Total 71,033 Full-time technical support engineer job vacancies in Singapore

• Well Established Company
• Basic $3000 - $4500 + Allowance + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Kaki Bukit
• Working hours : Normal working hours
• Training provided for those without/lesser experience

Job Responsibilities:

• Manage project and site activities, attend project meeting
• Perform equipment set up, start-up and commissioning
• Project implementation to ensure the successful and smooth delivery of systems/projects through effective planning, management, and deployment of resources
• Provide technical support and troubleshoot equipment faults after project handover
• Familiar with Singapore safety regulations and process. Prepare and submit project safety documents
• Manage project-related submission and paperwork by ensuring all necessary materials are current, properly filed and stored
• Works closely with the Project Team, Manufacturers and Vendors to deliver Customer’s expectation within timeline
• Involves in technical specifications review of the project scope
• Continuous improvement on the project tracking method and reporting
• Assist in the preparation of progress payments claims and variation orders where required
• Provide operational and maintenance training to customers
• Any ad hoc duties as assigned

Job Requirements:

• Minimum ITE/Diploma/Degree in Mechanical Engineering or its equivalent
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $4000 - $5000 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Central
• Working days: Monday to Friday
• Working hours: 8.30am – 5.30pm

Job Responsibilities:

• Monitor the day-to-day activities in the field, managing the flow of information, and reporting and tracking issues arising from progress, quality and safety
• Assist in completing the handover plan, ensuring documentation is completed and expectations are met on time and with quality
• Identify issues proactively and work with the team to resolve effectively
• Maintain and develop strong relationship with customers with direct interaction with focus on improving customers’ perception of service, quality, on time delivery, responsiveness, and problem solving
• Travel to various job sites required
• Ability to work overtime and weekends when required
• Effectively manage multiple projects
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum Higher Nitec and/or Diploma in Electronics and/or Electrical Engineering or relevant field with 2-3 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Basic Salary UP$4000 + Transport Allowance + Variable Bonus

• Company located at Tuas

• Monday – Friday: 8am – 5pm

• Well Established Oil & Gas Manufacturing Company

• Excellent Welfare & Benefits

Job Scope

• Assist the Production Manager and Machining Shop Manager in taking charge of all jobs whenever necessary and ensure delegation and coordination on the necessary works.
• Ensure that all budgets and plans are met.
• Assist the Production Manager and Machining Shop Manager to monitor and manage loadings, direct labour hours, overtime, rework, scrap, on time deliveries, downtime, work efficiencies and ensure all measurements are within plans whenever necessary.
• Organize weekly production meeting to provide status update to all relevant departments and iron out related production issues.
• Assist the Production Manager and Machining Shop Manager to formulate shop floor production plans and optimize production hours and weekly planned hours ensuring on time delivery.
• Assist the Production Manager and Machining Shop Manager to identify the skill level of production employees and distribute suitable work tasks to achieve higher throughput whenever necessary.
• Assist the Production Manager and Machining Shop Manager to conduct annual performance appraisal for all reporting employees whenever necessary.
• Assist the Production Manager and Machining Shop Manager in resolving bottleneck situations and determining root cause, corrections and corrective actions for internal rejection and scrap.
• Assist the Production Manager and Machining Shop Manager in initiating purchase requisition for any requirements and preparing monthly reports whenever necessary.

Requirement

• Diploma / Degree in Mechanical / Manufacturing Engineering or equivalent
• 1 - 3 years of relevant experience in metal machining or oil & gas industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Basic Salary UP$4000 + Transport Allowance

• Company located at Tuas

• 5 Days work week: Monday – Friday: 8am – 5pm

• Well Established Manufacturing Company

• Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Understand the full requirements of all manufacturing and improvement project.
• Familiar with various laser systems as well as advance welding / cladding technique.
• Experience in robot programming for welding / laser cladding.
• Follow up on the kick start, execution, monitoring and work closely with related personnel to resolve issues until the completion of the project.
• Perform technical review on sales order and work closely with the sales department or customer to clarify all technical specifications and job requirements on the sales order.
• Generate PCR and manufacturing process plan.
• Generate engineering drawings and perform drafting.
• Support Asst. Engineering Manager on the job costing.
• Continuously explore for new manufacturing method or new external providers to support the production.
• Work closely with the Production team to resolve any production issue.
• Support the procurement department to deal with external providers on all technical issues.
• Understand and be aware of the impact of each activity to the company, its environment and minimize any detrimental results.
• Ensure company and QHSE policies and procedures are adhered to at all times.
• Participate/ attend all functions, activities and meeting organized by the company.
• Perform other assignment and duties as and when required.

