Total 11,569 Full-time job vacancies in singapore north east

Senior Cook Job description

The Senior cook will prepare meals and follow establishment recipes. Duties include preparing ingredients, adhering to the restaurant menu, and following food health and safety procedures. Cook, clean, assist other cooks and staff and deliver food in a fast-paced environment. Work may include operating a grill, oven, or fryer. Previous experience in a team environment and various cooking methods preferred.

That cook need to play as multitasking role he must be ready to washing vessels and cleaning kitchen environment

Duties and Responsibilities

• Setting up, cleaning, and organizing work stations

• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.

• Preparing deep fryer, utensils, and grill for shift

• Roti prate flour mixing

• Ready to cook Goring items (nasi,ikanpils,mee,kwithya,noodles)

• preparation of south indian & north indian curies

• Taking orders from wait staff or computerized system

• Cooking order according to food health and safety standards

• Recommending ideas for specials or seasonal dishes

• Handling multiple food orders at one time

• Monitoring multiple food orders as new orders arrive

• Dressing order for presentation

• Ensuring each guest order has the correct food and sides

• Delivering food order to wait staff in a timely manner

• Storing all food properly

• Sanitizing and cleaning work stations and utensils

• Reordering stock and food supplies

• Monitoring other cooks and team members

• Assisting other cooks in preparing food or helping other team members when needed

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• High school degree or equivalent

• Previous experience as a cook, or relevant work experience

• Legally able to work in establishments which serve alcohol

• Able to work early mornings, nights, and weekends

• Must pass a background check

• Able to read and write

Responsibilities

• Production of access cards – OLAE requests.
• Act as programmer for access control operations
• Emboss / print / affix applicant image on access cards.
• Pack cards for distribution.
• Record daily inventory of return of access cards.
• Manage and respond timely on helpdesk requests and emails.
• Perform any access control related tasks assigned by managers or team lead.
• Liaison with business units and building landlords on access card matters.
• Requisition of access control consumable and office supplies.
• Overseeing maintenance for card printer.
• CoB and Emergency – participate in CoB / Call Tree exercise and testing.
• Other responsibilities as assigned by the CSIS.

Qualifications

• Tertiary education in any discipline.
• At least 5 years of relevant experience in managing security access control systems, general office administration, record management and customer service.
• Knowledge in security systems would be an advantage.
• Possess high level of integrity.
• Strong Command of English.
• Good written, verbal, analytical, interpersonal and presentation skills
• Proficient in Microsoft Office application, i.e. Word, Excel, PowerPoint, etc.

Please indicate in your profile your expected salary as you apply. Thank you.

Primary Responsibilities

· Manage the operations of the social and recreation activities pool, gym, multi propose room, fitness studio, Business Centre and Members Lounge/Events venue.

· Drive the team to meet and exceed agreed revenue targets through a creative approach to delivering creative and interesting programs (e.g., swimming, fitness, tennis, lifestyle, etc).

· Recruit, Manage, Lead, coach and train team members for continuous developments through Daily Summary, monthly departmental meetings, one on one, and organized scheduled trainings.

· Assist in developing and initiating adult and children activities and events.

· In charge of maintenance and cleanliness of all the Pool’s umbrella, sun-bed and cabana including Gym, Tennis Courts, Golf Putting Course, Multi-Purpose Room and Fitness Studio.

· Achieve the Social & Recreation Club's annual budget and be accountable for maintaining and operating within financial targets as well as net movement.

· Ensure members and guests receive friendly and consistent personalized service from all team members.

· Ensure that government health and safety regulations are complied with at all times and the club rules are observed by members, clients and guests.

· Responsible to ensure that facilities are compliant with the safe management measures or other regulations aligned with governments initiative or requirements.

· Regularly monitor all equipment for the proper functioning in the Social and Recreation facilities and fitness club area to ensure maximum guest satisfaction and safety.

· You are required to demonstrate leadership quality and initiative in all areas.

· Any other duties as assign as and when by the management.

JOB REQUIREMENTS

· Must have minimum of 2-years management or supervisory experience.

· Able to commit to 5 day’s work week including weekends.

· Must be able to occasionally work outdoors.

· Excellent organizational and planning skills.

· Be able to work with children.

