Total 62,410 Senior Executive tourism executive job vacancies in Singapore

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in restaurant

· Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed.

• Competitive Remuneration with Bonuses
• Central Working Location
• Good Career Exposure

As an Accounts Executive - AR/AP, you will be responsible for the following duties:

• Handle the full spectrum of Accounts processes
• Prepare and update collection from cash, cheques, telegraphic transfer and giro on a timely manner.
• Follow up closely with customers on late payment to clear overdue accounts
• Breakdown of revenue figures by various details, such as by projects codes and by business segments.
• Analysis of actual revenue performance on a month to month basis
• Handle continuous transactions
• Prepares Accounts receivables ageing report, audit schedules related to Accounts receivables and sends customer Statement of accounts.
• Maintain a good filing system for all invoices and receipts
• Prepare monthly and yearly reports
• Monthly closing and year end audit
• Any Ad-hoc task assigned

REQUIREMENTS:

• Degree in accountancy or Equivalent.

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email.
Email Address: [email protected]

We regret to inform that only shortlisted candidates will be notified

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Work Arrangement

• 5-day week (Monday - Friday)
• Office Hours (8.30am - 5.30pm)
• Nearest MRT: Tai Seng (5 min walk to office building)

Roles and Responsibilities:

• Process and record vendor invoices in the accounting system
• Ensure accuracy of invoices and compliance with company policies and regulatory requirements
• Liaise with suppliers and business divisions on any discrepancies in invoices and other supporting documents
• Follow up closely with payment approvers to complete the payment process
• Monitor petty cash by recording entries and verifying documentation
• Reconcile bank statements to AP records
• Maintain clear and organized documentation records for all AP transactions
• Monitor the full Account Payable (AP) Cycle and ensure all open/overdue items are being attended to and resolved in a timely manner
• Prepare and submit month-end and year-end closing activities, including GST filing, Monthly Payroll and Monthly P&L
• Assist with administrative duties and other ad-hoc duties as assigned to support the Finance Team

Required Experience and Skills:

• Minimum diploma in accounting/finance related field or equivalent.
• Minimum 1 to 2 years of accounting experience, preferably in General Accounting (GA) function
• Proficient in English and Chinese (spoken and written)
• Strong financial and analytical skills
• IT skill of using accounting software and office software
• High integrity, positive working attitude, strong sense of responsibility, attention to detail and a team player

Responsibilities:

· Liaise with customers on new application and/or renewal of Tenancy Agreement.

· Liaise with customers on termination such as deposit refund form, check out of workers.

· Perform administrative duties such as data entry to the Navision, handling emails, faxes, etc.

· Use NAV software for workers check in/out, generate billing summary, print invoices etc

· Constant updating in NAV system (Create customers’ code, add service list, create rooms, Create reservation, etc

· Update weekly marketing report to Management.

· In charge of all administrative aspect of Nexus Dormitory

· Follow-up & monitor on outstanding payment with customers.

· Update and check outstanding payment data spreadsheet daily or weekly.

· Issuing Tenancy Agreement, IRAS stamping

· Update check-in /out form and workers’ information into NAV system

· Invoicing such as check billing, generate recurring billing, print of invoices from the NAV System.

· Issuing of correspondences to customers such as Termination letter, Billing agreement, New Tenant Letter, Chasing payment letter etc.

· Daily coordination with Dormitory operation teams and provide support to operation team when necessary.

· Any other admin works deem necessary

Requirements:

· Min GCE ‘N’/ ‘O’ Level or ITE certificate

· Proficient in Microsoft office

· Possess at least 5 years’ administrative experiences

· Team player with good discipline and work attitude

· Good communication and interpersonal skill

Reporting to the Head of Sales, your responsibilities include:

• Manage the routine daily e-commerce operations such as provide proactive customer service, order processing, monitor stock status and returns, stock replenishments, analytical supports i.e. report design and maintenance and month-end closing
• Manage and maintain the e-commerce platforms with internal and external teams to ensure that products, promotions, prices and content on the e-commerce platform are up-to-date and accurate at all times
• Coordination, execution and planning support for e-commerce projects, e-marketing campaigns, and integrated brand plans.
• Keep up-to-date with market development and monitor competitor activities.
• Support sales administration activities for sales team when in need and assigned.
• Perform customer service duties (email enquires, service recovery and logistic arrangements).
• Perform any other tasks as and when assigned.

