Total 10,393 technical support engineer job vacancies in Singapore

• Proficient in Microsoft Office, knowing how to use Microsoft Excel to tabulate data for data analysis, reporting, Powerpoint to compile and generate slides for presentation.
• Able to multitask without compromising of work quality ie. Multiple onboarding / offboarding on the same day.
• Preferably having experience working in Financial Industry, with prior knowledge of how Financial Institution works.
• Technical documentation writing experience
• IT Incident and problem management and reporting.
• Experience in manging budget, Supplier contract, memo and invoices
• Some knowledge in HR related matters such as using of workday, getting the required information of new hires prior to onboarding and offboarding within SR to ensure a smooth experience.
• Able to multitask without compromising of work quality ie. Multiple onboarding / offboarding on the same day.
• L1 support experience for semi technical resource is advantage

Job Role & Responsibilities

SALES SUPPORT

1. Prepare, generate & follow up on Proforma Invoice, Contract of Sales, Sales Order Confirmation, Quotation & other sales related documents

2. Follow-up with customer on product label, ensure label design are approved by customer before proceed with the printing

3. Consolidate and update of Sales Forecast & Sales Summary

4. Assists the Business Support team in Procurement coordination

5. Liaise with Suppliers on printing of product labels, leaflets & other packaging materials

6. Liaise with Regional offices for Sales/Marketing related matters

7. Liaise with various department to fulfil customers’ orders

HANDLING OF MARKETING ACTIVITIES

8. Coordinate on exhibition held at local/overseas

9. Sourcing & coordinating on diaries, calendars, table planners & corporate gifts

PERFORM ADMINISTRATION AND SECRETARIAL FUNCTION

10. Attending to visitors and setting up of meetings

11. Travel arrangement on Hotel & flight booking, Visa application and submission

12. Double-Tax Deduction submission to IE Singapore

13. Distribution of mails to Directors

14. Provide Secretarial duties to Directors

15. Handling telephone enquiries & other ad-hoc related duties

16. Manage domain email

Job Role Requirements:

· Diploma or equivalent qualifications

· Minimum 1 year of working experience in sales administration / coordination or secretary role will be an added advantage

· Proficient in Microsoft Excel, Microsoft Word and Microsoft Power Point

· Pro-active and a Good Team Player

Working Hours:

• Monday – Friday : 8.15am-5.30pm

Benefits:

• Transport provided to and fro nearby MRT stations
• Medical Insurance upon confirmation
• AWS and profit sharing upon eligibility

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

• NOC Financial Aid & Awards - Collate applications and process submissions; schedule and host interviews; compile interview results; collate acceptance letters, process fund disbursements, collate and file post-program reports/letters to donors
• VIP Grants - Collate applications and process submissions; schedule and host interviews; compile interview results; collate acceptance letters, process fund disbursements, collate and file mid-term and final reports, recover unused funds
• NHouse - Collate and process residents’ applications; process subsidies/claims for student leaders/staff, coordinate interviews for student leader selection & staff appointments; coordinate logistics for in-house events (e.g. venue booking, procurement, event registration, etc.).
• Alumni Relations - Pre and post event support, including sending invitations and collating RSVPs, logistics coordination (e.g. venue booking, procurement, event registration, etc.).
• Data management - Maintain/assist in data entry for Alumni, Financial Aid and VIP grants (e.g. events registration lists, alumni contact updates, VIP project tracking, report generation and compilation).

This is an hourly rated position.

Qualifications

• Polytechnic diploma, “A’ levels or higher
• Proficient in MS Office suite
• Good communication skills and attention to detail
• Strong organization and planning ability
• Basic graphic design skills (e.g. for e-posters) is helpful but not a must
• Prior experience in administrative roles is preferred

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.

As a Technology Support II team member in Consumer & Community Banking Technology, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.

Job responsibilities

• Provides end-to-end application support for chase retail applications running on Private / Public Cloud and on-premises.