· Computer literacy is a must including Microsoft and Google applications and Online Booking systems.

· Bachelor Degree or Diploma in Hospitality or Sports Management is preferred.

· Certification in First Aid/AED is an advantage

PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

Responsibilities:

• Work directly with the Founder to develop and execute on growth strategies relating to product launches, product positioning, pricing & promotions
• Lead market research and analysis to inform business decisions and prioritize growth initiatives
• Collaborate with cross-functional teams to develop and execute go-to-market plans
• Provide leadership and guidance to the team to ensure successful execution of growth initiatives
• Lead negotiations and relationship-building with key strategic partners

• 3-5 years experience in top tier consulting firms heavily preferred
• Experience in managing and mentoring a team of marketers
• Strong analytical and quantitative skills, with experience in analyzing data and using insights to optimize campaigns
• Excellent communication and collaboration skills, with the ability to work cross-functionally and with external partners
• Ability to think strategically and proactively identify optimization tactics
• Ability to thrive in a fast-paced and dynamic environment
• A keen eye for creative and media assets
• Working to continuously ensure the company marketing goals are communicated across the entire organization and improving the company’s marketing outreach efforts.

The primary responsibility of the Delivery Driver is to transport goods safely and efficiently from the point of origin to the designated destination. You will play a crucial role in ensuring timely and accurate deliveries while maintaining a high level of customer satisfaction. This position requires strong attention to detail, excellent communication skills, and a commitment to adhering to traffic laws and safety regulations.

Roles & Responsibilities

• Tallies & loads required items for delivery onto delivery transport
• Ensure timely deliveries by planning efficient routes, adhering to schedules, and promptly addressing any unexpected delays or challenges.
• Maintains accurate delivery logs and records, collects and verifies delivery instructions, and promptly report any discrepancies or issues to the supervisor.
• Provide excellent customer service during deliveries by communicating effectively with customers and promptly addressing any concerns
• Coordinate deliveries and maintain smooth operations by working collaboratively with warehouse, logistics teams, and other departments.
• Conduct routine checks on the delivery vehicle, report maintenance or repair needs promptly, and adhere to scheduled maintenance appointments to keep the vehicle in good working condition.
• Assist and support warehouse duties to ensure overall operational efficiency.

Other Preferred Skills

• Class 3 driving license
• Good interpersonal and communication skills
• Bilingual in English and Mandarin to communicate with Chinese speaking associates.
• Ability to make decisions from adhoc situations
• Ability to work independently
• Physical fit

Qualification & Education Requirements

• Minimum O-Level or Equivalent and above
• > 2yrs of relevant experience

Please indicate the below information in your resume:

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

We regret that only short-listed candidates will be contacted for an interview.

Job Responsibilities:

• Attend to walk-in customers in the Gallery
• Answer phone and email enquiries
• Prepare quotation for customers
• Meet given sales target monthly and yearly
• Ensure full collections from order generated and should not have any AR outstanding
• Provide after sales service to customer to ensure high customer satisfaction
• Compiling of customer's leads data and submit to coordinator for report
• To ensure Gallery is neat, clean and tidy at all times
• Ordering replenishment of display samples and sample books
• Devise measures to increase the number of walk-in customers
• Understand market trends and customer needs in the residential field, and contribute to product development by providing feedback to the product department

Job Requirements:

• 3 years or more experienced in the related field or construction field are required for this position
• English is compulsory, Mandarin will be adding point
• Proficiency in Microsoft Office (Excel, Word, Powerpoint)

Assistant Cook Job description

The assistant cook will prepare meals and follow establishment recipes. Duties include preparing ingredients, adhering to the restaurant menu, and following food health and safety procedures. Cook, clean, assist other cooks and staff and deliver food in a fast-paced environment. Work may include operating a grill, oven, or fryer. Previous experience in a team environment and various cooking methods preferred.

That prata master need to play as multitasking role, candidate must be ready for flour mixing as well as making prata

Duties and Responsibilities

• Setting up, cleaning, and organizing work stations

• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.

