Total 3,411 Senior Executive job vacancies in PAS-Wisma Geylang Serai

ABOUT US

HCSA Community Services is a charitable organisation with the Institute of a Public Character (IPC) status and a member of the National Council of Social Service. As a family of dedicated staff, volunteer teams, and corporate and community partners, we continue to give a future and a hope to the vulnerable in society

HCSA is certified as a Great Place to Work ®. At HCSA, our commitment to being a Great Place to Work® is not just a label; it's a reflection of the vibrant and supportive culture we have nurtured together. Within our organisation, everyone is not just a part of a team; they are valued contributors to a workplace built on respect, fairness, and mutual support. Our leaders are known for their credibility, a result of our unwavering dedication to open dialogue and integrity.

At the heart of HCSA's existence is a profound purpose – to give a future and hope for the vulnerable among us. Building and sustaining this culture is a critical part of achieving our mission. We invite you to embark on a rewarding journey where your skills, ideas, and passion will contribute to making a difference in the lives of those in need

GENERAL SUMMARY

Reporting to the Manager, People, Culture, Organisation (PCO), the Executive, People, Culture, Organisation is responsible for the execution of HR administration, as well as assisting with aspects of employee engagement.

The HR executive is responsible for

· HR operations and administration;

· Execution of HR plans;

· Providing support on HR and organisational development matters; and

· Ensuring that all HR practices are compliant with relevant legal and statutory requirements

ROLES & RESPONSBILITIES

Recruitment, Selection & Separation

1. Manage the recruitment and selection process under the guidance of Manager, PCO, including placement of job postings, shortlisting of candidates, conducting reference checks and providing guidance to hiring managers;

2. Obtaining the necessary employment permits for non-local employees;

3. Preparation of administrative forms upon commencement of new employees;

4. Manage the offboarding process under the guidance of Manager, PCO, from acceptance of resignation, administration of letter for separation for other reasons, coordinating with relevant parties for handover and offboarding, arranging for exit interviews

Compensation & Benefits

1. Administration of payroll including related statutory submissions such as CPF, Income Tax;

2. Administration of staff benefits including leave, claims, EAP, insurance etc.

Employee Engagement

1. Serve as the first point of contact for the support of employees’ needs & enquiries;

2. Communicate regularly with employees regarding HR matters;

3. Provide support in employee engagement/organisation-development events,

Administration

1. Maintain accurate and up-to-date employee records;

2. Provide administrative support for various people practice pillars such as learning & development, recognition and rewards, performance management, people welfare, employee relations and communications, people engagement;

3. Ensure compliance with all statutory and regulatory requirements;

4. Prepare and replenish namecards (whether digital or physical);

Any other relevant duties as assigned

QUALIFICATIONS

Education And Experience

1. Minimum Diploma in HR with 3 years’ experience in HR Operations; Basic understanding of various HR Operations roles

Other Requirements (if any)

1. Proficient in Microsoft Office suite of applications

2. People-oriented with a service mindset – able to work well with other departments; treats employees as customers

3. Proactive, with the ability to plan ahead, prioritise and work independently

4. Detailed and meticulous

5. Effective communicator – astute listener and able to pick up on subtle cues that others may miss. Effective in spoken and written communication

6. Digitally fluent, possess openness and skillset to independently and proactively explore how digital tools may augment work and increase productivity

Work Arrangement - Full -time (42-hour work week); Permanent

Workplace - 1 Lorong 23 Geylang

Salary commensurate with experience. To expedite processing time, kindly please visit https://hcsa.org.sg/careers/ to complete the online job application form and attach your resume in the form.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Lead/Senior Software Engineer (Python & Node Js).

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Responsibilities:

· Participate in an in-house engineering squad for engineering excellence in design, development and operational of the Singapore Government Commercial Cloud Platform.

· Practice and lead other development communities to develop and deploy on Government Commercial Cloud.

· Opportunities to learn and implement large scale automation with cloud landing zone across multiple Cloud Service Providers in Government Context

· Responsible to develop and maintain the platform used by multiple government agencies.