Job Requirement:

• Diploma/Degree in business/sales related
• Minimum 2 years’ experience in sales & customer service
• A hands-on, resourceful, result-oriented and analytical thinker
• Ability to work well in a team
• Meticulous and able to meet tight deadlines

The selected candidate can look forward to excellent growth opportunities within the Group

Job Info:

• 3 shift patterns (dependent on locations):
  A shift: 7.30am to 5pm / 7am to 4.30pm
  B shift: 1 to 10.30pm / 1.30pm to 11pm
  C shift: 10pm to 7.30am / 10.30pm to 8am / 11pm to 8.30am
• Working Hours: Rotational shifts
• Location: Sentosa; Monorail pass will be provided

Key Responsibilities:

• Provide courteous and efficient service and if possible to comply with each and guest’s request.
• Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow-up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, and emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities, functions, major city attractions, and events; provide guests with accurate information as requested.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chan He Guang | EA Personnel No.: R23117560

Job Description:

• Person in charge for securing sales deal generated from in-house marketer.
• Actively seek out new sales opportunities through networking, social media and etc.
• Respond to sales enquiries via email and WhatsApp.
• Crafting detailed proposals and contracts for clients, outlining event services, pricing, and terms.
• Working closely with event planners, coordinators, and marketing teams to ensure smooth execution of events.
• Negotiate contract with clients and meeting their requirement.
• Act as a liaison for event needs with vendors.

Job Requirement:

• Good interpersonal and communication skill
• Have related sales experience in event industry
• Able to adapt fast pace environment
• Able to work overtime on weekend if required, will be off in lieu
• Entitle commission scheme

AngelineMah
Reg No: R2096146
One Vogue Pte Ltd
EA License: 19C9629

The Opportunity:

Adecco is partnering with a multinational spirits brand and we are looking to hire a Boutique Executive to join their business!

• Full-time, permanent role
• Work hours: 10am - 6pm and 12pm - 8pm (shift work hours, 5 days a week)
• Work location: Central regoin

The Job:

• Warmly welcome and engage clients, delivering an exceptional, personalized luxury experience.
• Drive individual and team sales objectives, while sharing brand heritage and values.
• Guide clients through immersive experiences, creating strong connections with the brand.
• Maintain high standards of cleanliness and organization, ensuring front- and back-of-house areas are impeccable.
• Continuously build brand and product knowledge through training and personal learning.
• Oversee inventory awareness and maintain up-to-date product and pricing knowledge, with a focus on safety.
• Accurately handle transactions and complete administrative duties.
• Serve as a brand ambassador, consistently reflecting brand values and culture.
• Proactively engage clients, understanding their interests and preferences to provide an enriching experience.
• Support new product launches and campaigns, contributing to brand growth.
• Build lasting relationships with clients, fostering emotional connections and loyalty.

The Talent:

• 2-4 years of retail sales experience
• Ability to leverage professional selling skills and bring in own clientele
• Ability to create story-telling experience and engage customers effectively
• Great service mindset and ready to go extra mile

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• We regret that only shortlisted candidates will be notified.

