Total 734 Director/C-Level job vacancies in tanglin road central singapore

• Leading and motivating staff to improve customer service with clients.
• Designing and implementing strategic plans to reach sales targets.
• Cultivating lasting relationships with customers to grow customer loyalty.
• Developing and promoting weekly, monthly, and quarterly sales objectives.
• Drafting detailed and accurate sales reports.
• Working with customers to better understand their business needs and goals.
• Assessing costs, competition, and supply and demand to identify selling prices.
• Estimating sales volume and profit for current and new products.
• Establishing a sales training program to train new employees.
• Meeting with sales managers to assess company performance.
• Must be able to work on public holidays and weekend

Role Purpose

The role is to manage and develop business from a portfolio of multinational corporate accounts, with revenue delivery of >$25M from discovered contacts across assigned account portfolio. Delivers revenue to hotels globally, maximizing revenues and market share for all brands and across all segments (transient, group, project). The account portfolio is comprised of corporations which have high complexity given their size and global reach and require deployment of an account team comprised of team members deployed to key buyers, decision-makers and influencers within each account, across different geographies.

Key Accountabilities

• Identifying, soliciting, influencing and converting highly valuable revenue opportunities
• Developing and maximizing relationships with contacts at all levels within the assigned account portfolio
• Developing and executing innovative strategic plans for each account within each segment, in order to drive rate growth, shift share and deliver more customers to our growing portfolio
• Collaborating with account team members and hotel team members to successfully craft and execute global account plans with regional and local applicability
• Along with account team members, leads and directs company resources across a portfolio of multinational corporate accounts.
• Formulates the strategy to optimize account performance and strategic opportunities across IHG functions, regions, and brands.
• Along with account team members, owns the account relationship for the company, engaging the account and company business functions in all interactions (at all levels) related to our mutual business together, representing a 360 view of our account relationship.
• Leads and engages company resources which include global sales teams, regional sales leadership, hotel operations, global and regional functional groups (such as technology, multi-brand/brand, marketing, loyalty & partnerships, procurement) and senior management. Responsible for all facets of strategic account management, including the development, evolution and execution of strategic account plans, account progress updates for internal and external stakeholders, Corporate, Group and Project RFP’s, communicating brand differentiation through brand programs, agency events, roadshows, tradeshows, next-gen initiatives, B2B marketing and other sales activities
• Actively participate in travel professional and industry groups, and be recognised internally and externally as an expert in the designated market segments
• Listens to understand each account’s and each contact’s needs and expectations, and delivers tailored solutions to the account which maximize returns to the client and our business, intentionally differentiating our partnership and offerings vs. competitors.
• Drives and maximizes revenue and market share growth from each account, resulting in achievement of individual and team sales targets which contributes to the outperformance of our brands and fuels growth for the company.
• Maintains all details of managed accounts, account strategies and client engagement in CRM program

Key Skills & Experiences

Education:

• Bachelor's or Master's Degree in Marketing, Management, Business, Hospitality or a relevant field of work, or an equivalent combination of education and work-related experience

Experience:

5 or more years of progressive work-related experience in the service industry with at least 3 years in multi-unit or corporate roles, as well as demonstrated mastery of technical and business knowledge and understanding of multiple disciplines/processes related to the position. Extensive sales experience is required, as well as client management experience among large, complex meeting & incentive agencies.

Technical Skills and Knowledge:

• Thinks beyond traditional ways of doing things by using the principles of strategic account management, as well as gaining insight that is the platform for the development of creative and innovative client solutions. Possesses sufficient business acumen (financial and commercial knowledge) to assess the impact of non-traditional approaches to gaining market share.
• Knowledge and expertise, both deep and broad, of our brands, along with competitive brands.
• Experience in working in global markets, deep understanding of managing across diverse, multi-cultural teams and customer organizations.
• Sales management experience in organizing, planning and executing large-scale sales segment plans from conception through implementation and assessment.
• Strong client management, problem solving, negotiation and organization skills
• Effective verbal and written communication skills for providing information to clients, vendors, senior management and staff.
• Works effectively at board level in client companies, possess strong relationship management skills, and well-developed probing, listening, negotiating and persuading abilities.
• Knowledge of hotel sales & marketing, business planning, etc., along with strong sales ability, sales management, problem solving and analytical skills.
• Knowledge of macro-economic and industry trends, competitive landscape and other factors which influence account strategies, positions and initiatives.
• Strong commercial acumen and an ability to influence across an owned, managed and franchised environment
• Experience with franchise organization or ownership constituencies is preferable. International experience or handling accounts with international scope is required.
• Competent in allocating resources, controlling expenses and working within pre-determined budgets
• Computer skills in MS Word, Excel, PowerPoint, social media, and using sales-related software

You may apply via IHG Careers https://careers.ihg.com/en/ and enter job code 132336

YWCA Fort Canning is a beautiful accommodation of 175 spacious rooms. Nested beside the lush surroundings of Fort Canning Park, it offers a discreet sanctuary of calm in the vibrant city. As you step into this quiet retreat, you enter a world filled with warmth and serenity.

Our Sales Department is a team of highly motivated professionals responsible for marketing our rooms and hospitality services and maintaining a robust relationship with our valued customers. They collaborate closely to formulate strategies and implement business plans to encourage customers to patronize our accommodation, meeting facilities and café. We are looking for dynamic persons to join the team as Assistant Director of Sales and contribute to our service offering.

Key Responsibilities:

· To assist the Management and DOS in planning and formulating sales strategies for the sales department through a review of the market landscape and client segment and identifying sales opportunities.

· To conduct sales calls, visit potential clients, negotiate sales contracts, host site inspections, and be responsible for securing room sales.

· To prepare proposals, contracts, and confirmation letters, monthly room sales forecast and revenue, and other correspondences and forms required to ensure smooth operations of all the departments.

