Role Description:

The Operations Manager will oversee the daily operations of our F&B facilities, ensuring efficient production, quality control, and optimal customer service. The ideal candidate will possess strong leadership skills, a deep understanding of the F&B industry, and a proven track record in operations management.

Specific Responsibilities:

1. The trainee will supervise day-to-day operations of the shop. Ensure compliance with health and safety regulations. Manage inventory levels and order supplies as needed. Monitor food quality and consistency.

2. The trainee will be capable of recruiting, training, and supervising staff members. Schedule shifts and manage staffing levels to meet business needs. Conduct performance evaluations and provide feedback. Handle employee relations and address any issues or conflicts.

3. The trainee will be able to foster a customer-centric environment. Resolve customer complaints or issues promptly and effectively. Train staff in excellent customer service practices. Deliver high-quality products or services that meet or exceed customer expectations. Address customer complaints and feedback promptly and effectively.

4. The trainee will develop and manage the budget for the Banh Mi shop. Monitor and analyze financial performance. Implement cost-control measures to maximize profitability. Trainee will oversee the supply chain, which includes procurement, inventory management, and logistics, to ensure a smooth flow of materials and products from suppliers to customers.

5. The trainee will develop and execute marketing strategies to attract customers. Collaborate with the marketing team to create promotional campaigns. Monitor market trends and adjust strategies accordingly.

6. The trainee will be able to ensure the consistency and quality of food and service. Implement and maintain food safety standards. Conduct regular inspections and audits. Trainee will work with chefs to create and update the shop's menu. Set prices based on cost analysis, competition, and market trends.

7. The trainee will learn to establish and maintain relationships with suppliers and vendors. Negotiate contracts and terms for the purchase of supplies. Trainee will prepare regular financial reports for the owners or upper management. Analyze financial data to make informed business decisions.

8. The trainee will provide ongoing training for staff to enhance their skills. Stay updated on industry trends and share knowledge with the team. Implement and manage point-of-sale (POS) systems. Utilize technology for inventory management and other operational needs. 9. The trainee will participate in local events to enhance community engagement. Build relationships with the local community to promote the shop. Ensure compliance with local regulations. Stay informed about changes in regulations that may impact the business.

Competencies:

1. Operations Management

2. Staff Management

3. Customer Service

4. Financial Management and Supply Chain Management

5. Marketing and Promotion

6. Quality Control, Menu Development and Pricing

7. Vendor Relations and Financial Reporting

8. Training and Development, Technology Management

9. Community Engagement and Adherence to Regulations

4. Duration of Traineeships: 6 months

5. Approved Training Allowance: Mature Mid-Career Individuals - $3600

6. Education Qualifications Required for the Traineeship Role Under SGUnited Traineeship:

Mid-career individuals from any qualification level can apply.

We are Assembly – and we’re not like the rest. We’re the modern alternative agency, bringing together industry-leading data, talent, and tech to Find the Change That Fuels Growth for the best brands on the planet, including Lenovo, Lane Crawford, Marina Bay Sands, and more. Our diverse, global community of over 1,600 passionate experts combines global thinking with unmatched local expertise in more than 20 markets worldwide – enabling brands to engage and move consumers anywhere. We use STAGE, Assembly’s proprietary, privacy-centric data solutions platform, to surface powerful insights that transform into actionable brand opportunities. We’re at the cutting edge of new media, technology, and platforms embedded in the lives of today’s consumers, and we’re tapped into how culture and communities’ needs change. We do this while staying steadfast in our commitment to Leave the World Better Than We Found It through measurable social and environmental impact work.

Assembly was named The Drum’s APAC Media Agency of the Year in 2021

WHO WE’RE LOOKING FOR

An accomplished Account Manager who will take ownership of some of the key data consultancy client relationships we have in the region and is primarily responsible in leading the strategic growth and client relationship while overseeing the data projects delivery of these accounts.

Due to the complex nature of these key accounts, the ideal candidate must be able to demonstrate multi-tasking and time-management capabilities to manage client stakeholders and internal teams on global, regional and local levels.

WHAT YOU’LL BE DOING ON ANY GIVEN DAY

Client Responsibilities

• Lead / Support new business pitches when required
• Manage relationship with data and consultancy clients, ensure client retention and identify opportunities to further the relationship
• Translate client briefs (business objectives and goals) into data-driven strategy frameworks with actionable KPIs
• Identify cross & upsell opportunities, build proposals, define scope and commercials to pitch initiatives
• Keep abreast of channel and product updates within the agency, ensuring these are communicated to the client where appropriate
• Act as the client lead to provide strategic POVs and recommendations
• Drive data services and products adoption on the client’s side
• Develop local and regional data offerings and services where fits