Responsibilities (Key Result Areas & Activities)

• Duties include verification of daily restaurant POS sales collections, proceeds from partners/mall vouchers and reconciliations.
• Posting of month end closing of sales into ERP System and gross turnover reporting
• Assist in issuing sales invoices and allocation of receipts from customers
• Update daily cash book and manage bank reconciliation for AR accounts
• Ensure compliance with internal controls, policies, and processes for sales collections
• Liaising with Operations on sales collections discrepancies
• Any other duties as assigned by the superior
• To assist the management on other ad-hoc duties as and when assigned
• Proficient in Microsoft Office applications and preferably Microsoft Dynamics Navision
• Any other appropriate duties and responsibilities as assigned

Required to - KNOW (Skills, Knowledge & Behaviours)

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree in Finance/Accountancy/Banking/Business Studies/Administration/Management or equivalent
• At least 2 year(s) of working experience in the related field is required for this position
• Independent, analytical and have a positive working attitude
• Proficient in Microsoft Office applications and preferably Microsoft Dynamics Navision
• Good working knowledge in Excel required (Vlookup, Pivot table etc)

Your next opportunity

The Corporate Secretarial Executive will work closely with the Executive Director and Managers in the Corporate Secretarial (CoSec) department to provide overall management of the corporate secretarial work and facilitation as well as internal services of the corporate level and the external liaison work.

Key Responsibilities:

• Handle a portfolio of local private limited companies and branches of foreign companies with minimal supervision.
• Manage all corporate secretarial work related to your portfolio including preparing necessary documents/resolutions, bizfiling, updating statutory registers, liaising with clients, etc.
• Liaise with and advise clients on company formation, annual compliance and ongoing company administration matters.
• Liaising with Registered Agent for incorporation of offshore companies.
• Maintaining and updating companies’ statutory registers, filing of certain specific resolutions with the Company Registrar of various offshore jurisdictions in compliance with the respective statutory requirements of each jurisdiction.
• Performing related ad-hoc assignments pertaining to the role

Requirements and Qualifications:

• 2 years of corporate secretarial experience in the Corporate Services Industry or related field
• Minimum Diploma, or Certification of specific major, or equivalent corporate secretarial qualifications
• Meticulous, ability to multi-task, organize, and prioritize work.
• Able to work independently and with integrity, with fair and principled temperament with a facilitative and commercial approach to matters.
• Demonstrate strong interpersonal skills when interacting with internal and external clients.
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.).

The following is a plus:

• Knowledge of BizFile and XBRL will be a plus.

We regret to inform you that only shortlisted candidates will be informed.

• Acquire new clients through business development
• Develop and maintain strong working relationship with clients

Requirements:

• Passion to do sales
• CEI Cert holder
• Singaporean & Singapore PR only

Benefits:

• Basic + Commission
• 1 day WFH
• 1 day birthday off

Interested candidates, please click Apply or send your detailed Resume to:

[email protected]

Ascend Recruitment Pte Ltd (EA License No.: 24C2089)

April Lim (Reg. No.: R22110702)

Are you looking for an exciting new opportunity to develop your skills and grow your career? Look no further! We are currently seeking talented individuals to join our two new soon-to-be-open properties in the heart of Singapore (Club & Short Street). As part of our team, you will have the opportunity to work with passionate and dedicated professionals who share a common goal: team to ensure guests are served with a premium product and a memorable experience. We are committed to providing our employees with a supportive and inclusive work environment, where everyone has the chance to learn, grow and succeed!

Responsibilities:

• Executes all duties related to the Hotel’s front office operations, such as registration of guests during check-in, checking/verifying guests particulars, updating of room status, departure calls/checks etc.
• Cashiering duties (compute and collect applicable rates from guests) including trial balance and shift closing
• Answering inquiries by guests (email/phone/at the counter) and render reasonable assistance/services within the expectations of keeping with excellent hospitality standards
• May be tasked to execute room checks, reservations and public area checks etc. as part of the Hotel’s effort to offer staffs more holistic training, towards possible promotion
• Execute all reasonable work processes as instructed by the Company / its Managers from time to time towards the smooth management / operations of the Hotel

Requirements:

• Minimum Secondary Education
• Minimum 3 years of hotel front office working experiences preferred. Candidates with no related experience will also be considered as on- the-job training will be provided
• Able to speak and understand English
• Willing to work 10 hours rotating shift & assigned to our designated hotel branch at Kitchener Road.
• Independent and able to work under pressure.
• Comfortable to work during weekends and public holidays.
• Singaporeans only.

