At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today! GENERAL DESCRIPTION This position within the Chief Operating Office - Business Risk Management team partners with the stakeholders to ensure seamless integration of operational risk management framework in Front Office, Investment Solutions and REsearch processes by reviewing, providing support, advisory and input on the required controls. In addition, the team is the liaison for internal and external reviews, and ensuring timely reporting and closure of outstanding items, while actively promoting general operational risk and information risk awareness among all staff. This role reports to the Head of COO Business Risk Management - Risk & Control, which is part of the Chief Operating Office("COO") unit, with an objective to consolidate and lead the risk and control framework for Front Office, Investment Solutions and Research. MAIN DUTIES Strengthen operational risk management governance and framework in first line of defence. Supports the Front Office, Investment Solutions and Research stakeholders to manage their operational risks in a structured, systematic and consistent manner. Provide guidance and advice to FO, ISG, CIO stakeholders on all compliance & regulatory related matters, including but not limited to AML/CFT policy and procedural changes, cross border marketing guidelines, adherence to sales and suitability policies and procedures, fraud prevention policy and procedures etc. Conduct deep dives of operational losses ("events") to determine sequence of events, control weaknesses, and develop preventive action plans. Analysis of operational risk data to identify areas of risk and ensure past mitigation efforts are having the desired effect. Promote general operational risk awareness among staff, as well as support and provide advisory on operational risk related matters to the Business Units Lead, support, coordinate interactions and timely response with Group Audit, and other internal/ external reviewers Lead, support business process related risk projects Qualifications WORK EXPERIENCE REQUIREMENTS Minimum 5 years of experience working in a financial institution with minimum 3 years of management of operational risk and/or business risk in private banking. Good knowledge of banking products and operations preferred. Proficient in Microsoft Office Applications. VBA coding skills or data visualization tools preferred Strong communication, presentation and interpersonal skills to facilitate interactions and able to maintain strong relationships with stakeholders. Ability to prioritize and work effectively in a rapidly changing environment with the capacity to proactively anticipate, identify, prevent and resolve issues.

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today! Bank of Singapore opens doors to new opportunities. Start your career with Bank of Singapore as a Functional Management Specialist ! ! Job Description: Support the centralization of the division's admin function such as workforce and workspace management, office admin, staff welfare, system user access, etc. Support senior management reporting by tracking and consolidating reports. Support specialised division tasks required under the AML/CFT program for the bank (such as Enterprise Wide Risk Assessment, MAS Data Collection, Group name screening, etc) Maintain various division registers such as internal watchlists, exit registers, etc. Maintain and update division intranet, shared folder access. Support the division's annual budget & operational plan exercise and ensure the division adhere to its approved budget for the financial year. Support the Operational Risk Management work of the department. Support the head of department in management of personnel matters such as KPIs setting & monitoring, headcount tracking and employee engagement. Managing schedules, meeting coordination, IT equipment, access cards Participate in projects and initiatives. Qualifications • A university degree in Accounting/Commerce/Finance, Banking or Law or related discipline with at least 5 years' experience in business management • Broad knowledge of business, products and operations • Ability to engage senior management and collaborate with various stakeholders. • Independent in managing work tasks to accomplish business objectives within tight deadlines. • Ability to handle varied work tasks of different nature and work pressure. • Receptive to changes and new tasks. • Good written and oral communication skills • Meticulous, systematic and organised

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today! Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients. Provide administrative and client service support to Relationship Managers servicing Private Banking clients. Respond to all client enquiries and instructions and provide resolution to most issues and requests. Monitor transactions and activities in client accounts Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials. Coordinate with Product Groups, Operations and other functional areas as necessary Ensure adherence to internal and external regulations and policies at all times Qualifications Requirements: Minimum 3-5 years of relevant experience in client servicing, operations or sales support within financial institutions Bachelor degree or diploma from reputable institutions Strong understanding of financial products and services Excellent interpersonal, communication and client interfacing skills Meticulous, strong attention to details Possess future oriented mindset, strive to innovate and adapt to changes Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient Preferably CACS certified Proficiency in Japanese is required as this role supports Japanese clients

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today! Collateral Risk Management Team oversees the management of risks relating to collateral received in connection with BoS client's borrowing and trading activities. The team's objective is to manage risk efficiently and effectively so as to protect the bank's financial returns and sustain business growth. The team has two functions: Methodology and Analytics function focuses on the development of quantitative model, approach and methods to apply for evaluation of collateral risk and the formulation of risk parameters and policy framework. Operationalisation and Monitoring function focuses on the implementation of the relevant policy and operating procedure, ongoing monitoring, timely action taking and day-to-day business support. This job opening is with Methodology and Analytics function area of collateral risk management. Roles and Responsibilities: Develop and maintain the bank's collateral lending and derivatives margining methodology. Perform regular review and analysis to ensure that the models are in line with the bank's risk policy and are appropriate under the evolving market conditions. Discover and diagnose methodology related issues including input data, assumption, concept, computation, system implementation process and thus design and propose model refinement and enhancement Carry out periodical risk calibrations, back testing, benchmarking. Respond to queries and challenges from independent model validators, internal or external auditors to ensure the soundness and correct application of the models. Support new products and businesses. Conduct research to develop risk management approaches, tools, and analytics to help widen business coverage and product scope. Work with Risk Managers and developers on the design and development of risk management systems and infrastructure. Qualifications Requirements: At least 7 years of relevant experience in risk analytics Candidate with lesser experience and with strong programming skills (Python, Power BI etc) may apply Good university degree in a quantitative discipline (e.g. Mathematics, Statistics, Financial Engineering etc.) with a strong ability of handling data and performing quantitative analysis. Advanced knowledge of key products of capital markets. Understand the main risk drivers and factors. Familiar with valuation of the financial instruments and derivatives. Analytical and independent thinker with good written and verbal communication skills especially in explaining complex technical subjects in a simple/pragmatic manner to business and senior management. Strong curiosity of the field, proactively seeking opportunity of learning and progress. Strong team player with good communication, interpersonal and organizational skills