· To follow up with clients to obtain feedback on the services rendered and conduct post-mortem sessions when necessary, and lead service recovery for customer retention.

· To conduct market research quarterly, using the insights gained to formulate proactive strategies and plans to ensure business sustainability and profitability.

· To meet regularly with team members to present sales reports and recommendations, review sales channels and avenues, provide feedback on market situation and competitors’ analysis and contribute ideas to improve business.

· To contribute to a collaborative work culture by managing inter-department work relationships well. [GC1]

· To support any ad-hoc task as assigned by the management.

Key Requirements:

· Minimum 5 years of relevant experience preferably in the Hospitality or Corporate or Leisure sector.

· Familiar with different market segments and possess a proven sales track record of managing corporate accounts in relevant sectors.

· Sound knowledge of long-term sales strategies and associated practices.

· Driven and self-motivated, with excellent time management and multitasking skills.

· Excellent communication and writing skills.

· Good computer skills in Microsoft Word, Excel and Powerpoint.

· A proactive team player.

We emphasize on a work culture of service, commitment, compassion, respect and teamwork and developing each individual to his/her fullest potential. You can look forward to a stable and exciting career, and the opportunity to maximize your talents and potentials. In addition, you can make a difference in the local community through your work that promises to be rewarding, meaningful and enjoyable.

Join our YWCA family today!!!

About the role

The Research Director will be responsible for the contribution to the overall growth of the CX service line in Singapore. Their primary purpose would be act as the account lead and advisor to a selection of clients allocated to them across various CX programmes with a focus on driving operational efficiencies, shaping the direction of the account and ensuring strategic insights deliver value to our clients.

What you will do

CX Service Line Strategy

• Execute the global Service Line CX strategy with the CX lead.
• Help drive acquisition of new business / additional industry verticals into business unit.
• Responsible for new business development and retention of existing programmes.
• Contribute to and drive overall turnover growth for CX Singapore.
• Create / co-create powerful proposals and pitches for our clients, always innovating and surprising them with what we can do.
• Achieve set AOT & GM targets.
• Conduct market and competitor analysis.

Thought Leadership

• Build strong relationships across our business and with clients and inspire with thought leadership and innovation to deliver excellence in everything we do.
• Support and coach CX teams in driving execution, implementation and strategy driven work for our clients that incorporate CX solutions and services.
• Works with global CX teams and markets to bring best practice and thinking on similar clients and programmes to their business unit / allocated strategic clients.

Business Management

• Co-create and activate client specific account plans to meet target revenue objectives and include value added appropriate CX solutions in existing and new proposals / programmes.
• Interact with clients to promote Ipsos brand, value proposition and sell CX services and solutions.
• Develop skills and coach team to provide expertise in CX solutions.
• Contributes to the overall wider CX team collaboration.

People Management

• Responsible for the management of direct reports.
• Works closely with the CX lead to plan capacity for core research execution and programme execution to ensure delivery across programmes.
• Supports the development of the team through training and mentoring (e.g. “story telling”, insights and solutions).

Execution and Delivery Management

• Contributes and oversees the execution of projects within business unit.
• Analysis and strategic reporting involvement: produce written and visual reports that incorporate storytelling to ensure business / research objectives are met for our clients.
• Elevation of strategic reporting and advanced analytics.
• Facilitating workshops and strategy sessions.

Who you are

• At least 10 years of strong Market Research Experience (including CX experience)
• Business development (strong sales and negotiation skills) and developing strong client relationships
• Experience in relevant sectors
• Designing sound business plans outlining client, people, collaboration and financial considerations
• Strong innovative research and analytic skills
• Quantitative and Qualitative experience
• Strong client industry knowledge
• CX solutions and skills
• Advanced analytical skills
• Ideation, moderation & facilitation
• Proficiency with the MS Office package
• CX Technology experience (an advantage)
• Ability to learn other software packages

JOB DESCRIPTION

• Prepare culinary dishes and meals as per orders requested by servers
• To be accurate and consistent in the preparation of dishes
• Monitor and support other cooking staff in preparing culinary dishes and meals
• Develop new menu items while improvising existing ones
• Adhere to quality in preparing recipe and meals
• Develop and initiate cost-cutting ideas without sacrificing the quality and tastes of the dishes
• To maintain high standard of hygiene at all times
• Teach and train other staffs
• Manage and maintain kitchen expenses, food cost, inventory and staffing within budgetary limits
• Comply with nutrition and sanitation regulations and safety standards

REQUIREMENTS:

• Diploma/Degree
• Excellent cooking skills
• Facilitate effective communication and engagement at workplace
• Demonstrate sous vide method
• Facilitate effective work teams
• Maintain workplace safety and health policies and procedures
• Manage productivity improvement and supervise quality procedures
• Ability to thrive in a fast-paced environment and complete tasks responsibly
• Possess a strong sense of initiative and positive work attitude

Job Overview:

We are looking for individuals with a bachelor’s degree in music to join our team as a Music Program Director. The music programs will take place at various locations across Singapore. The successful candidate will be responsible for coordinating and overseeing these programs, ensuring that they align with our artistic and educational goals, with a focus on musical expertise and teaching quality.

Key Responsibilities:

1. Music Program Design and Course Development

• Design and plan music programs at various levels and styles, including classical, pop, jazz, etc., ensuring a wide range of music genres that meet the diverse needs of participants.

• Develop high-quality teaching syllabi and music learning courses based on best practices in music education, ensuring depth and professionalism in the curriculum.

2. Management and Supervision of Music Teachers and Performing Artists

• Recruit and manage highly qualified music teachers, instructors, and professional musicians, ensuring they have a solid music background and teaching capability.

• Regularly communicate with teachers and musicians, offering professional support on music teaching techniques and performance skills, helping them enhance teaching effectiveness and performance quality.

3. Content Quality Control and Innovation

• Ensure all music program content maintains a high artistic standard, providing challenging and educationally sound programs.

