Job Responsibilities

• Support in outreach and engagement strategy and implementation to sign up to Health Together and encourage enrolment to primary care

• Engage internal and community stakeholders e.g. grassroots organisations and social service agencies with operations team to reach out to the residents

• Plan & execute engagement events to promote health programs to residents

• Support in planning & implementing Healthier SG engagement initiatives

• Understand the needs of the residents through outreach and feedback to planning and operations team

• Carry out projects/assignments as and when assigned

Job Requirements

• Bachelor degree in Business or any health related discipline

• Minimum 4 years of working experience, preferably in healthcare or events planning.

• Excellent written and verbal communication skill

• Event planning and execution skill

• Project Management

• Account Management

• IT savvy and good Microsoft office skills

• Resourcefulness in problem solving resilient in overcoming challenges

• Able to multi-task and work under tight timelines

• Good analytical and organization skills

• Attention to detail

As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.

You will be responsible to support the smooth operations and administration of CareHub. Your exceptional organizational skills, discretion, and ability to handle complex tasks will be instrumental in ensuring operation success. You will be instrumental in supporting the monitoring of CareHub’s key performance indicators (KPIs) and ensuring that CareHub’s service standards are met to deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will also participate in the development, implementation and review of CareHub’s functions and initiatives, as well as be a knowledge champion to continuously support our call centre officers to obtain and maintain competency in managing resident and partners’ queries within KPIs and standards. You will have the opportunity to be part of a dynamic team and we are looking for like-minded individuals to join us who are positive, passionate about service experience with a quality improvement mindset.

Roles and Responsibilities include but not limited to:

1. Knowledge champion: Part of the first line which Call Centre Officers can approach for complex queries and clarification on CareHub’s workflows.
2. Curate and review knowledge based on cases and upcoming initiatives in a timely manner with proper documentation and tracking of when and which articles are due for review. This involves the creation, review and upload of articles to ensure a relevant knowledge management system to support the Call Centre Officers.
3. Support the training and refresher of CareHub team for new and existing staff. For example, being one of CareHub trainer to the creation and implementation of knowledge quizzes and competency refresher sessions.
4. Conduct audits on call and email cases to ensure standards are met with proper documentation and basic visualization charts to support high-level reporting to management.
5. Support in the identification of training and service gaps through analysis of call centre’s data and collaborate with team to implement initiatives to close gaps.
6. Troubleshoot basic IT issues and escalate complex IT incidents to the appropriate parties in accordance with workflow / protocol and follow-through till resolution.
7. Coordinate and facilitate staff training programs and workshops, ensuring proper documentation and tracking of training activities and budget.
8. Support in the manpower planning and scheduling to ensure there is sufficient manpower helming the CareHub’s hotline and email.
9. Asset management which includes the update and maintenance of asset record on a regular basis.
10. Support procurement activities by researching and identifying potential suppliers. You will be responsible for requesting and reviewing price quotations, negotiating terms, and making purchase recommendations. Your role will also involve maintaining inventory records and ensuring the timely delivery of goods and services.
11. Play a vital role in the on-boarding process of new employees, handling administrative tasks such as coordinating paperwork, updating and coordination of the training plan and schedule, updating email distribution lists, setting up workstations, and providing necessary resources. Additionally, you will be responsible for managing off-boarding activities, including the collection of company assets, conducting exit interviews, and updating relevant records.
12. Collaborate with other departments to support the operations and administration of CareHub eg. work with the finance department to track and monitor budgetary expenditures.
13. Coordinate and schedule meetings which will involve the booking of rooms, arranging necessary equipment, and ensuring all logistical aspects are well-organized.
14. Undertake additional administrative tasks as required. These may include data entry, filing, and providing general office support. You will also have the opportunity to support other departments with various projects and initiatives on an as-needed basis.

Qualification Required and Area of Discipline

• At least Diploma qualification
• Positive attitude with a customer experience mindset
• Highly independent, self-motivated and collaborative in team setting
• Good interpersonal communication and writing skills
• Highly adaptable and good situational judgement.
• Meticulous
• Experience in training and audit related roles in call centre or service line will be advantageous.
• Ability to speak various languages will be advantageous.
• Proficiency with Microsoft suite of applications
• Open to work extended hours eg weekends
• Note: Current working location is in the West.

Job Responsibilities

• New product planning:

- Analyse industrial trends, market data and customer insights to derive constructive ideas and information for the purpose of NPD.

- Define product competitive positioning and unique selling proposition (USP).

• New product development (NPD):

- Responsible for entire NPD process; from concept initiation to completion, for both new product and reformulations.

- Take the lead in close collaboration with cross functional teams such as Regulatory, Marketing, Supply chain, Contract manufacturers, R&D and Quality, for seamless on-time delivery of products.

- Source for contract manufacturers and liaise with formulators to develop new product; be the main contact point with these suppliers for NPD/ formulation discussions.

- Review formulas and ingredient/ design statements for new product that is compliant with regulations.

- Familiar with the concept of product challenge test, stability, and compatibility studies.

- Research market prices, create accurate product costing data and propose product pricing.