· Be the guiding subject matter of expert for Devops methodologies, contribute to Automation, Availability, Scalability and Resiliency to the team and the development communities within government.

· This role has focus on development of API, backend automation in NodeJS/Python, code deployment security with various CICD toolchain such as Gitlab, Atlassian, Terraform.

Requirements

• 8+ years of experience in API/backend development and integration using NodeJS, Python

• Understand about cloud infrastructure deployment and automation.

• Lead a small team of software engineer before, doesn’t mind hands-on.

• Practitioner in agile development, secure pipelines and deployment automation

• Understand and willing to learn about Infrastructure as Code, Policies as Code and Git

• Familiar with cloud services such as AWS, Azure and GCP.

• Appreciate or willing to learn large-scaled distributed systems and their challenges.

• Familiar with code security and opensource tools in relevant domains.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Lead/Senior Software Engineer (Python & Node Js).

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Responsibilities:

· Participate in an in-house engineering squad for engineering excellence in design, development and operational of the Singapore Government Commercial Cloud Platform.

· Practice and lead other development communities to develop and deploy on Government Commercial Cloud.

· Opportunities to learn and implement large scale automation with cloud landing zone across multiple Cloud Service Providers in Government Context

· Responsible to develop and maintain the platform used by multiple government agencies.

· Be the guiding subject matter of expert for Devops methodologies, contribute to Automation, Availability, Scalability and Resiliency to the team and the development communities within government.

· This role has focus on development of API, backend automation in NodeJS/Python, code deployment security with various CICD toolchain such as Gitlab, Atlassian, Terraform.

Requirements

• 8+ years of experience in API/backend development and integration using NodeJS, Python

• Understand about cloud infrastructure deployment and automation.

• Lead a small team of software engineer before, doesn’t mind hands-on.

• Practitioner in agile development, secure pipelines and deployment automation

• Understand and willing to learn about Infrastructure as Code, Policies as Code and Git

• Familiar with cloud services such as AWS, Azure and GCP.

• Appreciate or willing to learn large-scaled distributed systems and their challenges.

• Familiar with code security and opensource tools in relevant domains.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

We are seeking a detail-oriented and proactive Purchasing & Procurement Executive to join our dynamic team. The ideal candidate will be responsible for managing the procurement process, ensuring that the organization secures high-quality goods and services at competitive prices. You will play a crucial role in driving our operational efficiency and supporting strategic initiatives by developing strong supplier relationships and continuously analyzing market trends. Your expertise will be essential in optimizing procurement strategies, enhancing cost savings, and contributing to the overall success of our organization.

Key Responsibilities:

Procurement Lifecycle Management:

• Oversee the entire procurement lifecycle, including requisitioning, ordering, and receiving goods and services.
• Manage purchase orders and optimize the ordering process.

Supplier Coordination and Relationship Management:

• Negotiate contracts, pricing, and terms with suppliers to secure favorable agreements.
• Establish and maintain strong relationships with vendors and stakeholders to facilitate collaboration and problem-solving.
• Conduct regular follow-ups with suppliers to ensure compliance with timelines and specifications.
• Coordinate activities for timely delivery from suppliers, particularly in regions such as China.

Product Development and Documentation:

• Support product development by communicating specifications, coordinating resources, and maintaining comprehensive documentation.
• Manage product samples by requesting, tracking, and evaluating their quality.
• Monitor and update product status to ensure alignment with project timelines.
• Perform various administrative and ad-hoc duties as assigned within the department.

Job Requirements:

• Bachelor’s degree in Business Administration, Supply Chain Management, or related field.
• At least 1 year of experience in procurement or a similar position, training will be provided.
• Strong negotiation and relationship management skills.
• Excellent organizational and analytical skills.
• Self-motivated, proactive, and able to work independently as well as in a team.
• Comfortable in a fast-paced environment.
• Proficiency in English is required; Mandarin proficiency is advantageous.

(A) Job Summary:

The Building Engineer assists the Assistant Manager, Project in the project and construction management of dwellings, factories, commercial and other types of buildings and/or construction.