Requirement

• Diploma / Degree in Mechanical / Manufacturing Engineering or equivalent
• 1 - 3 years of relevant experience in metal machining or oil & gas industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

Qualifications & experience

• At least 2 years of customer service management experience in customer facing role preferred.
• Strong organisational, analytical and effective problem solving skills.
• Strong communication skills, both written and verbal.
• Proven people management skills.
• Self-starter. Possess professional, positive, can-do attitude. Manage pressure effectively.

Tasks & responsibilities

• Carry out supervisory duties to plan, assign and direct work to ensure daily operation support efficiency.
• Ensuring that internal KPIs are met.
• Identify and provide solutions to both customers’ and team needs.
• Identifies, evaluates, and prioritises customer problems and complaints to ensure that inquiries are successfully resolved.
• Ensure new customers implementation is on time and satisfactory.
• Provide ongoing training to the team to ensure effective system use.
• Recommend and implement process improvements to enhance system functionality and user experience.
• Develop and enforce policies and procedures.
• Any other ad-hoc duties as assigned.

Benefits

• Excellence career progression
• Learn and get Involved in FinTech
• Help push new technology to the public

Office Location: Marina Bay Finance Centre

Job Responsibilities:

• Act as the first point of contact for customer calls and queries.
• Provide basic first-level technical support and troubleshooting.
• Deliver excellent customer service, focusing on listening, empathy, and patience.
• Educate and guide customers on new technologies and IT policies.
• Promote self-help through the Knowledge Base and technology portals.
• Manage customer expectations and ensure a smooth IT support experience.
• Collaborate with IT engineers to escalate and resolve complex issues.
• Use Service Now or similar ticketing tools to track and manage incidents.
• Document solutions, provide updates, and create knowledge articles for common issues.
• Assist with user training during service visits and improve end-user services.

Job Requirements:

• Bachelor’s degree / Diploma in Engineering, Computer Science, Management Information Systems, or related field.
• 2 years of experience in end user support experience in Desktop support or Technical Service Desk.
• Strong communication skills (both spoken and written English).
• Proficiency with Microsoft Office products (Word, Excel, Outlook).
• Familiarity with mobile devices (iOS/Android) for office use.
• Experience with Service Now or other ticketing tools.
• Basic understanding of ITIL processes and IT Security.
• Problem-solving abilities and a customer-focused mindset.

Support Window: 7am to 7pm | Mon – Fri | Working days

(Staggered work hours i.e., either 8-5, 9-6 or 10-7 depending on which login time is assigned to you)

Weekend / Out of Office Hour Work Requirement:

ADHOC weekend and out of office hours’ activities - Participation for such activities is a requirement for this position. The scope of these activities are generally simple and vary from Power Down, verifications, desk moves, etc. Out of Office Hour activities are not frequent and will be made known in advance.

The Warehouse staff in a GDP and GMP secondary assembly area shall work closely with the warehouse team to maintain proper storage conditions, handle products safely, and adhere to GDP and GMP requirements to ensure product quality and integrity. The key responsibilities shall include below:

• Receipt of Products: Receive incoming products and verify the accuracy of shipments against customer pre-alert and provided details. Inspect incoming products for damage, contamination, or discrepancies and report any issues to the appropriate personnel. Ensure that all received products are properly labelled, tagged, and stored in designated areas.

• Storage and Handling: Store products in accordance with labelling specifications, ensuring proper temperature control and segregation of materials. Maintain cleanliness and organization in the warehouse to facilitate efficient storage and retrieval of products.

• Pick and pack for Outbound processing including Pick and pack products in accordance to customer instructions.

• Secondary Assembly: Perform secondary assembly operations on pharmaceutical products based on customer requirement.

• Inventory Management: Work with the warehouse team and perform regular inventory counts and reconcile inventory records to ensure accuracy.