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today! The Incident Handling Team manages the complaint handling process, which comprises, inter alia , investigation and reporting, in the Bank. Key stakeholders include Front Office, Products, Legal, Compliance and relevant subject matter experts. Main Duties Independently perform holistic complaint investigations in a timely manner Manage issue resolution arising from the complaint investigation with recommendations to stakeholders to operationalise process improvements from processes Engage stakeholders to investigate and arrive at a final conclusion Ensure timeliness and accuracy of submissions of complaint deliverables Assist in the complaint reporting to the relevant parties Provide support to the Team Head/team members to ensure smooth operation of the Incident Handling team Qualifications Requirements Minimum of 7 years of experience in compliance, risk and controls or audit function, with experience in complaints investigation, preferably in wealth management Strong interpersonal and professional communication skills (both oral and written) Strong analytical and report writing skills Willingness to learn and embrace challenges and changes Strong collaboration skills and team player qualities, encompassing ability to build partnerships Able to rapidly assimilate and multi-task Able to work independently Qualifications Tertiary level education Proficiency in English and Mandarin to liaise with Chinese speaking stakeholders

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today! Bank of Singapore opens doors to new opportunities. Start your career with Bank of Singapore as a Client Due Diligence Specialist! ! This position within Client Onboarding & Lifecycle Management is primarily responsible for the banks' continued AML/CFT monitoring and reviews. The successful candidate is expected to maintain high and consistent standards in accordance to the AML/CFT Procedures within the bank. In addition, the successful candidate may also be assigned other compliance/risk management relevant tasks, assignments, or projects. Conduct periodic reviews of KYC and CDD information of existing end clients and financial intermediaries. Perform independent and thorough review, including plausibility checks as well as corroboration of existing clients' source of wealth and source of funds and address gaps where any are identified. Advise front office and other colleagues within the team on client ongoing monitoring and review matters including deficiencies in KYC information and corroboration documents. Collaborate with key stakeholders involved in the process, viz, Relationship Managers, Team Heads, Market heads, Compliance and other colleagues within the bank to ensure source of wealth gaps/red flags uncovered during periodic reviews are properly addressed and closed out. Conduct reviews of existing clients to ensure their biodata remains updated Handle the alerts arising from the periodic screening of the bank's customer database. Collaborate with key stakeholders and advise front office to address suspicious activity alerts/investigations. Assist to response to queries, clarifications resulting from internal, external, statutory or regulatory audit. Train team members as well as colleagues from front office on matters pertaining to KYC AML. Identify gaps and implement controls including system and process enhancement that are fit for purpose and to address current and future requirements in a rapidly changing regulatory environment and an evolving AML landscape, in line with industry best practices. General Support Global Front Line Risk and Control on the matters that are assigned from time to time in line with overall priorities of the bank. Collaborate with other colleagues within the bank to drive and assists remediation and other projects as and when required. Prepare Management information reports based on agreed requirements. Organize meetings with Front Office and focus group training to align front office practices with current procedures. Qualifications Minimum 5 years of experience in AML/KYC under the client review function in a private banking environment. Knowledgeable and sensitive to the risks (PEP, Sanctions, reputational risks) and suspicious activities typical of private banking clients. Knowledge of regulations including MAS, HKMA and other intergovernmental / non-governmental organization such as FATF / Wolfsberg. University degree in Accountancy, Finance, Business Administration or equivalent, or higher education. Preferred skills - Strong understanding of AML/CFT framework and the regulatory environment and its applicability to Private Banking clients in the areas of onboarding, on-going client reviews and transaction monitoring. - Familiar with MS Excel, MS Word, MS PowerPoint and other office automation tools.

