Total 14,134 Others/Any job vacancies in bukit pasoh central singapore

The Executive – Communications & Partnership is responsible for the development and management of:

(1) Donor relations, monetary donations, in-kind donations and sponsorships

(2) Volunteer activities and full volunteer lifecycle, in alignment with Corporate Services’ policies and practices

• Donor Management

1. Identify potential donor sources, handle donor enquiries and match donors with suitable opportunities
2. Foster strong relations with donors and stakeholders through engagements and appreciation
3. Maintain the donors’ database

• Volunteer Management

1. Identify potential volunteer sources and handle volunteer enquiries
2. Oversee the full volunteer life cycle ranging from recruitment, screening/interview, matching, orientation, deployment, review/feedback, appreciation, training and exit.
3. Foster strong relations with volunteers and stakeholders through care support and engagements
4. Maintain the volunteer management

• Event Management

1. Support in the planning and organizing of key centre-level events for residents and stakeholders
2. Drive and ensure smooth operations of key events
3. Involve in media liaison and coordination of corporate and media-related events, such as filming and interviews

REQUIREMENTS

• Diploma/Bachelor’s Degree with minimum of 2-3 years of experience in social sector or equivalent relevant experience preferred.
• Strong in public relations, communications, writing and presentation skills
• Strong in activity planning and programme coordination
• Possess critical thinking, strategic planning, effective time management skills

Total Number of Openings

Chevron is accepting online applications for the position of LNG Trader in Duo Tower, Singapore through 22 March 2024 at 11:59 p.m. (SGT).

All interested applicants, please read the Data Privacy Notice before submitting application.

LNG Trader is responsible for developing and executing trading strategies for liquefied natural gas (LNG) in the global market. LNG Trader works closely with other traders, analysts, and risk managers to optimize the profitability and performance of the LNG portfolio. LNG Trader also monitors market trends, identifies opportunities, and manages risks in a dynamic and competitive environment.

Responsibilities for this position may include but are not limited to:

• Identify and execute for-profit trades in near to mid-term LNG markets related to Chevron portfolio in Asia Pacific

• Develop financial trading strategies in the LNG markets.

• Demonstrates strong discipline in position development and risk management

• Identify, evaluate and negotiate 3rd party opportunities in the short-term space that add value to Chevron’s LNG gas portfolio

• Ensure system flow and maximize Enterprise value by working collaboratively with value chain stakeholders (ADP, Scheduling, VCO, Shipping, Optimization, Cargo Operations, etc.,)

• Work closely with the originators to identify, evaluate and negotiate structured trading opportunities.

• Engage with industry experts and maintain strong internal and external relationships.

• Holds strong understanding of underlying markets, evaluates trends and shares point of view with other desks

• Provides visible leadership by working with team members in the development of regional and global trading strategies for short to long term time horizons.

• Communicates clearly strategy, transactions, position and operational requirements to team and supporting staff.

• Ensures all trading activities are conducted within appropriate delegations of authority and conform with Risk Manual Guidelines and controls

• Is considered as subject matter expert within Chevron and the industry in area of responsibility.

Required Qualifications:

• Minimum 3 years of LNG trading and/or origination experience including managing position risk and exposure aggregated across the globe.

• Proficient in physical and paper trading, understands different hedging strategies -cross-regional, cross-commodity, cargo arbitrage etc.

• Demonstrated ability to negotiate and develop complex deal structures to generate/capture new business and grow earnings.

• Demonstrating a growth mind set and the capability of leveraging Chevron portfolio knowledge to capture optimization opportunities and creating third party profitable trading opportunities.

• Demonstrated exposure and risk management expertise. Ability to articulate market view, outstanding exposure and activities taken to manage risk.

• Experience negotiating/contracting agreements in LNG.

• Ability to build industry relationships to facilitate new business.

• Strong energised team player who will be able to assume considerable responsibilities in a pressurised environment, with a focus on achieving sustainable business results. 

• Ability in applying and leveraging digital tools and technology (Excel/Word /PowerPoint/other systems) for deal evaluation and risk determination to support trading strategies.

• Bachelor’s Degree or equivalent from one of the following fields: Accounting, Business, Engineering, Mathematics, Sciences, Finance, Economics, Supply Chain Management or Marketing.

