a client-facing role and the ability to liaise with clients and manage teams is crucial.

The Singapore office is in a growth stage. As such there will be times when employees will have to complete work outside of the job description to ensure effective project delivery.

Must haves:

• 2 to 3 years’ experience in market research
• Experience with qualitative & quantitative research methods
• Ambitions to develop into a B2B specialist/ consultant
• Strong analytical and storytelling capabilities
• Experience in Q or SPSS (good to have)

We are seeking extensive experience on a range of different projects, preferably including at least one of the following:

• Customer satisfaction/loyalty
• Customer journey mapping
• Brand studies
• Customer segmentation
• Market assessment
• New product/concept development

Key Responsibilities:

• Provide Technical Support to Sales Team when required
• Attend to site mock up / trade demo
• Technical troubleshooting and follow up with project sales and recommend new solutions.
• Monitor and update validity of testing report & material listing validity with HDB and SGBC & SDS
• Liaise with laboratory & project site with all the testing requirement.

Skills & Qualifications:

• At least 5 Year(s) of working experience with construction environment in the dealing with contractors & architects. Prepacked cementitious material background will be added advantage.
• Good Knowledge & Experience with application of Waterproofing , Structural Grouting, and Tile Adhesives product range & architectural finishing prepacked cement products..
• Proven ability to independently conduct site trade demo and attend to Technical Meeting on site
• Passionate and positive, can-do attitude, aggressive , proactive and good self-discipline is the key
• Computer literacy

Benefits:

• Basic Salary $3800 -$4500
• Medical Insurance and Dental Benefit
• yearly performance bonus

Interested applicants who are self-driven and motived with relevant experience are invited to send your resume to [email protected] or whatsapp latest CV to 82012213.

We regret that only shortlisted candidates will be notified.

Key Objectives:

1. Promote existing and new products to contractors and builders

2. Identify new opportunities, drive sales growth and customer satisfaction

Responsibilities:

• Sales and Promotion: Introduce new products and promote existing ones and follow up on technical specifications and sales leads
• Customer Engagement: Prepare submissions and presentations for customers & Conduct regular site visits, attend site mock-ups, and meetings independently
• Technical Support: Provide technical follow-up on project sales & Recommend new solutions, support, training, and troubleshooting to customers
• Relationship Management: - Establish and maintain strong relationships with clients & Serve as the main point-of-contact for clients
• Account Management: - Monitor and ensure prompt customer collections
• Prepare Monthly Sales Report to management team
• Market Intelligence: - Stay current on industry trends, market activities, and competitors & Identify service and product improvements

Requirements

• At least 2-3 Year(s) of working experience in the dealing with contractors & architects.
• Good Knowledge & Experience with marketing Waterproofing, Grouting, and Tile Adhesives product range.
• Proven ability to independently conduct site trade demo and attend to Technical Meeting on site.
• Good inter-personal & communication skill to build and maintain strong client relationships.
• High energy level and creativity.
• Passionate and positive, can-do attitude, aggressive, proactive and good self-discipline is the key.
• Good Presentation, Negotiation, Prospecting Skills
• Meeting Sales Goals & Sales Planning
• Own transport

Benefit

• Basic Salary + Transport Allowance ($4000 to $5000) + Commission (annually $60 to > $100k)Opportunity for Career Advancement
• Medical Insurance & Dental Benefit

Interested applicants who are self-driven and motived with relevant experience are invited to send your resume to [email protected] or whatsapp latest CV to 82012213.

We regret that only shortlisted candidates will be notified.

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Technical Specialist be part of their Technical Team for ongoing transformation projects.

Duties of Technical Specialist:

• Act as the main contact for tenancy and leasing matters.
• Oversee M&E works, BMS, telecommunications, lifts, and security systems.
• Liaise with authorities and handle audits.
• Manage drawings and minor improvement/A&A works.
• Ensure vendors follow the PPM schedule.
• Address safety issues, crisis management, and SOPs.
• Handle progress reports, quotations, and approvals.
• Escort contractors and manage duty phone hotline.
• Update systems for LinkFM, OMS, and fault cases.
• Assist with project management, including site supervision and checking materials.

Requirements:

• DIploma / Degree in related field
• Relevant experience with Commercial Buildings
• Comfortable with Staggered Shifts

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

What a Supply Chain Senior Finance Analyst does in HP:

• Support Supply Chain Operations on key deliverables of Financial Planning & Analysis activities: Forecast/Flash, Month end close, budgeting, long-term planning (LTP) with a primary focus on Cost of Sales (COS).
• Support product costing & analysis including Factory overhead and other Supply Chain costs.
• Support transformation and investments projects, provide business advisory on decisions based on Financial ROIC.
• Drive and enable savings projects within above defined scope.
• Establish and maintain relationships with business leaders to guide and influence decision-making.
• Support policy and process improvement to ensure US GAAP and SOX financial compliance.
• Identify opportunities for process improvement and policy development and engages in the design, with a maximized leverage on business automation capabilities.