• New product introduction:

- Conduct product training to regional trainer/marketing team and key leaders of salesforce.

• Post-launch product management:

- Analyse product performance and identify actions required.

- Manage product feedback and propose technically sound customer-centric reply.

- React to necessary corrective and preventive actions (CAPA) raised by Quality.

• Contribute for and implement standard procedures (in compliance with industrial standards and QMS requirements) for any product development and management activities or as assigned.
• Perform other duties and projects as necessary to meet company goals.

Requirements

• Degree in Cosmetic Science or Chemistry.

• Minimum 2 years of experience in product development/ management in the cosmetic and skin care industry.

• Bonus if candidates have prior experience with beauty/personal care/medical device.

• Strong interest in marketing of beauty, skin care, personal care and/ or beauty device products.

• Self-starter, good at working well independently with initiatives.

• Resourceful & good business sense.

• Meticulous & detail-oriented.

• Product/ project management skills.

• Planning & organising skills; time management skills.

• Analytical & problem-solving skills.

• Professional communication & negotiation skills; proficient in English and Chinese - To liaise with Mandarin speaking counterparts

• Strong interpersonal skills to connect with people from different cultures and levels, both internally and externally.

• Travelling is expected.

Key Responsibilities:

1. Preparation and Setup:Prepare and organize laboratory materials, equipment, and samples.
   Set up laboratory apparatus for experiments and tests.
   Ensure all required chemicals, tools, and equipment are ready and functioning.
   
2. Assisting in Experiments:Assist in practical lessons in carrying out experiments and tests.
   Take measurements and record data accurately during research projects.
   Operate laboratory equipment under supervision, following safety protocols.
   
3. Sample Management:Collect, label, and store samples according to standard procedures.
   Ensure that samples are correctly handled and maintained for future analysis.
   
4. Equipment Maintenance:Clean, maintain, and troubleshoot laboratory equipment.
   Ensure that all instruments are calibrated and in good working condition.
   Assist in the setup and disassembly of experiments and equipment.
   
5. Data Management:Record, compile, and process data accurately.
   Prepare reports or assist in preparing research summaries for review.
   Enter experimental data into databases or spreadsheets.
   
6. Safety and Compliance:Follow laboratory safety protocols and adhere to safety standards to ensure a safe working environment.
   Handle hazardous materials and chemicals safely, with proper disposal practices.
   Assist in the maintenance of lab documentation and compliance with regulations.
   
7. Inventory and Supply Management:Monitor inventory levels of laboratory supplies, chemicals, and equipment.
   Order new supplies when needed and manage stock to avoid shortages.
   

Skills and Qualifications:

• Educational Requirements: Minimum high school graduate in science stream. or equivalent is typically required; however, a postsecondary degree or certification in a scientific field (e.g., biology, chemistry, or laboratory technology) may be preferred. Retired personnal are welcome too.
• Technical Skills: Familiarity with laboratory instruments and techniques is important. Basic computer skills for data entry and analysis are also necessary.
• Attention to Detail: Accurate data recording and adherence to protocols are essential.
• Communication: Ability to communicate in English.

Why choose Logicalis?

As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth and business, operational efficiency, innovation, risk and compliance, data governance and sustainability.

We strengthen our purpose: to design, support, and execute our customers' digital transformation by converging their vision with our technological expertise and knowledge of the industry. The brand refresh underpins both the evolution of Logicalis’ positioning as well as our strategic vision for growth.

Responsibilities:

• Implementing network and security solutions: Responsible for implementing network and security solutions for clients, which may involve configuring routers, switches, wireless, load balancers and other network devices like Aruba. Racking and Stacking network devices. Expected to handle small to mid-sized project.
• Troubleshooting network and security issues: Responsible for diagnosing and resolving network and security issues that arise for clients while deploying, which may involve investigating connectivity problems, configuration issues, and analyzing network traffic.
• Client management: Responsible for building and maintaining relationships with clients, managing their expectations, and ensuring their needs are met.
• Collaboration with other teams: Working closely with other teams such as project managers and Operations team to ensure the network and security delivery is completed within the stipulated time.
• Technical Documentation: Responsible for creating technical documentation such as Low-Level Design, TDS, As-built, UAT and SAT documents. Signoff all the documents from clients for the project closure.
• Knowledge Transfer: Responsible for providing handover the project to client and internal operations team.

Requirements:

• Possess at least a Diploma, Bachelor's Degree, or Professional Degree in Computer Science/Information Technology or equivalent
• Minimum 1-5 years of experience in network design/deployment.
• Excellent knowledge in Routing and switching, eg. BGP, OSPF, Multicast, VSS, spanning tree, MPLS L3VPN.
• Experience in wireless. Cisco WLC, Aruba, Prime, MSE/CMX, DNAC, Ekahau Site Survey tool
• Data centre technologies, eg. Cisco Nexus VDC, VPC, FEX, VXLAN, ACI.
• Good knowledge of Firewall technologies eg. IPSEC VPN, SSL VPN, IPS/IDS, Cisco ASA, Firepower, Fortigate,
• Good knowledge in network access control(NAC) product, eg Aruba Clearpass Policy Manager, Cisco ISE.
• Excellent interpersonal & communication skills
• Current CCNA/CCNP qualified with related professional experience, CCIE would be an advantage.