• Track global trends in music education and performance, regularly updating and optimizing the curriculum to stay innovative and cutting-edge.

4. Rehearsal and Performance Management

• Oversee the music rehearsal and performance process, ensuring that rehearsal content aligns with music education goals.

• Coordinate and organize student performances and showcases, ensuring professional standards and providing students with ample performance opportunities.

5. Professional Music Assessment and Feedback Mechanism

• Develop a systematic music skill assessment mechanism to help students understand their progress and continuously improve their musical abilities.

• Provide personalized feedback and recommendations based on students’ musical performance and progress, ensuring they receive professional guidance.

6. Professional Music Resource Management and Venue Coordination

• Manage and allocate professional music instruments, equipment, and resources to ensure smooth execution of various music programs.

• Coordinate with different venues to ensure that facilities and sound systems meet the standards for professional music performances.

7. External Collaboration and Professional Exchange

• Build partnerships with local and international music institutions, orchestras, and performance venues to expand learning and performance opportunities for students.

• Participate in professional exchanges and conferences related to music education to ensure that programs align with international standards.

Qualifications:

• A bachelor’s degree in music is required.

• Strong foundational knowledge of music and a deep understanding of music education, with the ability to recognize and promote high-quality teaching and performances.

• Strong organizational and communication skills, with the ability to manage different venues and teams effectively.

• At least 1 year of relevant work experience.

Work Environment:

This is a full-time position, with music programs taking place at various locations throughout Singapore. The monthly salary is between SGD 5,000 to 5,500, and we provide training and support for new hires.

How to Apply:

If you hold a bachelor’s degree in music and are interested in program management, please submit your resume and cover letter detailing your interest in this position.

Vegetarian Restaurant,To take charge of all kitchen matters, from changing menu and everything operations and hygience must adhere to SFA standard, need to deal with food vendors for the freshest ingredients available at the most reasonable price, must gather feedbacks from customers at all times and adjust our cuisine to their individual palates...

Job description

We are looking for an experienced Sales Account Manager to join our APAC Management team. You will work directly with clients, prospects and business stakeholders and will be responsible for delivering our regional sales strategy. This dynamic role involves selling Managed Services and Resource Augmentation to banks, asset mangers, wealth managers and other financial institutions.

This is an exciting role as we expand our capabilities globally. The preferred candidate will demonstrate an entrepreneurial spirt with a focused approach as we develop this fast-growing part of our business. This position is based in Singapore and will be focused on servicing clients in the Asia Pacific region primarily Hong Kong, India, Sydney and Kuala Lumpur.

Key Responsibilities

• Identify, develop, manage, and close new business opportunities within APAC accounts
• Identifying market opportunities through meetings, networking and other channels
• Main point of contact for existing clients, responsible for managing existing client relationships and driving renewal opportunities
• To understand each customer’s business objectives, challenges, and issues and how we present Delta Capita's (DC) outcome-based solutions to meet these objectives
• Document and manage dynamic account plans, encapsulating business requirements including white space and clear competitive replacement strategies
• Internal stakeholder management ensuring effective communication and coordination across the organisation, with all levels of seniority
• Develop a business plan and go to market/demand management initiatives leveraging DC’s organization develop core revenues and penetration across the account base
• Develop a 12-to-24-month pipeline of qualified incremental business opportunities

Job requirements

Required Experience

• Minimum of 8 years experience in sales and managing client relationships
• Strong experience in KYC or Post Trade services with a relevant network across Singapore and Hong Kong
• Experience of working and leveraging appropriate business partners, including tier 1 re-sellers, SI’s, SP’s, technology providers and software vendors
• Strong knowledge of industry trends and competition
• Knowledge of key sales disciplines- Salesforce, MEDDIC, unsolicited proposals, partner leverage Deal sheets etc
• Proven ability to manage multiple, lengthy and complex sales cycles
• Proven ability to manage net new business as well as develop existing business opportunities
• Have an interest, market opinion and existing understanding of the financial industry sector, including market dynamics and competitive landscape

Required Skills

• Hunger and strong organizational skills to develop a dynamic people-oriented business
• Excellent interpersonal and communication skills
• Accurate reporting skills and attention to detail
• Self managed - Energetic, flexible and capable of operating remotely
• Responsive to customers business needs and clear focus on maintaining excellent customer service

How We Work:

Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

This position is located in Singapore with hybrid working. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks.

Who We Are

Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non differentiating services.

A strategic and experienced Director of IT to lead hotel technology initiatives and manage IT operations. To have a deep understanding of IT infrastructure, systems management, and technology trends, as well as the ability to align technology with organizational goals. This role is critical in ensuring our IT resources are efficient, effective, and secure.

Primary Responsibilities

• Strategic Planning: Develop and implement IT strategies that align with the organization's goals and objectives. Identify and evaluate emerging technologies to enhance business performance.
• Team Leadership: Lead and mentor the IT team, fostering a culture of innovation, collaboration, and continuous improvement. Set clear performance expectations and provide regular feedback.
• IT Operations Management: Oversee the day-to-day operations of the IT department, ensuring systems and services are reliable, secure, and meet the needs of the organization.
• Budget Management: Manage the IT budget, ensuring cost-effective allocation of resources. Prepare and present budget proposals and reports to senior management and owing company.
• Project Management: Oversee IT projects from conception to implementation, ensuring they are completed on time and within budget. Coordinate with cross-functional teams to achieve project goals.
• Cybersecurity Oversight: Develop and enforce cybersecurity policies and protocols to protect organizational data and systems. Stay updated on security threats and implement mitigation strategies.
• Vendor Management: Establish and maintain relationships with IT vendors and service providers. Negotiate contracts and manage service level agreements to ensure quality service delivery.
• Stakeholder Communication: Collaborate with other departments to understand their technology needs and ensure alignment with IT capabilities. Serve as a liaison between IT and other business units.

