Our client is a leading provider of experience-based play facilities in Singapore who provides unique interactive play experiences to children. Due to expansion, they are looking for a Branch Manager to join their team.
Key Responsibilities:
- Oversee the branches financial performance, including budgeting, forecasting, and ensuring profitability. Connect operational activities with P&L outcomes, ensuring that all operations contribute to the branches financial goals.
- Lead, mentor, and develop branch staff. Conduct performance reviews, manage staffing levels, and foster a positive work environment.
- Ensure excellent customer service standards are maintained. Address and resolve customer complaints and inquiries effectively
- Ensure the branch facility is well-maintained, safe, and compliant with all regulations.
- Supervise and coordinate with the marketing and sales teams to develop and implement strategies that drive business growth and meet sales targets
- Implement and monitor branch policies and procedures to ensure operational efficiency and compliance, identify and address operational issues, improving overall branch performance.
Requirements:
- Several years of experience in a managerial role, preferably within the retail, cinema, or indoor theme park industry is preferred
- Proficiency in financial management, including budgeting, forecasting, and financial reporting.
- Strong organizational skills and the ability to manage multiple tasks and projects simultaneously.
- Strong leadership and team management skills, with experience in hiring, training, and performance management.
- Strong problem-solving skills
Interested candidates are invited to send in your Resume in MS Word Format* stating your past work experience, reasons for each leave, past and expected remuneration.
We regret to inform that only shortlisted candidates will be notified.
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EA License Number: 19C9782EA
Personnel Number: R23113231 (Lum Charmaine)