• Roti prataflour mixing

• Making Varieties of RotiPrata (egg prata, Bananprata, coin prata,etc.,)

• Making Varieties of Dosai (Masaladosai, Ravadosai,Plaindosai, specialdosai,Geedosai. etc.,)

• Making Chappathi and Chappathi flour mixing

• preparation of south indian& north indian curies

• Taking orders from wait staff or computerized system

• Cooking order according to food health and safety standards

• Recommending ideas for specials or seasonal dishes

• Handling multiple food orders at one time

• Monitoring multiple food orders as new orders arrive

• Dressing order for presentation

• Ensuring each guest order has the correct food and sides

• Delivering food order to wait staff in a timely manner

• Storing all food properly

• Sanitizing and cleaning work stations and utensils

• Reordering stock and food supplies

• Monitoring other cooks and team members

• Assisting other cooks in preparing food or helping other team members when needed

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• High school degree or equivalent

• Previous experience as a busboy, cook, or relevant work experience

• Legally able to work in establishments which serve alcohol

• Able to work early mornings, nights, and weekends

• Must pass a background check

• Able to read and write

As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients' business environment and achieve business results.

Your Role and Responsibilities :

TruQua, an IBM Company is continuously thinking ahead when it comes to cutting-edge solutions for customers embarking on their financial and digital transformation journey. We recruit candidates who are Smart, Driven, Nice, and will bring an entrepreneurial mindset to help our customers innovate successfully, and with confidence in our world-class expertise.


What You’ll Do:
The role will involve deployment of modern SAP xP&A offerings, requiring both functional and technical expertise to develop SAP Profitability and Performance Management (PaPM) solutions and best address our customers’ needs across all sectors of TruQua and IBM within North America.

In this role, the SAP Profitability and Performance Management (PaPM) Consultant will work directly with customers for hands-on delivery, as well as strategic insights on how to run programs/projects efficiently from blueprint to go-live. This position requires the ability to work and communicate as part of a high-performance consulting team in a fast-paced environment.


This individual will be responsible for leading small project teams, as well as serve as an individual contributor, ensuring the quality of team delivery, thought leadership, keeping the team members utilized, growing our practice, and deepening our relationships with key partners. This candidate will be highly knowledgeable with required SAP Profitability and Performance Management (PaPM) product capabilities, business processes, solution mechanics, and configuration requirements, as well as integration with other technologies. This individual will also counsel client executives and leaders on the benefits delivered by SAP as a strategic asset to their broader Finance Transformation journey.

Sales Support and Delivery

• As trusted business advisor and lead, this individual will support sales - where needed - at key accounts by assisting with the scoping, solutioning, program planning and driving RFPs around SAP and Finance Transformation for TruQua. This will be required to support sales and go-to-market activities for SAP, which will include writing and shaping proposals and presenting at Orals.
• The SAP Profitability and Performance Management Consultant will bring professional leadership experience in businesses where service, quality and customer responsiveness are tantamount to success. The candidate will draw from past hands-on experience to grow our practice and capabilities.

Required Skills and Qualifications:

• 8-10 years Hands-on SAP Profitability and Performance Management (PaPM) skills, including data modelling, process setup, data governance and integration frameworks
• Strong understanding of xP&A and Finance processes
• Understanding of SAP S/4 Finance Universal Journal basic concepts such as Chart of Accounts, Cost Center hierarchies, cost elements, profit center hierarchies, company code setup, etc.
• Understanding of SAP S/4HANA Finance Journal Entries interfaces
• Basic knowledge of SAP Business Technology Platform (BTP)
• Ability to lead teams and support offer / business development activities
• Excellent presentation skills. Articulate with impeccable verbal and written communication skills in English. Strong & discerning listener.

Preferred Skills and Qualifications:

• Background on one of the following solutions: SAP BPC, SAP Analytics Cloud Planning (SAC-P), SAP COPA, Margin Analysis, CO, Universal Allocations
• Understanding of SAP HANA, SAP BW, HANA SQL
• Knowledge of upcoming changes in SAP Analytics & Finance, as well as an eagerness to learn, prototype, and grow expertise in the latest relevant financial technologies.

