Total 5,179 job vacancies in woodlands tuas north west

Job Description:

• Ensure the machine is working correctly, and calibrating the machine to ensure proper measuring.
• Perform incoming, in-process and final inspection as per customer requirement.
• Maintain calibration record of measuring equipment.
• Document inspection results by completing reports and logs.
• Maintain safe and healthy working environment by following standards and procedures.
• Raise non-conformance report if necessary.

Job Requirements:

• NITEC/Higer NITEC in Precision Engineering.
• 2 -3 years of relevant QC experience in a manufacturing environment and knowledge.
• Able to interpret technical/mechanical drawings of geometrical dimensioning and tolerance.
• Able to perform CMM measurement; preferably with Wenzel or Zeiss.

Responsibilities:

- Assist TCM physicians and health advisors during consultations, ensuring efficient patient care.

- Perform receptionist and administrative duties including patient registration, appointment scheduling, answering phone inquiries, data entry, and filing.

- Ability to dispense herbal medicine to clients based on physician’s prescription

- Conduct regular stock-taking of clinic supplies and coordinate with external vendors for logistics.

- Accurately update billing records and reconcile daily collections.

- Oversee the day-to-day operations of the clinic, including housekeeping

- Potentially work across multiple clinic locations as needed.

- Be open to training for higher-level responsibilities.

Responsibilities for Sales Manager

• Recruit, hire, and train sales team

• Set sales goals, compare performance to goals, and adjust goals as needed

• Assess current team processes and procedures, identify opportunities for improvement, and implement them

• Develop individual quotas and assign territories for team members

• Provide detailed and accurate sales forecasts

• Coach, mentor, and provide feedback to team members

• Foster a competitive yet collaborative team environment

• Assess individual performance through observation and measurement, and suggest corrective actions as needed

Job Description:

To manage and supervise the mechanic in the performance of preventive and corrective maintenance works on equipment, so that the equipment can function properly and operate safely.

Requirements:

1. Prepare and schedule preventive maintenance work plan.

2. Control of preventive work plan, and assign overtime works where necessary.

3. Adjustment and plan for corrective maintenance works.

4. Assist to carry out preventive maintenance works where necessary.

5. Responsible for the behaviour and works of the mechanics under his control.

6. Control and collect informations from customer relating to works, mechanics, etc.

7. Teach and conduct on-the-job training for newly employed mechanics.

8. Teach and conduct safety procedures of works.

9. Teach and conduct operating principles of the equipment to the owner.

10. Assist in the attendance of building or equipment inspections are required by-law.

11. Follow-up on the breakdown report and assist the mechanic on the breakdown works.

12. Assist in the reduction of Breakdown ratio.

13. Ensure proper record of drawings, files, documents relating to the maintenance work of the equipment.

14. Ensure proper record of all tools issued.

15. Ensure proper record of mechanics Annual leave, Sick leave, etc.

16. Assist in conducting investigation of damages/accidents to equipment or personnel.

17. Preparation of necessary reports on relating maintenance works.

18. Report to the Maintenance Supervisor/ Asst Engineer/ Officer/ Asst Officer on matters relating to the section.

19. Carry out any other duties as assigned by superior.

20. Conduct patrol checks on maintenance works.

21. Follow-up on QC and QA defects.

22. Liaise with officers on maintenance works.

23. Ensure compliance to Environmental Policy, reduction of waste and prevention of pollution.

24. Ensure equipments under his care is properly maintain.

Direct Hiring Quantity Surveyor

Malaysian Chinese (WP) / Singaporean / PR

Office Location: North Link Building (Nearest Sembawang MRT)

Work Timing: Monday to Friday 9.00am-6.00pm & Saturday 9.00am-1.00pm

-Salary $3,200 - $3,500 depends on experiences.

-At least 2 years experiences.

-Accept 1 month notice and ready to start work at any time.