Individuals who do well in this role at HP, usually possess:
• Four-year or Graduate Degree in Business Administration, Accounting, Finance, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 6-10 years of work experience, preferably in Financial Planning & Analysis, accounting, or a related field.

Preferred Certifications
• Certified Public Accountant (CPA)
• Certified Financial Analyst (CFA)

Knowledge & Skills
• Accounting
• Auditing
• Automation
• Corporate Finance
• Data Analysis
• Economics
• Finance
• Financial Planning & Analysis (FP&A)
• Financial Modeling
• Financial Services
• Financial Statements
• Generally Accepted Accounting Principles
• Internal Controls
• Investments
• Key Performance Indicators (KPIs)
• Process Improvement
• Profit And Loss (P&L) Management

Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope
• Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity
• Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices globally.

This is a role that requires financial expertise and understanding of professional consultancy business environment to perform detailed analysis of business and project financial statements. In monitoring of business performance, your findings and recommendations will support business decisions to improve forecast accuracy and aid solution seeking in driving business performance improvements.

The role has a high visibility to Management and opportunity to drive process improvements.

Responsibilities:

1. Support the business finance team to ensure key deliverables and timelines for business reviews or submissions are met.

2. Support tracking and analysis of monthly forecasts vs actuals for backlog, booking and revenue by business lines, explaining forecast movements and identifying key drivers for changes or variances.

3. Run regular performance tracking reports and work with business to highlight risks / opportunities, analyze growth trends and margins.

4. Build, revamp or enhance templates/reports to facilitate efficient and effective planning, reconciliation, and review. Make use of financial reporting systems to extract data or build dashboards, perform uploads into financial reporting systems.

5. Participate actively and work closely with business leaders to support business improvements and Finance team to drive accuracy in reporting and forecasts.

6. Work independently in fast-paced environment, with the ability to handle some ambiguity and initiate escalation or follow-up where needed.

7. Participate in semi-annual budget exercise, work closely with project finance leads on budget preparation, and assist with the preparation of budget reports and presentations.

8. Assist with the monthly preparation of Division reports and identify areas for improvement, digitalization.

Requirements:

• Degree in Accountancy, Finance or Business with at least 5 years in a related role in service-related organization or construction industry.
• Strong quantitative and analytical capabilities with advanced Excel skills. Good commercial sense, able to learn on the go and comfortable with ambiguity.
• Applied knowledge of business systems (e.g. Hyperion Financial Management, Oracle EPM, SmartView etc.) would be an advantage.
• Good verbal and written communication, comfortable communicating with multiple senior leaders.
• Adaptable and able to work under pressure, good personal efficiency, can-do attitude.
• Self-motivated and a keen learner with an inquisitive mind.
• A good teammate who is hands-on, meticulous and able to manage multi stakeholders.
• Advanced EXCEL user with good financial modelling experience

Requirements

• 8-10 years of experience in Business Analysis.
• Experience in Digital Channels and in transaction banking.
• Understanding of Technology but no need to have coding experience
• Capturing , analyzing and eliciting business Requirements: Elaborating JIRA stories
• Agile product development experience

Nice to have is:

• Payment system knowledge within diff. countries(regulatory too).
• Knowledge on Technology trends.
• API /SWIFT experience.

Other details

• Articulate well. Clarity in analyzing and writing business requirements.
• Not an order taker, able to push back complex build needs and offer alternate solutions.
• A great team player. Collaborate and communicate well with the other BAs.
• Strong analytical and problem solving skills.
• Strong presentation and meeting skills.
• Proactive and has initiative to thrive in a fast paced environment to deliver and meet deadlines.
• Highly resourceful and self-motivated.

About the job

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

Main Objective:

The main objective of the Sales Representative is to identify opportunities for introducing as well as orchestrate adoption of Arthrex’s solutions to surgeons in the main objective of Helping Surgeons Treat Their Patients Better and also to provide technical & clinical support to surgeons in using Arthrex instruments, implants and consumables during surgeries.

In this role, you will enjoy day-to-day interactions with Orthopaedic Surgeons, Operating Theatre Personnel, and with fellow Arthrex colleagues from Sales, Clinical Support, Customer Service, Regulatory Affairs & Quality Assurance, Medical Education and Operations. The individual must also be willing to participate in after office hours and weekend on-call work on a rotational basis (compensated with case allowance).