Job Scope:

* Assist to maintain the company’s Fixed Assets Register including arranging an Annual Physical Count to ensure that all fixed assets are properly accounted;

* Assist in the accurate and timely closing of the monthly, quarterly and yearly accounts and reporting to our local auditor and Headquarter in Japan;

* Assist to resolve intra-company discrepancies quickly so that the accounts can be closed within the given timeline; and work with parties affected to avoid future recurrence;

* Assist in the collection of data and information (build up the database) for reporting and disclosure in the Statutory Audited Report;

* Work closely with our local auditor, legal counsel and other affected parties to arrange for documentation relating to the annual accounts and ensure that the Statutory Audited Report is prepared accurately and signed timely;

* Assist to review and update SOX documentation/checksheets and check to ensure adherence to operational procedures and controls;

* Assist in monthly bank reconciliations and follow up with outstanding items; Assist in the preparation and compilation of tax and audit schedules;

* Work with/support divisions to pass monthly standard/recurring journal entries; Process invoices, payments, billings as required for timely month-end closing;

* Assist in ad-hoc assignments or projects as and when required.

Qualifications:

Educational Qualifications

• Degree or other professional qualification in Accountancy with minimum 2 years relevant working experience

• Diploma in Accountancy with minimum 3-4 years relevant working experience

Working Experience

• Preferably have some audit experience

• Have worked in a General Ledger/Reporting Department, A/C Payable & A/C Receivable of a medium size company to MNC with statutory reporting experience

Computer Literacy

• Proficient in MS Excel, Word and Powerpoint

• ERP Systems hands-on knowledge, preferably SAP

As an Account Executive, you will focus on identifying, negotiating and closing big deals targeting and growing our biggest strategic accounts. You will use your deep industry knowledge to expand and close these complex deals. You will provide account leadership and direction in both the pre- and post-sales processes in a high-energy, dynamic environment.

What you will do:

• Drive some of the worlds biggest brands to achieve their most strategic corporate objectives by connecting those objectives to DataStaxs set of solutions.

• Listen, identify and understand clients/prospective clients needs and deliver to their expectations.

• Command the message, business value selling, and account planning.

• Demonstrate expertise in building business cases which clearly show value and differentiation at all levels of your customer / prospect organizations.

• In collaboration with Data Architects, develops short and long-range strategies for product expansion; assesses potential application of the company products to meet customer needs

• Maintain up-to-date knowledge of DataStax' competitive positioning in the marketplace, and prepare activity and forecast reports as requested

Your experience should include:

• Working with the C-level executives in building strategic and long standing relationships.

• Build relationships with multiple stakeholders and influence them in a positive way.

• Evangelizing enterprise technology, with particular focus on SaaS and disruptive technologies.

• Command the message, business value selling, and account planning.

• Demonstrating excellence in Pipeline Generation & Opportunity Progression; including meticulous planning and preparation.

• Creating trusted customer relationships and a deep understanding of needs/opportunities within enterprises.

• Helping customers to transform their infrastructure into meaningful data that allows them to make strategic business decisions

• Cloud based distributed systems

• Closing deals $1 million and up

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we are excited to connect with you.

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What we offer

• Competitive salary and benefits package
• Opportunities for career advancement within a global luxury brand
• A diverse and inclusive workplace
• Ongoing training and development programs
• Experience the prestige of working with iconic beauty and fragrance brands

Your day-to-day role

• Achieve personal sales targets, sales per transaction, and units per transaction as set by the Brand/Retail Manager. 

• Maximize sales through effective link and cross-selling techniques, enhancing customer purchases. 

• Cultivate strong customer relations with a warm and sincere "Welcome to Guerlain," establishing a positive rapport with clients. 

• Apply Clienteling strategies to build long-term relationships, understanding and catering to individual client preferences and needs. 

• Provide accurate and personalized skin consultations for each client, demonstrating in-depth product knowledge and expertise. 

• Act as an ambassador for service excellence, ensuring every customer interaction reflects the highest standards of Guerlain's customer service. 

• Demonstrate products using the Dare to Be techniques, aligning recommendations with the client's specific requirements. 

• Propose and deliver tailor-made services and consultations based on Dare to Be guidelines, ensuring a unique and customized experience for every client. 

• Ensure the store's visual merchandising (VM) is at its optimal level, maintaining an attractive and enticing display for customers. 

• Collaborate with the team to organize products and displays, ensuring a visually appealing and organized store environment that enhances the customer shopping experience. 

• Showcase high professional standards and a genuine passion for the Guerlain brand, representing its values and essence to clients. 

