Total 18,639 Others/Any technical support job vacancies in Singapore

Job Description

1. Manage and resolve technical issues of allocated vessels.
2. Monitor vessel performance, including maintenance and repairs to meet ship owners and charterers requirement.
3. Collaborate with the crew, suppliers, and external stakeholders to address technical challenges and ensure vessel safety and reliability.
4. Assess and approve technical specifications for vessel repairs and upgrades.
5. Budget implementation and control.
6. Approve vessel request for stores and spares to ensure correct specifications, quantity, quality and cost.
7. Organize dry dock and ensure process is in compliance with procedures and specifications for vessels' dry dock inspection/repairs.
8. Conduct vessel inspection and ensure compliance with class/statutory regulations and company safety requirement and all surveys are carried out timely.
9. Stay updated with industry trends, regulations, and best practices to drive continuous improvement.

Job Requirement

1. 1st Class Certificate of Competency, Marine Engineering Degree or equivalent.
2. 2 years experience as Technical Superintendent, On Large Bulk carriers.
3. 2 years of sea-going experience as Chief Engineer on board various types of vessels including bulk carriers preferred.
4. Familiar with Right ship vetting process and preparations.
5. Knowledge of maritime rules and regulations, codes, guidelines, ISM/ISPS/TMSA requirement and environmental requirements.
6. Good spoken and written English communication skills.
7. Analytical, results oriented and ability to lead, control and good interpersonal skills.
8. Independent and resourceful to work under pressure to meet deadlines.
9. Able to travel within short notice as required.

• 6000 – $7000,
• Office Hours 5 Days

Primary responsibilities include:

• Work hand-in-hand with the shift teams to ensure adherence to the production plan, resolve issues, as required

• Be considered to have more than one area of manufacturing expertise, for example, Upstream processing/Downstream processing/ Equipment Preparation/ Buffer Preparation and/or knowledge in key systems like EBM/XFP/CIP/SIP knowledge

• Act as subject matter expert during audits, explaining and walking through specific process operations or investigations, as applicable

• Carry out deviations investigations in the GEMS system, including product impact assessments and implement CAPAs

• Be a change control owner in the CCMS system, if applicable

• Maintain recipe configuration management documentation, if applicable

• Carry out material support activities including liaising with MLCM or vendors to address material issues, if applicable

• Develop and implement CAPAs arising from audits

• Informing management of events impacting production schedule

• Propose and review document revisions

• Carry out work in a safe manner, notifying management of safety issues and risks

How to Apply: send your resume and indicate role(s) you want to apply to: [email protected] or telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA License number : 99C4599 Personnel EA License: R1331820

about the company

Our client is one of the prominent companies in Singapore. They are currently expanding their regional operations and seeking a Technical Design Director for their data centre.

about the job
As a Technical Design Director, you will be responsible for overseeing regional operations. Your primary responsibilities will include:

• Oversee the design and construction of both greenfield and brownfield data centers.
• Identify and engage a top-tier consulting firms including architects, M&E specialists, C&S experts, and energy consultants to support design development and tender preparation, as well as to create project cost budget estimates.
• Lead research and development projects focused on new engineering technologies and construction methodologies that enhance data center energy and water efficiency, construction effectiveness, operational productivity, and sustainability by reducing power usage effectiveness, water usage effectiveness, and carbon emissions.

skills and experience required

• Preferably 10 years of experience in data centre field
• Has experience in archiectural, M&E and project management.

To apply online please use the 'apply' function, alternatively you may contact Noelle.
(EA: 94C3609/ R1982617 )

The Senior End User Computing Engineer will be responsible for architecting, implementing and managing a comprehensive range of end-user computing devices including desktops, laptops, tablet (eg: iPads). This role focuses on migration projects, performance optimization and the integration of various EUC technologies. The ideal candidate should have extensive experience in EUC solutions and technical leadership.

Key Responsibilities:

Solution Architecture: Design and architect end user computing solutions encompassing physical desktops, laptops, tablets (iPads), virtual desktops and think clients. Develop detailed technical specifications and deployment strategies.

Device Management: Implement and manage a variety of EUC devices including windows PCs, iPads, Thin Clients. Ensure efficient provisioning, configuration and lifecycle management.

Virtual Desktop Infrastructure: Lead the implementation and management of thin client and VDI solutions, including VMware Horizon. Optimize performance and ensure high availability.

