COMPANY OVERVIEW
Our client is a life sciences service provider, empowering medical and pharmaceutical industry with reliable healthcare services and solutions. They operate globally with a strong presence in Asia Pacific region.

They are in search of a Project Manager.

JOB RESPONSIBILITIES

• Lead the project team as the project manager, ensuring development is completed on time, within scope, and to high-quality standards.
• Manage various maintenance support activities for web services, including application upgrades, bug fixes, feature enhancements, system/application deployments, and user support.
• Collaborate with technical leads to provide task management, technical mentoring, and guidance to team members, ensuring successful implementation and improvement of practices.
• Coordinate with other teams to achieve development goals.
• Stay current with industry trends, conduct proof of concepts (POCs), and research and development (R&D).
• Respond to incoming technical inquiries from internal teams.
• Work with the quality assurance manager to coordinate testing cycles for assigned services.
• Use database queries, log analysis tools, and other related tools to analyze performance indicators and evaluate experiments.
• Assist the team leader and/or immediate supervisor in defining core technical solutions and provide recommendations on software frameworks or architectures.

JOB REQUIREMENTS

• Bachelor's degree in computer science, information technology, or a related field.
• PMP or CSM certification (preferred).
• 3+ years of experience in a company offering online services with medium to large web-based, public-facing applications.
• 3+ years of hands-on experience as a web application project manager, overseeing the assessment, implementation, testing, and analysis of UI/UX designs and strategies.
• 3+ years of experience as a web application software engineer. Proficiency in most of the following: .NET, ASP.NET, and C#, Cloud platforms (Azure, AWS), MS SQL, HTML, JavaScript, Bootstrap, Restful API, Web API, Jira, Confluence, OWASP
• Experience with various development methodologies (Agile, Waterfall, Incremental, etc.).
• Proven ability to work with cross-functional teams.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Strong problem-solving skills and the ability to make sound decisions in a fast-paced environment.
• Ability to write and maintain technical documentation.
• Strong leadership, communication, and interpersonal skills.
• Team player with strong analytical skills and a positive attitude.

Working Location: Singapore

Apply online or feel free to contact me directly (via email:[email protected]) for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

Syahirah Binte Ahmad Ja'afar (R22105331)

JAC Recruitment Pte. Ltd. (90C3026)

Digipixel is a Cyber Trust (Tier 2) Certified digital agency, specialising in web solutions, eCommerce development, branding, and cybersecurity-focused digital marketing.

As a Pre-Approved Vendor under IMDA’s SMEs Go Digital initiative, we are recognised for delivering secure, scalable, and innovative eCommerce solutions that empower businesses to excel in Singapore’s dynamic digital economy.

We are seeking a Project Manager to take charge of our website development projects and oversee operational processes. This role demands exceptional organisational skills, a collaborative mindset, and a proactive approach to enhancing efficiency and project outcomes.

Key Responsibilities

Project & Process Management

• Oversee the end-to-end lifecycle of website development projects, ensuring timely delivery and adherence to quality standards.

• Manage and prioritise multiple Ad-Hoc Support Board tasks within timeline, ensuring client satisfaction.

• Collaborate with developers to refine workflows and improve processes.

• Track time spent on all tasks in website builds and Ad-Hoc requests to provide clarity on resource allocation, workload, and capacity.

• Develop comprehensive reporting systems to monitor performance, identify delays, and propose process improvements for each project phase.

• Manage the team's manpowers and deligate tasks efficiently

Collaborative Department Development

• Work closely with the development team to tackle challenges, streamline workflows, and improve website quality collectively.

• Encourage a culture of continuous improvement by leveraging team insights and fostering innovation in processes.

Cross-Department Communication

• Communicate effectively with colleagues across departments, ensuring queries and assigned tasks are addressed within stipulated timelines

• Proactively address potential time constraints upfront to manage expectations and avoid delays.

Quality Assurance (QA)

• Ensure all website projects undergo rigorous QA checks to meet functional, design, and cybersecurity standards.

• Use insights from QA to optimise workflows and resolve recurring bottlenecks.

Reporting & KPIs

• Provide weekly and monthly KPI updates for the director delivering reports punctually without reminders.

• Create detailed reports on project timelines, time spent, and team performance to identify and address fulfilment gaps.

• Build reporting frameworks to monitor productivity, process efficiency, and areas for improvement across website builds and ad-hoc tasks.

Key Qualifications

• Proven experience in project management, preferably in web development or a related field.

• Solid understanding of website development basics and associated processes.

• Huge plug if you possess web design knowledge and experience

• Proficiency with ClickUp or similar project management tools.

• Ability to analyse time tracking data to optimise resource allocation.

• Strong communication skills for internal team coordination and client interactions.

• Analytical mindset with a focus on continuous process improvement.

Desired Traits

• Collaborative Leader: Inspires teams to tackle challenges and see eye to eye with the company's vision and goals

• Detail-Oriented: Ensures accuracy and excellence in project execution and reporting.

• Proactive Problem Solver: Anticipates issues and implements solutions promptly.

• Accountable: Takes ownership of KPIs, reporting, and deliverables, ensuring deadlines are met without compromise.

• Manage a team of software developers.
• Work on multiple projects simultaneously
• Plan and implement projects, align project objectives with the company goals, and make sure the team is clear on the objectives.
• Define tasks and allocate resources, create schedule, and project timelines.
• Monitor and report on project progress, track deliverables and ensure quality control.
• Monitor and work with team to fix website vulnerabilities

Job Requirements:

• Degree holders or above in IT or Software Engineering
• Minimum 3 years of relevant working experience in a project management setting
• Minimum 8 years of web development experience, solid technical background, with understanding or hands-on experience in software development and web technologies
• Strong experience in Laravel/PHP, MySQL, NodeJS/NextJS, JS/TypeScript, CSS/SCSS, and other relevant web development technologies.
• Good knowledge in best practices for project management, business applications, websites and mobile apps development preferred.
• Experience in managing people and leading a team: this must be evidenced in past projects.
• Working in an Agile Software development environment and teams.
• Understanding and experience of system quality, security, performance, maintainability & extensibility
• Develop and implement IT strategies, policies, and procedures aligned with the organization’s goals and objectives.
• Identify technology trends and emerging solutions to enhance operational efficiency, productivity, and innovation.
• Well organised, punctual, and meticulous person
• Able to work effectively under fast paced environment.

The global Meta for Business Web Team runs the largest scaled channels which helps support businesses of all sizes. Our team develops innovative and transformative customer-centric web and digital experiences for Meta for Business, Reach the World on Facebook, and the entire Family of Apps and Services including Instagram Business, WhatsApp Business, Messenger Business, and more. We are seeking a Web Manager to focus on driving the experiences for our international audiences, including Businesses, Agencies, and Resellers.


The Web Manager will build and drive performance and optimization of Meta marketing websites and local social channels, with a focus in the Greater China Region. This individual will partner with global marketers, data analysts, creatives, and engineering teams to deliver powerful data-driven insights to drive awareness, engagement, satisfaction, and conversion across our marketing websites. This role will work collaboratively to identify opportunities and solutions that support business goals and move our internal partners’ objectives forward in meaningful ways.