• Provide exceptional customer service, fostering memorable and personalized experiences for clients, while building lasting relationships. 

• Maintain an in-depth knowledge of Guerlain products, staying updated on the latest beauty trends and innovations to offer expert advice and recommendations. 

• Utilize your expertise to meet and exceed sales targets, effectively communicating product benefits and tailoring solutions to client needs. 

• Remain open to learning new skills and techniques in the beauty industry, adapting to new challenges and changes in the market. 

An exciting opportunity has become available for a Manager, Digital Acquisition, MEA to join our team. This role will be based in Singapore and will be reporting directly to the Director of Digital Acquisition, MEA APAC and is responsible for the implementation and analysis of Accor’s digital acquisition activities (including SEA, metasearch, affiliation, and retargeting) across MEA region.  

Other responsibilities that this role will have includes driving lever performance, managing agency partners to improve campaign efficiency and deliver incremental revenue growth. The role will work global acquisition teams and agencies/media partners in region, ensuring that new hotels are onboarded into the digital acquisition performance funding program.  

It consists in analyzing and implementing the digital acquisition strategy in all countries across MEA (and overseas towards MEA hotels) to acquire and retain guest by targeting them across the customer journey and support in the delivery of the strategy and performance for the entire MEA APAC region. 

The Manager, Digital Acquisition leads the regional partnership with the appointed media agencies and key publishers, the role will provide guidance and support to the digital teams in countries and is responsible for the digital acquisition campaign and deliverable through defined KPIs.

Getting to know the role and your responsibilities: 

Optimize Online Advertising and Acquisition Strategy Across MEA 

• Analyze & optimize the investment strategy across online channels paid search, metasearch, affiliates, retargeting & App download campaigns in order to acquire new customers and retain existing customers and loyalty members at the best cost. 

• Optimize towards business goals by type of activity on a yearly basis. 

• Monitor & adapt the campaign strategy based on the current situation of the region/market. 

• Proactively initiate pilots with new publishers/technology in order to optimize investments towards business goals. 

• Develop advanced audience targeting techniques in order to further optimize investment.  

• Animate global JBP (mainly Google, Microsoft, etc.) regionally. 

• Project management: ability to prioritize and manage multiple demands in a challenging environment. 

• Consolidation and management of local budget sources & fees. 

Manage Hub Digital Acquisition Campaigns 

• Ensuring alignment with the full-funnel strategy and objectives of the company 

• Is a Point of Contact (POC) to the agencies for Acquisition and App download campaigns.

• Ensure deep understanding of the Digital Acquisition and operational requirements. 

• Support the Hotel digital marketing teams in their Acquisition channel optimization & analysis. 

• Monitor investment performance on a regular basis against business goals as defined in the strategy (reach, Impression share, ROI etc.) 

• Develop deep analysis of investment performance using all tools available (GA360, Kenshoo, Tableau, Cognos, Omniture etc.) in order to optimize overall web direct business. 

Share Strategy and Performance with Global Acquisition Team 

• Help co-design the global advertising and acquisition strategy. 

• Communicate animation plan. 

• Support MEA APAC Digital Acquisition performance review 

• Represent MEA in key meetings. 

Follow Market Trends and Best Practices 

• Be aware of competitors activities. 

• Follow proactively new products, tools, and publishers to keep Accor at the forefront of innovation. 

Co-Responsible for the Regional MEA Online Digital Acquisition Budget 

• Optimize and monitor the regional Acquisition budget. 

• Provide guidance on country and hotels Acquisition budgets.

An exciting opportunity has become available for a Manager, Digital Media, Asia to join our team. This role will be based in Singapore and will be reporting directly to the Director of Digital Media, MEA APAC and is responsible for optimizing online media to generate quality traffic to Accor direct platforms that converts into Room Nights/Revenue to Accor hotels in Middle East, Africa, Turkey, Asia and Pacific (MEA APAC). 

It consists of implementing and analyzing Accor’s digital media strategy in all countries across MEA APAC to acquire and retain guests by targeting them across the customer journey and support in the delivery of the strategy and performance for the entire region. 

The Digital Media Manager is responsible for supporting the relationship with appointed media agencies and key publishers, plus identifying new paid media opportunities within region. The position also provides strategic guidance and support to the digital media teams in countries and is responsible for the performance of paid media campaigns and deliverables through defined KPIs.

