Total 3,584 Manager job vacancies in orchard central singapore

Founded in 2006, Sun Venture is a long-term investor with a methodical and disciplined investment approach. At Sun Venture, we invest globally and across different asset classes such as public equities, fixed income, private markets funds, real estate, private equity and alternatives.

www.sunventure.com

As an integral member of the Investment Strategy team, the Senior Manager / Manager will help shape and influence the overall direction of Sun Venture’s externally managed funds. This involves continuously assessing the appropriateness of the firm's externally managed funds across multiple asset classes, considering the changing dynamics of the investment markets.

Your primary objective is to assist Sun Venture's Head of Investment (HOI) in evaluating the strategy and positioning of Sun Venture's external managers, with a focus on public markets funds (equities and fixed income). You will be responsible for sourcing suitable funds and monitoring all outsourced mandates, emphasizing all pertinent matters for the HOI's consideration:

• Review and recommend external fund managers for public equities, fixed income, listed REITs, and (if necessary) alternatives.
• Monitor the performance of externally managed funds, determine reasons for underperformance or outperformance, and provide management with relevant information/developments about the external managers, recommending a course of action.
• Assist the HOI with investment strategy and research.
• Work with the Operations team to ensure monthly rebalancing to Strategic Asset Allocation and proper accounting of all cash.
• Help the HOI with investment-related matters, such as strategic asset allocation, tactical asset allocation, and industry research.

• Degree in Accountancy, Business, Business Administration, or equivalent. CFA qualification is a plus.
• 8-10 years of relevant investment experience in the financial industry.
• Extensive experience in portfolio investment management, including mandate guidelines, fund documentation, tracking error, alpha generation, risk budgeting, and performance attribution.
• Familiarity with portfolio construction within a multi-manager framework.
• Strong knowledge of public equities and public fixed income managers.
• Excellent analytical and critical reasoning skills, with high ethical and professional standards.
• Ability to work independently in a fast-paced environment.

We are seeking a Head of Product Growth to lead our team in expanding and optimizing our product's market presence, specifically for MiChat APP (Indonesian and Malay language). This role requires significant growth experience, encompassing strategic initiatives in user acquisition, conversion, retention, and monetization.

Responsibilities：

· Develop and implement marketing and promotion plans for Southeast Asia markets, aiming to acquire targeted users, drive conversion, retention, and monetization, and manage traffic diversion.

· Utilize data analysis to explore key effective channels and methods for acquiring new users, and continuously optimize these strategies.

· Internally build user segmentation systems through data analysis and develop corresponding refined operational strategies.

Requirements:

· Bachelor's degree or higher with at least 5 years of relevant work experience, including experience in growing projects from inception (0) to implementation (1).

· Preferably experienced in user operations, user growth, and data analysis; experience in growing overseas tool products is an advantage.

· Possesses strong business acumen, logical thinking, and data analysis skills to identify and address daily business challenges and opportunities with targeted solutions.

· Demonstrates a proactive approach to learning and strong self-motivation, excellent communication and teamwork skills, and strong execution ability.

· Fluency in Mandarin is essential for this position, as you will be working daily with counterparts based in China who communicate exclusively in their native language.

The Job:

• Oversee the handling of customer complaints and quality-related issues, ensuring timely resolution and customer satisfaction.
• Develop and maintain processes for tracking and monitoring customer issues, including escalation procedures as needed
• Responsible for surveys and handling of the responses
• Investigate root causes of customer concerns and collaborate with cross-functional teams to implement corrective actions
• Provide guidance and support to team members in handling complex customer inquiries and resolving issues effectively

The Requirements:

• Proven experience in Customer Service Management, preferably in the automotive industry.
• Strong communication skills, both verbal and written
• Strong understanding of automotive quality standards and processes

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Who we are:

Established in 2012 Weybourne is the Single Family Office of the Dyson family.  Weybourne Holdings is the family’s principal corporate group, covering consumer technology, farming, financial investments and real estate. The Group also provides financial and other professional support to the family, their Estates, and to their wider business interests. We currently have a team of around 75 employees, whose roles cover accountancy and financial control, tax and treasury, property and investment management, insurance, security, risk and governance, ESG, IT and HR.  

How we work:

With an eye on the future, we work with a strong collective purpose to offer considered and practical advice to the family and their businesses. Acting in the Families best interest is, at all times, our primary focus. We are agile and nimble; we solve problems. Embracing a challenge is part of everyday life at Weybourne, and we are always up for a challenge! Courage of convictions and the drive to push new ideas though are qualities essential across all of our team. 

The role is a key support to the CFO on bank relationship management and treasury management.  It is supported by a team of two split between Singapore and the UK.

Overview - Role and Department:

The role provides strategic direction for the treasury function and is responsible for day to day treasury management and operation for the Group. The majority of the Group and the family’s business activities are carried out through corporate entities.