(B) Essential Job Functions:

• The Building Engineer is responsible, but not limited to, the following:
• Interprets plans, estimate costs and quantities of materials required.
• Assists in the development of Temporary Works’ Plan, design and drawings for construction projects.
• Assists in the tender process by providing technical engineering information to ensure compliance with all engineering standards, codes, specifications and design instructions.
• Assists in the preparation and assessment of cost estimates and the documentation for tender/ contract bids.
• Develops and studies architectural and engineering drawings to ensure that all specifications and regulations are followed.
• Liaises with architects, engineers and other technical colleagues to ensure that the design intentions are met.

(C) Minimum Qualifications/ Job Experience:

• A Bachelor’s Degree in Science, Building or Engineering.

(D) Knowledge/ Skills/ Abilities:

• Knowledge of building and structural details, working drawings and local construction practices.
• Knowledge of local regulations and engineering standards.
• Good verbal and written communication skills.
• Good organizational and interpersonal skills.
• Able to work independently and as a team.
• Good time management skills with exceptional attention to detail and ability to manage multiple tasks/ projects at one time.
• Familiar with tender and bidding processes.
• Familiar with local regulations pertaining to building, construction and safety.

Responsibilities:

Pre-arrival

• Support and execute activities with the new student airport pick-up and accommodation support services
• Maintain database to track service statuses and engagement rates

Orientation

• Support and execute activities within the new student orientation weeks
• Support and work with various stakeholders such as JCU staff and external vendors to ensure a smooth orientation process
• Maintain database to track engagement rates

Student Clubs

• Support and execute activities for the student clubs such as providing its members support with planning events and activities

Gym

• Support and execute activities for the gym space upkeep and membership applications

Privilege Program

• Support and execute activities for the privilege program including working with external organizations to bring privileges and benefits for students such as discounts at retail stores and food and beverage outlets

Essential Skills Required

• Excellent interpersonal and communication skills
• Experience in events management
• Passion for working with youth
• Minimum 2 years relevant experience, preferably in the education industry

Monthly Remuneration: Commensurate with experience

Closing date: 19 November 2024

JCUS Perks:

• Staff Discounts with selected merchants
• Sponsorship for Continuing Education/Workshops
• Medical and Dental Insurance
• Up to 25 days Annual Leaves

Please send your application via https://careers.jcu.edu.sg/cw/en/listing

We thank you for your interest and regret we are only able to notify shortlisted candidates. The University reserves the right to invite applications, not to make an appointment or make an appointment at a lower job grade.

The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia. The University offers Bachelor & Master Programs in Business, Psychology, Information Technology & Education at the Singapore campus of James Cook University.

Job Description

• Handle onboarding, offboarding and discipline matters
• Manage all staff leave related processes
• Contract Renewal, Emplacement & Promotions
• Handle Grants & Claims
• Contribute ideas and suggestions for continuous improvement in HR through streamlining of work processes and practices.
• Manage employee inquiries and provide support on HR-related matters
• May need to manage full suite of staff recruitment process which includes but not limited to sourcing, screening and coordinating interviews.
• Other ad-hoc duties assigned by management.

Requirements:

• Diploma in Human Resource with minimally two years of relevant experience
• Comfortable to travel as you may need to travel on site (islandwide) when needed

Other Information:

• Location: Kaki Bukit
• Working hrs: Monday to Friday: 9.00AM to 6.00PM
• Salary: $3000 - $4000

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

Job Responsibilities:

• Conduct daily sales activities, including cold calling, scheduling client appointments, preparing presentation materials and proposals, and presenting to potential customers.
• Develop and execute strategies by analyzing current market trends and needs.
• Generate new leads and secure new sales opportunities to boost sales revenue and achieve sales targets.
• Collaborate with partners and cross-departmental teams to provide pricing details and technical support to customers.
• Ensure accuracy in sales reports for record-keeping and management reporting.
• Perform pre-ITQ and RFQ groundwork duties, including tender/bidding and negotiation to close deals.
• Maintain strong support and relationships with existing and new customers, fostering long-term partnerships.
• Stay updated on product knowledge and market trends by attending product training sessions and keeping up with the latest developments.

