The Programme Executive, Japanese Section is responsible for the planning and effective delivery of Japanese programmes (including Aquatics, Sports & Recreation, Camps) for the Japanese community in Singapore.

The incumbent is also expected to work with local staff to serve and build community aiming at social impact with children, youth, families and seniors.

Responsibilities:

· Plans, executes and implements sports and wellness outreach programme for Japanese programme children

· Ability to improve Japanese programme enrolment, publicity and quality

· Ability to develop and evaluate programmes (curriculum, lesson plans, etc.) for smooth running and sustainability

· Assists in evaluating programme quality and impact

· Hands-on support for smooth running of programmes

· Collaborates and works with local section in outreach programmes to local community

· Able to retain current members and growth of new membership

· Handles all feedback raised by parents or participants in a prompt and professional manner

· Works with the network of relationships with the local Japanese community, including schools, churches, embassy, and corporations

· Recruits and trains instructors and volunteers in programme running, safety issues, class management and conflict resolution.

Requirements:

· Degree in Sports / Physical Education / Outdoor Education

· Minimum 3 years of relevant working experience

· Passion in people-centred work through Japanese and related programmes

· Ability to translate and analyze goals and objectives into operational and team plans

· Ability to manage budget with accountability

· Project Management skills: ability to lead, organize and coordinate projects

· Experience and knowledge of physical education, membership, family, youth and children programmes

A. Job Summary

You will report to the Finance Manager. You will be responsible for monitoring Caregivers Alliance Limited's (CAL) income and expenses to create and evaluate financial reports. Your role involves preparing invoices & budget and liaising with auditors. You will also support the management of accounting activities, bank reconciliations, payable and receivable accounts. These efforts contribute to CAL’s ability to deliver on our vision and mission to reach more caregivers.

B. Job Duties

• Support implementation of financial policies to guarantee operational efficiencies
• Assist in preparation and planning of budget
• Handling full set of accounts including billing, payments, AR and AP management
• Support month-end reconciliations and reporting
• Perform periodic financial analysis to detect and resolve issues
• Process AP and expense claims
• Respond and resolve queries on donation and payment matters
• Update donation database
• Handle statutory tax compliance matters and queries from IRAS
• Manage payroll
• Assist to coordinate with auditors, banks, government authorities, and ensure conformance to all statutory requirements
• Assist in general administrative and management support work
• Perform other related functions that may be assigned

C. Requirements

• Bachelor of Commerce or Accountancy/ Diploma in Accounting/ Other Accounting qualifications
• Minimum 1-2 years of relevant working experience, preferably with full set accounting. Experience in the social service sector and/or basic understanding of local statutory requirements and charity accounting is also preferred
• Good understanding of principles of accounting, as well as knowledge in reporting and financial processes
• Meticulous, responsible, and independent
• Possesses positive work attitude, is proactive and eager to learn
• Strong problem solving, organizational and analytical skills
• Excellent interpersonal skills, proficient in written and verbal English
• Proficient in Microsoft Office Suite
• Proficiency in QuickBooks will be an advantage

Job Responsibilities:

• Manage daily fleet maintenance and operations.
• Planning, coordinating schedules and monitoring of vehicle status.
• Adherence to Standard Operating Procedures, providing good customer service.
• Coordinate with internal and external customers to support daily deliveries.
• Coordinate vehicle inspection, maintenance and servicing of fleet
• Ensure the general upkeep and cleanliness of the fleet.
• Any other jobs assigned

Job Requirements:

• Minimum 'O' level or Diploma in Business/Logistics/Supply Chain Managment.
• Proficient in MS Office.
• Team player and flexible individual able to work in fast changing environment.

WHAT’S THE JOB?

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Guest Experience Executive, you will not only be the person they rely on to handle transactions, taking care of the Guest Experience Ambassador, offer local insights and anticipate every detail of a friction-free experience. You will also create the warm atmosphere that makes our guests feel at home in any location.

