Commercial

• Support APAC media commercial finance function relating to regional and global client pitches, fee and staffing discussions, regional client contract reviews, client reporting and other ad hoc commercial requests.
• Provide ongoing support to APAC business and market finance teams for regional and global clients, including but not limited to contract queries, fee negotiations, coordinate requests from global and region on finance operation and client reporting matters. Participate in discussions with clients as necessary.
• Work closely with various stakeholders including market finance, business teams, global teams, legal and tax teams where applicable/ necessary to provide complete, accurate and timely deliverables.
• Perform analysis on client profitability and revenue reporting as required. Support business leads to ensure business structure and processes are delivering optimal operating efficiencies. Develop, implement and monitor measures where necessary.
• Support local markets on local market client audits.
• Ad hoc requests from global teams, clients and other business stakeholders. Consolidate and review local market submissions to ensure compliance and consistency across markets.

Communication and Teamwork

• Work closely as a team to ensure that requests and issues are addressed.
• Establish strong communication channels with global, regional and local stakeholders to ensure that business issues are efficiently and effectively communicated and feedback obtained on a timely basis.

About the Job 

The APAC Project Management (Integration), Senior Manager is responsible for overseeing and managing the successful integration of various business units, systems, processes, and technologies within an organization. This role involves developing and executing integration strategies, leading cross-functional teams, and ensuring the alignment of projects with the overall business objectives. As a member of the APAC Commercial Excellence team, the successful candidate will play a pivotal role in driving efficiency, scalability, and synergy through effective project management and communication. 

Responsibilities 

Stand-up fully integrated org structure 

• Overseeing consistent implementation of org design principles (span of control, separation of service and sales, revenues/FTE, etc.)
• Change management - training, new leader assimilation, town halls, manager forums 
• Enabling cross-company managers to navigate 2 different eco-systems: expectations, processes, systems - how to simplify, appoint delegate, etc 

Business Management 

• Implement and enforce a single E2E billing and collections process across the combined business 
• Proposal and contract approval flow, consistent across both businesses.  
• Tracking integration cost savings, actions, progress, status 
• Integrate/Build culture 
• Integrating and building our new culture eg. ERG, People & Planet Day, Engage results, etc.  

Join our esteemed team as a Senior Consultant specializing in Financial Markets and Private Banking Transformation, where you'll spearhead strategic initiatives to optimize operations and drive innovation within the sector. This role offers a unique opportunity to leverage your expertise in project management and transformation to deliver impactful solutions for our clients.

Key Responsibilities:

• Collaborate with clients in the financial markets and private banking sector to assess current practices, identify areas for improvement, and develop transformative strategies to enhance performance and competitiveness.
• Lead project teams in the definition of Target Operating Models (TOM) and process improvement initiatives, guiding the development and implementation of strategic frameworks to optimize operational efficiency and effectiveness.
• Conduct thorough analysis of market dynamics, regulatory requirements, and industry trends, providing actionable insights and recommendations to drive strategic transformation initiatives.
• Lead project teams in the implementation of transformational initiatives, including process reengineering, technology adoption, and organizational restructuring, ensuring alignment with client objectives and timelines.
• Provide expert guidance and support in financial market operations, private banking services, and wealth management strategies, contributing to the success of client projects.
• Develop and deliver high-quality presentations, reports, and recommendations to senior management and stakeholders, effectively communicating complex concepts and transformation strategies.
• Act as a trusted advisor to clients, building strong relationships and fostering collaboration to drive successful project outcomes and business transformation efforts.

ROLE: Responsible for GMP-compliant quality control tests of cell products

JOB SCOPE:

1. Performing quality control tests for clinical materials (cell therapy products) according to GMP standards.
2. Work with the Cell Manufacturing & Quality Assusrance Team.
3. Ensuring GMP compliance is maintained at all times.
4. Be accountable for the highest level of execution of regulatory strategies, and standards of quality compliance.

EXPERIENCE REQUIREMENTS:

1. Experience in quality control tests of immune cell products, previous quality test experience of CAR-T/TCR-T/NK cell products is highly desired.
2. Experience in FDA IND filing.
3. Familiar with immune cell manufacturing, flow cytometry analysis; Cytokine measurement assays; qPCR assays; etc.
4. Self-motivated, good interpersonal skills.
5. Project management experiences.

EDUCATIONAL REQUIREMENTS:

• Bachelor & more advanced degree in cell biology /biomedical sciences or in a similar medical technology related field.

