Total 4,507 Full-time job vacancies in bukit pasoh central singapore

About the role

The incumbent will be leading a team and be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

• Lead the Customer service team for Sea freight
• Liaise with customers on the standard operating procedures
• To meet up with clients on projects / special matters
• Prepare customer key performance index reports
• Promptly handle customers / team escalations
• To implement corrective actions and preventive measures for immediate service recovery
• To co-ordinate with Ocean carriers for bookings / uplift upon escalation from team
• Attend to freight management and rates negotiation
• Provide quotes / rates to COD customer or overseas offices
• Liaise with overseas agents on the various requirements and rates
• Review the profit & loss of product desk
• Analyse job file purchasing and raise concern to Pricing team
• Review & approve changes of work processes before escalation to Head of Sea Freight
• Conduct recruitment exercise for officer / executive position when needed
• Provide related training concerning the BU to new staff assign to the team
• Joint sales visit to resolved operations issue when necessary

Team Management

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
• Ensure team understanding and implementation on Bollore’s Value in daily work behaviors
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
• Plan and monitor team development together with HR Division
• Ensure updated Job Description availability for the team by coordinating with HR Division
• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma / Degree preferred
• Minimum 8 years of experience in freight forwarding with sea freight experiences
• Previous customer service experience is an added advantage
• Possess excellent communication and interpersonal skills
• Pleasant personality and a good team player
• Proficient in MS Office & ability to work independently
• DGR trained will be an advantage
• Location: 101 Alps Ave Singapore 498793 (Designated transport Pasir Ris, Ang Mo Kio, Tanah Merah, Tampines, Admiratly, Yishun and Sengkang)

About the Opportunity

This role in our Technology squad is embedded in a high caliber, cross functional team that develops and executes our exciting technology strategy to deliver better outcomes for our business and customer.

As a Software Engineer, you will be working with an agile and innovative team and build on your technical expertise with a myriad of technologies, projects and platforms to deliver our business priorities and conquer technical challenges.

What You'll be Doing

• Support the delivery of projects in all aspects of Software Development Life Cycle including system analysis, design, development, quality assurance, UAT, maintenance and ongoing support.
• Contribute to Agile software development lifecycle and be familiar with DevOps processes.
• Develop pragmatic and fit for purpose solutions of high technical quality.
• Work with stakeholders to define and clarify functional requirements and scope to deliver robust cost-effective solutions.
• Maintain software design, engineering processes and quality standards.
• Identifying and addressing bottlenecks in the application or broader infrastructure.
• Assist with ad-hoc duties assigned by Manager.

What We Are Looking for

• Diploma/Degree in Information Technology/Computer Science or related fields.
• 2 years’ experience in full stack software development.
• Required skills: C#, .NET Core framework, Angular.
• Knowledge in DEVOPS, Docker Container, Cloud Implementation, Secured Webservice will have an added advantage.
• Highly collaborative team player, detail-oriented and passionate with technology.
• Ability to thrive in fast-paced, exciting environment.

We regret that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://www.alliancehealthcare.com.sg.

We are currently seeking administrative support to our managed Healthcare team to drive the development and expansion of our Business. You will be supporting the client servicing team to ensure the administrative aspects of things.

What You'll be Doing

• Creating user accounts for corporate customers
• Assisting the Servicing team in the preparation of documents & policies
• Sorting and filing of documents
• Data cleansing and sorting
• Assist in any other ad-hoc duties that are assigned by the manager

What We Are Looking for

• Diploma in any discipline
• Candidates with related experiences (Admin / Customer service / sales support) will be an advantage but not essential
• Able to follow standard work processes independently
• Meticulous
• Good team player with good communication skills

We regret to inform that only shortlisted applicants will be notified for a virtual interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.

Job Title: Senior Quantity Surveyor (ID8345)
Location: Ubi, Singapore
Working Hour：Monday to Friday 9am - 6pm, Saturday 9am - 1pm
Salary: $4000 - $4500

Job Description:
-Expertise in tender platforms and submission processes, ensuring tenders are accurately quoted and submitted based on company strengths and tender requirements.
-Attend tender site briefings, preparing quotations that align with project specifications and client expectations.
-Design solutions according to client expectations and ensure they are reflected in tender submissions.
-Organize and present post-tender clarification meetings, preparing responses and managing client queries.
-Submit required tender documents, including organizational charts and project track records.
-Conduct online presentations using PowerPoint and other relevant tools, and manage virtual meetings effectively.
-Develop and manage project master programs and independently prepare and submit all required client documentation for awarded projects.
-Pre- and post-tender, ensure full compliance with all authority requirements, including NEA, PUB, LTA, MOM, SP, and N-Parks.
-Understand project requirements and prepare 3D detailed drawings and space planning using AutoCAD.
-Complete assigned work within deadlines, maintaining high standards of quality.
-Attend meetings with consultants, main contractors, and site stakeholders to ensure project alignment.
-Work independently, showing strong organizational and time management skills.

