about the company

Our client is a leading manufacturer of electronic components, PCBs and power and control systems. They’re now looking for a Customer Service Executive to join their dynamic team in Singapore.

about the job

• Attain a high level of service to customers.
• Meet the monthly sales plan fulfillment as defined by management.
• Meet the department benchmark such as attaining high GP, optimal stock turns and minimize payment delay from customers.
• Generate quotation/RFQ/web quote.
• Process order entry/delivery notes / invoices/credit notes.
• Handle rescheduling requests in accordance to company guidelines.
• Handle customer complaints such as RMA, Delivery issues and claims.
• Handle all customer requested forms/agreements/contracts.
• Ensure smooth and successful fulfillment of samples, catalogs and all marketing material.
• Generate benchmark/complaint reports on a regular basis.
• Joint customer visits with the account owner as and when required.
• To be actively involved and contribute in department meetings including taking meeting minutes.
• To participate in stocktaking activities organized by the company.

job requirement

• Minimum with Diploma in Business Administration
• Minimum 2 years experience in Electronic Industry preferred.
• Possess good customer service skills
• Material planning or related experience will be an advantage.

This will be a 1 year contract role, subject to possible conversion to a permanent position, based on requirements and work performance.

If you are interested in the position, kindly apply directly or send your CVs to yiling.tan@randstad.com.sg.

We regret that only shortlisted candidates will be contacted.

EA: 94C3609 / Reg: R21103172

Job Title : Senior Executive (Facility)

Job Type : Temp, 6 months, could be extendable

Job Location : Nanyang Avenue

Key Skills : Communication & Project Management

Job Responsibilities:

You will be an integral part of the team in managing and coordinating the development of client’s future workplaces, upgrading of existing workplaces and any other A&A projects. You will be responsible to:

· Manage meetings with multi-Disciplinary Team Consultants, Contractors, relevant external agencies, as well as internal and external stakeholders to ensure project delivery.

· Work with project stakeholders to determine the needs and constraints in establishing detailed project programmes with clear milestones delivery.

· Track and monitor project budget and timelines.

· Liaise internally with various teams for inputs and coordination.

· Perform administrative tasks in support of the division, including scheduling of Seminar rooms, Lecture Theatre, projects reporting, etc.

· Handle project procurement process.

· Conduct project supervision on site as and when required.

· Any other works as assigned.

Job Requirements:

· Diploma or Degree.

· Good verbal, presentation, interpersonal and communication skills.

· Detail-oriented, strong conceptual and analytical thinking skills.

· Basic Microsoft Office skills required.

· Meticulous, independent, highly motivated with excellent team spirit and interpersonal skills.

· Good teamwork.

If interested, please share your updated CV in word format at [email protected] stating your current, expected salary and availability to take it forward.

All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7. We regret to inform that only shortlisted candidates will be notified.

Manisha Sharma

RMA Consultants Pte Ltd

EA License No 93C4403

EA Regn No R1872602

Company Description

This locally established Singaporean company has been catering to the Offshore Marine, Manufacturing, Logistics, and Construction sectors for more than three decades. Its primary focus lies in the provision of wooden products, plastic pallets, and efficient packing service solutions.

Role Description

• Perform data entry tasks using MYOB for delivery tickets and invoicing
• Maintain accurate bookkeeping records
• Procure ad hoc items as required
• Able to work in light industrial area and perform inventory count with timbre pallets
• Proficient in Xero accounting software
• Effectively communicate via email in English

Requirements:

• Proven experience in data entry and administrative tasks
• Proficiency in using MYOB software for delivery tickets and invoicing
• Excellent bookkeeping skills and attention to detail
• Ability to procure ad hoc items efficiently
• Advanced knowledge of Xero accounting software
• Strong written and verbal communication skills in English

Note: Please attach any certifications or references related to data entry, bookkeeping, and the usage of MYOB and Xero accounting software.

Other Information

• Administrative Assistance and Executive Administrative Assistance skills
• Excellent phone etiquette and communication skills, both written and verbal
• Proven ability to handle confidential information with discretion
• Clerical skills, including time management and organization
• Bachelor’s degree in business administration or related field preferred

In addition, the candidate should possess exceptional attention to detail, ability to work under pressure, and proficiency in Microsoft Office Suite. Experience in project management or event planning will be a bonus.