• Willingness to Travel as Required

International Considerations:

Selected candidate will be based in Singapore under the local payroll system and benefits.

Chevron participates in E-Verify in certain locations as required by law.

ey Responsibilities:

- Assist in streamlining various social media platforms

- Create & manage paid social media advertisements (Facebook Ads, Google Ads, Tiktok Ads etc.)

- Copywriting & curate content creation for all interior design marketing collaterals

- Track, monitor & understand for a positive marketing ROI through insights & analytics

- Work closely with sales designers to develop relevant communication to drive company’s growth

- follow up marketing leads closely, as well as engaging interested homeowners proactively through various communication channels.

Requirements:

* At least 1 year of working experience in related/relevant field

- Fresh Graduate are welcome to apply

* Experience in Paid Digital Social Media Advertising

- Good communication and interpersonal skills

- Experience in Wordpress is an advantage

- Content Creation - Experience in Capcut, Canva or Adobe Illustrator (an advantage)

- Creative - an eye for good design to generate new & interesting ideas/concepts

good environment

growth opportunity

secured establishment

Responsibilities:

• Provide administrative support to the team in a professional and efficient manner.
• Manage calendars, schedules, and appointments.
• Coordinate and arrange travel arrangements and accommodations.
• Prepare and draft correspondence, reports, and presentations.
• Handle and prioritize incoming emails and phone calls.
• Maintain and update office documents, records, and filing systems.
• Assist in organizing and coordinating company events and meetings.
• Manage office supplies and ensure inventory is well-stocked.
• Perform ad-hoc administrative tasks as assigned.

• Diploma or degree in Business Administration, Office Management, or related field.
• Minimum 2-3 years of experience as an administrative assistant or executive.
• Proficient in using Microsoft Office applications.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Ability to work independently and as part of a team.
• Positive attitude and professional demeanor.
• Ability to handle confidential information with discretion.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

· Loading and unloading of goods onto vehicle according to delivery order

· Perform pickups and collection for the company covering specific areas

· Ensuring safe receipt, retrieval and dispatching of goods

· Delivering goods to our customers in a safe, courteous, and timely manner

· Establishing and maintaining excellent customer service during delivery

· Class 3/4 Driving Licence

. Must be able to work night shift or split shift

. Must be able to work extra hours or weekend if needed

Electrical Engineer Responsibilities:

• Designing, maintaining, implementing, or improving electrical instruments, facilities, components, equipment products, or systems for industrial, commercial, or domestic purposes.
• Performing a wide range of engineering tasks by operating computer-assisted design or engineering software and equipment.
• Conferring with customers, engineers, and others to discuss existing or potential engineering products or projects.
• Ensuring that installation and operations conform to standards and customer requirements by preparing electrical systems specifications, technical drawings, or topographical maps.
• Establishing construction, manufacturing, or installation standards or specifications by performing a wide range of detailed calculations.
• Ensuring compliance with specifications, codes, or customer requirements by directing or coordinating installation, manufacturing, construction, maintenance, documentation, support, or testing activities.
• Writing reports and compiling data regarding existing and potential electrical engineering projects and studies.
• Preparing specifications for purchases of electrical equipment and materials.
• Supervising or training project team members.
• Estimating material, labor, or construction costs for budget preparation.
• Maintaining electrical equipment.
• Working with a variety of technicians.

Electrical Engineer Requirements:

• Bachelor's degree in electrical engineering degree from an accredited school.
• Licensed as a professional engineer.
• Experience in using or a desire to learn the required software.
• Knowledge of applicable codes related to electronic engineering.
• Proficient in design and calculation software.

1. Able to Interpret technical drawings and requirements from machining parts.

2. Familiar with measuring instruments and gauges.

3. Excel and computer knowledge for drawings report processing.

4. Familiar with treatment and hardening processes.

5. Familiar of tolerance requirement and measurement of precision machined parts.

6. Training will be provided for non-experience personnel

Duties and Responsibilities

- Move inventory and materials across facilities

- Process inventory for delivery

- Sort, organize and store inventory in the proper location

- Package intems and label correctly

- Delivered items and ensure quality

- Report damaged or missing inventory to supervisors

- Stack and organize large bulk items

- Remove inventory from trucks or shipping and delivery to proper location

- Update logs and documentation for inventory processing

- Move materials from facilities to workstations, pick-up locations, or other locations

