• Assist in setting up SOPs and new product launches.

• Ensure staffs are in compliance with Food Hygiene, liquor and Work Safety guidelines.

• Conduct site visits to audit food preparation procedures and quality checks.

• Assist theatre F&B operation matter and executing marketing promotions.

• Conduct classroom and on-site training.

• Coordinate on the logistic requirement and execution of corporate events and bookings

5 days Monday – Friday: 830am – 5.30pm

• Create business intelligence tools or systems which includes design of related databases, spreadsheets, or dashboards.

• Collect data from available industry reports, public information, internal database, field reports, or purchased sources

• Generate standard or custom reports summarizing business, financial, or economic data for review by executives, managers, clients, and other stakeholders.

• Provide technical support for existing reports, dashboards, or other tools when necessary

• Participate in ad-hoc projects when necessary

Requirements

• Diploma/Degree in IT or computer science related / data analytics
• Good learning attitude and discipline
• Proficient in Microsoft Excel
• Knowledge of SQL (MSSQL, MySQL), Visual Basic for Application (VBA), Business Intelligence tools (eg, Power BI) advantageous
• Singaporeans only

Dataiku is looking for an experienced Account Executive to join our team in Singapore! Since the launch of our company, we have experienced healthy growth and steady market demand. This is an individual contributor position, newly added due to business expansion to look after the Thailand Market.

We’re looking for someone who can express passion about new technologies and the possibilities of Data and Advanced Analytics to enterprise customers across a range of industries within an extensive network. This role consists of engaging prospects and customers about their related initiatives to help them develop a more efficient approach, leveraging our platform, Dataiku.

The Account Executive is responsible for the entire sales cycle, while being able to leverage various company resources, to reach a successful collaboration with the prospect. Dataiku has great momentum and at this early stage, the Account Executive is likely to work cross functionally with Marketing, Product Management and Engineering.

You might be a good fit if you have:

• 8+ years experience in software field sales
• Strong belief in a customer centric selling philosophy and applying a consultative approach in customer interactions
• Background in selling innovation and new concepts to large Enterprises
• Strong ability to develop a vision match with prospects and customers, to develop alignment across different groups and cultivate champions
• Good articulation of competitive positioning
• Experience with Thailand-based clients - proficiency in Thai required
• Comfortable traveling up to 30%
• Desired Skills Experience in ‘data’ – big data, analytics, data science, BI/DW, data integration

Shangri-La Rasa Sentosa, Singapore

We are looking for Learning & Development Executive

As a Learning & Development Executive, we rely on you to

• Maintains effective internal communication on learning needs and program to respective stakeholders.
• Effective administrative skills in tracking, record keeping, filing all training records.
• Support hotel audits with essential training records and follow company policy as well as local authority guideline in training related area.
• Ability to create a learning environment and assisting all other HR related activities and programs.
• Effective and coordination with external stakeholders

We are looking for someone who:

• Has a passion for Learning & Development.
• With good communication and people management skills.
• Has strong organizational skills with ability to multi-task.
• Enjoys interacting with people.

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

Your role:

Are you an enthusiastic technology professional? Are you excited about seeking an enriching career; working for one of finest financial institutions in world? If so, you are the right person for this role. We’re seeking technology and domain leaders in our client communication application domain (i.e., WhatsApp, WeChat, etc) to join our development team within WMPC (Wealth Management Personal Corporate).

We are looking someone who can:

• implement and deliver high quality software solutions/ components that conform to architectural standards
• manage and 'own' significant development tasks end-to-end
• demonstrate superior collaboration skills in working closely with other development, testing and implementation teams to roll-out important regulatory and business improvement programs
• a team player and highly collaborative. You can work closely with other developers, requirement analysts, and testers.
• someone with a flair for technology and is adept at leveraging the latest tools and technologies to increase team productivity and collaboration across dispersed teams
• strong in writing detailed technical documentation (especially on setting up of dev / test environment for the team)
• able to engage with people across all levels and has excellent people management skills.
• someone with a general ability to pick up information quickly and turn around deliverables under strict time and quality constraints.

Your team:

You will be part of the Touchpoint development team working with local & global developers, and business across APAC and Switzerland.