Key responsibilities:

• Management of external banking relationships, especially with regards to the family office’s operational banking.
• Ensure that the cash management arrangements operate as efficiently as possible and keep pace with the evolving environment both internally and externally to ensure the Groups liquidity needs are actively managed and met. 
• Maintain suitable treasury policies and procedures to ensure appropriate controls and segregation of duties are in place that work effectively and efficiently.
• Ensure the cash investment portfolio within the Financing Entity is efficiently managed and invested given the company’s risk appetite and cash requirements. 
• Ensure there is an appropriate and robust control and reporting framework in place for the portfolio to ensure effective and timely treasury reporting. 
• Arrange external lending facilities as required to ensure flexibility for the Group and associated business entities including managing any foreign currency exposures. 
• Provide timely and accurate cash forecasts and reporting to management and Group Reporting. 
• Manage the Treasury team to ensure that treasury transactions are correctly accounted for and understood.
• Act as the business risk owner for the Financing Entity, managing risks and critical controls to ensure a robust treasury function.
• Co-ordinate the preparation of all Board papers for quarterly Financing Entity Board meetings.
• As required money market and regular foreign exchange dealing – contact with external financial institutions direct or via a variety of systems for deal execution.
• Management of intercompany loans/deposits and the administration, documentation and reporting thereof.
• Management of liquidity positions – liaison with the Finance Team and the family office businesses as well as Group concerning actual and forecast cash, identification of needs resulting in appropriate action and or trade execution.
• Assessment of treasury systems to determine an appropriate fit for the Group and family office treasury needs, working alongside the Systems Manager, implementing appropriate solutions.
• Treasury project work – as required.
• Prepare many of the papers which will be required in connection with the governance and control of the Treasury operations.
• Liaison with wider Group, subsidiary businesses and key parts of the Family Office.

Additional Responsibilities:

• Building strong and positive relationships throughout the Weybourne Group to promote effective and streamlined reporting, ensuring seamless collaboration when necessary.
• Displaying a dedicated commitment to self-improvement by actively seeking out training opportunities that enhance your role and skillset.
• Taking proactive measures to uphold exceptional work standards, taking the initiative to address any areas that do not meet requirements or raise concerns when necessary.
• Adhering to company policies, procedures, and embodying the core values of Weybourne in your conduct, ensuring alignment with the Finance team.
• Tackling miscellaneous tasks on an as-needed basis, showing flexibility and willingness to contribute beyond your core responsibilities.

• Experience of treasury operations in a multi-national and multi-currency group.
• Likely to be AMCT qualified or in the final stages of study for the qualification.
• University graduate with a business degree.
• Qualified accountant with business relevant experience from practice or commercial.
• Willingness to work in a less structured, fast moving, start-up environment.
• Willingness to use initiative in resolving operational issues.
• Ability to work as part of a team and show initiative to want to enhance processes and procedures.
• Able to juggle multiple workstreams simultaneously and deliver work on time.
• Effective, professional and diplomatic in dealing with colleagues, internal clients and third-parties.
• Willingness and ability to adapt quickly to new and unfamiliar challenges.
• Question the status quo, embrace new ideas, explore new methods to enhance processes.
• Senior member of the Global finance team able to deputise for the CFO where required.

• Discretionary bonus scheme.
• CPF Contributions.
• Wellbeing flex fund.
• Hospital & Surgical Cover.
• Dental Insurance.
• Personal Accident Cover.
• Outpatient Clinical Insurance.
• Life assurance.
• 23 days holiday.
• Employee Assistance Programme.
• Access to product discounts.
• Campus perks - free barista coffee and lunch.
• Learning & Development allowance.

• Oversee the handling of customer complaints and quality-related issues, ensuring timely resolution and customer satisfaction.
• Investigate root causes of customer concerns and collaborate with cross-functional teams to implement corrective actions
• Analyze customer feedback and quality data to identify trends, patterns, and opportunities for improvement.
• Communicate effectively with Management and other departments to provide updates on customer issues, trends, and resolutions.
• Present survey results and implementation measures to stakeholders

Requirements

• Proven experience in Customer Service Management, preferably in the automotive industry.
• Strong communication skills, both verbal and written

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

The Joint Ops Logistics Department is responsible for the management of emergency logistics plans, acquisition and management of resources across the agency. As an Assistant Manager/Manager in the Emergency Logistic Planning Branch, you are responsible for leading (upstream and downstream) planning, development, establishment and management of emergency operational plans. The jobholder will also coordinates operations, support operations between and across appointed divisions, under myriad operating environment so as to ensure continuous operationalisation of critical business functions and mission success.

You will be responsible for the following:

• Provide leadership in strategic planning for the branch to ensure readiness in ops support of roles under myriad operating environment

• Lead in the development, establishment and implementation of contingency and business continuity plans, emergency plans for ops support

• Lead, review (and revise where necessary) and validate emergency plans and related work processes to ensure that plans are implementable and adequately agile to deal with variations of the scenarios to meet emergency preparedness and business continuity objectives

• Lead and oversee the coordination, status monitoring for ops support, and functions supporting myriad operating environment to ensure coordinated, smooth, efficient and streamlined operations

• Lead in the review and development of contracts to meet agency’s strategic and operational objectives while complying to policies and government rules and regulations

The job might be for you if you possess the following qualities:

• At least 4-6 years of working experience in Emergency Planning and/or Business Continuity Planning

• Certification in emergency/crisis management is advantageous

• Ability to identify potential hazards, assess risks, and develop mitigation strategies in consultation with affected internal and external stakeholders

• Proficiency in developing and implementing emergency response (ops support) plans, protocols, and procedures

• Demonstrated skills in clear and effective communication during emergencies

• Capacity to allocate and manage resources efficiently, including personnel, equipment, supplies, and finances

• Capability to make timely and informed decisions under pressure, considering risk, impact, and available resources

• Able to structure, categorise information and reflect these in writing (e.g. for policies and planning)

• Versatile in both deskbound and operational work

• Mature, independent and resourceful

• Self-driven and always ready to strive for improvement

• Able and willing to work on weekend and after office hours if needed

• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment

To apply, please proceed to Careers@gov at

https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Asst-Manager--Manager--Joint-Ops-Logistics-Dept---Emergency-Logistic-Planning-Br-_JR-10000031341