SKILL REQUIREMENTS:

1. Experience in qPCR, flow cytometry and ELISA would be preferred.
2. Able to write/read Chinese will have an advantage.

Join our incredible team at Chien Chi Tow Healthcare, where we know that it is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities. At Chien Chi Tow, we are driven by a shared purpose – It is our collective desire to see our staff grow and shine as we journey towards our shared vision of delivering seamless, holistic and multi-disciplinary through the efficacy of Traditional Chinese Medicine (TCM) care to the patients and community as the leading TCM company in Singapore since 1969, and to empower patients to live their best lives. We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at Chien Chi Tow will be profound, regardless of the role you take up with our growing team. Some of our people's priorities in the years ahead include strengthening our CARE Culture, promoting well-being and mental health of staff and equipping our staff with skills and knowledge to transform care in a changing health and wellness environment. In this role,you will be a proficient HR advisor who builds strong partnerships with the senior leaders and the Executive team to develop and execute the People Strategies.

Responsibilities

Manpower Planning, Talent Acquisition/Retention & Operations

● Forecast staffing needs and the projection of yearly manpower budget

● Establish clear understanding of the hiring requirements of the Business Units and work closely with on the hiring of talents and appointment/re-appointment of staff on a timely basis.

● Manage hiring / resignation related activities and existing staff support

● Communicate and advice to medical leaders/staff regarding HR policy & procedures, with support by Shared Services ● Responsible for all HR operational matters/processes

● Actively identify gaps and opportunities where people-related risks can be minimised and influence solutions/outcomes

Compensation & Benefits

● Coordinate and assist the promotion exercise annually by gathering information to support compensation review and address various level staff’s queries on compensation matters, with support from Executive & Ops team

Talent Management, Succession Planning and Employee Development

● Partner BUs/team leaders and provide recommendation in annual talent identification and succession planning exercise and provide recommendation for targeted development for staff, talents and potential successors

Employee Relations, Engagement & Change Management

● Be a facilitator and HR advisor to senior leaders in managing matters pertaining to industrial relations, employee grievances, conduct and discipline.

Performance Management

● Partner HODs/Head of Division, providing advice and guidance in the staff performance management

● Provide advice to staff on performance appraisal exercise

● Establish strong partnership with the business units to drive organisational effectiveness while implementing HR programmes and initiatives

Requirements

● Degree with at least 5-8 years of relevant working experience in the Human Resources function.

● Experience in TCM health and wellness industry would be advantageous.

● Post-graduate diploma in human resource management or IHRP Certified Professional (IHRP-CP) would be advantageous

● Good Knowledge of Employment Act and Labour Laws

● Excellent communications and interpersonal skills with strong ability to engage and influence stakeholders at various levels, in both spoken and written English and Chinese

● Demonstrates flexibility and adaptability according to changing needs and priorities

● Collaborative and is comfortable working in a matrix structure with multiple priorities

● Resourceful and possess strong initiative to drive changes

● Ability to work independently as well as be active team members within and across the HR team.

● Candidates with prior experience in managing small teams would have an added advantage; appointment will commensurate with candidate’s experience.

Responsibilities:

• Ensure adherence to quality repair and service standards for both company and service dealers.
• Lead the transformation of After Sales Service into a revenue-generating department.
• Actively participate in the assessment and appointment of service dealers.
• Collaborate with relevant functions in the dealership to optimize operations.
• Support After Sales Director in achieving turnover, profitability, and customer experience targets.
• Motivate the team for continuous improvement, process excellence, and efficiency.
• Manage and control Aftersales standards processes and audits as per manufacturer requirements.
• Ensure workshop compliance with legal and safety standards.
• Maintain a strong collaborative relationship with the manufacturer.
• Ensure safe and quality repair of returned-to-depot buses with minimal downtime.
• Monitor warranty campaigns and service bus workshop teams at various bus depots.
• Ensure all returned-to-depot buses are repaired safely with minimum downtime and good quality workmanship.

Requirements:

• Posses degree in Mechanical Engineering or its equivalent
• At least 3 years of relevant working experience in workshop management
• Relevant working experience in automotive industry with a good understanding of Aftersales operation will be an added advantaged

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Account Executive - Enterprise - Malaysia
 

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.

Our Enterprise Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become natural at helping customers realize value from their Salesforce investments.
You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.

Responsibilities:

• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts

• Develop and drive the overall long-term strategy for the account, aligned with customer business objectives

• Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.

• Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days.