You hereby acknowledge and provide your consent for the utilization of your personal data for the explicit purpose of recruitment and job placement with this job application.
We regret to inform that only shortlisted candidates would be notified.
EA License: 22C0941 (Communal Connections Pte Ltd)

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

What You Will Be Doing

Key Responsibilities:

• Process Coordination: Co-ordinate and maintain efficient process for operations and activities within the department and supporting operations to ensure effectiveness and compliance with standards.
• Stakeholder Liaison: Act as a liaison between internal and external stakeholders, facilitating communication and collaboration on administrative matters pertaining to student records and related activities.
• Student Support: Address student enquiries promptly, providing comprehensive solutions for routine and escalated cases, fostering a positive and supportive environment for student success.
• Workflow Documentation: Document and continuously improve workflow procedures for departmental activities, optimizing efficiency and effectiveness.
• Assignment Related Activities: Processing of student’s assignment appeals and investigation of plagiarism cases.
• Examination Related Activities: Preparation of logistics for examinations, invigilation, distribution of scripts, examination grade appeals and Pass/Fail Conversion applications.
• Guides and Training Material Development: Create comprehensive guides, FAQs, and workflows for internal staff and students, aiding their understanding and usage of new systems effectively.
• System Testing and Support: Provide support for data migration and conduct essential pilot testing for new system functionalities. Resolve major issues before roll-out, ensuring a smooth transition for the team and making necessary adjustments.

Job Requirements

• Degree/Diploma holder.
• At least 1 years of relevant work experience.
• Able to work independently.
• Must be IT-savvy.
• Resourceful and able to multi-task.
• Team player with good communication and interpersonal skills.
• Good problem solving and troubleshooting skills.
• An effective planner and organizer.

Interested applicants are invited to apply directly to our Career Portal. We regret that only shortlisted candidates will be notified.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage full spectrum of General Human Resource matters
• Design and create learning resources, training materials and e-contents
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Handle internal talent acquisition and other recruitment related duties
• Administer work pass application, renewal and etc
• Ensure the organisation in complying with local relevant regulations
• Handle General Administrative Duties
• Provide support to the various departments
• Ad-hoc duties as assigned

Requirements:

• Minimum Diploma / Degree in Human Resource or Business - related fields
• Minimum 3 years of relevant experience
• Experience in Staffing / Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Responsibilities

• This person will be responsible for making sure that facility and their services meet the needs of the people that work in them. The Operations manager is accountable for all the services such as Events Management, Building Services, Maintenance and Project Management, M&E Systems, Audio-Visual System, Security System, Horticulture Services, Pest Control Services and Cleaning Services, to make sure the surrounding environment is in a suitable working condition.
• To report directly to the ACSOH Management on all Facilities Management (FM) Services including seeking his approval of taking leave.
• Exercise all reasonable skill, care and diligence in the discharge of his duties and responsibilities.
• To plan the proper sequence of actions to be taken by the technical staff and including director contractors or parties engaged by ACSOH of the FM Services in various specific disciplines.
• To plan for logistics and manpower to facilitate events held at ACSOH Oldham Hall.

Administrative

• Monitor actions taken by the technical staff and including direct contractors or parties engaged by ACSOH for the FM Services in various specific disciplines.
• To develop a systematic means of communication amongst his technical team and parties engaged by ACSOH for the FM Services and evaluate the consequential effects and interactions arising therefore.
• To identify the bottle-necks in the flowchart of various activities and to develop, in collaboration with the concerned parties, ways and means to resolve them.
• To anticipate possible delays and budget-overrun of the FM Services so that appropriate actions may be taken at the appropriate time by the appropriate parties to alleviate or to arrest the same.

Maintenance and Project Management

• To attend monthly meeting with the ACSOH management on the FM Operations requirements of the maintenance contract and project works.
• To manage and supervise the team of Housekeeping, Technical Staff, and Specialist in carrying out duties as specified herein.
• To escalate problems to the ACSOH management immediately if problems cannot be solved.
• To ensure the Scheduled Maintenance and work programmes are followed.
• Responsible for the pre and post contract and procurement administrations for A&A projects.
• To monitor KPI for all contractors serving ACSOH Oldham Hall.