Skills Requirement:

-Microsoft Office (Excel, Words, Power Point or Others)

-Using QS Software (Bluebeam)

-Must fluent in English (Speak, Listen & Write)

Job Scope:

-Inspect, review or evaluate construction plans provide progress reports and prepare items are required.

- Liaise and collaborate with site managers, customers, contractors & subcontractors.

-Collect and prepare reports, analyses, contracts, budgets, risk assessments, and other necessary related documents and forward them to appropriate management or personnel.

- Provide opinions, suggestions and advice on innovative improvements and new strategies to managers and customers.

- Record relevant changes in the design and update the budget when needed.

-Build and maintain healthy and professional relationships with all site managers, customers, contractors & subcontractors.

- Travel from the office to various locations when needed.

The Job

• Develop and implement maintenance plans and schedules based on equipment requirements and resource availability.
• Coordinate and communicate maintenance activities with co-workers and various departments to minimize disruption to day-to-day operations.
• Plan equipment inspection, servicing, and overhaul during scheduled downtime.
• Perform both short and long range planning and scheduling, respond to emergencies and schedule changes.
• Coordinate with procurement department to call quotation/tender for term contracts and external ad-hoc services required by maintenance team.
• Liaise with term contractors such as planning maintenance schedule, where applicable.
• Monitor validity of term contractors' insurance policies and security deposit during period of contract.
• Liaise with team leaders to create purchase requisition for utilization of term contract roles.
• Establish and maintain standardized maintenance planning process, procedures, and workflows.
• Review and improve maintenance processes and procedures including work order system to enhance overall effectiveness and efficiency.
• Make recommendations on best practices to be in line with industry standards.
• Maintain accurate records of maintenance activities, including work orders, maintenance procedures and schedule.
• Analyze breakdown report and liaise with team leaders to ensure breakdowns are categorized correctly.
• Provide reports on adherence to maintenance schedules.

The Requirements

• Minimum Diploma in technical field, preferably in Electrical or Mechanical Engineering.
• 5 years working experience in an engineering role, with minimum 3 years in scheduling position with demonstrated success of implementing and operationalizing master schedules.
• Proven experience in performing preventive maintenance and repair works.
• A team player.
• Good analytical and communication skills.
• Proficient in IT applications (Microsoft Word, Excel, and PowerPoint)

Requirements:

• To operate and maintain plant facilities and utilities.
• Responsible for continuously supplying purified water, chilled water, PUB water, steam, compressed air, etc.
• Responsible for continuous treatment of process wastewater and ensuring compliance with the discharge of treated water to the public sewage system.
• Responsible for continuously operating building services, including HVAC, ACMV, electricity, etc.
• Responsible for facilities & utilities equipment front-end troubleshooting.
• Responsible for carrying out or coordinating with vendors on asset repairs, maintenance, calibration, or project works.
• Execute assigned work activities on time.
• Responsible for safe operation and good housekeeping in facilities and utility areas.
• Manage external contractors/vendors in support of operation and maintenance activities.
• Assist supervisor in preparing equipment for maintenance, performing equipment isolation, LOTO, and supporting permit-to-work issuance.
• To provide input or be involved in drafting GMP documents eg. SOPs, forms, etc.
• Provide support to improvement projects, audits, EHS & Quality investigations, and CAPA.
• To be involved in internal and external inspections as required.
• Ensure compliance with GMP, regulatory requirements, ISO and EHS standards, and other relevant policies/standards, and support audit functions.
• Ensure workplace safety and be responsible for notifying management promptly of EHS/GMP deficiencies.
• Any other duties and responsibilities as assigned by the Supervisor.

Requirements:

• Possess a Minimum of NITEC in a technical field of study.
• Minimum 3 years of experience in the electronics, cosmetic, food, medical, or pharmaceutical industry handling facilities or utilities.
• Boiler Attendant Class 2 certification is a MUST.
• Competence in purified water, chilled water, steam, compressed air, wastewater treatment, cleanroom HVAC operations, and maintenance.
• Self-motivated, good teamwork, and interpersonal skills.
• Able to execute work as per work instructions or procedures.
• Experience working in an EHS environment and a permit-to-work system.