• Share Salesforce value proposition for existing and/or new customers

• Drive growth within an existing assigned account

Required Qualifications:

• Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities in the local Malaysian market.

• Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.

• Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.

• Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom).

• Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.

• Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.

• Language: Fluency in written and spoken English and Bahasa-Melayu.

Preferred Qualifications:

• Excellent interpersonal and communications skills.

• Sales Methodology Education.

• Ability to develop cases and service requirements, while crafting and leading strategic alliances.

Benefits & Perks
Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.

Note: By applying to the Enterprise/ Named Account Executive posting, recruiters and hiring managers who support multiple cloud offerings and verticals across the organization hiring Enterprise Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.

Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.


*LI-MB #LI-KUA

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Responsibilities:

• Track and manage the Centre’s assets, funding, procurement, manpower and space resources.
• Manage the Centre’s special programmes and daily operations.
• Prepare progress reports, audit and budget statements in a timely manner
• Provide updated and organized data capture and management on centre information
• Be part of the working team to ensure that the Centre operates at maximum efficiency and complies with policies, procedures and standards.
• Provide workshop/conferences/events support and visits to the Centre
• Serve as a liaison to internal and external stakeholders
• Provide effective executive support to Centre Directors
• Continual review of work processes for improved efficiency and effectiveness in administration
• Any ad-hoc duties assigned by Centre Directors

Requirements:

• A good degree in any discipline from a recognized university with at least 3 years of relevant working experience. Applicants with working experience in a university capacity preferred.
• Excellent command of spoken and written English.
• Strong analytical and problem-solving skills
• Meticulous, adaptable and able to multi-task.
• Able to work independently
• Proficient in Microsoft Office applications

Job Summary:

• Salary Range: Up $7,300 + AWS + VB
• Working Location: Central
• 5 days working day

Job Responsibilities:

• Revise, enhance, implement, and sustain the inter-company transfer pricing policies, protocols, and framework for the group.
• Aggregate and compile data and information to facilitate the creation of transfer pricing documentation reports.
• Collaborate with external parties to oversee and formulate transfer pricing documentation for bolstering inter-company transactions in alignment with local regulations within the region.
• Evaluate and establish arm's length prices as per the findings of transfer pricing documentation reports.
• Conduct routine internal assessments of transfer pricing policies to align with the most recent developments in tax regulations and oversee transfer pricing audits if deemed necessary.
• Analyze and devise business strategies pertaining to taxation.
• Provide support for the tax components of Group direct and indirect taxes, ensuring adherence to local country tax mandates.
• Serve as an internal business consultant for all tax-related matters within the region, encompassing both direct and indirect taxes for the Group.
• Participate in projects as assigned.
• Assist the Group Tax Manager with occasional group tax matters, serving as a key point of contact to facilitate all tax compliance and advisory issues.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

Job Responsibilities:

• Oversees the project, to implement and execute works according to standards and specifications, and ensure the project is completed on schedule.
• Liaising with relevant stakeholders and local Authorities to facilitate timely completion of the project.
• Attend meetings with project and technical team to resolve the query raised by clients.
• Coordinate and follow up the technical clarification with HQ.
• Able to work independently and being proactive in responding to issues.
• Any other tasks as and when assigned.

Requirements

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Mechatronics/Electronic//Electrical / mechanical/Civil Engineering) or equivalent.
• At least 3-5 Year(s) of working experience in the related field is required for this position.
• Required language(s): English, Mandarin fluency in written and spoken (to coordinate with the Chinese speaking client, supplier, contractor etc.)
• Required skill(s): MS Office and drawing software.
• Good interpersonal and communication skills.
• A team player with strong passion in project management, marketing.
• Self-motivated and able to leverage on team.
• Resourceful, meticulous, able to multi-task and handle pressure well.

We are looking for a Senior Manager to join our compliance and deviation team to support in centralizing processes, ensuring compliance in all projects , KPI reporting and more

Role and Responsibilities

· Be part of the Compliance Assurance & Deviation team to carry out the compliance assurance & deviation processes using current Integrated Risk Management tool.

· Manage multiple compliance tracking, programme coordination, compliance validation, compliance training, compliance self-assessment, KPIs/reporting workstreams, and is responsible from initiation to completion.

· Prepare presentation slides independently, and present initiatives/updates in Senior Management forums

· Establish Compliance Attestation and Assurance Framework to guide the organization in attestation exercises and provide assurance to key stakeholders.

· Perform oversight of deviations arising for Synapxe-managed systems via central team and support ground teams on deviation management.