• Compliance Monitoring: Monitor warehouse operations and report any non-compliance. Implement corrective and preventive actions as needed to address non-compliance issues and improve warehouse processes. Participate in execution of quality management system such as change control, risk assessment, CAPA handling and other elements of QMS as may be assigned.

Requirements :

• Strong attention to detail and accuracy

• Ability to work efficiently in a fast-paced environment and meet productivity targets.

• Commitment to maintaining a safe work environment and following all safety protocols and procedures.

• Prior experience in warehouse role especially in the pharmaceutical sector or familiar with GDP and GMP standards will be at advantage

• Training will be provided

Mon-Thu: 0800-1800 with 1hr lunch break

Fri: 0800-1730 with 1hr lunch

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Job Description

• Industry Type: Ship
• Working Location: Boon Lay
• Working Hours: 5.5 days (Alternate Saturday)
• Duration: Permanent Role

Responsibilities

· Responsible for managing the incoming and outgoing orders

· Handle Import/Export permit declarations, custom clearance

· Maintain accurate records of shipping documents as per SOP standards

· Arrange and coordinate import/export shipments

· Coordinate sea/ air freight shipments and transport arrangement

· Liaise with air/sea freight forwarding, shipping lines, transporters to ensure timely delivery of shipment

· Process shipping operation and courier service

· Handling of all billing and invoices

· Ad-hoc duties as and when required

Requirements

· Diploma or equivalent

· With 1 – 3 years of relevant experience

· Proactive and positive working attitude

· Meticulous with good organizational skills

· Proficient in MS Office

· Good interpersonal skills and able to work independently with minimum supervision

Job Description

The automotive technical officer performs maintenance, disassembles, inspects, repairs and overhauls bus transmissions, engines, axles and aircon compressors in accordance with work instructions. This includes troubleshooting bus engine and transmission problems and conducting failure analysis.

Core Responsibilities

• Prepare and repair system components in accordance with technical manuals and quality standards.
• Draw spare parts from logistic store.
• Test the repaired/overhauled components on test benches.
• Undertake any other ad-hoc duties as assigned by the supervisor.

Skills, Experience & Qualifications

• Minimum 2 years of experience in related field
• Prior experience in the automotive servicing line (Preferred)
• Professional Certification / Nitec in Mechanical Engineering or related field
• Rigger and Signalman license preferred.
• Experienced in overhead lifting cranes and forklifts.
• Sound knowledge of engine and transmission parts catalogue and working principle.
• Strong problem-solving abilities to address technical issues independently.
• Good communication skills to liaise effectively with team members and logistic staff.
• Comfortable working in a noisy environment.

Job Description

Key Responsibilities

Assists in planning the daily work schedule within assigned territory to ensure completion of Preventive Maintenance and remedial maintenance.

Uses escalation policies as required to keep management informed of down situations.

Verifies and approves the operational quality of system equipment. Performs daily, weekly, monthly, quarterly, biannual, and annual periodic maintenance on systems within established time frames. Also performs wet cleans as required. Instructs customers in the operation and maintenance of systems. Troubleshoots and corrects process variations on systems partially with assistance from senior engineers.

Assumes responsibility for complete customer satisfaction within assigned accounts. Assists in planning, communicating, and co-ordinating support plans with customer management.

Performs start-up, warranty, paid service, and service contract activities. Performs TIER II start-ups within established time frames. Assists on TIER III start-ups. Provides technical assistance to less experienced Applied personnel. Uses training and experience to identify some process related system problems.

Serves as the Company liaison with the customer's front line management on administrative and technical matters for assigned projects. Assists in the preparation of and participates in customer meetings.

Develops and implements plans to increase productivity. Tracks equipment performance and plan uptime improvement. Has a working knowledge of Statistical Process Control. Utilises Quality Improvement Process methods and terminology.

Plans and executes support activities on a wide range of Applied Materials' systems. May need technical assistance in performance of daily responsibilities.