- Wear safety gear at all times

- Operate heavy machinery like forklifts to move or store inventory

- Ensure workplace is free of debris and remove safety hazards from aisles

- Work as an active team member to complete team goals

- Prepare documentation and inventory for audits

Requirements and Qualifications

- Verbal and written communication skills

- Able to read mechanical engineering drawings

- Able to work in a fast-paced environment

- Familiarity with (ERP) system, and able to upload data into the company system

- Able to work independently

- Pays attendtion to details and monitors the quality of inventory

- Highly organized and able to store items efficiently

- Computer literate, with excel skills/abilities

- Able to read and write Engish and Mandrain

Company

A fast-growing FinTech company that provides flexible financing solutions for B2B purchases and transactions via seamless integration into any B2B marketplaces and supplier websites/apps/accounting ordering systems. Empowers business buyers with payment flexibility and purchasing security.

Role Description

• Full-time, hybrid role
• Responsible for sourcing and developing B2B partnerships and strategic accounts
• Driving an influx of sales pipeline
• Cold-calling and setting up sales campaigns to improve top of funnel

Qualifications

• Bachelor's degree and above
• Minimum 1 year of experience in B2B sales
• Excellent communication skills including writing, presenting and negotiating, and the ability to interact with potential clients
• Understanding of B2B payment terms and processes
• Prior experience in fintech, payments, or credit is a bonus
• A hunger to learn and openness to coaching and guidance in a fast pace environment

Dylan Choo

Rewarding Talents International

EA License: 22S1387

EA Personnel: R2094227

A Trainee in F&B Business Development holds a significant role with various duties and responsibilities, encompassing both short-term and long-term objectives to attain. This entry-level position involves the gradual development of skills and knowledge to achieve goals relevant to the growth and expansion of the food and beverage sector.

Specific Responsibilities:

1. Formulating strategies for the expansion and development of the F&B business.

2. Cultivating and maintaining relationships with current clients while actively working towards expanding the client base.

3. Acquiring a comprehensive understanding of the F&B product line and emphasizing its value proposition.

4. Crafting persuasive business proposals tailored to the F&B industry.

5. Engaging in negotiations with various stakeholders within the F&B sector.

6. Identifying and mapping out the strengths of the F&B business and aligning them with customer needs.

7. Conducting thorough research on potential F&B business opportunities and identifying sustainable revenue streams.

8. Staying abreast of local and international trends within the F&B industry.

9. Drafting and reviewing contracts specific to F&B business operations.

10. Providing detailed reports on successes and areas in need of improvement within the F&B business.

Technical Skills and Competencies:

1. High-level communication skills/Interpersonal skills, Punctuality, Stakeholder management skills

2. Proven ability to negotiate

Experience with design and implementation of business development strategy

3. Project management skills, The ability to self-motivate and motivate a team, Conflict resolution, Experience working to and exceeding targets

Duration of Traineeship/Attachment Offered - 6 months

• Mature Mid Career Individuals - $3,600

This Position is open for mid career individuals (Mature, 40 years and above).

Mid Crareer individuals from any qualifications level can apply.

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people, and planet. This can only be achieved by having dedicated people with curious minds. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent challenges. Making the world a better place. Every day.

Who are you?

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for!

About the job

This role will be responsible for managing customer Project to ensure contract fulfillment, including technical, time plan, cost control, resource/supply chain management, site supervision, commissioning and start up.

Job Description

• Design, communicate, and implement an operational plan for completing the project.

• Monitor progress and performance against the project plan, and control the cost to avoid deviation.

• Take action to resolve operational problems and minimize delays.

• Identify, develop, and gather the resources necessary to complete the project.

• Liaise with other operational areas in the organization (for example engineering, technical) to secure specialized resources and contributions for the project.

• Select and manage the activities of outside contractors to ensure they are integrated into the project and that the organization receives satisfactory standards of service. 

• Project supervise on site and participation on commissioning and start up together with internal or external service engineer.

• Trouble shooting management during warranty period.

What you know

• 3 - 5 Years experience in Project Management

• Experience in engineering background preferred.