• Focuses on quick incident mitigation primarily to reduce downtime for customers.

• Monitors changes going into the environment while ensuring system stability.

• Provides technical leadership and decision taking for quick service restorations.

• Drives Technical Bridges with information from monitoring and other specific tools.

• Takes key decisions regarding failovers and isolate problematic components such as datacenters, clusters, pools, and regions to preserve customer experiences.

• Performs targeted flow-triage during major incidents using tools expertise.

Required qualifications, capabilities, and skills

• Bachelor's Degree in Computer Science/Information Systems/Engineering or related disciplines.

• Minimum 2 years of experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services.

• Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud

• Exposure to observability and monitoring tools and techniques

• Possess knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud.

• Exposure to observability and monitoring tools and techniques.

• Ability to demonstrate good communication skills by managing global bridges and writing executive notifications.

• Ability to multi-task effectively by listening, writing, reviewing, and sending executive communications, and work flexibly in response to changing demands.

• Provide weekend support as part of shift-based coverage.

• Ability to familiarize with processes within the scope of the Information Technology Infrastructure Library (ITIL) framework.

Preferred qualifications, capabilities, and skills

• Knowledge of one or more general purpose programming languages or automation scripting

• Experience in Application Support at a financial services firm or a consulting firm that provides support to financial institutions.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=9fc040e585f459b7e73016dbaafc9d10

About our client: Our client is a leading global pharmaceutical manufacturing company.

*Please note that this role will be hired on a 6-month' contract to support our client's project.

*Work Location: North

*Working days: 5 days

About the role:

• Revise and Review SOPs (Standard Operating Procedures): Review and update existing SOPs to ensure they are aligned with current regulatory requirements, industry standards, and best practices. Collaborate with cross-functional teams to assess the relevance of existing procedures and recommend necessary revisions or improvements. Ensure that all SOPs are thoroughly reviewed, approved, and communicated to the relevant teams.
  
• Review Executed MBR/EBR (Master Batch Records/Equipment Batch Records): Perform detailed reviews of executed MBRs and EBRs to ensure that all steps and activities have been completed per specifications and compliance requirements.
  Identify and document any discrepancies or non-conformances and work with the manufacturing team to resolve them promptly.
  Provide feedback and support for improving the execution process to ensure quality compliance.
  
• Support Manufacturing Team with Quality Interpretation, Queries, and Issues: Act as the point of contact for the manufacturing team to address any quality-related queries, issues, or interpretations of quality standards and procedures. Provide guidance on resolving non-conformances and assist in implementing corrective and preventive actions (CAPAs).
  Work collaboratively with manufacturing, production, and other departments to ensure quality concerns are addressed in a timely and effective manner.
  
• Provide Quality Oversight (GEMBA Walks, GMP Walks):Actively participate in GEMBA walks and GMP walks to observe and assess current manufacturing practices, identify areas for improvement, and ensure compliance with quality standards. Monitor and report on the execution of manufacturing processes, ensuring adherence to established quality protocols. Provide on-the-spot quality guidance and corrective actions when necessary to ensure adherence to GMP.
  
• Perform Archival of Quality Operations (QO) Documents: Manage and ensure the accurate archival of all Quality Operations (QO) documents, including batch records, SOPs, validation protocols, and test records. Ensure that archived records are organized, easily retrievable, and comply with all regulatory and internal standards. Assist in the preparation of documents for audits and inspections as required by internal and external regulatory bodies.

About you:

• Education: Bachelor’s degree in Life Sciences, Pharmacy, Chemistry, or a related field. Equivalent work experience may be considered.
• Experience:Minimum of 5 years of experience in Quality Assurance or related roles within the pharmaceutical, biotechnology, or manufacturing industries.
  Familiarity with GMP, SOPs, batch records, and other relevant quality control practices. Experience in document control, archiving, and handling quality documents.