Project Responsibilities

• Support account director to determine and define project scope and objectives, predict resources and budget
• Manage/Support technical data consultancy projects including advanced analytics, business intelligence, martech, data science
• Coordinate and collaborate with colleagues across departments and regions, clients, and other internal and external stakeholders to ensure smooth project delivery with high quality
• Develops, executes, and composes clear and effective communications, trainings, and post-delivery support plans
• Build stronghold of knowledge through clients’ engagements
• Support the spread of the Data Consultancy knowledge across the company at regional level

THE SKILLS WE’RE LOOKING FOR

Essential

• +5 years data experience in digital marketing industry, with at least 1.5 years in a client facing role
• Proficient in spoken and written English, any other language is a plus
• Confident client facing attributes
• Excellent communication and project management skills
• Numerical and analytical with experience working with data specialists
• Demonstrable experience in translating client objectives into feasible, well thought-out data strategies
• Good understanding of digital data ecosystem such as tracking and metrics
• Proven track record in managing complex accounts with multiple stakeholders while developing strong client relationships
• Proactive, motivated, self starter and willing to learn
• Attention to detail with the ability to effectively do initial troubleshooting to support the technical team

Desired Skills

• Numerical and analytical
• Experience in any of AA (e.g. GA, AA), BI (e.g. BQ, Tableau), Martech (e.g. GMP, CDP) or DS (e.g. Presto) is desired
• Experience in SQL is an advantage
• Understanding and experience with digital media channels is a plus, e.g. PPC, Social, Programmatic

WHY ASSEMBLY?

• We‘re part of Stagwell (NASDAQ: STGW), the challenger network built to transform marketing. We’re nimble, smart, and digital-first, and we’re quickly growing to take on the biggest legacy holdcos.
• We care about your growth — we offer competitive salaries, annual compensation reviews, and keep detailed personal development plans to ensure you’re hitting your personal and company goals.
• We recognize and celebrate your success...all the time! Whether it’s through company meetups, employee recognition programs, or just a regular day, we make sure our people’s achievements are known and appreciated!
• We’re truly a people-first organization. That’s why we operate in hybrid model with flexibility, Work from Anywhere Scheme, allows you to be in control of your work-life balance.
• We believe in making impactful change in society, we encourage you to take Impact Leave time off from work to engage in volunteer activities with a charity that you support.

Our client, a company working in the Cyber Security Industry, is looking to hire an IAM Product Manager (Identity Access Management) to join their team in Singapore. Kindly find the details below

Responsibilities:

• You must be able to communicate with all areas of the company.
• You will work with the Product Engineering team and Product Owners in helping to define product features that meet customers’ deployment and usability requirements.
• You will work with the Marketing team in helping them to understand the positioning, key benefits, and target customers of your products.
• Work with Marketing and Product Owners to contribute to product materials, including presentations, case studies, web content, whitepapers and more.
• You will also serve as the internal and external evangelist for your products, including communication with the sales channel and key customers.
• Conduct market research, customer requirements identification, competitive analysis and industry trend studies.
• Manage market requirements ensuring their refinement and continuous assessment with the Product Engineering team.
• Help to define and build a global roadmap based on key market trends and compelling opportunities that differentiates the company in the digital identity market.
• Work with Marketing, Sales, Product Engineering, and Professional Services teams to develop and lead internal content including sales enablement training, FAQs, and cheat sheets to
• Regularly work with strategic partners, sales management, and marketing counterparts to discuss and track progress on business and marketing plans and any open issues.
• Represent as product expert at industry, channel, partner, and customer events. Education and Experience:
• University graduate with a major in Information Technology, Computer Science, or related disciplines and a minimum of 10 years of experience in IAM with emphasis on authentication and mobile security solutions.

Knowledge and Skills

• Technical aptitude, curiosity, and a keen understanding of the IAM and mobile ecosystem and its technical audiences.
• Strong experience as a product manager with a deep understanding of the motivations of technical audiences
• Solid knowledge about product development life cycle and experience involved at various stages including requirement review, UI/UX design, test case review, and production support.
• Strong ability in analyzing data to derive insights and make decisions
• A proven track record of the ability to understand technical personas and build adoption and engagement of new and existing product lines
• Knowledge in mobile/e-banking applications, software/platform architecture, market research, etc.
• Excellent cross-functional collaboration, stakeholder management, and project management skills
• Experience crafting compelling positioning, messaging and thought leadership content
• Ability to effectively influence both internal and external stakeholders across all levels of the organization
• Self-motivated, excellent communication, analytical, logical thinking, problem solving, interpersonal, and writing skills
• Willing to travel across the Asia Pacific region

Business Development Manager Job Responsibilities

Business Development Manager are playing a vital role by creating an atmosphere that establishes, nourishes

and maintains company’s culture, ensures a world class customer service experience, as well as promotes the

direction of the Company. The primary function of BDM is to oversee, direct and guide all facets of the operation

of the company to maintain the reputation, appearance and profitability of the location. BDMs will maximize

sales and achieve and/or exceed Company budgetary goals to include but not limited to sales volume, category

volume, profit margin and metric’s by following and implementing all policies and procedures of the company

and utilizing their retail expertise to recognize opportunity.