Getting to know the role and your responsibilities: 

Executing and Optimizing MEA APAC Paid Media 

• Briefing, analyzing and challenging agencies to deliver innovative and effective media plans across online display (including programmatic and paid social). 

• Leading the alignment on media KPIs to ensure all paid media is measurable. 

• Conducting research and audience analysis to identify target demographics and optimal media channels. 

• Identifying and sharing best practice media strategies to improve media performance across MEA APAC 

• Implementing strategies to acquire new customers and retain existing customers and loyalty members at the best cost. 

• Analyse and report on campaign media performance to align with business KPIs on a monthly, quarterly, and annual cadence. 

• Monitor & adapt the media campaign strategies based on the current situation of the region/market. 

Strengthening Media Partner Relationships on Behalf of Accor 

• Is a Point of Contact (POC) to the agencies. 

• Actively participates on partner calls to improve performance and identify new opportunities. 

• Regularly tracks media trends and competitors in priority markets, to support the growth of Accor’s media network. 

• Proactively initiates a test and learn methodology/calendar. 

• Participates in negotiations for co-funded media pilots. 

• Fosters strong relationships with agencies. 

• Represents Accor MEA APAC in meetings. 

Collaborating with Global Media & HUB Ecommerce/Marketing Teams to Reach Business and Campaign Objectives and Priorities 

• Responsible for the ongoing measurement of paid media using Accor specific dashboards and tools (Tableau, Sprinklr). 

• Implements fast local adoption of Global Joint Business Plans and objectives, adjusting to meet local specificities (including Google, Meta, Microsoft). 

• Communicates animation plans. 

• Ensures alignment with the full-funnel strategy and objectives of the company. 

• Supports the tracking and attribution of media activities to support ongoing investment (ie. Ekimetrics). 

• Ensures a deep understanding of paid media and operational requirements, including tag / pixel implementation procedures. 

• Supports the in-country digital media teams in their media optimisation & analysis, including channel and audience targeting recommendations. 

• Develops deep analysis of digital media to optimize overall web direct business. 

Supporting Growth and Innovation 

• Staying up to date with digital media trends, competition, and potential new channels, including updates to social media marketing, attribution, targeting, and programmatic media buying. 

• Supporting the implementation of transversal projects of DCO, data-sharing and cookie less targeting, to generate incremental revenue. 

• Identifying and adapting a streamlined campaign reporting template for MEA APAC. 

• Project management: ability to prioritize and manage multiple demands in a challenging environment. 

• Successfully complete training programs as required and identify new training/upskilling opportunities to align with the role. 

Managing Media Investments and Accounting Requirements 

• Implementing and managing the budget and financial processing requirements to meet budget guidelines. 

• Respecting and following internal accounting processes & objectives. 

• Provide guidance on country and hotels media budgets. 

• Identification of local business needs to support visibility.  

• Consolidation and management of local budget sources & fees. 

We’re looking for a Customer Support Associate to join our team in Singapore. This role is a unique opportunity to have an impact on Wise’s mission in helping our customers have a great experience when using Wise.

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to help customers have the best experience possible with our product working across email, phone and chat.

The role will give you the opportunity to:

• Help customers have the best experience possible with our product working across email, phone and chat
• Be flexible working during business hours but sometimes covering an early morning(from 6am), and up to 2 weekend shifts per month
• Go above and beyond the call of duty: work with less supervision and solve complex problems working with other teams while still achieving your KPIs
• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers
• Work with Empowerment – at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

What we offer

• Competitive salary and benefits package
• Opportunities for career advancement within a global luxury brand
• A diverse and inclusive workplace
• Ongoing training and development programs
• Experience the prestige of working with iconic beauty and fragrance brands

Your skills and experience

• Familiar with Microsoft SQL Server and have SQL script development skills, experienced in data management 

• Good Knowledge of Google solution (Google Cloud, BigQuery, Google Analytics) and Microsoft solution (PowerBI, SSAS) 

• Excellent technical skills – good understanding on data analysis and integration 

• Good communication skills – Good spoken English required 

• Willing to manage many different sub-projects at the same time 

• Willing to work in a multi-brands and dynamic organization 

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time

Verisk Maplecroft’s data-driven solutions enable multinational companies to identify and manage the key political, human rights, economic, and environmental risks impacting their operations, supply chains, and investments. As part of the Verisk Analytics family, we are aligned with the world’s leading data analytics organization. Together, we aim to give our clients the insight they need to make better, data-driven decisions through unrivaled analysis and advice.