Skills & Abilities:Strong understanding of regulatory requirements (e.g., FDA, EMA) and GMP guidelines.
Ability to interpret quality-related documents and SOPs.
Strong attention to detail and organizational skills.
Ability to communicate effectively across departments and with external stakeholders. Proficiency in Microsoft Office and quality management software (e.g., LIMS, QMS) is preferred.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg. No: R1325507

Information:

1. Monday – Friday : 8.15am-5.30pm

Responsibilities:

• Prepare Proforma Invoice, Contract of Sales, Sales Orders, Quotation & other sales documents
• Follow-up on product label, ensure label design are approved by customer
• Consolidate and update of Sales Forecast & Sales Summary
• Assists the Business Support team in Procurement coordination
• Liaise with Suppliers on printing of product labels, leaflets & other packaging materials
• Liaise with Regional offices for Sales/Marketing related matters
• Liaise with various department to fulfil customers’ orders
• Coordinate on exhibition held at local/overseas
• Sourcing & coordinating on diaries, calendars, table planners & corporate gifts
• Attending to visitors and setting up of meetings
• Travel arrangement on Hotel & flight booking, Visa application and submission
• Double-Tax Deduction submission to IE Singapore
• Distribution of mails to Directors
• Provide Secretarial duties to Directors
• Handling telephone enquiries & email

Requirements:

• ITE / Diploma in Marketing/Business fields
• Proficient in Microsoft Excel, Microsoft Word and Microsoft Power Point
• At least 1-2years’ experience in sales administration and coordination will be added advantage
• Past working experience in a secretary role is an advantageous

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

Back-End - SQL Server

Responsibilities

• Designing database tables

• Creating views, functions and stored procedures

• Writing optimized SQL queries for integration with other applications

• Creating task schedules for use in automation

• Creating SSIS projects for ETL (Extract, Transform, Load),

• Creating reports in SSRS

• Optimize and maintain legacy systems

• Modify databases according to requests and perform tests

• Monitoring and managing user enquiries and issues on the systems helpdesk

• Troubleshooting system issues

• Extraction of reports as per the business requirements

• Support existing systems

Requirements

• In-depth knowledge on SQL server 2016 or above

• Hands-On experience on writing stored procedures, performance tuning and troubleshooting

• Experience with Microsoft SQL Server Reporting Services (SSRS) , Integration services (SSIS)

• Familiarity working with .Net Framework, JavaScript, HTML

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Contract Period:

• From 1 Jan 2025 to 31 Dec 2025.

Deployment:

• Mondays to Fridays: 7:30am to 3.30pm, inclusive of one (1) hour lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Scope of works:

• To provide teaching and learning support to teachers such as preparation of resources / materials for Science laboratory activities, enrichment programmes and competitions, etc;
• To assist to source and purchase materials for laboratory activities, practical tests and enrichment programme and to aid science teachers with the clearing up after laboratory lessons and when required;
• To assist to prepare forms and expenditures claims and keep copies of invoices and receipts;
• To label and keep records of existing and new Science teaching and learning materials and laboratory apparatus such as teachers’ desk copies, reference books, DVDs, lab apparatus and chemicals, etc;
• To maintain loan records of Science Resources;
• To pack and organize the resources in the Science Rooms. Ensure that the Science rooms are clean and conducive for lessons;
• To ensure laboratory equipment, materials and specimens are in good working conditions. Conduct stock-take at least twice a year. Assist to update the stock record and breakage record to initiate ordering of replacements, when necessary;
• To ensure proper disposal of waste materials such as sharp waste objects and chemicals;
• To ensure safety of students in the Science rooms. Record and report any incidents to Science HOD / LH. Maintain a laboratory incident log book;
• To check that safety devices in the laboratory, such as emergency eye-washers, showers and fire extinguishers are working;
• To perform any duties assigned by the Science HOD / Level Representative.