Requirement:
-More than 4 years of relevant work experience required for this role

Job Title: Sales Associates (Education Consultant) (ID1588)
Location: Pioneer
Working Hours: Mon to Fri 8am to 5pm
Salary: $3000-$3500

Job Description:
• Manage Sales and Business Development in Singapore and Region
• Develop new accounts by generating leads and follow up
• Identify and pursue new market opportunities
• Provide course/training consultancy, course/training proposal and quotes for potential clients
• Ensure smooth experience from enquiry to final registration of course/training
• Responsible for Marketing activities such as strategies and to-market messaging
• Required to maintain Sales documentation and reporting
• Understand market conditions and report back to Management
• Meet or exceed Sales quotas as set by Supervisor

Requirements:
• Diploma holder in Engineering/Marketing or its equivalent
• Good communication, customer service and interpersonal skills. Good presentation skill is needed
• Good problem-solving capabilities
• Have a good sense of urgency, meticulous, attention to detail and demonstrate initiative with good follow-up skills
• Able to work independently, multitask, good team player and work in fast-paced environment
• Willing to travel when needed

· Handle customer's enquiries and booking of appointment.

· To uphold and maintain the highest customer service standards of the Spa.

· To be knowledgeable of the services provided, and to effectively respond to customer queries, needs, and expectations.

· Make recommendations on our products and treatments a to customer

· Responsible for preparing the necessary treatment products and stocks replenishment.

· Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.

· Able and flexible to work on weekends / public holidays / after office hours.

· Customer oriented with a pleasant personality.

· Has strong interpersonal skills.

· Able to work in a fast paced environment and can multitask.

· Ability to remain calm and composed under pressure.

Looking for Full /Part time Clinic Assistant

What You’ll Do:
• Handle patient registration, and payments.
• Assist with appointment bookings and health screenings.
• Provide to quality service to walk-in patients and phone inquiries.
• Support the Clinic Manager with administrative tasks and data tabulation and ensure clinic cleanliness

What We’re Looking For:
• Minimum GCE ‘O’ Level or equivalent.
• Prior experience in a similar role is preferred.
• A customer-focused attitude and strong communication skills.
• Able to work shifts. Weekdays ( Morning and Evening Shifts) . PM close. PH close
• Saturday ( morning and afternoon shifts) . Night close
• SG/PR

Clinic located opposite Bukit Gombak MRT station.

Interested candidates pls email cv to [email protected]

JOB DUTIES:

• Mix and serve alcoholic and non-alcoholic beverages according to standard recipes.
• Engage with customers, taking orders, and offering recommendations.
• Plan and present bar menu to customers on new beverages and specials
• Restock and replenish bar inventory and suppliess as needed.
• Comply with all food and beverage regulations
• Any other ad-hoc duties as assigned by the Company

REQUIREMENT:

• Proven work experience as a bartender.
• Good knowledge of mixology of cocktails.
• Excellent communication and interpersonal skills

Job Description -

We are looking for Operation Assistant for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc .

Need to manage and monitor equipment, cleaning solutions and cleaning standard.Job Description - Operation Assistant

We are looking for Operation Assistant for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc .

Need to manage and monitor equipment, cleaning solutions and cleaning standard.

Part-Time working hours: 9am-6pm in office (1 weekday & 2 weekends), need to respond to messenger till staff schedule end.

Responsibilities:

Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, Chat / SMS, emails, walk-ins)

Maintaining a positive, empathetic, and professional attitude toward clients at all times

Responding promptly to client inquiries & complaints Ensure client satisfaction and provide professional client support

To arrange floater or cleaner jobs schedule and monitor cleaning standard.