Essential Duties and Responsibilities:

• Being an expert across the Arthrex product portfolio, and providing competent technical and clinical support to Surgeons in the operating theatre
• Guiding Surgeons and other Operating Room Personnel in the safe and effective use of Arthrex products
• Ensuring appropriate instruments and implants are complete and ready before each surgery
• Developing and maintaining positive relationships with customers and driving/promoting the use of Arthrex products
• Identifying customer needs and optimizing on opportunities including recommending appropriate products that addresses customers’ pain points
• Maintaining a thorough understanding of the Arthrex product lines; updates, features, benefits, surgical techniques and taking ownership of personal training plan
• Adhering to compliance policies and guidelines at all times

Education and Experience:

• Degree/Diploma in Physiotherapy, Nursing, Business or related field
• Orthopedic implant sales experience will be a plus
• Professional experience in Sports Medicine or Orthopedics is an added advantage

Knowledge and Skill Requirements:

• Strong understanding of the Human Anatomy, Pathophysiology and Biomechanics
• Proactive, well structure and independent working style, with a high sense of responsibility and reliability
• Ability to quickly form strong customer relationships and manage customer expectations
• Excellent team player with strong communication and presentation skills
• Confident and assertive when needed, and proven ability to work under pressure and problem solve
• Customer service orientated, strong attention to detail, with good organizational and time management skills

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

As part of our recruiting process, we would like to request all interested applicants to apply directly through TD's Careers Site at:

https://td.wd3.myworkdayjobs.com/en-US/TD_Bank_Careers/job/Senior-Business-Systems-Analyst--Credit-Risk-Technology-_R_1359638

Join our growing team of Software Engineers & Business Systems Analysts working with the best and brightest in financial services developing TD's Credit Risk and 'x' Valuation Adjustment (xVA) system (e.g. adjustments for Credit, Funding, Capital, etc.). We are looking for a Business Systems Specialist to join our agile and highly talented development team.

We are looking for someone to plan, manage, and lead the delivery of detailed system requirements and technical and functional specifications that align to standards and frameworks. You will provide technical leadership and work in close partnership with ambitious business and technology partners, project teams and stakeholders to plan, elicit, analyze, document, communicate and manage detailed functional specifications and testing.

• Manage the implementation and support of FO risk, P&L & capital measures across financial derivative products from all trading platforms using advanced financial modeling and reporting tools.
• Lead the delivery of projects (e.g. xVA/CCR system replacement, IBOR, SIMM & MVA, physical collateral) and enhancements for a wide range of clients and products in a fast paced, agile, dynamic and constantly evolving environment.
• Work closely with business stakeholders at all levels to understand and execute against business priorities while ensuring a high-level of service to end users.
• Define, document and translate high-level business requirements into detailed functional specifications, acceptance criteria, and use cases.
• Work closely with technology partners (e.g. Solution Designers and Architects) to develop effective and efficient solutions by researching and analyzing data and requirements, defining opportunities for business process improvements and making recommendations.
• Perform testing according to test plans, monitor and report on results, and walk stakeholders through test results when necessary.
• Provide second and third level support on production issues and business inquiries.
• Contribute to project management activities such as: scoping and estimating project efforts, identifying risks and recommending mitigation measures, communicating activity status, as well as escalating and communicating possible issues.
• Participate in quality management reviews, including designs, prototypes and other requirements work products.
• Implement vendor functionality, investigate issue/exception, and test bug fix and enhancement, by closely working with vendor and interpreting documentation.
• Deliver effective and efficient solutions by prioritizing tasks and ensuring project deliverables are implemented within time and budget.
• Coach new or less experienced colleagues and serve as a reference point throughout requirements management life cycle.

Job Requirements:

• Minimum 5-8 years of experience in business requirement gathering, analysis, business process modeling and documentation within the financial and/or IT industry
• Experience with OTC Derivatives pricing, P&L reporting & attribution, xVA and risk, and CCR & CVA capital is strongly preferred
• Excellent written and verbal communication skills
• Strong analytical and data mining skills
• Ability to create exceptional requirement specifications
• Conduct User Acceptance Testing including designing tests, develop detailed test cases and test plans, documenting and sharing results
• Strong attention to detail with good organization skills
• Experience within Capital Markets and strong understanding of the financial markets and credit risk is an asset
• Experience with building a large distributed real-time risk/PnL system for front-office is an asset
• University degree in Mathematics, Business, Finance, Computer Science, or related field
• Industry certification (e.g. CFA, FRM) preferred but not required
• Experience with working on a trading floor / fast paced environment and being able to multitask
• Proficiency in SQL, Java, Python, background in any programming language will be an advantage
• Strong sense of ownership and customer focus
• Strong skills with MS Office products and Visio
• Ability to analyze complex issues from multiple perspectives and provide strategic recommendations
• Expert knowledge of system analysis process and techniques, as well as system components, functionality, interfaces, data flows and business rules
• Experience and comfort level acting as a subject matter expert and consultant, as well as contributor to potential project assessments and ability to work independently
• Experience working with Atlassian tools (JIRA, Confluence, Bitbucket)
• Experience with REST APIs