Other Responsibilities

• Evaluate, recommend, plan and implement IT Capital and Operational related projects for the Hotel including expenditure planning.
• Lead the overall IT Department and Business units in all aspects.
• Oversee all guest-facing technologies in the hotel and ensure reliable product performance, innovative service offerings, and deliver personalized and efficient support for the same.
• Manage the day to day operations, includes scheduling and monitoring of IT colleagues attendance. Required on-site support over any special events to be planned accordingly.
• Ensures compliance, controls and security are in place.
• Ensure all maintenance contracts are reviewed and in place for all IT systems.
• Maintain an inventory list for all IT equipment and tag (not limited to computers, laptops and printers).
• Conduct PCI training and any other IT related trainings.
• Ensure that the team consistently provides a high level of operational stability for property-based technology, and high levels of service and support to colleagues and guests.
• Maintain and promote core technology standards and maintain Accor best practices in respect to property systems.
• Ensure that Accor Technology Policies and Procedures are carried out, as outlined in the Systems Manager user Guide including IT Data Protection services, Data Back-up, PCI compliance and security.
• Facilitate owner’s appointed auditors for annual IT audit.
• Provide technical expertise and project management for all technology projects.
• Provide twenty-four hour support for mission critical systems as documented in the service escalation document.
• Effectively communicates technology related plans, actions and decisions with the hotel team.
• Ensures users are aware of the support processes.
• Implement and maintain backup and emergency procedures to ensure integrity of programs and data at all times.
• Be fiscally responsible by adhering to set budgetary guidelines.
• Responsible for IT monthly accruals and forecasting.
• Provide point of escalation support to Accor team.
• Be aware of the hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by management.
• Perform other reasonable duties assigned by the management.

Team Management

• Interview, select and recruit direct reports.
• Identify and develop team members with potential.
• Conduct performance review with the team.
• Constantly monitor team members’ appearance, attitude and degree of professionalism.
• Prepare detailed induction programs for new employees.
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.

Span of Control

• IT Budget responsibilities
• IT Headcount responsibilities and Productivity

About The Role

• Full P&L responsibility for the Vitamins & Carotenoids Product Platform in Human Nutrition APAC
• Beyond P&L, responsible to drive, further develop and fulfill operational, sustainability, and reliability targets in Sales of Human Nutrition for Vitamins and Carotenoids
• Develop the organization in line with our business strategy for Human Nutrition
• Disciplinary Leadership and management of sales professionals and technical service in daily operations along all steps of the sales process

How You Will Do It

Strategy development:

• Develop and implement the regional go-to-market and account strategies in line with the business strategy; ensure account plans are fully executed with all internal and external stakeholders
• Represent the region in the strategic dialogue with the Global Business Unit (GBU) to develop future strategic options
• Understanding and reporting of market trends
• Focus on implementing regional customer portfolio strategy
• Further development and management of our local distribution strategy

Sales management:

• Optimize sales turnovers in line with business strategy, improve profitability and identify areas of improvement by analyzing and benchmarking the regional business internally and externally, steering the business team, assessing new opportunities, establishing key account concepts and recommending exiting from unprofitable businesses
• Drive for volume growth via hunting in key markets for key products in line with business strategy. Optimize business for maximum efficiency per sales channel.
• Direct the development and maintenance of operational forecasts regarding volumes, market share, financial requirements and human resources needs and monitor projected effect

Customer Management:

• Strengthen and cultivate high level relationships with key existing and potential customers/ distributors
• Key contact for problem escalation and resolution with customers and internal stakeholders
• Mange regional Distribution Network
• New Business Development and opportunity pipeline management short- to long-term

Annual Business Planning:

• Direct and realize the annual operational (budgeting) & middle-&-long term strategic planning of the regional business by setting sales volume, selling price and profitability targets per through negotiation and coordinating the relevant business activities with supply and sales organizations.

What We Look For

• Minimum bachelor’s degree in business management, Human Nutrition or other related studies.
• Minimum 10 years of experience in Marketing and Sales with broad knowledge in business operations in direct or virtual team management.
• Minimum 2 years of leadership experience

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Company Overview:

We are a leading e-commerce platform dedicated to delivering an exceptional online shopping experience for our customers. As we continue to grow and expand our presence in the digital marketplace, we are seeking a dynamic and experienced Chief Technology Officer (CTO) to lead our technology strategy and drive innovation in our products and services.

Job Summary:

The Chief Technology Officer (CTO) will be responsible for overseeing all technical aspects of the company, with a strong focus on developing and implementing technology strategies that align with our business objectives. This role will involve leading the engineering and product development teams, ensuring the scalability, security, and reliability of our e-commerce platform, and driving innovation to enhance our competitive edge in the market.

Key Responsibilities:

• Technology Strategy and Vision: Develop and execute the company's technology strategy, aligning it with business goals and objectives.
  Identify and assess emerging technologies that could impact the e-commerce landscape and integrate relevant innovations into the company’s product roadmap.
  
• Leadership and Team Management: Lead and mentor a high-performing engineering and product development team, fostering a culture of innovation, collaboration, and continuous improvement.
  Recruit, develop, and retain top talent in technology roles, ensuring the team has the skills and resources necessary to achieve the company’s objectives.
  
• Product Development and Innovation: Oversee the design, development, and deployment of the company’s e-commerce platform and related products.
  Drive innovation in product offerings, improving user experience, and ensuring the platform is responsive to market trends and customer needs.
  
• Platform Scalability and Security: Ensure the scalability, security, and reliability of the e-commerce platform, managing risks and implementing best practices in infrastructure, architecture, and cybersecurity.
  Oversee the technical aspects of large-scale projects, ensuring timely and successful delivery.
  
• Data and Analytics: Leverage data analytics to drive decision-making and optimize the performance of the e-commerce platform.
  Implement data-driven strategies to enhance customer experience, improve conversion rates, and increase overall revenue.
  