Your day-to-day

• Be the warm welcome that kicks off a memorable guest experience
• Multi-Faceted Duties - Trained to be able to carry out multiple roles within the hotel such as Front Desk, Club InterContinental and Concierge
• Front Desk – Delivery of efficient check-in and check-out procedures as per Standard Operating Procedures with True Hospitality and genuine interest in our Guests. Handle cash and credit card transactions. Take and manage guest bookings, up-selling opportunities and sharing of experiences to enrich their stay experiences.
• Conducts shift briefings to ensure hotel activities, events and operational requirements are known on the day’s schedule. Attends Group Pre-conference with Operational and Sales Leads, manage group room allocations, handles group arrivals and departures in the absence of Rooms Controller. Check, responds/action all emails in a professional and timely manner in the absence of Rooms Controller. Handles IHG Rewards Club and non-members’ room allocation, ensures rooms are assigned according to preferences in the absence of Rooms Controller
• Communicates closely and regularly with Housekeeping Coordinator on room status; Arrange/prepare site inspection rooms for Sales & Marketing on a daily basis and coordinates with Engineering and Housekeeping on PMM (Preventive Maintenance) daily on the blocking and releasing after completion in the absence of Rooms Controller.
• Club InterContinental - Assists in delivering the Club InterContinental stay and dining experience with the guidance of Club InterContinental Manager.
• Working Better Together with Culinary team in ensuring that Club InterContinental dining experiences are delivered as per Brand standards.
• Uniformed Services – Working Better Together with Uniformed Services Team in providing guests with prompt service, professional attention and personal recognition with excellent local knowledge. Provide information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of the interest to guests
• Elevating Guest Experience – Deliver our Loyalty Experience by acknowledging our IHG Reward Club and InterContinental Ambassadors; tailoring our Club InterContinental guests experience in person, emails, or on the phone. Stay one step ahead of guests’ needs – record and act on preferences, handle messages, requests, questions and concerns proactively. Be a trusted contact for all guests.
• Assist Guests with all requests; from accommodation billing to local knowledge, and basic problem handling to take care of their stay
• Driving Results – Supports Department in delivering to departmental targets of upselling revenue and Loyalty enrolment. Delivers genuine guest experiences with True Hospitality.
• Leading Others – Supervises and directs Guest Experience Ambassadors. Reports to Duty Manager and supports other departments at peak periods. Cooperate and communicates with other hotel departments as required.
• Develops and oversees Guest Experience Associates, mentors and coaches Associates functionally.
• Upholding of safety and security of our Guests and Colleagues at the Workplace in line with Hotel’s Emergency Response procedures and security guidelines.

What we need from you

• Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
• Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
• Fluency in the local language - extra language skills would be great, but not essential
• Literate and tech-savvy – you will need a good grasp of reading, writing, basic maths and computers
• Basic Front Office Opera PMS knowledge
• Flexibility – night at times, weekend and holiday shifts are all part of the job
• You will have a tertiary or a diploma qualification. A college or university degree would be a bonus, but not essential
• Experience - You have spent at least two years in a front desk or guest service supervisory position
• Strength - sometimes you will need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling

We are looking for a Payroll Executive to join the team.

As a Payroll Executive, you will be playing a pivotal role in managing and executing the organisation’s payroll processes. You will contribute significantly to organizational efficiency and foster a positive employee experience by ensuring employees are compensated accurately and on time. Adaptability to evolving regulations and a proactive approach to problem-solving are traits that contribute to success in this role.

Responsibilities

• Implement full spectrum of employee payroll cycle and functions.
• Ensure monthly and ad-hoc staff salary payments, together with reimbursement claims, are processed promptly.
• Manage and update employees’ payroll records and documentations.
• Submission of claims for Maternity Leave, Paternity Leave, Childcare Leave, NS Make-Up Pay claims and other government fundings.
• Prepare and submit monthly contributions details to Central Provident Fund Board.
• Submit employees’ income information to Inland Revenue Authority of Singapore via Auto-Inclusion Scheme.
• Process tax clearance (IR21) for foreign employees.
• Process insurance claims for staff.
• Respond to staff enquiries for payroll matters.
• Generate monthly payroll summaries for Finance Department and liaise with internal and external auditors during payroll audit.
• Assist with other ad-hoc HR duties as assigned.

Requirements

• Diploma in Human Resources, Finance, Administration or related fields of study.
• At least 5 years of relevant experience.
• Understand and well-versed with local employment laws and tax regulations.
• Meticulous, able to work independently and proven strong time management skills.
• Able to demonstrate integrity and ownership during the course of work.
• Proficiency in MS Excel.

River Valley Road

5-days work week

Job Scope:

Adminstration - to provide day to day office administrative support

Accounts - responsible for maintaining full set of accounts, generating reports to management

Requirements - a good team player, good attitude, independent, responsible and able to work independently with minimum supervision

Position Summary

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Job Responsibilities

1. Sourcing of products requested by all user departments and obtaining competitive quotes.

2. Preparing a comparative analysis of supplier’s quotes in a comparison summary.

3. Responsible for purchasing duties such as generating Purchase Orders, creation of article codes and updating of quotations for food and non-food items.