Your Mission

This position will be responsible for ensuring accurate and timely payroll processing, compliance with local regulations, and providing excellent service to our employees. Additionally, the incumbent will manage employee insurance and benefits programs to ensure comprehensive coverage and support for all staff.

What To Expect

• Accurately process end-to-end payroll for all employees, including calculations, deductions, and payments.
• Handle monthly CPF contributions, income tax submissions, and other statutory requirements.
• Ensure timely and accurate payment of salaries, bonuses, and other compensation.
• Stay updated with local payroll regulations and ensure compliance with Singapore employment laws.
• Prepare and submit statutory reports, including IR8A, IR21, and other relevant filings.
• Conduct regular audits to ensure accuracy and compliance.
• Address payroll-related queries from employees promptly and professionally.
• Provide guidance and support regarding payroll policies, procedures, and statutory requirements.
• Maintain and update payroll system records accurately.
• Oversee employee insurance plans, including medical, dental, and life insurance.
• Serve as the main point of contact for employees regarding insurance and benefits-related inquiries.
• Coordinate with insurance brokers to address any issues or updates.

What You'll Bring

• Diploma or Bachelor's degree in Human Resources, Business Management, or a related field.
• Minimum of 2 years of experience in payroll processing.
• Strong knowledge of Singapore employment laws, CPF regulations, and tax requirements.
• Prior experience in SAP SuccessFactors and SAP HANA would be advantageous.

Job Requisition

• Diploma/Degree in any field

• Critical thinker and problem solver

• Good communication, negotiation, and presentation skills

• Computer Literate

• Good interpersonal skills

• Able to multi-task and meet tight deadlines

• Experience in the cleaning industry is an advantage

• No prior experience is welcomed

Responsibilities

• Nurturing and developing relationships with key customer accounts

• Seek and identify opportunities to grow the business with new or existing customers via client visits and cold calling

• Create and be accountable for all client proposals, quotation or any further documentation

• Assist with additional tasks/initiatives as assigned

Benefits

• Transport & Mobile allowances

• Basic + Incentives

• Professional development

· Contacting potential and existing customers on the phone, by email, and in person.

· Explore new placement opportunities at different locations.

· Negotiate prices and terms and prepare sales agreements.

· Maintain contact lists and follow up with customers to continue relationships.

Assist in business development & marketing.

· Following the best practices for safety, both on the road and while loading or unloading a truck
· Communicating with dispatchers, drivers and other team members to make deliveries
· Meeting delivery deadlines
· Performing basic lorry/van maintenance
· Loading and unloading company products. drinks, snacks... etc
· Tracking shipments and deliveries
· Obtaining client or customer signatures when needed

Roles & Responsibilities:

• Carry out forecasts on division’s business, financial planning and budget management function.
• Ensure accurate and timely month-end closing (estimation and actual profit & loss) and preparation of financial reports.
• Monitor and analyse monthly operating results against budget.
• Prepare month end closing report.
• Prepare budget, mid-term and kick off presentation.
• Monitor monthly expenses/ marginal profit and business profit result to enhance organizational effectiveness by getting the organization become more result focused.
• Monitor quantitative and qualitative result and ensure team function successfully.
• Monitor overdue debts and credit control management.
• Responsible for finance team’s growth, work schedule and coach & supervise new employees.
• Any other adhoc duties as assigned.

Requirements:

• Diploma related to accountancy, business management or finance.
• 3-5 years of relevant working experience in manufacturing environment.
• At least 3 years of related working experience in Finance/Budget/Forecast Planning/Month end closing/Bad debt reporting.
• At least 3 years of related working experience in billing related functions or experience in Logistic/ Supply chain.
• Proficient with Microsoft Office application & Accounting System.
• Able to effectively work under tight deadlines.
• Meticulous and good analytical skills.
• Proactive, independent and positive work attitude.
• Effective Communication skills.