Your key responsibilities include, but are not limited to:

• Responsible for fit & proper assessment applicable to the appointment of representatives under Representative Notification Framework (RNF) within agreed timeline, which includes:conducting fit and proper assessment on each candidate
  making recommendation on the suitability of each candidate
  flagging out adverse findings and escalating of case for further evaluation
• Ensure completeness of documentation for each candidate.
• To liaise with candidates, hiring manager and internal stakeholders on all matters relating to the recruitment of the candidate:missing information or supporting documents required for due diligence checks
  funding schemes extended to candidate
  signing of Agency Agreement with candidate
  validation of Talent Transition Funding (TTF) package offer
• Provide regular statistics & report to Distribution Channels related to candidate & appointment of representatives
• Conduct periodic declarations and checks such asquarterly review of representatives who are appointed with enhanced monitoring
  daily credit monitoring on representative financial status
  annual self-declaration from representative
• Support for other Distribution Support function such as: - reference check requestgranting of sales authority
  handles audit request related to fit & proper assessment
  regular review of process to streamline and ensure relevancy
• Any other projects or tasks as assigned

Qualifications:

• Degree or Diploma in any discipline
• At least 2 years’ experience in Distribution Support, particularly in MAS Representative Notification Framework
• Proficient in Microsoft Office Applications such as Excel, Word and PowerPoint
• Highly organized, focused and able to work under tight timelines and pressure
• Independent, self-driven and results-oriented
• Meticulous with a keen eye for detail
• Strong interpersonal skills and ability to influence stakeholders

Key Responsibilities

This role is responsible for supporting Partners with administrative matters. This includes:

• Draft client letters and client information packs.
• Working with various other internal teams including Client Services Team, Business Assurance and Compliance.
• Updating Salesforce with meeting notes and activities.
• Facilitating the end-to-end process of insurance applications for clients starting from obtaining insurance quotes to following up of underwriting requirements until inception of policies.
• Supporting Partners with other adhoc administrative or operational tasks as required.

Requirements

• Customer service-oriented
• Strong communication and interpersonal skills in both verbal and written
• Possess strong work ethics a positive working attitude, proactive and self-motivated
• Be a team player and able to work independently if needed
• Meticulous, with a strong attention to detail
• Ability to adapt to a dynamic working environment
• No experience required as training will be provided.

Quality Lab Support Coordinator (Pharma)

Duration: 6 months contract

Location: Tuas

Salary : Up to $2,500 depending on experience

Our Client is a US MNC and a pioneering leader in the Pharmaceutical industry. They are currently seeking experienced and forward-thinking professionals to join their Team in Singapore

Responsibilities

• Receive, archive, retrieve and dispose retention sample, following standard work, approved procedures and regulatory requirements in timely manner.
• Maintain proper 5S and ensure inspection readiness of retention sample rooms.
• Perform assigned tasks within stipulated timeline and escalate discrepancies to Reporting Manager.
• Support laboratory supplies stock check, receiving, stock arrangement and disposal as necessary.

Requirements:

• At least O Level qualification and good communication skills
• Proficient handwriting and computer literacy
• Able to work independently and escalate any issues if needed
• Able to move heavy boxes up to 15kg / use heavy ladder for the work to transfer samples/stock checking etc

Lim Pey Chyi – [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

STAR CAREER is passionate about providing the high-quality service for our clients and candidates, creating a workplace fulfilment where our people will stay, perform and can be successful

Our esteemed Company is seeking for Independent Recruitment Consultants and new talents who possess the potential to develop into high performers. There are many on-the-job training opportunities in this role as Independent Recruitment Consultant expand their skillsets through collaboration with other recruiters and learn more effective techniques to attract and identify talents.

You will enjoy building relationships from a strong team-based support Company culture that rewards and celebrate success together.

Job Description -Independent Recruitment Consultant

(Flexible-Work Arrangement)

Our esteemed Company is seeking for Independent Recruitment Consultants and new talents who possess the potential to develop into high performers. There are many opportunities for on-the-job training in this role as Independent Recruitment Consultant expand their skillsets through collaboration with other recruiters and learn more effective techniques to attract and identify talents.