4. Generate and process purchase order timely.

5. Follow up closely on the status of product delivery to ensure smooth operation support.

6. Follow up with Suppliers if there is any discrepancy between the Purchase Order and physical delivery on pricing, quantity or quality.

7. Work closely with respective departments on their purchasing needs.

8. Maintain purchasing records filing system and ensure that records are up to date.

9. Arrange for product demo, food-tasting and yield test.

10. Update the Purchasing Manager and relevant departments with information on new products/prices.

11. Assist in physical inventory for all operating equipment in circulation and in-store when required.

12. Perform any assignment given by the Purchasing Manager from time to time.

Education & Work Experience

1. Possesses minimum GCE ‘A’ or ‘O’ Level.

2. Minimum 3 years working experience in Purchasing.

3. Good negotiation and interpersonal skills.

4. Well-versed in F&B and non-food products knowledge.

5. Good knowledge of vendor sourcing and a good understanding of supply chain procedures.

6. Self-motivated and able to work with minimal supervision in a dynamic environment.

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

• Front desk and reception duties providing good customer service, including offering general information, redirecting customers, addressing compliments and complaints, and ensuring a positive customer experience
• Point of contact for sales hotlines and inquiries, efficiently addressing customer queries
• Handling customer data with meticulousness
• Proficiency in using Customer Relationship Management (CRM) systems to maintain customer records and interactions is a plus
• Developing a comprehensive understanding of the automotive market and products to effectively assist customers is preferred
• Generating monthly lead reports by collecting and analyzing customer information to identify trends and opportunities
• Reporting to the Marketing Manager and providing support to the marketing team when needed
• Handling adhoc administrative duties as required to ensure smooth operations

Requirements

• Minimum of a Diploma or equivalent qualification.
• Bilingual proficiency in English and Mandarin to effectively communicate with a diverse customer base.
• Strong customer service skills, both verbal and listening, to address customer needs and concerns effectively.
• Ability to adapt and respond effectively to various situations and customer demands.
• Excellent communication and presentation skills to convey information clearly and persuasively.
• Strong multitasking abilities, prioritization skills, and effective time management to handle multiple tasks efficiently.
• Candidates with prior experience in customer service and/or call center roles will be advantageous.
• 5days work in office and 1 day work from home.

Role: Project Executive / Coordinator

Work Location: Near Jurong East MRT Station

Working Days: Monday to Friday

Responsibilities:

• Responsible for providing administrative / coordination support to the assigned management staff / project teams, tasks include scheduling of meetings, minutes writing, follow-ups, reports generation and submission Responsible for the ordering and issuance / inventory stock control of office stationeries and supplies
• Responsible for the onboarding and termination process of new or resigning staff
• Organise department / cross team events and functions
• Any other ad-hoc tasks assigned from time to time

Requirement:

• Diploma / Degree in Business Administration or related field of study
• Excellent Coordination and Interpersonal skills
• Willing to commit 3 months with option to extend for another 3 months

To apply, please Whatsapp to +65 8915 7155 or email to [email protected]

OneLink HR Consultancy Pte Ltd / Tay Yeow Ling

EA Lic: 13C6505 / EA Reg. No. R1328207

Join Our Growing Team!

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

• Front desk and reception duties providing good customer service, including offering general information, redirecting customers, addressing compliments and complaints, and ensuring a positive customer experience.
• Point of contact for sales hotlines and inquiries, efficiently addressing customer queries.
• Handling customer data with meticulousness
• Proficiency in using Customer Relationship Management (CRM) systems to maintain customer records and interactions is a plus.
• Developing a comprehensive understanding of the automotive market and products to effectively assist customers is preferred
• Generating monthly lead reports by collecting and analyzing customer information to identify trends and opportunities.
• Reporting to the Marketing Manager and providing support to the marketing team when needed.
• Handling adhoc administrative duties as required to ensure smooth operations.

Requirements

• Minimum of a Diploma or equivalent qualification.
• Bilingual proficiency in English and Mandarin to effectively communicate with a diverse customer base.
• Strong customer service skills, both verbal and listening, to address customer needs and concerns effectively.
• Ability to adapt and respond effectively to various situations and customer demands.
• Excellent communication and presentation skills to convey information clearly and persuasively.
• Strong multitasking abilities, prioritization skills, and effective time management to handle multiple tasks efficiently.
• Candidates with prior experience in customer service and/or call center roles will be advantageous.
• 5 days work in office and 1 day work from home.