Major Duties and Responsibilities:

• Maintain a visible floor presence engaging associates and customers

• research and identify new business opportunities - including new markets, growth areas, trends,

customers, partnerships, products and services - or new ways of reaching existing markets

• Provide world class customer service by leveraging accessibility, communication, interpersonal skills and

professionalism to engage customers

• Meet and/or exceed store sales goals as directed by the Company and be in command of talent

acquisition and development

• Manage facility to ensure clean, safe, and visually appealing environment and ensure all cash handling

policies and procedures are carried out

• Accurately manage all inventory practices according to Company policies and procedures and other

duties as assigned

Tasks:

• Provide customer service by greeting and assisting customers and responding to customer inquiries and

complaints.

• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in

performing services for customers.

• Examine merchandise to ensure that it is correctly priced and displayed and that it functions as

advertised and monitor sales activities to ensure that customers receive satisfactory service and quality

goods.

• Instruct staff on how to handle difficult and complicated sales and assign employees to specific duties

and keep records of purchases, sales, and requisitions.

• Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling

merchandise.

• Plan and prepare work schedules and keep records of employees' work schedules and timecards, review

inventory and sales records to prepare reports for management and budget departments.

Inventory stock and reorder when inventory drops to a specified level and establish and implement

policies, goals, objectives, and procedures for the department.

• Examine products purchased for resale or received for storage to assess the condition of each product

or item and enforce safety, health, and security rules.

• Estimate consumer demand and determine the types and amounts of goods to be sold and confer with

company officials to develop methods and procedures to increase sales, expand markets, and promote

business.

• Formulate pricing policies for merchandise, according to profitability requirements and hire, train, and

evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.

• Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and

advertising copy and establish credit policies and operating procedures and plan budgets and authorize

payments and merchandise returns.

We are new on home and commercial storefront decoration and furniture supply.

As business development needs, we are looking for to hire 2 sales and markting managers, he/she with related experience will be given priority. The company has regular customers, and your job is to follow up on the customer's work progress. At the same time, she/he needs to find more business on the same area.

You need to work 5 days a week normally, and 5.5 day a week occasionally, sometime may need to wort at night for setup jobs.

The starting basic salary is $3000 for apprentices and $3500 for experienced ones. There is a probation period of 3 months. After passing the probation period, the salary will be increased by 300 upon signing the contract.

The sales performance is $20,000 per month. After reaching 20,000, there will be a 5% commission (excluding the 20,000).

You will have 12 days of annual leave.

We are Chinese speaking work environment, fluent in Chinese and English speaking is an advantage. .

Job Description

• To conduct feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Inputting into value engineering. Negotiating and agreeing final accounts
• Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager

Requirements

• Degree in Quantity Surveying, Cost Management/Engineering or equivalent
• Minimum 8 years' experience in related fields
• Excellent technical knowledge and experience across the full range of Cost Management duties including: Cost Estimates, Bills of Quantities, Value Engineering, Tendering and Evaluation, Contract Knowledge, Change Orders and Final Account close-out
• Candidates with experience in industrial, data centers, commercial, infrastructure, hospitality & leisure, retail fit out experience are preferred.
• Experience from consultancy background, well versed with mechanical and electrical (M&E) work experience.
• Experience in the construction of data center, lifescience/pharma and/or semi conductor facilities highly advantageous.
• Team player with excellent leadership and problem solving skills
• Excellent communication skills with the ability to negotiation, influence and persuade others

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. The incumbent will be part of VCA geographic team cluster of Singapore, Malaysia, Thailand markets (SMT), and will be responsible for consulting engagements with Visa's clients in the three markets. The team is involved in a comprehensive range of consulting services and solutions to our clients that address unique challenges in areas such as strategic growth, profitability, risk management, digital strategy and data-driven portfolio management decisions.

If you like to deliver, and execute a fact-based, data-driven solution to solve for business problems that deliver value and enable clients to win more businesses, you should apply.

What a Senior Manager does at Visa:

Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants.  The VCA team provides a comprehensive range of consulting services, data analytics and solutions to our clients that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.

We are currently looking for a Manager to undertake the delivery and execution of consulting engagements for Visa clients across Singapore, Malaysia, and Thailand, enabling portfolio growth and improved profitability in clients’ payment card business.  The Manager will also be responsible in managing all resources in the Consulting Delivery Hub in deploying the consultants to engagements across SMT based on capabilities.  The management of the Consulting Delivery Hub is critical in deriving the maximum operating efficiencies and establishing execution excellence for our clients.