You will enjoy building relationships from a strong team-based support Company culture that rewards and celebrate success together.

==============================================================

Job Description

Job Title : Recruiter (Home-Base) - Remote Support

(Flexible-Work Arrangement / Flexible-Work Mums)

(Full Commission)

Job Summary : Recruitment consultants will assist in finding the best people to staff the client’s

business needs by evaluating candidates and building networks of potential hires,

taking on a more hands-on role in assessing candidate resumes and credentials.

To understand and match the needs of the clients and candidates to provide quality

recruitment services

Main Duties and Responsibilities

Candidate Management

· Taking on the role of a recruitment consultant to understand clients’ recruitment needs and assist in placing the right talents with their Organization

· Source candidates using web-based services, job portals data base and social media recruitment methods to network and identify the right candidates for clients’ vacancies

· Evaluate resumes and applications

· Assume responsibility of pre-interview screening

· Provide career advice and consultation to job-seekers

· Facilitate and finalize agreements for candidates

Job Requirements

· Able to communicate effectively and professionally

· Min. 3 years of Recruitment experience will be desire.

· Highly driven and enthusiastic with positive attitude

· Good in coordination and liaison work

· Enjoy engaging with people

· Good track record in Recruitment Life Cycle

· Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage

Candidate must be willing to take CEI Certification.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : Jeline@starcareerconsulting.com

Jeline Yong (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Opportunity: Join a Team Driving Digital Excellence

Be part of a dynamic team committed to achieving Digital Excellence. Work alongside like-minded individuals to provide Production Support across various Digital Platforms. These platforms include Digital Channels (e.g., consumer-facing websites, mobile apps) and Digital Enablers (e.g., Payments, Notifications, Identity & Access Management).

Job Description:

• Configure products and services for digital offerings.
• Set up promotions for available products and services.
• Manage website content as a webmaster using Adobe Experience Manager (AEM).
• Configure and maintain content, products, and services on digital platforms.
• Support weekly operational tasks to enable business functions.
• Collaborate with internal stakeholders (designers, user experience specialists, marketing, etc.) to meet business requirements.
• Create and manage microsites for campaigns.
• Document key processes and provide training to stakeholders.

Job Requirements:

• Minimum Diploma qualification.
• Entry-level graduates in Digital Media, Multimedia, or IT are welcome to apply.
• Strong communication skills and attention to detail.
• Understanding of effective experience design principles.
• Knowledge of SEO, HTML/CSS, and JavaScript is an advantage.
• Strong communication and project management skills.
• Experience with tools such as Adobe Experience Manager or UI Path is a plus.

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package. Simply click on 'Apply here' to drop your resume or email at [email protected].

Susmita Sahu

EA License No: 91C2918

Personnel Registration Number: R23114076

We are seeking a Partner Support Analyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role will sit within the Partner Support Strategy team, which oversees the optimization of support processes, tooling, and enablement for strategic partners across social media platforms.

This will be an operationally intensive role working with various internal processes and systems to drive efficiency across the organization. Being an organized, detail-oriented mindset self-starter, you will serve as a key point of contact between key internal and external stakeholders.

Responsibilities

• Assist partners and partner managers with troubleshooting. Triage operational requests to the appropriate teams.
• Develop a deep understanding of the business and connect the dots between teams to identify areas for efficiency and collaboration.
• Partner with cross-functional team members to drive operational improvements with a good understanding of internal policies and risks. .
• Serve as the primary POC for the partner onboarding and offboarding process including data collection, evaluation, and input.
• Utilize various internal tools to help onboard and provide ongoing partner support. Own resolving partner issues by using all available tools and resources.
• Provide an amazing support experience to our creators or partners across the platform.
• Maintain internal databases to ensure timely and accurate data entry.
• Provide educational training to partner managers on partner support and escalation processes.
• Contribute with insights based on day to day work and by executing tasks to support initiatives.