Responsibilities

• Drive, build, and optimize efforts across our dedicated B2B web surfaces and social channels.
• Focus on building new capabilities in a roadmap for content, functionality, and experiences across platforms.
• Lead the execution of B2B focused web and social channel initiatives (features/functionality, content, experiences) based on business needs, key performance indicators, data, insights, trends, etc.
• Collaborate with cross-functional teams to define project requirements, scope, and deliverables and lead project execution.
• Act as key liaison to web development, engineering, analytics, and marketing teams to ensure website requirements are represented and supported, and become proficient in Meta web technologies.
• Trusted partner and consensus builder with other teams, helping them translate business requirements into customer-centric web experiences.

Minimum Qualifications

• 6+ years of experience in website management including a proven track record of success driving business impact on a global scale through web experiences.
• Demonstrated experience in understanding the technical aspects of running a website, including hosting, analytics, UX, technical and content SEO, domain management, content management system, XML, HTML, CSS, JavaScript, platform tools, localization, and budgeting.
• Experience in leading cross-functional teams of designers, UX, developers, and content creators to craft compelling B2B web experiences.
• Highly effective collaborator within matrixed organizations.
• Demonstrated experience to inspire teams and vendor partners to drive cross-functional projects to success with minimal guidance.
• Experience with communicating technical details across teams, locations, and organizations, including leadership and non-technical audiences.
• Experience using WeChat (Official Account, Mini-program) to craft and optimize B2B user journeys with understanding of current China digital trends.
• Proficiency in English and Mandarin is required as the role manages communications with stakeholders/partners in a location where communications are generally made in Mandarin

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Highlights:

• Experience in set out new web3 financial product/ platform from product design
• Experience in Crypto Financial Product / change traditional financial product into Crypto
• Liaising with Chinese Parties

Job Responsibilities:

• Lead the design, market research, and positioning of Web3 financial products.
• Understand and analyse customer needs to create financial products that meet market demands.
• Collaborate closely with the technical team to ensure the feasibility of product designs and optimize user experience.
• Manage the product development lifecycle, including requirement gathering, feature planning, iterative development, and product launch.
• Oversee risk management, monitor product performance, conduct data analysis, and implement product iterations based on market feedback.
• Create and maintain product documentation, including whitepapers, user manuals, and marketing materials.

Job Requirements:

• Over 3 years of experience in financial product design or management; experience in Web3 or blockchain is preferred.
• Strong understanding of financial markets and products, including but not limited to DeFi and crypto asset management products.
• Excellent communication and problem-solving skills.
• A keen interest in emerging technologies.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

Founded in 2000, COL Group Co., Ltd (stock code: 300364) is China's leading IP and digital content provider, with literature IP and platforms covering over 5.1 million digital content resources and 4.4 million online authors.

As part of the organization's mission of "Better content, better life", COL is actively involved with content production including audio books, animation, drama series, film and merchandise. With offices in China, US and Japan, the Singapore office focuses on International IP development, license franchising, commercialisation, content distribution and investments into technology innovations such as Web 3, blockchain, digital collectibles, AI and the metaverse.

The Singapore office is looking out for creative, industrious, ambitious and team members with a global mindset to embark on the exciting journey to become a global leader in digital content.

The Social Media Manager will play a pivotal role in enhancing our brand’s global online presence, engaging with our audiences, and fostering a positive community around our brands or products. Their responsibilities include developing and implementing social media strategies, managing content creation and distribution across various online platforms. Additionally, they are tasked with actively engaging our online community to build brand loyalty, drive awareness, and ultimately generate sales and revenue for the company.

Overall Responsibilities:

• Develop and execute comprehensive social media strategies to drive brand awareness and conversions
• Create compelling and shareable content, manage, and maintain the company’s presence on various social media platforms
• Schedule and publish content across social media channels
• Stay abreast of industry trends and social media best practices to optimize strategies
• Build relationships and engage with KOLs/ social media influencers for online campaigns
• Foster a positive and inclusive online community, including active engagement, responding to comments, messages, and mentions
• Oversee brand positioning, ensuring consistency across all communication channels
• Maintain brand integrity and standards in all marketing materials
• Cultivate relationships with media outlets and manage public relations initiatives
• Oversees digital marketing strategy, including social media, SEO and online advertising
• Define KPIs and measure the success (ROI) of every social media campaign

Requirements and skills:

• 2-4 years of working experience in social media, marketing, communications
• Diploma or degree in Marketing/ Communications/ Digital Marketing or relevant field
• Demonstrate experience leading and managing social media channels with a successful campaign management track record.
• Excellent written and verbal communication skills in both English and Mandarin
• Familiarity with digital marketing tools and platforms.
• Creative thinking and problem-solving abilities.
• Strong organizational and planning skills in a fast-paced environment
• A creative mind with the ability to suggest improvements
• Ability to work collaboratively in a fast-paced environment.

Responsibilities

• Develop and implement application security policies, standards, and procedures.
• Conduct regular security assessments and code reviews to identify vulnerabilities and risks.
• Design and execute security testing strategies (.g., penetration testing, vulnerability scanning).

Qualifications

• Degree in computer science or related field
• 6-10 years’ experience in the domain of application security and development
• Ideally, you have completed or are about to complete a Security certification (e.g. CISSP, CSSLP, CEH)
• Proven experience in application security, with a strong understanding of web application vulnerabilities (OWASP Top 10, etc.).
• Hands-on experience with security tools such as static analysis tools, dynamic analysis tools, and penetration testing tools.

Job Responsibilities:

• Lead the design, market research, and positioning of Web3 financial products.
• Understand and analyse customer needs to create financial products that meet market demands.
• Collaborate closely with the technical team to ensure the feasibility of product designs and optimize user experience.
• Manage the product development lifecycle, including requirement gathering, feature planning, iterative development, and product launch.
• Oversee risk management, monitor product performance, conduct data analysis, and implement product iterations based on market feedback.
• Create and maintain product documentation, including whitepapers, user manuals, and marketing materials.

Job Requirements:

• Over 3 years of experience in financial product design or management; experience in Web3 or blockchain is preferred.
• Strong understanding of financial markets and products, including but not limited to DeFi and crypto asset management products.
• Excellent communication and problem-solving skills.
• A keen interest in emerging technologies.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Sim Jia Hui (Jacinda)

EA Personnel Reg No: R22106242

At AWS Enterprise Support we’re looking for a Sr Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, Serverless and more. The TAM works with customers as a trusted advisor to enable their cloud journey and grow their knowledge of AWS cloud services and technologies to support their business goals.

As we continue to rapidly expand AWS’s Enterprise Support organization you’ll have plenty of opportunities to develop your technical, consulting, operational and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentor-ship and active support to achieve AWS certifications.