Requirements

• Bachelor’s Degree or Equivalent
• Fire Safety Manager Certificate
• At least 5 years of relevant work experience
• Experience working with youths and young adults or in the education sector will be an added advantage
• Possess Contract Management skills and Emergency Response Management skills
• Knowledge in Facilities Management, Food Cost and Quality Management, Menu Planning and Management and basic Mechanical and Electrical Engineering

The Sales Assistant performs a variety of clerical and administrative duties that are necessary to run the sales and marketing department efficiently. Routine administrative support is required in terms of organizing files, editing documentation, drafting letters and client communication, preparing documents/forms, answering phones, typing, scanning, copying, invoicing, quotation, and supporting staff.

Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.

Computer Skills: Knowledge of word processing software; spreadsheet software; order processing.

Ability to work proficiently independently as well as in a team environment

Detail-oriented with strong follow-up practices and the aptitude to learn quickly

Location: Tuas, 3 minutes walk from Gul Circle MRT

Basic Functions:

• Assist in maintaining company’s compliance to quality management system established.
• Responsible in monitoring the calibration and maintenance program.
• Ensure that ISO 13485, In-vitro Diagnostics Directive 98/79/EC, IVDR 2017/746 and 21 CFR Part 820 Quality System Requirement, MDSAP (Medical device Single Audit Program) are properly implemented and maintained at all levels.
• Establish and maintain proper document archiving and control system.

Duties:

• Assist in maintaining company’s compliance to quality management system established.
• Assists in internal and external audits.
• Responsible in handling the corrective and preventive action system and its sub-system (i.e. Nonconforming product and internal audit).
• Ensure that proper document control procedure and system is implemented for Product Specifications, Operation Manuals, Standards, Drawings and all quality related documents.
• Control and compile Production / QC Master Batch Records and ensure that the Quality Records Master List is updated. Together with the Documentation Center, ensure that all documents submitted and/or generated are archived.
• Co-ordinate, review, collate, update and issue all quality-related documents to relevant personnel.
• Prepare necessary documentation (e.g. Certificate of Analysis and Certificates of Origin) to support shipment of products overseas.
• Control and compile Production / QC Master Batch Records and ensure that the Quality Records Master List is updated. Ensure that all documents submitted and/or generated are archived.
• Receive Production / QC Records and all quality related documents and ensure that proper document archiving and control system is implemented.
• Ensure that all documents submitted and/or generated are archived.
• Compile and ensure that the Quality Records Master List is updated.
• Perform other duties as assigned.
• Support the projects of material qualification
• Any other duties as and when assigned.

Minimum qualification Requirements

Ability to:

• Demonstrate the use of all equipment, materials, and techniques relevant to job performance, execute and maintain pertinent validation protocols as required and maintain quality standards.
• Establish quality assurance system and undertake systems / product / process validation

Knowledge of: Various quality control/process control requirements, quality management system and documentation relating to biomedical and /or IVD products. Technical terminology used in the laboratory, assigned scientific techniques and knowledge of QC procedures governing a number or basic laboratory operations.

Education: Basic Science Degree

Experience: No prior working experience is required for Executive position. At least 3 years of relevant working experience for Senior Executive position.

The Company

Our client is a leading Chinese App matrix company. now looking for a Social Media Executive to join our marketing team. You will be responsible for managing the company's advertising campaigns on Meta, TikTok, and Google platforms. The ideal candidate would have experience in Google Ads (SEM).

Job Responsibilities

You will be responsible for Paid Social Media Advertising such as Facebook/Instagram, TikTok, and Google Ads.

•Plan, execute, and optimise digital advertising campaigns across paid social channels.

•Develop compelling ad copies that effectively engage and convert.

•Manage ad tools such as Google Tag Manager, Google Keyword Planner Google Analytics, Facebook Pixels, Facebook/TikTok Ads Manager.

•Collaborate with the designer, e-commerce specialist, and marketing manager to come up with the concept of ad creatives required for your campaigns.