Collect mails and documents Assist in any ad hoc duties assigned

Requirements:

Minimum 1 year experience in customer service, scheduling

Minimum Diploma holder Customer-oriented with good interpersonal and communication skills
Customer-oriented with good interpersonal and communication skills

Must be a fast learner and able to multi task

Ability to work under pressure to tight deadlines

Ability to work under own initiative

Good organizational and time management skills

Ability to think strategically

Pleasant and friendly personality Strong problem solving capabilities

Computer literacy

Job Description -

We are looking for Operation Assistant for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc .

Need to manage and monitor equipment, cleaning solutions and cleaning standard.Job Description - Operation Assistant

We are looking for Operation Assistant for daily operation to manage client / a pool of floater and cleaner queries, schedule and feedbacks …. etc .

Need to manage and monitor equipment, cleaning solutions and cleaning standard.

Part-Time working hours: 9am-6pm in office (1 weekday & 2 weekends), need to respond to messenger till staff schedule end.

Responsibilities:

Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, Chat / SMS, emails, walk-ins)

Maintaining a positive, empathetic, and professional attitude toward clients at all times

Responding promptly to client inquiries & complaints Ensure client satisfaction and provide professional client support

To arrange floater or cleaner jobs schedule and monitor cleaning standard.

Collect mails and documents Assist in any ad hoc duties assigned

Requirements:

Minimum 1 year experience in customer service, scheduling

Minimum Diploma holder Customer-oriented with good interpersonal and communication skills
Customer-oriented with good interpersonal and communication skills

Must be a fast learner and able to multi task

Ability to work under pressure to tight deadlines

Ability to work under own initiative

Good organizational and time management skills

Ability to think strategically

Pleasant and friendly personality Strong problem solving capabilities

Computer literacy

Roles & Responsibilities

• Good working knowledge of Singapore Employment Act and local HR practices
• Good knowledge of Government legislations (MOM, CPF and IRAS)
• Assist in recruitment processes including job postings, screening candidates, and scheduling interviews.
• Conduct new employee orientations and manage the onboarding process.
• Maintain and update employee records and HR databases.
• Coordinate and assist for project deployment.
• Manage payroll processing and ensure timely and accurate salary payments.
• Organize and maintain personnel files and ensure confidentiality.
• Timely renewal and cancellation of work permits for foreign workers.
• Carries out work permit applications, renewals and cancellations of foreign workers in a timely manner;
• Follows up with purchase or cancellation of workers’ bond guarantees;
• Any other HR functions as assigned

Requirements:-

• Candidates must possess at least a Diploma in Business or HR Management or equivalent qualifications.
• Minimum 1 years of relevant working experience is required.
• Understanding of Singapore employment laws and HR practices.
• Good command of written and spoken in English and Mandarin to interact with Chinese speaking employees.
• Possess integrity, “Can Do” attitude with passion and a global mindset
• Able to work overtime as required.
• 5 days’ work in office.

Interested candidates are invited to submit their CVs, preferably including the following:

1) Current & Expected Salary

2) Date of Availability

3) Reason(s) for Leaving current/ previous job

(We regret that only shortlisted candidates will be notified)

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. The incumbent will be part of VCA geographic team cluster of Singapore, Malaysia, Thailand markets (SMT), and will be responsible for consulting engagements with Visa's clients in the three markets. The team is involved in a comprehensive range of consulting services and solutions to our clients that address unique challenges in areas such as strategic growth, profitability, risk management, digital strategy and data-driven portfolio management decisions.

If you like to deliver, and execute a fact-based, data-driven solution to solve for business problems that deliver value and enable clients to win more businesses, you should apply.

What a Manager does at Visa:

Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants.  The VCA team provides a comprehensive range of consulting services, data analytics and solutions to our clients that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.

We are currently looking for a Manager to undertake the delivery and execution of consulting engagements for Visa clients across Singapore, Malaysia, and Thailand, enabling portfolio growth and improved profitability in clients’ payment card business.

As a Manager you will be leading the delivery and execution of Visa Consulting and Analytics engagements for clients in SMT. In this role, you are expected to:

• Cultivate relationship with Visa’s clients and partners - Issuers, Acquirers, Merchants & Fintech firms, by being strategically focused, optimize client performance and implement recommendations in areas of customer life cycle management, and new product development and launches.
• Drive client conversations with the client working team, execute and embed our solutions within the client’s environment.  Building content and engagement delivery involves strong project management skills.
• Work cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa’s rich value-added services (VAS) from functions such as Marketing, Products, Risk, and Merchant Solutions.
• Develop propositions by closely working with Account Executives in managing the scope of work and project timelines
• Work across advisory practices (Risk, Digital, Portfolio Optimization, Merchants) to execute engagements across the VCA verticals.