This role is within our Strategic Industries team. The Strategic Industries team are responsible for strategic accounts and seven industry business units across global verticals - Financial Services, Industrial and Manufacturing, Media and Entertainment, Telecom, Healthcare and Life Sciences, Energy and Utility, and Automotive. This role is in the Financial Services vertical. We're looking for someone with experience in Financial Services domain to help our customers achieve operational excellence on AWS at scale. You’ll provide strategic guidance to customers on the implementation and operations of AWS Services, applying your knowledge of best practices to reduce operational risk, increase governance, and allow customers to get the most out of AWS.

The TAM is the centerpiece of value to our Enterprise Support customers, working alongside the broader dedicated account team. If you wish to be at the forefront of customer strategies and innovation, come join us!

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer
success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Key job responsibilities
• You’ll build solutions, provide technical guidance and advocate for the customer
• Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
• Develop trusting relationships with customers, understanding their business needs and technical challenges
• Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
• Consult with a range of partners from developers through to C-suite executives
• Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
• With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
• Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
• Being part of a wider Enterprise Support team you’ll provide post-sales, consultative expertise
• Solve a variety of problems across different customers as they migrate their workloads to the cloud
• Uplift customer capabilities by running workshops, brown bag sessions, etc.

A day in the life
As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services.

Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. Watch a short video about life as a Technical Account Manager team here https://www.youtube.com/watch?v=EBA_8o0F9D0

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• 10+ years of design/implementation/operations/consulting with distributed applications experience
• 10+ years of technical engineering experience
• Bachelor's degree
• Experience in internal enterprise or external customer-facing environment as a technical lead

Preferred qualifications

• Knowledge of of cloud based architecture, cloud services and experience in customer facing roles
• Experience with AWS services or other cloud offerings
• Experience in external enterprise customer-facing role as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences
• - Experience with operational parameters and troubleshooting for four (4) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Would you like to join one of the fastest-growing teams within Amazon Web Services (AWS)? Join us in helping customers across all industries to maximize the value and benefits of AWS services and Generative AI solutions.

As a Technical Account Managers (TAM) in AWS Enterprise Support, you will play a crucial role in fostering our customers’ innovate and transformative endeavors across various technologies, including GenAI, AI/ML, Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, instead, it offers you the opportunity to serve as the primary technical advisor and ‘voice of the customer’ for organizations ranging from start-ups to Fortune 500 enterprises.

Within the Enterprise Support team, TAMs contribute significantly to ensuring the success of key enterprise customers in developing applications and services on the AWS platform. Serving as a strategic expert, TAMs offer guidance on the entire journey of AWS services and the customer's architecture. This support extends to addressing strategy-related queries, aiding in project and launch planning, and resolving operational challenges. TAMs actively engage at the account level, providing recommendations and proactive advice throughout the entire cloud adoption life cycle.

Every day will bring new and exciting challenges on the job while you:

* Act as a single point of contact to Enterprise Support customers
* Make recommendations on how new AWS offerings fit in the company strategy and architecture
* Complete analysis and present periodic reviews of operational performance to customer
* Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
* Champion and advocate for customer requirements within AWS (e.g. feature request)
* Participate in customer requested meetings (onsite or via phone)
* Has access and knows how to use all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
* Work with some of the leading technologists around the world
* Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible
* Available in non-business hours to handle urgent issues

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• 5+ years of experience in design/implementation/operations/consulting with distributed applications
• 5+ years of technical engineering experience
• Experience with operational parameters and troubleshooting across two or more of the following technical domains: GenAI, AI/ML, Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development in a distributed systems environment
• Bilingual in English and Mandarin

Preferred qualifications

• Experience in internal enterprise or external customer-facing environment as a technical lead
• Experience as a technical lead, internally or externally in a customer facing role
• Proficiency in professional oral and written communication, with a record of presenting to audiences containing one or more decision-makers
• Master’s Degree or PhD in Engineering or a related STEM field
• Background in a 24x7 operational services or support environment
• Hands-on experience with AWS services and/or other cloud offerings

AWS is seeking a Customer Solutions Manager (CSM) to join our Global Financial Services (GFS) team to work with one or more leading FSI customers. As a CSM, you will help customers realize sustained business value by accelerating their customer transformation journey.

Are you passionate about shaping the future of the financial services industry by translating customer’s objectives to actions that realize long-term value through innovation? Do you have the business and technical savvy to earn trust with C-level executives and project team members alike? Have you delivered transformations for large enterprises with global operations, operating as multi-layered hierarchical organizations with complex stakeholder landscapes and decision-making processes?

At AWS we value critical thinking, self-motivation, and the ability to deal with ambiguity. You are detail oriented, have excellent problem-solving abilities, and an exemplary communicator. Your technical expertise and operational excellence will influence your decisions and help drive robust customer solutions. We love people who innovate, use data to make decisions, and can express themselves thoughtfully. We want you to be passionate about delivering a great customer experience, and to love to reach and exceed goals.

As a trusted customer advocate, you will help large global financial services organizations understand best practices around adopting advanced cloud-based solutions, and how to migrate existing workloads to the cloud. Together with them, you will have the opportunity to help shape and execute a strategy to build mindshare and broad use of AWS within financial services firms. We are also looking for individuals with a demonstrated ability to think strategically about business, products, and delivery challenges.

As an AWS Customer Solutions Manager (CSM), you will establish a deep understanding of your customer's business vision, culture and processes. You will lead the successful adoption of AWS, guiding customers through the people, process, and technology facets of their cloud transformation journey. You will serve as the customer’s cloud journey coach and voice of customer within AWS, evangelizing customer needs to AWS leadership, product, and engineering teams. You leverage your communication, program management, technical, operations, and transformation acumen to understand your customer's strategic goals, translate them into an executable plan, and deliver successful, often industry changing, customer outcomes on AWS.

Successful candidates are motivated by the customer's long-term success, have a mix of technical and business expertise, are data and detail driven, and have experience delivering large-scale programs. You are a proven leader with the ability to gain stakeholder buy-in, communicate confidently at both the executive and team levels. You collaborate with a wide range of technical and non-technical teams, while navigating across geographical and organizational boundaries. You are a natural problem solver who steers ambiguity and leads autonomously.