• Stakeholder Engagement: Collaborate with executive leadership and key stakeholders to understand business needs and translate them into technical requirements.
  Communicate technology strategies, progress, and challenges to the board of directors and other stakeholders.
  
• Budget Management: Develop and manage the technology budget, ensuring cost-effective use of resources and alignment with business objectives.
  Identify opportunities for cost reduction and operational efficiencies through technology.
  

Qualifications:

• Education: Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field. MBA or equivalent business education is a plus.
• Experience: At least 10 years of experience in a senior technology leadership role, preferably within the e-commerce or digital marketplace sector.
• Technical Expertise: Strong background in software development, cloud computing, cybersecurity, and data analytics. Experience with modern e-commerce platforms, APIs, and microservices architecture is essential.
• Leadership Skills: Proven ability to lead and inspire technology teams, with a track record of driving innovation and delivering complex projects on time and within budget.
• Strategic Thinking: Ability to think strategically, with a strong understanding of how technology impacts business growth and competitiveness.
• Communication Skills: Excellent communication and interpersonal skills, with the ability to articulate technical concepts to non-technical stakeholders. Korean language required to be able to converse effectively with IT engineers based in Korea.
• Problem-Solving: Strong problem-solving skills, with the ability to make decisions under pressure and navigate complex technical challenges.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Expectations of the copy-led Creative Director role

• Lead group brainstorming/concept development sessions
• Lead and inspire creative teams to develop innovative design solutions, from broad concept development through implementation
• Provide clear constructive direction on content and design solutions
• Lead creative and production teams to ensure feasibility of design solutions and articulate design principles and guidelines for implementation
• Set and manage client expectations regarding design process and deliverables
• Ideate, craft and execute original and iconic creative concepts in response to client briefs, objectives or goals
• Is responsible for the proper placement, context and meaning of every image and graphic element within a creative assignment
• Extend client relationships and explore new ways to deliver value
• Develop creative ideas that meets both our clients’ objectives as well as our business objectives, maintaining the company’s expected levels of creative excellence and professionalism
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors
• Collaborate effectively with the broader creative team to develop disruptive and iconic work
• Work closely with copy-writer to hone skills and elevate work
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors

Expectations as a member of our community

•  You believe passionately in the power of creativity to bring change to the world. But you’re realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal
• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets
• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

The Asia Business Development and Marketing team is an ambitious and talented team that deliver best practice marketing initiatives Asia-wide. The team is a critical enabler to Turner & Townsend’s growth strategy in Asia.

In line with continued business growth, we are seeking a Marketing and Communications Associate Director who will be responsible for developing and executing our marketing, communications and digital marketing plan, and subsequent initiatives Asia-wide. This role will manage the marketing budget, provide demonstrable ROI, and guide senior stakeholders to produce compelling thought leadership and insightful events.

The successful candidate will demonstrate a sound understanding of marketing strategy and execution, and operate at both strategic and hands-on level. He/She must develop strong internal relationships and be comfortable challenging and leading technical professionals. The role will directly line manage 3 existing, talented marketing professionals.

Key responsibilities include:

Strategic planning and best practice:

• Develop and execute the Asia marketing and communications strategy and plan, in line with priority sectors and markets.
• Support priority pursuits, alongside business development and operational teams, with targeted campaigns that influences buying behaviours.
• Own the marketing budget Asia-wide, overseeing requests for investment and driving ROI.
• Be brand custodian in Asia, driving brand compliance, understanding and training.
• Develop best practice processes and tools to enable high quality events and thought leadership.

External communications and marketing

• Work with Campaigns Manager for executing strategic Asia-wide marketing campaigns. This includes stakeholder management, multi-channel execution, internal communications and ROI.
• Support external communications activity including award submissions, media relations, social media, digital, and associated profile raising activities within Asia.
• Work directly with Turner & Townsend’s leadership team to provide strategic communications advice.
• Supervise external PR agency relationships and engagement to secure positive media coverage for agreed campaigns.
• Support in directing strategic-level external event, sponsorship and conference activity; implement clear strategies for priority events and conferences to drive client engagement and ROI.

Internal communications:

• Support internal communications plans targeted at employees across different offices, segments, service lines, and functions to promote employee engagement.
• Work alongside the sector/segment/cost centre leads to host strategic internal conferences and events.
• Deliver inspiring brand-led communications content and activities to the Turner & Townsend employee audience.

Reporting:

• Establish measurements and tracking to ensure and demonstrate the ROI of all communications activities.
• Establish or maintain methods that provide visibility to the Asia-wide business on upcoming activities and initiatives.
• Produce and/or contribute to Board reports, performance reviews and summaries, as needed.

Other:

• Champion global/Asia programmes, deliverables and initiatives across the region.
• Manage/supervise performance of marketing and communications professionals within Asia.
• Work as part of the Asia Pacific marketing and communications function, in addition to working with global communications professionals.
• Work in conjunction with client and bid professionals in the Asia business generation team.

Key Responsibilities:

• Directly involved in advisory support to the team in daily AML tasks such as onboarding assessment, account reviews, client update / change in circumstances, name screening and transaction monitoring, review and approval of matters escalated to Compliance such as payments.
• Ongoing management of the Second Line of Defence AML compliance program in accordance with Group directives, policies and applicable local regulatory requirements; conduct AML key controls as part of the compliance monitoring program.
• Conduct Quality Assurance checks on sampled Onboarding and Periodic Reviews.
• Conduct investigation of suspicious transactions and filing of suspicious transaction reports where required.
• Perform gap analysis on new/change in AML regulations to ensure that AML compliance is aligned with regulatory standards; identify areas for improvements and involve stakeholders for resolution.
• Maintain and update AML-related procedures and working instructions.
• Conduct periodic awareness briefing and staff trainings on regulatory requirements, internal policies and procedures pertaining to AML. Promote and manage compliance risk culture and local practice of regulatory compliance and ethical standards.
• Periodic and ad-hoc regulatory reporting or AML survey.
• Support Team in providing AML / compliance advisory support to colleagues, senior management and key stakeholders in AML and Financial Crime matters.
• Support Team in initiatives and projects, audits, reviews and investigations relating to AML and Financial Crime Compliance, and any other duties assigned by Team Head.
• Build relationships and credibility with stakeholders.
• Support Team Head in providing supervisory and guidance to the junior AML officers.
• Ensure that the AML team members are well equipped with the required knowledge and updated on the latest regulatory requirements.
• Participate and support global or regional compliance projects related to AML Compliance function.