Minimum Qualifications

• Ability to communicate fluently in Japanese
• 3+ years of experience
• BA or BS Degree in a related field
• Avid Social Media user with knowledge of both products as a user and creator or publisher

Preferred Qualifications

• Experience in relevant industries such as Entertainment, Sports, Media, or Gaming Video.
• Experience working in partner or customer support operations at a technology company.

Front-End - DotNet, MVC

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Corporate Communications and Marketing (OCCM).
• Finance and Procurement
  • Maintain governance of procurement and finance policies to ensure compliance and operational efficiency.
  • Manage the procurement process, including collaborating with project managers to request proposals, facilitate tender evaluations, appoint vendors, create purchase orders (POJs), and manage contracts.
  • Reconcile invoices with corresponding purchase orders and resolve any discrepancies or issues promptly.
  • Prepare and maintain accurate and up-to-date financial records.
  • Support and prepare budget forecast reports and budget phasing reports.
• HR and Administration
  • Manage all HR-related matters, including the recruitment, onboarding, and offboarding.
  • Organise team engagement initiatives to foster a positive working environment.
  • Maintain L&D training record and manage the welfare fund.
  • Maintain and manage the team's SharePoint site, ensuring efficient knowledge sharing and proper record-keeping.
  • Provide secretarial support, including coordinating meetings, preparing meeting notices and minutes, and disseminating documents as required.
  • Handle fixed asset management, including maintaining a list of assets, conducting biannual asset verification, and coordinating laptop replacements/updates with IITS.
  • Assist with the SMU Shop's annual stock-taking exercise.
• Brand & Marketing
  • Provide operational support for brand and marketing-related activities, such as granting access to the brand portal and ensuring smooth brand management operations.
  • Provide support in brand compliance requests.
  • Support the OCCM's Data Protection Officer (DPO) in relation to data protection practices within the CM function.
  • Assist in events organised by OCCM (e.g., Patron's Day, PDLS, HRH, PSOUs, CD, Commencement, etc.).

• Bachelor's degree in Business Administration, Marketing, or related fields.
• At least 6 years of relevant work experience.
• Familiar with procurement processes, contract management, and tendering procedures.
• Good knowledge of financial management, budgeting, and reporting processes.
• Understanding of branding and marketing principles e.g. brand consistency, content management and campaign execution.
• Strong organisational and time-management skills.
• Strong verbal and written communication skills to liaise with internal stakeholders (e.g. Procurement, Finance, HR, IITS) and external vendors.
• Meticulous with good financial acumen.
• Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word), SharePoint, and familiarity with financial systems and procurement tools such as SAP, Prophix, Ariba, etc.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

MW IT Pte Ltd is one of the best System Integrator company in Singapore. We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities, and partners.

What we do:

We drive our passion for harnessing technology.

We bring people and technology together.

We advance communities and transform industries.

We’re searching for a IT Desktop Support to be part of our diverse team of talent here at MW IT!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.

Responsibilities:

* Provide Desktop Support services to users.

* This entails receiving, prioritizing, documenting, and actively addressing end-user help requests, as well as escalating incidents when necessary to uphold customer satisfaction and meet SLA expectations.

* Conduct troubleshooting for issues encountered by users.

* Carry out asset inventories.

* Facilitate technical escalations to third-party vendors or resolver groups when appropriate.

* Update incident records.

* Create and revise work instructions as needed.

* Document standards and procedures where applicable.

A little about you:

* Minimum ITE/Diploma graduate with at least one year of experience in desktop support.

* At least one year of experience with Microsoft Windows 10 and Microsoft Office 365.

* Proficient in spoken and written English.

* Hold at least one of the following certifications or their equivalents:

* Demonstrate knowledge in supporting workstations and related components.

* Strong verbal and written communication skills.

* Excellent coordination abilities.

* Capacity to prioritize tasks effectively and work with a sense of urgency.

* Communicate effectively with colleagues and management.

About MW IT Pte Ltd:

We aspire to create the extraordinary and impact millions of people every day.