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in restaurant

. Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

The role will require you to plan and launch disruptive marketing campaigns. We are looking for a creative thinker with excellent communication skills. This includes ideating, planning and implementing online and offline strategies to grow brand awareness, community engagement and sales.

Day to day activities
* Development and execution of marketing strategy, with a strong focus on the digital marketing strategy
* Liaising with creative team, ensuring content and marketing calendars are aligned
* Reporting, tracking and analysis of campaigns
* Management of budget
* Writing and disseminating press releases
* Manage PR & marketing executive
* Liaising and maintaining relationships with media partners
* Planning and execution of media and public events
* Initiate brand collaborations and develop partnerships

Skills required
* Minimum of 3 years of working experience in marketing
* Out going personality
* Strong copy writing skills
* Great communication and collaborative skills
* Experience in event planning

Job Highlights & Staff Benefits

• Subsidiary of a Company listed on SGX-ST with a stable revenue stream and growth potential
• Annual performance bonus
• Annual increment
• Team bonding activities and birthday vouchers
• Leave, Medical and Dental benefits
• Education sponsorship and fully paid external training

As a key member of the IT Team, the candidate will play a pivotal role in maintaining and optimizing infrastructure systems across multiple locations, locally and overseas.

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage
• Able to converse in English and Mandarin due to the need to liaise with overseas counterparts

How to Apply: Interested candidates are encouraged to send their resume to: [email protected]

Working location: 14 Benoi Road Singapore 629887

5 days work week 0830-1730hrs

Basic + Transport Allowance + Commission 1.25% - 3.5% of total monthly (avg comm $500 - $1000) + Incentives

Job Description:

• Coordinate with customers to prepare and offer service contracts
• To prepare repair quotations for customer confirmation
• To create work orders for controllers to arrange jobs
• To consolidate work order for closing once repair job is completed
• Ensure customer pay on time

Job Requirement:

• Min Academic Qualification: NITEC in electrical engineering or mechanical engineering
• At least 2 years of working experience in B2B Corporate Sales in any trade
• Valid Class 3 License
• Basic PC knowledge like words and excel
• Good interpersonal skill

Monitor club lounge for seating availability, service, safety, and wellbeing of guests. Maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare and serve hot, cold, and/or alcoholic beverages. Stock ice, glassware, and supplies. Anticipate and communicate replenishment needs promptly. Wash dishes and serving utensils as needed. Complete opening and closing duties. Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Document pertinent information in department logbook. Forecast additional meal requirements and communicate special requests to the kitchen.

Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.

Responsibilities:

• Manage full spectrum of financial accounting (AR,AP, GL, Stock, Fixed asset)
• Prepare monthly financial statement and audit schedule
• Responsible for GST reporting, tax and audit matters.
• Ensure accounting policies comply with accounting standards and statutory requirement
• Review and improve on work and accounting processes for better efficiency and internal control
• Provide support to the team and take part in ad hoc projects

Requirements:

• Diploma/ Degree in accounting or relevant
• Minimum 5 years of relevant Finance Experience
• Knowledge in Singapore accounting standards
• Good written and spoken communication & interpersonal skills
• Independent, analytical, positive working attitude
• Experience in leading a team an advantage
• Proficient in Microsoft Office application and preferably SAP

Job Highlights:

• Organisation With Clear Direction, Mission, Vision and Core Values

• Dynamic Working Environment

• Stable Career Growth

• Basic ($2800 - $3500) + Allowance + Commission

• Staff Benefits

• Performance Incentive

• On Job Training Provided

Job Responsibilities:

• Generating leads

• Preparing weekly and monthly reports

• Preparing and submitting sales orders

• Visiting and negotiating with clients to evaluate needs or promote alcoholic beverage and services.