Key job responsibilities
Customer Solutions Managers (CSMs) are obsessed with accelerating our customer’s cloud adoption and driving value from investments in the cloud. CSMs have ownership of customers’ cloud enablement / adoption readiness, driving migrations at scale, leading digital transformations, and benefit/ value realization for AWS customers.
For effective adoption of AWS, CSMs focus on driving customers’ people and operating model change. CSMs ensure customer leaders have sufficient knowledge of AWS and establish an education strategy to up-skill technical and non-technical roles across the customer’s organization. CSM’s work closely with customer stakeholders, to define their cloud’s business case, establish a vision / roadmap for their cloud program. CSMs are customer advocates, driving resolution of blockers to migrations and new solutions on AWS by delivering successful proof of concepts and creating paths towards value realization.
For migration success, digital transformation and value realization, CSMs work backwards from the customers’ cloud business case and defines the customer’s cloud migration/ digital transformation strategy which guides people, process and operating model changes for customer success. CSMs defines a detailed plan which includes key milestones collectively owned by Customer, AWS and Partner teams. CSMs partner with our customers to install and mature their Cloud Business Office capabilities, accelerate migrations and broader adoption of AWS at scale. CSMs work with our customers to establish the Cloud Leadership team and broader governance structures to effectively govern both our partnership with the customer, and the customer’s adoption of AWS. With a focus on accelerating adoption, CSMs drive the effective use of mechanisms to improve migration velocity and customers’ ability to operate business applications at scale on AWS, reducing the customer’s time to benefit.
The primary focus for a CSM, is serving as the cloud change agent for our customers, bringing structure, programmatic discipline and thought leadership to drive forward migration readiness, migration velocity and digital transformation/ modernization. CSMs balance bringing best practice AWS learnings to the customer, with the freedom to explore to find innovative ways to help tailor existing learnings and/or build something new that is more relevant and impactful to our customer needs on AWS. Ultimately, the CSM is driven by making sure the customer realizes their goals and ambition on AWS, key obstacles are rapidly unblocked enabling the customers cloud journey to efficient.

CSMs are measured on customer’s success of cloud adoption, based on:
· cloud enablement capabilities installed to drive customers’ People and Operating Model change for effective adoption of AWS. Including, training strategy to upskill technical and non-technical roles across the customer’s organization.
· workloads migrated to AWS, new customer solutions built on AWS, and by the breadth of AWS services employed by the customer.
· customer engagement effectiveness, including writing effective briefing documents and establishing key relationships with stakeholders to drive migrations at scale.
· establishing and managing an outcome-driven adoption plan to realize customer’s account vision and strategy while reporting on customer maturity and adoption progress.

About the team
ABOUT AWS:

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

- 7+ years of experience delivering technology initiatives including 3+ years of customer-facing experience delivering technology enabled transformations.
- Cross-functional leadership, collaboration, operations and data-driven problem solving
- Experience of Scrum or SAFe and/or PMP/ PgMP
- Bachelor's degree or equivalent practical experience

PREFERRED QUALIFICATIONS

- AWS Certification(s) with experience delivering AWS and/or other cloud services to realize business strategy
- Experience working with global financial services customers (Banking, Payments, Capital Markets, Insurance)
- Consultancy experience as a technology delivery lead and trusted advisor to external customer(s), with executive-level presence and communication skills
- Versed in Software DevOps and Cloud Operating Models
- Experience working within a public cloud sales organization.

Would you like to be part of a team focused on assessing the comparative costs of migrating and running applications on AWS? Could you help define and quantify business value, benefits, and migration costs and engage directly with customers from C-level executives to IT professionals? Do you have the business background, analytical skills and communication skills needed to help further accelerate cloud adoption?

As a Cloud Economics Business Development Manager, you will help AWS customers shape their strategies and IT financial models, and quantify both the cost and value benefits of running applications in the cloud. To do this, you will collaborate with AWS sales teams to engage prospective customers to share best practices finance strategies and build board-ready migration business cases. You will identify economic barriers in the adoption of AWS and develop strategies to overcome these barriers. You will communicate the economic value proposition for AWS to a broad audience of Finance, Business and IT leaders by engaging directly with C-level executives, IT professionals and influencers at all levels.

Your responsibilities will involve driving business development activities within AWS that have an financial impact, working together with sales teams on our most strategic customer engagements. You will serve as an expert resource on the financial modeling of IT applications and infrastructure and quantification of value benefits. In appropriate cases you will bring in other AWS resources as necessary to help our customers properly evaluate their IT options from an economic perspective.

The ideal candidate will have financial acumen to drive an engagement and interact with AWS customers. They will have the technical knowledge and business experience to communicate the economic benefits of computing to IT architects, engineering teams and C-Level executives. The ideal candidate will have a demonstrated ability to think strategically and long-term about the needs of our customers. They will also be familiar with complex legacy IT environments, with data center economics including data center migration and refresh cycles, with common enterprise virtualization environments, and be capable of creating detailed cost models for these environments. The ideal candidate will have demonstrated abilities to influence decision makers in a consultative selling approach, preferably through previous consulting, sales or similar customer experience, in order to progress decision making through developing and presenting a compelling business case.

Key job responsibilities
• Work with AWS Sales, Solution Architecture, BD and Marketing teams, proactively drive ROI/economic conversations with our customers.
• Develop a deep understanding of customers’ IT infrastructure by conducting detailed technical and business discovery
• Develop a standard ROI framework and analytical models to be utilized by the AWS Sales, BD and marketing teams.
• Serve as a central resource for the Sales team to help our customers create appropriately detailed financial models for their current and future AWS landscape.
• Create a repository of Cloud Economics cases studies and conversations to share learnings with all parts of AWS.
• Serve as a key source of market insights into how our customers view the economic benefit of using AWS relative to deploying applications on-premises or in traditional data centers.
• Work with internal stakeholders to communicate market realities regarding the economics of running IT applications and infrastructure in the cloud when compared to a traditional on-premises or co-located data center environment.
• Prepare and present business reviews to senior management regarding progress and roadblocks on cost and business value related issues.

We are seeking an experienced IT Project Manager with a strong background in web and frontend development. This role will oversee project delivery, team coordination, and stakeholder engagement to ensure the successful execution of web and frontend projects.

The ideal candidate is required to show strong project management skills with an understanding of frontend development processes, frameworks, and tools, to ensure that the team delivers high-quality products on time and within scope.

• Working Hours: Mon-Fri
• Working Location: Central
• Salary Package: Up to $8500 (basic) + AWS

Key Responsibilities:

• Project Management: Oversee the entire project lifecycle from initiation through delivery, ensuring on-time and on-budget completion.
• Team Coordination: Lead cross-functional teams including frontend developers, UI/UX designers, and quality assurance to deliver responsive and optimized web solutions.
• Stakeholder Engagement: Act as the primary point of contact for stakeholders, gathering requirements, providing regular project updates, and managing expectations.
• Quality Assurance: Collaborate with QA teams to define and implement testing processes to ensure high standards for frontend performance and usability.
• Risk Management: Identify potential project risks and develop mitigation strategies to ensure smooth project execution.

Requirements:

• Minimum 5 years of project management experience, preferably in web or frontend development.
• Proven experience working with cross-functional teams in a web development or digital environment.
• Solid understanding of frontend technologies such as HTML, CSS, JavaScript, and modern frameworks (e.g., React, Angular, Vue.js).
• Familiarity with project management tools (e.g., JIRA, Trello, Asana).
• Strong knowledge of SDLC and Agile methodologies.
• Problem-solving mindset with a keen attention to detail.

What We Offer:

• Career Growth: Opportunities to expand your skills and lead larger-scale projects.
• Collaborative Environment: Work with an experienced team in a dynamic, innovative space.
• Competitive Compensation: Attractive salary package with benefits.

If you’re passionate about driving successful web projects and eager to contribute to a high performing team, we’d love to hear from you.

Apply Now!