This role reports to the Head of VCA for Singapore, Malaysia, and Thailand.

Why this is important to Visa

As a payment consulting arm of Visa, VCA is growing a team of highly specialize experts that can provide best in class payment expertise to the client. We want to bring this expertise closer to our clients by having a Manager to drive, execute, and support projects for the Singapore, Malaysia, Thailand (SMT) cluster. We are a global organization leveraging global expertise and best practice with local knowledge and understanding of our client partners. This enables us to deepen our partnership with our clients and bring value to their business.

Projects you will be a part of:

• As part of the team you will get opportunity to work on strategically important projects for clients.
• As an example, you might be working with an issuer client to assess opportunities across cardholder lifecycle, conduct gap assessment and determine strategy or provide best practice recommendation to the Bank.
• You will bring to life data analytics solutions and propensity models built by the Data Science team to ensure clients find value to take action such as running marketing campaigns to drive payment card activation and usage, changing policies or processes, launching new products, opening new channels, among other things.
• You will be the project manager of several engagements across SMT, working with the clients’ teams in providing guidance and supporting the teams in executing our solutions.
• You will be collaborating closely with VCA’s data scientists to jointly produce insights on analyses.

• Establish client’s requirements and undertake feasibility studies 
• Attend onsite and consultants’ meetings and liaise with clients, architects and associate consultants in the administration of projects 
• Interpret engineering drawings and specifications to calculate project costs 
• Prepare various main building contracts, piling contracts and nominated sub-contracts for tender and contract formalization 
• Measure and take off quantities for architectural and structural work elements 
• Administer pre and post contract and consultancy work 
• Assess variation orders, prepare interim valuations, cost plans and budget studies 
• Compile contract documents for execution 
• Understand and adhere to the statutory building regulations 
• Undertake cost analysis for repair and maintenance of project work 
• Allocate work to subcontractors 
• Analyze outcomes and write detailed progress reports 
• Maintain awareness of different building contracts in current use 
• Valuing completed work and arrange payments 
• Provide advice on contractual claims 

• Establish client’s requirements and undertake feasibility studies  
• Attend onsite and consultants’ meetings and liaise with clients, architects and associate consultants in the administration of projects  
• Interpret engineering drawings and specifications to calculate project costs  
• Prepare various main building contracts, piling contracts and nominated sub-contracts for tender and contract formalization  
• Measure and take off quantities for architectural / Infrastructure and structural work elements  
• Administer pre and post contract and consultancy work  
• Assess variation orders, prepare interim valuations, cost plans and budget studies  
• Compile contract documents for execution  
• Understand and adhere to the statutory building regulations  
• Undertake cost analysis for repair and maintenance of project work  
• Allocate work to subcontractors  
• Analyze outcomes and write detailed progress reports  
• Maintain awareness of different building contracts in current use  
• Valuing completed work and arrange payments  
• Provide advice on contractual claims 

• Establish client’s requirements and undertake feasibility studies 
• Attend onsite and consultants’ meetings and liaise with clients, architects and associate consultants in the administration of projects 
• Interpret engineering drawings and specifications to calculate project costs 
• Prepare various main building contracts, piling contracts and nominated sub-contracts for tender and contract formalization 
• Measure and take off quantities for architectural and structural work elements 
• Administer pre and post contract and consultancy work 
• Assess variation orders, prepare interim valuations, cost plans and budget studies 
• Compile contract documents for execution 
• Understand and adhere to the statutory building regulations 
• Undertake cost analysis for repair and maintenance of project work 
• Allocate work to subcontractors 
• Analyze outcomes and write detailed progress reports 
• Maintain awareness of different building contracts in current use 
• Valuing completed work and arrange payments 
• Provide advice on contractual claims 

Expectations of an Assistant Finance Manager

• Perform monthly, quarterly, annual financial close with high accuracy and timeliness
• Ensure that all management reports submitted within deadline. Monthly, quarterly and yearly reporting to be carried out with insightful analysis and developing process to ensure quality reporting variances to be fully explained
• Assist in forecasting and budgeting cycles, ensuring that the numbers are reliable, stable and accurate.
• Strong partnership with the commercial finance team on the full spectrum of financial planning and analysis.
• Working with internal and external auditors, ensuring policies compliance in place.
• Manage internal reporting requirements on various basis.
• Involved in developing process improvements and system implementation/migration

• Reporting to the Kitchen Production Manager and responsible for the operations of the Kitchen production area and supporting the entire shift of Restaurant, Swedish Food Market and Bistro.
• Assist in forecasting and purchasing of food and good supply.
• Ensure an efficient operation by monitoring man-hours roster closely and supervise activities of co-workers in the Kitchen. 
• You look into waste management, portioning and kitchen production as part of a continuous effort to improve the efficiency of the operations.
• Ensure that facilities of kitchen conform to safety & sanitary regulations and HACCP standards. Ensuring food safety procedures are carry up as and when.
• Assist in menu implementation and launches.

