Total 17,452 technical support job vacancies in Singapore

• 5years of experience in ITSM support using BMC Helix.
• Understanding of ITIL processes and best practices.
• Experience in providing technical support to clients.
• Problem-solving skills and to interpret and design effective solutions.
• Understanding the requirements and functional design
• Performing Build and Unit Test.
• Providing bug fix support for System Test

Thanks, and Best Regards

Karanam Vijaya Kiran
(EA Registration no: R1443178)
Recruitment Manager
Hand Phone: +65 92333815
Helius Technologies Pte Ltd (EA Licence No: 11C3373)

We are a Facilities & Management company, We are looking for potential candidates. This position will be station in the eastern part of Singapore

Job Description:

· Assist Facilities Manager in planning, controlling of building preventive and corrective maintenance works

· Supervise all maintenance works and variation jobs carried on site

· Feedback daily status of all works to Facilities Manager

· To lead a team of technicians to carry out building preventive maintenance works

· To submit monthly report to Facilities Manager in the preventive and corrective works carried out throughout the month

· Planning of duty roster for the shift technicians

· Liaising with contractors for variation works on work delivery schedule and quality

· Prepare work proposals and costing and tracking of work until completion of service

· To assist in putting up claims according to contract schedule of rates

· Ensure site safety measures are well implemented

Job Requirement:

· Minimum Diploma in Electrical/Mechanical/Facilities Management

· Candidate with higher NITEC with min 5 years of experience will be considered

Technology Skills

• Hands on experience in designing and developing applications using Java EE platforms
• Object oriented analysis and design using common design patterns.
• Profound insight of Java and JEE internals (Class loading, Memory Management, Transaction management etc)
• Experience in developing web applications using Struts, Spring MVC and EJB
• Excellent knowledge of Relational Databases, PL/SQL. Experience in Oracle preferred.
• Excellent knowledge of ORM technologies (Toplink/Hibernate)
• Experience in Rule Engine is a plus (Strata/Experian)

Role Interaction Points

• Interacts with the Technical Lead, BAs and testers for the project during the project lifecycle
• Interacts with the Client managers for status review meetings
• Ability to work on multiple tasks concurrently

Others

• 8+ years of development experience using Java/J2EE related technologies
• Should possess good communication and problem solving skills
• Should have Aptitude and Attitude of learning and mastering new technologies and tools
• Working in client facing environment is a plus
• Working in Agile Methodology is a plus
• Working experience in Retail Lending Domain (Home Loans Personal Loans / Credit Cards) or Corporate Lending is an added advantage

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Act as the main point of contact and intermediary between the CEO and both internal and external stakeholders.
• Handle the CEO's calendar, arrange appointments, and facilitate meetings, including the compilation of meeting documents and presentations from relevant parties.
• Assist in the submission of commercial tenders and project bids.
• Aid in market research by creating and maintaining a market database, gathering, structuring, and analyzing business data.

Requirements:

• Diploma and above.
• At least 3 years of experience in secretarial duties.
• Proficient in business writing to craft reports and presentation slides for Senior Management and the Board.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

About the Client

Our client is a reputed bank

Responsibilities

1. Partner with Retail & Channels teams to identify the pipeline of new initiatives and project notations

2. Organize and track the pipeline, capturing data on readiness for approval and other relevant data

3. Maintain and update projects approval data and dashboard

4. Partner with Office and Delivery Teams to organize and track in-flight projects

5. Prepare the weekly Management dashboard for projects – Pipeline, In-Flight Projects and Projects Target Delivery view

6. Prepare the agenda and partner teams for content for the weekly Pipeline Deck Review

7. Understand the Projects Data Reconciliation (timesheets, investment amounts etc), Project Quality & Process Adherence checks/reports, and prepare the action dashboard for teams

Skills/Requirement

· Solid organizational skills including a methodical approach to planning & process, attention to detail and accuracy

· Good sense of risk & issue management, and escalation management

· Able to produce structured and effective presentations

· Proficient in creating presentations using the Microsoft suite of software

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

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By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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We are looking for an Infrastructure Support Analyst specializing in Security Administration to join our dynamic team!

• Comprehensive remuneration package.
• Contribute to nationwide projects.
• Opportunities for skill enhancement, training, and growth.