Requirements:

• Prefer minimum 1-2 years of work experience in Business-to-Business sales or in Business development role in IT field.
• Prefer Diploma / Degree holder in related field (Sales or Information Technology).
• IT Product Knowledge. Knowledge or experience in HP / Lenovo SMB sales or IT solutions and consultancy will be an added advantage.
• Proven good sales track record in related fields.
• Excellent communicator with good presentation skills.
• Basic + Commission

Join a growing team where you'll have the opportunity to drive sales growth, build customer relationships, and make an impact in the industrial automation industry.

Key Responsibilities:

• Account Management: Develop new accounts while maintaining and serving existing ones.
• Sales Development: Conduct sales calls and plan visits to explore business opportunities with prospective clients.
• Quotations and Proposals: Prepare and submit Requests for Quotations (RFQs) to meet client needs.
• Sales Targets: Achieve monthly and quarterly sales targets and contribute to overall team goals.
• Customer Satisfaction: Ensure a high level of customer satisfaction by providing exceptional service and support.
• Reporting: Provide monthly sales reports and updates to management.
• Inquiry Handling: Attend to client inquiries and provide timely, accurate responses.

Requirements:

• Education: Diploma or Degree in a relevant field.
• Experience: Preferably 1-3 years of sales experience; industrial or factory automation experience is an advantage.
• Strong communication skills with fluency in English, able to effectively respond to client inquiries.
• Sales-driven and self-motivated with a proactive approach.
• Ability to manage multiple accounts, assess market opportunities, and make data-driven decisions.
• Nationality: Singapore Citizen or Permanent Resident preferred.
• Additional: Candidates with less experience are welcome, as on-the-job training will be provided.

If you’re ready to take the next step in your sales career and thrive in a healthy-paced, innovation-driven environment, we encourage you to apply!

This position reports to the Finance Manager & interfaces with respective portfolio ICs. The Finance Executive is to work closely and assist the Finance Manager in managing the company's finance reporting & activities. The Finance Executive is mainly involved & assisting in finance-related activities such as billing, payment, statutory reporting i.e. GST & Tax, and monthly account closing.

This is a collaborative position so excellent teamwork and communication skills are vital; you should be comfortable communicating with all stakeholders - partners, investors, teammates or external parties etc.

Responsibilities:

• Assist Finance Manager in producing financial reports.
• Accounts Payable (AP) functions including ensure timely processing of payment and verifying suppliers' statements of account.
• Accounts Receivable (AR) functions including invoice processing and following up on overdue invoices, issuing monthly statement of account to customers.
• Compile projects’ financial documents for processing.
• Other ad-hoc finance assignments by Finance Manager.

Requirements :

• An analytical mind.
• Proficiency in accounting and Microsoft office softwares (Prior experience in Xero & Zoho is a plus).
• Negotiation skills and the ability to develop strong working relationships.
• Good interpersonal communication skills.
• A keen eye for detail and desire to probe further into data.
• Ability to meet deadlines in a fast-paced environment.
• Exceptionally detail-orientated and organized, ensuring quality and consistent output.
• Ability to work independently and well with team members.

1. Interested candidates are invited to submit a comprehensive resume, stating current and expected salary, and date of availability.
2. Remuneration and appointment will commensurate with qualifications and experience.
3. We regret that only shortlisted candidates will be notified.

Job Overview

As an Account Executive for a local M& E Maintenance Company, you'll be responsible for various accounting tasks, such as keeping track of financial records, preparing reports, and ensure all the records are accurate and up to date. This position requires strong communication & negotiation skills, and a meticulous work attitude.

Main Responsibilities

· Maintain and Prepare Company Account– accounts receivables, accounts payables, reconciliations, invoicing and quotations,

· Follow up with Payment Response, and Issued Tax Invoice ensuring payment on time,

· Proactively follow up on subcontractors and customers’ queries, resolves any outstanding AR issues, discrepancies and invoices,

· Matching and checking of vendor’s Invoices, DO, PO and quotations,

· Ensure all payments are properly authorized with supported documentation,

· Prepare budgetary and presentation to clients,

· Prepare full sets of accounts and financial statements,

· Staff payroll, OT, CPF e-submission, GST submission & IR21 submission

· Maintain an accurate & Up-to-date client database, and banking records,

· Assist general administrative duties, such as MOM matters including work pass application /renewal/cancellation, and

· Handling banking duties, and any ad-hoc duties assigned.