Role Purpose
This role will manage Maplecroft’s existing and growing business in Oceania and will be responsible for retaining and growing client revenue and relationships primarily in Australia, New Zealand, and Papua New Guinea.

Role Focus

The role will focus on retaining and growing clients through a variety of mechanisms, e.g. in-person, phone and web based solutions.  The successful candidate will also ultimately be expected to recognise upsell and cross selling opportunities within these accounts from both a research and consulting perspective and work with the wider Sales & Marketing team to realise these opportunities.  The position will be based in Singapore with regular quarterly travel (~15%) to Oceania.

Main Responsibilities

• Grow and maintain sales while maximising profitability of Maplecroft’s offerings by successfully managing an extensive client portfolio;
• Develop strategy to assure client retention and revenue growth;
• Taking ownership of client engagement and ensuring the client interactions are coordinated across sales and marketing, client services, research and consulting to develop more scalable engagement techniques with these clients e.g. online training and one-to-many initiatives;
• Provide feedback on established products and services to relevant internal departments;
• Recognise competitive threats and mitigate risks, as well as feeding back intelligence to the relevant research and product teams;
• Increase users and usage across the portfolio;
• Ensure all relevant entries and transactions are completed in Salesforce, including accurate pipeline management;
• Renew existing services with each client in a timely manner – ensuring all renewals are closed ahead of the renewal date;
• Identify opportunities for cross-sell of the existing Maplecroft portfolio.

Deliverables/Business Partnering 

• Work closely with regional, local, JV & HQ teams and develop excellent knowledge of KENZO SEA local markets operating environments  

• Operational tasks including order processing, monthly closing, periodic sales performance, etc 

• Deliver timely, accurate & qualitative communication of Kenzo SG books and business performance 

• Support consolidation, analysis, and reporting of the brands’ performance.  

Actuals 

• Maintain day to day operation of the brand. 

• Analyze overall delivery of company financial targets on a regular basis & report to the business with recommendations as necessary including P&Ls and Cash flow drivers (stocks, capex, etc.) 

• Assist to analyze the business risk and preparation of back-up plan for business target achievement 

• Prepare monthly analysis of the main Key performance indicators (sales, P&L, DOI, Stock in trade, Capex..) in accordance with brand management needs 

• Handle local reports requested by the regional and HQ teams 

Forecasts (Budget, Revision, Landing, …) 

• Prepare budget and revisions in accordance with parent company requirements and timetable, working with the local management and finance teams to gather information in a timely and accurate way 

• Maintain cost control responsibility; provide relevant reports and rationale, with recommended action plans to the business for tight budget control  

• Support the brand in preparing the 3 years long-term strategy plan 

Ad hoc Analyses & Projects 

• Prepare/review the investments requests 

• Provide analytical support to cross-function initiatives and ad hoc projects 

• Participate in new markets opening preparation, simulations and operations 

• Continually seek to improve processing efficiency and accounting/controlling capabilities of the company 

• Participate in the implementation of finance / IT projects for the accounting/controlling functions 

• Reinforce internal control requirements and implement procedures as necessary.  

What we offer

• Competitive salary and benefits package
• Opportunities for career advancement within a global luxury brand
• A diverse and inclusive workplace
• Ongoing training and development programs
• Experience the prestige of working with iconic beauty and fragrance brands

Your skills and experience

• Strong communications skills
• Good English speaking and writing
• Autonomy and sense of initiative
• Business oriented
• Skills of negotiations
• Good proficiency in Excel, PowerPoint

Ideally you will also have some experience of

• Commercial awareness
• Knowledge in Purchasing
• Experience within Perfumes & Cosmetics industry
• Analytical skills
   