• Min 8 years of L2 network and server support experience
• Must have experience in manufacturing / industrial experience at a manufacturing plant.
• Comfortable to work a Jurong Island

Job Description

• Provide technical support for PCs, laptops, servers, Microsoft Office, collaboration tools, security, and networks to maintain high user satisfaction.
• Assist local IT in delivering first and second-line technical support, demonstrating a customer-friendly attitude.
• Communicate effectively with a diverse range of users and peer groups across different disciplines.
• Enforce IT policies and influence users to adhere to established standards.
• Keep employees informed about IT-related progress, issues, and improvements.
• Conduct root cause analysis and actively share knowledge with global colleagues.
• Support network and regional systems for process automation and local databases.
• Work on-site projects, ranging from infrastructure upgrades to core service changes.

• Degree in a related field with Cisco Associate certified (CCNA).
• Minimum 8 years of technical IT Support (level 2) experience.
• Proven strong experience in network & server experience such as Azure cloud, Windows Server 2016 and Microsoft 365.
• Good end-user support skills, including remote desktop/remote user support, manage firewall setup, and CCTV.
• Experience in managing manufacturing site control room systems and troubleshooting hardware issues.
• Experience in Applications support - Power Automate, Power Apps, and SharePoint design is an advantage.
• Singaporean only

Reg No. R1980724

Triton AI Pte Ltd

License no. 21C0661

• Permanent Role with AWS and Variable Bonus
• MNC Manufacturing Company
• Attractive Benefits

1. Strategic Business Partnering and HR Advisory

• Build and develop a strong and trusted relationship with the HOCs/HODs, Managers and Staff of the assigned group to establish credibility and accountability
• Establish a strong understanding of the Centre’s goals, operations needs/challenges (current or future) and ground issues of the assigned group
• Be well-versed in the Expenditure of Manpower (EOM), manpower requirements, staff promotion and succession planning, etc. that are unique to the assigned group
• Provide HR advisory and guidance to influence talent decisions and adding value to the centre operations
• Work internally with Talent Development and Talent Rewards to put together the right resources to develop thoughtful solutions as well as recommendations to support the assigned groups in their issues/challenges
• Make regular visits to the assigned Centres and walk the ground to hear the voices of employees

1. Recruitment

• Be accountable for the recruiting process across job levels and functions of the assigned group
• Responsible for the end-to-end recruitment process; from gathering requirements, advertising, sourcing, interviews, and negotiation to offer management
• Advise hiring managers on hiring process and ensures that recruitment follows corporate and local laws
• Build and maintain talent pipelines; provide excellent candidate experience and create a strong brand presence for the organisation
• Participate in recruitment and outreach events
• Be an advisor to the HOC/HOD in proactively researching, exploring and developing innovative recruitment strategies to attract talents
• Develop an effective applicant tracking system to manage recruitment process and track all recruitment related activities data in a timely manner
• Responsible to provide an accurate & timely recruitment report by adapting a data driven approach to recruitment

1. HR Support Areas
2. Employee Experience

• Handle and prepare for new employee on-boarding and induction to ensure progressive assimilation to Centre and the job

· Discuss employee confirmation, transfer, conversion, renewal and re-employment with HOCs/HODs, managers and staff to ensure smooth transition to the next milestone, new position or employment phase/condition, etc.

· Coach managers on the Performance Appraisal process with Form completion and performance conversations with employees

· Prepare and handle employee off-boarding to ensure smooth and gracious exit experience, be it voluntary or involuntary exit

1. Employee Retention effort

• Propose retention options, initiatives and strategies to better retain talents and reduce staff turnover
• Conduct surveys and interviews to gather valuable feedback
• Compile and analyze data collected from employee surveys and interviews
• Identify specific areas of issues and/or concerns
• Propose and advise Action Pan to address or improve any issues and/or concerns identified
• Measure staff turnover

c) Employee Engagement & Activities

• Participate in rolling out organization-wide events and activities such as Staff Recognition Award, Recruitment Fairs, etc

d) Employee Relations

• Manage employee poor work performance, including the process of PEP (Performance Enhancement Plan)
• Manage employee disciplinary issues
• Handle employee grievances
• Manage workplace conflict and dispute

Any other ad-hoc duties assigned by your supervisor

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Ex-ess Pte Ltd

EA Licence No: 99C4599

• Perm
• At least 5 years of experience in program management, preferably in digitalization/system implementation projects
• Must have certifications in Agile (e.g. CSM, SAFe)
• Strong communicator and business acumen with experience working with senior leaders.

As a Program Manager, you will manage a team of scrum masters and oversee transformational projects from start to end and drive on-ground adoption and implementation of solutions with users and address issues dynamically.

You will primarily manage the budget and oversee the timeline, reporting the progress of the ongoing digital transformation projects, identifying and clearing gaps escalated by your project managers, ultimately ensuring the delivery of the projects, in line with the business requirements of the Company.

Job Description

Progress Tracking

• Define KPIs and measurements.
• Establish and improve reporting standards for scrum masters.
• Monitor project progress, controlling costs, achieving milestones, and meeting timelines.
• Manage overall project delivery, anticipating potential issues.

Leadership and Coordination

• Manage a team of 6, including scrum masters.
• Strategize and coordinate initiatives, highlighting project interdependencies.
• Optimize resource allocation for project success.

Risk Management

• Identify potential risks and issues.
• Implement quality control measures and propose mitigation plans to address challenges proactively.