Your expertise:

• 10 years of experience in enterprise application and system design with OOA/OOD, UML Modeling
• minimum 2 years of solid hands-on experience in implementing WhatsApp, WeChat & iMessage solution with native adapters / API for enterprise
• possess strong programming experience in Java 8 and above version, Application Server/Tomcat in Linux, Windows platforms, Spring Boot, Spring MVC frameworks, Hibernate, Junit, Maven, git, and Gitlab pipeline
• strong experience in UI frameworks, e.g. React and Angular
• sound knowledge of Spring security framework’s authentication and authorization and resolving application security issues identified.
• working experience in designing and developing microservices, Ansible playbook for deployment, multi-threaded design, batch systems, and database design.
• good to have skills: knowledge of Liquibase, PostgreSQL DB, MQ, Apigee, Azure cloud, containerization (Docker, Kubernetes, ACI), Bash script.

Responsibilities:

• Provide daily operational and administrative support for the functioning of labs and programmes

• Administrative support for procurement, installation, and troubleshooting of equipment

• Procurement of chemicals, consumables and inventory management

• Administrative support to researchers, students, and contractors for matters related to health, safety and other compliance

• Administrative support for the implementation of the NTU safety policy, safety audit, and safety training

• Administrative support for license matters

Requirements:

• Undergraduate Degree/Diploma in Chemistry, Physics, Material science or Diploma in Business Administration and other fields

• Experience in laboratory management is advantageous

• Documented experience in Microsoft Office applications (Word/ Excel/ PowerPoint/ Outlook)

• IT literate and good in Writing Skills

• Meticulous, organized, able to prioritize and multi-task.

• Team player with good communication and interpersonal skills

• Able to work both independently and as a team

• Able to work under pressure and meet tight deadlines

• Good interpersonal skills

• Good communication and writing in English

Location: Jurong East

Salary: up to 4.5k

Job description

• Support in the development and implementation of Ensure Safer System (ESS) assessment program.
• Work closely with various stakeholders to ensure identified issues are addressed.
• Monitor and manage pre and post-course related activities.
• Support in the planning and execution of audit training.
• Ad-hoc tasks and projects

Job requirements:

• min degree in any discipline
• some coordination/project management experience

If keen,

TELE me at @basquebcc or WA me at https://wa.me/+6588994649 NOW!

Interested candidates please submit your resume to [email protected]

Emma San

outsourcing Team

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Roseonly is an operator of retail outlets and online platforms designed to sell floral products. The company's platform sells imported roses and rose-themed jewelry and accessories, enabling users to get love tokens.

Responsibilities

• Help setup and manage brand stores on various marketplace and social media platforms such as Lazada, Shopee, TikTok, Facebook and Instagram etc
• Plan and implement monthly promotional activities
• Design and conduct marketing communication in eCommerce and social media platforms
• Handle day-to-day operations including sales enquires and transactions.
• Any ad-hoc duties as assigned by Management.

Essential Requirements

• Qualification in Design, Marketing or other related fields
• Preferably some relevant work experience in terms of managing e-commerce platforms, such as Lazada and Shopee
• Some experience managing social media accounts in various platforms
• Able to use software such as Photoshop/Illustrator and Microsoft Office
• Must be resourceful, able to multi-task and enjoy learning new things

Please send in your resume including your qualification, any relevant experience / interests and how they fit the stated requirements.

· Develop and execute digital marketing campaigns to drive engagement, brand awareness, and donations (including but not limited to email marketing, social media advertising, and search engine marketing).

· Develop and implement strategies for lead generation through digital channels, including website forms and landing pages.

· Analyse the results and effectiveness of marketing campaigns to discover actionable insights for campaign strategies across our target audiences and drive marketing decisions through data analysis.

· Work with the team to ensure campaign execution is performed and all KPIs met.

Stay abreast of best practices and latest trends in social media, digital marketing, web analytics, digital content and campaign management to identify new marketing platforms/opportunities.