Interested applicants please submit your application with your expected salary and notice period to be considered for the role. We regret that only shortlisted candidates will be notified.

As part of any recruitment process, we collect and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. By applying to this post and sending us your resume, you agree to the collection, use and/or disclosure of your personal data in the manner as set out in our Data Protection Notice for Job Applicants which can be found

Logicalis is committed to protecting your privacy.

Click below to view the data protection notice.

https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

The Solution Architect will be responsible for the design and thought leadership throughout the full life cycle of a customer's journey. The individual will have the opportunity to be engaged from pre-sales activities focusing on the development of leads, initial scoping, high level solution designing, estimation and statement of work generation. Then within the delivery phase you will work closely with our delivery teams to bridge the gap between the high level solution design and low level solution design.  Supporting the delivery implementation, providing guidance and leadership. Besides the customer engagements you will look to use your experience and that of the large Solution team in assisting in the creation and design of our next generation of products and services, allowing you to develop truly impactful solutions which you will help to take to market working with internal teams and partners.

Job Requirements

• Pre Sales Activities: Work with the Sales and Delivery Team to support the development of leads, estimates, resource planning, ultimately resulting in the production of a statement of work for the customer. 
• Solution Design: Creation of the high and low level designs and architecting systems in a cloud native fashion on any of the 3 major cloud providers (AWS, GCP, Azure). Provide review and quality assurance across the team’s output. 
• Collaborate with delivery: Work with the DevOps, Data Engineering and Application Development delivery teams to bridge the gap between the solution designs ensuring that delivery of the solutions are inline with the requirements of the customers. 
• Solution Development: Taking insight and feedback from Sales, Client Partners and industry to develop new solutions and products which will help benefit our customers. Then working with the engineering teams and in collaboration design and delivering these new solutions which can be taken to market. 
• Data Solutions Subject Matter Expert: Act as an authoritative source for both internal and external queries in the space of “Data Solutions” focusing on  Data Migrations, ETL Pipelines, Data Modelling and AI/ML practices.
• Continuous Learning: Set aside the time to develop skills and knowledge to broaden your experience and understanding of the Cloud and Data space. Work to share this knowledge internally and externally through evangelism, utilizing different forums and mediums, 

ENSURE TIMELY REQUISITION OF INVENTORY AND STOCK CONTROL FOR STATIONERY AND SUPPLIES FOR THE DEPARTMENT 

• Handle requisition, inventory and stock control for stationery and supplies for department  
• Process all purchase requisitions and verify invoices  
• Ensure timely delivery of inventory and stationery 
• Requisite and process order for water cooler  
• Coordinate toner order and servicing of photocopier  
• Assist to request user ID for newcomers and deactivate user ID for staff who resign 

ADMINISTRATION AND MISCELLANEOUS DUTIES  

• Monitor and upkeep all maintenance items including renewal of contract/agreement  
• Maintain and update all colleagues personnel records 
• Monitor and update colleagues PHs, annual and medical leave records  
• Manage Petty Cash, Casual Labour and Expense payments and records  
• Process all purchase requisitions and verify invoices  
• Maintaining and updating of Department’s Time and Attendance records 
• Carry out any other duties as and when assigned by the Management of the Hotel and department 

INVOLVEMENT AS A MEMBER OF THE GUEST SERVICES TEAM 

• General knowledge of Front Office Operations  
• Familiar with T&C policies and procedures  
• Familiar with Labour Laws in accordance to the Government guidelines  
• Hands-on knowledge of Windows and its relevant programs  
• Knowledge of inventory and stock control  
• To handle any projects or assignments given from time to time 

Billing Admin

Manage the media billing processes which involves,

• Co-coordinating with media planning teams on billing instructions
• Media plan actualization and reconciliation on monthly basis
• Update spots and remarks on Publicis’s proprietary billing platform based on actualized amount
• Generate proforma invoices for shared service team’s approval
• Resolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance and shared service teams
• Billing status monitoring and reporting
• Participate in finance WIP billing meetings to make sure Client's invoices get processed and meet billing timelines

Other billing requirements include,

• Support requirements for onboarding of new suppliers
• Ensure 100% billing completion within three months of activity end date
• Resolve/respond to client billing queries

Media Buying (Offline and/or Online)

• The day-to-day media buying for the agency
• Deliver excellent master contract pricing through negotiation and relationships with media owners, wherever applicable
• Develop understanding of client business and role of online in delivering objectives ways of working from planning to getting approval and billing process
• Deliver added value opportunities across clients wherever possible
• Book all campaigns according to the brief (with confirmed media) and ensure financials are correct
• Monitor campaign delivery and reconcile any under deliveries
• Assist with auditing process across specific client base
• Follow through the closed job for invoicing process (incl. (proof of ads, supplier invoices, TV reporting, signed schedule)
• Constantly monitor performance and delivery of ad server and vendor reporting
• Monitor and report on clients’ expenditure update by campaign by media, if needed
• Keep track of clients’ media master contract fulfilments
• Prepare CI for all mediums and help Planners manage all material submission timelines
• Maintain co-ownership of WIP report with finance team, ensure that jobs are progressively reconciled and closed

Role/Programme:

As an Analytics Intern you’ll join us for 6 months in June/July 2025, and you’ll be onboarded within your team and learn the basics of being a Wiser. This is an exciting opportunity to kick start your career and make a meaningful impact.