Experience and qualifications:

• Degree holder with minimum 8 years of work experience, preferably in Private banking with experience in either AML compliance/KYC/Onboarding/KYC Quality Assurance.
• Good knowledge of MAS Notice 626 requirements and private banking industry practice.

· To perform weekly and daily ordering of ingredients for individual sections

· Supervise all cooking activities to ensure dishes are prepared in accordance to the established recipes

· Prepare mise-en-place/ingredients and ensure smooth day-to-day operations

· Ensure the highest standard of cleanliness in the kitchen at all times

· Train new employees in order to ensure consistency in food presentation, taste and texture

· Appraise the performance of the subordinate and make recommendations for promotions or other actions

· Ensuring that kitchen staff adhere to quality, hygiene and cleanliness standards

· Co-ordinate and oversee the receiving/collection of delivery of materials from suppliers

· Dealing with suppliers and ensuring that they supply quality goods at affordable prices

· Set-up for new restaurant

· Make reports on all matters pertaining to kitchen operation

· Menu planning & costing

· Creating new product and recipes

· Maintain a high standard of personal hygiene and observe all guidelines pertaining to the handling and preparation of orders

· Minimum GCE N-Level or ITE qualifications

· Minimum 10 years working experience in F&B or relevant experience

· Possess passion in culinary

· Positive attitude with ability to influence and lead a team

· Possess WSQ Food & Hygiene Certificate

· Good understanding of procedures related to kitchen operation

· Able to do split shift and work on weekends and public holidays

· Able to multi-task, adapt to fast paced environment and work under pressure

· Uphold excellent food hygiene and kitchen safety practices

· Able to speak japanese to liaise with japanese R&D team

· To perform weekly and daily ordering of ingredients for individual sections

· Supervise all cooking activities to ensure dishes are prepared in accordance to the established recipes

· Prepare mise-en-place/ingredients and ensure smooth day-to-day operations

· Ensure the highest standard of cleanliness in the kitchen at all times

· Train new employees in order to ensure consistency in food presentation, taste and texture

· Appraise the performance of the subordinate and make recommendations for promotions or other actions

· Ensuring that kitchen staff adhere to quality, hygiene and cleanliness standards

· Co-ordinate and oversee the receiving/collection of delivery of materials from suppliers

· Dealing with suppliers and ensuring that they supply quality goods at affordable prices

· Set-up for new restaurant

· Make reports on all matters pertaining to kitchen operation

· Menu planning & costing

· Creating new product and recipes

· Maintain a high standard of personal hygiene and observe all guidelines pertaining to the handling and preparation of orders

· Minimum GCE N-Level or ITE qualifications

· Minimum 10 years working experience in F&B or relevant experience

· Possess passion in culinary

· Positive attitude with ability to influence and lead a team

· Possess WSQ Food & Hygiene Certificate

· Good understanding of procedures related to kitchen operation

· Able to do split shift and work on weekends and public holidays

· Able to multi-task, adapt to fast paced environment and work under pressure

· Uphold excellent food hygiene and kitchen safety practices

· Able to speak japanese to liaise with japanese R&D team

This role is responsible for organizing the operations standards and approach to drive and achieve cost to serve targets, compliance standards. The incumbent will also support commercial solutioning requirements including integration of various services to formulate a customer response. Oftentimes the customer solutioning is triggered by a formal customer request. It is responsible for ensuring strict compliance to process standards to ensure service texture consistency across Asia. Role will deliver continuous improvement on processes to meet business and efficiency requirements, ensuring process stability and capability. The incumbent will work with operating regions to deliver compliance to operational KPI's that meet industry and customer requirements.

Process Engineering & Performance Management
- Manage, reengineer and enhance operations processes for all LOBs, ensuring standardization as appropriate, stability and capability versus market demands. Design, re-Engineer and deploy OTC process and seamlessly links the FLO to the GBS across all functions.
- Ensure strict compliance to process standards to ensure service texture consistency. This includes the development of an operational organization which will support our standard process.
- Continuously enhance processes to meet business and efficiency requirements. This includes performing ad-hoc reviews and audits of standard operating procedures to streamline and automate operations.
- Deployment of relevant operational KPI’s that ensures high level of service delivery. Work with regional and key account owners to define Service level commitments that is clearly linked to our cost to serve. Any exceptions will need commercial and operational leadership approvals to ensure relevant are costs or approved.

Operations Excellence & Management
- Develop and maintain systems to establish standards and measurements relating to activities and products to instill a performance-based measurement culture.
- Develop quality data sources and conduct statistical quality control.
- Deal with non-compliance cases timely and reduce the impact to business.
- Vendor management and build strong relationships with the vendors. Conduct routine audits on quality of vendors’ services provided, ensure alignment with SLA.
- Negotiate for better rates with vendors for APLL group (purchasing power).
- Develop a process to develop internal capability in managing operations.
- Coordinate the Continuous Improvement activities to provide broader business benefits and a centralized focus whilst establishing a common reporting methodology.
- Organize the appointed region’s operations standards and approach to drive and achieve cost to serve targets, compliance standards.
- With Regional Leadership, measure use of resources and ensure high level of productivity to lower cost.
- Drive unit metrics mindset and measure outputs consistently to power cost improvement. Develop and prepare regular statistical reports and monitoring tools on project operation performance – performance reports, productivity reports, costing reports etc.
- Determine operational metrics by studying business models; gathering information; evaluating output requirements and formats.
- Review and interpret operational data to identify operational issues and provide solutions which optimize service levels, efficiency, and overall process flows.
- With Regional teams, support the development on organizational design the meets efficiency and commercial growth objectives.