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today! Bank of Singapore opens doors to new opportunities. Start your career with Bank of Singapore as a Compliance Manager - Transaction Investigation Unit ! ! The job holder will report to Head of Transaction Investigation Unit (TIU) as the Team Leader of TIU. He/She will also assist Head of TIU in managing the Transaction Screening Team and handling of production/seizure orders from LEAs. Responsibilities Conduct monthly supervisory checks on the transaction screening alerts (generated by Netreveal system) close by the team. To review and approve the preliminary assessment on cases relating to Production/Seizure Orders received from LEAs. Conduct investigations into assigned cases escalated from business units that poses potential AML/CFT risks. Identify possible red flags in the course of transaction investigations and recommend filing of STRs where applicable. Prepare and submit suspicious transaction reports to local authorities. Communicate effectively with relevant stakeholders (e.g. Front Office) for the purpose of conducting AML investigations. Perform Post STR transaction reviews and Post Mortem reviews where necessary. Provide compliance advisory on AML/CFT matters including sanctions requirements, unblocking of accounts under close monitoring etc. Contribute and maintain KRI (Key Risk Indicators) for Transaction Investigation Unit. Contribute, update and implement AML/CFT related policy and procedures concerning AML Monitoring where necessary. Assist in performing ad-hoc activities in the area of AML/CFT investigations where necessary. Coordinate and conduct trainings to relevant stakeholders (including Front Office) in relation to AML transactions monitoring. Qualifications 12 years of experience in AML/CFT Compliance, with at least 2 years of experience in the area of AML transactions monitoring or investigations. Bachelor's Degree or equivalent Strong analytical skills with attention to detail, including planning and organization. Good interpersonal skills and ability to communicate effectively and work efficiently in a team setting. Good written skills for the purpose of detailing findings in investigation reports. Candidate must be able to manage workloads and deadlines effectively. Candidates with professional qualifications relating to AML/CFT (e.g. ICA/CAMS) will have an added advantage.

• Design and maintain financial models and templates to support planning, forecasting and budgeting for geographies in AP. 
• Consolidate submissions from Geographies and Function Finance Business partners FBP for Business reviews, Forecast, Budget. Collaborate with FBPs and Corporate Finance to ensure deliverables are completed in a timely manner
• Review forecast and budget submissions and perform independent challenge to improve accuracy of forecasts. Analyze trends and ability to provide point of view to Finance management if required
• Provide support to improve efficiency and effectiveness of forecasting processes and management through partnering with relevant stakeholders
• Perform adhoc analysis for management. Proactively identify and communicate business implications of analysis and ability to simplify and present complex issues to stakeholders

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Responsibilities: As a Relationship Manager, you will be directly responsible for managing a portfolio of international corporate customers within South and South East Asia in collaboration with the team and the Head of Corporate Banking. Your role encompasses a wide range of activities, including:   Client Relationship Management: Work closely with the team to foster client relations. Promote cross-selling of the bank's products in coordination with product desks. Leverage a proven track record of managing accounts within South East Asia and South Asia. Strategic Coordination: Collaborate with relevant team to define and execute the commercial strategy for the portfolio. Marketing and Origination: Conduct marketing activities to originate working capital solutions. Participate in new syndicated loans. Risk Management: Monitor the management and economic performance trends for assigned clients. Implement corrective actions in coordination with Head of Corporate as needed. Manage the general credit risk profile and promptly report signs of deterioration. Portfolio Coverage: Directly manage and enhance the assigned portfolio of international corporate customers. Coordinate with team for comprehensive coverage and support. Credit Facility Proposals: Prepare credit facility proposals according to established procedures. Assist in the allocation and renewal of internal ratings. Compliance and Documentation: Review commercial proposals, legal documentation, and AML/Compliance assessments. Ensure adherence to relevant policies and procedures. Operational Excellence: Guarantee compliance with operational processes and company regulations. Authorize rates and conditions for commercial banking products and services within your areas of autonomy. Collaboration and Optimization: Engage with professionals across different products and relationship teams. Optimize the use of credit lines granted in coordination with Head of Corporate and Industry.   Qualifications and Skills: University degree and/or post-graduate degree in Finance/Economics or equivalent. 7-15 years of experience in Corporate Banking. Proven track record of managing accounts within South East Asia and South Asia. Strong credit risk analysis and analytical skills. Understanding of AML and Compliance rules and requirements. Excellent communication skills.   Competencies: Strong interpersonal skills. Proactive, flexible, and adaptable. Organized with the ability to meet deadlines. Customer and detail-oriented. Strong team player.   If you are a seasoned Relationship Manager with a proven track record and are ready to contribute to the success of our International Department, we invite you to apply. To apply, please submit your resume and cover letter to [email protected].   Glenn Wong Associate Director | Financial Services EA: 19C9859