Position : Marketing Analyst Executive

• Salary: $3,000 – $3,800
• Monday to Friday 9am-6pm
• Alexandra Road (Near to Labrador Park MRT)

Requirements:

• Minimum 5 years of relevant working experience in Marketing
• Bachelor's Degree in Business, Marketing or Communications
• Good project management skills

Job Description

We are seeking a highly motivated and analytical Market Analyst to join our dynamic team. This role is pivotal in driving our competitive edge by conducting comprehensive research on competitors, current beauty industry trends, and sourcing new technologies, machines, and products. Additionally, the Market Analyst will support our influencer marketing initiatives to enhance brand presence and engagement

Key Responsibilities:

Marketing Campaign Execution

• Collaborate with the marketing team to plan and execute integrated marketing campaigns across multiple channels.
• Create and maintain a Social Media Marketing editorial calendar, with targeted topics outlined for different dates.
• Schedule and post content on various social media platforms using scheduling tools.
• Monitor and respond to audience engagement, comments, and messages.
• Liaise with creative team for overall conceptualization and production of marketing materials and projects
• Analyze the performance of marketing campaigns and suggest improvements.

Lead Distribution

• Manage and distribute leads to the customer service team, including one weekend (with off in lieu hours given).
• Ensure timely and accurate lead distribution, maintaining detailed records of lead distribution and follow-up actions.
• Influencer Partnership Management
• Identify and research potential social media influencers aligned with the brand's target audience and values.
• Develop and maintain relationships with influencers, negotiating terms and agreements for collaboration.
• Coordinate influencer campaigns, ensuring content creation, posting schedules, and compliance with brand guidelines.
• Competitor Analysis and Market Research
• Conduct thorough competitor analysis to understand market trends and strategies.
• Perform market research to identify new opportunities and target audiences.
• Collect and analyze data to understand customer preferences and trends.
• Provide insights and recommendations to the marketing team based on competitor analysis and market research.

Performance Analysis and Reporting

• Define key performance indicators (KPIs) for marketing campaigns and influencer partnerships.
• Monitor and analyze campaign performance, track engagement metrics, and provide actionable insights for optimization.
• Prepare regular reports on social media and influencer campaign effectiveness.
• Evaluate and communicate competitor presence and activities on offline & online mediums
• Manage and analyze ongoing paid media programs to meet Marketing goals
• Timely report performance and action plans to the Management

Collaboration and Coordination

• Coordinate with graphic designers and other team members to ensure consistent and high-quality content creation.
• Liaise with influencers to ensure they have the necessary information and resources for successful campaign execution.
• Work closely with Manager on developing initiatives
• Forward planning for performance marketing, advertising, partnership and events.

Trend and Platform Awareness

• Stay up to date with social media trends, algorithm changes, and emerging platforms.
• Identify opportunities for innovation and creativity in content and influencer strategies.

Others

• Other Ad-hoc duties as assigned by Superior

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Senior Middle Office Analyst (Commodity Trading MNC)

Our client is a global commodity trading company and one of the largest in the world.

Job Role:

Senior Middle office Analyst will lead the financial risk management in commodity, foreign exchange risks and trading profit and loss for the defined businesses and areas. In this role, you will partner with key stakeholders within the Metals business to develop and implement the key controls to ensure operational compliance and accuracy of data and reports. You will lead the process standardization and optimization and develop new solutions to enhance automation and implement the transformation.

Key Accountabilities

• Partner with key stakeholders to manage complex commodity and foreign exchange position reporting and reconciliation and ensure any significant differences are resolved and communicated appropriately.
• Collaborate with business stakeholders to monitor commodity and foreign exchange exposure and ensure completeness of all the complex financial reporting within deadlines and compare against limits, escalate and resolve breaches of limits.
• Validate reports and reconcile trading profit and loss by line of impact with key stakeholders.
• Ensure compliance of operations and monitor points of control.
• Develop and implement process simplification, enhance process standardization, optimize reporting and drive automation and transformation processes.
• Lead risk management best practices and improvement initiatives.
• Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.
• Utilize quantitative skillset in reporting and analytics to deliver specific reports pertaining to PNL, customer profitability etc.
• Other duties as assigned

Qualifications

Minimum Qualifications

• Bachelor’s degree in a related field or equivalent experience
• Minimum of six years of related work experience
• Expertise in quantitative analysis, financial modeling, risk management.
• Experience in visualization tools such as Power Bi and Tableau
• 
  