As a Manager you will be leading the delivery and execution of Visa Consulting and Analytics engagements for clients in SMT. In this role, you are expected to:

• Cultivate relationship with Visa’s clients and partners - Issuers, Acquirers, Merchants & Fintech firms, by being strategically focused, optimize client performance and implement recommendations in areas of customer life cycle management, and new product development and launches.
• Have oversight, project management responsibility, and a deeper level of involvement in the major long term strategic engagements.
• Drive client conversations with the client working team, execute and embed our solutions within the client’s environment.  Building content and engagement delivery involves strong project management skills.
• Work cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa’s rich value-added services (VAS) from functions such as Marketing, Products, Risk, and Merchant Solutions.
• Develop propositions by closely working with Account Executives in managing the scope of work and project timelines
• Work across advisory practices (Risk, Digital, Portfolio Optimization, Merchants) to execute engagements across the VCA verticals.

This role reports to the Head of VCA for Singapore, Malaysia, and Thailand.

Why this is important to Visa

As a payment consulting arm of Visa, VCA is growing a team of highly specialize experts that can provide best in class payment expertise to the client. We want to bring this expertise closer to our clients by having a Manager to drive, execute, and support projects for the Singapore, Malaysia, Thailand (SMT) cluster. We are a global organization leveraging global expertise and best practice with local knowledge and understanding of our client partners. This enables us to deepen our partnership with our clients and bring value to their business.

Projects you will be a part of:

• As part of the team you will get opportunity to work on strategically important projects for clients.
• As an example, you might be working with an issuer client to assess opportunities across cardholder lifecycle, conduct gap assessment and determine strategy or provide best practice recommendation to the Bank.
• You will bring to life data analytics solutions and propensity models built by the Data Science team to ensure clients find value to take action such as running marketing campaigns to drive payment card activation and usage, changing policies or processes, launching new products, opening new channels, among other things.
• You will be the project manager of several engagements across SMT, working with the clients’ teams in providing guidance and supporting the teams in executing our solutions.
• You will be collaborating closely with VCA’s data scientists to jointly produce insights on analyses.

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. Managed services is one arm of VCA focused on delivering capability and expertise to clients.

The core responsibilities of the role include:

Program Delivery

• Manage the overall set up for delivery of managed services projects across the Singapore and Malysia markets.
• Build strong understanding of onboarding processes for vendors and partners
• Manage onboarding processes for managed services resources including premises settlement and equipment/technology requirements
• Work with internal partners such as sourcing, finance and legal, building strong relationships to optimize processes and delivery.
• Support pricing proposals for projects.
• Write and update project briefs ensuring all key details are up to date and circulated appropriately.
• Document processes, key learnings and best practices.
• Develop case studies and play back results to internal executive teams across the AP region.

Why this is important to Visa

This role will support key clients across Singapore and Malaysia. The role will help to scale our Managed Services capabilities which will support Visa’s ambition of diversifying our revenue. You will plan, manage and deliver programs in a timely and efficient method – you will own key internal and external stakeholder relationships with Visa teams and our vendors as well as supporting our clients. This will ultimately ensure a superior customer experience to their Visa card holders.

MAIN JOB OBJECTIVES

• Maximize retail sales in assigned doors to grow market share, ranking and productivity of each counter in the dedicated markets (Singapore, Malaysia, Vietnam, Indonesia, Philippines, Cambodia).

• Manage, supervise, coach and motivate BC’s and GS.

• Ensure excellence in the execution in POS and guarantee the brand image in POS aligned with the brand’s standards and guidelines.

• Coordinate in-store promotions and events execution.

• Build strong relationships with retailers at shop floor and at office level to facilitate the day-to-day operations, to maximize our performance and to negotiate extra support.

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES

• Retail Sales Development:

Build the sell-out objectives by brand and by category for the area and per door.

Identify and build the yearly sell-out strategy to gain in market share.

Propose and recommend proactively corrective sell-out actions to improve the business and seize potential opportunities.

Be on the floor to drive sales along with Retail Supervisor (in Singapore) and be pro-active in sharing feedback to RM/AM and action plan to boost sales

Build a close relationship with the Perfumes & Cosmetics airport/terminal/store retail management.

Provide monthly sell out reports & analyze POS Performance (Sell Out, market share, share of space, pricing…)

Conduct field analysis: gather and communicate information about our sell out as well as competition activities and make recommendation to the Team.

• Management of Sales Force:

Manage >10 BC or advanced BC or specialist with individual and collective meeting, adapting expectation and being fair and motivating in the way they are managed

Recruit, follow, develop, and evaluate BC (& promoters), monitoring their motivation, skills, and performance (quantitative and qualitative)

Create a team spirit getting the right person at the right place at the right moment

Organize their planning and zoning in order to maximize the sell out and profitability

Communicate monthly sales target to BCs and follow-up on their achievement.

Work, implement and follow-up on an incentive plan aligned with the sell-out objectives.

• Brand Image, Marketing & Merchandising:

Visit the POS on a regular basis to monitor stock levels, merchandising displays, product mix and take corrective measures when necessary.

Implement the Merchandising and Marketing strategy: be fully responsible for Merchandising execution, implement the planograms per door according to the agreed assortments, ensure the marketing guidelines are applied.