Working hours:

Normal Shift (5 days work week)

7.50am to 4.55pm

Work location: 88 Second Lok Yang Rd, Singapore 628164

Benefits:

• Company transport provided at designated pick-up points islandwide
• Medical insurance coverage
• In-house canteen at subsidized price
• Employee Flexible benefits Scheme

remuneration package will be commensurate depending on suitability and work experiences

• Assist in planning and executing sales plans.
• Guide and train the sales team for optimal performance.
• Track, report, and refine sales performance metrics.
• Strengthen relationships with key clients and ensure customer satisfaction.
• Monitor the sales team’s daily activities and adherence to company policies.
• Collaborate effectively with the marketing, product, and customer service departments.
• Represent the company at industry events and gain market insights.
• Monitor stock levels and predict future sales trends.

Store Keeper Job Description

We are looking for an organized, experienced store keeper to be responsible for all stock, staff management, and planning promotional campaigns for the store. Storekeeper is a person who is responsible for goods in a store. Storekeeper is very important person for the store. He is the in charge of store department and also responsible for store control.

Storekeeper Duties & Responsibilities:

· Receive and forward all types of goods and deliveries in and out of the hotel to the correct point of storage area.

· Follow all standards for issuing and receiving stock within the store's area of operation.

· Monitor and take inventory on regular basis to compile orders based on par levels or needs.

· Maintain clear and organized records to ensure all reports and invoices are filed and stored properly.

· Monitor Periodic Automatic Replacement levels for all food items to ensure proper levels.

· Responsible to verify all goods arrived as per the agreed purchase, delivery note and agreed quantity has been received.

· Responsible for storage of both food & beverage and operational stock.

· Responsible for the day-to-day check on the storage facilities of upkeep and hygiene.

· Refuse acceptance of damaged, unacceptable, or incorrect items.

· Ensure cleanliness of all areas, keeping storage areas clean & tidy and in strict compliance with hygiene regulations.

· Ensure all store requisitions are signed by concerned Department Heads (HOD’s).

· Ensure the quantity requested and the quantity issued always matches.

· Ensure store requisition form is signed by the person collecting the goods and enter into the Inventory/Materials Management System.

· Post all invoices using the MMS - Material Management System.

· Speak with others using clear and professional language.

· Follow up on documentation of after-hours issues ensuring it is in accordance with established internal controls and procedures.

· Adhere to all Health and Safety procedures particularly relating to food and beverage items.

· Conduct inventory audits to determine inventory levels and needs.

· Assist the Accounts Payable Clerk / payable assistant in finding out any cost discrepancies.

· Complete requisition forms for inventory and supplies.

· Extend all requisitions on a daily basis and update the inventory management software/system.

· Work closely with Purchasing to order and receive items and equipment.

· Troubleshoot any vendor delivery issues and oversee/follow up on the return process.

· Verify and track received inventory and complete inventory reports and logs.

· Perform any other duties as assigned by the management or supervisors.

Storekeeper Requirements and Skills:

• Bachelor’s degree in retail management, marketing, or related fields
• Well experience in retail management or sales
• Knowledge of retail operations, merchandising, and budgeting processes
• Proven ability to develop and implement retail promotion strategies
• Positive, friendly, and organized
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

1)Provide admin and sales clerical support.

2)Issuing invoices and updating accounts receivables, enquiring about outstanding payments, and keeping records.

3)Segregating invoices for delivery.

4)Assist in general administration duties and Ad-hoc duties· Answer and direct phone calls.

5)Assist in the preparation of regular monthly reports.

6)Develop and maintain a filing system.

7)Update and maintain office policies and procedures.

8)Submit and reconcile worker's salary reports.

9)Provide general support to visitors.

10)Liaise with executive and senior administrative assistants to handle requests and queries.