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Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

The Amazon Web Services Professional Services (AWS ProServe) ASEAN organization is looking for experienced Delivery Practice Managers (DPM) that can manage, develop and guide delivery teams to support customers in their adoption of AWS Cloud solutions. DPMs help Customers make decisions to meet their technical and business objectives by providing best practices, owning delivery of customer engagements, and building and managing high performing specialist service lines. The role includes all aspects of sales support, people management, business operations, relationship development, delivery oversight and program management.

AWS ProServe engage in a wide variety of projects for customers and partners, providing collective AWS customer experience, best practices, and obsessing about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product, service, and training teams, to deliver the right solutions and drive feature innovations for our customers across all industries.

A DPM focuses on: 1) leading a Service Line team of direct reports of AWS delivery specialists, managing their project allocation, and career development to grow the team in strategic technology domains, 2) working closely with their in-country sales counterparts to sell and deliver data & analytics projects for our customers, and 3) acting as the local in-country delivery executive sponsor, owning the delivery for our largest and most complex engagements.

DPM candidates come with hands-on experience planning and executing complex cloud infrastructure, migrations and modernisation engagements, architecting and implementing complex Cloud Native platforms, providing consultancy, coupled with cross-industry business acumen, to guide and own the delivery of ProServe engagements.

Key job responsibilities

Responsibilities include:
- Influences and leads customer experience and complex cloud infrastructure, migrations and modernisation engagements (ideally with Public Sector experience) from sales through delivery to produce high quality, scalable outcomes.
- Develops, manages and maintains relationships with customers, partners, key stakeholders.
- Hires and develops builders capable of driving orchestrated adoption and execution of strategy, operations, and process design on behalf of the customer.
- Influences, negotiates and achieves results through others who are not direct reports.
- Invests in new market segments and establishes and matures cross-functional initiatives that contribute to continuous improvement and accelerated growth across new areas and data & analytics specialty practices.
- Influences and leads the production of frameworks, methods, and best practices, that deliver prescriptive guidance to customers across areas and practices.
- Influences the creation and implementation of scalable mechanisms that improve quality, productivity and efficiency across the organization.
- Enables and leads teams to effectively prioritize, develop and deliver new and reusable assets that differentiate the AWS portfolio in data & analytics.
- Develops and executes the operational plan to achieve go-to-market financial and operational targets across customers, partners, and employees for the area, industry and/or specialty practice that s/he leads.
- Leads team to provide adequate data into agreed set of business tools and processes.
- Enables regular visibility of the performance level versus the plan.
- Establishes and executes strong control and governance that drives operational excellence.

BASIC QUALIFICATIONS

- Experience in influencing C-level leadership, business and technical stakeholders, and peer groups, while driving enterprise-scale portfolios or programs in large organizations
- 10+ years of relevant experience in solving business, product, and technical challenges and 5+ years of direct people management experience, leading high-performing service line teams including business operations and financial management.
- 10+ years of hands-on experience leading the design, development and deployment of complex data & analytics strategies and solutions at scale supporting Fortune 500 companies across multiple industries and geographies and experience with software development life cycle (SDLC) and agile/iterative methodologies.
- Proficiency in cloud technology value proposition, principles, and services including infrastructure, business applications, data management, security, application platforms, and consumer facing technology.
- A minimum of 3 years working experience in ASEAN region, and ability to travel to customer locations as needed.

PREFERRED QUALIFICATIONS

- MBA or Master’s in Computer Science.
- IT Professional Services or Consulting practice leadership as a manager; team size 25+ with related goals/KPI’s, focused on technologies involving sales, delivery, partner management, and people development.
- Experience in complex integration engagements in Public Sector and commercial customers
- Hands-on technical experience & expertise in technology automation, implementation, integration, and/or deployment.
- Experience building and executing on Cloud migration and Modernisation solutions as well as hands on experience on AWS services.
- AWS certifications, AWS engagement delivery experience or other public cloud certifications.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

As a Sr. Technical Account Manager you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS.

As we continue to rapidly expand in Singapore, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentorship and gain AWS certifications.

Key job responsibilities
• You’ll build solutions, provide technical guidance and advocate for the customer
• Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
• Develop trusting relationships with customers, understanding their business needs and technical challenges
• Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
• Consult with a range of partners from developers through to C-suite executives
• Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
• With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
• Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
• Being part of a wider Enterprise Support team you’ll provide post-sales, consultative expertise
• Solve a variety of problems across different customers as they migrate their workloads to the cloud
• Uplift customer capabilities by running workshops, brown bag sessions, etc.

A day in the life
As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services.

Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. Watch a short video about life as a Technical Account Manager team here https://www.youtube.com/watch?v=EBA_8o0F9D0

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the clo

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

The APJ Industries and Partner Solutions Center of Excellence (I&PS COE) is responsible AWS's partner growth strategy in targeted Industries, Services, and through differentiated partner solutions built on AWS. As the leader of this team, this roles vision and objective is create the most customer-obsessed industry, cross-industry, and service-centric partner capability that drives business outcomes through solutions and services while improving partners' experience and profitability.

Key job responsibilities

• Collaborating and interlocking with AWS Industries (AWSI) teams as the "north star" to set AWS's industry partner strategy and thought leadership.
• Seamlessly and effectively work with the APJ Worldwide Specialist Organization (WWSO), AWS Services teams, Geo Partner Management teams, AWS Global Sales (AGS), Worldwide Public Sector (WWPS), and other AWS stakeholders located across APJ to deliver transformational customer outcomes through Partners.
• Lead a high-performing team of professionals operating in 11 different countries across APJ who bring high levels of subject matter expertise in AWS native services, customer industries, and product and solution delivery.
• Closely collaborate with executive stakeholders internally and externally, including Sales, Business Development, Product, Finance, and Legal professionals.

Basic qualifications

• 10+ years of building and leading large teams and working in matrixed operating structures experience
• Bachelor's degree or equivalent
• Experience working and communicating with multiple stakeholders, C-level executives and cross functional teams or equivalent
• Experience in strategic thinking about business, enterprise software products, and new technology platforms and architectures or equivalent

Preferred qualifications

• 10+ years of managing and developing high performance teams experience
• Experience building and leading large teams and have worked in matrixed operating structures
• Experience in leadership roles in sales operations, sales strategy, finance, business development, or other related fields
• Experience managing and developing high performance teams
• Experience supporting market and insights related to cloud computing and IT or equivalent

Roles and Responsibilities

· Perform project planning activities and execute project implementation until closure

· Coordinate internal resources and third parties/vendors for the flawless execution of projects

· Ensure that all projects are delivered on-time, within scope and within budget

· Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

· Ensure resource availability and allocation

· Develop a detailed project plan to monitor and track progress

· Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques

· Measure project performance using appropriate tools and techniques

· Report and escalate to management as needed

· Successfully manage the relationship with the client and all stakeholders

· Perform risk management to minimize project risks

· Establish and maintain relationships with third parties/vendors

· Ensure creation and maintenance of comprehensive project documentation

· Participate and contribute to defining, maintaining and improving best practices, processes and methodologies in project management knowledge base