Measurement, Analysis, Reporting & Optimization of Campaigns

•Data-driven mindset to measure, analyse, and report the performance of all digital marketing ad campaigns.

•Optimise the performance of the campaigns to achieve results.

•Keep up to date with industry trends and best practices.

•Develop and implement SEO strategies/content to increase website traffic and improve search engine rankings.

Job requirements

•Bachelor's degree in Marketing, Advertising, or a related field.

•1+ years of experience in media buying and advertising.

•Experience in Google Ads and SEO.

•Excellent copywriting skills.

•Strong analytical skills and data-driven mindset.

•Ability to work independently and as part of a team.

•Excellent communication and interpersonal skills.

•Able to speak English and Chinese ( to liaise with Chinese speaking counterpart )

Other Information

1. Salary Range SGD 3300-4000

2. Location : Paya lebar

JOB DESCRIPTION

A global MNC in the communication systems industry is currently seeking for an Account Payable Executive to join their team.

Reporting to the Finance Manager, the incumbent will be responsible for Account Payable functions, such as processing, verify and pay invoices, preparing and perform cheques and GIRO, reconciling accounts payable and inter-company transactions, resolve any invoice discrepancies, GST submission and reporting, assist with month-end closing processes, and liaise with auditors.

Successful candidates can expect to work in a fast-paced work environment with a great cohesive team for the established organization.

REQUIREMENTS

• Diploma in Accounting/Finance or equivalent

• At least 1 year of experience in Accounts Payable functions

• Experience with ERP systems or Netsuite is a strong advantage

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected] (EA: 18C9213 | R23112611)

*We regret that due to potential volume of responses, not all candidates will be contacted.

Salary: up to $3k

Job Duration: 6 mths

Working Days & Hours: Mon to Fri Office Hours

Location: Pasir Panjang

Job Description:

• Plan and implement supply chain optimization projects (e.g. warehouse-slotting, route planning)
• Oversee inventory procedures
• Oversee SLOC management
• Top Up Spine Sets
• Maintain trackers & Follow SOP
• Perform write off for SLOC management on monthly basis
• Follow up and monitor pending GRN
• Responsible for open GRN to avoid write off during quarter/financial year end
• SPOC for issues related to warehousing and transportation
• Develop requirements and standards (e.g. packaging, procurement, delivery)
• Track KPIs for Warehouse & transportation
• Support Billing
• Support Ad Hoc work during Weekend

Job Requirements: Min Diploma in Logistics or relevant fields

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Roles & Responsibilities

• Sourcing and purchasing of materials or equipment as per RFQ project requirements
• Ensure execution of purchases are in accordance to company polices and quality procedures.
• Conduct sourcing of materials and equipment locally and internationally for operation, production and project requirements in accordance to established policies and procedures.
• Analyse and evaluate quotations from vendors and conduct negotiation, where necessary, to achieve the best overall deal in terms of technical conformance, delivery compliance and commercial considerations
• Ensure proper logistics arrangements for the delivery of goods to meet project schedule and take recovery actions where necessary. To negotiate for the most cost-effective transport by bringing the order.
• Track and expedite orders and provide timely status report for project progress updates.
• Conduct supplier appraisals and audits.
• Ensure that all standard operating procedures comply with specifications, quality standards, statutory and regulatory requirements.
• Resolve supply, quality, and service issues with supplier
• Perform vendor evaluation and generating procurement analyse report as when required.
• To involve in logistics works and documentation as assigned.
• Any ad hoc duties as assigned

Job Requirements:

· At least 2~3 years procurement experience in engineering industry

· Strong math, analytical, organizational, and communication skills

· Team player, meticulous, details-oriented

· Good command of English in both writing and speaking

· Good understanding about contract language

· Advanced in MS office applications

Do you have 2-4 years of relevant experience in the comms industry?

Are you looking to join an amazing team of inspirational, creative, and diverse talent who will foster your growth and development?

Do you want to be part of a team delivering award-winning creative campaigns?

We're looking for a senior account executive to join our integrated comms team, made up of 52 people, to play a key role in looking after clients like Durex, Meta, WG&S, Marriott International, Spotify, and Uniqlo, amongst many others.