• Designing and developing electrical systems for marine vessels
• ⁠Installing and commissioning electrical systems on ships
• Supervising the work of marine engine technicians
• Inspecting and testing electrical systems and equipment
• Maintaining and repairing electrical systems and equipment
• Designing tray routes and electrical panel positions
• Creating single-line diagrams of lighting and other electrical panels
• ⁠Supervising the installation, cabling, and termination of electrical equipment
• Independently testing and commissioning electrical panels
• ⁠Loading testing D.G. sets
• Presenting surveys of electrical systems to relevant authorities

Delivering goods to designated area with 14ft box lorry

You are required to work closely with the the sale persons if encountered any difficulties during delivery.

To ensure the cleanliness and the maintenance of the delivery vehicle.

To ensure the safe delivery of the product without any delays or damage.

To maintain good relationships with the customers.

Requirements

A good and safe driver with a driving licence of class 3.

Familiar with roads of Singapore to be efficient in daily delivery.

Good personality and good communicative skills.

• Provide estimates for the number of tiles, installation time and costs
• Clean walls and floors in preparation for tiling work
• Remove old grout and cement from surfaces
• Fill gaps, cracks and holes in floors and walls
• Level uneven walls, floors and other surfaces with plaster
• Spread adhesive onto ready surfaces and tiles, then set tiles in position
• Make tiles to flush with corners, edges and fittings
• Ensure proper spacing and alignment of floor and wall tiles
• Grout tiles and apply waterproofing systems to surfaces
• Lay coloured tiles in patterns to create eye-catching mosaics
• Lay terrazzo, cement or granolithic flooring
• Apply grout to tiles and perform finishing work

• Installing wooden structures such as roofing frames, rafters, partitions, joists and stud work
• Designing and installing cabinets, shelving, fitted furniture, drywall and insulation
• Adding fixtures and fittings such as door handles, locks, hinges and closures
• Selecting lumber by size and strength to suit each job, sourcing wood to suit the customer’s budget and style
• Calculating the number of fasteners required for each job
• Liaising with clients, suppliers and other construction professionals

Responsibilities

• Monitors outlet’s expenses, ensuring all costs are within budget. Feedback regularly to Management about discrepancies/adjustments in budgets.
• Assist Area Manager to develop market positioning and ensure that advertising, promotions, food, and prices are consistent with and communicate that positioning to the staff.
• Maximize sales potential of outlet through local store marketing.
• Control labour costs through sound scheduling and improving employee productivity through training and better kitchen and dining room layouts.
• Ensure that every staff understand their duties and responsibilities.
• Oversee all staffing issues including areas like motivation, recruitment, discipline, and training.
• Plan staff schedule in advance and ensure that there are enough staff for service and kitchen operations.
• Supervise cash flow and handle petty cash payments.
• Develop and help to implement cashier and administrative systems.
• Make every effort to let customers feel welcome with friendly and uncompromising service. Ensure all service crew follow likewise.
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
• Supervise operations in outlet and serve customers when required.
• Handle cashiering when others are not available. Tally cash register and bank in cash daily.
• Handle customer complaints, maintaining good customer relationships.
• Review ordering of food for the week. Control food cost by minimizing wastage during food preparation and over-stocking.
• Guide kitchen new staff on how to prepare items on the menu the PastaMania way. Prepare, check, and taste all batches of food prepared to the outlets, ensure consistency in taste, quantity, colour, temperature, and presentation of food.
• Review customer feedback and channel this back to Assistant Outlet Chef or Outlet Chef
• Ensure that high standard of hygiene is maintained in the kitchen.
• Any ah-hoc duties assigned by Management.

Requirements

• Experience in F&B industry
• Able to perform extended shift duties; weekends & public holidays
• Enjoys interacting with people and servicing customers
• Possess good communication skills
• Able to lead, manage and motivate outlet staff
• Always keen to get feedback for improvement
• Is matured and shows good leadership skills
• Able to work on weekends and public holidays

Job Description:

Retail and wholesale trade managers plan, organize, coordinate and control the operations of establishments that sell goods on a retail or wholesale basis. They are responsible for the budgets, staffing and strategic and operational direction of shops, or of organizational units within shops that sell particular types of product.