Functional Knowledge

• Has developed proficiency in a range of analytical processes or procedures to carry out assigned tasks

Business Expertise

• Has a good understanding of how the team integrates with others to achieve objectives

Leadership

• May provide informal guidance and support to more junior team members

Problem Solving

• Provides solutions to problems in situations that are atypical or infrequently occurring based on existing precedents or procedures

Impact

• Impacts the quality of own work and its contribution to the team

Interpersonal Skills

• Uses communication skills to regularly exchange information

GENERAL DESCRIPTION
The candidate will be part of the IT Organization based in Singapore. The candidate will be personal assistant to the Head of IT APAC including admin support responsibilities to the business management office.

KEY FEATURES AND ACCOUNTABILITIES
Personal Assistant
• Managing Outlook Calendar, schedule meetings and appointments.
• Screen and direct phone calls.
• Travel arrangement and expense claim processing.
• Writing of meeting minutes during management meetings.
• Coordinate events, Townhalls and brown bags sessions as and when required.
• Any other ad-hoc tasks as and when required

People Management
• Responsible for onboarding and offboarding of IT resources from end to end on a timely manner.
• Management of desks and lockers for the IT Organization.
• Updating of department Organization Chart.

Business Management
• Support invoice processing related to Run-the-Bank and Change-the-Bank and ensure compliance with IT financial governance process and accounting policies.
• Oversee month-end time booking for management members.
Regulatory Responsibilities &/OR Risk Management
• Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations.

SKILLS REQUIREMENTS
Personal and Social
• Good communication and inter-personal skills;
• Team player and independent worker
Professional and Technical
• More than 5 years of experience as a personal assistant or admin assistant.
• Strong organizational skills and able to multitask.
• Proficient in Microsoft Outlook Calendar, excel and PPT

REPORTING LINE
• Functionally to Head of IT Business Management & Risk Management APAC
FURTHER INFORMATION
• Region/Division: APAC / Information Technology
• Location: Singapore

Internal ref: 9192

Regards,

Lini

Recruitment Consultant

R22108463

Job Description / Responsibilities:

Sales & Administration Documentation:

· Responsible for handling all sales-related paperwork, including the creation, maintenance, and management of administrative documents. This includes processing sales orders, ensuring all records are up-to-date and accurate, and assisting the sales team in managing documentation requirements.

Prepare Shipping and Banking Documents:

· Manage the preparation and organization of all essential shipping documents such as bills of lading, invoices, packing lists, and certificates of origin, ensuring compliance with legal and regulatory requirements.

· Handle the preparation of banking documents related to Letters of Credit (LCs), Bank Guarantees, and payment processing to ensure smooth and timely financial transactions.

· Collaborate closely with shipping companies to ensure timely and accurate delivery schedules, coordinate shipments, and resolve any potential issues that may arise in transit.

· Maintain ongoing communication with banks, customers, and vendors regarding shipping schedules, payment terms, and any necessary documentation for international trade transactions.

Job Requirements :

· Diploma in Shipping and Logistics, Supply chain management and other related studies

. Minimum 5 years of related working experiences in an International trading environment.

· Experience in preparation of shipping documents for import & export shipments

· Strong understanding of the intricacies of shipping documents (e.g., bills of lading, export/import documentation) and banking documentation (such as Letters of Credit, and documents for international trade finance) essential for facilitating global commodity trades.

· Proficient in MS office applications (Knowledge of SAP is advantageous)

· A team player with strong interpersonal and communication skills is critical to work collaboratively with internal teams, customers, vendors, and other third-party partners.

· Able to work independently in a dynamic environment

Location : Raffles Place - 5 days

Salary : $S4,000.00 – S$5,000.00

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Interested applicants please send your resume to [email protected]

We regret that only short-listed candidates will be notified.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

Job Description

We’re looking for a Customer Support Associate to join our team in Singapore. This role is a unique opportunity to have an impact on Wise’s mission in helping our customers have a great experience when using Wise.

Your mission:

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to help customers have the best experience possible with our product working across email, phone and chat.

The role will give you the opportunity to:

• Help customers have the best experience possible with our product working across email, phone and chat
• Be flexible working during business hours but sometimes covering an early morning (from 5am) and weekend shifts
• Go above and beyond the call of duty: work with less supervision and solve complex problems working with other teams while still achieving your KPIs
• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers
• Work with Empowerment – at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

Qualifications

Please note that candidates that are able to work on weekends will be prioritised.