In this role, you will:

• You’ll help us take Wise to the next level as we scale to impact 100’s of millions more customers

• You'll help analysing data that helps us prioritise the most customer significant changes in the product

• Participate in building the best products for our customers

• You will have flexibility in how and where you work. We understand everyone needs a little something different - so we’ll do our best to make it happen, but we recommend coming to the office as much as possible during your internship!

• Truly contribute to our product through your ideas, knowledge and self-starting attitude 

Team Summary

The Visa Asia Pacific Legal team manages Visa's legal affairs in the Asia Pacific region. Our team provides advice and services to ensure business goals are successfully met and that Visa's brand and reputation are protected while minimizing legal liability and regulatory risk. Our vision entails each legal professional living the guiding principles to be a proactive partner who never loses sight of his/her responsibility to protect the company.

What a Senior Associate Counsel (Value-Added Services) Asia Pacific in Legal does at Visa:

The position is for a highly motivated and skilled attorney to join Visa's growing legal team. You will be a key regulatory and commercial legal lead supporting the Visa business teams as they expand their value-added services and product offerings to enhance value for traditional bank/FI clients as well as develop new clients/partners/business streams in the evolving payment ecosystem. You will be exposed to a broad range of product and commercial legal work, supporting regulatory reviews and commercial negotiations in the areas of value added services, including digital/tech partnerships, acceptance solutions, and other financial/technology products and services.

You will report to the Vice President Legal (Asia Pacific) and will be expected to work closely and in collaboration with Visa lawyers across geographies and functional support areas, including the Visa lawyers in from the US headquarters and other international offices.

You should have a good working knowledge of laws and regulations applicable to financial, digital and payments services, including payments/FI licensing, data privacy and outsourcing regulatory regimes in Singapore (and preferably, in addition, other jurisdictions in the Asia Pacific) and have experience in conducting and leading regulatory reviews and contractual negotiations.  You should also be well versed in commercial, technology and IP laws, and be able to apply this experience to your role in Visa by being a sound and practical legal advisor to the business.  You must have excellent risk judgment and analytical capability, and be a strong and efficient communicator, with the ability to juggle multiple priorities in a fast paced and challenging, but rewarding, environment. 

In this role, you are expected to:

• Be the lead counsel driving commercial negotiations on both the supply side as well as the client facing side.
• Assist with regulatory consultations/compliance with regulations across the region as applicable to existing or new Visa products/initiatives.
• Assist with regulatory issues relating to products, services or functions.
• Draft, negotiate and drive to completion complex commercial, technology, or strategic partnership agreements in support of business objectives.
• Provide advice and guidance to business and product teams regarding deal structures and key risks and proactively identify and resolve legal issues/risks.
• Travel internationally as needed.
• Possess strong inter-personal skills including the ability to communicate complex legal issues (and relevant solutions/recommendations), clearly and practically to the business.

Why this is important to Visa

The Senior Associate Counsel will play a key role as a trusted advisor to our commercial solutions and products businesses that represent some of the most important pillars of Visa’s future growth and strategy. This role is critical in ensuring that both supply and client facing contracts and negotiations are managed efficiently with relevant stakeholders while enabling our business to innovate and push across new frontiers (particularly in the fast-evolving global payments industry).

The Senior Associate Counsel can look forward to being a key representative of a high performing Legal team in advising and managing projects that drive innovation and development within the payments industry.

Projects you will be a part of:

You will be a member of a regional legal team that works at the cutting edge of new payment technologies, innovation and the fintech industry in an increasingly regulated environment, which brings unique and novel challenges in the commercial/technology law space

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Team Summary

The Visa Asia Pacific Legal team manages Visa's legal affairs in the Asia Pacific region. Our team provides advice and services to ensure business goals are successfully met and that Visa's brand and reputation are protected while minimizing legal liability and regulatory risk. Our vision entails each legal professional living the guiding principles to be a proactive partner who never loses sight of his/her responsibility to protect the company.

What a Senior Associate Counsel (Commercial and Money Movement Solutions) Asia Pacific in Legal does at Visa:

The position is for a highly motivated and skilled attorney to join Visa's growing legal team. You will be a key regulatory and commercial legal lead supporting the Visa business teams as they expand their commercial and money movement solutions, licensing footprint, and product offerings to enhance value for traditional bank/FI clients as well as develop new clients/partners/business streams in the evolving payment ecosystem. You will focus on supporting regulatory reviews, licensing applications and commercial negotiations in the areas of new money movement flows, innovative commercial products, value added services, and other financial/technology products.

You will report to the Vice President Legal (Asia Pacific) and will be expected to work closely and in collaboration with Visa lawyers across geographies and functional support areas, including the Visa lawyers in from the US headquarters and other international offices.