• Good Interpersonal and collaboration skill

• Agile and a good problem solver

What is in it for you

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success

Overview
You will be responsible in assisting the Rehabilitation Department in administration, clinical supervision, research supervision, professional education and training as and when required. You will work closely with the multidisciplinary healthcare team to provide patients with a seamless delivery of care. You will provide occupational therapy services to patients for their optimal recovery and you will also be part of educating their caregivers about patients condition and care.

Job Responsibilities

Clinical Duties
• Leading in clinical related project
• Leading to establish evidence based practice through the means of guideline, protocol and equipment
• Synergize guideline, program, work safety and best practices
Administrative Duties
• Assist in overview manpower usage to ensure high rehab standard.
• Involved in staff recruitment interviews.
Education and Training
• Ensure smooth running of mentoring system
• Develop and maintain the individual staff training plan
• Support our staff to accessible to excellent training and knowledge both from local and overseas
• Leading in research activities and projects.

Requirements

· Degree or Diploma in Occupational Therapy (recognised by Allied Health Professions Council)

· Effective Client Communication

· Good decision making ability

· Good problem-solving skills

· Able to work in a team

Responsibilities:

• Provide excellent frontline customer service and meticulous administrative support to the Outpatient Services
• Customer registration, appointment scheduling and reminders, collection of payment/deposits
• Respond to customer requests and enquiries
• Regularly update general patient records
• Undertake general reception and other adhoc clerical duties as assigned

Requirements:

• GCE N’ Level or ITE Certificate holders are welcome to apply
• Prior customer service experience in relevant healthcare settings would be an added advantage
• Excellent communication and telephone skills
• Ability to communicate in vernacular languages is an asset (in order to liaise with vernacular speaking associates/patients)
• Must be able to work under pressure, multitask and meet tight deadlines
• Able to work in a fast paced environment

Job Family Group:

Worker Type:

Posting Start Date:

Business unit:

Experience Level:

Job Description:

Where you fit in?

Movements of various goods and services, intellectual property and money across international borders can be restricted by various national and international trade control laws and is subject to customs procedures and requirements that also have a financial impact for Shell.

Violations of relevant trade control laws (sanction or export controls) or customs regulations can also lead to loss of export and import privileges and significant fines for Shell and individual staff as well as imprisonment for individuals. In line with the Shell General Business Principles (SGBP), compliance with trade control legislation is therefore imperative for Shell as a company heavily involved in international trading activities.

Reporting to the International Trade Manager within Trading & Supply (T&S) Regulation compliance team, the Senior Advisor Trade Controls is the lead Trade Control focal point supporting Trade Controls compliance for the Asia Pacific, for the different Trading & Supply business activities and lines of business (Crude Trading, Products Trading, Gas & Energy Marketing & Trading, Shipping & Supply Operations) as required. The role holder will work together closely with the Trade Control Manager (TCM) , Finance, Operations and Commercial staff in Trading & Supply and key stakeholders outside of T&S.

The Senior Advisor Trade Compliance has global responsibility to:

• Manage and develop the expertise of the team of Trade Compliance experts within T&S for Asia Pacific
• Provide operational Trade Compliance advice and instructions (sanctions, export controls and/or customs) with the support and guidance of International Trade Manager
• Provide first line support for Trading and Supply queries and operational support
• Provide second line support and advice and guidance for standard Trade Compliance issues with support from the TCM T&S
• Liaise closely with Trade Compliance Manager and his team to resolve and avoid Trade Compliance issues (e.g., application of sanctions, imports, exports)
• Assist the TCM in assessing T&S’s risk exposure based on sufficient knowledge of applicable Trade Compliance regulations and Shell procedures
• Address escalations to the TCM of counterparty screening matches
• Support training for the T&S business and the Compliance Advisory team to manage basic Trade Compliance queries; Acquire, possess, and maintain adequate levels of Trade Compliance knowledge, experience, and expertise
• Acquire, possess, and maintain a robust working knowledge of the T&S business to support the TCM and enable integration of mandatory Trade Compliance procedures into business processes to manage and mitigate identified Trade Compliance risks
• Keep apprised of changes in regulatory requirements
• Promote awareness of Trade Compliance risks and required processes throughout the organization
• Maintain close collaboration with all relevant functions and compliance staff (e.g., Corporate Relations, Shell Ethics & Compliance, Ethics & Compliance Manager) via the Trade Control Manager in the respective organization.