Preferred Qualifications

• Experience in finance operations with knowledge of financial risk management and related financial processes
• Experience in Metals Industry specifically understanding of Metal’s trading
• Experience in quantitative/basic programming skills like Python and R

Prior Beneficial Experiences

• Drive financial reporting operational and improvement activities
• Provide financial modeling input into business cases, costs and schedules to support growth in the business

Responsibilities

We are looking for an exceptional Technical Architect to join our growing team. In this role, you will also be responsible to:

• Participate as a lead architect in professional services engagements such as customized customer onboarding, statements of work,and other customer enablement activities
• Through professional services engagements, you will:
  • Lead business requirements sessions
  • Develop architectural designs for customer integrations and automations
  • Conduct recipe reviews
  • Advise on unit testing best practices
  • Advise on integration testing and user acceptance testing best practices
  • Conduct production readiness assessments
  • Advise on production deployment procedures
  • Conduct post-live deployment health checks and guidance on recipe and process optimizations
  • Provide thorough knowledge transfer to customer and partner teams
  • Apply and advise on frameworks, such as Workato’s GEARS and Workato’s Embedded Product Guide, to a align with customer organizations
• Be a Workato evangelist with the ability to discover and demonstrate how Workato can effectively help companies with their business automation needs across a broad set of industries through professional services engagements
• Become the trusted technical advisor to customers and partners from an overall solution, architecture and implementation perspective for the Workato platform
• Contribute to the growth of our professional services department by creating or enhancing content such as presentations, demos, white papers, best practices, architecture patterns, and online courses for use by both customers and to enable our extended team
• Lead, mentor, and train team members from the extended pre-sales and post-sales teams to enable them with content and knowledge
• Develop content to coach our partner ecosystem on Workato delivery best practices

Requirements

Qualifications / Experience / Technical Skills

• Bachelor’s degree or equivalent education in Computer Science, Software Engineering, or in a related field. Bachelor’s degrees and those with non-traditional but similar proven experience may also apply.
• 5+ years of technology transformation consulting, including implementation experience with one or more common integration or middleware solutions and/or API management solutions
• Proven results leading and overseeing customer and/or partner success in the following domains: front-end and back-end solution architecture, enterprise architecture, development, and test/release management strategies, change management, and direct leadership in designing solutions that meet or exceed customer needs
• Experience documenting business processes and applying technology to optimize and automate these processes
• Communication skills to effectively communicate with technical, business, and C-level stakeholders alike
• Deep understanding of security and governance needs for large enterprise organizations
• Strong interpersonal skills with the ability to convey and relate ideas to others and work in a collaborative and cross-functional environment
• Excellent verbal and written communication skills and the ability to communicate ideas visually and create and conduct professional presentations
• Self-starter and ability to work independently and as part of a distributed team, and willingness to take ownership of situations and problems
• Ability to travel to the client site up to 25%, but may be higher or lower based on prevailing circumstances

Preferred

• Experience as an Enterprise and/or digital architectMaster’s degree in Computer Science, Software Engineering
• Knowledge of key applications such as Salesforce, Netsuite, Workday, ServiceNow, SAP, EBusiness Suite, Databases
• Knowledge of AWS, Azure, GCP, and Ruby
• Experience having worked in a start-up environment
• Track record of continuous learning of new technologies, as well as leading projects that push the capabilities of existing technologies.
• Track record of driving software expansions as a result of professional services engagements

Job Description:

• Understand business processes, identify business requirements and translate into functional specifications
• Responsible for tracking and reporting of project progress, issues and risks to ensure deliverables are on track
• Manage UAT and SIT
• Support multiple applications systems and platforms
• Adhere to company, project and support standards and guidelines

Requirements:

• Minimum 4 years working experience in delivering and supporting IT applications
• Basic knowledge of SQL and writing SQL queries
• Knowledge of Agile methodology
• Experience in managing customized or bespoke application
• Excellent written and verbal communication skills

Interested applicants please submit your resume to [email protected] or click Apply Now button.
We regret to inform that only successful applicants will be contacted. Thank you.