Requirements

· Bachelor’s degree or higher, preferably in the fields of computer science or engineering

· Minimum 15 years of information technology experience

· Minimum 10 years of experience as project manager in the information technology sector

· Solid technical background with understanding and/or hands-on experience in software development and/or hardware infrastructure setup

· Good client-facing and internal communication skills

· Good written and verbal communication skills

· Solid organizational skills including attention to detail and multi-tasking skills

· Must be willing to travel when needs arise

· Strong working knowledge of Microsoft Office and Microsoft Project

· Strong international project management experience

· PMP / PRINCE II certification is a plus

ViSenze, an AI-powered Commerce Search and Discovery platform, is looking to hire a motivated and experienced Machine Learning Project Manager

We revolutionize the retail industry with product discovery solutions, processing over a billion monthly queries globally from retailers such as Myntra, Ajio, Meesho, Rakuten, Zalora, Mango, and Target

Our mission is to empower customers to 'See. Style. Shop', and we need you to help us continue to deliver this promise

Responsibilities

Drive End-to-End Project Delivery  

• In charge of end-to-end project development lifecycle(s):
• Gather user requirements from the client
• Scope the project in terms of technical requirements, product specifications, deliverables, performance SLAs and timelines
• Plan project milestones and resources required
• Provide cost estimates for budget approval
• Lead development sprint cycles to schedule and monitor:
• Data collection, annotation and pre-processing activities  
• Model training and iterative improvement activities
• Model performance validation activities
• SDK integration activities 
• Quality assurance checks activities 
• Draft project SOPs (Standard Operating Procedures)
• Draft release notes
• Lead and coach the development team to achieve successful outcomes 
• Manage project scope and schedule
• Oversee internal cost control
• Ensure quality assurance across the project deliverables 
• Oversee Issue and Risk Management
• Evaluation, scoping, and impact assessment (timelines, budget) for Change Requests
• Provide timely escalations and propose suitable mitigation actions to the Product Owner

Collaborate with Functional Teams to Support Project Outcomes

• Work closely with the Data Science and Engineering teams to schedule and action the project activities
• Partner with the Finance and Legal team to ensure timely follow-ups with contractual and financial matters
• Partner with the HR team for staffing requirements
• Manage third-party vendor(s) to ensure timely delivery of services as per project timeline

Act as ViSenze’s Point of Contact with Client(s)

• Cultivate strong relationships with client(s) and client partner(s), actively engaging them to align project outcomes, deliverables, and implementation plans
• Provide advice and support to the client

• Bachelor Degree in Computer Science, Electrical Engineering or a related technical discipline
• At least 3 years of client-facing project/program management experience in AI/ML specific projects
• Understanding of machine learning and data science knowledge
• Process strong interpersonal, communication, analytical and data-driven problem solving skills
• Able to work independently with minimum supervision

Good to Have

• Hands-on experience in data science projects
• Hands-on experience in image data processing or computer vision projects

Job Description

As a Project Manager within our Web Development team, you’ll play a key role in transforming strategic visions into tangible results. You’ll oversee the full digital project lifecycle, ensuring alignment with client business goals and reinforcing our commitment to growth and impactful outcomes.

Key Responsibilities

• Project Leadership: Lead end-to-end project management of digital solutions, ensuring that client business goals, timelines, and budget constraints are met.
• Progress Monitoring: Develop, track, and regularly assess project progress against established plans.
• Reporting: Generate regular status reports for stakeholders, showcasing key achievements, milestones, risks, and required plan adjustments.
• Collaboration: Work with cross-functional teams to define project scope, deliverables, and success criteria.
• Digital Expertise: Understand and communicate digital trends, address technical challenges, and make informed decisions with a thorough knowledge of the digital field.
• Team Leadership: Motivate and inspire the project team to meet goals while adhering to Agile principles.

Key Requirements

• 3 - 4 years of experience in digital solution delivery and managing digital teams.
• Skilled at managing multiple projects simultaneously and meeting tight deadlines.
• Proficiency in CMS; WooCommerce, Shopify, and Wix.
• Experience with project management tools and software, such as Asana, Trello, or Jira.
• PMP or other project management certification is a plus.

Interested applicants, APPLY NOW or send your resume to [email protected].

Candidates with less experience may be considered for the Project Executive role.

Are you passionate about advocating for customers and helping them achieve the highest levels of resilience? Are you calm under pressure and able to juggle many moving parts? Are you able to use data insights to look around corners, uncovering and mitigating threats to our customers’ experience? Can you act as a change agent, influencing support strategies, advocating for customers and challenging technical leaders? AWS Enterprise Support is hiring passionate, results-orientated, quality-driven Customer Health Manager who will proactively help Korea, ASEAN and ANZ customers and account teams achieve and maintain operational health.

As the Customer Health Manager, you will design and deliver programs locally that can scale to improve our customers operational health globally. You will bring together disparate information sets to form a holistic view of the customers health (including resiliency) and experience. You will establish “Customer Health Reviews“ where leaders can inspect aggregated customer health data and make informed decisions on where to prioritise AWS investment or perform technical deep dives. You will define and deliver against metrics and KPIs for continuous improvement, and act as a change agent.

You will own the problem resolution mechanism for Korea, ASEAN and ANZ, which provides visibility to AWS leadership about issues that have a negative impact for key customers. Through the prolem resolution mechanism you will facilitate complex technical problem management, as opposed to incident management. An "incident" is a currently impacting usage issue, or temporary service defect. "Complex technical problem management" is when a customer is unable to find a satisfactory solution working with support for a service issue, including where the issue becomes a subsequent loss of trust in the service.

The right candidate is passionate about executing and driving mission-critical programs. You will earn trust through high-quality, timely communications with stakeholders and customers of all levels. You will bring experience delivering global programs for operational/engineering organizations in large, multi-national, preferably tech, companies. Strong judgement and a demonstrated ability to influence without explicit authority are key to success.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top
of AWS services.

Key job responsibilities
* Building a single view of our customers operational health that allow leaders to make informed decisions on where to prioritise investment
* Establishing new mechanisms for inspecting customer health
* Advocating for customers internally and representing their voice
* Driving our most critical escalation process during service disruption
· Prioritize, manage and own emerging and developing key customer risks/issues from start to finish
· Drive down mean time to engagement and communication for all key customer issues
· Analyze data trends on key customer issues to identify potential issues
· Work closely with others to identify opportunities for improvement
* Providing crisp and timely communication on developing issues to relevant internal and external customers
* Working with key stakeholders across AWS to improve the customer experience and develop mechanisms that support operational excellence
· Convey complex problems in easy to digest terms for all stakeholders
· Collaborating with key stakeholders around documentation and processes regarding recurring issues
* Building a broad understanding of AWS architecture and service inter-dependencies
* Design, build, or collaborate on solutions using automation and self-repair rather than relying on human intervention
* Other duties as required by the organization, including occasional out of hours support

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• 7+ years of technical engineering experience
• 7+ years of design/implementation/operations/consulting with distributed applications experience

Preferred qualifications

• Experience in internal enterprise or external customer-facing environment as a technical lead
• Experience in a 24x7 operational services or support environment

AWS is seeking a Startup Sales Operations Leader to lead APJ (ANZ, ASEAN, India, Japan, Korea) startup sales operations team. Responsibilities include continuously evolve forecasting models, analyze historic results, and make business recommendations to senior management based on those analyses – all in an environment of rapid growth and increasing complexity. This will include working with the Startup Sales leadership to develop, implement and manage the business processes, systems, reports and strategies that optimize business functions to meet organizational goals and initiatives.