More about the role:

• Problem Solving: Navigates through complex regulatory problems by understanding the regulation, listening to different views, identifying the critical issues and articulates the way forward.
• Stakeholder Relationships: Builds relationships with stakeholders at different levels in the organisation whilst maintaining independence and tenacity of approach.
• Communications: Communicates complex subject matter clearly and simply and identifies the key messages for stakeholders. Adapts communication style depending on the stakeholder audience and comfortable in having difficult conversations.
• Issue Management: Identifies, tracks, and manages issues and works with stakeholders to resolve problems and continuously improve processes and controls.

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DISCLAIMER:

[What you will be working on]

The appointee must be competent to teach skills/modules in the Common Core Curriculum and Poly-wide Electives of the School that include:

• Passionate about education and possess strong interest in teaching and mentoring both youths and adult learners
• Self-driven, independent and possess readiness to work as a team
• Ability to work in a fast-paced changing environment
• People-oriented individual with strong interpersonal, written and communication skills
• Relevant qualification in the field of English Language/Applied Linguistics/Mass Communication/Communication Studies/Arts and Social Sciences. Knowledge of ACI issues would be an added advantage
• Candidates who possess experience in teaching and developing student leaders at secondary/tertiary level is preferred
• Proficient in the use of social media and digital tools for teaching would be desirable
• Willingness to travel for short term overseas programmes
• Experience in managing and running events/conferences will have an added advantage

Successful candidate will be offered a 2-year contract in the first instance.

Closing date: 22 March 2024

If you are shortlisted for the position, you should hear from us within 30 days of the closing date of the advertisement.

Lead the Analytics & Insights team based in Singapore that partner with leadership of the Domino’s brand across Asia and Middle East markets.  This position will have high visibility to Master Franchisee C-suite and expected to drive significant direct impact via direct Analytics and Insights consulting and cross-market transversal projects and tools.  The team will also collaborate closely with Domino’s business leaders and functional center of excellence experts to drive strategic change for the Domino’s brand worldwide.

GENERAL RESPONSIBILITIES

• Work directly with senior leadership and cross functional business partners within Domino’s International and our master franchisee organizations to identify and implement sales growth strategies
• Drive adoption and integration of insights and advanced analytics across the Domino’s organization, including guiding our master franchisees on how to best build their internal analytics and insights teams
• Educate the master franchisees to make disciplined decisions based on analytics and research
• Partner with markets on key topics such as market segmentation, pricing research and analytics, test design, media mix modeling, owned and paid digital media, and product development research
• Prioritize projects within and across markets to focus the team on areas that will drive Domino’s growth
• Partner with international business consulting, marketing, technology, supply chain, operations and development teams to identify opportunities and set priorities for Domino’s international markets
• Lead Analytics and Insights knowledge and best practice sharing between markets, including but not limited to driving the agenda for Global Analytics and Insights Council and Special Topic groups
• Form trusted relationships with master franchisees Head of Analytics & Insights and C-suites, as well as with regional research and analytics agencies
• Hire, lead and develop direct report(s) – functional- & soft-skills
• Create a team spirit of excitement and positive motivation and act as a role model of integrity, ownership and collaboration

Understand and leverage opportunities that align with the commercial goals and business direction of CEFFU, including collaborations that enhance Revenue, Market Presence and Business Growth

• Establish and maintain strong relationships with institutional clients and facilitate product integration and implementation, co-marketing efforts and other optimizations
• Facilitate commercial decision-making by continuous monitoring of market trends, emerging technologies, competitor and consumer behavior analysis as well as product and industry dynamics such as regulatory changes and global trends
• Work closely with our Operations & Product Teams to design effective strategies and solutions for partner operations. Align strategies and broader business objectives to propose new business models and target business growth.
• Assist Management Team in other strategic research and related projects

Partner our Product Team in the development and enhancement of CEFFU’s products or services for custody clients, including collaborations targeted at improving product features, innovation, and overall market competitiveness

• Lead and contribute to internal cross-team projects in improving and standardizing commercial processes and systems, including, and not limited to commercial SOPs, user management system, data analytics tools

Office Location: 
Pioneer Turn, Jurong
Hybrid (2 days WFH)

What we offer

• Competitive salary and benefits package
• Opportunities for career advancement within a global luxury brand
• A diverse and inclusive workplace
• Ongoing training and development programs
• Experience the prestige of working with iconic beauty and fragrance brands