Culture is key at AKA, so beyond 'doing the do', we also go out of our way to hire people who are top-notch human beings - with a team-player, considerate, and enthusiastic mindset.

Ideal experience:

Worked in a client-servicing, comms agency role (corporate / consumer / tech / hybrid)

Good, adaptable writing skills

Experience working with media, influencers & bloggers

Capability across multiple platforms, including social media, events & media relations

Provide reliable support to teams on accounts and new business

Clear ability to deliver tasks accurately and on time

Purpose of Role: Proficient at executing communications activities

Expert in co-ordination and providing efficient support

Manage execution details to be delivered on time and on brief

• Provide high standard of hygiene and cleanliness within the customer premise

• Practice excellent customer service to customers and colleagues

• Project professional image with proper grooming standards by ensuring that overall appearance be pleasant, clean and neat

• Maintain Hygiene Standards in client facilities and office units and / or perform general duties in all areas of the commercial premises.

• Carry out general office cleaning duties and perdiodical cleaning duties required.

• Meet the cleanliness and hygiene standard and ensure compliance to Health & Safety Environmental procedures and practices. Report accidents/incidents to the superior promptly.

• Create great service experiences for customers to achieve our service standard intended

• Manage stock level and maintain neat and organized janitorial/store areas

• Undertake any duties/projects as assigned by the Superior

• Good character and commmunication skills

• Technical skills: Able to use cleaning equipments and operate cleaning machine

• Able to manage fast pace and flexible schedule

• Able to travel to different work sites each day

We are a well-established player in the non-building construction sector, specializing in infrastructure and heavy civil projects. With a commitment to excellence and a proven track record of successful project delivery, we are seeking a proactive and detail-oriented Operations Executive to join our team. If you are passionate about ensuring operational efficiency and excellence in the construction industry, we invite you to apply.

Responsibilities:

• Oversee and manage day-to-day operations of non-building construction projects.
• Collaborate with project managers, engineers, and other stakeholders to ensure project timelines and quality standards are met.
• Implement and enforce health and safety protocols across all project sites.
• Monitor project budgets, expenses, and resource allocation to ensure optimal project performance.
• Conduct regular project reviews to identify areas for improvement and implement corrective actions.
• Foster a positive and collaborative work environment within the operations team.
• Ensure compliance with industry regulations, contracts, and legal requirements.

Qualifications:

• Proven experience in operations management within the construction industry, preferably in non-building construction.
• Strong organizational and leadership skills.
• Knowledge of health and safety regulations in the construction sector.
• Excellent communication and interpersonal abilities.
• Ability to analyze project data and make informed decisions.

Place of Work : Tuas

1. Main Duties and & Responsibilities:

· Prepare full sets of accounts and financial management reports.

· Compile and analyze financial information to prepare financial statements.

· Ensure financial records are maintained in compliance with company’s policies and procedures.

· Ensure accuracy and all reporting deadlines are met.

· Ensure all inter-company transactions are timely captured and reconciled.

· Perform GST/VAT/SST submission.

· Responsible for closing of all accounting modules.

· Responsible for day to day Accounts Payable and Receivable duties.

· Update daily cash book.

· Bank reconciliation, cheque preparation and internet banking payment.

· Handle petty cash and process expenses claim.

· Payroll, Compute sales commission and any other payroll-related matters.

· Ensure proper maintenance and filing of documents.

· Follow-up and resolve discrepancies in invoices promptly with internal and external parties.

· Prepare supporting schedules for audit and management purposes.

· Coordinate with all departments and provide administrative support.

· Perform any other duties as and when assigned.

2. Requirements:

. Min. 2 years of relevant experience.

. Possess at least an Diploma in Accounting and/or its equivalent.

. Good in Microsoft Office Skills e.g. Excel, Words etc..

. Meticulous and Committed.

Infrastructure & Cybersecurity Operations

• Oversee the day-to-day operations of the IT infrastructure, ensuring stability, reliability, and security.
• Monitor and manage network performance, server uptime, and system capacity to meet business demands.
• Establish and enforce infrastructure & cybersecurity related policies, procedures, and standards to ensure compliance and data security.
• Support annual Audit, BCP/DR, Backup & Recovery exercise.
• Conduct periodic Information Security Awareness session to drive user awareness and promote security risk activities within the organization.