Our company

• Warmth and friendly family-oriented SME company culture
• We are a group of self-motivated teamplayers
• We work hard and play hard

Job Description

• Obtaining quotations for new and existing client's insurance policies, answering client's queries promptly, and processing of insurance policies.
• Develop and maintain client relationships by providing support, information and evaluating customer needs accurately.
• Handle daily office administrative duties including data administration, answering of phone calls, attending to emails and phone messages promptly.
• Other administrative duties as assigned by manager.

Requirements

• Strong organizational, prioritisation and time management skills.
• Positive attitude and client-centric service oriented.
• Seeking growth and looking to learn in this role.
• Meticulous with ability to handle highly confidential issues as well as communicate effectively with clients and colleagues.

POSITION SUMMARY

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

Our company

• Warmth and friendly family-oriented SME company culture
• We are a group of self-motivated teamplayers
• We work hard and play hard

Job Description

• Day-to-day finance and accounting matters
• Monthly and yearly bank reconciliation
• Management reporting
• Generating statement of accounts and following up with clients
• Keying of receipts and generating payment vouchers
• Liaising with external stakeholders on accounting matters
• Accounting data entry matters
• Other accounting duties as assigned by director

Requirements

• Strong organizational, prioritisation and time management skills.
• Positive attitude and client-centric service oriented.
• Seeking growth and looking to learn in this role.
• Meticulous with ability to handle highly confidential issues as well as communicate effectively with clients and colleagues.

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Executive Housekeeper

Summary of Responsibilities:

• Prepare roster for the managerial team to ensure leadership coverage on all shifts
• Organize induction and on boarding program for new colleagues and trainees
• Take an active role in the planning, execution and monitoring of cleanliness and maintenance to ensure that Housekeeping areas are consistently maintained at high standards.
• Ensure compliance to local government Employment Regulations.
• Monitor and improve work safety standards to avoid any health and injury hazards occurring from malpractice.
• Ensure that the various contingency plans are adhered to by the department
• Attend the daily operations briefing as well as others meetings as required
• Communicate effectively with the Quality Team on objectives and goals in order to improve room quality
• Conduct room inspections to ensure high cleaning standards are upheld.
• Organize and participate in training sessions to equip Room Attendants and House Attendants with knowledge
• Work with engineering department to improve on functional operation of Guestrooms
• Review and update the labour budget and forecast to plan/fulfill manpower needs
• Work closely with Talent and Culture on hiring of full time hires and trainees
• Review and ensure monthly expenses always in line with the budget for monthly Profit and Loss Report
• Active participation in hiring, training, coaching, counseling and guidance to lead guest service using a Heartist® approach
• Build an effective team and develop a culture that promotes open communication, service excellence, teamwork, performance feedback, recognition, trust, mutual respect, colleague satisfaction and embracing diversity
• Ensure that the Housekeeping Department team projects a warm, professional and welcoming image and is well groomed at all times

Qualifications:

• Bachelor Degree, Tertiary Education or Diploma in Hotel Courses Preferable
• Minimum 6 years of Housekeeping Management Experience ina 5-star Hotel Complex
• Pre-opening experience is preferred
• Strong working knowledge of PC skills, MS Office Applications and PMS
• Thorough knowledge of Housekeeping equipment and procedures
• Knowledge of local labor laws preferred
• Be service oriented with an eye for details
• Have excellent interpersonal skills to deal effectively with business contacts and communicate with all levels of colleagues from diverse cultures
• Must be able to get along with co-workers and work as a team
• Maintain professional, neat and well-groomed appearance
• Flexible and able to embrace change effectively
• Able to work independently in a dynamic environment
• Possess strong leadership qualities, sound judgment and decision making and problem-solving skills and with high integrity

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Executive Director of Revenue

Job Description

• Leads strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams.
• Leverages Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits.
• Creates short- and long-term forecasts, that yield the best decisions on pricing and yielding tactics for 2030 rooms, 12 F&B outlets and 10KSQM Convention center
• Actively participates in ownership conversations and presentations.
• Monitors relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies
• Maintains relationships with local market competitors to keep informed of trends and news.
• Motivate, lead, coach and manage all aspects of team members’ performance towards achieving exceptional guest service and employee satisfaction results.