Solutions Engineering and Commercial Support
- Support the logistics and solutions engineering requirements of commercial pursuit which includes the integration of physical, information and document solutions relevant to complex pursuits.
- Work with other stakeholders on new business & innovation activities to support new service development to enable an aligned approach.

Leadership
- Lead and develop team members to drive and manage transformational change.
- Manage resources including tackling staff performance issues and identification of training needs, reviewing productivity and local recruitment.
- Ability to inspire teams to accomplish objectives.
- Drive thought leadership in scope with intention of improving our product to compete and cost to serve.
- Engage Commercial, Regional Leadership teams, Functional Leads, and external stakeholders to effectively to carry out above responsibilities.
- Lead in the implementation of Greater Asia’s initiatives to achieve regional goals.

Financial
- Support achievement of CM, OI relevant to scope
- Review annual budget and present to Senior Leadership team.
- Meet or exceed budget for the department.
- Monitor weekly operation movement and performance based upon agreed KPIs.

Qualifications

-Degree or equivalent in Business, Logistics, or related field

-Minimum 8-10 years of experience working in multinational corporations; preferably in transportation, freight, supply chain or logistics industry.
-Experience in implementing LEAN and six sigma methodologies.
-At least 5 years of team management experience managing a large team of more than 10; preferably in global transportation.

Job Description & Requirements

The Business Development Director leads all business development efforts within the organisation, including the development and implementation of business development strategies and activities.

He/She spearheads business growth through expanding current businesses and exploring new markets and opportunities. He/She also leads business development activities through cross-function collaborations. He/She grows the market share of the organisation through partnerships, Joint Ventures (JV) and Mergers and Acquisitions (M&A).

He/She is assertive and insightful, and possesses strong business acumen that enables him/her to seek out new growth opportunities. He/She keeps abreast of market trends, industry events, competitors and clients' needs in order to pursue growth opportunities. He/She is able to respond quickly to improve the effectiveness of current plans to ensure success in a competitive and global market place.

He/She maintains rapport with potential and existing clients, and networks extensively outside of the office to develop business relationships.

Responsibilities

• Communicate business development strategies with key internal stakeholders.
• Confirm business agreements with identified partners, suppliers and vendors according to existing market expansion plans.
• Define research scope and objectives to understand business environment.
• Develop plans for new market entry, existing market expansion and resource management.
• Drive engagement with new target customer segments with other departments.
• Evaluate business opportunities using business analytical tools.
• Evaluate new businesses and regional relationships to increase market share through partnerships, Mergers and Acquisitions (M&A) and Joint Ventures (JV).
• Evaluate strategies to leverage relationships and network for business opportunities and partnerships.
• Lead M&A, JV and partnerships negotiations.
• Lead conversion of proposals to confirmed M&A and JV deals.
• Lead delivery of solutions to clients' needs with other departments.
• Lead identification of opportunities to enhance current products and services with internal stakeholders.
• Lead monitoring of targets and goals with internal stakeholders.
• Lead relationship building with industry players.
• Perform cost-benefit analysis of M&A, JV and partnerships deals.
• Review business development strategies to ensure alignment with overall corporate strategies.
• Review due diligence reports on M&A and JV deals.
• Review emerging trends and market movements to identify potential revenue streams and business threats.
• Work with internal stakeholders to adapt existing products and services for new markets and business opportunities.

About the role

The Associate Director will be a key leader within the Corporate Reputation (CPR) and Public Affairs (PA) team at Ipsos Singapore. This role involves managing a diverse portfolio of public and private sector client projects, overseeing a team of researchers, and ensuring successful project execution. The Associate Director must possess a deep understanding of research methodologies and the ability to translate data into actionable insights for clients.

What you will do

1. Team & Project Management:

• Lead and manage a team of researchers, providing guidance, mentorship, and support in their professional development. This includes conducting performance reviews and creating development plans in collaboration with the business area Director.
• Oversee the execution of both CPR and PA projects, ensuring timely delivery, high-quality outputs, and client satisfaction.
• Direct complex, high-value projects, demonstrating advanced research skills and knowledge.
• Take ownership of project profitability and manage budgets effectively.
• Proactively resolve project-related issues and ensure the team operates efficiently.

2. Client Engagement & Business Development:

• Build and maintain strong relationships with existing clients, understanding their needs and identifying opportunities for repeat business.
• Actively participate in business development initiatives, contributing to the growth of the CPR and PA business unit.
• Collaborate with the business area Director to develop and implement client development plans.
• Represent Ipsos as a brand ambassador, showcasing the company's expertise and values to clients.

3. Research & Insights:

• Design and implement research projects utilizing advanced qualitative and quantitative techniques.
• Analyze research data to generate meaningful insights that address client challenges and inform their decision-making.
• Deliver compelling presentations and workshops to clients, effectively communicating research findings and recommendations.
• Stay abreast of industry trends and best practices in corporate reputation, public affairs, and market research.

Who you are

The ideal candidate will be a highly motivated and experienced research professional with a proven track record in corporate reputation and/or public affairs. You should possess;

• Substantial experience in managing research projects and teams, ideally within a consultancy or agency environment.
• Strong understanding of both qualitative and quantitative research methodologies, with the ability to apply them appropriately to different client challenges.
• Excellent communication, presentation, and interpersonal skills, with the ability to build rapport with clients and colleagues at all levels.
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
• A deep understanding of the Singaporean business landscape, including both the public and private sectors.

Are you someone with seafaring background combined with shore experience in the crewing department looking for your next career progression as a Crewing Director for a fleet of Oil tankers?