• Manage a portfolio of clients
• Provide advisory and consultancy services to clients
• Submit and/or review of regulatory filings and notifications
• Liaise and correspond with MAS and auditors
• Periodic compliance reporting to senior management or board of directors
• Provide or review compliance manual
• Provide or review compliance checklists, registers, and calendar
• Prepare and review regulatory returns and forms
• Perform ad-hoc projects, including but not limited to regulatory mock inspections, AML/CFT CDD checks
• Other ad-hoc duties as the need arise

• Key account planning, development and management
• Act as main link resource to client.
• Develop and maintain close relationships and communication with decision makers of client / CRM
• Advise senior management of client status, problems, and opportunities
• Quality control of all deliverables to the client
• Develop, implement, coordinate, and manage research services projects
• Develop the proposal and prepare budget/cost
• Questionnaire, interview/discussion guide design
• Analyze and evaluate results
• Develop a conclusion and solid recommendation
• Present and report on work from the proposal to the analysis stage
• Control costs/budgeting
• Ensure company processes and compliance are followed
• Responsible for the morale, productivity, and efficiency of team
• Any other tasks assigned by the Commercial Director

• Develop corporate strategy papers and reports for the board of management
• Conduct country and market analyses across all business units to result in supportive concepts for regional strategy and business development
• Prepare and coordinate top-level management meetings and workshops
• Continuously track developments and news in the region with relevance to Bosch operations
• Take on ad-hoc tasks and projects

• Ensure smooth operation of the Front Office
• Be responsible for directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager/General Manager to meet the service standards of the Hotel
• Contribute to guest satisfaction by providing a high standard of service in line with norms and procedures through TRUST YOU and Key Performance Index set by Accor
• Assist Front Office Manager with projects related to Front Office as and when required and meeting up with datelines
• Identify personnel development to have trained and qualified staff to consistently maintain and increase the Hotel’s service
• Take charge of the ACDC program and work closely with Front Office Manager
• Work with the Director of Sales and Assistant/Reservations Manager and take full control of the Front Office operations in the event of overbooking, should the need to transfer guests to other hotels
• Be responsible for the safety and security of guests, employees, and the hotel assets

About the job

Leading, developing and managing the Recovery work in the store by working together with the other functions of the store to prevent the occurrence of unnecessary costs to assets and to give products a second chance while keeping bottom line profits and sustainability in mind.

Your assignment

• You strive to minimise the financial loss of damaged in the store and try to maximise the financial recovery by repacking and moving goods back to stock or assemble, price and sell goods in the As-Is shop.
• You work closely with other functions in handling damages in my store and together identify the root cause of recurring damages and take appropriate action to minimise the reoccurrence of these in future.
• You ensure the Recovery is always a safe and secure environment for visitors and co-workers and that our property is safeguarded, and you are conscious of safety at all times in our store.
• You are proactive in using all the information and tools available, to ensure a multidimensional approach to steering the business in order to achieve growth and sustained long term profitability with our customers in focus.
• You co-operate across functions to ensure everyone understands and contributes to the process with focus on prevention, revenue and sustainability.

• Support and deliver business performance delivery by ensuring always on plan in each markets to win big events Mega campaigns, single digit campaigns, PrimeDay, BlackFriday, etc. Support new innovations launch, improve product mix.

• Deliver Pureplayer & Marketplace fundamentals & CASA target, by identifying gap and defining action plan by market

• Define need for channels’ differentiated assortment (incl SIOC) or exclusive eCOM portfolio and ensure perfect execution in markets

• Deliver MarketShares targets, by winning the Search and Conversion against competition, ensuring in close collaboration with Global Digital Media Team an always on integrated strategy of sufficient Media and Commercial activations

• Lead and drive the development of overall digital marketing strategy & plans for ecommerce and (future) total company (offline & online) channel in ASIA/ SEA.

• Start developing a centralized relationship with key regional customers ie Lazada, Shopee- Media + Sales to leverage partnerships at benefits of markets, driving clarity, simplicity and cost efficiency

• Develop relevant commercial, shoppers, digital & performance marketing regional playbooks Playbook with bi-annual release made of fresh updates and JDE learnings

• Work closely with the markets to share best learnings and reapply

• Insights sharing with the markets

• Identify and activate emerging customers’ platforms, ie livestream

• Identify emerging media consumption and consumer engagement trends, share learnings and recommend actions on media execute on to local markets