· Facilitate and coordinate deviations to policy/ regulation raised by MOH for MOH-owned but Synapxe-managed systems, and look for opportunities to streamline the current process

· Engage, communicate and promote the Compliance Attestation & Assurance framework, model and processes to key stakeholders and the broader community.

· Manage/Escalate challenges that may affect the delivery of the initiatives.

· Prepare reports and statistics for initiatives/program status for senior management team

· Act as contact point for external stakeholder engagement in the areas of compliance assurance & deviation

Requirements / Qualifications

· At least 10-12 years of experience in IT industry, preferably in the area of Cyber Security, IT Governance, Risk and Compliance or IT Audit; with knowledge in security control requirements, security policies, standards, controls and risk measurements and best practices

· Practitioner who is familiar with assessment of IT General Controls, security framework, regulatory requirements for CII or IT security policies.

· Candidate should be self-motivated, with well-developed communication, presentation, negotiation and professional writing skills

· A good team player with strong interpersonal skills to establish, engage and cultivate relationships with a variety of key stakeholders.

· Ability to work under a fast-paced and dynamic environment.

· Degree in Computer Science, Computer Engineering or equivalent.

· Experience in healthcare industry and/or Professional certification such as CISA, CIA, CISM, CISSP etc would be an advantage

• Plan, execute, and finalize projects according to strict deadlines and within budget.
• Define project tasks and resource requirements.
• Develop and maintain project schedules and deliverables.
• Manage project budget and track project costs.
• Proactively identify and mitigate project risks and issues.
• Manage project stakeholders, ensuring effective communication and collaboration.
• Facilitate project team meetings and provide regular project status updates.
• Manage the end to end on-boarding of Clients in accordance with the client Project Governance, Methods, competencies and change management framework.
• Project definition and business case development (scope, objectives, dependencies, Costs, assumptions, acceptance criteria, issues and risks) and approvals.
• Provide a single ‘change’ point of contact and coordination point for key clients and internal stakeholders to achieve project outcomes

• Proven experience as a project manager, delivering projects on time and within budget.
• Strong expertise in project planning and management methodologies.
• Excellent organizational, communication, and leadership skills.
• Ability to manage multiple projects and priorities effectively.
• Attention to detail and strong problem-solving abilities.

• Managing small project teams to develop, execute and complete assignments
• Organizing team roles and evaluating employee performance
• Documenting operational tasks and reporting to upper-level management
• Performing employee reviews and assessments
• Assist with new employee onboarding and training program

We are hiring a Senior Manager to be part of the team which supports implementing the company’s enterprise risk management program. This includes identifying, assessing, and mitigating risks to the company, development of programmes to reduce risk and improve the orgnisation’s control and compliance posture.

Roles and Responsibilities

· Support the development and implementation of the company’s enterprise risk management framework including the annual top risk analysis, enterprise risk awareness training, etc.

· Drive and maintain the organisation’s Healthcare Control Library (HCL) programme for IT and Data- in coordination with key stakeholders across the various teams. Be the focal point for all HCL queries from internal & external stakeholders including internal audit.

· Work with senior management to prioritise the HCL development taking into consideration business needs and resource availability.

· Development and maintenance of control assurance framework with key stakeholders.

· Support the rollout and development of the Self-Identified Issues (SII) Programme including the review and reporting of SIIs.

Requirements

· University Degree or equivalent with major study in Computer Science/ Information technology.

· At least 7 to 10 years of working experience in the public sector or multinational corporation, with good knowledge of IT processes.

· Aptitude and experience in first, second or third lines of defense and familiar with enterprise risk management concepts including risk & control self-assessment and policy management.

· Candidates with CISA or CIA or CISM certifications would be advantageous.

· Ability to challenge the status quo with confidence and courage to raise/escalate issues in a pro-active, professional and timely manner.

· Excellent organizational skills to drive company-wide initiatives, manage multiple deadlines and effectively prioritize workloads.

· Self-motivated and with strong interpersonal skills to foster positive relationships with internal and external stakeholders.