• Provide trustworthy feedback and after-sales support, continuously improve through feedback

• Any other ad-hoc duties as assigned

Job Requirements:

• Working experience in FMCG sales or marketing preferred

• Knowledge of alcoholic beverage will be an advantage

• Diploma or Degree in business, marketing, economics, or related field

• Understanding of the sales process and dynamics

• Excellent written, communication, negotiation and presentation skills

• Territory management

• Able to work comfortably in a fast paced environment

• Competency in computers, microsoft office, BRM and CRM systems

• Possess class 3 driving licence

• Possess own vehicle will be an advantage

Interested candidates are invited to submit your resume.

Job Scope:

• Responsible for the efficient functioning of the Executive Vice President
• Provides full secretarial support in a highly proficient and effective manner ensuring that timelines are kept and work is of high quality;
• Manages and maintains appointments, schedules meetings and keeps the calendars up-to-date in an effective manner
• Follows through on the preparation of presentation slides, monthly reports for internal/external meetings;
• Follows through on notes takings during meetings, distributes to all parties concerned and follows through on the completion of action items as required;
• Coordinates effectively meetings/ conference including sending out meeting invitations and the booking of meeting venues;
• Organises Company/Corporate events and ensures that all aspects of the arrangement are effectively looked into;
• Follows through effectively on projects/tasks assigned and ensures the completion without prompting;
• Co-ordinates on projects/tasks with other members of staff to ensure proper completion;
• Follows up effectively and promptly on incoming and outgoing correspondence;
• Puts up management and other reports in a timely manner;
• Arranges all business trips and ensures the proper co-ordination of travels, hotel bookings and appointments;
• Assists in putting up travelling and other general expense claims
• Maintains an efficient filing system for maintenance of documents.
• Other duties as assigned

Requirements:

• Min Diploma/Degree or equivalent with 8-10 years of relevant experience in a MNC environment
• Good communication skills and people management skills

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Job Responsibility

• Monitoring incoming goods
• To do data entry on excel sheets
• Picking, packing, testing and QC of goods in and out of store
• Handling warehouse duties
• Maintain adequate stock availability and quantity
• Perform good housekeeping and maintain the back of house in a neat and orderly manner
• Delivery of equipment / goods to specified location
• Documentation and various administrative tasks
• Receive and inspects and unpack all incoming shipments highlighting any discrepancies, damages and delay in shipment to Manager and all relevant parties.
• Perform refurnish procedure on retrieve goods from the field

Requirement

• Computer literate (good typing skills)
• Good communication and relationship building skills
• Technical experience is an advantage
• Ability to work independently
• Fluent in English (written and spoken) and Chinese (spoken) preferred
• Energetic and self-motivated;
• Result and deadline oriented/motivated
• Dedicated team player
• Positive work attitude
• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Logistic/Transportation or equivalent.
• At least 1 year(s) of working experience in the related field is required for this position.
• Preferably Non-Executives specializing in Logistics/Supply Chain or equivalent.

Company Introduction

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

We are actively seeking a Human Resources Executive who will be responsible for managing recruitment, payroll and employee relations while supporting the Human Resources Manager.

2. Principal Accountabilities

2.1 Recruitment: Assist with the end-to-end recruitment process

• Job Request: Ensure job requests are raised by the Hiring Manager and approved via HRIS System
• Job Description: Work closely with Hiring Managers to craft detailed job descriptions.
• Job Posting: Post jobs on various job boards
• Screening: Conduct initial screenings of candidates.
• Interview Coordination: Invite and coordinate selected candidates for second and third interviews.
• Offer Preparation: Prepare and send job offers and employee application forms to selected candidates.
• Document Management: Ensure all necessary documents are collected and saved into the new employee folder in the shared drive.
• Onboarding Documentation: Collect onboarding documents (e.g., photos, certificates)

2.2 HRIS System and Reports

• Employee Data Entry: Create employee data in HRIS System for supervisors and above.
• Weekly Onboarding Report: Prepare and share a weekly report on recruitment progress.
• Ad-hoc Reporting: Prepare ad-hoc reports as requested.
• Monthly Attendance Report: Generate monthly attendance reports from WebHR.