We believe in establishing a talent-led delivery model that empowers our best individuals to lead, supported by the appropriate structure, processes, and tools to ensure the delivery of top-quality services to our clients.

We are committed to investing in your growth!

Exceptional achievements are seldom accomplished in isolation; therefore, we are committed to fostering a collaborative work environment that unites individuals with diverse skills and talents.

Overview:

The Management Support Officer provides essential administrative and operational support to the management team. This role involves handling a variety of tasks that ensure the smooth functioning of the office, facilitating communication within the organization, and assisting in the execution of strategic initiatives.

Roles & Responsibilities:

• Support the Head of Department at meetings. This include notes taking, follow-up required by Head of Department after meeting and tracking progress based on guidelines provided.
• Support the administration of gifts received. This include gift processing based on a standardised guideline, update donation collected in a tracker, prepare thank you letters in a standardised template provided, donation documentation, and e-filing and updating records.
• Be responsible to keep a record of corporate gifts, merchandise items used during events and storage of Office equipment.
• Be an event support personnel for the Department. This include preparing name-tents, booking of restaurant, facilitate car parking, prepare logistics for events.
• Office management duties which includes printing and scanning documents, mailing and courier service (documents and books).

Requirements:

• Proficient in digital tools, such as MSOffice
• Good interpersonal, oral, and written communication skills.
• Merticulous and organized.
• Able to work independently and with tight deadlines, able to priotize tasks and escalate matters.
• Service-oriented mindset.

Specifications:

• Location: Instituition in the west.
• Working hours: Weekdays, Office hours. May be activated on weekends to support events, will be compensated with OIL.
• Contract-based

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Summary: As the first point of contact for users for any IT issues, the IT service desk has a big impact on customer experience and how businesses are viewed by customers. As a result, it’s important that their IT service desk is effective, efficient, and always improving. This position is a member of the IT service desk team providing 24x7x365 technical support to all our global offices and affiliates. This

position is based in Singapore.

Role and Responsibilities:

• Manage daily operations of the IT service desk, supervising the service desk team, representing the team to other stakeholders, and helping to ensure that the IT service desk is constantly developing and improving.
• Analyse performance of IT service desk activities and documented resolutions, identify problem areas, devise, and deliver solutions to enhance quality of service and to prevent future problems.
• Provide onsite or remote user support for laptops, corporate mobile phones, business applications, and other devices (e.g., multi-Function printer/copier) in the offices.
• Proactively monitor IT infrastructure performance and suggest improvement plan.
• Manage vendors and assist with IT procurement.
• Responsible for asset management and assist with accurate IT inventory tracking.
• Responsible for monitoring tickets in the IT Service Desk system and ensure compliance to SLA.
• Conduct ad-hoc training to end users and junior IT support engineers.
• Able to do 24x7 standby on rotation basis and provide after-business hours support for urgent escalation from Singapore or regional offices.

Requirements:

• Diploma or Bachelor in IT/Computing.
• Minimum 5 years’ experience in IT industry; proven work experience as a technical support engineer and demonstrated progressive experience in the supervision of an IT support team.
• Strong technical skills in Microsoft 365 suite of products, Microsoft Azure Cloud, Networking and Unified communications/collaboration.
• Familiar with IT service desk system such as FreshService, ServiceNOW.
• Microsoft 365 Administrator, MCSA/MCSE, CCNA, ITIL v4 Foundation certification will have an added advantage.
• Hands-on and strong desktop troubleshooting skills with some level of knowledge on supporting server, cloud, SaaS, network, and security devices.
• Proven track record of developing and providing Service Level Agreements and IT service desk deliverables.

Personal characteristics:

• Helpful, team player, result oriented with pleasant deposition.
• Strong communication skills, including the ability to be influential and persuasive with stakeholders and c-suites.
• Able to multi-task, work under pressure with can-do attitude.
• Solid relationship management and performance management skills.