Responsibilities:

• Implement and manage security measures to safeguard sensitive financial and personal data.
• Manage the escalation processes and perform service recovery for incidents that directly impact services or users.
• Conducting security audits and assessments to identify vulnerabilities and risks.
• Developing and implementing security policies and procedures.
• Provide governance on the service provided by the Service Providers.
• Collaborating with other teams to ensure compliance with regulatory requirements.
• Support periodic fixes/patches and upgrades.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum of 5 years working experience in Information Security in a complex IT environment.
• Proficiency in administering security for one or more of the various systems (Windows, Unix, Linux, MS SQL, Oracle, Mainframe, AS400, and Teradata).
• Hands-on experience with security tools such as Active Directory, Privileged ID Management tools, and Identity Governance & Administration tools.
• Familiarity with ACF2 and RACF security protocols.
• Strong analytical and problem-solving skills with a keen attention to detail.
• Relevant certifications (e.g., CISSP, CISM) are a plus.

Interested candidates may apply via email to [email protected](indicating Job ID J43633 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – Outsourcing Team
ScienTec Consulting Pte Ltd – 11C5781

Technical Sales Engineer/ Product Sales Engineer

Location: Bukit Batok

Working Days: 5 Days

Working hours : 9am - 6pm

Salary : SGD2,200-3,500 (not inclusive of transport allowance, bonus/commission)

Job Responsibilities:

• Develop a thorough understanding of our complete range of product
• Responsible for preparing quotations, proposal according to customers' requirements
• Plan sales visits, customer calls
• Service existing clients and proactively identify and develop new customers and markets
• Conduct product training and presentation to customers
• Follow up on sales lead, sales orders and deliveries
• Provide application/product support to customers and internal sales team
• Provide post sale and presale application and sales support by analyzing and recommending solutions to meet customer’s needs.
• Using technical skills to demonstrate to potential customers the usefulness of the product and how it may suit the customer better than competing products.
• Industry: Electrical & Electronics

Requirement:

• Diploma/ Degree in Electronics / Electrical / Engineering/ Industrial/ Mechatronic/
• Passion for automation, with creative and adaptive approaches

Skills

• PLC programmable logic controller programming, touch panel, Control And Automation

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities:

• Actively participate in all stages of software development life cycle.
• Analyse user requirements and develop application to meet user requirements.
• Create detail design and relevant technical documentation.
• Validate system performance by developing and conducting test scripts; completing bug fixes.
• Support continuous improvement, investigating alternatives and technologies to meet user’s requirement.
• Ensure codes written are of the highest quality with good unit testing scripts.
• Perform detail impact analysis of changes to code to minimize bugs.

Requirements:

• Degree in Computer Science or Engineering or equivalent work experience
• At least 2-4 years relevant working experience including expertise in Java/J2EE, Spring,Hibernate, Angular JS, Tomcat.
• Experience in working with stakeholders, conducting architecture reviews, and consensus building.
• Knowledge of Microservices patterns and architecture.
• Knowledge of Restful APIs and integration patterns.
• Professional experience with n-tier application architectures development,service oriented architectures and XML.
• Experience with deployments to cloud infrastructure such as AWS, Azure, or Google Cloud.
• Experience with automated testing.
• Knowledge of CI/CD, DevOps/DevSecOps would be an added advantage.
• Thirsty for knowledge and keen to explore new technologies.
• Additional experience with COTS product, low code platform development.
• Knowledge of NewGen product will be an added advantage.
• Excellent communication skills and strong analytical and conceptual skill.
• Singapore Citizen only.

Looking for C&S RTO

Project location: Lornie Road

Prefer who can start work from March 2024

Scope of works: Road works (LTA Road)

Job Description

- Check, inspect, and maintain the quality of works

- To ensure all the works are follow approved drawing and highlight the issues detected

- Provide onsite supervision and update site records

- Monitor work progress, safety, and daily activities of contractors

Job Requirement
1) Diploma in Civil and Structural (C&S) Engineering
2) Must possess a valid RTO cert by IES Singapore

3) Initiative, can work and solve issues independently

4) Prefer those minimum 2 years experiences in supervisory position and 3 years experiences in construction industry (Entry level/without experience may considered)

• Manage and provide support to customers and managers
• Perform sales administrative and order management functions
• Handle customer enquiries and correspondences
• Liaise with various departments on planning, delivery, quality, engineering and registration matters
• Provide design and administrative support in marketing materials and corporate website
• Any other sales administration and marketing related duties as assigned

Requirements

• Min N / O level
• Min 2 to 3 years of order fulfilment / sales support exp

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Recruiter Ref code: #HKH

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for College of Integrative Studies / IPCC Working Group II Technical Support Unit (CIS)
• Coordinate and oversee science-related aspects of the TSU.
• Manage the scientific support for the Working Group II activities and products during the Seventh Assessment cycle.
• Develop and manage processes for scoping, preparation, review, and completion of reports.
• Collaborate closely with Working Group II Co-Chairs and Bureau to shape and guide scientific aspects of assessments.
• Support the development of summary products such as the Summary for Policymakers and Technical Summary, as well as the Synthesis Report.
• Coordinate scientific contributions to Working Group II meetings and sessions.
• Supervise scientific staff in the Working Group II TSUs.
• Maintain communication and collaboration with Heads of Science from other TSUs.