Stakeholder Management and Communication

• Prepare presentations and documents for project progress reports and meetings.
• Communicate project updates, milestones, and outcomes to stakeholders.
• Utilize matrix reporting for tracking and reporting progress.

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• Minimum 5 years of experience in program management, preferably in digitalization or system implementation projects.
• Certifications in Agile (e.g., SCM, SAFE) are mandatory.
• Strong business acumen and understanding of business priorities.
• Demonstrated leadership capabilities to inspire and motivate cross-functional teams.
• Strong understanding of digital technologies.
• Excellent analytical, conceptualization, and problem-solving skills.
• Excellent communication and presentation skills, engaging effectively with stakeholders at all levels.
• Certifications such as PMP, ITIL, or specific technology platforms are a plus.
• Proficiency in English, both verbal and written.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• Medical & Insurance Coverage
• Bonus

Client Intro:

Our client is a global leader in consulting, technology services, and digital transformation. With a focus on innovation and sustainability, they offer a wide range of solutions to help businesses thrive in the rapidly evolving digital landscape, delivering value to clients across various industries worldwide.

Job Responsibilities:

1. Client Relationship Management:
• Foster positive relationships with our customers as their primary point of contact.
• Address all client requests and concerns promptly.
• Collaborate with clients to understand their business requirements.

2. Project Management:
• Help clients implement services and plan projects effectively.
• Ensure that contract terms and conditions are met.
• Track and manage all engagement metrics.
• Manage invoices and bills for assigned customers.

3. Business Development:
• Identify upselling and cross-selling opportunities.
• Collaborate with sales teams to expand business within existing accounts.
• Participate in client meetings and presentations.

4. Reporting and Delivery Management:
• Provide regular reporting on engagement performance.
• Monitor the engagement and ensure cost-effective project delivery.
• Monitor and manage team and deliverables

Job Requirements:

• Bachelor’s degree in business, Finance, or a related field.
• 4-5 years of experience in client engagement, project management, or a similar role within the banking industry.
• Strong communication, negotiation, and problem-solving skills.
• Proficiency in banking applications and financial services.

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package. Simply click on 'Apply here' to drop your resume or email at [email protected].

Susmita Sahu

EA License No: 91C2918

Personnel Registration Number: R23114076

We are seeking a highly skilled and experienced Senior Project Manager to join our team acting in the capacity for the Client in a regional setting and role. As a Senior Project Manager, you will be responsible for driving infrastructure developments while always ensuring compliance with client standards and policies, focusing on redundancy, safety, and risk mitigation. You will work closely with regional teams, reviewing their work and providing guidance to ensure adherence to standards and to minimize potential disruptions caused by ongoing construction works that may infrastructure services and utilities. This position requires a strong understanding of M&E systems, risk identification, mitigation strategies, and excellent stakeholder management skills.

Responsibilities:

• Play a critical role in ensuring the smooth daily operations while driving infrastructure projects.
• Review the work of regional teams to ensure compliance with client standards and identify and address potential risks to avoid disruptions to daily operations.
• Collaborate closely with regional stakeholders to provide guidance and support in the implementation of projects and risk mitigation strategies.
• Oversee the assessment of redundancy and safety measures to minimize the impact of ongoing construction works on power and utilities.
• Review technical drawings and specifications by designers and contractors with input/comments for their further development and eventual implementation.
• Develop and maintain project plans, schedules as required.
• Review technical documentation for tender ensuring that stakeholders’ and client requirements are included and met.
• Review related project documentation throughout projects lifecycle ensuring compliance to standards and policies, while providing timely input for changes, mitigating any other project risks associated to facility/operations.
• Identify and mitigate project risks and issues with clear instruction for downstream follow up and compliance.
• Maintain frequent communication and follow up on regional teams for upcoming works and tasks.
• Execute, facilitate, and review any testing and commissioning as required (ASHRAE Cx process or similar), working with all stakeholders and ensure mitigation of risks for facility/operations and compliance to standards and policies.
• Communicate project updates and progress to stakeholders in a clear and effective manner.
• Prepare presentations/reports for stakeholders/client daily/weekly and when requested.
• Foster strong relationships with stakeholders at all levels to ensure effective collaboration and smooth project execution.
• Competent in understanding client’s policies and standards to ensure downstream works are compliant through regular meetings and communications with regional teams.
• Stay abreast of industry trends, best practices, and emerging technologies related to critical facilities and technology.

The Job:

• Responsible for planning and executing on-site and off-site marketing executions designed to increase awareness & engagement for payment products and services
• Work with design teams and various marketing channel partners to develop marketing creatives
• Build placements using merchandizing tools, ensure timely execution of campaigns
  Engage with cross-functional teams for implementation of project/program requirements and troubleshooting

The Requirements:

• Minimum Degree with E commerce working experience
• 2-3 years of prior experience
  Ability to work in ambiguous situations and with multiple stakeholders

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Overview:

HER Wellness Club launched this year as Singapore’s first women’s health and wellness members club, combining Pilates, nutrition and mental wellness in one beautiful space. Our goal is to help women to be Healthy, Empowered and Resilient so they can thrive in every phase of their life.

As the Studio Manager for HER Wellness Club, you will be responsible for ensuring smooth operations and an enjoyable experience of our members in their various club activities. You will be managing administration for members and premise operations, as well as facilitating club events and activities.

This role requires a customer-oriented, resourceful and efficient individual with a passion for women's wellness and attention to detail. You will need to be comfortable with digital software as we use an online system for managing our members and booking classes.