General IT Operations

• Administration of CDAC’s M365 tenant (User Administration, Teams, SharePoint)
• Preparation of EUC devices (i.e. laptops & peripherals) for new staff
• IT Procurement and Billing

Digital Transformation

• Facilitate digital transformation work in the organisation
• Elicit, analyse and document business requirements from key stakeholders
• Perform comprehensive analysis to understand underlying drivers
• Apply business process re-engineering or improvement tools to significantly redefine process flows
• Present compelling business case for proposed solutions
• Lead/Co-lead and oversee multiple inter-dependant projects throughout project lifecycles
• Manage and collaborate with stakeholders from various user groups
• Lead/Co-lead and facilitate change management initiatives to promote user adoption

Requirements:

• Degree in Information Technology, Computer Science or related field
• At least 2 years of experience in IT infrastructure/Cybersecurity/project management/business analyst role will be advantageous
• Strong analytical and critical thinking skills
• Strong communication and interpersonal skills
• Exposure to LAN/WAN, WIFI, Windows Server Administration, Hyper-V, Azure Cloud, WAF, Fortinet and SonicWall would be advantageous.

Job Summary: 

We are seeking an experienced and detail-oriented Customer Account Manager to join our team. The ideal candidate will play a key role in managing customer relationships, ensuring consistent order fulfillment, and providing valuable insights into market demand forecasts

Remuneration Package:

• Job Grade: Manager
• Salary: $7,000 - $9,000
• AWS given for 1 month, Variable Bonus

Responsibilities:

• Maintain strong relationships with assigned clients in the semiconductor industry. Serve as the main point of contact for customer inquiries, orders, and concerns.
• Oversee the end-to-end order fulfillment process, ensuring timely and accurate delivery of products. Collaborate with internal teams to address any issues or delays.
• Work closely with clients to understand their market demand and provide accurate forecasts. Use market insights to proactively plan for production and inventory management.
• Regularly communicate with clients to update them on order status, product availability, and any relevant industry updates. Be responsive to client inquiries and provide solutions to challenges.
• Advocate for the customer within the organization, ensuring their needs are met and expectations are exceeded. Collaborate with technical teams to align solutions with customer requirements.
• Identify opportunities for upselling and cross-selling additional products or services. Work with the sales team to maximize revenue from existing accounts.
• Address and resolve any customer issues or concerns promptly. Collaborate with internal teams to implement corrective actions and prevent future challenges.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in customer account management within the semiconductor industry, with a focus on IC assembly and packaging.
• Strong understanding of semiconductor packaging technologies and market dynamics.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational and problem-solving abilities.
• Proactive and customer-focused approach.
• Proficient in using CRM tools and other relevant software.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Our client is a leading bank in Asia and they are recruiting for Customer Service Executive.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and social media) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline
• At least 2 years of experience in a call center / banking / customer service environment is advantageous

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Far East Service Centre Pte. Ltd. was established in Singapore in 2023. A one-stop service platform.

It focuses on bringing the quality products to the service, business and financial resources integration and upgrading with its platform "Belife" for middle and high-end families.

Singapore

Performance bonus

Job Description

• Maintain the accuracy of employee-related information in database.
• Support full spectrum of HR including recruitment, HR operations, manpower planning, leave recording.
• Work pass application/renewal etc.
• Provide administrative support to the company’s operations, such as pantry supplies, stationery, office equipment etc.
• Handle reception duties and attend to guests when needed.
• Other HR matters and administration tasks as assigned by the manager.

The Ideal Candidate

• Candidate must possess at least a Diploma in Business Administration or other relevant.
• At least 2-year related experience.
• Familiar with Singapore’s Employment Ordinance is preferable.
• Good communication and time management skills.
• Ability to multi-task and work under timeline.
• Familiar with MS Office application, Word, Excel.
• Able to converse and write in English and Mandarin
• Candidates who are able to start immediately or within short notice will be advantageous.

Job Description

We are looking for committed, passionate and resourceful individuals to drive and deliver the Centre’s service culture and quality objectives.