• PhD in climate- or environmental-science related field, preferably in the following fields: climate change impacts, climate adaptation, environmental modelling, socio-economic system analysis; and at least 10 years of work experience in the abovementioned or related fields.
• Scientific publications in refereed journals.
• Experience leading a multi-cultural science team;
• working on international projects;
• scientific report writing and editing.
• Ability to develop, plan and execute complex multi-task workloads.
• Excellent communication and interpersonal skills and capability to interact with international science community.
• Proficient in oral and written English at an academic publication level.
• High degree of stress-resistance and capacity to work to deadlines.
• Willingness to travel internationally.
• Experience working with UN processes, in particular the IPCC, would be an asset.

Main Responsibilities:

• Provide helpdesk support, follow-up and update of change request or fault status. Responding in timely manner to service issue and request.
• Install and configure computer hardware, software, printer, scanner etc.
• Support end user computing, application and software.
• Deploy, manage and troubleshoot user workstation and computer equipment.
• Monitor antivirus activity, reporting and update status.
• Assists on external IT audit and performs internal IT audit.
• Assist on IT project development and implementation.
• Create user guide, maintain record and IT documentation.
• Coordinate with system provider on repair and maintenance of hardware and software.
• Undertaking duties and assignments as and when assigned by superior.
• IT Asset Management

Requirements:

• Diploma in Information Technology or related discipline with relevant technical qualification.
• At least two years of relevant work experience.
• Fluent in English
• Singaporean/PR

As a Product Technical Manager, you need to:

• Work closely with Product Owner, Product Manager and Development Team on project schedule, issues and escalation. • Plan for and justify project IT resource allocation, including securing approval; monitor and track project resource usage. • Work with Product Owner and Product Manager to craft and refine user stories by providing technical analysis; and building the Product Backlog with prioritization. • Review and participate in technical proposal or solution, system design and architecture to ensure they are of quality, while adhering to all standards, governance, and policies. • Propose feasible ideas and solutions or engage subject matter expert to provide aid and improve the quality of the product. • Coordinate with relevant project teams of interfacing systems to ensure smooth end-to-end workflows can be achieved reliably, and efficiently. • Work with Product Owner, Product Manager and Development Team to plan and design UAT, coordinate and monitor progress and ensure acceptance of UAT. • Review and ensure that all documentations are complete and of quality. • Maintain and continuously refine Product Backlog.

As a Product Technical Manager, you need to:

• Have strong background in Computer Science, Computer or Electronics Engineering, Information Technology or related technical discipline. • Have minimal 5 years business analyst experience in software development projects and working experience in an Agile environment and Cloud platform. • Possess the ability to work effectively and independently under pressure, meet deadlines, multitask and to prioritize tasks effectively. • Possess business case and user-stories development skills. • Possess good communication skills, ability to articulate technology concepts, participate in discussions on requirements with stakeholders. • Possess strong collaboration skills, ability to partner and work effectively across teams and with business stakeholders in development as well as problem solving. • Possess good knowledge of web, mobile and Cloud technologies, and their impact and feasibility on design solutions. • Experience with Confluence, JIRA, GitLab, SonarQube, BPM modelling techniques and methods will be an added advantage.

Job Description:

• Process new orders and order changes within set service level agreements via Oracle Order Management System
• Monitor Oracle alerts for order import, pricing or shipping error and rectify the errors promptly
• Manage the incoming emails request in the mailboxes and respond to questions regarding order status, order changes, price and schedule availability, tracking information etc.
• Manage database of customer master setups, customer item crossreference and traffic profiles in Oracle
• Proactively monitor order holds status, communicating any issues to customers/Customer Operations Account Managers
• Responsible to identify customer order data issues between systems and perform some preliminary investigation before escalating to higher management and IT for further trouble-shooting and resolution
• Understand and apply various VAT/Resale Tax requirements on selected orders to ensure tax compliance to various countries/region tax regime
• Independently process RMA and replacement order request from customer/Customer Operations Account Managers and Customer Quality Engineers according to SOP within set SLAs and SOX requirements
• Responsible for regular data reporting, analysis and data clean-up
• Participate in routine system level testing and ad-hoc testing for automation projects
• Actively contribute to the on-going effort of process improvement and standardization

Requirement:

• Diploma holder welcome, or 1 to 2 years of equivalent related experience in Oracle/SAP

Additional information:

• Located near Changi Business Park
• Completion Bonus (up to 1.5 mons upon completing 18 months)
• Working hour: Tues-Sat, 6am-3pm
• Up to up to $3200 (Depending on experience)
• One Way transport provided (Take grab/Taxi claim)

To help us process your application, please visit www.gmprecruit.com/current-jobs to upload your resume on our website with GMP Job Code: 23756

We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

Technical Sales Engineer/ Product Sales Engineer

Location: Bukit Batok

Working Days: 5 Days

Working hours : 9am - 6pm

Salary : SGD2,200-3,500 (not inclusive of transport allowance, bonus/commission)

Job Responsibilities:

• Develop a thorough understanding of our complete range of product
• Responsible for preparing quotations, proposal according to customers' requirements
• Plan sales visits, customer calls
• Service existing clients and proactively identify and develop new customers and markets
• Conduct product training and presentation to customers
• Follow up on sales lead, sales orders and deliveries
• Provide application/product support to customers and internal sales team
• Provide post sale and presale application and sales support by analyzing and recommending solutions to meet customer’s needs.
• Using technical skills to demonstrate to potential customers the usefulness of the product and how it may suit the customer better than competing products.
• Industry: Electrical & Electronics

Requirement:

• Diploma/ Degree in Electronics / Electrical / Engineering/ Industrial/ Mechatronic/
• Passion for automation, with creative and adaptive approaches

Skills

• PLC programmable logic controller programming, touch panel, Control And Automation

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Why Join Us?

• Career Progression & Development Opportunities
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, etc...)
• Executive Health Screening
• Friendly and Supportive Work Environment
• Opportunity to Work Alongside an Innovative Team

Responsibilities & Duties:

• Performs administrative duties such as document control, data entry, records and information management, request for quotations for comparison, creative/graphic design, deliver artwork/video clips etc.
• To support department with workplace safety & health matters
• To organise events including planning and coordination work
• Performs simple data analysis
• Coordinates and assists in daily activities of Corporate Department
• Liaise with vendors and contractors
• Assists in ISO auditing and IMS Document Control
• Other ad-hoc tasks as assigned

Job Requirements & Qualifications

• Possesses GCE ‘A’ Level/Diploma in any field
• Proficient with MS Office such as Word, Excel, PowerPoint, Adobe Software (e.g: Adobe Illustrator, Adobe Premiere Pro) or equivalent editing software
• Self-motivated, cooperative and able to work independently
• A good team player with outgoing personality; creative and innovative
• Relevant certificate in workplace safety & health and/or construction related certificate is preferred
• Relevant ISO auditor certificates
• Salary package commensurate with experience

Job Description

• Responsible for ensuring all aspects of the studios are in order, including studio set, equipment to ensure a smooth production of the News & Current Affairs programmes for CNA and all news bulletins transmission on Mediacorp channels.
• Assist Automation Directors on all responsibilities for the execution of daily news bulletins and current affairs programmes for both automated and traditional galleries.
• Liaise with Producers, Automation Directors and Graphic Designers to meet technical and operational requirements during live transmission and ensure that editorial intentions are met, with the highest production standards maintained.
• The incumbent will also be equipped with the right skills required for new and developing tools to deliver high quality production.

Qualifications

• Minimum a Nitec/ Higher Nitec in Video Production/ Diploma in Electronic/Electrical/Audio Engineering or its equivalent
• Detail-oriented and be able to multi-task.
• Effective communicator and a good team player.
• Good organizational and project management skills are necessary.
• Shift work required to accommodate the production requirements. Must be willing to work nights, on irregular shift including weekends and public holidays.

Advance Helpdesk Support Specialist | $ 3500 (12 hour shift)

• Perform log & route [to Tier 2 or Resolver Team(s)]

• Server and network monitoring

• SOC monitoring

• Perform 1st level troubleshooting on EUC/Server/Network

• Basic POS troubleshooting

• Application troubleshooting

• Event monitoring

• Respond to the incoming enquiries/incident/request (Call, Email, Webchat, EUP, IVR

handling)

• Record and manage all issues in Service Management System

• Broadcast notification

• Zscaler L1 troubleshooting and request fulfilment.

• Password reset and unlock.

• Provide timely status update on issues escalated and to close tickets within service level

agreement.

• Ensure daily tasks are executed according to SOP (Standard Operation Procedure)

Skills & Experience:

• O365

• MS Windows

• Basic Desktop Troubleshooting & Resolution

• Basic Network Troubleshooting & Resolution

• BMC Remedy / ServiceNow

• Cloud Telephony system

• Good communication skill

• Good customer service skill

• Knowledge of service quality skill

• Knowledge of service level management

• Preferably at least 1 year IT support experience preferably in the IT service desk

• environment.