Claudia Kueh Kee Jinq (R1880247)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

• Bachelor's degree in Computer Science or Information Technology

• Knowledge of banking domain such as Wholesale banking Private Wealth banking products and services such as Loan, Deposits, Treasury and Securities Custody & Execution platform

• Possess technology delivery capability, solution design with project governance framework

• Experience in program feasibility studies, pros & cons for solutioning options, cost-benefit analysis, building consensus amongst stakeholders

• Excellent communication, presentation and interpersonal skills

Responsibilities

• Create development standards based on Talend best practices / experience and lead other developers in implementation of these standards.
• Mentoring other developers who have less experience in Talend / Big Data.
• Support solution architect by leading ELT architecture design based on Talend and Big Data best practices / experience.
• Coordinating with BAs / Mappers and Project Management in planning change requests / defect fixes during project implementation and BAU phases.
• Advising BAs / Mappers on how mappings would be efficiently implemented in code to ensure optimal design.
• Provide and develop production grade Talend Big Data jobs with considerations on meeting the IT organization’s architecture standards.
• Work closely with data modelers/ system analysts on the required data interface/ requirement specifications.
• Conduct technical session/ clarification with data modelers and sub-system teams’ prior solution design, coding, and unit testing.
• Document and review design of Talend Big Data jobs and interface specification.
• Implement error and exception handling.
• Import jobs to Talend Data Catalogue.
• Integrate Talend jobs with Autosys and restart failed jobs from Autosys.
• Perform technical impact assessment, source code release and deployment checklist.
• Validate built conformance to required specifications.
• Support SIT and UAT activities e.g., perform defect analysis, troubleshooting and fixing.
• Coordinate and support Performance and Security Testing activities e.g., environment setup and test scope.
• Coordinate with infrastructure team on deployment and related activities.
• Provide enhancement and production support after project go live.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Able to self-learn/ pick up application setup and support from vendor.
• Maintains awareness of industry trends on regulatory compliance, emerging threats, and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Skills Requirements

• Bachelor’s degree in Information Technology/Computer Science/Programming & Systems Analysis or related course.
• Talend Big Data version 7+ version : 5-8 years of relevant experience.
• Advanced knowledge of Oracle SQL, PL/SQL and Experience in Oracle supplied packages, Dynamic SQL, collections, Records and PL/SQL Tables.
• Experience in developing Complex database objects like Stored Procedures, Functions, Packages and Triggers using SQL and PL/SQL.
• Advanced knowledge of Big Data Talend and experience on Talend components like tHive*, Thdfs*, tOracle*, tFilterRow, tAggregateRow, tMap, tNormalize, tDenormalize, tSortRow, tSampleRow, tFilelist and tReplicate, tOracleInput, tOracleOutput, tOracleConnection, tOracleOutputBulkExec etc.
• Good technical skills in UNIX shell scripting and scheduling.
• Experience of Hadoop (Hortonworks), development exposure in Spark and Hive; especially Spark version 2.
• Exposure in Data Warehousing.
• Experience designing Talend job orchestration through enterprise workload automation tool like Control-M; preferably Autosys.
• Working knowledge of Hortonworks data platform for data ingestions frameworks from multiple source systems e.g. AS400, Oracle Finance, MS SQL, etc.
• Development experience using Java, PL/SQL, SQL, Python, Scala with good knowledge of data models and data flows with strong understanding of dimensional and relational databases, including stored procedures, constraints, normalization, indexes and security.
• Insurance and financial reporting domain knowledge will be an advantage.
• Talend Big Data Integration and Big Data (Hadoop) developer certifications.
• Knowledge of computing, software design, use of parameterization, database and security concepts.
• Knowledge of best practices of data related or coding disciplines.
• Familiar with regulatory, security and industry guidelines.

Technical Sales Executive

• Working Hours: Monday-Thursday 8:30am to 6pm, Friday 8:30am to 5:30pm
• Saturday 8:30am to 12:30pm - only one sat to work for every 5 weeks
• Location: Woodlands Sector

Summary:

We are seeking a dynamic and results-oriented Technical Sales Executive to drive sales and business development in the precision machining sector. The ideal candidate will possess a deep understanding of precision machining processes, materials, and applications, and will be responsible for identifying and pursuing new business opportunities, building and maintaining existing client relationships, and achieving sales targets. Your role will involve coordinating sales activities, maintaining records, generating reports, and collaborating with internal departments to facilitate customer shipments. Flexibility and adaptability are essential as you may be required to assist in various areas as assigned by your superior.

Requirements:

• Bachelor’s degree/Diploma in Mechanical Engineering with sales background or related discipline
• Experience in the precision machining or manufacturing industry.
• Strong technical background and understanding of precision machining processes and materials.
• Willingness to travel as needed.

Job Scope:

• Identify and target potential clients in the precision machining industry.
• Develop and execute strategic sales plans to achieve company sales goals and profitability.
• Conduct market research to identify trends, customer needs, and competitive landscape.
• Prepare and deliver compelling sales presentations and proposals to prospective clients.
• Build and maintain strong, long-lasting customer relationships.
• Serve as the primary point of contact for clients, addressing their needs and resolving any issues.
• Conduct regular follow-ups and provide exceptional customer service to ensure client satisfaction.
• Understand and communicate the technical aspects of precision machining processes and capabilities.
• Collaborate with engineering and production teams to ensure client requirements are met.
• Provide technical support and guidance to clients regarding product specifications and applications.
• Maintain accurate records of sales activities, customer interactions, and opportunities in the ERP system.
• Prepare regular sales reports and forecasts for management.