As an AI research engineer, the candidate will work on an automatic disassembly for EoL waste management. The candidate will assist in:

• Research and evaluate state-of-the-art open and closed-source LLM models and Retrieval-Augmented Generation (RAG) techniques
• Process unstructured technical documents from automotive and EV products to extract relevant text and images using multi-modal LLM
• Assist in developing and refining LLM and RAG models to improve performance, accuracy, and efficiency.
• Collaborate with the team to integrate AI models into broader systems or applications, considering scalability and deployment strategies.
• Document findings, methodologies, and outcomes, contributing to internal reports and potentially patent applications.
• Engage in team meetings and contribute to brainstorming sessions aimed at driving project success.

As a robotics research engineer, the candidate will work on developing a new testbed towards automation autonomous disassembly process in e-waste management. The candidate will assist in:

• Development of the testbed to integrate sensors, robots, conveyor belts, workbench, controllers, etc.
• Programing and integrating industrial robots to perform tasks such as pick-n-drop and execution of disassembly action.
• Development and maintenance of prototype applications based on controllers such as Raspberry Pi and Arduino
• Improving trajectory planning algorithms to ensure high throughput of operations such as pick-n-drop
• Developing automated robot trajectory planning for robotic 3D scanning and disassembly, and automated generation and execution of disassembly actions.
• Closely communicate with other teams and presentation slides

Today we are looking for a sales assistant to join our talented team in Singapore. This role will be full time for 44hours per week and includes shifts at weekends and evenings.

As a sales assistant you will have the chance to offer customers a high level of service by starting conversations, selling products at the cash desk, fitting rooms and on the shop floor, processing deliveries, stock replenishment and merchandising the latest garments on the shop floor.

Your main missions and responsibilities will be:

• Rolling out Hotel Management Agreements and Hotel Franchise Agreements based on standard process
• Negotiating with owners and legal advisors of Hotel Management Agreements, and Hotel Franchise Agreements and all related documents
• Preparing and adapting template documents related to the management and franchising of hotels in different legal environments and jurisdictions
• Following-up on related legislation changes with the support of external advisors
• Cooperating with the compliance team in relation to KYC review process for hotel management deals and other related compliance matters
• Providing legal support to management operations teams
• Engaging with external legal counsel to address foreign jurisdiction legal matters (corporate legal requirements, due diligence, registration requirements, etc.)
• Ensuring documents are compliant with Accor Group policies & procedures and maintaining an understanding of the impact of any changes in Accor Group policies, organizational structure, and procedures
• Preparing and implementing branded residences related documentation based on standard process
• Ensuring and implementing due diligence in relation to Hotel Management Agreements and Hotel Franchise Agreements
• Liaising with Accor Group departments in relation to intellectual property matters
• Preparing and implementing technical support documentation regarding hotel development projects
• Liaising with other departments involved in the development and operation of hotels (e.g. IT, Technical, Distribution, Loyalty, Sales etc.)

We’re looking for a Payment Operations Analyst who is passionate about our mission of Money Without Borders to partner with our payment product teams to help drive data-driven and innovative growth decisions while helping to make our payment systems smoother and more efficient. 

As a Payment Operations Analyst, you'll be driving our analytics efforts in the Payment Operations product team that balances the work between making our payment rails frictionless, borderless and enabling a smooth customer payment experience. You’ll also be a part of a wider team of over 100 Analysts! You’ll get to collaborate on cross-team projects, develop technical skills and bring ideas about how we can improve analytics across Wise. 

Most importantly, you’ll collaborate closely with your product managers, designers and engineers to bring your insights into real change for our customers and help drive our mission! 

Your mission:

At Wise our mission is Money Without Borders - instant, convenient, transparent and eventually free. Whether our customers are sending money to another country, spending money abroad, or making and receiving international business payments, Wise is on a mission to make their lives easier and save them money. 