Operating System Deployment: Oversee the deployment and management of operating systems (Windows 10/11) using tools such as MECM, Altiris, Intune and other device management solutions.

Migration Projects: Lead and manage complex migration projects involving transitions from on-premises to cloud-based solutions, upgrade of operating systems and migration of applications and user data across varies devices.

Automation and Scripting: Utilize scripting languages to automate provisioning, configuration and management tasks. Develop scripts for bulk deployments and device managements.

Performance Optimization: Monitor and analyze the performance of EUC environments. Implement optimization techniques to enhance system efficiency, reliability and user experience across all device.

Security and Compliance: Implement and manage security measures for EUC environments, including endpoints protection, encryption, secure access and compliance with organizational policies and industry regulations.

Technical leadership: Provide expert guidance and technical leadership on EUC technologies. Conduct design reviews, technical discussions, and lead cross-functional teams in implementing solutions.

Troubleshooting and Support: Address and resolve complex technical issues related to EUC devices and environments, perform root cause analysis and implement corrective actions to prevent recurrence.

Documentation: Develop and maintain comprehensive documentation, including architecture diagrams, deployment guides, device management procedures and troubleshooting documentation. Ensure knowledge transfer to relevant teams.

Training and Mentoring: Provide training and mentorship to junior team members and end users on new technologies, device management practices and best practices.

Any other ad hoc duties as assigned by supervisor.

Qualifications:

Experience: 8+ years of experience in end-user computing, including significant experience in designing and implementing EUC solutions across a diverse range of devices and leading migration projects.

Technical Skills:

Operating systems: Extensive experience with Windows 10/11, iOS

VDI Solutions: Advanced knowledge of VMware Horizon, Microsoft Azure Virtual Desktop, Thin clients

Device Management: Proficiency in managing desktops, laptops, thin clients using Microsoft End Point Manager (Intune), MECM, Altiris and Mobile Device Management Solutions.

Security: Experience with endpoint security solutions, encryption technologies and security best practices.

Problem-Solving: Excellent problem-solving skills with a focus on troubleshooting complex technical issues across multiple devices.

Communication: Strong verbal and written communication skills, with the ability to present technical concepts to non-technical stakeholders.

Leadership: Demonstrated leadership abilities, including experience leading cross-functional teams and mentoring junior staff.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Working hrs: Mon to Fri (0900AM to 0630PM)

Location: King’s Road

Requirements:

• GCE ‘O’ Level (or equivalent).
• 2 years of relevant experience.
• Strong interpersonal and communication skills.
• Comfortable with diverse stakeholders.
• Pleasant and patient with parents and students.
• Self-initiated, able to multitask, and manage time well.
• Proficient in Microsoft Office.
• Fluent in English and Mandarin.

Preferred:

• Experience in MOE schools.
• Valid First Aid Certification.

Scope of works:

Reporting Structure

• Reports to the Administration Manager (AM).

Reception Support

• Manage reception and handle inquiries.
• Assist unwell/injured students and provide basic first aid.
• Log lost and found items and track keys.
• Set up the Conference Room for meetings.
• Pack resources for students and teachers.

Administrative Support

• Assist with P1 registration and orientation.
• Manage Leave of Absence (LOA) processes.
• Support P6 DSA applications and S1 postings.
• Update student details and file documents.
• Handle daily office tasks and manage supplies.

Employment Type: 1 year agency contract (renewable subject to work performance)

Salary: Up to S$7,000

Working Location: Changi Business Park

Working Hours:

• Standard office hours (9am-6pm), with 24x7 on-call support.
• Available on weekends for production deployment support.

Overview:

• Provide 24x7 support for Regulatory Reporting applications.
• Coordinate infrastructure maintenance.
• Manage new application releases and adhere to release management best practices.
• Collaborate with Peer Application Teams, Infrastructure, Vendors, Security, and Change teams.
• Address production issues promptly as per Service Level Agreements.
• Enhance support processes to improve service levels and quality.

Responsibilities:

• Coordinate with System Admins for Non-Prod and Prod environments.
• Maintain and support regulatory reporting applications for SG, AU, and TW.
• Analyze and address issues and incidents.
• Update stakeholders on issues or maintenance activities.
• Support and perform various patching activities (RHEL, OS, DB, ISCD-Server Hardening, DR Flips, NVA Issues).
• Handle common activities (server procurement requests, firewall requests, NVA issues, UAM management, Cyber-Arc maintenance).
• Perform VM maintenance (RAM, CPU, housekeeping, basic scripting, KeyExchange).
• Assist with change management and other project-related activities (Marketplace, UAMS, Infra, PCF).