Primary Responsibilities:

Provide remote and on-site End-user IT Support, weekly preventive maintenance and detective measures to monitor the health of the critical systems.

Diagnose and resolve server, network, hardware and software issues escalated by users.

Ad-hoc IT works. Job Requirements:

At least 2 years of relevant working experience on IT infrastructure technical support, experience in networking( router and switches), Firewall, Windows Servers, MS Office 365, Anti-Virus Software and/or Backup/Recovery systems.

Self-independent, reliable, analytical and possess good troubleshooting skills.

Available on ad-hoc basis for End-user

Customer oriented.

Job Description:
We are seeking a motivated and detail-oriented Junior Production Support Engineer with a foundational understanding of Unix and Java. The ideal candidate will be responsible for monitoring, maintaining, and troubleshooting production systems, ensuring minimal downtime and swift issue resolution. This role requires a willingness to work on a rotating shift schedule, including night shifts, to provide round-the-clock support.

Key Responsibilities:

• Monitor and support production systems to ensure stability, availability, and reliability.
• Troubleshoot and resolve basic issues in Unix environments and Java-based applications.
• Escalate complex problems to senior support or development teams when necessary.
• Collaborate with team members to execute routine maintenance tasks and deployments.
• Document issues, troubleshooting steps, and solutions for future reference.
• Follow established protocols and standards for incident response and resolution.

Requirements:

• 1-2 years of experience in a production support role.
• Basic knowledge of Unix/Linux commands and scripting.
• Foundational understanding of Java for troubleshooting application-related issues.
• Strong problem-solving skills and attention to detail.
• Willingness to work in rotating shifts, including nights and weekends.

Preferred Qualifications:

• Prior experience with monitoring tools and ticketing systems.
• Ability to adapt to a dynamic production environment.

EA License Number : 11C4879

Responsibilities:

• Provide excellent customer service
• Provide IT technical onsite support for end user services problems which includes identification, diagnosis, rectification, and escalation.
• Support on desktops, notebooks, printers, scanners, hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s and deployment.
• Generate reports and submission of daily/weekly updates.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
• Printer Maintenance.
• Take on and resolve complex calls or tasks the other engineers could not resolve.
• Responsible for learning and working independently.
• Responsible for providing excellent support and timely service.

Job Scope:

• Install, maintain, and repair equipment and systems at customer sites
• Conduct regular inspections and preventive maintenance on equipment
• Troubleshoot and diagnose technical issues in the field
• Provide training and support to customers on equipment usage
• Prepare and maintain service reports and documentation
• Collaborate with internal teams to resolve customer issues
• Ensure compliance with safety and quality standards
• Manage inventory of spare parts and tools for on-site work
• Communicate effectively with clients to understand their needs and provide solutions

Requirements:

• Nitec/Higher Nitec in Mechatronics/Mechanical Engineering or Diploma in Mechanical/Electrical Engineering
• At least 2 years of hands-on experience in equipment servicing and repair
• More experienced candidates may qualify for higher positions
• Good command of written and spoken English
• Ability to write simple reports in English
• Responsible, hardworking, and able to work independently
• Positive work attitude and eagerness to learn new skills
• Capable of working under tight schedules
• Willingness to work after office hours as needed
• Availability for business trips on short notice

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Response to customer reported fault and/or requested service through on site visit or remote programming/rectification
• Carried out faulty items vertification before final RMA
• Assist in projects such as project managemen, installation, integration, configuration, analysis of possible solution, preventive-maintenance and third party testingas well as carried-out demo.
• Perform day-to-day telephony support function for customer locally as well as regional office
• Provide support and backup to Contact Centre activities as well as maintaining technical interface relationship with vendor/supplier.
• Perform preventive maingenance for customer as allocated and scheduled.
• Daily liaison with networking team to ensure telephony configurations are adequate and appropriate.

Job Requirement:-

• ITE & Above
• Good technical analysis as well as interpersonal communication skill
• Entry level also acceptable.