Requirements

• Full application of XERO,
• Minimum 3-5 year’s experience in the relevant field,
• Degree in Accounting or Finance,
• Proficient in using Office software such as Word, Excel, PowerPoint, and
• Able to work independently and tight schedule.

Salary range: $ 3,500 to $ 4,000 per month based on experience, qualification and interview outcome.

Jobs Description:

-To support outdoor sales in quotations and enquiries

-To ensure smooth delivery for all confirmed orders

-Ensure all related paperwork such as quotations, purchase orders to Suppliers, deliveries are done properly

-To provide after sales customer support if needed

Requirements:

-IT sales experience with at least 1 - 2 years of relevant experience is an advantage

-Customer oriented, good interpersonal and communication skills

-High level of energy, drive, enthusiasm, initiative, commitment, responsible, able to handle stress; including the ability to work independently and challenging environment

-Self-motivated to expand personal professional knowledge of product and selling skills

-Proficient with computer, especially Microsoft office applications namely, Outlook, Excel and Word

Roles and Responsibilities:

-Establish and maintain good relationship with customers

-Quick response to enquiries

Other Information:

Working hours: 9-6pm (Monday to Friday). May need to work late occasionally.

-Salary Range (depending on experience)

Join our team as an Admin & Accounts Executive!

This unique role combines the worlds of finance and administration, offering you diverse challenges and growth opportunities. Be the driving force behind our operations and ensure seamless office management. Embrace this dynamic position and embark on an exciting journey with us today!

Roles & Responsibilities

· Assist in daily admin and basic accounting duties

· Perform data-entry & clerical assistance

· Scanning and uploading of clients' documents

· Perform other ad-hoc duties as assigned

Requirements

· LCCI Certificate in Accounting or equivalent

· Required skill(s): XERO, MS Office, basic accounting knowledge, administrative duties

· Good interpersonal and communication details

· Pro-active, meticulous and detail-oriented character

Other Details

· 5 days’ work week (9am – 6pm)

· Medical allowance per year

· Annual bonus

· Next to Paya Lebar MRT station

· Singaporeans preferred

Interested candidates can send your resume to [email protected].

Responsibilities:

1. Financial reporting & compliance

• Preparation of group consolidation account
• Compilation of management report
• Month-end closing, variance analysis, cash flow management, planning, budgeting and forecasting, and liaising with various business stakeholders
• Work closely with auditors, tax agent, company secretary on statutory accounts and timely filing requirement
• Other ad-hoc assignments as require

2. Collaboration

• To support corporate strategic direction to drive business performance
• Able to work independently

Qualifications and Skills:

• Preferable qualified accountant with minimum 5 years experience
• Experience in listed company is preferable
• Strong familiarity with financial reporting standards and group consolidation accounts
• Experience in manufacturing industries, cost modeling, cost sensitivity and analysis. Experience in Microsoft ERP is highly advantageous
• A high growth career potential
• Other tasks when require.
• This position will be station at Shipyard area

Key Responsibilities

• Develop and implement Public Relations strategies, riding on various media channels aligned with the overall marketing strategy
• Write and edit content such as press releases , bylined articles, briefing materials, and social media posts.
• Media management on public issues and issue preparedness to protect brand reputation
• Maximize brand exposure and build relationships with media and key opinion leaders
• Analyze and measure success of Public Relations initiatives and campaigns according to set KPIs
• Collaborate with cross-functional teams, such as Corporate Affairs, and liaise closely with the Global Public Relations team to ensure alignment of marketing and Public Relations initiatives with overall business strategy
• Assist in the planning and execution of integrated communications campaigns to achieve overall business objectives

Key Requirements

• Minimum 1 year of relevant experience. Agency experience would be advantageous.
• Keen knowledge and understanding of the traditional and new media landscape in Singapore
• Strong organisational and project management skills
• Excellent written and verbal communication skills
• Degree in Mass Communication/ Marketing or related fields