• Are a Singaporean Citizen or Permanent Resident (please note we cannot support Visas for this role)
• Have at least 1 year of experience working in a Customer Support role (Ideally in an in-house environment)
• Are willing to work from the office (please note that during your probation period (3 months), you’ll need to work in our SG office for 5 days a week).
• Have excellent verbal and written English. Additional language skills (Mandarin, Cantonese, Hindi, Thai, Malay and Vietnamese) are always a plus!
• Are flexible. While you’ll be able to plan your own schedule to a certain degree, the requirements can change based on our customers needs, so we can’t guarantee you your preferred shift and shifts can change over time
• Have a razor sharp attention to detail. Can multitask and take responsibility in challenging, high pressure situations.
• You hustle. And hard.

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Responsibilities:

• Provide end-user support, ensuring smooth operations and addressing user concerns.
• Assist in operating system migrations and related support activities.
• Perform troubleshooting and diagnostics for hardware and software issues.
• Resolve issues related to the supported end-user equipment and software.
• Install necessary software and applications on devices.
• Maintain accurate and timely documentation using the IT Service Management tool.
• Ensure timely resolution of incidents, adhering to SLA requirements.
• Adjust application settings to meet specific environment needs.
• Relocate computer devices and peripherals as required.
• Set up application profiles for end users.
• Provide proactive updates and follow-ups to end users.
• Guide end users on necessary tasks and procedures.
• Perform other ad-hoc tasks as assigned

Requirement:

• Diploma or equivalent professional education in Information Technology or related
• At least 1 years of related working experience

To apply, please visit www.gmprecruit.com and search for Job Reference:24786

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Job Highlights:

Nearest MRT: Tuas

Working hours: Monday – Friday (8:30am - 6pm)

Salary: up to $7,000 per month

1 year contract

Job Description:
You may be part of the project team to supervise IWMF construction progress. The work scope includes:

• To work with project consultants and key stakeholders, such as other government agencies, on the design of the various facilities in IWMF and ensure that IWMF is constructed, erected, installed in accordance with design specifications and complying with statutory requirement.
• To participate in the testing, commissioning of mechanical, process, or electrical, instrument, control and automation equipment/systems.
• To attend factory acceptance tests (FATs) at local and overseas factories to witness and verify quality and performance of major equipment/systems.

You may be part of the technical team in the operation and maintenance of TSIP. Your work scope includes:

• To lead a unit of technical specialists and coordinate maintenance work between contractors and maintenance sections to ensure the safe, smooth and efficient operations of the waste-to-energy facility.
• To implement preventive maintenance and overhaul programs for the facility's electrical and control equipment such as turbogenerators, motors, switchgears, low tension and high-tension equipment, distributed control system and field instruments.
• To administer contracts for the operation and maintenance of mechanical or building services equipment.
• To enforce permit-to-work system and safe work culture including supervising contractors’ work for quality and safety.
• To assist in the formulation and preparation of standard operating and safety procedures, equipment testing/changeover programme.
• To perform shift work in a waste-to-energy facility, if needed.
• To assist engineer to implement initiatives on safety and continuous improvement to enhance the safety culture and standards within the plant, as well as drive projects to achieve operational excellence.

Job Requirements:

• Only Singaporean.
• Diploma in any Engineering course
• Fresh graduates with internship experiences are welcome to apply.
• Proficient in Microsoft Office and preferably in Navisworks and Primavera P6.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See
R23114253
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: IT Production Support Engineer

Job Requisition Number: JR39682

Job Level: 1-3 years of relevant experience (L1/l2)

Location: Singapore

Job Objectives:

The specialized First Recovery Support IT Production Support Engineer is responsible to support application wellness in production systems, Managing monitoring of system exception emails, help desk incident assignments and distribution within teams. Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team. Make sure system availability as per SLA across countries for multiple applications / interfaces. Perform scheduled health check tasks across applications and raise alerts in case required. Able to work in shift-based environment, support implementations during bank’s green zone

Key Responsibilities:

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Manage external vendors for project delivery within schedule

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or Emails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Key Requirements:

• Strong written, oral communication skills and able to manage user
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.
• Ready to work in a shift environment

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send a PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Responsibilities of Resident Technical Officer RTO (Architectural)