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Technical Specialist be part of their Technical Team for ongoing transformation projects.

Duties of Technical Specialist:

• Act as the main contact for tenancy and leasing matters.
• Oversee M&E works, BMS, telecommunications, lifts, and security systems.
• Liaise with authorities and handle audits.
• Manage drawings and minor improvement/A&A works.
• Ensure vendors follow the PPM schedule.
• Address safety issues, crisis management, and SOPs.
• Handle progress reports, quotations, and approvals.
• Escort contractors and manage duty phone hotline.
• Update systems for LinkFM, OMS, and fault cases.
• Assist with project management, including site supervision and checking materials.

Requirements:

• DIploma / Degree in related field
• Relevant experience with Commercial Buildings
• Comfortable with Staggered Shifts

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

About the Client:

Our client in a Reputed Bank Singapore.

Responsibilities:

• Responsible to identify and define detailed functional specifications based on the business requirements document
• Capturing , analyzing and eliciting business Requirements.
• Monitor and manage risks, issues related to requirements.
• Participate in transitioning the requirements to the designers and ensure a clear and complete understanding of the requirements.
• Assist in translating business requirements into test scenarios.
• As subject matter expert, should maintain up-to-date knowledge base related to application features and processes
• Clarify test findings escalated by Test Manager and classify the findings accordingly
• Perform impact assessment and estimation for Project Change Request.

Requirement:

• Diploma or Bachelor Degree with more than 5 years as IT Business Analyst.
• Experience in Digital Channels and in transaction banking.
• Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP(NEFT), Immediate Payments (IMPS), UPI.2.0, BillDesk, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments
• Experience in elaborating JIRA stories
• Agile product development experience
• Detailed Knowledge in how Payments work in Singapore
• Good knowledge in financial services policies, procedures, products and industry practices
• API /SWIFT experience.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

EA License No. 01C4394

EA Personnel Reg.No. R1104824 (Samsudeen Mohamed Basith)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.“

Allegis Global Solutions is the exclusive Contingent HR services provider for one of the world’s leading banks.

At Allegis Global Solutions we’re proud to be the leader in global talent solutions. We draw upon decades of industry expertise to develop innovative tools, products, processes and strategies focused on outcome. Moreover, we’re incredibly proud to have built a culture that empowers our people to make their mark while making deep connections that will last a lifetime. With our passion and culture for talent, we are truly transforming the way the World acquires talent.

Our Client is one of the world's most international banks with over 1,100 branches, offices and outlets in 67 countries. They operate in some of the world's most dynamic markets and have been for over 150 years. More than 90 per cent of their income and profits are derived from Asia, Africa and the Middle East. Their brand promise, Here for good, underlines their distinctive approach.

JOB SUMMARY

Lead the development of new Recovery and Resolution operational cost process within the Group Stress Testing team, to support the Group’s Valuation in Resolution (ViR) Valuation 3 and Operational Continuity in Resolution (OCiR) capability. The role will be responsible for establishing strong process interlinkages between the two resolution barriers that fulfil the regulatory requirements of both resolution barriers. This requires a deep understanding of the BoE’s resolution requirements, particularly section 166, and good project management skills to drive complex changes spanning across various business and technology teams. The job entails understanding the bank’s operational process and translating analysis and processes to financial modelling outputs. It offers a unique opportunity to learn about the operations and financials of the bank and to deliver insights that influence strategy and financial planning.

Strategy

• Develop the strategic requirements for Recovery & Resolution cost-related processes, and work with OCiR and Finance stakeholders to establish strong process interlinkages and translating it to financial outputs.
• Ensure that the established processes are robust, fulfils the resolution timelines and both OCiR’s and ViR’s regulatory requirements and objective. All requirements should be effectively implemented and tested.
• Embed the processes into BAU and deliver insights from scenario modelling that inform the Group’s restructuring strategies, recovery plan and corporate plan, including combined capital and liquidity stresses.

Processes

1. Section 166 – Business engagement and process establishment

o Engage business and COOs to translate the bank’s operational considerations into financial forecast.

o Develop an analytics or modelling tool to translate operational considerations into the bank’s cost

o Provide support to the design and co-ordination of all stakeholders on the methodology and process, and embed into BAU processes and playbook. Ensure that the right participants have been engaged

o Lead all the implementation activities, including training and communications, and ensure all necessary post-implementation support activities are performed, including BAU transition and handover.

o Create transparency and relevant analyses around the outcome of the exercises.