Requirements:

• At least 5 years in production support.
• Diploma/Degree in Computer Science, Information Technology, Engineering (e.g., Software, Systems), or a related field.
• Strong technical skills in microservices and batch technologies, including Elasticsearch, Grafana, and OpenTelemetry.
• Experience with containerized environments (PCF) and modern development tools (Agile, CI/CD, Git, Terraform, Jenkins).
• Proficiency in OS (RHEL, Windows Server), Unix/Linux Shell Scripting, and SQL.
• Hands-on experience with MSSQL, Oracle, MariaDB/MySQL, and ETL processes.
• Solid debugging, troubleshooting, and problem-solving abilities.
• Preferably banking experience.
• Ability to perform root cause analysis and work with cross-functional teams effectively.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

Plan and review courses based on the client’s training framework.

Determine target audience and level of training.

Write and review learning objectives.

Source for appropriate training providers / facilitators.

Initiate and monitor Quotations and Requisitions in accordance To organisation’s procedure manual.

Discuss with training provider/facilitator on course curriculum where appliable.

Vet publicity emails, if necessary.

Assess first-time facilitators when the need arises.

Evaluate feedback and make recommendations for improvement.

Submit course report To Branch Head.

Follow up on recommendations/comments made by Branch Head and/or Director for improvement of subsequent courses.

Provide feedback To facilitators based on evaluation results, where necessary.

Co-ordinate Logistics Management for training programmes

Degree or Diploma in any discipline

A team player with high ability to deliver work in an accurate and timely manner.

Good speaking and written English to engage clients, trainers, students, and handle email correspondences.

Independent worker and Problem Solver.

Should be comfortable in using Excel.

Minimum 1 to 3 years relevant working experience.

Overview:

The appointed officer will be assigned to the front desk, being the first point of contact of all visitors, students, staff and parents, ensuring the smooth operations in the school.

Job Scope:

• Provide assistance to students at sick bay.
• Assist with data entry, filing, or any other administrative support tasks.
• Assist with daily office operations such as checking on deliveries, liasing with teachers on parents’ queries, following up on student absenteeism and other simple administration tasks such as photocopying and laminating.

Requirements:

• Knowledge of MSOffice Applications and use of IT systems.
• Minimum 2 years of experience in customer service and/or administration work.
• Display initiativeness and be resourceful to handle challenging situations.
• Preferably possess valid First-aid certification and worked in school-related environment.

Specifications:

• Working hours: 42hrs per week, earliest starting time from 7am*.

* Location: North-East x3 positions, West x2 positions: Please refer to screening question and choose the option relevant to you.

The Role

Successful candidate will be participating in the implementation of new projects and providing day to day operational support of IT systems.

Key accountabilities

• Maintain and support new/ existing IT systems

• Ensure smooth running of the applications and resolve issues raised on a timely manner.

• Manage the change control process for the IT systems and ensure smooth implementation of system changes.

• Gather and analyze user requirements and propose the relevant solutions.

• Maintain and update the various documentation (e.g. requirements specifications, user guides) for the IT systems.

• Participate in all aspects of project implementation from initiation to roll out of the new system (design, build, testing, end user training, go live support, documentation)

• Resolve project issues with vendors and key stakeholders to ensure the smooth implementation of the projects.

Qualifications & Experience

• Degree in Computer Science / Information Technology or equivalent.

• At least 2 years experience in SAP FI/CO modules with good functional knowledge in AR, AP, GL, Bank Accounting, FA and Project Accounting.

• Technical knowledge required on SAP-ABAP programming, smart forms, BAPI, BDC and user exits.

• Able to independently handle requirement gathering sessions, prepare functional specifications and support testing activities for user sign-offs.