• To monitor the project including progress control, quality control, variation/cost control, safety control, environmental control etc.
• To check that contractor executes preliminaries on all items specified in tender documents.
• To maintain proper and updated daily records of all works done, including records of tests, inspections, status of work, safety, site diary, material and equipment on site, labour, dayworks, provisional quantities, etc.
• To ensure architectural specifications are met and details are executed by the contractor.
• To liaise with contractors/sub-contractors in the coordination of site works.
• To assist Consultant/Employer in the supervision and quality assurance of construction work on-site and off-site manufacturing facilities.
• To coordinate with the Site Staff of the other disciplines; namely, Mechanical & Electrical and Civil & Structural.
• To assist Consultant/Employer on the work progress on-site/off-site manufacturing facilities and report any delay immediately.
• To verify reports and claims submitted by contractors. To submit Weekly Progress Reports, inspect and draw-up defect list. To attend all Client Consultants Meeting (CCM), Site Progress Meetings and Site Walks as and when required.
• To ensure the contractors maintain work safety, cleanliness, and tidiness of the site.
• To highlight discrepancies, feedback site progress, irregularities, and any critical/major issue to SO/SO rep.
• To undertake any other duties related to the project as and when instructed by the consultant team.

Requirement of Resident Technical Officer RTO (Architectural)

• Diploma in Architectural or related discipline from a recognized tertiary institution
• Minimum 8 years of experience as Resident Technical Officer with experience in supervision of Healthcare related project is preferred
• Experience in supervision of precast façade works will be an added advantage.
• Relevant experience in the co-ordination of architectural works with C&S and M&E Works.
• Fully conversant with statutory regulations, codes for site supervision and quality control procedures
• Able to resolve site and technical issues, prepare and document detailed site progress reports and communicate effectively with technical personnel as well as workmen on site.
• A person of good integrity, be able to differentiate personal preferences and official rights, strict and firm but fair and reasonable.
• A good team player with effective communication skills
• Proficient in Microsoft Office.
• Knowledge in BIM and VDC capabilities will be an added advantage.
• Able to start Q4 2024

Job Description:

- Working location : Bugis

Job Description:

• Maintain strong commercial relationships with all customers.
• Supervise programs and procedures to ensure timely delivery and customer satisfaction with the team.
• Oversee and implement process improvements and changes enabled by IT systems.
• Provide in-house support to Sales Personnel in handling sales quotations, SOPs, RFQs, and inquiries related to assigned accounts.
• Coordinate with global offices regarding sales-related inquiries and shipment monitoring and coordination are in line with account SOP setups.
• Generate weekly/monthly reports for internal and external customers in the requested format.
• Review, update, and maintain SOPs, quotations, and RFQ results for assigned accounts in server/systems.
• Provide feedback to the Operations team to ensure customers have accurate and timely information on order status and/or changes.
• Develop and direct procedures for the effective and efficient operation of the Sales Support Team, while ensuring company policies are clearly communicated and adhered to.

Education:

• Bachelor's or equivalent (Preferred)

Contract Duration: until Apr 2025

Salary: SGD 4500 pm

Location: Changi Business Park

Job Title: Retail Support Officer
Job Description: The Sales Support Analyst is an entry level position responsible for participating in a range of sales support activities including analysis of sales outcomes, opportunities and the creation of proposals in coordination with the Consumer Sales team. The overall objective of this role is to assist in providing a full range of support services to sales people and client segments.

Responsibilities:
• Provide sales and service assistance for banking customers
• Ensure that all service queries are resolved timely
• Resolve sales problems by identifying and selecting solutions from acquired technical experience and precedent
• Deliver quality service to customers and refer potential customers to Acquisition Managers (GAT)
• Assist in meeting overall branch sales and service goals
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding the group, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:
• Relevant experience preferred
• Customer service experience preferred
• Working knowledge of related industry practices and standards
• Consistently demonstrates clear and concise written and verbal communication
• at least 3 years in a bank/financial institution; at least 5 years if no bank experience

Interested candidates please share your resume to [email protected] with all details like current salary, expected salary and notice period

Regards

Shashi (R23112213)

Just Recruit Singapore Pte Ltd (EA12C6295)