Responsibilities:

Membership Management:

• You will be the first and main point of contact for all prospective and current clients and would have to manage all aspects of membership from enquiries and registration to class bookings and renewals with initiative and promptness
• Work with the Director to attract and retain members, ensuring growth and sustainability of the club.
• To present regular updates as defined by the Director on areas such as sales, member needs & feedback, class/event attendance, new enquiries etc…
• On-board and engage with members to understand their wants and needs in order to provide personalised support in their wellness journey

Club Operations:

• Responsible for day-to-day club operations including administrative and housekeeping duties, premise maintenance, ordering of stocks, cleanliness, safety protocols, etc.
• Communicate internally with private kitchen chef, instructors, and other team members to ensure daily optimal provision of services and member satisfaction
• Coordinate with external vendors and service providers to ensure smooth functioning and maintenance of club amenities.
• Create SOPs for different aspects of club operations including but not limited to opening/closing, events preparation, classes and more

Program Curation and Execution:

• Work with the Director to plan and execute Pilates class schedules based on optimising space, member needs and instructor availability
• Work with the Director to curate and execute a diverse wellness program of workshops, events and activities aligned with members’ interests and club values
• Manage all administrative and logistical tasks to successfully execute classes, workshops, events and activities, including but not limited to coordinating wellness experts and professionals, event set-up, issuing invoices, etc.

Marketing support:

• Administratively support Director in cultivating relationships with potential partners through arranging meetings and following up on discussions
• Following-up on potential business development leads that could help in the acquisition of new members

Requirements:

• At least 3-5 years working experience in administration, customer service and operations, especially for premium services, spaces or events
• Strong sense of initiative and responsibility, efficient, practical, with an attention for detail, good organisational skills, plus a good team player
• Warm and personable with good communication (speaking and writing) skills in both English and Mandarin
• Ability to work flexible hours, including evenings and weekends, as required for events (around 3-4 times a month)
• Preferred: Experience in studio management and/or the wellness/fitness industry preferred
• Preferred: Marketing experience
• Preferred: Passion for women's health and wellness

Join us in empowering women to prioritize their well-being and lead fulfilling lives at HER Wellness Club. Apply now to be part of our dedicated team!

The Job:

• Oversee the handling of customer complaints and quality-related issues, ensuring timely resolution and customer satisfaction.
• Develop and maintain processes for tracking and monitoring customer issues, including escalation procedures as needed
• Responsible for surveys and handling of the responses
• Investigate root causes of customer concerns and collaborate with cross-functional teams to implement corrective actions
• Provide guidance and support to team members in handling complex customer inquiries and resolving issues effectively

The Requirements:

• Proven experience in Customer Service Management, preferably in the automotive industry.
• Strong communication skills, both verbal and written
• Strong understanding of automotive quality standards and processes

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

You will:
• Supervises overall activities in the department.
• Supervises and delegates duties to supervisors and prepare work schedule for them.
• Develops weekly schedules, monitors team attendance and put up the leave calendar
• Supervises all sections and improvements in operation where she/he finds opportunities to develop service standard.
• Plans and organizes departmental periodical training sessions for staff of courtesy, efficiency and job knowledge (especially for new staff).
• Keeps knowledge/information of any change in resort policy and procedure and enforce them.
• Ensures good communication and cooperation between front office department and other departments.
• Performs all duties applicable to the night shift ensuring all report, system checks as well as run of the day (date system change) are performed accordingly to standards and hotel requirements.
• Controls expenses of front office department.
• Maintains a personalized service standard of the reception by constant training and motivation of the team members.
• Liaise closely with Housekeeping to ensure that optimum number of room / suites are available and all incoming guests requirements are met.
• Actively take part in Sales Activity within the hotel including referral of lead to the Sales office
• Reads all reservation correspondence prior to the guest arrival to understand the needs and wants of the guests, updates and corrects information in Opera accordingly
• Conducts daily briefings
• Blocks special room. Requests and personally checks them prior to the arrival of guests.
• Personally welcomes guests and allocates rooms and coordinates with supervisor for proper follow up.
• Makes sure that the service of the front office team is prompt and attentive at all times.

• Remuneration Package: Up to $8,000 + Fixed Allowances $220
• Benefits: Permanent Role with AWS and Variable Bonus
• Company Background: Leading MNC Manufacturing Company on Jurong Island

Key Responsibilities:

• Technical Support Excellence: Provide top-tier support for PCs, laptops, servers, Microsoft Office, collaboration tools, security, and networks to ensure high user satisfaction.
• Customer-Centric Assistance: Lead a team of IT Engineers to assist local IT with 1st and 2nd level technical support, always demonstrating a customer-friendly attitude.
• Effective Communication: Communicate effectively with a diverse range of users and peer groups across different disciplines.
• Policy Enforcement: Enforce IT policies and encourage users to adhere to established standards.
• IT Updates: Keep employees informed about IT-related progress, issues, and improvements.
• Knowledge Sharing: Conduct root cause analysis and actively share knowledge with global colleagues.
• Network and Systems Support: Support network and regional systems for process automation and local databases.
• On-Site Projects: Participate in various on-site projects, ranging from infrastructure upgrades to core service changes.