This is an excellent opportunity to lead a sizeable team and manage 100+ vessels in a operational excellent role within the crewing department in Singapore for a growing shipping conglomerate.

The ideal candidate is someone who has managed a team in the past, prior seafaring background as a Master/Chief Engineer and with an understanding of oil tanker matrix.

Please note that only shortlisted candidates will be notified.

POSITION SUMMARY

Responsible for proactively soliciting and managing large group with meeting/catering opportunities with significant revenue potential. Manages and converts all corporate group/catering opportunities not handled by the MICE team of 79 rooms and below. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over to the Event Management team properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.

CANDIDATE PROFILE

Education and Experience:

High school diploma; 5 years’ experience in the sales and marketing, guest services or related professional area. OR

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK SALES ACTIVITIES

Understanding Market Opportunities & Driving Revenue:

• Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity.
• Responds to incoming group/catering opportunities for the property that are outside parameters of the Group Sales.
• Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue.
• Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events.

Maximizes revenue by upselling packages and creative food and beverage:

• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

Providing Exceptional Customer Service:

• Handles complex business with significant revenue potential as well as significant customer expectations.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
• Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Provides excellent customer service in order to grow share of the account.

Executes brand’s Customer Service Standards and property’s Brand Standards:

• Executes and supports the business Customer Service Standards and property’s Brand Standards. Participates in and practices daily service basics of the brand.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.
• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

Building Successful Relationships:

• Works collaboratively with off-property sales channels (e.g., Group Sales, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.
• Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff.

Additional Responsibilities:

• Utilizes intranet for resources and information. Conducts site inspections.
• Creates contracts as required.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Team Summary

Issuing Solutions refer to a comprehensive set of Visa products and services that help Issuers and other financial institutions manage and grow their payment card portfolios. These solutions cover areas such as fraud prevention, loyalty capabilities, data analytics platforms, issuer processing, and network services. By leveraging the power of VisaNet for secure, reliable payment processing along with our loyalty and other Issuing solutions, we enable our clients to deliver exceptional value to their customers. This integrated approach ensures that our clients can meet growth needs and regulatory requirements while fostering innovation in the overall payments ecosystem.

What a Senior Director, Issuing Sales, Value Added Services (VAS) - AP does at Visa

The Senior Director, Issuing Sales, Value Added Services (VAS) - AP will be accountable for driving top line revenue growth and overall market adoption of Issuer-centric products across the region to support Visa’s aggressive growth targets for VAS.

This role is based in Singapore and reports to the AP head of VAS.

This leader will drive maximum value by targeting both existing clients and net new clients. His/her primary responsibilities include: driving revenue, retention, and renewals, managing day-to-day relationships with strategic clients, and ensuring optimal customer engagement post-sales through operational excellence.

Importantly, the Sales focus for this role will be on an Issuer-centric client segment vs. a specific Solutions domain. As such, the leader will be accountable for managing Sales of multiple solutions domains that address the needs of Visa’s Issuer clients. This will include select Risk Solutions in addition to Issuing Solutions, and the selected leader will manage a team of sellers with fluency across each.

Responsibilities:

Business Results 

• Exceed aggressive sales targets for Visa Issuing Solutions AP
• Work cross functionally to develop and deliver annual and 3Y revenue & profitability plans
• Support the build of and adherence to regional ‘go to market’ plans
• Achieve objectives and outlook by leading sales alignment with global and regional Issuing product and solutioning teams and other Visa functions
• Proactively help AEs / Sales Generalists identify opportunities to leverage existing Issuing products and solutions
• Drive teams to create a high value pipeline for new business and upsells
• Lead teams through the sales cycle from prospecting through close
• Enable sales acceleration and prioritization of activities with high potential client targets, use cases, industry segments, etc.
• Lead regular pipeline review and problem-solving sessions with salespeople and help problem solve when client plans are stalled
• Align client goals and timelines, executive engagement, and the effective delivery of value propositions
• Inspect progress and adjust activities as needed to achieve results
• Drive implementation of sales initiatives, report sales activity levels, close monitoring of forecast and pipeline
• Ensure roll out and adoption of sales best practices

Leadership & Team Management

• Manage a regional team of sales and business development managers, oversee other functional activities as needed (e.g., Marketing)
• Ensure high performance, team cohesiveness, and individual seller development
• Deploy resources for optimal growth across the wide set of opportunities
• Establish consistent, effective processes that incorporate the use of proven sales methodologies
• Build team’s product knowledge across all related Product domains so they can demonstrate product/service capabilities to customers

Collaboration & Partnership

• Work with cross-functional partners to ensure we have what we need to be successful with clients
• Manage close working partnerships with Visa stakeholders in each market/region – GCMs, AEs, Heads of Product, Risk, Corporate Relations, Legal, Interchange, etc.
• Collaborate closely with regional leadership and global Product to ensure the regions product requirements are clearly understood and delivered
• Partner closely with regional and global Sales enablement functions – including GTM & Commercialization and Sales Operations – to adhere to best practices in making Visa Products easy to buy and easy to sell
• Partner with local Sales Engineering teams to inform detailed development and delivery of customer-centric Issuing solutions
• Work with Legal to ensure client contracts drive to successful outcomes for both Visa and our clients
• Work with Client Delivery and Client Services to handoff the sale to implementation and ensure well-run projects
• Facilitate the capture and communication of client feedback on product and VAS to inform product evolution.

• Overseeing the daily business and administrative operations and improving operating procedures for optimal efficiency
• Assessing and enhancing the efficiency of internal and external operational processes
• Leading and motivating staff to achieve sales and organisational objectives
• Overseeing the recruitment process to attract the best candidates and reduce employee turnover
• Mentoring and inspiring employees to key into the vision of management
• Establishing policies that improve and promote company vision and culture
• Evaluating company performance and recommend strategies to improve results
• Collaborating with management and other stakeholders to raise capital and carry out other business-expanding strategies

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