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Contribute to the team’s business needs with strong functional expertise on GPP-SP platform for International Payments, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO), clearing and settlement mechanisms
• Provide expertise on Corporate Payments, Correspondent Banking and Indirect Participants Banking
• Provide the strong expertise on GPP-SP configuration management and Business & system configurations
• Understanding the BRD and conducting requirement gathering by various means like brainstorming, workshops, Questionnaire and working with different stakeholders of the cash management team like Product Managers (Global as well as In-Country), Client Services, Implementation, Operations and Finance in the context of GPP-SP.
• Mapping the identified functional requirements to GPP-SP and defining a solution with the help of it to full fill the payment processing.
• Do Fit-Gap Analysis of the Business Requirements and design configuration solutions in GPP to minimize the Gaps and use GPP capabilities to address the requirements.
• Provide Defect Triage analysis of the issue raised by Quality Assurance team and work towards fixing of the issue using GPP configuration capabilities.
• Identifying the scope of the requirements, validating the requirements in the context of GPP-SP.

Analysis and design of GPP solutions:

• Follow Business Analysis best practices and Engagement of Stakeholders across Front-to-Back functions.
• Is responsible for all analysis of functional requirements arising from the requirements of business stakeholders, business users and technology.
• Manage the requirements and provide design options for the solutions available and guide the team.
• Evaluate of alternative IT solutions and provide appropriate recommendations.
• Provide domain expertise with the strong understanding of all cross border payment processing knowledge to help define a viable business solution, working with the key business sponsors in GPP-SP.
• Ensure that the services delivered conforms with, and contributes to the development of the business strategy.
• Assess the impacts on the project deadlines resulting from change requests, adhoc projects, or technology issues.
• Coordinate with various user groups and interface teams and getting them on board as interface services for various financial services.
• Manage stakeholders, risks, issues, quality, and project controls.

Contribute to the testing and support of GPP and Cross Border payment applications

• Work closely with the technical implementation team in bridging the gap from translating functional to technical details
• Provide functional Guidance to the Team, working closely with developers/Tech Leads/BAs and to the contributor applications for assisting in resolution of queries Perform level 3 support of applications in production.
• Analyze and evaluate the defects as raised by first and second level support.
• Coordination with support team and technical team to investigate the defects.
• Make sure it works in continuous integration environment.
• Write tests to ensure the robustness of the fix.

Job Qualification

At least 5 years of hands-on experience in payment systems (especially GPP SP) and good understanding of payments domain

• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with technical team
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills in English
• Hold a Bachelor’s /Master’s degree from a reputable university, and whilst not essential, subjects including computer science, electronics are a plus.
• Strong organizational and communication skills
• Strong analytical and problem solving skills
• Team spirit - Like explaining and sharing knowledge
• Awareness of various software development procedures
• Ability to follow defined procedures
• Working knowledge of Agile Scrum framework (good to have)

Legal and Regulatory Responsibilities

Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

What you'll do:

• Be our resident expert in Social Media Management (including Influencer Marketing) and Social Listening at Brandwatch by calling on new business, running demos and selling our solution;
• Actively build, maintain and grow your own pipeline by initiating all sort of outbound activities;
• Manage the entire sales process from initial contact to hand off;
• Meet and exceed quarterly targets;
• Close deals provided warm leads from Inbound and Lead Generation;
• Have a consultative approach by adapting your style and tactics according to the persona, type of business (brand vs agency), size of business (SME vs Enterprise);
• Be an absolute expert on our brand, business, and SaaS product;
• Stay current on industry news and understand the social media landscape;
• Take part in some coaching activities to mentor Brandwatch Singapore team on Social Listening & Social Media Management market trends, product specificities etc.
• Take part in some public speaking activities such as conferences, webinars, school relationships (career fair) etc.

What you'll need:

• 3-5 years proven sales success (mid-market SaaS experience);
• Regional experience in APAC including but not limited to selling to Singapore and Australian markets;
• Prior experience selling a Social Listening platform like Talkwalker, Sprinklr or ideally Brandwatch;
• Prior experience selling a Social Media Management platform like Meltwater, Emplifi or ideally Brandwatch;
• Prior experience selling an Influencer Marketing platform like Klear, Affable or ideally Brandwatch;
• Fluent in written and spoken English;
• Team player attitude, eager to be part of an ambitious team;
• Exceptional ability to organise work and tasks and proficient using Sales softwares like: Salesforce, Salesloft, Clari, Gong etc.
• Familiar with sales methodology like SANDLER and/or MEDDPICC.
• You are motivated to take on the challenge of new sales and are hungry to meet your goals; proven track record of exceeding targets;
• Ability to thrive in a performance oriented international environment with short or long sales cycles.

