Job Descriptions:
โข Maintaining and troubleshooting hardware faults on devices such as computers, laptops, printers, scanner and other peripherals.
โข Monitoring and troubleshooting network-related issues, including connectivity problems, internet outages, and LAN/WAN performance degradation.
โข Maintaining security measures to protect systems and data from potential cyber security threats, including installing and updating antivirus software and conducting periodic security audits.
โข Ensuring data integrity and implementing backup/recovery procedures to prevent data loss. Additionally, helping users recover lost or corrupted data when required.
โข Maintaining an inventory of hardware for common IT procedures, troubleshooting and guides and system configurations to assist users.
โข Ensure IT and practices and procedures comply with relevant regulations and internal policies.
Job Requirements:
โข Degree in Computer Science, Information Technology or equivalent
โข Observant & Fast learner.
โข Minimum 3 year of relevant working experience in infrastructure support.
โข Good knowledge of server systems and networking and server operations.
โข Strong problem-solving skills and positive attitude.