• Preferably with minimum of 1 full lifecycle implementation experience of SAP as Analyst/ Consultant

Interested candidates who wish to apply for the advertised position, please clock on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

About the Client

Our client is one of the reputed MNC firms in Singapore

Responsibilities

• Provide Level 2 Support for Treasury and Market’s eFX Application
• Responsible for stability of production environments ensuring application and all interfaces have maximum availability.
• Collaborate closely with other internal technical teams/business users in investigating, testing and implementing Application fix
• Responsible for handling Change Management, raising Change Request and scheduling for the implementation of fixes and enhancements.
• Act as a facilitator and coordinate between various teams like Infrastructure, Level 1, Application vendor to resolve complex issues and outages
• Track incidents and provide regular updates to users on request status and progress
• Perform Root Cause Analysis and Regular Reporting to identify areas for review for improvement

Skills/Requirement

Must have Skills:

· Bachelor’s degree

• Write Unix scripts and suggest automation to improve efficiency/effectiveness of support team
• Work with ECNs and Liquidity Providers.
• Work on Oracle, MariaDB, KAFKA, OpenShift, MQ, CD, Jenkins, Bitbucket
• Work with Network and Firewall team.
• Work on FIX Protocol related set ups.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform you that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd

EA License No. 01C4394
EA Registration No. R1547247 (Jyothi Chandrakanth Kamath)

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By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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Key Responsibilities:

• Provide day-to-day support of IT computing devices and troubleshooting via emails, phone calls, and walk-ins
• Perform first level support to troubleshoot and solve technical issues
• Perform L2 and L3 escalations if necessary and required
• Ensure and follow help desk procedures for all call and ticketing tracking from start to end (initial support to resolution)
• Take ownership of all problems reported to the help desk. For outstanding issues pending user response, report and alert the IT Manager / POC for internal escalation procedure
• Interface with other maintenance vendors (vendor management) for problem reporting and resolution
• Perform IT project rollout as planned by the Customer, including new PC purchase. receiving, move and change (IMAC Services)
• To be responsible for accurate record keeping, tracking and processing of all documents related to IT
• Any other ad hoc duties as assigned by supervisor.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Descriptions

• He/she shall be responsible in answering customer calls within 3 rings, prepare and process of enquires within 24 hours, quotations according to customers’ requirements within 48 hours, follow up on quotation and order processing
• He/she is authorized to monitor, approve and undersign all quotations that have a value amount of not more than S$5,000 or equivalent. If the quotation value exceeds more than S$5,000 and S$20,000 or equivalent, approval is required by SSE and GM respectively.
• He/she shall assist customer in sourcing of other customized products not listed in our product range.
• He/she shall ensure orders are processed and delivery schedule meeting customer’s requirements.
• He/she is responsible to provide customer with pre and post sales technical support.
• He/she need to achieve sales target set.
• He/she shall be responsible to develop new accounts & maintain designated accounts assigned.
• He/she is responsible for backing up the SSE during his/her absence or whenever necessary/require.
• He/she shall be assisting marketing actions plans such as control and distribution of catalogues, updating of customers’ profiles, informing customers of new products, etc.
• He/she is responsible to generate sales reports as and when assigned by the SSE/GM.
• He/she is to perform work related duties assigned by immediate superior/ management from time to time.
• He/she may need to meet customers in person on an as-needed basis.

Requirements

• ITE or above qualification in Mechanical Engineering
• Basic digital marketing knowledge will be an advantage
• Good communication skill and ability to communicate mechanical concepts clearly and effectively

• Manage distributor relationships, including procurement and customer service support.
• Provide excellent customer support to corporate clients, overseeing their orders and requests from start to finish.
• Respond promptly to customer inquiries, including quotations, service support, and documentation.
• Prepare and deliver quotations to customers in a timely manner.
• Compile and submit required documents through customers' management systems.
• Proactively update customers on order statuses and shipping schedules.
• Maintain accurate spare parts price lists for customers.
• Coordinate with customers, freight forwarders, and internal teams to ensure timely order fulfillment and shipment execution.
• Prepare and submit necessary documentation for customer customs queries.
• Collaborate closely with internal teams to resolve customer issues and implement solutions.

Requirements:

• At least 3 years of relevant experience, preferably in distribution handling, logistics, manufacutring, or electronic industry.
• Previous experience in a customer service role, order processing.
• Immediate starter is a plus

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are looking for a billing analyst to support the existing customized system.

The system is a standalone billing system and is looking for a functional-techno system/application analyst to support it. The person should be technical in PL/SQL or mostly SQL. The customized standalone system integrates into Oracle e-Biz solution for Account Receivable and Account Payable.

Application Analyst

· Have Bachelor's Degree in Information Technology and related fields.