Summary Benefit :

• Salary : Basic Up to $3800
• Great working environment with good benefits
• Variable Bonus

Responsibilities :

• WP, SP & EP processing (Application, Renewal, Cancellation)
• Sourcing & liaise with recruiter for company's vacant & arrange for interview with hiring manager
• Onboarding & offboarding for employees
• Responsible for staff's benefits and resolve on grievance arise
• P-File Management
• Handle Government Paid Leave
• Perform HR administrative record & monitor on staff's leaves application
• Manage regulatory legislation and communicate with the authorities; e.g. attending to Governmental Agencies survey
• Any other ad-hoc duties assigned by Director and section heads

Requirements :

• Possess Diploma/Degree in Human Resource or Business Administration

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Job Responsibilities:

• Asssist Project Managers in determining and defining project scope and objectives
• Assist in predicting resources needed to reach objectives and manage resources in an effective and efficient manner
• Assist with project schdedule and support with administrative work
• Provide project updates on a consistent basis to project managers
• Research on best practices, techniques, and standards used in project execution
• Monitor progress and make adjustments as needed
• Measure project performance to identify areas for improvement
• Any other ad hoc duties as assigned by the Management

Requirements:

• Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with all levels of management, users and vendors.
• Driven and committed to success while maintaining integrity
• Experienced in managing clients and various stakeholders
• Must be a good team player, proactive in nature, fast learner, highly organised and positive attitude.

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

Job Title: Customer Service Executive

General Description

Customer Service Executive is responsible for ensuring that customers are satisfied at all times. Duties include answering customer calls & emails within the Service Level Agreement (SLA) with excellent quality. Must be a strong team player & ensure high levels of attendance & punctuality. Must ensure constant contributing towards improvement of the business by highlighting Voice of Customer (VOC) which is a process of requesting, gathering, and analysing customer feedback.

Duties/Responsibilities Towards Customers/Agents

1. Maintain service level at 9.5% for all incoming calls.

2. Ensure all customer emails are replied within 20 minutes.

3. Maintain quality of output an email replies and telephone calls.

4. Ensure follow-ups on all undelivered shipments, as per the SOP for undelivered shipment.

5. Escalate all customer complaints to CS Manager.

6. Ensure front desk is manned during office hours and ready to handle walk-in customers. The duties will be rotated amongst all CS Executives.

Duties/Responsibilities Related to Self & Personal Hygiene at Work

1, Ensure high attendance and punctuality of more than 95%.

2. Ensure leaves are well planned and approval sought 1 week in advance.

3. Ensure break schedule is adhered to as planned.

4. Ensure all allocated jobs/tasks are completed within the allotted time-line.

Duties/Responsibilities Towards Business

1. Update on customer feedback to Ops supervisor and CS Manager.

2. Monitor online unconfirmed bookings and resolve any that arise.

3. Make suggestions for process/business implements.

4. Make payment collection calls to local and international customers with overdue payments.

5. Make successful sales calls daily.

6. Sort the job sheets/movement charts on a daily basis and have them ready for reference upon Proof of Delivery (POD) requests.

7. Manage local customer billing for manual changes required, especially for special /urgent bookings as per SOP,

8. Prepare manual job sheets for some customers.

9. Encourage new customers to take up cashless payment options.

Adhoc Duties

1, Support Operations Department as and when required. Duties will be rotated amongst all CS Executives.

Education/Experience /Skills Requirements

1. Minimum 'O' Level

2, Minimum 1-year experience in Customer Service field (optional)

3, good written, Oral and face to face Communication skills

4. Analytical thinking

5. Able to handle difficult customers

6. Adhere to timeline always

7, Good listening skills

8. Strong team player

9, Reasonable knowledge of MS office

Audit Assistant to Audit Senior

Corpwerk PAC

Job Highlights

• No experience are welcome. Training provided
• Work-life balance. Flexible working arrangements.
• Foreigners are welcome. Next to MRT

Job Description

Responsibilities:

- Performance of statutory/special audit engagements.