Qualifications

• Minimum 3 years of experience in similar capacity.
• Strong communication skills, both verbal and written
• Dynamic can-do attitude
• Strong analytical skills and attention to detail
• Experience with RM systems like Ideas, TARS highly preferred
• Ability to complete work within given deadlines
• Maintain confidentiality of proprietary information and protect company assets
• Convention center revenue management
• Total revenue management
  

Career Description:

a) Work on accounting, corporate secretarial, tax and related assignments under the supervision of seniors, managers and partners, to ensure that these assignments are executed based on the relevant professional requirements;

b) Assist to prepare full set of management accounts and consolidated financial statements, business activity reports and forecasts for clients and other external stakeholders;

c) Perform financial accounting and corporate reporting activities;

d) Work as a team member by sharing responsibilities, providing support and maintaining communication with colleagues on an effective and efficient basis;

e) Use relevant Infocomm technology systems and tools effectively for data analysis; and

f) Develop and maintain professional relationships with clients.

Career Roles and Responsibilities:

As an accounts executive, your primary roles and responsibilities are set out below:

a) Liaising with clients to obtain supporting documents for the preparation of the management accounts.

b) Carry out specific accounting work allocated.

c) Identifying and highlight accounting issues.

d) Record and process all business transactions in the accounting system using double-entry accounting.

e) Ensure that accurate data are entered into the accounting system.

f) Process payroll transactions, if required.

g) Retrieve reports from the accounting system management or audit purposes.

h) Assist to prepare period-end management accounts such as profit or loss statement, statement of financial statements and relevant supporting schedules.

i) Drafting of unaudited financial statements.

j) Assist in accounting related administrative work, such as archiving of accounting files.

k) Keep abreast with professional standards when providing accounting services.

Requirements:

• Diploma/Degree in Accountancy or a professional qualification under the ACCA, ICAEW and SCAQ schemes
• Conversant and familiar with the Singapore Financial Reporting Standards and Company Act
• Proactive, committed and a team player
• Possess initiative and ability to work independently
• Possess project management skills

Benefits:

• Approved Training Organisation (ATO)
• Flexible Working Arrangements (FWA)
• Rapid Career Progression
• Training you to become a professional auditor/ accountant/ business advisors through on the Job trainings

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

IT Executive

We are looking for a dynamic and passionate IT Executive.

Job Description

• To develop and implement IT operating procedures at Company level with provision of training to all employees.
• Responsible for managing the company’s entire network systems, including but not limiting to hardware configurations and software installations.
• Issuance of IT assets to new hires and collection IT assets
• Responsible for researching, diagnosing and troubleshooting to identify solution(s) to resolve system and/or network issues within the company.
• Act as a liaison between 3rd-party vendor and internal staff during problem escalation until issue is resolved with proper documentation.
• Coordinate warranty services and perform health checks by monitoring availability and functionality of the network systems.
• To manage and keep proper log records of IT issues for traceability and audit purposes.
• Any other relevant duties as and when assigned.

Requirements

• Minimum Diploma holder in Information Technology, Computer Science or similar field.
• Equips with 2 to 3 years of relevant working experience with extensive knowledge in computer hardware systems and familiarity in general OS systems, Enterprise, programming languages and office software applications.
• Has good IT and problem-solving skills
• Demonstrate project management skills, goal-oriented, and possesses strong delivery/milestone focus
• Excellent interpersonal communication skills and stakeholder management skills, good collaborative team spirit, and a can-do attitude.

SHATEC is looking for an experienced Executive, Information and Communications Technology (ICT) to join our team.

Job Description:

• Provide day-to-day level 1-2 enterprise applications, systems, end user computing support, telephony and related technology.
• Work with outsourced service provider and IT vendor for support and resolution to technical issues.
• Manage hardware and software assets or licenses, and IT-related tasks for onboarding/offboarding process.
• Ensure infrastructure, server rooms, applications, on-premise and cloud computing platforms, are operating efficiently and highly available and perform within agreed SLA.
• Work closely with teams and external service providers to ensure the security, reliability and stability of systems and services.
• Execute IT operational procedures and policies, in compliance with statutory requirements when necessary.
• Execute new initiatives, projects and enhancements to meet the needs of organizational goals.

Job Requirements:

• Good communication skills and problem solving skills.
• Meticulous and innovative; positive work attitude and customer oriented.
• Team player and able to work independently in a fast-paced environment.
• At least 1-2 years of relevant experience, preferably in education sector.
• Strong technical skills and knowledge and project management methodologies.
• Professional Certificate/NITEC/Diploma in Information Technology or its equivalent.