The Middle Office Operations Manager will be an integral part of this multi-faceted Investment Office. The business is to advise various investment portfolios and produce bespoke reports. And additionally, conduct research & analysis of various funds and investment ideas. The primary focus is  “impact philanthropy” in projects across multiples continents and multiple initiatives in Early Childhood, Health, Education as well the Oceans and Coastal Ecosystems. Responsibilities will be: Perform “shadow accounting” on main fund product Produce bespoke periodical reports for three investment products, (i.e., performance, holdings, hedging, cash-flow, liquidity) Support on reporting for impact investment initiatives Control & reconciliation of NAVs calculated by the fund administrator Trades execution & follow-up actions (Subscription / Redemption, Spot FX, Forward Forex, Fees, Transfers) Point of contact for all legal & operational third parties (Advisor, Custodian, Fund Administrator, Auditor, Legal) Yearly validation of financial statements & audit for the fund entity as well as local (SG) corporate entity Liaise with outsourced accounting firm for the Governance of the corporate entity (Boards, Accounts, Yearly Financial Statements, Audit) Fluency in PPM (Private Placement Memorandum) terms General assistance to the Directors, closely assisting them along with the OM/EA Mgr Conduct of ad-hoc research & analysis, update of qualitative and quantitative information for investment ideas We are looking for a candidate with: Minimum 5 years relevant working experience in a General Accounting firm, Family Office Fund Administrator or Financial Services Investment company or Impact Investment firm Matching the perspective of: Keen to shift to a broader and more hands-on role Seeks to be associated with many different types of investments, on both financial and philanthropic (impact) dimensions Likes to work in a small team  Values autonomy, initiative, and teamwork Looking for stability and long-term commitment Wants personal growth with exposure to broader projects & scope Seeks purpose with involvement in impact philanthropy investments Basic Qualifications required: Singaporean ONLY Min. 5 years of experience in either a General Accounting firm, Family Office, Fund Administrator, Financial Services Investment company, or Impact Investment firm University / Polytechnic Graduate (Accounting, Finance) Comfortable to handle complex worksheets and figures with Microsoft Excel (VBA a plus)  Good working knowledge of financial & performance reporting and interest in investing  Proficient in MS Office and PowerPoint specifically Excellent written and verbal English are mandatory (confident with internal and external communications across all levels) Fluency in basic IT troubleshooting Independent, proactive, inherently curious and eagerness to learn Has a pride in work well done, is highly detail oriented, values consistency, predictability & reliability, exhibits strong analytical skills with structured thinking capabilities Open to constructive criticism, readiness to grow and strive towards excellence Ability to manage numerous projects simultaneously and understands how to prioritize work Compensation will be $100 - $120K Base depending on experience.

Role and Responsibilities Manage operational risk incidents in the region and maintain relevant policies and procedures. Perform operational risk reporting and conduct an annual self-assessment exercise. Manage the new product process for the APAC region, coordinating with relevant stakeholders in the Head Office. Manage new and existing outsourcing arrangements in the region, maintaining documentation in coordination with outsourcing owners. Maintain outsourcing policies and procedures, coordinating with stakeholders in the region and Head Office. Provide support on the wider aspects of Business Continuity Management Perform the annual Internal Control Testing. Track all outstanding audit items or other measures, following up with measure owners to ensure timely completion. Key Requirements Degree/Diploma with a major in Business, Banking/Finance, or a related subject. Minimum 5 years of relevant experience in Operational Risk within the banking industry. Knowledge of relevant regulations regarding Outsourcing and Operational Risk Management Good stakeholder management skills with a track record of successfully building relationships remotely across multiple locations. Proactive and solution-oriented working style, able to be self-motivated. Analytical, meticulous, and able to perform under pressure. Strong interpersonal skills and a good team player. Strong verbal and written communication skills. Interested applicants please apply here with your updated CV StriveX Pte Ltd, EA License No: 23S2077 Lee Boon Hou (Hagen), Registration No: R1870932 [email protected]

With expected growth in APAC, a global asset manager is looking for a APAC Head of Communications & Investor Relations. This is a newly created sole contributor role in APAC working closely with the global team to the firm's communications and GTM narratives in this region. Responsibilities In partnership with HQ, C-suites, and the APAC business heads, you will develop and implement a strategic communications plan for the APAC region that is aligned with the overall global communications strategy. You will also lead the development and execution of investor relations activities, and leverage on your network to manage all aspects of media relations, including building relationships with key media and media prep. Requirements You have a bachelor's degree or higher in relevant marketing or communications programs, and a minimum of 12-15 years of communications and or investor relations experience. You have a strong track record of success in the financial services industry, ideally in asset management. You have proven experience developing and implementing successful communications strategies, and a deep understanding of the Asia Pacific media landscape and investor community. The ideal candidate has excellent written and verbal communication skills, and strong relationship-building skills. To Apply Please submit your resume to Joey Wong at [email protected], quoting the job title and reference number JW 28545. We regret that only shortlisted candidates will be notified. License No: 16S8060 Registration No: R1986098

Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation. We are currently seeking a high calibre professional to join our team as a Personal Wealth Manager. Principal Responsibilities Maintain customer service excellence, greeting and serving our customers in line with Branch Service Protocol expectations Manage customer queries, issues, feedback and complaints with appropriate advice and in line with SLA expectations of Branch Service Protocol, Customer Complaints and other process SLAs as applicable Adopt a needs-based approach to provide recommended solutions for retail banking and general insurance products to meet customer's financial needs Provide financial planning and advisory services aligning to clients’ needs and investment profile Demonstrate strong ability to self-source, develop new business by actively prospecting for new clients and referrals, and leveraging your existing network to generate New to Bank leads Fulfilling clients necessitates while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics Understand and exercise Know Your Customer and Customer Due Diligence procedures when onboarding customers to ensure they are suitable clientele for HSBC Be a digital banking champion through promoting and educating our customers in using self-service channels such as Internet Banking, Phone Banking and Automated Teller Machines Respond to customers’ queries on home loan and other international banking needs and refer them to the right channels as appropriate Ensure data entry and operational transactions are executed expeditiously, with minimal errors and in compliance with audit and statutory guidelines Compliance, Risk & Control Ensure that KYC/AML and other compliance norms are strictly adhere to Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding the bank, its clients and assets by driving compliance with applicable laws, rules & regulations adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency Attend to the operational needs of the branch and business where required by line managers or Branch Director Customers /Stakeholders Take ownership for the customer’s purpose of visit to HSBC and deliver an effective solution Maintain highest standard of excellence in client service in line with Branch Service Protocol expectations Meet SLAs for all processes where applicable Improve customer experience by collating customer feedback, identifying deficiencies in any area e.g. Operational, administrative, processes and competitiveness of products and services vis-à-vis the market Improve customer experience in processes, systems, operations and administration without comprising on business risks by giving suggestions and feedback Enhance competitiveness of products and services to relevant product teams by giving suggestions and feedback  Business Processes Ensure that sales & operations are undertaken in accordance with HSBC Bank plc FIM, BIM and Credit Policy Manual appropriate lending guidelines Manage operational risk, by using relevant MI to identify risk situations and take any appropriate action to minimise loss Requirements Diploma/Degree qualification with relevant customer service experience New graduate and/or with proven sales experience is a plus Excellent interpersonal and communication skills, coupled with adaptability and willingness to learn Highly driven to excel in both customer service and sales, thriving in a focused and fast paced environment To be considered for this role, the relevant rights to work in Singapore is required. The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by The Hongkong and Shanghai Banking Corporation Limited.

The Company Opportunity to join global investment firm with a diversified portfolio of investments across Manufacturing, Medical Services, Maritime Services, Energy & Power, Health & Beauty and Automotive as Global Internal Audit Manager. The Role Reporting to the Head of Risk Management & ESG, you will be responsible for both financial and operational audits, risk assessment and fraud investigation of the portfolio companies across the various industries. You will partner closely with the internal audit teams of the individual businesses as well as conduct audits on existing/newly acquired entities and provide observations, findings and recommendations to the senior management team. Your Profile As the successful candidate, you will possess a degree in Accountancy or ACCA with the following relevant experience: At least 5 years of experience in internal audit, ideally exposure across various industries such as Manufacturing, Medical, Health and Beauty, etc Prior experience in fraud investigation Proven regional exposure Ability to travel about 15 to 20% of the time Prior experience in a Big Four audit firm will be essential. Excellent communication and interpersonal skills, ability to challenge and engage key stakeholders Apply Today Please send your resume, in WORD format only and quote reference number STE12605369, by clicking the apply button. Please note that only short-listed candidates will be contacted. Robert Half International Pte Ltd. Co. Registration no.: 200612189E | | EA Licence no.: 07C5595 | Serene Tan Ing Shiern EA Registration no.: R1109248 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.sg/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

THE COMPANY Renowned for their solid brand and bank’s culture, the company is well-received and accepted by their employees. The bank is currently seeking for an Assistant RM to be part of their team. JOB RESPONSIBILITIES Assist the Corporate Banker's coverage and managing of the clients Conduct credit analysis, write credit papers and reports Perform credit reviews for the bank’s client Liaise with customers on any queries Monitor the bank’s loan portfolio Assist in the funding operations Ensure proper KYC and documentation Collaborate effectively with other internal and external stakeholders JOB REQUIREMENTS Degree in Business Major in Finance/Economics/Commerce/Accountancy or ACCA or any other relevant education Minimum 3 years of experience as an Assistant RM and/or Credit analysis in Corporate Banking experience sector Highly analytical, focused, has good interpersonal and communication skills If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected] We thank you for your interest and will contact shortlisted candidates for more detailed discussion. For more job openings, please visit our website at https://resolutehunter.com/opportunities/ EA Licence 18C9105 EA Reg R1105305

Consultant, Transformation & Change Communications (Contract) - Asset Manager Poised for growth for a new chapter in their history, my client is looking for a Transformation & Change Communications Consultant to join their business for a year. This is an exciting opportunity to influence and drive the change and communications initiatives for an award-winning and reputable powerhouse in its space. Responsibilities In partnership with the Transformation team, Business Managers, and the wider business, you will champion the change communications strategy and implementation. You will devise strategic change management plans, develop communications and engagement campaigns, and create development materials for intended audiences. As an effective change communicator, you are able to distill complex concepts into everyday language, identify the most effective communication channels to leverage on, and manage the positioning and branding of the program across all channels. Requirements You have a bachelor's degree or higher in relevant communications, business, or HR programs, and a minimum of 8 years of proven track record as a change communicator. You have excellent spoken and written language skills, with fluency in English, and strong project and stakeholder management skills. Experience is creating communications collaterals is desired. The ideal candidate comes from an asset management, financial services, and or consulting background. To Apply Please submit your resume to Joey Wong at [email protected], quoting the job title and reference number JW 28368. We regret that only shortlisted candidates will be notified. License No: 16S8060 Registration No: R1986098