· Good interpersonal and written communication skills, with the ability to influence stakeholders of all levels

What you get to do in this role:    

• Take small to large programmatic sales plays and programs from original concept through final implementation 
• Bring our Industry/vertical and Seller persona focused activation plays into a repeatable framework 
• Develop detailed project execution plan, and manage all processes including progress tracking, metrics, monitoring change control process, and launch 
• Provide overall communication and work with all areas affected by the program including partners, business sponsors 
• Align closely with the Global Sales Play Structure and global operating model design​ 
• Create status reporting to support project/program discussions at Workgroups and Sponsor level 
• Apply consistency and best practices through project initiation, planning, execution and closing phases, promoting outcomes and benefit tracking 
• Validate Sales Play materials such as Pitch Deck, Customer Stories, Demos, Seller Map, Value Workshops, Target Account List​ 
• Accountable for planning and tracking to program milestones and deliverables​, managing initiative risks and issues​ 
• ​Ensures cross-functional collaboration to deliver expected outcomes of the program 
• Represents the Global Sales Play voice in the Geography and related countries in close alignment with Sales Operations and Go To Market

Join our powerful and diverse team at Jellyfish, as an Account Director and contribute to our global network of talented individuals who are dedicated to inspiring clients, partners, and each other through exceptional client management.

In this role, you will have the opportunity to collaborate with a powerful team, leveraging your expertise to drive client success and foster strong relationships. We value proactive individuals who can effectively communicate the value of our services and identify innovative solutions to meet client needs.

If you are passionate about delivering exceptional client experiences, thrive in a collaborative and fast-paced environment, and have a proven track record in client management, we invite you to join us as an Account Director at Jellyfish. Together, we can make a significant impact on our clients' businesses while fostering professional growth and success within our team.

Key Responsibilities:

• Lead one or more client accounts, demonstrating exceptional client relationship management and achieving high NPS scores and client retention rates.
• Establish oneself as a trusted advisor to clients, expanding our network within client organizations and fostering strong partnerships.
• Effectively lead Quarterly Business Reviews, providing strategic insights and demonstrating value to clients.
• Lead renewal efforts, ensuring a seamless process and successful contract extensions.
• Work with the client and immediate project teams across various localization/production-related projects.
• Develop comprehensive briefs to address client business problems and guide the team in delivering the desired objectives.
• Provide oversight of the current client portfolio while driving growth activities through documented Account Growth Plans and collaboration with department/industry leads to pursue new opportunities.
• Manage commercial targets, ensure adequate resources for client projects, and collaborate with Hub leads to address any gaps or challenges.
• Possess fluency in all Fundamental Tools, identifying and addressing any gaps to ensure excellent client management standards are upheld.
• Successfully drive growth through new product activations, additional projects, market expansion, and increased media spending, leveraging collaboration with the Hub lead when necessary.
• Shift conversations towards outcomes rather than outputs, effectively articulating the value exchange to clients.

Strategic Project Initiatives:

• Support and advocate for the execution of Client Management best practices across client teams through the effective utilization of Advanced and Strategic Fundamental Tools.
• Maintain accurate account, contact, and opportunity data in Salesforce.
• Monitor client health indicators such as Net Profit Contribution (NPC) and Net Promoter Score (NPS), taking proactive actions to optimize them with the support of the Project Management team and relevant capabilities.
• Cultivate the development and growth of external partnerships (e.g., Google, Facebook, Salesforce, Amazon) by building strong relationships with stakeholders and jointly developing growth plans for clients.
• Foster the career development of team members by supporting up-skilling and coaching other Client Management team members and understanding individual development needs.
• Lead the team in delivering work that showcases client successes and serves as compelling case studies.
• Identify and address any gaps across multiple departments to ensure optimal team functioning and secure client renewals.
• Ensure accurate revenue and pipeline forecasts for assigned clients at all times.

As an Account Director at Jellyfish, you will play a vital role in driving exceptional client experiences, fostering growth, and delivering impactful results. If you thrive in a fast-paced environment, possess strong leadership skills, and are passionate about client success, we invite you to join our team.

The primary function of Project Management in our business is to effectively meet client requirements by overseeing the project process, managing the schedule, and ensuring that the work of our practitioners is delivered in a timely manner, within budget, and in line with both quality standards and client objectives.

The ideal candidate should possess a strong background in Project Management. It is crucial for them to be able to quickly adapt and perform from the start. Given that this is a large and intricate account, encompassing multiple sub-brands, organisational skills and meticulous attention to detail will be vital for their success. Additionally, occasional presence at our client's office will be required, fostering close collaboration with their extended team.