· Have at least 2 years of working exp

· Able to SQL to produce reports, troubleshoot issues, or view data

· Have programming experience in Oracle Forms, Report, and PL/SQL

· Have some programming skills and is willing to learn new technology

· Responsible for supporting application

· Able to work with cross-functional teams to resolve problems and issues.

· Able to complete tasks on time

· Have working experience with Oracle Database a plus

· Familiar with Oracle e-Biz or other product software a plus

· Have some Financials background a plus

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Benefits Summary:

• Up $3500 + Bonus + Benefits
• 5 Days work week
• Working Location: West
• MNC with good working environment

Responsibilities:

• Assist in the overall management and technical operations of the marine fleet
• Attending to vessels docking, repairs and surveys when required and supervise the contractors' maintenance works
• Identify and source for technical and operational supplies required for the vessel’s need
• Work closely with the team to ensure smooth implementation and compliance of the safety
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Alternatively, you may also email your resume to us at [email protected].

Follow us on Facebook for more info:
https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Edward TOH
Registration No: R1658602
EA License No: 20C0278

• to ensure customer expectations are satisfied before, during and post-surgery of an orthopaedic procedure. Reporting to the Technical Supervisor, close coordination is required between the different stakeholders, which includes sales, customer service, logistics (distribution, warehousing & delivery). It is expected that the TS will manage & be responsible for the instrumentation, implants and workshops materials allocated to the assigned territory.

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Benefits Summary:

• Up to $3500
• 5 days
• Working Location: Penjuru
• Company transport provided at Jurong East MRT Station

Responsibilities:

• Providing administrative support and coordination for vessel inspections, repairs and docking works
• Work closely with the HSE team to ensure a smooth operations
• To identify and source for technical and operational supplies required for the vessel’s need
• To attend in investigating any failures occurred and reporting all vessel incidents
• Other ad-hoc duties

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:

https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on WhatsApp for more details:

https://wa.me/6582693981

Follow us on Telegram for more job opportunities:

https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily focused on assisting technical prospects and customers with any technical questions about Datadog. PSEs engage with Datadog’s Premier Customers via standard technical support channels, but are also involved with cadence calls, conferences, and various side projects. You will work directly with Datadog’s Premier Customer base, and will be immersed in a fast-paced environment where you will be challenged, but will also immediately witness your contributions to a rapidly growing team, Datadog, and to our customers.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Respond to client technical troubleshooting requests (live troubleshooting / chat / tickets) on our fast paced team while continuing to educate our clients on the use of the platform
• Develop relationships with our Premier Customers, working hand-in-hand to truly know their distinct environment
• Debug and reproduce issues and dive into the 600+ integrations that Datadog works with
• Expand on our library of documentation and knowledge based articles for a variety of technologies
• Drive product conversations based on needs and problems learned during client interactions
• Participate in routine health check meetings with Premier Customers
• Work from a Datadog office 3 - 5 days per week

Who You Are:

• A critical thinker who defaults to a client-centric approach
• Experienced in multi-channel technical support at a SaaS company (2+ years of related experience)
• Have some programming experience and a basic knowledge of Linux
• Self-motivated, detail-attentive, and have a desire for continuous learning
• A decision maker but know when the decision should be escalated
• Have been in a Premium/Enterprise technical support role previously
• Knowledgeable of current infrastructure and monitoring solutions and technologies
• Able to work a rotating schedule that requires weekend availability
• Business-level fluency in Bahasa Indonesia both in verbal and written communication as you will be focusing on the Indonesia market.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-class onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey, telemarketing activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

• Candidate with prior experience in outbound call preferred

• Candidate with prior experience in front desk management preferred

• Basic Computer knowledge (Microsoft Excel and Word)

• Have a pleasant disposition with a positive attitude

• Excellent in customer service delivery

• Organised, self-motivated, and result-oriented individual

• Demonstrate a sense of urgency and work well under pressure as an individual and in a team

• Good verbal & written communication and interpersonal skills

• GCE ‘O’ levels and above

a) 8.30am to 6.00pm (Monday to Friday) and

b) 8.30am to 5.30pm (Monday to Friday), 8.30am to 12.30pm (Alternate Saturday)

Location:

Gul Circle Singapore

How will you make an impact?

This candidate need to be based in Gul Circle, Singapore to support the highly customized Manufacturing factory with 24 x 7 operation.

What will you do?