Primary Accountabilities/Responsibilities: Retail fund manager accounting operations MAS Quarterly/Annual Regulatory Reporting MAS Surveys/Questionnaires Housekeeping of Own Investment Budgeting Cash Management Statutory and Internal Audits ISAE 3402 Audit Transfer Pricing Review Tax Audit Reporting Maintain Limits and Authority Corporate Secretariat functions Housekeeping of Contracts/Agreements Board Resolutions AGM and ACRA reporting, maintenance of ACRA records Main List of All Counterparties, including Introducers and Distributors Computation/Disbursement of Distributor/Introducer fees Computation and Collection of Management Fee Support to Operations as required occasionally, e.g. Trade Settlement   Your profile You should have a degree in Accountancy or equivalent, or any related discipline with a minimum of 5 years’ experience in the relevant capacity. You should possess excellent communication skills, be proactive.   Apply Today If interested, please send us your resume, in WORD format

[What the role is]

The Singapore Economic Development Board (EDB), a government agency under the Ministry of Trade and Industry, is responsible for strategies that enhance Singapore’s position as a global centre for business, innovation, and talent. We undertake investment promotion and industry development, and work with international businesses, both foreign and local, by providing information, connection to partners and access to government incentives for their investments. Our mission is to create sustainable economic growth, with vibrant business and good job opportunities for Singapore.

About Professional Services Programme Office

The PSPO is an inter-agency office set up by the Ministry of Law (MinLaw), Economic Development Board (EDB), Ministry of Finance (MOF) and Monetary Authority of Singapore (MAS). This team is charged with the following mandate:
a) Developing the industry strategies for the professional services sector, with specific focus on uncovering opportunities in the more niche and/or high-growth areas within the legal, accounting and financial services sub-sectors (e.g. sustainability, Web 3.0, Mergers & Acquisitions (“M&A”), etc).

b) Supporting efforts to position Singapore as the leading international legal services hub. As an industry-facing team, PSPO regularly engages and works with law firms and other industry stakeholders to support their growth within the local and regional ecosystem, and also co-shapes policies to help sharpen Singapore’s competitiveness as the legal services hub.

[What you will be working on]

In this role, your responsibilities will include:

As part of an inter-agency office, you will be exposed to a diverse range of work and have the opportunity to work with various internal (government agencies, such as EDB, MinLaw, MOF, MAS, EnterpriseSG, ACRA, etc) and external (firms) stakeholders. At PSPO, you will be immersed in a fast-paced work environment, and are expected to be resourceful and independent in undertaking the following types of work: 
a)    Industry engagement & strategy development. Develop the house view and/or industry strategy playbook for the specific growth area(s), which can be at the professional services sector-level or sub-sector level (e.g. legal). Depending on the growth area, your work may involve: consulting with various internal and external stakeholders to elicit feedback and suggestions, conducting gap and data analysis, and using that to inform government interventions that may be required to address the gaps. 

b)    Securing mindshare through presentations. You may be required to present your research, analysis and recommendations at various governmental platforms to secure mindshare from senior management, and/or at external platforms where necessary. You may also be required to work with the relevant government agencies to translate such strategy into downstream initiatives and action. In addition, there will be opportunity to partner and co-develop industry-level solutions with industry and/or other government agency stakeholders to address transformation and capability development needs of the professional services sectors.

c)    Support for events and meetings attended by senior management / political office holders. You will have the opportunity to support specific events attended by senior management or POHs that are relevant to PSPO’s work. 
The PSPO team is based in the EDB office, and the team undertakes a hybrid work model.

[What we are looking for]

• At least 5 years of working experience in the professional services sector or held roles involving industry, strategy and policy development

• Strong written and oral communication and analytical skills 

• Ability to conduct in-depth analysis of complex issues and put forth actionable solutions

• Self-starter and positive attitude, excellent work ethic and a team player

• Prior consulting experience and an understanding of the professional and financial services sectors would be an advantage

• Singaporean 

We review applications and interview on a rolling basis. Applicants can expect to receive an application outcome within 8 weeks of application date.

Job Description:

• Achieving sales targets through promoting the Company’s Forwarding Business and acquisition of new potential customers to increase customer’s portfolio.
• Seek new customers. Building pipelines, segmentation, and accurate forecasting in line with Company’s services and strategy.
• Identifying New/ Existing business opportunities in Forwarding & 3PL, establish and build pipelines, segmentation & Key Account customers, develop new businesses and strengthen business relationship.
• New Business Development (Hunter 80%) and Current Account Sales Management (20%). Delivering volume and revenue targets for the Freight Forwarder sales channels while remaining focused on relationship building with customers for fostering profitable sales.
• Assess customer’s needs, matching these with Company’s services and provide solution to customer to acquire new business.
• Acting as main contact to communicate with customers, as well as liaising with both operation teams and overseas offices and ensuring that enquiries/ problems/ Issues are being appropriately dealt with professionalism.
• Working with overseas agents, sharing customer & market Information.
• Assist superiors to prepare monthly pipelines updates, target customers, achievement & review business operations & plans.
• Generate sales leads and opportunities.
• Participate in developing sales strategy and activities.
• Prepare weekly/ monthly/ update reports on pipelines, sales targets, budgeting achievement and review of new opportunities and business plan.
• Achieving and monitoring of customer’s KPIs & initiatives to ensure delivery of quality, reliable and scalable productivity to meet customer’s satisfactions.
• Delivering volume and revenue targets for the Forwarding sales channels while remaining
• focused on relationship building with customers as well as fostering profitable sales.
• To guide junior/ new Sales staff and provide on-the-job training and job shadowing to enable them to be successful in their roles.
• Carry out any ad-hoc tasks/ projects as and when assigned by the Company.