The Job:

• AP and AR
• Invoice/Credit note issuance
• GST reporting
• Prepare, send & follow up SOA and invoices to customers
• For WMB/EWAG/WKU/Others CN
• AP Payment/ AR Receipts

The Requirements:

• Min Diploma Holders with 3-5 years of relevant working experience
• Proficient in MS Office

SALARY RANGE: $$3,500 to $4,500

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Company Overview:

Meyzer Group is a dynamic and rapidly growing company committed to innovation, excellence, and employee development. We are currently expanding our Audit team and are looking for highly motivated and talented individuals to join us as an Audit Senior.

The successful candidates will play a crucial role in serving our clients from Singapore and Internationally based.

Benefits

• Understand the whole audit process from client acceptance till audit completion
• Inhouse structural training is provided
• Ac-hoc external workshops organised by ISCA
• Medical coverage and annual leave
• We are open to new and innovative ideas, allowing each individual an opportunity to showcase their unique abilities

Responsibilities:

• Perform audit for a board range of clients across various industries
• Responsible for audit planning, fieldwork and completion
• Assist the Manager/ Director to identify and resolve accounting/ auditing issues
  

Requirements:

• Candidate possesses a Bachelor's Degree, ACCA, CPA or equivalent recognised by ISCA.
• Minimum of 2 years of relevant experience.
• Strong analytical skills
• Excellent communication skills and able to communicate well with people of all levels
• Able to work independently and manage engagement under tight deadlines

Job Scope:

- To develop and implement appropriate psychotherapy treatment for inpatients and outpatients.
- To contribute, as part of an inter-disciplinary team, in the overall care plan for the patient.
- As part of an inter-disciplinary tea, to facilitate transition to adult-care.
- To develop or improve on workflow for better patient care.
- To assist in the development of materials for teaching and training.
- Provide in-service training for department staff as needed.
- Assist senior team members in the provision of specialized teaching and supervision of interns.
- To contribute to team level operational tasks.
- To participate in research projects as a member of the research team, as appropriate.

Job Requirements:

• Min. Masters in Psychology with specialisation in health/ clinical psychology
• Registered with SPS
• Applicants with clinical training in conducting assessments and/or providing psychotherapy to children and adolescent up to the age of 19 will be an added advantage

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

LYC Mother & Child (Singapore) Pte Ltd

Orchard

SGD 2,000 + incentives

Established confinement centres

Job Duties:

• Design, prepare, execute marketing and sales strategies; as well as marketing promotional materials.
• Conduct competitive analysis, industry research on products and services, analyse data, trends, demographics, pricing strategies.
• Create and oversee marketing campaigns.
• Participate in exhibitions, trade shows and conferences organized by the company.
• Prepare budget and time constraints.
• Monitor company’s sales performance and meet personal quota and sales team goals.
• Design, execute marketing schedules, work in collaboration with the marketing department and operations team, colleagues, sponsors, media, and other professionals to implement strategies across multiple channels.
• Sound product knowledge with excellent presentation delivery and registration process.
• Address clients’ enquiries, feedback, complaints professionally in a timely manner.
• Customers relationship building and maintain strong rapport with them through excellent customer service delivery.
• Creates and presents regular performance reports for managers and executives.
• Implements and adheres to company policies and procedures.
• Undertake additional tasks and responsibilities when required or as instructed.

Requirements:

• Minimum a Diploma in Sales, Marketing, Advertising or a related field.
• Minimum 2 years proven sales experience as a Sales and Marketing Executive with customer service function or in a similar position.
• Strong presentation, negotiation, sales, oral and written communication skills.
• A good command of the English language is a must. Proficiency in Mandarin and Bahasa is an added advantage.
• Proficiency in Microsoft Office Tools.
• Demonstrate excellent knowledge of marketing and sales strategies.
• Results driven, positive, responsible, organized, reliable individual and a team player with good work ethics.
• Ability to work under pressure and multi-task under tight timelines.
• Only Singaporeans and PR.