2.3 Payroll, Compensation & Benefits

• To Assist HR Manager with payroll-related matters.
• Data Accuracy: Ensure employee information in HRIS System is accurate, including bank accounts and Remunerations.
• Support all information and matters relating to Compensation and Benefits.
• Other ad hoc duties required

2.4 Employee Relations

• Employee Engagement: Assist HR Manager with engaging employees monthly to ensure support.
• Focus Groups: Conduct monthly focus groups for climate checks.
• Feedback Sharing: Share feedback and findings with HR Manager and GM.

Requirements

• Meticulous, attention to detail and strong organizational skills
• Strong knowledge of HR policies and operations
• Some experience in supporting a HR team
• Excellent communication and interpersonal skills
• Ability to think creatively and strategically
• Diploma in Human Resources, Business Administration, or related field
• 2 - 4 years of experience in HR management or related field

The Crisis Support Executive (CSE) in the Crisis Support Team supports the work of the Core Services by conducting initial assessment of clients’ risks and needs. This includes classifying of incoming calls, emails and text messages according to the risk levels. He/she decides the required follow up actions, which typically include referring of cases to the Clinical Team for crisis support or counselling.

CSE also makes preliminary outgoing calls, emails or text messages, if necessary, to facilitate the initial assessment in terms of client risk level. He or she provides frontline support to volunteers who are manning the organization’s 24-7 hotline service.

Duties and Responsibilities:

• Conduct initial assessment and classify incoming calls, emails and text messages according to the risk levels. Scope of work includes:

1. Classify calls, emails, text messages on the system
2. Make outgoing calls, emails or text messages where necessary to facilitate assessment
3. Provide first level response to low-risk clients where necessary
4. Provide information on SOS services or on community resources to third party callers
5. Support in the administration and documentation of the processes
6. Refer cases to the Clinical team for follow up actions/ crisis support interventions
7. Coordinate on the activation of emergency support where applicable

• Frontline support to volunteers (SAMs) who are manning the organization’s 24-7 Services. Scope of work includes:

1. Assist with phone or chat duties in the event of shortage of volunteers
2. Being activated onsite to support persons in crisis or next-of-kins
3. Support in training and supervision of trainee volunteers
4. Orientate and guide new volunteers who have just started performing call or messaging duties on their own
5. Support and guide volunteers in the Phoneroom or over online platforms by listening in during calls or monitor chats and provide consultation where appropriate
6. Conduct debrief sessions with volunteers where necessary, especially for those who handled calls or chats with imminent risks and experienced distress as a result
7. Update volunteers on callers’ or clients’ development
8. Provide off-site support for volunteers outside of office hours where necessary

Educational Qualification:

• Diploma or equivalent in Social Work, Psychology or in Counselling (preferred)

Relevant Experience:

• On-the-job training available
• At least 1-2 years of experience in the Social Service Sector (preferred)
• Understands the Social Service landscape (preferred)
• Experience in volunteer management or volunteered with other SSAs or hotline operation (preferred)

Behaviour Traits & Attitude:

• Self-motivated
• Good team player
• Possess good interpersonal communication skills
• Willing to perform shift work which includes evenings, overnights, weekends and on public holidays (mandatory)
• Strong analytic and problem solving skills (preferred)

Responsibilities:-

• Respond inquiries via phone, email or in person
• Coordinate with internal secretarial teams to deliver client services, eg: assist in client due diligence
• Ad-hoc administration in other work areas as and when required/necessary

Requirements:-

• 'O' level, NiTEC, Diploma, Business Admin or equivalent
• Fresh graduates will be considered for junior position
• At least 3 years of relevant work experience
• Good oral and written communications in English are essentials
• Independent, multi-tasking, good personality with positive attitude