The Startup Sales Operations Leader will act as a trusted advisor to Startup Sales leaders, leveraging data and analysis to scale the business. Your insights will drive incubation and growth for some of the newest and most innovating offerings in the AWS portfolio. You will drive improvements to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to their customers. This position also manages the administration and execution of the team’s revenue and non-revenue targets, measurement of goal attainment, and proposing improvements to the Business to increase its effectiveness in driving desired results. This position will be responsible for managing the rhythm of the business activities such as Weekly Business Reviews, Monthly Business Reviews, Quarterly Business Reviews, and other cadenced reporting and metrics.

The responsibilities of this role include hiring and managing a team of high-performing sales operations professionals. The successful candidate must be able to roll-up their sleeves, and work directly with the models/data. They will be passionate about their work, detail-oriented, analytical, and have excellent problem-solving abilities. They will be experienced at working with large data sets and the technical tools needed to work with them. They will have great communication and customer-relationship skills, outstanding analytical insights, and be a passionate advocate for their customers to other internal stakeholders. Active collaboration with leadership in AWS Sales, Solutions Architect, Business Development, Finance, Marketing, Recruiting, Compensation, and other Operations teams will be crucial to the effective execution of the responsibilities. They will drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way.

Basic qualifications

• 8+ years of experience in a senior leadership role in Sales Operations, Sales Strategy, Finance, Business Development, or other related fields.
• Bachelor’s degree in Business Administration, Finance, Economics, Engineering, Computer Science, or related field.

Preferred qualifications

• Experience hiring and managing high-performing teams.
• Strong written and verbal communication skills, with a track record of presenting to senior management.
• Experience working within a high-growth, technology company.
• Exhibits sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results.
• Strong problem solving and collaboration skills.

AWS Managed Services (AMS) is designed to accelerate cloud adoption, it simplifies deployment, migration, and management using automation and machine learning, backed up by a dedicated team of Amazon employees. AWS Managed Services provides ongoing management of the AWS infrastructure. It automates common activities such as change requests, monitoring, patch management, security, and backup services, and provides full life-cycle services to provision, run, and support your infrastructure.

We are looking for someone that is at the forefront of transformational technology and has experience assisting enterprise customers take advantage of a growing set of AWS services and features to run their mission-critical applications. The Senior Technical Delivery Manager Role is engaged with the client account level and is a trusted advisor; providing a forward-looking strategy while clearly outlining the investment and multi-step go-to-market plan necessary to help AMS customers onboard to AMS, and lead the changes to IT strategy, policies, processes, people, governance and partnerships. The successful candidate will be working closely with other AWS teams to ensure that all changes to a customer’s environments are smoothly carried out while meeting customer requirements to onboard to AMS.

Key job responsibilities
The ideal candidate must possess customer presentation skills that enable you to represent AWS well within a customer’s environment and drive discussions with senior personnel regarding incidents, trade-offs, best practices, and risk management. You should also have a demonstrated ability to think strategically about business, product, and technical challenges as you help our customers take advantage of the efficiencies, cost savings and quick innovation available in the AWS cloud. You will be surrounded by people who are passionate about cloud computing, and believe that world class support is critical to customer success. Every day will bring new and exciting challenges on the job while you:

· Earn a Trusted Client Advisory relationship with our clients and team.
· Work with customers to provide visibility and guidance around their AWS Services account through regular Operational Service Reviews and Reporting.
· Work with application owners to develop and standardize test, upgrade, and release management processes.
· Engage with Director and C-Level executives to understand business needs.
· Go “toe to toe” with customer technical stakeholders on most issues.
· Be the voice of the customer and work with internal AWS resources to ensure that the customer’s requirements are met.
· Raise internal awareness of customer impacting bugs and/or issues, and drive the appropriate prioritization for fixes and/or responses.
· Champion and advocate for customer requirements within AWS (e.g. feature requests).
· Participate in customer requested meetings (onsite or via phone).
· Triage technical issues.
· Provide oversight of escalation, prioritization, and drive customer communication during critical events.
· Developing and promoting governance models supporting the consistent use of cloud technologies aligned to institutional strategies and policies.
· Understanding customer business drivers and strategies, architectures, cloud adoption roadmaps, operating models, KPI, to measure and monitor benefits realization.
· Analyzing application portfolios, identifying dependencies & common infrastructure platform components, and assessing migration feasibility.
· Be available outside of business hours to help coordinate handling of urgent issues as needed.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• A Bachelor’s Degree or relevant experience
• 10+ years of Transition Management, IT Consulting, or IT Delivery experience working in a customer facing role with a high level of accountability.
• 10+ years of experience in a customer facing delivery role (design/implementation/ consulting) at a cloud services provider, managed services provider or managed hosting provider.
• Hands on experience leading large-scale Cloud based IT transformation projects

Preferred qualifications

• Strong organizational and project management skills with an ability to manage numerous, competing demands from internal and external stakeholders and customers.
• Excellent written and oral English communication skills to successfully engage with customers and colleagues. This role will require the creation of content such as whitepapers, presentations, project plans and other written deliverables.
• Technical Program or Project Management experience
• Experience with creating and executing Operations Integration (OI) projects as part of a larger transformation
• Possess AWS Certifications

• Lead high-impact digital initiatives and new projects in a global environment
• Work with global insurance player and cross-functional teams to create innovative solutions that enhance customer experience.
• 12 Months contract role - with a potential to extension/conversion to permanent role based on the performance

Role Overview:
The Digital Project Manager will be responsible for leading the delivery of digital platforms that enhance the customer experience across online insurance purchasing, self-service, and claims management. You will collaborate with multi-disciplinary teams to develop innovative digital solutions that integrate insurance products, technology, and user experience. This role involves managing relationships with internal stakeholders, development teams, and partners, ensuring the successful delivery of digital projects and platforms across the APAC region.

Key Responsibilities:

• Lead the delivery of digital projects and platforms across the APAC region, ensuring successful rollouts and solution delivery for industry partners.
• Manage relationships with partner digital and technology teams, ensuring alignment with business goals and driving the digital agenda.
• Oversee multiple squads working on strategic and opportunistic partner segments, coordinating efforts across teams.
• Collaborate with business development teams to define and implement digital solutions for new business opportunities.
• Ensure high-quality delivery on time, within scope, and budget, adhering to digital architecture and security standards.
• Lead agile teams through sprint planning, prioritizing tasks for efficient execution.
• Manage post-launch support, platform performance, and security for digital sales platforms.