Ensure all POSM, testers and GWP are ordered on time and in a controlled way with the support of Commercial Executive and Retail Supervisor

Liaise with the contractors on the promotion set up and order transparencies for the POS and promotion sites.

Install new counters ensuring qualitative execution and follow up.

• Animations Management:

Coordinate the animations implementation to achieve the objectives: prepare the brief based on competition activities and field experience, coordinate with the visual merchandising the set-up installation, set the sell-out target with the Senior Retail Manager/ Area Manager and build effective 360 activation plan to achieve the target in respect with the given budget, in charge of animations report.

Recommend extra opportunities to have extra space, visuals, promotion events etc.

• Training:

Collaborate with Regional Train to train BCs on new product, sales techniques, product knowledge, and coach them on performance skills.
Ensure grooming standards, sales techniques, product knowledge are well respected.

Conduct store visits to ensure training & coaching are optimal and identify future training needs.

Assess Beauty Consultants performance on a yearly basis.

POSITION WITHIN THE ORGANISATION

Reports to: Senior Retail Manager

Direct Reports: Retail Brand Supervisor (Singapore)

CONTACTS AND RELATIONSHIPS

Internal:

Senior Retail Manager, Senior Area Manager, Regional trainer, Field Supervisor, Senior Commercial Executive, Customers Service Executive, Marketing & Product Manager, Visual Merchandiser

External:

TR Operators and their operational teams, Agency, BC/GS

As the Regional PR Assistant Manager, you are responsible for press communication and activations to drive brand awareness, traffic, as well as building media relationships. ​ In this role, you adapt global brand initiatives for regional markets to secure press coverage, media engagement, while growing the brand community across all digital and physical channels.​

What you will do:

• Lead PR agencies in the relevant markets to ensure that opportunities are maximized and manage the media enquiries
• Work with Regional PR Manager, develop and implement localized communication/PR/media relations strategy for the markets
• Establish workflow and asset co-ordination to provide the local PR agencies with all relevant brand info and strategic updates such as PR plans, press releases, imagery, samples, seeding plans, and suchlike
• Work with affiliate Marketing Team to support with the influencer strategy and seeding across the defined markets
• Manage sample movement regionally and be the point of contact for regional PR teams, agencies, and Showroom teams
• Collaborate with local teams to identify suitable celebrities and KOLs for each campaign to meet brand objective and business goal
• Support the local teams and agencies to implement press gifting and seeding strategies
• Monitor and track results against KPIs and produce weekly, monthly and quarterly reports for relevant projects

Key Responsibilities:

Product Strategy and Vision:

• Develop and articulate a clear product vision and strategy in alignment with the company’s business goals.
• Conduct market research and competitive analysis to identify market trends, customer needs, and opportunities for innovation.
• Drive market research studies to explore new technology and oversee the development of business proposals for new opportunities.

Product Development:

• Manage the entire product line life cycle, from strategic planning to tactical activities.
• Lead cross-functional teams, including engineering, design, marketing, and sales, to deliver high-quality digital products.
• Define and prioritize product features and requirements based on customer feedback, business goals, and technical feasibility.
• Create detailed product roadmaps, ensuring timely and effective delivery of product milestones.

User Experience and Design:

• Collaborate with UX/UI designers to create intuitive and engaging user experiences.
• Conduct user testing and gather feedback to continuously improve product design and functionality.

Data-Driven Decision Making:

• Utilize analytics tools to monitor product performance, user engagement, and customer satisfaction.
• Evaluate product functionalities and performance and propose enhancements to products based on market feedback.
• Analyze data to identify trends, measure product success, and inform future product decisions.

Stakeholder Management:

• Communicate product vision, strategy, and progress to internal and external stakeholders.
• Work closely with sales and marketing teams to develop go-to-market strategies and support product launches.
• Research and analyze potential partner relationships for the product and generate ideas to grow market share, improve customer experience, and drive growth.

Project Management:

• Manage the entire product lifecycle from ideation to launch and post-launch optimization.
• Ensure projects are delivered on time, within scope, and within budget.

Specific Requirements:

Industry Knowledge:

• Experience in digital product management within Healthcare/Pharmaceutical Industry/Commercial Insurance Industry etc.
• Understanding of industry-specific challenges and opportunities, and the ability to develop products that address these needs.
• In-depth knowledge of the healthcare, pharmaceutical, and commercial insurance sectors in Asia, especially China.
• Ability to design solutions tailored to the industry's stage and customer needs, ensuring commercial viability and value.

Technical Proficiency:

• Familiarity with modern software development practices and tools, such as Agile, Scrum, and Kanban.
• Experience working with development teams to build scalable and robust digital solutions.
• Experience in working with large language models (LLMs) such as ChatGPT, and understanding their applications and limitations.

Customer-Centric Approach:

• Strong focus on understanding and meeting customer needs.
• Ability to translate customer feedback into actionable product requirements.