You should have both solid technical knowledge as well as practical experience in banking/financial institution regulatory regimes (with a focus on, but not limited to, licensing and outsourcing regimes), in Singapore (and preferably, in addition, other jurisdictions in the Asia Pacific) and have experience in conducting and leading contractual negotiations.  You should also be well versed in commercial, technology and IP laws, and be able to apply this experience to your role in Visa by being a sound and practical legal advisor to the business.   You must have excellent risk judgment and analytical capability, and be a strong and efficient communicator, with the ability to juggle multiple priorities in a fast paced and challenging, but rewarding, environment. 

In this role, you are expected to:

• Advise on local and cross-border regulatory compliance issues concerning regulations across the Asia Pacific region as applicable to existing or new Visa products/initiatives (including FI licensing, outsourcing, payments and open data regulations).
• Advise on local and cross-border regulatory issues across the Asia Pacific region relating to new products services or functions, particularly in relation to the integration of new money movement flows/commercial solutions and products.  
• Assist with in-flight and new-to-market licensing applications, working with in-market legal colleagues and external counsel, to advise on regulatory, compliance, safeguarding, marketing, structural and other strategic licensing issues.
• Assist on engagement with regulators in relation to existing licensed entities and pending license application, as well as respond to regulatory enquiries on existing or new business activities, or product initiatives.
• Be the lead counsel driving commercial negotiations on both the client facing as well as supply side, including with banking / payment service intermediary partners and vendors/suppliers.
• Draft, negotiate and drive to completion complex commercial, technology, or strategic partnership agreements in support of business objectives.
• Provide advice and guidance to business and product teams regarding deal structures and key risks and proactively identify and resolve legal issues/risks.
• Travel internationally as needed.
• Possess strong inter-personal skills including the ability to communicate complex legal issues (and relevant solutions/recommendations), clearly and practically to the business.

Why this is important to Visa

The Senior Associate Counsel will play a key role as a trusted advisor to our commercial money movement solutions and products businesses that represent some of the most important pillars of Visa’s future growth and strategy. This role is critical in enabling our business to innovate and push across new frontiers (particularly in terms of cross-border money movement capabilities, licensing footprint and fast-evolving technology products), while ensuring that both supply and client facing contracts and negotiations are managed efficiently with relevant stakeholders.

The Senior Associate Counsel can look forward to being a key representative of a high performing Legal team in advising and managing projects that drive innovation and development within the payments industry.

Projects you will be a part of:

You will be a member of a regional legal team that works at the cutting edge of new payment technologies, innovation and the fintech industry in an increasingly regulated environment, which brings unique and novel challenges in the commercial/technology law space

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

As a Business Continuity Management (BCM) Consultant, you will be involved in developing, implementing, and maintaining Business Continuity (BC) and Disaster Recovery (DR) programs for the Data Centre. This role requires a proactive professional capable of analyzing risks, creating response strategies, and collaborating with cross-functional teams to ensure organizational resilience in the face of potential disruptions.

What will you do?

• Implement and manage Business Continuity and Disaster Recovery frameworks and infrastructure services complying to BCM standards and best practices.
• Lead the support team members that are key to the successful delivery of the services.
• Manage change to service projects’ scope and schedule to maintain customer satisfaction.
• Understand clients’ business environment and challenges. Applies knowledge to address clients’ issues.
• Apply information gathering methods, tools and techniques, which are appropriate to the information required and sources available e.g. focus groups, structured interviews, design of questionnaires/surveys, observation, statistical analysis, etc.
• Observe and analyse information to identify trends and issues, identifies root causes to problems, employs structured approaches to generate ideas, evaluates and selects actions. Recommends courses of action that are supported by sound rationale, objective facts and research.
• Craft clear, well organised reports/messages/papers and bringing out the value to the customer.
• Manage customer relationship during the projects deliveries through strong governance and communications skills.
• Provide pre-sales support for Request For Proposals by sizing delivery cost, writing of proposals, customized response for bid questions and presentation on Service Projects Implementation to potential customers.
• Ensure that customer projects are completed to a high quality and to the customer’s satisfaction.
• Manage and maintains Recovery Centre’s certifications and audits requirements.

Team Summary

The Client Services team provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development, and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

Client Contract Management (CCM) team supports Visa’s global strategy by managing the governance and contracting process of client contracts (from draft development and negotiation through to securing internal approvals, execution, auditing and reporting).

What a Contract Analyst, Client Contract Management does at Visa:

This role is an individual contributor within the AP CCM team based in Singapore office. The ideal candidate will be self-directed, analytical and a strategic thinker.