• Performs hair services and treatment to clients such as shampooing, cutting, styling, coloring and highlighting as desired.
• Provide professional recommendations to customers.
• Increase client retention by maintaining a consistent relationship and pre-booking appointments.
• Proactively develop new customers
• Adhere to salon policies and procedures to ensure operational efficiency.
• Perferably has a network of clients on hand
• Maintain the workstation clean, safe and organized.
• Clean and sterilize hair care tools regularly

REQUIREMENTS

• Willing to work salon operating hours
• Min 3 years of working experince in the related field is required.
• Possess qualified certifications.
• Bilingual in English and Mandarin
• Able to work on weekend
• Energetic, high level of initiative and passion to work

[What you will be working on]
Responsibilities
In this role, your responsibilities will include:
•    Developing and executing plans to engage foreign space agencies, relevant foreign government entities and international organisations to pursue commercial, scientific/technical and policy cooperation 
•    Develop in-depth knowledge of and advancing Singapore’s interests on space matters bilaterally and at multilateral fora, to effectively engage and build relationships with other countries and international organisations
•    Strategising, advancing and safeguarding Singapore’s positions at relevant regional and multilateral space fora, including the United Nations Committee on the Peaceful Uses of Outer Space (UN COPUOS) and ASEAN Sub-committee of Space Technology and Applications (SCOSA)
•    Organising official visits and international events, including coordinating with internal and external stakeholders, sourcing for vendors and preparing discussion topics
•    Conceptualising and driving international collaboration projects
•    Working across our Industry, Technology and Policy teams to understand OSTIn’s interest areas, and supporting the respective teams’ partnership objectives and development initiatives 
•    Supporting the Policy team in developing Singapore’s policy positions on international space issues
•    Independently research and prepare briefs on countries and international organisations of interest to OSTIn, including their respective policy positions and developments.

[What we are looking for]
Desired Profile
-    Background in any disciplines, preferably political science, international policy, law, history, economics, engineering or mass communications 
-    Keen interest in international relations and space technologies
-    Able to navigate relationships across cultures
-    Excellent writing, analytical and communications skills
-    A self-starter, team player, independent and resourceful
-    Singaporean

[What you will be working on]
Responsibilities
In this role, your responsibilities will include but are not limited to:
•    Building sound understanding of outer space technology, industry and policy trends, and identifying opportunities to advance Singapore’s space interests, especially within your technology specialisation 
•    Planning of end-to-end administration of research grants which includes the management of grant call processes
•    Responsible for justification and seeking approval for programs/projects
•    Cultivating strategic relationships and partnerships with key stakeholders in the government, research and industry ecosystem, and fostering collaborations and co-creating game-changing space programs/projects
•    Play a key role in efforts in technology development budget ask for RIE funding
•    Support Industry Development, Strategy, Policy, Regulations and International Relations and Talent & Workforce Development functions within OSTIn
•    Assisting the Deputy Director (Technology Plans) to perform R&D masterplanning efforts, based on a strong understanding of national strategic needs, global trends and developments and of our local space ecosystem

[What we are looking for]
Desired Profile
•    A strong interest and passion in outer space developments and space research and technology
•    Preferably has proven track record of managing technology projects with successful outcomes
•    Background in relevant disciplines such as engineering and science, and/or technology-related fields. Ability to analyse in-depth different complex issues and put forth actionable solutions
•    Excellent interpersonal and communication skills, both written and spoken; including ability and experience in engaging stakeholders
•    Self-motivated and positive attitude, have excellent work ethic and a team player
•    Willing to work in a matrix structure
•    Singaporean

To provide planning and administrative support for Postgraduate programmes to enable operations and services are delivered to meet the needs of various stakeholders (eg. instructors, students, etc…).

Responsibilities

• Course management: Plan, manage and administer courses (including preparatory courses) involving schedules, course registration, fees payment, venues, case studies, evaluations, certificates and related logistics.
• Faculty management: Manage and handle faculty appointment, approvals, agreements, payments and faculty's requests.
• Exam management: Responsible for the exam process involving preparation of exam package, printing of exam scripts, marks entry, moderation, mark lists and related activities.
• Student management: Build good relationship with students and attend to their requests on programme related matters.
• Class administration: Provide administrative and logistics support to weekday and weekend face-to-face classes. To setup, manage and support hybrid and online classes.
• Office Administration: Support overall management of programme on invoice payment, track budget and expenditures, collate statistics for school accreditation (eg. EQUIS & AACSB) and information required by other departments.
• Other duties and activities to support programme operations and overseas study segment.