Analytical Skills:

• Proficient in using analytics tools (e.g., Google Analytics, Mixpanel, etc.) to track and analyze product performance.
• Experience in A/B testing, user segmentation, and behavioral analysis.

Communication and Leadership:

• Excellent communication skills, both written and verbal in English. Ability to do in Mandarin will be advantageous to communicate with internal stakeholders based overseas.
• Proven ability to lead and inspire cross-functional teams.

Team Management:

• Demonstrated ability to manage and mentor a team, fostering a collaborative and high-performance work environment.
• Experience in setting clear objectives, providing regular feedback, and supporting the professional development of team members.

Qualifications:

• At least a Bachelor’s degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies), or a related field. Master’s degree is a plus.
• 5+ years of experience in product management, with a focus on digital products.
• Demonstrated success in launching and managing digital products that achieve business goals.

Job Description

· Arrange and schedule staff of the company

· Attend and arrange work with service staff

· Work with service staff to fine-tune service standard

· Keep and update weekly schedules of operations

· In charge of the admin of the Staffs including reporting to the management

· Need to manage the staff and assist the management in handling all the issues of the staff

· Attend monthly meetings pertaining to service standard matters

Requirements

· Ability to communicate well with staff from F&B joints/ Pub

· 2 to 3 years’ experience as Performing Artiste Manager or related manager

· Able to communicate well with the service staffs

· Strong experience in working in Puub environment

- Responsible for and oversee South East Asia (Singapore, Philippines, Indonesia, Thailand), & Australia (SEAA) region with local country leads (Facility Manager, Facility Coordinator, etc.).

- Work closely with local country leads on minor space planning, building and supplier maintenance and management, Business Continuity planning, CSR awareness and Health & Safety management as well as day-to-day facilities functions.

- Ensure all aspects of the Facilities Management functions are being performed satisfactorily and are maintained to a high standard and in accordance with the Client's policies and all relevant legislation across all regions.

- Work closely with local country leads to arrange works with suppliers and contractors, organize, plan and develop reactive support as required.

- Assist Regional Alliance Director on technical advisory issues/concern and propose recommendation/solution for rectifying issues/concern.

- Responsible for the statutory compliance of required regulations and ensuring all records are kept up to date and ready for inspection by our client, or any other professional body.

- Measure all service activities against recognised standards and propose appropriate and proportionate improvements to meet existing and future requirements.

- Manage relevant soft services relating to the aesthetics and hospitality services of the sites and report faults/issues as appropriate.

- Oversee the successful delivery and management of all outsourced contracts.

- Accountable for contract financial performance and risk management.

- Help to establish ‘value for money’ strategies for delivering the management services.

- Promote innovative ways to add value and reduce costs within the team and associated contracts.

- Approves purchase orders for non-controllable works and monitor service providers for payment and manages communication with finance team members and other stakeholders as required.

- Contribute to the development of the annual budget for the sites.

- Attain budget goals by analysing and evaluating financial statements, reconciling monthly statements against approved budget, and working with senior management on such financials.

- Day-to-day supervision of members of the SEA & Australia facilities team

- Manage facilities staff hours worked, sickness and annual leave.

- Ensure effective line management of direct reports and demonstrate effective people management skills to support both performance and development of colleagues

- Develop effective relationships with clients and stakeholders ensuring their satisfaction with service delivery and meet regularly with senior client management to further develop these relationships.

- Ensure compliance with HR policy and procedures.

- Communicate well and demonstrate a pleasant, polite, efficient, caring and friendly disposition to customers and clients in all areas of service.

- Any other roles & duties assign by immediate Line Manager.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Senior Project Manager

Internal Code: A24070

What will you do?

• Assist in the engagement with various stakeholders to identify the requirements and business objectives for the product.
• Assist in the work with developers to ensure swift time-to-market delivery and optimal resource utilisation.
• Assist in the work with the app architect and developers to harmonise the data structure to ensure usability and consistency of data fields across various applications
• Assist in the translation of the user requirements into detailed requirements and prototypes for the product development.
• Assist in the prioritisation activities based on business and customer impact with the product owner.
• Assist to conduct product evaluation exercises to ensure that they are consistent with product line strategy.
• Assist in driving product launches, collaborating with diverse stakeholders and other members of the product management team.
• Support the execution and follow-through of the Change Management Plan.
• Assist to conduct feedback gathering exercises from end users on the grounds for the developed products and services.

What are we looking for?

• More than 5 years of experience as a Project Manager
• Experienced in tracking projects schedule and budget

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

We, SG-BOGEN PTE LTD (www.sgbogen.com.sg), is an established specialist contractor in architectural installations in the building construction industry. Our works includes all types of facade cladding, ceiling, glazing, curtain wall and roofing works.