Requirements:

• Educational Background: Degree in a related field with Cisco Associate certification (CCNA) is preferred 
• Experience: Minimum 8 years of technical IT support (level 2) experience.
• Technical Proficiency: Proven experience in network and server management, including Azure cloud, Windows Server 2016, and Microsoft 365.
• End-User Support Skills: Proficient in remote desktop/user support, firewall setup management, and CCTV.
• Manufacturing IT Experience: Experience managing manufacturing site control room systems and troubleshooting hardware issues.
• Application Support: Experience with Power Automate, Power Apps, and SharePoint design is an advantage.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Lead, plan, and execute IT projects within the hotel, ensuring alignment with business goals.
• Oversee the implementation of new technology systems, upgrades, and integrations.
• Collaborate with various departments to identify technology needs and streamline operations.
• Manage project timelines, budgets, and resources effectively.
• Conduct risk assessments and develop mitigation strategies for IT projects.
• Supervise day-to-day operations, ensuring smooth functioning across various departments.
• Develop and implement operational policies and procedures to optimize efficiency.
• Coordinate with department heads to maintain quality standards and guest satisfaction.
• Oversee inventory management, vendor relations, and cost control measures.
• Analyze operational data to identify areas for improvement and implement solutions.
• Provide leadership and guidance to the IT and operations teams.
• Recruit, train, and mentor staff to maintain high performance and morale.
• Foster a collaborative and innovative work environment to achieve organizational goals.
• Delegate tasks and responsibilities effectively while providing support and feedback.
• Liaise with external vendors, contractors, and service providers to ensure smooth operations.
• Communicate IT updates, changes, and strategies effectively across the organization.
• Collaborate with senior management to align IT and operational strategies with overall business objectives.

Job Description

The Specialized Sales Manager and Account Executive will play an essential role in managing, developing and growing Visa’s business with our emerging clients in targeted regions. In this role, you will be the primary contact for small institutions, addressing inquiries, solving problems and freeing up resources from country-specific sales and functional areas to nurture and expand business with key clients and stakeholders. You will also be responsible for generating leads, executing sales initiatives and implementing business development and portfolio management strategies in continuous collaboration with Sales and Functional Areas. This alignment ensures our activities are in line with country, regional and global strategies.

Why this is important to Visa

Through enabling digital payments, Visa supports the communities and economies that we are part of.  Visa works with its clients, governments and other partners to make this happen.

The Sales Engine is the next step in the evolution of our sales and service approach within Southeast Asia. In this role, you have an opportunity to reshape and renew how we take care of our clients who we manage on a portfolio basis. You will also have a critical part in supporting the initiatives across geographies and functions to optimize our sales approach.

The Specialized Sales position will be responsible for a portfolio of clients (issuers and acquirers), which will include driving sales initiatives on our key products and solutions, understanding the evolving needs of our clients and ensuring Visa contributes to driving a successful partnership and business growth.

Key Responsibilities:

• Contribute to achieving Visa Business Goals in alignment with corresponding countries’ strategies and priorities.
• Lead the business and relationship development with assigned clients, aligning objectives, priorities and resources.
• Serve as the primary business contact "Account Owner" for Emerging-Mass and High Potential clients, providing day-to-day support and executing sales initiatives.
• Collaborate with country teams to secure key deals and generate leads for emerging clients, according to market coverage.
• Understand the Financial Institution's business and payment strategy across all product platforms. Segment clients as Gold, Silver, Bronze in the Sales Engine to determine prioritization of engagements and delivery.
• Develop and execute business plans to increase sales volume and market share. Identify and pursue new business opportunities for emerging Clients.
• Foster productive relationships within the client organization and Visa, understanding their decision-making process.
• Expand existing relationships and partnerships through the selling of Visa products and services, utilizing a consultative sales approach.
• Proactively provide feedback and drive improvement of existing processes and activities.
• Ensure business continuity by responding to client's requests in a timely manner when a team member is out of office.
• Document opportunities and initiatives in Microsoft Dynamics in an appropriate, consistent and timely manner.
• Comply with internal controls, developing an understanding of Visa rules, policies, processes, and procedures.
• Continually review the payment landscape and recommend, develop, and implement new approaches to growing Visa's business.

Service Management

• Oversee, report, and ensure the SLAs/KPIs of the systems under the System Family are met.
• Collaborate directly with clients (stakeholders, Operations Managers, and/or Contractors) for project delivery and maintenance support.
• Regularly update the client on operational concerns, compliance matters, and propose solutions.
• Provide monthly reports on system health, status, risk status, and the status of Change Requests/Service Requests and System Problems.
• Participate in management meetings such as CCC, Operations, Service Review, Audit, and Management Meeting.
• Review reports from Operations & Support (O&S) project teams within the System Family.
• Support O&S Project teams during Audit, Disaster Recovery/Business Continuity Planning, Backup & Recovery exercises.
• Propose initiatives for continuous improvement with recommendations to enhance IT governance & compliance and improve work quality and processes.
• Prepare an annual Management plan and submit it to the Client.

IT Configuration Management

• Regularly review IT asset inventory records maintained and updated by the Client-appointed Asset Officer.
• Oversee and review Obsolescence at the System Family Level, and notify the client in advance of potential obsolescence.
• Prepare and submit reports to the Client.

Incident Management

• Lead investigations and ensure incidents are resolved within the stipulated SLA time.
• Conduct root cause analysis for recurrent incidents and recommend improvement solutions to the Client.
• Ensure proper sign-off/endorsement by the client for incident resolution/closure and associated archival/repository.

IT Security Management

• Schedule security scans for identified systems according to policies, and verify all vulnerability rectifications are satisfactorily performed.
• Conduct weekly Security Reviews on System Access and administration patterns, and report any unusual or suspicious activities to the SMO Head Office.
• Track, mitigate, and deploy patch security vulnerabilities according to the stipulated timeline. Maintain oversight and submit monthly reports.
• Ensure applications/software/systems are updated with the latest virus/security patches.
• Escalate and/or seek Client’s acceptance and approval of assessed risks.