• Serve as the key CCM contract owner for the assigned markets in managing and facilitating client contract administration process which includes reviewing and processing contract requests, contract drafting, stakeholders’ approvals, contract issuance, and execution within agreed Service-Level Objectives (SLOs).
• Liaise with various stakeholders including Account Executives, Products, Legal, Finance, Audit etc to ensure that contracts are developed and approved consistently and promptly in accordance with relevant policies and procedures.
• Manage post-contract administration activities including and not limited to distribution of contract information to all necessary stakeholders, handling of hardcopies, contracts filing, database management, audit enquiries, and other post-execution activities.
• Maintain accurate and timely records and documents associated with all contracts for management reporting, capacity planning, as well as for audit purpose.
• Identify and implement process improvements for assigned markets and / or contract types, and provide value-add services to our stakeholders and business partners.
• Participate in special assignments and providing ad-hoc support and reporting as required, including but not limited to supporting other regions’ colleagues as needed.

Why this is important to Visa

The Contract Analyst is a subject matter expert in managing and administering client contracting process, from contract drafting request through to executed contract distribution, by working with various stakeholders of all levels. Subjected to audit reviews, Contract Analyst, as part of CCM team, ensures designated contracts are aligned with business processes and controls established by various Visa corporate policies and compliant with industry-specific rules and regulations, while continually looking for opportunities to optimize such process and controls.

Projects you will be a part of:

As part of the CCM team, you will get the opportunity to work on strategically important projects for Visa in addition to the core responsibilities of a Contract Analyst. This includes, but not limited to:

• Collaborating with our stakeholders including other region CCM colleagues, Legal, Finance, Sales, Products, Client Services etc, continuously looking for opportunities to optimize CCM processes and workflow to drive process improvements and efficiency;
• Participate in special assignments and providing ad-hoc support and reporting as required, including supporting other regions’ colleagues as needed.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Team Summary
The Sellers & Co-Brand team is responsible for growing business with Regional Sellers and related third parties in Asia Pacific markets.  Visa has reinforced its focus on the growth of the seller side ecosystem by developing partnerships, enhancing market investments and having the right talent to execute directly with our regional seller clients.
The role is based in the Singapore Market Support Centre and will report to the VP, Head of Regional Sellers and Co Brand.  

What a Senior Director, Global Regional Sellers does at Visa:

• Accountable for delivering on sales, AANR and Net Revenue targets for designated seller accounts.
• Manage the client's vision and strategy on Visa payments products.
• Create and implement innovative solutions that drive the client’s strategic priorities.
• Demonstrate leadership in setting the regional strategy for the seller clients in association with internal Visa stakeholders and the client’s regional executive team.
• Ensure the client sees Visa as critical partner in meeting their business objectives.
• Manage initiatives that deliver revenue and profitability for Visa.
• Cultivate meaningful relationships with executive and senior management contacts within our clients on the seller side.
• Influence client preference for Visa through business solutions, services, and brand strength.
• Lead internal Visa support areas in response to client requests and ensure delivery of risk, marketing, product, operations and innovation support.
• Present regular business and industry updates.
• Ensure positive client satisfaction results.

Why this is important to Visa:

This Senior Director, Global & Regional Sellers, Asia Pacific will own and be responsible for the delivery of significant sales and in year revenue targets. This role will be critical in identifying new regional partners and expanding relationships with our existing client base.

This position is available from January 2025 onwards.

This position analyses and supports the hotel’s results and performance in various revenue streams (Rooms, F&B, Spa and Boutique) and recommends strategies and expectations based on the observed data trends and market changes.

Primary Responsibilities

Manages Revenue Management Operations

• Daily rate strategies review for daily rates and inventory to ensure room revenue optimization.
• Manage distribution of rates and inventory for the various market segments to ensure accuracy and parity.
• Ensures daily communication between Reservations and Front Office colleagues regarding inventory, short-term sell strategies, Group / Convention arrivals, rate changes and sell out strategies.
• Support different revenue streams with extraction of sales figures to support and analyze initiatives.
• To accurately process and manage Group reservations.
• Daily review and optimization of F&B reservations to ensure full optimization of covers and revenue for F&B outlets.
• With direct leader’s guidance, works closely with different revenue streams to support achieving the budget and forecast expectations.

Involvement in Wider Job Function Actions / Relationships

• Surveys the market and competitors in terms of performance (RevPAR Index, market penetration), pricing and availability as a basis for future tactical decisions.
• Takes an active role in the development of rates, promotions, packages and other selling strategies.
• Ensures compliance with the Best Price Guarantee and manage third party distributors in line with AccorHotels standards.
• Identifies business opportunities for need periods and participates in various newsletters, banners, e-brochures or ads to drive incremental revenue in various revenue streams.
• Stays current with the industry trends.
• Conducts and attends relevant meetings.
• Supports AccorHotels Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Values.
• Participates in developing different tactics, encompasses performance metrics, data standards, processes, policies, tools, training, best-practices and case studies to successfully roll out the strategies focusing on all revenue streams including Rooms, Food & Beverage, Spa and Raffles Boutique.
• Performs any other duties and responsibilities that may be assigned.

This position is available from January 2025 onwards.