We invite applicants for the posts of: Project Manager / Site Manager

Responsibilities

· Plan, execute and manage site works

· Manage staff, subcontractors, suppliers and client

· Cost controls, achieve timelines and schedules

· Achieve work quality and safety requirements

Pre-Requisites

· Degree/Diploma in Building/Civil Engineering or equivalent

· Relevant site experiences

· Responsible, good work ethics with strong drive to deliver results

· Class 3 driving licence

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Team Summary

Visa’s Digital Partnerships and Fintech team is a client facing organization that sets Visa’s public digital narrative, develops commercial partnerships with industry leading brands, and manages the ongoing engagement with large and small Fintech players across the region. 

The team is responsible for managing the commercial relationships with some of Visa’s most complex and highest growth partners, as well as developing the fintech sales narrative, tools, packaged programs and deal support required to ensure Visa are the partner of choice for all Fintechs across Asia Pacific.

What a Senior Manager, Fintech Business Development, Digital Partnerships does at Visa:

• Execute our Regional Prospecting Strategy: In collaboration with the functional head, execute on delivering a defined strategy to find new opportunities for Visa’s growth in the AP region, including but not limited to content creation, research & analytics, addressable market mapping, and industry engagement.
• Deliver on Targets: Be accountable to find, nurture and execute commercial opportunities with Fintech’s, usually in the form of multi-year deals.
• Deal Negotiation: Drive Visa’s value proposition through leading commercial negotiations on deal structures for regional Fintechs across Asia Pacific.
• Product innovation: Lead opportunities to collaborate on new solution builds through client discovery sessions.
• Special Projects & Reports: Complete ad-hoc projects and create reports as needed to answer specific business questions. Support the creation of sales templates and other materials that may be useful for Business Development leads for effective selling.

Why this is important to Visa

Our fintech partners are at the forefront of driving new use cases within payments, and are some of the most innovating, and highest growth brands. The Senior Manager, Fintech Business Development is responsible for developing close relationships with these partners across the AP region and securing long term growth for both Visa and our Fintech partners.

The incumbent will be primarily measured on 3 fronts:

1. Driving Visa’s growth through securing multi region and multi product partnerships with Fintechs.
2. Ensuring all markets across the Asia Pacific region are supported on content and materials to drive in market sales strategies.
3. Engage the thriving Fintech community in Asia Pacific

Projects you will be a part of:

• Partner with the Digital Partnerships lead in markets to work on regional / global partnership opportunities especially in the sectors that connect consumers to information via devices, search, advertising, or social networks.

You will be the key stakeholder in building strong partner-relationship with clients through a thorough understanding of the business environment and of the digital landscape. Leading a remote regional team, you will implement and manage digital media plans that will support our clients in reaching their consumers and business goals

Key Responsibilities:

• Gets under the skin of the client’s business and its objectives and becomes their partner
• Team lead for day to day running of accounts, with planners and executive reporting into them. Team management experience will be very beneficial
• Be the person that finds new paths through partnerships and understanding of external and business environment as well as what is happening on the platforms to make recommendations and test new plans
• Collaborate with extended Publicis teams to develop digital strategy and media plan recommendations.
• Synthesize various media statistics and information to develop recommendations and opinions in the area of emerging media.
• Monitor plan execution and serves as first point of contact to raise and resolve any identified issues/discrepancies
• Ensure media deliverables are met on time and within budget and align with clients’ objectives.
• Generate media insights using various data sources and crafts strategic POV based on data for internal and client audiences around media, brands, consumers and experiences
• Serve as first level coach and supervisor for the team to support their knowledge of agency, client, vendor and industry basics as well as their overall skill development in the execution or monitoring of experience plans.
• Work with Planner to ensure accurate and timely invoicing (e.g. regular review of unbilled reports, resolve unbilled cases with Finance).

• Manages the assigned internal personnel, equipment, materials and subcontractors. Ensure all administrative and control requirements are met in accordance with the division’s management and control practices
• Coordinate and linking with various service companies, contractors, consultant, architect, and government, etc.
• Meeting with top management and clients to identify project requirements, delivery timelines, and costs
• Planning, executing, and supervising projects to meet management’s strategic objectives and to ensure project delivery within budget and on time
• Develop detailed project plans to guide clients, staff members, and project teams and to revise based on changing needs and requirements
• Monitoring project performance to ensure timely delivery
• Compiling and submitting project status reports to clients, management, and other stakeholders
• Leading and facilitating the overall cross-functional project team
• Monitoring and applying performance management techniques, including the use of KPI’s to improve project performance
• Managing the flow of project information between the team and the client, through regular meetings and written communications
• Identifying and monitoring project risks and planning and implementing risk mitigations
• Manage the relationship with the client and all stakeholders

OVERVIEW

CNBC International is seeking a high-performing individual to drive strategy and business development for the world’s leading business news brand, in SEA & ANZ. The CNBC International Commercial group is a small, high-impact team within CNBC International that partners, internally & externally, with C-suite executives to retain and/or pivot existing revenue streams, and fuel long-term growth. We’re looking for a collaborative thought leader, with a keen understanding of our industry trends, to lead CNBC’s distribution & business development efforts across select accounts and/or markets.