- Lead and supervise audit assignments (Senior)

- Review of audit schedules.

- Preparation of statutory financial statements.

Requirements:

- Accounting relevant qualification. Training will be provided.

- ACCA and/or CPA is a plus.

- Positive attitudes. Committed and responsible and ready to accept challenges at all times.

- Able to work independently and also a good team player.

- Good interpersonal skills and able to communicate well with people at all levels.

- Proficient in Microsoft Word and Excel

Interested candidates are invited to apply online with a comprehensive resume (include qualifications, experiences, current and expected salaries, contact details and earliest start date), via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified. Thank you for applying.

Additional Information

Career Level

Entry Level

Qualification

Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree

Job Type

Full-Time

Job Specializations

Accounting/Finance, Audit & Taxation

Company Overview

– OUR VISION

We aim to be a leading financial, tax and consultancy services firm in South East Asia.

– OUR MISSION

To provide 24/7 accounting services. We aspire to be a one-stop solution firm meeting all your accounting needs. We strive to do our best, as we take pride in fulfilling our duties with integrity, sincerity and professionalism.

– OUR VALUE

We believe in growing and building a long lasting relationship with clients through our outstanding service.

Additional Company Information

Registration No.

201715499Z

Industry

Accounting / Audit / Tax Services

Benefits & Others

Education support, Medical, Quarantine fees support, Flexible working arrangement

Specific Location

Next to Paya Lebar MRT

Job Highlights

• Leading company in the Automotive industry with expansion plans.
• Career growth for candidates with proven track record.
• Support given by the Company to hit sales.
• Attractive & competitive remuneration package (Up to S$10,000 monthly)
• Dynamic working environment with rapid career growth
• Great opportunities for learning & career advancement
• Medical benefits

Job Description

• Welcome and attend to the customer providing an excellent one-stop experience at all times
• Maintain and develop client relationships through an individual approach
• Be proactively engaged in maximizing sales opportunity in order to achieve individual sales target and KPIs
• Prove Brand and product knowledge
• Ensure and maintain the showroom and visual display
• Deal effectively with customer complaints by liaising with the manager when necessary
• Report to the Sales Manager regarding reviews, analyses, objectives and planned activities

Requirements

• Candidate must possess at least Diploma Level in any field
• English & Mandarin to communicate with mandarin speaking customer
• Valid driving license is required
• Excellent communication and interpersonal skill
• Can-do attitude and self-motivated, be a good team player
• Energetic, enthusiastic character with passion
• With positive mind to adapt dynamic environment

Corporate Tax

Description:

• Assist and support in providing tax compliance services to clients operating in various industries
• Prepare clients’ corporate and individual tax returns, including estimated chargeable income filing and withholding tax returns
• Assist clients in responding to queries from the tax authorities
• Attend to queries from clients and other matters relating to the client portfolio

GST

Description:

• Applying for GST registration/de-registration
• Preparing, reviewing and filing GST quarterly returns
• Assisting clients to apply for certain GST relief schemes
• Attending to GST queries raised by IRAS
• Making voluntary disclosure of errors to IRAS

Requirements:

• Preferably Degree in Accountancy or equivalent professional qualification in Accountancy, or SCTP
• Accredited Tax Professionals are preferred
• Highly motivated individual with keen interest to pursue a professional career in tax
• Meticulous, analytical and possesses the ability to work effectively in a team
• At least 2 to 3 years of relevant experience in a professional firm
• Strong in written and spoken English
• Good knowledge of Singapore tax laws and regulations

Experience Matters is an event agency that dreams, designs, manages, and delivers experiential events for clients and their audience. Based in Singapore, they have been the agency behind several prominent government meetings involving world leaders, industry movers and shakers. Their work with Fortune Global 500 companies takes them around the globe, creating immersive experiences that matter – shifting mindsets, building brand loyalty, and impacting choices.

• We are looking for individuals who are keen to develop a career in the event industry.
• Who are looking to be a part of a team.
• Who are passionate about work and play.
• Who are committed to delivering not just effective experiences but also experiences that transform mind sets and make a difference.