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

Key Responsibilities:

Account Management

• Oversees the entire process form loan submission to loan acceptance using a digital dashboard
• Identify, develop and lead engagements with prospective clients as well as key intermediaries in the industry
• Build and maintain strategic relationships with existing clients
• Update Unit Head on the Loan Submission on a weekly basis
• Handle all inbound new business and pre-loan acceptance queries on daily basis
• Cover the basic duties of the Business Development Managers when they are on off-site presentations
• Drive loan acceptance numbers by actively engaging business partners and clients

Working with internal and external partners

• Work closely with internal stakeholders (Credit Management, Credit Evaluations, Credit Ops, etc.) to facilitate the loan applications and deviations
• Plan and firm up joint appointments with business partners and clients
• Observe and suggest process improvements to drive the loan processing / loan disbursement numbers

This position is available from January 2025 onwards.

The Raffles Butler is at the center of the Raffles Hotel Singapore residents’ service experience. This position encompasses a spectrum of responsibilities from pre-arrival, arrival, in-house and departure arrangements.  The Butler will strive to listen attentively, observe the little details, and personalise interactions with the aim to anticipate and be intuitive of residents’ needs and wants.  An ambassador of the hotel, well-rounded in all areas of the hotel, including Rooms, Food and Beverage, Spa and other resident touched areas.

Primary Responsibilities

Executes Butler core tasks

• Takes responsibility and ownership in creating personal connections through emotional luxury between Butlers and residents.
• Engages and customises check-in procedures, suite set-up, suite orientation, offers welcome drink, itinerary and dining recommendations and bookings, through observation and interactions anticipate and be intuitive of residents’ needs and wants.
• Orchestrates the celebrations of residents’ special occasions, assists with in-suite experiences resolves resident feedback, serves daily amenities and offers assistance for departure arrangements and provides fond farewell.
• Tasks include unpacking, packing, laundry, shoe-shine and in-room dining service, promptly answers any resident calls and emails and communicates with respective departments.
• Ensures service standards and individual performance are aligned with Accor Hotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Deals with internal stakeholders

• Executes the annual upsell strategy and achieves all goals as set by management and cooperates with the Lobby Operations team in promoting inter-hotel sales and in-house restaurants and facilities.
• Cooperates closely with the In-Suite dining team and housekeeping to ensure a seamless In-Suite dining and cleaning experience.  Acts as a link for residents with all other areas of the hotel.
• Addresses any security incidents and resident complaints to the Head Butler and reacts proactively when suitable and appropriate.

Improves quality of product and services 

• Ensures residents receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Responsibilities

1. Compiling training materials and facilitating training.

2. Responsible for liaising between management and employees.

3. Monitoring and reporting job performance to management on a daily basis.

4. Establish business knowledge and awareness of shared company goals.

5. Provide staff with guidance and assistance.

6. Prepare work schedules.

7. Assisting with other administrative tasks, when required.

Requirements:

1. 2+years’ experience in an Assistant Supervisor role or similar.

2. Ability to enhance business knowledge among company employees.

3. Exceptional ability to motivate employees and foster teamwork.

4. Excellent interpersonal and communication skills.

Admin Executive @ Stalford Education Group

Join our committed team at Stalford Education Group as a School Admin Executive. In this vital role, you will support the daily operations and administrative tasks. We are looking for someone who is meticulous, proactive, and thrives in a collaborative educational setting.

Job Description & Responsibilities:

• Administer academic services including updating class lists, student results, generating reports, arranging meetings, and preparing tests.
• Provide support to teachers with resources such as worksheets, Zoom links, and deployment schedules.
• Maintain and manage student records both digitally and physically.
• Handle communications with all stakeholders, managing inquiries and sending reports.
• Coordinate with external vendors for essential supplies.
• Manage front desk operations, including daily attendance, student and teacher follow-ups, and handling leave matters.
• Ensure the reception area is organized and welcoming.
• Manage mail and parcel distribution.
• Support the science laboratories by providing technical assistance to teachers.
• Ensure laboratories are stocked with necessary equipment and chemicals.
• Plan and oversee monthly laboratory classes, and maintain laboratory documentation.
• Set up and conduct laboratory tests and demonstrations.
• Uphold cleanliness and order in the laboratories.

Requirements:

• A recognised Diploma in a relevant field.
• At least two years of relevant experience in a school environment.
• Strong attention to detail.
• Ability to work effectively both independently and as part of a team.
• Excellent organisational and communication skills.

Join Us:

• We are dedicated to creating an inclusive work environment and invite applications from all qualified candidates.
• Interested candidates should send their inquiries or CV to [[email protected]] or WhatsApp us at +65 6222 3233.
• Please note that only shortlisted candidates will be notified.

Overview

Bot MD is a Y Combinator funded startup with the mission of Empowering Doctors around the world. Our core technology, “Bot MD”, is a proprietary medical A.I. chat engine that can be integrated with any hospital and clinical information system and used to power any chat platform (e.g. WhatsApp, Facebook Messenger, Viber) to help doctors and nurses automate patient engagement and remote monitoring.

We are looking for a passionate and driven Sales Account Manager to join our growing team to support our enterprise hospital and clinic customers in the rollout and implementation of Bot MD products across Singapore.

This role will be a great fit for you if you love driving growth, get excited by engaging with clients and are passionate about using data to drive insights into actions and delivering results. This is a hunter role.