The successful candidate will be required to:

• Follow up on feedback from patients and stakeholders.
• Work with relevant stakeholders (e.g. Doctors, nurses, allied healthcare and ancillary staff) on conflicts resolution and ensure prompt service recoveries.
• Lead, participate or support improvement and transformation initiatives and be comfortable with using digital tools such as Zoom and teams to conduct training and execute patient oriented initiative.
• Assist with patient feedback systems maintenance, data collation, report preparation, service dashboard, customer analytics and insights.
• Assist to establish/coordinate Centre’s policies and procedures, as and when necessary, for continual improvement of service standards.
• Participate and support cluster initiatives such as the new CRM system and SingHealth Patient Advocacy Network.

Job Requirements

• Diploma with at least 3 years of relevant experience, preferably in healthcare or service-oriented industry.
• A self-driven and excellent team player who is positive, proactive and resourceful.
• Strong customer-centric mindset, interpersonal, communication (both verbal and written) and problem solving skills.
• Strong analytical, organizational and project management skills.
• Results-oriented with able to multi-task.
• Strong Microsoft Excel and PowerPoint skills; experience with digital media and data analytics software such as Tableau will be added advantage.

As an HR Executive you will play a crucial role in supporting the HR department's day-to-day operations and ensuring the well-being of our employees. This position reports directly to the Group HR Manager and offers an excellent opportunity for someone who is passionate about HR and wants to contribute to the success of our organization.

Main Duties

1. Payroll
2. Compensation & Benefits
3. Recruitment & Talent Acquisition
4. Training & Development
5. Performance Management
6. Employee Lifecycle
7. Employee Relations
8. HR Policies, Reports, Surveys etc.
9. To provide HR support to overseas subsidiaries
10. Others (CSR, Employer Branding, etc.)

Requirements

• Min. Diploma in Human Resource Management, Business Management or equivalent
• At least 2 years’ experience direct and or related experience Payroll, Compensation & Benefits, and Total Rewards will be highly advantageous
• Previous experience in Manufacturing will be advantageous
• Proficient in both English and Mandarin (written and spoken)
• Good knowledge of Singapore employment laws and best practices
• Experience in communicating with all levels of staff
• Proficient IT skills - MS Office , HRIS system
• Able to cohesively work in in a strong, team environment as well as build, and maintain strong relationships with internal and external stakeholders
• Only Singaporeans may apply.

Position Overview:

As the Executive of Innovations, you will play a pivotal role in driving and fostering a culture of innovation within the organization. Your responsibilities will encompass identifying new opportunities, promoting creative thinking, and facilitating the development and implementation of innovative ideas that contribute to the company's growth, competitiveness, and strategic goals.

Key Responsibilities:

1. Innovation Strategy:

• Collaborate with senior leadership to develop and refine the organization's innovation strategy, aligning it with business objectives and market trends.
• Identify emerging technologies, market disruptions, and industry best practices that could impact the organization's products, services, and processes.

2. Idea Generation and Exploration:

• Lead efforts to encourage creative thinking and idea generation across departments and teams.
• Organize brainstorming sessions, innovation challenges, and workshops to elicit and refine innovative concepts.

3. Innovation Pipeline Management:

• Evaluate and prioritize innovative ideas based on their alignment with strategic goals, feasibility, and potential impact.
• Establish and manage an innovation pipeline, tracking the progress of ideas from concept to execution.

4. Cross-Functional Collaboration:

• Collaborate with internal teams, departments, and external partners to gather insights, validate concepts, and facilitate the development of cross-functional innovation projects.
• Build bridges between different teams to encourage knowledge sharing and interdisciplinary collaboration.

5. Prototyping and Testing:

• Oversee the prototyping and testing of innovative concepts and solutions to validate their viability and gather user feedback.
• Iterate on prototypes based on feedback and data analysis, refining concepts for optimal performance.

6. Resource Allocation:

• Work with the finance and resource management teams to allocate budget, manpower, and resources required for innovation initiatives.
• Ensure effective utilization of resources while maintaining a balance between ongoing operations and innovation efforts.