About the position

This position reports to the Event Manager and interfaces event attendees and vendors, and will be required to manage roadshows and festivals that includes, but is not limited to the following:

• Running a live event independently and representing the agency and our clients in a professional manner
• Maintaining timelines effectively
• Preparing for WIP meetings and providing clear reports to clients and their stakeholders in a professional manner
• Liaising with venues to ensure all documentation is thoroughly prepared
• Preparing pre-event and post-event documentation, active management of set-up and tear-down of events
• Working closely with designers to ensure collaterals and production items are produced timely
• Managing a team of event crew
• Communicating with and managing consumers of the event
• Being open to working irregular hours

If this is how you roll..

• Customer-focused and can interact well with clients
• Good communicator and good interpersonal skills
• Good team player
• Independent with high initiative
• Able to work under pressure and adaptable
• Well organized and meticulous

Seniority and remuneration will be based on relevant experience.

Application Requirements

Interested applicants are to provide us with the following:

• Cover letter
• Resume
• Salary expectation
• Available start date

Job Highlights

• Leading company in the Automotive industry with expansion plans.
• Career growth for candidates with proven track record.
• Support given by the Company to hit sales.
• Attractive & competitive remuneration package (Up to S$10,000 monthly)
• Dynamic working environment with rapid career growth
• Great opportunities for learning & career advancement
• Medical benefits

Job Description

• Welcome and attend to the customer providing an excellent one-stop experience at all times
• Maintain and develop client relationships through an individual approach
• Be proactively engaged in maximizing sales opportunity in order to achieve individual sales target and KPIs
• Prove Brand and product knowledge
• Ensure and maintain the showroom and visual display
• Deal effectively with customer complaints by liaising with the manager when necessary
• Report to the Sales Manager regarding reviews, analyses, objectives and planned activities

Requirements

• Candidate must possess at least Diploma Level in any field
• English & Mandarin to communicate with mandarin speaking customer
• Valid driving license is required
• Excellent communication and interpersonal skill
• Can-do attitude and self-motivated, be a good team player
• Energetic, enthusiastic character with passion
• With positive mind to adapt dynamic environment

Must-Have Skills:

• Cloud services - AWS EKS, ECR, IAM, API GW, Lambda, CDN, WAF, VPC, TGW
• DevSecOps skills - Jenkins (Cloudbees), SonarQube, JFrog Artifactory, Foritfy WebInspect, Snyk, Jira SAAS, Bitbucket SAAS, Confluence SAAS
• Migration Experience - Platform A(selfhosted) to Platform B (SAAS) , Platform A(Self-hosted) to Platform A(SAAS)
• Desirable - Basic knowledge about Managed File Transfer, MuleSoft,

Career opportunities for you to gain a better understanding of business development processes in the hospitality industry. Develop skills in conducting feasibility studies and preparing financial projections. Learn about the logistics and planning involved in pre-opening a new hotel and rebranding process. Acquire experience in supplier management and procurement processes.

Job Description

Administration Support

Provide general administrative support to the Hospitality team.

Prepare reports, presentations and other documentation as needed.

Coordinate meetings and communication between dept and external partners.

Translation China and Japan documents, agreement and minutes of meeting etc.

Keep track on all monthly reports received from all hotels e.g Japan, Thailand

Update monthly performance data to prepare for Half year and Full year shareholders meeting presentation slides.

Preparation for New Hotel Openings

Assist in preparation and planning for the opening of Bhutan Hotel.

Collate and compare quotations from various suppliers and vendors.

Request samples and coordinate with suppliers to ensure timely delivery.

FF&E and OS&E Coordination

Prepare and maintain FF&E(Furniture, Fixtures and Equipment) and OS&E(Operating Supplies and Equipment) listings by department.

Work with Hotel department head to ensure all necessary items are included and accurately listed.

Assist in the ordering and tracking of FF&E and OS&E items.

Requirements

Diploma in Hospitality Management or related field preferred.

Fresh Graduate or current student are welcome to apply.

Possess working understanding of hotel operations.

Strong analytical and research skills.

Proficiency in Microsoft Office and communication skills.

Ability to work independently and as part of a team.