This role will have responsibility over the P&L of Distribution, Direct-to-Consumer (DTC), and Digital revenue (for select SEA & ANZ). The role is supported by local agents, by the Distribution Analyst (APAC) and the Distribution intern for whom it holds management responsibility.

KEY RESPONSIBILITIES

• Develop the SEA & ANZ commercial sales strategy and plans.
• Identify and monetise every distribution opportunity in SEA & ANZ across all operators (cable, satellite, IPTV, telecommunications, digital, broadband, and mobile).
• Execute full sales process from negotiating deals and contract terms to managing the launch of new services.
• Research and synthesise market data to identify and evaluate new business/ investment/ partnership opportunities.
• Collaborate directly with the Business Development Manager, International to proactively grow (build pipeline) licensing revenue, across different content formats, and identify new forms of content licensing opportunities.
• Collaborate directly with the B2B & DTC Manager, EMEA to grow the expansion of CNBC’s DTC products through strategic B2B partnerships.
• Participate and contribute to a work environment that furthers the core values of CNBC, including diversity, professionalism, creativity, excellence, communication, and cooperation.

• Manages the assigned internal personnel, equipment, materials and subcontractors. Ensure all administrative and control requirements are met in accordance with the division’s management and control practices
• Coordinate and linking with various service companies, contractors, consultant, architect, and government, etc.
• Meeting with top management and clients to identify project requirements, delivery timelines, and costs
• Planning, executing, and supervising projects to meet management’s strategic objectives and to ensure project delivery within budget and on time
• Develop detailed project plans to guide clients, staff members, and project teams and to revise based on changing needs and requirements
• Monitoring project performance to ensure timely delivery
• Compiling and submitting project status reports to clients, management, and other stakeholders
• Leading and facilitating the overall cross-functional project team
• Monitoring and applying performance management techniques, including the use of KPI’s to improve project performance
• Managing the flow of project information between the team and the client, through regular meetings and written communications
• Identifying and monitoring project risks and planning and implementing risk mitigations
• Manage the relationship with the client and all stakeholders

The Assistant Sales Manager mission is to primarily promote the Hotels and where possible

The Assistant Sales Manager mission is to primarily promote the Hotels and where possible, hotels belonging to the chain in his/her area/region. To achieve optimal sales at the best possible conditions for the company.

To ensure the smooth running operation of the commercial section in consultation with the Director of Sales on all matters.

The performance of the Assistant Sales Manager will be determined solely by the productivities of the corporate section as well as the overall results of the Hotel.

To assist the Director of Sales on other delegated duties, e.g. organizing cocktails/ events etc.

Career Site Job Description

The Client Services Manager is responsible for supporting centrally managed accounts across APAC and EMEA through a team of dedicated support and service staff. Provides operational business support for business partners to include daily payment operational activity, manage customer service relationship, training, customer analytics, along with resolving escalated customer issues. Must be articulate and present operational metrics and requests to leadership on a regular basis.

Responsibilities

• Lead and direct a B2B Operations Centrally Managed Team (CMA) in 12 hours shift across 5 working days. The team support is targeted to support partners across the globe with 24 by 7 environment.
• Scheduling of diverse team members to cover different time zone and languages.
• Must be able to manage multiple offsite and onsite teams. Comfortable working in a virtual/remote setup to achieve operational excellence through operational service delivery.
• Prepare training materials, documentations and SoPs to meet team needs.
• Develop and implement service plans, process for performance management, exceed SLAs and continuous improvement against established KPIs
• Provide executive level visibility to operational performance, incidents, resource management and service level performances.
• Collaborate and build strong relationship with US and UK internal support and resolution teams.
• Prepare, review, interpret and analyze a variety of information, data, and reports to recommend & implement process/ procedures to improve service efficiencies and enhancements.
• Leads strategic department projects, supporting other company project and initiatives.
• Manage KT, coach and mentor the team.
• Must continuously research for automation opportunities and standardization across various teams.
• International travel is required.

Minimum Qualifications

At a minimum, here’s what we need from you:

• Bachelor's Degree in Business, Technology, or related field
• 12+ years’ experience with business operations, B2B customer service in a financial services environment
• Demonstrate leadership skills and managerial qualities esp in team management and collaboration with internal stakeholders.
• Excellent command of English and Mandarin is required. Must be at ease and demonstrate email and phone conversation in business Chinese.
• Proficient in Excel, PowerPoint, and Word. Must demonstrate experience and confidence in doing analysis in Excel.

Preferred Qualifications

If we had our say, we’d also look for:

• Master of Business Administration
• Credit Card/Payment Scheme Industry Experience
• Experience in remote management/ tele-helpdesk teams/ operational support via email /technical customer service teams.