Job Requirements:

• Minimum 5 to 7 years customer-facing sales experience in freight forwarding.
• Solid experience in customer acquisition and account management in freight forwarding industry.
• Must possess strong selling, presentation, and analytical skills.
• Excellent personal presentation and strong written and verbal communication skills in English.
• Proficient in MS Office applications
• Self-motivated and driven to plan and execute sales generation.
• Excellent organization skills with ability to take initiative and prioritize work, while paying attention to detail.
• Able to work under pressure and solve problems independently.

CORE JOB SCOPE

· Responsible for the planning and execution of routine/shutdown, preventive maintenance of the plant’s process instrumentation, control value, electrical power/distribution system equipment etc to achieve reliability target. Responsible for Energy saving initiatives

· Responsible for facilities management and supervising maintenance & facility team

· Supervise and ensure E & I works, installation and calibration activities are completed in accordance to the company’s guidelines and environmental, health and safety standards

· Ensure data collection and preparation of all reports for efficiency analysis and maintenance

· Maintain GMP & GDP for specification data sheets, drawings, spare parts, ISO and customer audits

· Provide leadership and guidance to overall management off the manufacturing site’s environment, health and safety compliance that are critical to well-being and protection of employees and contractors

· Responsible for the planning of maintenance & facilities budget

· Manage Site, Regional & Global Projects/Initiatives as assigned

· Any other duties as and when assigned by superior from time to time

A Day in the Life
• Perform Project Management
• Prepare BOQs, manage project budgets and ensure healthy profit margins
• Prepare tender submission and proposal
• Provide client servicing, including and not limited to sales conversion
• Liaise with clients and brief designers on project requirements
• Check design and technical drawings
• Deliver client presentations
• Brief and manage suppliers, negotiate and ensure the delivery of project
• Plan and manage project schedule
• Carry out site management
• Conduct quality inspections on fabrications at suppliers’ factory and on-site
• Liaise with clients on feedback and variation orders
• Handle project administration and documentation, including PE endorsements, authority approvals, purchase orders, payment requisitions and invoicing
• Prepare progress and project reports
• Follow up with clients for payment
• Conduct toolbox, progress and post-mortem meetings
• Manage dispute resolution with suppliers or team

Who We Are Looking For
• Diploma/Degree in Construction Management/Civil Engineering/M&E Engineering
• Minimum 3-5 years of related experience preferably in construction or thematic & museum
• Good knowledge in every operational and technical aspects
• Possess excellent written and verbal communication skills
• A team player and able to multi-task

• Able thrive in a fast paced environment

A Day in the Life

• Develop potential sales leads and businesses
• Liaise with clients on project details, design concepts and requirements for events
• Budgeting and cost management for submission and client's review
• Manage client’s expectations on projects, events or exhibition
• Prepare tender documents
• Conduct quality check to ensure that products are built according to clients’ specification
• Collaborate with designers on project requirements
• Assist operations to supervise contractors / vendors during the eventAny other duties as assigned

What we are looking for

• Degree/Diploma in events/hospitality/construction management or equivalent
• Minimum 3 years’ experience in account servicing
• Hands on experience in structural set-up for an exhibition / special project will be an added advantage
• Possess technical knowledge in conceptual design drawing and floor plan
• Knowledge on furniture, material and finishing will be an added advantage
• Well versed with Microsoft Words/Excel/Project.
• Good team player and communication skill
• Meticulous and able to multitask

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Role Overview

This is a specialist, business development role, thinking about the future and designing non-linear models of scaling sales.  We develop programmatic initiatives, leveraging cross-functional teams in product management, marketing, channels and sales to drive the growth in the business on top of the quarterly business cycle.  In addition, we have a laser-like focus on deal execution, representing breakthrough and franchise opportunities to drive momentum in the business.  

Your focus will be on F5’s SaaS and managed services platform, leveraging all technologies in the F5 suite. You will work with customers on their cutting-edge technology projects adopting multi-cloud, deploying Kubernetes, edge compute, IOT and more!  

What you will do:  

• Develop and maintain relationships with the F5 sales teams in your region in order to drive awareness, interest, and opportunities with them and within their accounts.  
• Build relationships with net-new external prospects that represent ground-breaking customers and use-cases.  
• Build and maintain relationships with key ecosystem partners to create awareness and leads e.g., cloud provider solution architects.  
• Develop long-term strategic relationships with key accounts in your region.  
• Identify and qualify long-term and short-term business opportunities and pro-actively address competitive threats.  
• Develop programmatic business development initiatives to develop the market, leveraging cross-functional teams.  
• Meet and exceed quarterly and annual sales metrics in your region.  
• Provide accurate sales forecasts with knowledge of sales cycles from initial contact through the procurement process, and ensure SalesForce is utilized appropriately and maintained on a regular basis.