• Deliver IT services to internal customers in Singapore and not limited to SEA & Taiwan Countries.
• Provide support to Manufacturing, Clean Room, Lab, Office and Warehouse Support.
• To protect the company’s data, tools and information systems.
• Understand and enforces company’s infrastructure architecture standards and policies to maximize efficiency and support platform compatibility.
• Monitor data center, applications, equipment for uninterrupted IT services.
• Collaborate with Global Infrastructure, application and security to implement company standards as needed.
• Maintain system documentation, IT Inventory and change control logs.
• Ensuring new hire are provided with the required hardware on time before the new hire on board.
• Diagnosing PC / Hardware faults and supply solutions as required.
• Assisting in the updates of software patching as required e.g. Anti-virus and Windows Server Updates.
• Work with vendors and deliver scope of work or agreement.
• Keeping system documentation up to date including hardware/equipment assignment listing and mobile listing.
• Assisting technical staff in the event of Major incident or critical system failures.
• Assisting employees with software and hardware issues e.g. Microsoft Office, printers, mobile and other business applications.
• Contribute to and follow global IT standards, IT security and procedures.
• Work with regional and local IT Teams on global and local IT projects.
• Assist to provide the Annual Operating Plan for the next year IT Expenses. (Who will get replacement Laptop that due after 4 years & 5 years for Desktop)
• Purchasing computers and peripheral from IT Suppliers.
• Occasional travel to the other branches as required.
• Will need to be on call during non-office hours to support 24 x 5 and alternate Saturday production line.
• Other duties as assigned.

Education:

Bachelor’s degree in IT or equivalent experience.

Experience :

• 5+ years of IT professionals experience in a fast-paced, MNC company environment.
• Relevant technical certificates a plus. (Server, Network, Application, IT Project Management)
• Strong interpersonal, good working attitude and spirit to help users.
• Broad knowledge of hardware, software, desktop support and IT security is required.
• Hand-on Experience in Server Room Support and Client Desktop Support.
• Working experience in Manufacturing environment and on call duty.
• Some Knowledge on network and Servers are required. (We have internal Network & Server Team).
• o Mount Cisco Router/Switch/ Dell Server.
• o Setup UPS alerts and Server Contingency planning.
• o Basic Server OS installation and RAID setup.
• Minimum 4-5 years’ experience in IT Site Support/Service Desk Level 3/ Desktop Support.
• Microsoft SCCM knowledge for software distribution and computer formatting skills using it.
• Knowledge in IT ticketing System like Remedy and ServiceNow is needed as we will be working according to ticket SLA.
• Some knowledge in Manufacturing application, Oracle R12, E1 or SAP is bonus as Site Support will be 1st level support before escalating to Application Team
• Note: Open for Singapore Locals Only

Working hrs: Mon to Fri (0900AM to 0630PM)

Location: Bright Hill Drive

Requirements:

1. G.C.E. ‘O’ Level.
2. Singapore Citizen.
3. Pleasant, meticulous, and strong interpersonal skills.
4. Ability to multi-task and work independently.
5. Fluency in English and Mandarin/Chinese is preferred (SAP school).
6. Knowledge of MS Office.
7. Preferably 2 years of experience in administration and customer service.
8. First aid training is an advantage.

Scope of works:

1. Administrative Functions

• Maintain cleanliness in the reception area.
• Manage and verify documents (records, statistics, filing, correspondence).
• Perform ad-hoc tasks from the Administration Manager and School Leaders.

2. Reception Duties

• Manage counter services and inquiries.
• Attend to phone calls.
• Handle incoming parcels and emails.
• Liaise with parents, teachers, and vendors.
• Assist unwell students in the sick bay.
• Help walk-in visitors and students at the General Office.

Reception Support

· Frontline customer service – manage reception counter, handle incoming phone calls and inquiries from stakeholders, including general public and parents.

· Assist students who are unwell/injured in the sick bay. Administer basic first aid for students if necessary.

· Logging of lost and found items and keeping track of school keys that are signed out.

· Assist in the setup of Conference Room for meetings.

· Packing of resources for timely distribution to students and/or teachers.

Administrative Support

· Provide support in matters related to students, for example:

· Assist in P1 registration and P1 Orientation.

· Assist in administration of students on Leave of Absence (LOA) and act as Point of Contact with LOA parents.

· Assist in P6 DSA application and S1 posting.

· Updating of student details in school cockpit and filing of student documents.