2. RRP Cost calculator system development

o Understand how the SAC Cost Calculator works and the impact of OCiR on the financial forecast.

o Provide requirements based on the established process and integrate it into the SAC cost calculator.

o Ensure that all post-implementation activities, including UAT are performed.

3. Project Management

o Strong stakeholder management skills to drive complex changes spanning across various business, COOs and technology teams.

o Provide business analysis, process design, change management and data management expertise to undertake the end-to-end delivery of all projects/initiatives.

o Maintain strong project management disciplines.

o Ensure all analysis, design and change management artefacts produced by the team meet the required quality standards.

o Provide oversight/support to the design and co-ordination of all business testing activities and the right participants have been engaged.

o Lead all the implementation activities, including training and communications.

o Ensure all necessary post-implementation support activities are performed, including BAU transition / handover.

EXPERIENCE

• The ideal candidate would have 10+ years of financial institutions experience in Finance, Operations and/or project management.
• An ability to think both strategically and analytically and apply these skills to the project.
• The individual should have a good understanding of banking products, systems and processes within the bank.
• Highly refined interpersonal and stakeholder communications skills as well as ability to extract and present key messages effectively.
• A “Team player” approach is critical.
• Able to work under pressure and meet tight deadlines while delivering quality output to senior management.

Location: Suntec Tower 4

Monday - Friday office hour

Maternity Cover

• Support the FP&A team in monthly FP&A activities including Best Estimate, Actuals, Forecast and annual budgeting
• Consolidate monthly financial reports and management reports for Asia region on a timely basis
• Perform monthly variance analysis of the P&L and KPIs against forecast and plan and working closely with the country finance to gather inputs/data
• Provide insightful analysis and commentaries to the management for their decision making
• Streamline processes, enhance and build new reports according to evolving requirements
• Support the management in any ad-hoc request or analysis
• Assist the regional finance in any ad-hoc projects

Requirements:

• At least 3 years of Financial Planning and Analysis experience preferred
• Bachelor's Degree in Accounting/ Finance
• Proficient in Microsoft Excel
• Knowledge in HFM, Hyperion (Essbase) and SAP an added advantage
• Working knowledge of Mandarin is an advantage due to exposure to China market
• Good analytical skill, with an eye for detail

Please contact Terence at +65 9645 4048 your resume directly for fast response.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.
By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

EXPERIENCE AND SKILLS REQUIREMENTS

• Min Diploma in IT/ Computer Science with Strong technical knowledge of hardware, software, and network systems.
• Good working knowledge of SQL and ERP systems
• Good verbal and written communication skills
• Good communication and written skills to effectively describe and demonstrate technical solutions to internal and external parties
• Relevant experience in handling IT infrastructure
• Proven experience in troubleshooting complex technical issues.
• Excellent leadership and mentorship abilities.
• Strong problem-solving and analytical skills.
• Proficiency in IT support tools and technologies.
• Effective communication and interpersonal skills.
• Ability to manage multiple tasks and work under pressure.

KEY RESPONSIBILITIES

• Handle escalated support requests with a focus on resolving issues promptly and maintaining positive relationships with end-users.
• Ensure high levels of end user satisfaction by delivering timely, professional, and effective support
• Manage Microsoft 365 services, including Exchange Online, SharePoint and Teams.
• Oversee the development, maintenance and support of ERP system.
• Manage backup strategies for both on-premises and cloud environments.
• Evaluate, negotiate and manage relationships with technology vendors
• Provide high-level technical support for complex issues related to hardware, software, and network systems.
• Perform in-depth analysis and diagnostics to address persistent or challenging technical problems.
• Act as a point of escalation for complex or high-priority support issues.
• Mentor and guide IT staff, providing support and training on advanced technical issues.
• Manage and resolve critical incidents, ensuring timely and effective communication with affected stakeholders.
• Conduct root cause analysis for recurring issues and develop long-term solutions to prevent reoccurrence.
• Participate in IT projects and initiatives, providing technical expertise and support for system upgrades, installations, and deployments.
• Collaborate with other IT teams and departments to ensure project alignment and successful implementation.
• Ensure adherence to organizational policies, IT standards, and regulatory requirements.
• Implement and enforce IT security measures to protect organizational data and systems.
• Implement and manage backup solutions to protect critical data.

ADDITIONAL JOB INFORMATION

• Japanese Wellness MNC
• 10 mins walk shelter all the way from Circle Line Labrador Park MRT Station
• 5 days work week from 9am - 6pm
• Salary Ranges from $5,000 - $6,000 with bonus and staff benefits
• Kindly send us your resume, we regret that only short-listed candidates will be contacted shortly.

EA License | 14C7092

EA Registration Number | R1110882 (Lee Ming Er)