What you will bring:

• Multiple years’ experience and strong record with a significant portion in IaaS, PaaS or SaaS related new business sales or business development.  
• Requires specialized knowledge in App, API Security, SaaS, Cloud
• Sales excellence skills and processes including pipeline management and forecasting. 
• Expertise in a proven sales methodology – e.g. MEDDICC, SPIN, Challenger, Richardson Agile Sprint.  
• Understanding of cloud provider technologies and their value proposition.  
• BA/BSc degree or equivalent experience.  

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

Company:

Marsh

Description:

Marsh is seeking candidates for the following position based in the Singapore office:

Credit Control Manager

What can you expect?

• Embark on a journey of career growth and acceleration with an award-winning Fortune 500 company.

• Unparalleled opportunity to be part of a dynamic Operations team at Marsh.

• Exceptional training and development initiatives as well as exposure to a wide range of learning avenues that you can tap on to reach your full potential.

We will count on you to:

• Oversee the day-to-day operations of Marsh SG APH's Fiduciary department, with a specific focus on Credit Control.

• Collaborate with internal stakeholders to provide a value-added experience and address operational issues and expectations.

• Understand the team's purpose and ensure timely and high-quality delivery to clients, while honouring commitments to internal stakeholders.

• Manage Service Level Agreements (SLAs) for accuracy, productivity, and turnaround time with internal and external stakeholders.

• Efficiently allocate and utilize resources (people, processes) to optimize operational efficiency.

• Foster ongoing communication and relationships with first-line managers of operating companies to exchange performance information, address exceptions, discuss expectations, anticipate process changes, and identify new opportunities.

• Provide operational decision support and influence expectations with operating companies to enhance stakeholder experience.

• Assess team competencies, potential, and performance levels to develop skill-based development plans and mentor underperforming team members.

• Set goals, conduct timely and objective feedback sessions, and identify skill and competency gaps to create learning plans for the team.

• Implement people development plans to meet current and future skill requirements.

• Foster an engaged workforce by monitoring levels of engagement and intent to stay within the team.

• Promote adherence to organizational policies, procedures, and standard operating procedures (SOPs).

• Monitor and address performance in risk and compliance, identifying areas for improvement in operational risk.

• Report and escalate exceptions related to processes, people, and policies, and participate in decision-making as necessary.

• Undertake ad-hoc assignments and support regional office, local business, or Business Process Improvement projects as needed.

What you need to have:

• Minimum 5 years of working experience in Credit Control with prior people management responsibilities

• Experience in operations in insurance / financial services/re-insurance operations within an organization with proven track record in service delivery

• Operations knowledge in Invoice to Cash process and dealing with regional / onshore stakeholders.

• Previous experience in end-to-end credit control and accounts receivable processes within insurance / insurance broking industry

What makes you stand out:

• Prior Credit control managerial experience in broking/reinsurance industry

• Excellent communication and leadership skills

• Good influencing and negotiation skills

• Strong analytical and decision-making ability

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy, and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.

Location: Singapore, Singapore

Thales people architect solutions at the heart of the defence-security continuum. Interoperable and secure information and telecommunications systems for defence, security, and civil operators, are based upon innovative use of radiocommunications, networks, and cybersecurity. We are ground breaking new digital technologies such as 4G mobile communications, cryptography, cloud computing and big data for use in physical protection systems, and critical information systems.

Thales established its presence in Singapore in 1973 to support the expansion of aerospace-related activities in the Asia-Pacific region. Throughout the last four decades, the company grew from strength to strength and is today involved in the primary businesses of Aerospace (including Air Traffic Management), Defence & Security, Ground Transportation and Digital Identity & Security. Thales today employs over 2,100 people in Singapore across all its business areas.

Responsibilities:

Customer-oriented Business:

• Define and implement sales strategy and transformation towards new business models in-line with PRS Business Line priorities (focus on target vertical markets and Thales offers).
• Contribute to building and executing the account plans (Strategic & Key in the region).
• Coordinate with all involved functions to address to an opportunity, in order to deliver high-level value propositions and winning bids.
  Establish and develop high level trust-based relationships with his/her key customers to improve the capture rate.
• Anticipate complex negotiation closing including partnerships.
• Ensure promotion and closing of offers in synergies with other Business Lines.
• Ensure efficient, transparent and regular reporting to global Sales Director in-line with Thales sales processes.
• Ensure leadership in ensuring exhaustive application of Thales sales processes (gates, ethical rules, MYB, SBP,…)

Accountable KPIs:

• Yearly Order Intake (Year N)
• Year N+1 forecast and growth scenario
• Gross Margin on Order Intake
• Volume of OI on new digital solutions
• Volume of OI in synergy with other Business Lines

Requirements:

• 10 years’ in sales management, preferably in security domain with digital business acumen, for complex and highly demanding customers, experience in selling end-to-end systems and solutions including partners.
• Degree in Engineering or related
• Strong business background in security and selling end-to-end integrated solutions
• Deep knowledge and experience in Asia region, especially Singapore.
• Strong experience in working in large industrial companies
• Important track record in selling complex solutions to highly demanding customers
• Strong communication skills, business drive, transparency and trust
• Capabilities to adapt into complex environment and organizations

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!