Here’s how you’ll be contributing to the Payment Operations team:

• You’ll expose the vast data on our processes to the product teams across Wise in a meaningful and actionable way in which people can proactively access the information without friction or need for analyst assistance

• Proactively contribute to, own, create, track key metrics and results  for your product team, keeping them accountable throughout the quarter

• Support senior analysts by conducting research, preparing reports, and visualisations

• Work with operational leadership in coming up with new features for automating and reducing our workload, preventing our financial risks and overall making our customer experience smoother

• Building the framework for managing risk, customer and payment agent experience

• Drive the discovery phase by scoping new opportunities and suggesting initiatives on Payment Operations through meaningful insights

• The role requires collaboration with Product, Engineers and Operations Team

This role will give you the opportunity to: 

• Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money

• Create value from extensive datasets. We have millions of customers, a global set of payment infrastructure and a complex product that customers can use in different ways. There is a tonne of value left to unlock from this data!

• Influence the team’s direction. Analysts at Wise enable data-driven decision making and have a large impact by helping their teams to decide what to work on.

• Learn from a global network of professionals. We have a large, diverse team of analysts, data scientists and product managers that you will work with and learn from.​​​​​​

• Meticulous handling of clinical specimens.
• Perform specimen registration accurately and timely into the Laboratory Information System.
• Understand clinical and test terminologies.
• Adhere to procedures in specimen management, including centrifugation, storage, retrieval and disposal.
• Possess good time-management skills.
• May be rotated to other lab locations or shifts, as necessary.
• Attend to incoming calls and general enquiries from clients in a professional manner.
• Ensure customer satisfaction by extending responsive and meticulous support.
• Attend to clients queries and problems diligently and timely.
• Ensures the discharge of duties and responsibilities with diligence.
• Observes PDPA (Personal Data Protection Act) guidelines and chain of custody of specimens.

• Support in the effective execution of corporate/special projects.
• Perform phlebotomy service onsite and build a strong phlebotomy team (in-house & locums)
• Establish a smooth workflow to manage specimen reception
• Displays a high level of professionalism and quality standards at all times.
• Manage clients relations as well as service issues arising from assigned projects
• Maintain consistent service and productivity in an demanding work environment
• Handle escalated complaints cases to ensure satisfactory service recovery and corrective action is taken
• Maintain a safe and clean working environment by adhering to safety procedures and regulations.

SUMMARY OF POSITION OBJECTIVES:

Reporting to the Laboratory Manager, this position will be required to perform a variety of laboratory tests and procedures to assist in prevention, diagnosis, treatment of diseases as well as patients monitoring with the clinicians. These tests have a wide range of disciplines, not limited to molecular biology, biochemistry, haematology, immunology, serology and microbiology.

POSITION OBJECTIVES

• Duties include working in pre-analytical, analytical, maintenance and troubleshooting of laboratory instrumentation, technical validation and inventory management.
• Operates and maintains sophisticated instruments and equipment used in the laboratory.
• Able to properly set up, calibrate, maintain, operate and shut down the analytical instruments.
• Perform all procedures in accordance with laboratory Standard Operating Procedures (SOPs).
• Ensure compliance with all requirements of the Laboratory Safety Manual.
• Ensure that “critical value” is reported and received by appropriate personnel as well as resolve queries from customers.
• Maintains competence in Laboratory Information System (LIS).
• Maintains a safe and clean working environment by adhering to safety procedures and regulations.
• Participates in Quality Improvement Programs essential to ensure that laboratory testing is accurate, timely and meets customer needs.
• Perform phlebotomy and onsite screening support as required.
• Any other duties as assigned by Laboratory Manager.

Medical Technologists may be assigned to work and/or specialise in the following disciplines:

• Molecular diagnostics – study and techniques used to identify and analyse nucleic acids such as DNA, RNA or proteins at a molecular level for diagnosis of a particular disease or condition.
• Clinical biochemistry - analysis of body fluids such as blood and urine to diagnose, treat and monitor diseases by interpreting the level of different chemicals in samples.
• Haematology – the study of blood cells and their formation in health and disease, and investigating coagulation factors and disorders.
• Immunology - the study of the body's immune systems, functions and disorders and its analysis.
• Serology - the study of blood serum for diagnostic identification of antibodies.
• Microbiology - culturing and identifying micro-organisms and determining antibiotic susceptibility.

EVOLUTION:

In a fast growing group, employees are frequently being offered increased area of responsibility.