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.

Job Responsibilities:

• Perform in-depth analyses on large datasets to gain a deeper understanding of beneficiaries
• Work with cross-functional teams to build and maintain dashboards to monitor and gain business insights. Guide users on creating and using reports and visualizations to communicate findings to stakeholders
• Prepare data for regular and ad-hoc reporting based on organization needs
• Contribute to the improvement of business operations through automation
• Improve data collection & analysis processes to achieve efficiency and productivity
• Foster data literacy across the product organization and establish standards for data-informed decision-making
• Liaise with external agencies like the Ministry of Education and Ministry of Social and Family Development on data relating to our beneficiaries
• Support and jointly participate in in-house research using data and also external research projects where necessary
• Support Board meetings and preparations of materials for reporting to Board and Exco

Job Requirements:

• Relevant degree in business analytics, data analytics, computer science or other similar field
• At least 3 years of relevant experience
• Excellent quantitative analysis, use of spreadsheets and modeling tools
• Strong communication and presentation skills to interface with stakeholders
• Salesforce & business objects expert with extensive reporting and dashboard skills and experience in Power BI would be an added advantage
• Good team player and collaborative
• Must be self-motivated with a strong focus on delivery
• Familiar with Personal Data Protection Act

Responsibilities and Duties:

Specific

• Conduct service walks, face-to-face interviews / research and gather feedback from patients.
• Handle, respond and deconflict complaints from patients/caregivers related to quality of service, orally and in writing. Ensure timely follow up with stakeholders and maintain accurate records.
• Manage, in person, difficult situations in relation to patients/caregivers and organize necessary resources to resolve the issues.
• Prepare report on monthly service quality feedback/results to Hospital Quality Steering Committee (HQSC).
• Evaluate results for outstanding team and excellence team awards for hospital updates.
• Work on new initiatives to improve service quality and patient experience, including working with volunteers.
• Draft policies and procedures.
• Supervise junior staff in service excellence unit.

General

• Assist in the preparation of reports and statistics as required.
• Assist in identifying problem areas, recommend and implement improvements.
• Perform other duties as assigned.

Job Requirements:

• Diploma/Degree from a recognised university or polytechnic with at least 3 years working experience in service industry e.g. hospitality, travel, retail. Healthcare experience is an advantage.
• Ability to communicate in vernacular languages is an asset (to liaise with vernacular speaking patients and caregivers).
• Energetic team player with initiatives.
• Good interpersonal, communication and organisational skills.

Responsibilities

• Responsible for establishing strategic relationship with customer and supporting in customer's day-to-day operation and shipments
• Responsible in collaborating and coordinating with cross functional teams to achieve delivery commitment and meet customer's
• Responsible for managing backlog, prioritize customer's needs, provide alternate and garner resources to ensure seamless operation and program execution
• Responsible for reviewing customer demand forecast and resolve material supply constraints to support customers' delivery request dates

Requirements

• Min Degree in Engineering or relevant
• Min 8 years of working experience in Manufacturing Industry in program management and planning

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Description:

• Supports Operations Manager (OM) to ensure daily operations run smoothly.
• Monitors and tracks school’s facilities, and operating system/equipment, to ensure they are in order. He/she will follow-up with the vendors/Term Contractors (TCs) to ensure defects are rectified.
• Conducts daily check on school’s perimeter, building and infrastructure to ensure school safety and put up the fault reporting.
• Works closely with the team of Operations Support Officers (OSOs), TCs, contractors, service providers such as security guards, cleaners, vendors, and contractors etc. For example, he/she will lead the OSOs to set up the venues for school events such as examinations, meetings etc
• Provides administrative support to OM such as tracking of contractors’ work sheets, maintenance, and procurement.
• Liaises and corresponds with the external agencies such as HDB, Town Council, TCs, Managing Agent, and LTA contractors to ensure school has a conducive environment for teaching and learning.
• Any other duties as assigned by OM pertaining to school’s operation and safety

Qualification:

• At least 1 year experience in facilities or estate management or similar job scope
• Experience in school environment, or similar, is advantageous but not mandatory
• Some technical skills in Building and Mechanical and Electrical services
• Basic understanding of fire safety or facilities processes
• Good oral and written communication and able to communicate effectively with vendors and different stakeholders
• Proficient in basic Microsoft office (Word and Excel)
• Minimum qualification – GCE ‘O’ level or ITE certificate