IT Security Compliance & QA Management

• Ensure the Systems’ compliance status adheres to applicable standards, policies, directives, and guidelines.
• Declare, review, and report compliance status to the SMO head office annually.
• During audit exercises, collaborate with stakeholders to provide responses and evidences to auditors or compliance-related declarations.
• Provide a Rectification Plan for any gaps found.
• Seek waivers on compliance when justifiable.
• Ensure all applicable standards, policies, directives, guidelines, deliverables, and quality assurance records are filed and kept up-to-date for audit and review purposes.
• Collaborate with the Client on system enhancements required for policy changes and audit requirements.
• Facilitate the resolution of issues and escalate to senior management as needed.
• Manage multiple projects under tight delivery timelines and limited budgets.
• Communicate effectively, both verbally and in writing in English.
• Conduct project planning activities and manage the execution of large-scale, high-risk, or strategic projects according to plan (Opportunity Management, Initiating to Closing).
• Evaluate complex situations accurately and identify viable solutions that create successful outcomes for the customer.
• Manage relationships with project stakeholders, including internal and external clients, keeping stakeholders informed of progress and issues to manage expectations on all project requirements and deliverables.
• Manage and communicate a clear vision of the project’s objectives, and motivate the project team to achieve them.
• Collaborate with Stakeholders to evaluate Cloud Solution Requirements and provide guidance on solution/technical architecture.
• Analyze risk, establish contingency plans, and identify trigger events and responsibilities for initiating mitigating action.

A Store Manager is to put the customer at the center of everything you do. You need to ensure the highest possible level of customer service and make sure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store, as well as follow up on the results. You will also manage the recruitment, training, and development of the Sales Advisors and the Store Management team. Our business is your business, so when you grow, we grow.​
​

Key Responsibilities:​

• Analyze and follow up store’s KPIs​
• Deliver great customer experience​
• Maximize conversion & customer service​
• Ensure store meets H&M standards​
• The ability to delegate, follow up and provide straightforward feedback with the goal to coach and develop your team 

Job Description & Requirements

Job Description:

· Lead and execute strategic campaigns and oversee tactical activities such as in-person events,email marketing, and digital campaigns.

· Coordinate with internal and external stakeholders to manage projects, ensuring smoothlogistics and timely milestone achievements.

· Monitor and track campaign progress using various marketing metrics, providing comprehensive post-event evaluation, reporting, and analysis.

· Collaborate closely with sales teams to identify and leverage opportunities that enhance leadgeneration activities.

· Designing posters, creating videos, employer branding, decorating the office for seasonalfestivities and engaging in team-building activities specifically related to marketing.

· Developing and managing marketing strategies and budgets.

· Conduct thorough market research and analysis to evaluate trends, enhance brandingawareness, and stay ahead of competition ventures.

Requirement

· Bachelor’s degree in marketing or Computer Science or relevant discipline.

· At least 5 years of proven experience in a marketing role, preferably in the IT industry.

· Experience in B2B event management or content creation is advantageous.

· Proficiency in MS Office and marketing-related software/tools such as HubSpot, Canva, Adobe Photoshop, and Adobe Illustrator

· Demonstrated ability to work independently while also thriving in a dynamic team environment.

· Strong written and verbal communication skills, with a proactive and can-do attitude.

· Exceptional multitasking abilities, comfortable managing multiple stakeholders

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: [email protected]

CEI Reg No: R1104584

EA Licence No: 99C4599

Company Registration Number: 199601303W

Position summary statement:

The Assistance Engineering Manager responsible for overseeing and executions of the overall operational efficiency and other appropriate ACMV, Mechanical and Electrical (M&E) Plant equipment operations and Maintenance operations inclusive of CAPEX expenditures and Asset Enhancement Initiatives (AEI) projects.

Primary Responsibilities:

• Plan and monitor Serviced Suites Preventive Maintenance program (PPM) program is diligently executed.
• Manage all Third Party Term Contractors contracts maintenance schedule are executed and scope of works, term and conditions as specified and agreed in the Service contracts.
• Monitors and controls expenses within all areas of the department. Participate in the preparation of the annual departmental operating budget and financial.
• Ensure Capital expenditures projects are executed timely as planned.
• Manage the daily activities of the department. Plan and organize work communicate goals, and schedule employees to ensure proper coverage.
• Analyze monthly Engineering activities to improve operating standard and minimize downtime.
• Initiate corrective and periodic maintenance to site specific requirement.
• Formulate Training blueprint to ensure all staff is properly trained and have tools and equipment needed to effectively carry out their respective job duties.
• Promote teamwork and quality service through daily communication and coordination with other departments. May assist with other duties as assigned and may serve as “manager on duty” as required.
• Maintain and repair the interior and exterior of buildings, plants and equipment, Suites rooms and contents.
• Establish and maintain procedures to:
  • Ensure the security of inventory and assets such as tools, supplies, equipment, furniture, television etc.
  • Replenish supplies and inventory in a timely and efficient manner
  • To minimize wastage
• Assisting the Risk management requirements necessary to ensure that the Serviced Suites, employees and guests are protected against any emergency crisis outlined in the Risk Management Manual.
• Ensure the implementation of Energy/Water conservation measure and initiative to achieve agreed target reduction.