Responsibilities

• Outline project goals, timelines, and budgets.
• Plan, manage, and execute project activities, including documentation.
• Coordinate closely with multi-discipline teams, fostering collaboration.
• Ensure delivery compliance and uphold quality standards throughout projects.
• Facilitate effective communication between internal business units.
• Liaise with clients to understand needs and manage expectations.
• Identify and address potential project risks, devising contingency plans.
• Manage scope and change requests to avoid delays and cost overages
• Monitor project performance, KPIs report, and address issues

Requirements

• Keen learner with a positive attitude, and ability to work independently
• Good analytical and problem-solving skills
• Good organisational and project management skills
• Good communication skills, and ability to work well with teammates as well as those from other business units
• Resilient to work under pressure, resourceful and ability to adapt and manage

Advantageous

• Some degree of familiarity with the following would be preferred but is not mandatory:
  • Website and/ or mobile app management
  • Agile/Scrum project management
  • User experience/User Interface (UX/UI) design
  • Business Process Reengineering
  • Good understanding of copy validation and transcreation is a plus
  • Has experience in managing Paid Media projects (i.e. DV360/SA360)
  • Has experience in managing Google Analytics 4 projects

COMPANY DESCRIPTION

The Children and Youth Group (CYG) in The Salvation Army Singapore serves over 500 vulnerable children and youth yearly. In line with our vision to provide a continuum of care for those in need, our services span from preventive services, foster care and residential services to reunification support services for vulnerable children returning to their natural families after being removed due to safety concerns. We believe that every child is precious and unique and children grow best in families. We also believe in the potential of every child and family to transform and thrive.

RESPONSIBILITIES

About the Job

We are looking for a dynamic and forward looking professional who has a track record of building employee capability and engagement, full spectrum of HR admin management and improving processes.

Leading a team of 3, you would need build capability in your team and inspire others to improve the way we do things. A strong administrator yourself, you should have experience with improvement projects using approaches such as business process re-engineering, lean management or leveraging on IT to increase efficiency and effectiveness. A strong communicator, you will need to be a team player and work well with multiple parties such as operational heads as well as our HQ colleagues. You will also need to be good at change management and yet patient when change is not able to happen fast. Emotionally balanced, you are able to be firm but yet supportive when needed

Managing your team, your key responsibilities will include general admin to ensure excellent functioning of the CYG corporate support and the meeting of childrens homes licensing and funding requirements, employee engagement and organisational development, full suite of HR administration covering recruitment/retention, maintenance of employee records, supporting DHQ HR in payroll accuracy, talent management and staff development.

Details of key responsibilities are as follows:

1. Lead HR and admin team in a way where processes, admin and HR practices are effective, efficient and of high standards
2. Conduct regular reviews of SOPs and Admin processes to realise efficiency gains and improve effectiveness
3. Ensure that statutory, government and funding requirements of CYG and childrens homes are met for admin and HR.
4. Be a thought partner to the management team on HR and admin matters.
5. Oversee a full spectrum of HR admin including:
   • Support in manpower planning.
   • Recruitment and retention of talent to meet operational needs.
   • Employee relations including staff grievances and displinary issues.
   • Support DHQ in compensation and benefits matters including ensuring accuracy for payroll and benchmarking.
   • Capability development plan and execution.
   • Plan and facilitate appraisal processes
   • HR admin work such as records, reports and training administration.
6. Manage employee engagement and organisational development to enable a positive and conducive culture.
7. Ensure support for management meetings and timely preparation of statistics, reports and surveys.
8. Undertake assignments and projects as and when required.

• Degree in Human Resources Managemant, Business Studies/ Administration/ Management or equivalent.
• Candidate must possess at least 5 - 10 years of similar working experience in a mid to large-size organization with a fast-paced environment.
• Strong leadership skills.
• Track record in process improvements, employee engagement and/or organisational development preferred.
• Good experience in HR management.
• Good interpersonal, analytical, and problem-solving skills
• Able to handle pressure and handle multiple tasks.
• Strong communication and coordination skills.
• Meticulous, resourceful, independent and able to work in a fast-paced environment.
• IHRP Certification Preferred

Woking Hours

9am to 6pm (Monday to Friday)

Working Location

Children and Youth Group - Gracehaven Children's Home

3 Lorong NapiriSingapire 547528

• 12-month contract (convertible) with completion bonus
• Hybrid
• With SAP experience added advantage

Job Responsibilities:

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account.
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order.
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy.
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes.
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter.
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement.
• Perform AR reporting on overdue balances and top accounts as per request from business units.
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

• Diploma/Degree in any field
• Min 1 years related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Experience with ERP system - SAP is a plus

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Completion bonus
• Chances to convert/ renew depending on company headcount
• Hybrid