Tasks:

Main Tasks include -

• determining product mix, stock levels and service standards
• formulating and implementing purchasing and marketing policies, and setting prices
• promoting and advertising the establishment's goods and services
• maintaining records of stock levels and financial transactions
• undertaking budgeting for the establishment
• controlling selection, training and supervision of staff
• ensuring compliance with occupational health and safety regulations.

• Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner
• Conduct on site investigations and analyze data (maps, reports, tests, drawings and other)
• Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications
• Assess potential risks, materials and costs
• Oversee and mentor staff and liaise with a variety of Clients
• Handle over the resulting structures and services for use
• Manage budget and purchase equipment/materials
• Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Description & Requirements

Role & Responsibilites

Receives guidance only on new assignment / objectives and special / complex features.

Independent on regular nature of work, uses personal experience, and applies relevant company policies and procedures.

Uses creativity, constructive thinking and Interprets / independent judgment to formulate results based on principles, personal experience. Develop unique solutions for complex issues.

Anticipates potential problems, and proactively solves problems through creative thinking / using internal and external resources.

This position is considered more seasoned, responsible and reliable in terms of knowledge, experience and decision making. Hence bigger responsibilities / accountability are expected. Participates in setting objectives for projects.

Must not disclose the confidential technical / non-technical information to any unauthorized person / company / competitors. How are errors detected and what is possible impact of those errors.

This position is considered more seasoned and chances for errors are minimal. Thru soundness of self judgment, discussions with section lead and department manager for key decisions, regular review process the work accuracy is maintained.

Participate in Engineering Reviews and Engineering Validation Activities including but not limited to HAZID, HAZOP, Studies, Operability, Front Loading Commissioning in design, SCE’s and Performance standards in Commissioning Procedures.

To independently review & develop various complex commissioning deliverables, analyze the documents and highlight the shortfalls through vigorous review process and address these shortfalls with the team.

Develop Onshore and Offshore Commissioning Procedures for Instrumentation and Control Systems. • To support in developing project deliverables as per project & client requirement

Prepare & Review of company development work methodology / procedures.

Capable of managing demanding expectations of clients which may range from addressing gaps to unexpected work scope variations while ensuring conformance to the project, regulatory and contract requirements.

Attend FAT and SAT depending on project requirements.

Independently deals with regulatory authority, class, vendors and clients with regards to comments or queries on commissioning deliverables and develops technical/engineering solutions to the issues raised.

Participates in meetings with the project team to review progress and addresses interface/implementation/execution issues where necessary based on the standard procedures, practices and lessons learnt from past projects to ensure that the project proceeds timely and smoothly.

Perform duties as per directives of reporting authority.

Leads site execution team on performing pre-commissioning and commissioning activities planned for the Instrumentation & Control systems, managing the interfaces with Construction and Pre-Operations teams,

• Sick leave: 14 days* subject to Ministry of Manpower regulations

• Work location: Supervisor arrangement

• Internship period: 3 months

• Provide training

Remark

• $200 (meals and training fees) will be deducted for each month for the first three months. After three months, a lump sum payment of $600 will be made to the worker

• Need to carry heavy loads, about 10-30kg

Job Scope

• Responsible for stuffed tofu stall (opening and closing stalls)

• Sorting and arranging goods

• Selling stuffed tofu and hot pot ingredients

• Organize your stalls

•Order

• Monthly inventory of products

• Complete instructions and tasks assigned by the department headct to Ministry of Manpower regulations

• Work location: Supervisor arrangement

• Internship period: 3 months

• Provide training

Remark

• $200 (meals and training fees) will be deducted for each month for the first three months. After three months, a lump sum payment of $600 will be made to the worker

• Need to carry heavy loads, about 10-30kg

Job Scope

• Responsible for stuffed tofu stall (opening and closing stalls)

• Sorting and arranging goods

• Selling stuffed tofu and hot pot ingredients

• Organize your stalls

•Order

• Monthly inventory of products

• Complete instructions and tasks assigned by the department head