Your skills and experience

• Meticulous
• Good team-playing skills
• Ability to work under pressure in a fast changing environment
• Dynamic and proactive
• Strong in accounting entries
• Knowledge of SAP and Accpac is a plus
• Knowledge of GST is a must
• Knowledge of Microsoft excel (formulas, pivot table and basic functions)
• Diploma/Degree in Accountancy / ACCA / currently pursuing ACCA
• 5 years of experience in Accounting
• Must not be a job-hopper (someone who changes companies every year or two on one's own volition

About the Role

As a Quality Control Inspector, you'll be reporting to an Operations Manager and working as a part of our Operations team. At QIMA, the role of Operations is to deliver our industry-leading services to our clients while ensuring that all the work is performed to the QIMA standard of quality. Your role in this will be to:

• Check email daily in order to receive inspection documents and guidelines;
• Attend inspections on time and communicate with supplier in a professional way;
• Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures;
• Fulfill inspection reports according with company procedures and time lines.

Online programming is a key discipline here a Ubisoft Singapore, they are crucial in delivering the enjoyable connected experience players have come to expect from Ubisoft Games. Online Programmers face multiple challenges in developing, integrating and maintaining high-end service platforms. They ensure that millions of players are simultaneously immersed in a seamless and rich game experience they can enjoy with their friends regardless of where and how they connect. With the Online programming team, and in collaboration with the Online Architect, you are accountable for the following:

• Work closely with design and implementation of world class-leading online features and backend systems in relation to live gaming;
• Integrate online solutions & implement practical and timely solutions that meet the game design and technical requirements;
• Help define good programming practices and coding standards, and ensure they are enforced within the engineering team through regular peer code reviews;
• Identify potential issues within the code, raise flags and propose solutions;
• Keeps abreast of changes related to online gaming within the industry.
• Prioritize and manage the programming team’s backlog
• Optimal programming team organization and programmers’ allocation;
• Code quality: code review, appropriate use of design patterns, best practices…
• Stability and performance (memory, CPU, bandwidth…);

As the point of contact and Lead for our global Learning & Development (L&D) agenda, this role is accountable for developing, executing, and maintaining the future L&D strategy and framework with the following job scope:

• Learning needs analysis (including interviews) with business leaders
• Strategy creation, implementation, and process ownership of global L&D framework
• Creation of global competency framework or skill foundation to drive L&D framework
• Skill assessment and/or skill mapping support for all employees globally
• Creation of global training catalogue
• Support creation of individual career development plans and selection of learning courses
• Support of training delivery and facilitation, if required in-house training courses in certain regions
• Vendor selection and management, including maintenance and strategic positioning of LMS
• Managing budget of future learning and training programs

The position is responsible for managing the department in a professional, efficient and flexible manner. He/she is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organising, directing, and controlling the Housekeeping Department operations and administration.

Primary Responsibilities

Manages The Daily Housekeeping Operations For Rooms And Public Area

• Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards. Priority and full attention is given for VIP suites or events.
• Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Establishes the foundations of Housekeeping operations through detailed planning of work and maintenance schedules, supervision of the team and proper organisation and delegation of duties.

Provides A Guest Experience That Exceeds Residents’ & Guests’ Expectations

• Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.

Management And Leadership Of The Housekeeping Team

• Leads the Housekeeping Team with a Heartist® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He / she will focus on the well-being, safety, training and development needs of colleagues. 
• Plans for a 24-hours shift coverage for all colleagues and is able to personally cover any role or duty under the Housekeeping department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• ·Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Personally handles and follows up on any guest complaints and incidences, together with Lobby Manager and/or respective hotel colleague(s), in a manner which aligns to the hotel’s values, policies and procedures.
• Undertakes any reasonable tasks and secondary duties as assigned by the Assistant Executive Housekeeper.
• Performs any other duties and responsibilities that may be assigned.

The Raffles Butler is at the center of the Raffles Hotel Singapore residents’ service experience. This position encompasses a spectrum of responsibilities from pre-arrival, arrival, in-house and departure arrangements.  The Butler will strive to listen attentively, observe the little details, and personalise interactions with the aim to anticipate and be intuitive of residents’ needs and wants.  An ambassador of the hotel, well-rounded in all areas of the hotel, including Rooms, Food and Beverage, Spa and other resident touched areas.