Experience & Qualifications:

• 8+ years of experience, with at least 3+ years managing web-based or mobile platforms.
• Regional experience, collaborating across multiple countries to define and deliver digital solutions.
• Strong understanding of insurance products and customer journeys (sales, service, claims).
• Experience with Atlassian Jira/Confluence, ServiceNow, and API platforms (e.g., Postman).
• Certified Agile Scrum Product Owner (preferred).
• Excellent communication, problem-solving, and organizational skills, with a proven ability to manage multiple projects in a fast-paced environment.

Argyll Scott Consulting Pte Ltd

We are looking for a ProServe Strategy & Operations Leader for APJ Geo leading our Business Operations (BOA) team to help drive long-term growth of the business.

Considered to be the COO to the VP of APJ and a member of the ProServe APJ leadership team, this role will develop, implement, and manage the business processes, systems, reports, and strategies that optimize business functions to meet organizational goals and initiatives while staying aligned with the Global BOA team. You will work with cross-functional teams to own and drive the management of business cadences. You will absorb and lead change through your direct team, as well as by earning trust and influencing others across the ProServe business.

The successful candidate must be able to roll up their sleeves and Dive Deep alongside their team. You will be passionate about your work, detail-oriented, analytical, and have excellent problem-solving abilities. You will have superb communication and customer-relationship skills, outstanding analytics insight, and be a passionate advocate for customers to other internal stakeholders. Active collaboration with AWS Sales Operations and other functional teams will be crucial to the effective execution of these responsibilities.

The successful candidate will help drive towards simple, scalable solutions to difficult problems, have a track record of building high performing teams, strong project management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way.

Key job responsibilities

• Build and lead a multi-functional, team spread across APJ.
• Create an inclusive and engaging work environment, balancing business needs with individual development opportunities.
• Being a key partner of the Director of APJ, supporting or representing them when needed.
• Working with senior leadership to define APJ’s strategy and run the management cadence for the business.
• Collaborating on the design, development, maintenance, and delivery/presentation of forecasting models, metrics, reports, analyses, and dashboards to drive key business decisions.
• Leading APJ-wide initiatives and be an active member of the NAMER leadership team.
• Apply an organization-wide leadership lens to translate strategic directions and priorities into short-term and long-term business plans that incorporate opportunities for scalable growth.
• Leading the initial proposal of annual goals, budgeting, and ongoing forecasting processes.
• Leading the development and provision of routine and ad-hoc analytics reports to senior management regarding Business Development initiatives, customer segment performance, and performance against goals. Ensure these reports contribute to business insights and decision-making, and minimize overall report burden.

About the team
We are a global operations team working together to help drive growth and consistency with our business leaders across ProServe.

As a member of the ProServe Strategy and Operations team we drive towards the same mission:

• Unleash the power of #ProServeProud.
• Bold. Simple. Together.
• Bold - Inspire our people to innovate, take risks, and learn from failures.
• Simple - We intentionally simplify to go faster.
• Together - Harness the power of our team to maximize business outcomes and scale impact.

Basic qualifications

• Bachelor's degree or equivalent
• 15+ years of experience working in Sales Operations, Revenue Operations or Business Operations within a Professional Services organization with {$100M+) in annual revenue
• 10+ years of experience leading and building high performing teams
• 5+ years’ experience setting a vision and communicating goals and strategies across multiple leadership levels of an organization
• Ability to be a hands-on leader that can quickly shift from long-term strategy to day-to-day tactical operational challenges and vice-versa.

Preferred qualifications

• Advanced degree (MBA)
• Ability to operate within a constantly changing environment. Strong bias for action, including the ability to juggle multiple priorities and effectively deliver in a fast-paced, dynamic environment.
• Demonstrated ability to work in ambiguity and scale systems, processes and teams.
• Demonstrated experience proactively recognizing a challenge or problem and working with a variety of teams and data sources to diagnose the problem and recommend solutions

Since 2006, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud. AWS has been continually expanding its services to support virtually any workload, and it now has more than 240 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, media, and application development, deployment, and management from 105 Availability Zones within 33 geographic regions, with announced plans for 18 more Availability Zones and 6 more AWS Regions in Malaysia, Mexico, New Zealand, the Kingdom of Saudi Arabia, Thailand. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs. To learn more about AWS, visit aws.amazon.com.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Key job responsibilities

• Develop a regional priority Industries marketing strategy and plan designed to increase awareness, accelerate the sales cycle, grow advocacy, and increase sales across multiple channels, in support of Sales priorities and revenue goals.
• Engage with sales leadership at various levels to ensure alignment on business priorities, marketing strategies, tactics and desired outcomes.
• Create and execute high-impact, online and offline, priority industry specific campaigns showcasing the value and differentiation of AWS services and solutions.
• Gather market and customer insights, collaborate with internal stakeholders such as Sales, Business Development, Partner, and others, and use these insights to develop and execute a marketing strategy for the industry.
• Lead internal cross-functional teams and external agencies through campaign development, design, and implementation.
• Prioritise, manage and optimise marketing spend to deliver against KPIs.
• Deliver detailed reporting and metrics on activity results, campaign effectiveness, and ROI. Use data to make real-time adjustments and proactively identify trends and opportunities.

A day in the life
The Asia Pacific and Japan (APJ) Industry and Executive Marketing team is seeking a, data-driven, hands-on and self-directed Industry Marketing Manager to drive the regional marketing strategy, plan and demand generation for priority industries across APJ. This is a unique opportunity to play a key role in a rapidly growing business and to transform the way we interact with our customers. This role will be responsible for developing and executing a Field Marketing strategy to drive industry awareness and increase adoption of Amazon Web Services’ (AWS) across APJ. You will partner with cross-functional teams to develop industry specific strategies and execute a holistic marketing strategy and syndicate key learnings across all areas of our organization (Sales, Product, Marketing, Public Relations, Analyst Relations, Business Development, and Partner/Alliances). This role requires a strategic thinker, able to analyse and interpret data, providing creative solutions to address gaps and areas of opportunity.

The ideal candidate is a self-starter with a proven track record for synthesising data and customer insights to develop high-impact, end-to-end marketing strategies.

Basic qualifications

• 8+ years’ work experience and held a similar marketing position in a high-tech B2B sales-facing marketing role such as field marketing, partner marketing, product marketing
• Successful track record of building and executing audience specific marketing strategies with clear goals and objectives that align with business priorities and support revenue targets.
• Consistently demonstrated success in hands-on programs and campaign execution, and project management.
• Ability to work on multiple, simultaneous programs that require strategic thinking as well as high-speed tactical execution. Interested in building programs and processes from the ground up and comfortable in ambiguous environments.

Preferred qualifications

• Marketing experience working in rapid growth companies and industries
• Knowledge about cloud computing market and technologies
• Skill to use BI tools, Salesforce, Marketo and other digital marketing tools
• Strong stakeholder engagement (internal and external) with the ability to influence.