In this role, you will report directly to the Regional Sales Manager and help to strengthen the playbook of Bot MD’s sales and account management strategies across Singapore. If you love working in fast-paced and creative environments, have a passion for healthcare and want to help change the world, please come talk to us at [email protected] .

Responsibilities

• Drive end-to-end outbound sales and overall revenue growth for hospitals and clinics across Singapore.
• Collaborate with internal stakeholders to drive process and product improvements to support client renewal and revenue growth.
• Uncover new opportunities within existing clients to enable up-sell and cross-sell conversations.
• Opportunity to build a playbook to scale across the region.

Required Skills

• 5+ years of sales experience; with relevant hunting experience in the healthcare or startup tech related fields
• Passionate about Bot MD’s products and impacting healthcare.
• Love technology and possess a deep understanding of SaaS products, ideally with experience managing hospital and clinic stakeholders within the medical industry.
• Experience in collaborating with cross functional teams (product management, solutions delivery, engineering).
• Team player with great communication skills and a can-do spirit.

2nd OFFICER

Job responsibilities

* In charge of navigation, navigational equipment and navigational publications

* Unkeep of all bridge equipment, GMDSS operator

* Maintain a watch in port including the operations of cargo as required

* Passage plan making

Requirement

* COC Class III

* At least 1 year experience on tanker

AEDAS is a leading global design practice dedicated to creative excellence and diversity in the built environment. We are a global platform for the most talented architects and designers, focused upon delivering locally-celebrated solutions for cities, communities and clients. Our global network of 11 offices forms a diverse staff base with skills across all sectors in architecture, interior design, building consultancy, master planning, landscape and urban design.

To support our continuous growth and expansion in Asia, AEDAS Singapore is seeking a committed candidate for the following position:

ASSISTANT DESIGNER

As an Assistant Designer, you will be responsible for supporting the project team with design development, design coordination and documentation. You will also liaise and coordinate with external consultants and the client’s team and other relevant parties.

Requirements & Attributes:

• Minimum Bachelor’s Degree in Architecture or equivalent qualifications

• Minimum 2 years of experience in concept and design development;

• Experience in mixed-use and infrastructure projects will be an advantage

• Registered Architect with the Board of Architects Singapore (BOA) will be an advantage

• Other professional certifications such as GMP or GMFP will be an advantage

• Excellent communication and presentation skills

• Proficient in BIM (Revit Architecture)

• Singaporeans and SPR only

Please submit a copy of your updated CV including your current salary, expected salary and notice period to [email protected].

Job Description

• Participate in the implementation of credit risk management framework including underwriting, credit limit management and risk based pricing.
• Monitor the performance of risk indicators to finetune and enhance credit risk management policy by conducting data analysis.
• Responsible for evaluating the credit worthiness of new credit applicants and monitoring the ongoing financial performance of existing credit customers.
• Responsible for risk model evaluation and continuously monitor its performance to ensure the stability and accuracy of risk strategy.
• Work closely with cross-functional teams such as anti-fraud, collection and modeling team to optimize end to end risk processes.
• Collaborate with Business teams, Product teams, Engineering teams and Ops teams to balance risk management targets with business targets.

Requirement

• Bachelor Degree and above in Finance, Computer Science, Statistics, Engineering, Economics or other relevant fields.
• Minimum 3 years experience in the risk management area specializes in credit risk management in a sound financial institution.
• Proficiency in SQL or Python.
• Experience in underwriting policy, credit limit and portfolio management and good awareness of anti-fraud and modeling is preferred.
• Strong analytical thinking and problem solving skills.
• Excellent communication and stakeholder management skills.

Kindly note that you can only be considered for one role at a time with any of the companies within our Group. If you have applied for other jobs with the Group, you will be considered for roles in the order of your application.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Experimental Marine Ecology Laboratory (EMEL) within the Department of Biological Sciences at the National University of Singapore is seeking to appoint an exceptional candidate to the position of Postdoctoral Research Fellow to work on a major new project “Multifunctional and Adaptive Green-Grey Shorelines (MAGGShore)”. This interdisciplinary research aims to test strategies to enhance the ecological functioning of artificial shorelines.

The main responsibilities of the position include:

• Examine ecological processes on seawalls at multiple scales
• Identify suitable species and protocols for transplantation
• Develop and test new enhancement unit designs
• Coordinate with sister sub-projects
• Prepare research manuscripts, reports and presentations
• Mentor graduate and undergraduate students

Applicants should have completed a PhD in marine biology or ecology.They should have a history of publications consummate with their career stage. Research skills including leadership, excellent statistical and analytical skills, outstanding writing abilities, and the capacity to work within a diverse group of ecologists and marine scientists, are desirable. Candidates with experience in hard intertidal systems, ecological engineering, and nature-based solutions will be given priority.

Qualifications

PhD in Marine Biology or Ecology

Skills:

• Experimental design and analysis (including expertise in R)
• Strong written and interpersonal communication skills
• Excellent time and resource management
• Certified and experienced scuba divers would be preferred

Experience:

• Ability to conduct experimental work in field, lab, and aquaria
• Experience working with intertidal invertebrates
• Familiarity with nature-based solutions/ecological engineering
• Publication record consummate with career stage