Primary Responsibilities

Executes Butler core tasks

• Takes responsibility and ownership in creating personal connections through emotional luxury between Butlers and residents.
• Engages and customises check-in procedures, suite set-up, suite orientation, offers welcome drink, itinerary and dining recommendations and bookings, through observation and interactions anticipate and be intuitive of residents’ needs and wants.
• Orchestrates the celebrations of residents’ special occasions, assists with in-suite experiences resolves resident feedback, serves daily amenities and offers assistance for departure arrangements and provides fond farewell.
• Tasks include unpacking, packing, laundry, shoe-shine and in-room dining service, promptly answers any resident calls and emails and communicates with respective departments.
• Ensures service standards and individual performance are aligned with Accor Hotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Deals with internal stakeholders

• Executes the annual upsell strategy and achieves all goals as set by management and cooperates with the Lobby Operations team in promoting inter-hotel sales and in-house restaurants and facilities.
• Cooperates closely with the In-Suite dining team and housekeeping to ensure a seamless In-Suite dining and cleaning experience.  Acts as a link for residents with all other areas of the hotel.
• Addresses any security incidents and resident complaints to the Head Butler and reacts proactively when suitable and appropriate.

Improves quality of product and services 

• Ensures residents receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

The Lobby Ambassador is responsible in managing various aspects of the Lobby operation in the delivery of the Raffles Hotel Singapore’s service experience throughout the entire guest journey.

Primary Responsibilities

Executes Core Tasks of the Lobby Operation

• Delivers the Raffles Hotel Singapore guest experience through a seamless flow of processes and in close cooperation with the Raffles Butler.
• Provides a first-class arrival experiences for all residents including a seamless and personalised check-in experience. Closely assists the F&B team in welcoming and accommodating/seating restaurant patrons.
• Ensures the smooth running of the Lobby operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products and colleagues.
• Addresses any security incidents and guest complaints to the Lobby Operations management team and reacts proactively when suitable and appropriate.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Handles Cashier and Lobby Operation Coordinator Duties

• Accurately executes cashiering and billing duties in coordination with the Raffles Butlers and cooperates closely with the Finance team.
• Acts as Lobby Operation Coordinator to handle administrative tasks and to ensure the smooth lobby operation and the completion of all essential preparatory tasks prior to guests’ arrivals.
• Responsible for the timely pre-arrival correspondence cycle within the Lobby Operations team.

Maximises the outcome of upsell and cross-sell opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities for Residents, F&B patrons and visitors.

Seeks constant improvement of quality in product and services

• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Participates in the handling and follows up of any security incident and guest complaint together with the Lobby Operations management team and always reinforces hotel values.
• Adheres to Workplace Safety and Health (WHS) policies and procedures.

The position is responsible to act as the point of reference for guests who need assistance or information. The Concierge Agent understands guests’ needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions.

Primary Responsibilities 

Executives Concierge Core Tasks

• Accommodates all guest needs and requests with focus on guest service, anticipating guest needs, and creating memorable experiences through personalised service.
• Takes responsibility and ownerships for all resident and visitor services rendered by the Concierge section. Carries out any other duties as and when assigned by the management of the hotel and department.
• Ensures the smooth running of the Concierge section by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Ensures service standards and individual performance is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Deals with External Stakeholders

• Arranges, coordinates and monitors limousine services to ensure all guests receive the appropriate attention from departure to arrival of the booked vehicle and that revenue is maximised without compromising the service experience and perception of the guest.
• Arranges coordinates and monitors any travel, ticket, tour, and attraction bookings as well as offsite restaurant reservations that are arranged by the Concierge section.

Deals with Internal Stakeholders

• Works with the Doormen and Porters, Reception and Raffles Service team and maintain good inter-departmental relationships, especially with Housekeeping and Butlers to ensure seamless customer service.
• Promotes in-house facilities and inter-hotel sales and maintain good inter-divisional relationships to ensure seamless customer service.
• Addresses any security incidents and guest complaints to the Lobby Manager and reacts proactively when suitable and appropriate.

Improves Quality of Product and Services

• Ensures guests receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Adheres to Workplace Safety and Health (WHS) policies and procedures.