7. Change Management:

• Communicate the value of innovation to employees at all levels, fostering a mindset of continuous improvement and adaptability.
• Provide guidance and support to teams as they navigate changes resulting from innovation projects.

8. Performance Measurement:

• Develop metrics and key performance indicators (KPIs) to measure the success and impact of innovation initiatives.
• Regularly assess the progress of innovation projects and provide updates to senior management.

9. Stakeholder Engagement:

• Engage with external partners, startups, industry experts, and other relevant stakeholders to stay informed about emerging trends and opportunities.
• Identify potential collaboration opportunities to accelerate innovation efforts.

Qualifications:

• Bachelor's degree in Business, Engineering, Innovation Management, or a related field. Master's degree preferred.
• Strong understanding of innovation methodologies, design thinking, and lean startup principles.
• Excellent strategic thinking and problem-solving abilities, with a knack for identifying and capitalizing on opportunities.
• Exceptional communication skills to convey complex ideas and concepts to diverse audiences.
• Experience in fostering a culture of innovation and inspiring teams to embrace creative thinking.
• Project management skills to oversee the end-to-end execution of innovation projects.
• Ability to navigate ambiguity and adapt to changing market dynamics.
• Strong leadership skills, with the ability to motivate and guide cross-functional teams.

You will undertake a supervisory role and be expected to manage a team of assistants. The primary responsibilities will include but not limited to,

I. Overseeing the revenue collection and account receivables function and to work with stakeholders on arrears recovery

II. Validate the completeness and accuracy of transactions by ensuring that all transactions are authorised, comply with prevailing policies and supporting documents are in order.

III. Monitor integrity of system processes by conducting sampling of transactions to ensure payments are in order.

IV. Ensure timely and accurate posting of transactions in accordance with documented processes.

V. Ensure that transactional accounting postings to general ledgers are accurate for the purpose of charging to the correct accounts.

VI. Conduct training to a team of financial appointment holders on procedures for managing and controlling resources and expenditure so as to carry out procurement, payment and reimbursement activities on the finance systems.

VII. Assess and propose changes to the processes, procedures and systems to achieve high level of efficiency and effectiveness.

VIII. Participate in system designs and conduct user acceptance test to ensure that system design meets the operational requirements.

IX. Work closely with IT & relevant parties to resolve payment related issues and ensure payment timeliness.

X. Develop, coach and motivate members of the team to deliver effective, responsive and customer-centric service to customers.

EDUCATION

Bachelor degree in Business Administration, Economics or Accountancy, and/or professional certifications or other equivalent qualifications.

EXPERIENCE

Candidates with 2 years of experience with Accounts background or equivalent professional qualifications will have an advantage.

Diploma holder with a minimum of 3 years of relevant experience may also apply.

On the job training will be provided.

Only Singaporeans may apply.

Please submit resumes to [email protected] with

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

The Senior/Executive will partner with internal and external stakeholders to foster a strong people culture, towards organization effectiveness through implementing a series of organizational and manpower capability development initiatives. The incumbent will also be involved in the planning and development of these initiatives:

• Partner and engage stakeholders to analyze, manage, coordinate and execute the organizational wide learning plans and programmes, under the auspices of the company.
• Review polices and process to ensure alignment with current market practices and organizational needs.
• Plan and develop pool of in-house trainers and credible training and/or service providers.
• Assist in the development and implementation of Talent Management framework and programmes.
• Assist in managing the sponsorship of management and professional development capabilities to enable future capacity growth.
• Regular monitoring and effective reporting to Management on relevant HR matrices·
• Support ad-hoc projects assigned by Managers/HOD.

Requirements

• Tertiary education in Human Resource or Business Administration
• Minimum 3 – 5 years of experience in talent development or organizational development/ talent management / career development or from corporate institution/ academy.
• Proficient in analysis and reporting.
• Ability to work efficiently in a fast-paced environment.
• Passionate in people development.
• Effective interpersonal, communication and organizational skills.
• Proactive and resourceful team player.
• Ability to exercise independent judgement within policies and practices.
• Working knowledge in SAP Success Factor an added advantage.

We regret to inform that only shortlisted candidates will be notified.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23096

GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   |   EA Personnel: Jackie Ng   |   Registration No: R22109024