Requirements

• Diploma or Degree
• At least three years’ experience in education industry is preferred.
• Knowledge of Microsoft office – Word, Excel, Powerpoint.
• Meticulous with an eye for details.
• Possess initiative, able to work independently with minimal supervision and as a team player.
• Excellent customer service skills and enjoy working with people.
• Ability to multi-task, prioritise and handle operations in a timely manner.
• Have strong planning, administrative and organisational skills.
• Good communication and writing skills with ability to communicate and interact well with diverse stakeholders.
• Knowledge of Excel is preferred.

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc

Job Title: Consultant/Senior Consultant - Data Governance & Global Markets

Position Overview: Join our dynamic team as a Consultant/Senior Consultant in Data Governance & Global Markets, where you'll spearhead transformative initiatives within leading financial institutions. This role offers a unique opportunity to drive innovation across technology, data, and information management, shaping the landscape of client projects and organizational strategies.

Key Responsibilities:

• Collaborate with managers and key stakeholders to ensure the successful execution of client initiatives, with a focus on conceptualizing, designing, and implementing data-driven financial and risk analytics solutions.
• Leverage your expertise to innovate, build, and maintain robust data solutions that address business challenges, including reviewing data requirements and ensuring master data integrity.
• Identify areas for data quality enhancement and implement strategies to resolve data quality issues, working closely with program/project managers and subject matter experts (SMEs).
• Define and implement data strategy, policies, and controls to ensure the accuracy, completeness, security, and reliability of enterprise data, particularly in areas such as client valuation, pricing, and product development.
• Design and implement enterprise data governance and security strategies, including encryption, masking, and authorization methods, to safeguard sensitive information.
• Provide valuable data insights to business and functional teams, recommending enhancements to data consolidation and streamlining data collection and reporting processes through automation.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Banquet
• La Dame de Pic
• Raffles Courtyard
• Tiffin Room
• The Grand Lobby

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

• Business partnering to line managers by providing HR advice and perspective, with the objective of motivating employee’ morale and achieving a Win-win outcome for the business and employees.
• Conducts end-to-end recruitment process by doing in-house direct sourcing for most roles- provide sound advice to hiring managers on market situation and feedback on candidates.
• Responsible for campus recruitment and employer branding.
• Support the Learning & development Plan for the organisation on a year-on-year basis with follow through on training effectiveness.
• Support employee engagement activities, including organising of HR or employee recreational events or get together sessions.
• Support in employee relation matters to address potential employee’s grievances and disciplinary issues.
• Participate and support global and regional HR projects and/or initiatives at country level.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Description
We pride ourselves to provide quality services as a leading recruitment consultancy in Singapore. We are looking for dynamic, driven and focus individual to join our distinctive team in driving the business development strategy and recruitment processes for our clients. If you think you can take up the challenge as a professional Recruitment Consultant in this ‘people oriented’ field, do not hesitate, come and join us!

Responsibilities:

• Handle full suite of recruitment activities from sourcing, coordinating, interviewing, assessment of candidates to job offering and onboarding for all positions
• Drive the recruitment process by actively sourcing for talent in the related fields
• Involve actively in Human Resource activities with regards to Hiring and Managing of potential candidates
• Provide career advice to candidates and clients with regards to current market trend
• Propose and negotiate business model / plan with targeted clientele pool
• For successful candidates, Recruit Express offers an attractive remunerations, comprehensive training and a dynamic working environment and exciting opportunities to develop a rewarding career!

Interested in the above role! Please send in your CV to [email protected]

EA Personnel: Denyse Nicole Tan Shuqin
C.E.I : R1333503
Company Registration No: 99C4599

We regret that only shortlisted candidates will be contacted.

• To fully understand the structure of each deal & items stating in the checklist prior preparing the reconciliation template
• Close follow up with Line Manager to ensure checklist is drawn up for each agreement prior the deal commences, making sure the checklist is updated whenever there’s changes to the deal
• Setup contract details in system together with billing instructions to facilitate correct invoicing to customers
• Update customers on the monthly slot charges with bunker update & ensure correct fixed slot invoices issued promptly to customers
• Extraction of customers loading information – to scrutinize the report & probe agents for clarification on any data discrepancies, also follow up to ensure system gets updated with correct records
• Submit reconciliation statement to customers on their slot usage against their slot commitment, it has to be drawn up accurately & submit within stipulated timeframe

Interested candidate please send your resume to

Elaine Lee

[email protected]

(Outsourcing team: West Division)

EA License No: 99C4599