· Assist with daily General Office administrative duties such as maintaining records and managing office supplies.

· Provide support to school events where necessary.

· Any other ad-hoc duties assigned by the School Leaders and AM.

Responsibilities:

• Responsible for the cost-effective maintenance of LNG vessels and their equipment to ensure safe, delay-free operation and compliance with the flag state administration and applicable class and industrial standards.
• Monitor and maintain vessel deck and engine planned maintenance system.
• Monitor and arrange statutory and classification surveys for vessels.
• Coordinate the supply of stores, supplies, spares, and consumables.
• Coordinate the repairs, defect rectifications, and modifications.
• Monitor adherence to company standards and charterer requirements.
• Assist in controlling and monitoring costs relevant to the technical department.
• Maintain and upkeep technical manuals, drawings, and catalogs from makers and yards.
• Attend shipyard and classification societies in technical matters.
• Verify documentation and certifications of new buildings/deliveries.
• Lead the accident/incident investigation related to technical matters such as equipment and failure/malfunction if required.
• Carry out annual vessel technical inspection/audit onboard as scheduled.
• Assist the Group Technical manager in the running of the technical department.
• Execution of additional project-specific technical requirements promptly
• Execute technical modifications for the project, including their approval and certifications as necessary.
• Attend to technical troubles arising during the project and liaise with the makers if required.
• Plan and coordinate technical repairs during the project, including vessel docking as necessary.
• Ensure any defects that may affect the charter are resolved promptly.
• Participate in interviews and makes recommendations regarding new-hires and promotions.
• Monitor vessel performance and ensure follow up action.
• Management of vessel budgets and operating expenditure
• Plan for, monitor, and manage dry-dockings and major scheduled and unscheduled repairs.
• Conduct regular vessel visits to confirm condition and compliance with Company operating standards and provide Vessel Condition Reports.
• Create a partnership with the other departments (HSQE, crewing, operations, etc.) assigned to the same vessels.

Qualifications:

• 6 months experience as Chief Engineer or experience for more than 3 years as senior engineer on LNG Motor vessels.
• Valid Engine COC holder
• Knowledge of ISM, EMS,PMS, Repairs and Dry-Docking repairs
• Good technical knowledge about various marine machinery
• A desire to drive continuous improvement in self and with others.
• Analytical, problem solving, time management, project management and decision-making skills
• Ability to respond positively to Company management in an effective manner
• Demonstrates teamwork, interpersonal and communications skills
• Knowledge of propulsion plant and power systems onboard assigned vessels. Preferable working experience with XDF vessels and overhauling skills of an XDF Engine and DF generators.
• Knowledge of cargo containment system, cargo handling equipment and systems on board assigned vessels.

Responsibilities:

• Lead, train, and manage a team of technical professionals (project and system engineers) to provide Project Management, System commissioning, technical support, and Pre-sales to satisfy customer’s requirement and achieve company’s objective.
• Provide guidance and mentorship to team members, fostering a collaborative and innovative work environment.
• Effectively allocate tasks and responsibilities among team members based on their skills and expertise.
• Establish clear communication channels within the team. Ensure that team members are kept informed about project updates, organization changes, and any other relevant information.
• Conduct performance evaluations, set goals and provide feedback to team member to enhance their performance and career development.
• Collaborate with other departments, such as Sales, Operations, Service, IT, Finance & Admin ensure alignment and coordination of technical activities with overall business objectives
• To evaluate new products/system to assess its suitability to be included in the new product and
• service packages for promotion to customers.
• To assist Sales Dept in the Pre-sales and tender bidding to secure new jobs
• To manage purchasing of equipment and company’s equipment and inventory
• preparation of project budgets and proposals for capital expenditure and investments in
• equipment, systems, or other assets and resources.
• To monitor performance of Sub-contractors to meet customers’ expectations with enforcement of Sub-
• contractor Control Procedure stipulated in ISO9002 procedure.
• Ensure systems and processes comply with workplace safety and health regulatory requirements.
• Ensure that customer quality specifications are constantly met.

Requirements:

• Degree in Engineering (Preferably Electronics) or equivalent.
• At least 5-8 years of relevant working experience in Security Industry, managing a group of 5 or
• more engineers.
• Possess excellent planning and organization, interpersonal and communication, and problem
• solving skills
• Excellent project management skills
• Able to work independently and make good decisions