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

ROLES AND RESPONSIBILITIES

• OFFICE WORKING HOUR: 8.30AM – 5:30PM
• CHECKING DEMO & OFFICE EQUIPMENTS
• UPDATING COMPANY WEBSITE
• SCAN & UPDATE OF SERVICE REPORT TO NAS
• SCAN & UPDATE OF INCOMING DO/AWB/INVOICE FROM SUPPLIERS TO NAS
• UPDATE RECORDS OF VERIFICATION
• UPDATE THE INVENTORY IN FINANCIO
• DELIVER GOODS TO CUSTOMERS WHEN REQUIRED
• ONSITE DVD/USB COUNTER RECORD UPDATE & SIGN THE LOG CHECK WITH CUSTOMER ON MONTHLY BASIS
• ONSITE SUPPORT, PREVENTIVE MAINTAINANCE & TROUBLESHOOTING OF AUTOMATIC DICOM DVD/USB BURNER & PACS SYSTEM
• CONTACT CUSTOMER TO RESOLVE PENDING CASE ID ON DAILY BASIS
• PREPARE & REPORT OF TECHNICAL GUIDELINES
• PROVIDE TECHNICAL INFORMATION FOR PRE-BID AND TENDER SPECIFICATIONS
• COMPLETES TIMESHEETS WITHIN THE ALLOCATED TIME FRAME
• ROSTER STANDBY SUPPORT OF AFTER OFFICE WORK WHEN REQUIRED (HAVING OT PAYMENT)

REQUIREMENTS

• BASIC KNOWLEDGE OF MICROSOFT OFFICE & COMPUTER
• BASIC TECHNICAL SKILL OF SELF LEARNING & RESEARCHING
• BASIC SOFT SKILL OF COMMUNICATION WITH PEERS & CUSTOMERS
• PUNCTUAL & COMMITMENT WITH ASSIGNED TASKS
• ABLE TO WORK UNDER PRESSURE & SHORT NOTICE REQUIREMENT

Working location: Chai Chee

Industry: Technology Industry

Location: Various Locations (Will be assigned accordingly)

Skills: Firewall, Maintenance, Network, Security

Our client is an established System Integrator with strong presence in the Enterprise, Network and Security Infrastructure business catering to Commercial and Government sector.

Position Responsibilities:

• This role will focus on Network Maintenance Support for products supported by the Company
• These products are (but not limited to): Cisco, Fortinet, Palo Alto, Solarwinds.
• Must be skilled in Firewalls Management, SIEM, Load-Balancer, EDR, NPM and may be required to travel to different client locations.
• Handle escalations and assist client’s technical issues.

Position Requirements:

• ITE, Diploma or Degree in Computer Engineering, Information Technology or any IT related field.
• Ideally with 1 to 2 years working experience in Network, IT Security Maintenance and Support.
• Technology knowledgeable in various network products such as Cisco, Huawei, Juniper, Palo Alto and OS technology in Unix, Linux and Windows.
• Network certifications such as CCNA, CCNP, NSE 4, PCNSE a strong advantage.
• Position will be on rotation stand-by schedule.
• Comfortable with various stakeholders, 3rd party and principal SI vendors.

We will consider all candidates but will prioritise those who have closer requirements to client needs.

Thank you!

Joseph Syho

Reg Number: R1108657

EA Licence No: 18C9079

Our client, a Michelin restaurant with over 4 outlets locally, is currently on the lookout for an IT Admin Support.

Acting as an individual contributor, the IT admin support will be responsible for the maintenance and troubleshooting of POS systems. Reporting to the Manager, the incumbent will oversee network infrastructure and servers and provide IT support.

Successful candidates can expect to work in a fast-paced work environment with great learning opportunities.

REQUIREMENTS:

• Possess at least a Nitec/Diploma in IT or related field
• At least 1 year of working experience in F&B/Retail industry
• Working experience work POS System Management is a strong advantage
• Meticulous and organized individuals who can meet tight deadlines and work in a fast-paced environment
• Willing to support with operations/administrative duties as needed

Interested applicants kindly use the apply button or send in your application in MS word format to Kelvin.Tan at/onyxrecuit.com.sg(R22111268| EA: 18C9213)

*We regret that due to potential volume of responses, not all applicants be contacted.