Requirement:

- At least 5 to 8 years of relevant work experience, with at least 3 years in the hospitality industry in a managerial position

- Degree in a related field/ or at least a Technical Diploma

Roles & Responsibilities

• Provide foot reflexology, shoulder and hand massage to customers
• Provide foot reflexology, massage services to customers
• To perform all treatments correctly and professionally.
• Prepare treatment rooms to the standard given.
• Make the guest feel welcome.
• Work closely with team to handle day to day operations including rostering, dissemination of company updates in a timely & accurate manner
• Ability to identify issues / shortfall of business and provide suggestions / solutions to improvise
• Top quality customer service, problem solving for both internal & external customers including vendors.
• Anticipate the types of services that clients would most enjoy and benefit from and implement these types of services into their establishments.
• Work closely with the marketing team to assist with promotion & sales campaign tracking
• Explore business collaborations opportunities
• Assist in hiring when needed
• Manage stock inventory with respective team mates

Requirement

• Able to converse in basic English and Mandarin
• Pleasant disposition and must be willing to learn
• Friendly and cheerful personality
• 5 years needed with certificate Passion in reflexology and / or massage
• Fair in customer service
• Positive attitude and able to work under pressure and multi-tasking
• Enthusiastic

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Media Manager (Singapore)

Fixed term contract

As a Media Manager for our technology client, you will be responsible for collaborating with APAC-based and regional media agencies and internal stakeholders to manage ongoing media projects and campaigns across key performance and direct response programmes. 

The person will be the day-to-day consultant on media strategy for the programs mentioned above, including but not limited to channel, audience and ad format strategy, best practices and optimisation to attain program efficiency goals.

Role: 

• Drive media strategy for marketing initiatives across multiple markets APAC, with a focus on SEM, display & potentially app advertising within the gaming industry.
• Be the primary POC on media for these programs & work closely with cross-functional
• stakeholders (marketing team and media partners) to ideate, design, and launch media tests and optimisation strategies
• Manage our past campaign data sets and test learnings around channels, targeting/audience, and creative performance to gather insights to optimise the program
• Identify new growth opportunities in performance media via new channels or beta-testing new targeting capabilities or ad formats.
• Manage agency workflow as it pertains to media, such as reporting, benchmarks and media forecasting.
• Own stakeholder narratives for internal regional, and global leadership on media plan strategy, reporting, roadmaps and learnings.

You:

• BA/BS degree or equivalent experience
• Min 5 years of experience in digital media marketing 
• Good working knowledge of key performance media channels/formats across Google, Microsoft, key social platforms etc
• Experience with media planning and identifying testing and optimisations opportunities
• Strong communication skills to manage communication cross-functionally with marketing teams and media agencies.
• Data-driven. Reads and understands the data to make metrics-driven decisions.
• Stays current on evolving media trends, technology, and competitive landscape to bring opportunities to life.
• Experience managing media in other markets like Japan and Korea is advantageous. 
• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for experienced Senior Manager, IT Procurement to join us! This role will start off with a 3 year contract (subjected to renewal) and there is hybrid working arrangement. The benefits and entitlements are the same as our permanent employees.

A brief summary of your job responsibility:

• Elicit, scope and manage business requirements aligned with Government procurement strategies with application of ICT knowledge.
• Perform data analysis to enable data-driven decision on procurement strategies, supplier performance and approaches for the assigned bulk tenders. This includes research on demand and supply-related market factors to substantiate decision making.
• Manage operations of ICT bulk tender projects ensuring adherence to Government procurement processes.
• Participate in Government procurement tender and evaluation process in accordance to Government policies and procedures to meet procurement objectives with understanding of ICT industry and key players in key technical areas; provide guidance to business/technical users on specification requirements and queries.
• Draft, review and refine structure of tenders, contractual terms, and requirement specifications for ICT systems, products and services procurement.
• Advise project teams on government procurement policies and ensure compliance while meeting project needs
• Identify potential procurement risks and its implication to the project stakeholders, and propose mitigating measures to manage the risks.
• Address user clarifications to enable rapid adoption and smooth transition of participating agencies onto bulk tenders with good understanding of ICT industry key players for ICT products/services applicable to Government.
• Apply contract monitoring methods to assess suppliers’ performance, and execute contract management procedures and techniques.
• Manage suppliers (in accordance to contractual obligations) to meet stipulated service levels within scope and schedule, and perform variation and technology refresh (when necessary).
• Collaborate with project teams to ensure timely completion of procurement projects.
• Provide regular and timely project status reports to upper management and manage project timelines, stakeholders, and communications.
• Ensure compliance of ICT projects with Quality Management System (QMS) and contractual requirements.
• Conduct audit and follow-up on customers’ usage of projects.
• Perform any other duties as assigned.

To succeed in this role, you will ideally have:

• Be familiar with Government IM on Procurement
• Minimum 12 years of relevant work experience in the ICT Industry and/or Government procurement
• Experience in managing Cloud, Software as a Service (SaaS), and/or AGILE projects will be beneficial
• Participated in full software or product development cycles
• Proven experience in IT business analysis
• Experience in Project Management for Monitoring and Tracking;
• Good knowledge of ICT procurement and contract management practices;
• Ability to communicate effectively across all levels;
• Good analytical, organization and planning skills 
• Ability to work collaboratively as a team player and independently as a self-motivated individual
• Excellent oral and written communication skills, with the ability to pitch ideas and influence stakeholders
• Good command of the English language, both written and spoken
• Senior position is available, depending on years of experience.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• We have flexible working hours with hybrid working arrangements.
• Contract Staff enjoys the same benefits as Permanent Employees.