• Candidates who do not meet the experience required will still be considered if

• they can demonstrate proficient technical skills.

• University degree with good result in English

• Willing to perform 12-hour Shift Work or Office Hours

Interested candidates, please send your CVs on [email protected]

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Jobs Responsibilities

• Review and prepare underwriting / renewal information
• Prepare market pricing for discussion with Head.
• Prepare quotation slips
• Attend to queries from existing accounts
• Liaise with intermediaries and follow up on new quotations and renewals
• Ensure timely and proper passing down of instructions to Policy Administration with the required information / documentation.
• Ensure that sanction checks are conducted.
• Handle the checking of policies and broking slips
• Update and maintain the records, schedules, statistics, etc.
• Assist the Head to compile, analyze and prepare monthly reports required for monthly meetings and business reviews.

Job Requirements

• Min. 2 years of insurance admin/operations experience

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Summary:

As a Technical Support Executive, you will be responsible for collaborating with cross-functional teams to ensure operation of educational projects and e-learning platforms, managing LMS administration, supporting relevant software and hardware, and contributing to educational and creative objectives.

Key Responsibilities:

· Administration of Learning Management System, including tech support for learners, user management, course deployment, integrate contents (videos, activities, and interactive elements) into LMS.

· Provide first-level Tech and Admin support to staff and students, addressing issues related to hardware, software (e.g., EdTech Tools tech support & administration), and network connectivity for classes and daily operations.

· Perform regular maintenance and updates on systems, and develop documentation and user guides for systems, Website, LMS and other software.

Qualifications:

· Minimum qualification: Diploma from the Institute of Technical Education (ITE) or higher in Information Technology (or related field).

· Ability to manage multiple platforms and applications.

· Experience in Learning Management Systems, animation software and other educational software (e.g., EdTech tools).

· Good hands-on, problem-solving, and analytical skills.

· Ability to work independently, as part of a team, and with cross-functional teams.

· Ability to explain technical concepts to non-technical users.

• Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
• Implement and support digital customer journeys to further improve both customer and employee experience
• Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
• Ensure the smooth operational roll out
• Re-engineer the end-to-end process, analyse and review operations solutions
• Implement automation agenda to transform consumer banking operations
• To conduct requirement gathering workshop, Review and documenting requirements artefacts
• To review functional specifications and process define documents
• Coordinate and ensures UAT test plans and test case are executed within UAT schedule
• Post-production support, production issues review and track them to closure
• Work closely with regional teams and country teams to ensure timely delivery of project

Job Roles and Responsibilities

• Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
• Implement and support digital customer journeys to further improve both customer and employee experience
• Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
• Ensure the smooth operational roll out
• Re-engineer the end-to-end process, analyse and review operations solutions
• Implement automation agenda to transform consumer banking operations
• To conduct requirement gathering workshop, Review and documenting requirements artefacts
• To review functional specifications and process define documents
• Coordinate and ensures UAT test plans and test case are executed within UAT schedule
• Post-production support, production issues review and track them to closure
• Work closely with regional teams and country teams to ensure timely delivery of project

Requirements

• At least 3 years experiences in systems development and / or business process improvement initiatives.
• Preferably with project life cycle experience in Financial Services Industry in the following areas:
  1) Consumer Banking Operations
  2) Customer Centre
• Wealth / Loan / CASA product knowledge
• Education : Bachelor / Diploma Degree holder
• Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, discipline and focused
• Organised and systematic
• Proven analytical skill
• Well versed in Jira, Confluence, MS Office: Word, Project, Excel, Visio and PowerPoint.

Job Scope:

Ensure smooth operation and support school administration in areas of finance, procurement, HR, and general administration.

• Assist with daily administrative duties such as documentation, data entry work and managing correspondences to stakeholders.
• Handle telephone calls and inquiries from stakeholders
• Support in matters related to finance (e.g., processing invoices)
• Support in matters related to bus arrangement.
• Support in matters related to store management, including monthly verification of inventory.
• Ad hoc duties as deployed

Requirements:

• Good interpersonal skills and a collaborative team player.
• Good communication skills and comfortable engaging stakeholders.
• Ability to multitask with good time management.
• Proficiency in Microsoft Office.

Salary: TBA

Contract: 6 months

Working Arrangement:

· Mondays to Thursdays: 8:00am to 5:30pm, inclusive of 1hr lunch break

· Fridays: 8:00am to 5:00pm, inclusive of 1hr lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays