At NTU, we are committed to providing exceptional education, fostering research excellence, and empowering our students to make a positive impact in the world. As a leading university in Asia, our mission is to shape future leaders and contribute to society's advancement through cutting-edge research and transformative learning experiences.

As a Senior Assistant Manager, Academic, you will play an important role in ensuring the seamless execution of postgraduate programs at NTU. You will be tasked to produce proposals, working closely with admissions, and follow up with collaborations with partner universities. You will take direction and support the Deputy Director and contribute directly to maintaining the university's academic excellence and ensuring the university remains at the forefront of academic innovation.

Responsibilities:

• Oversee the review and approval process for new postgraduate programs, ensuring alignment with academic standards, market demand, and resource availability.

• Act as a liaison between the department and Schools, fostering clear communication, addressing concerns, and providing guidance on non-curricular changes and proposals.

• Identify opportunities for continuous process improvement within postgraduate administration.

• Collaborate with internal teams and partner universities to streamline workflows and enhance overall efficiency.

Requirements:

• Undergraduate or Postgraduate degree in a relevant field from an accredited university.

• Minimum 5 years of experience in postgraduate administration; managing program proposals and approvals.

• Exceptional analytical and evaluative skills; assess program viability, market demand, and resource requirements; ensure informed decision-making in postgraduate program management.

• Familiarity with higher education policies and accreditation requirements; broader understanding of the regulatory landscape in which postgraduate programs operate.

• While not mandatory, a certification in project management would be advantageous, effective organizational and project management skills in handling multiple tasks and deadlines.

• Excellent communication and interpersonal skills to collaborate effectively with diverse stakeholders.

As a member of the NTU family, you will have access to numerous learning and development opportunities, empowering you to grow both professionally and personally. We believe in nurturing talent and offering a clear path for career progression within our dynamic academic community. Additionally, our staff welfare initiatives, such as a flexible work-from-home policy and CREW activities, ensure a positive work-life balance.

Join us at NTU and contribute to shaping the future of education while making a difference in the lives of our students and the global community.

Centre for the Applications of Teaching & Learning Analytics for Students (ATLAS) is leveraging on learning analytics to improve teaching and learning as part of Education Strategy 2025. This position is similar in nature to a business analyst but for advancing the use of data for teaching and learning purposes. The position is critical for developing a communication plan to get faculty and students buy-in on the learning analytics goals of the university. He or she would also be responsible for gathering faculty, students and schools’ teaching and learning needs, and translating the needs into meaningful learning analytics solutions.

He or she would be working with the director and the data scientists to enhance data literacy of faculty and students. In addition, he or she is expected to support the administration of key systems such as Denodo and Dataiku in compliance with the data and AI governance policy of the university.

Responsibilities

Communication, engagement and collaboration opportunities

• Conceptualise and execute a communication plan for learning analytics with various units in the university

• Seek opportunities to collaborate with internal and external parties to achieve the learning analytics goals

• Engage students and support faculty champions to increase acceptance and adoption of learning analytics

• Communicate with end-users and analyse their business needs

• Manage and maintain the department website

Data management

• Support the data engineer in handling data request

• Manage the data science machine learning platform

• Build the data exploration tool to support data requester in identiying potential bias and discrimination in the requested datasets.

Project Management

• Provide support for learning analytics projects by helping to build dashboards and communications

Requirements

• Bachelor degree in Business Analytics or Data Science and related fields

• At least two years of experience as a business analyst or experiences working on data related project

• Prior experience working in an university setting is highly preferred

• Proficient in statistics, machine learning approaches and AI approaches including discriminative and generative

• Familiar with various data governance framework issued by PDPA

• Strong communication and networking skills

• Strong ability in translating user needs into a data science problem

• Strong understanding of data science or analytics and governance

• Strong technical skills such as python programming, system administration

• Proficient in developing dashboards and other visualization tools such as Qliksense and Power BI

Act as a team member, providing essential support to the Data Services Lead in the day-to-day operations of the Data Services team. This support aims to ensure the consistent delivery of high-quality services, uninterrupted system uptime, and round-the-clock accessibility of data services to support the University's diverse business systems.

Responsibilities:

• Act as the Subject Matter Expert for data services-related products (Oracle, MSSQL, MySQL, WebLogic, WebSphere, JBoss, IIS, ASP.NET)

• Manage daily BAU operation of database and middleware (DB&MW) related services.

• Provide Level 2/3 support for DB&MW service-related queries.

• Monitor DB&MW services availability and performance; proactively fine-tune its configurations to meet RTO.

• Monitor and plan the capacity to meet the demands of the application workload.

• Monitor and plan the backup schedules to meet RPO and comply with the data retention policy.

• Create and maintain documentation of standard operating procedures (SOPs) for DB&MW administration, contributing to the knowledge base and facilitating knowledge transfer.

• Create and implement automation scripts using tools such as PowerShell, Ansible, Python, etc to streamline deployment processes and reduce manual intervention.

• Review and implement security best practices and apply regular ad-hoc security patches to ensure compliance with IT security policy.

• Coordinate/Support with the application support teams for scheduled downtime such as DB&MW patching and upgrade.

• Perform incident escalation in accordance with escalation procedures.

• Coordinate with other functional teams and product support in incident handling, and ensure incidents are resolved or workaround within stipulated SLAs.

• Provide input and finding for root-cause analysis.

Implementation of IT Initiatives and Solutions

• Provide consultancy on data infra design for new systems.

• Lead and drive data services initiatives and manage project deliverables.

• Identify and drive the optimal solution for NTU and manage the implementation of these solutions.

• Lead migration projects to transition applications to new DB&MW platforms, ensuring smooth transitions and minimal impact on operations.

Requirements:

• A recognized degree in IT, Computer Science or related fields

• Hand-on technical skills and know-how in administering database products (e.g., Oracle, MSSQL, MySQL database, and PostgreSQL) and related high availability technologies (e.g. RAC, Data Guard, AG). 

• Hands-on technical skills and know-how in administering middleware products (e.g., WebLogic, WebSphere, JBoss, IIS, ASP etc). 

• At least 6 years of hands-on experience in database and middleware administration in an enterprise or campus environment. 

• Experience in Windows, and Linux variants, preferably Red Hat and Ubuntu. 

• Possess relevant DevOps skillset and scripting skills for system automation, e.g., PowerShell, Ansible, Python etc. 

• Familiar with high-availability technologies and solutions 

• Proven track record of troubleshooting and resolving complex technical issues.  

• Experience in system, database and application performance tuning. 

• Experience in capacity planning, availability management and business continuity management 

Skills & Competencies

• Project management skills. 

• Outsourcing vendor management skills. 

• Documentation skills and ability to create clear and comprehensive SOPs. 

• Collaboration and communication skills, with the ability to work effectively in cross-functional teams. 

The following certifications while not necessary, will be an added advantage: 

• Data, Analytics, AI&ML Literacy 

• Cloud Literacy and Administration  

• Database Certified Professional 

• Red Hat Certified System 

• ITIL Foundation Level 

The suitable candidate should demonstrate the following characteristics:

Independence: The candidate must possess a strong ability to work autonomously, showing initiative and self-motivation. They should be comfortable taking ownership of tasks and projects and be capable of working effectively without constant supervision.

Resourcefulness: The candidate should have a knack for resourcefulness, being adept at independently locating the necessary materials or information required to complete tasks and make informed decisions. This involves proficient research and information-gathering skills.

Inquisitiveness: The candidate should exhibit a keen curiosity and willingness to ask questions when faced with ambiguity or uncertainty. They should actively seek out answers and engage in effective communication to clarify doubts and find the right solutions.

Interpersonal Skills: Possessing excellent interpersonal skills is vital for working collaboratively with diverse personalities within the organization. The candidate should foster positive working relationships and be adaptable to different communication styles and team dynamics.

Problem-Solving Proficiency: Strong problem-solving skills are a must. The candidate should demonstrate the ability to analyze complex issues, break them down into manageable components, and develop innovative solutions. Their analytical mindset should contribute positively to our organization's growth and development.

Responsibilities:

Category Management / Strategic Sourcing

• Category strategy development: Developing and implementing strategic plans for various categories, aligning it with the NTU's overall goals and objectives. This involves analyzing market trends, identifying opportunities for growth, and setting performance targets.

• Supplier relationship management: Build strong and collaborative partnerships with suppliers to optimize value, reduce risks, and drive mutual success. This includes selecting and onboarding suppliers, negotiating contracts, managing performance, and fostering collaboration and innovation.

• Conduct market research and analysis to understand the dynamics of various categories, including pricing trends, supplier capabilities, emerging technologies, and competitive landscape. This information helps inform decision-making and identify opportunities for improvement.

• Collaborating with various internal stakeholders to ensure alignment and integration of category strategies with broader organizational objectives. This includes analysis of spending, regular communication, coordination, and joint decision-making in development of overall sourcing strategy/category management plan.

• Performance measurement and optimization: Developing and monitoring key performance indicators (KPIs) to assess the performance of various categories. This involves tracking metrics such as customer satisfaction, and supplier performance. Leveraging on the details to identifies areas for improvement and takes actions to optimize category performance.

• Continuous improvement and innovation. This includes seeking new ways to enhance product/service offerings, exploring alternative sourcing strategies, and staying updated on industry trends and best practices.

• Identify and mitigate risks across the entire procurement process.

• Execute procurement tender process including development and spearhead of tender roadmap to meet NTU deliverables.

Requirements:

• Minimum Diploma / Degree Equivalent Qualification; or Equivalent professional procurement experience with 5 to 8 years of relevant experience

• Proficient in using Microsoft Office Suite of products to perform analytical tasks and quantitative modelling, to present and support recommendations

• Functional Competencies Experience and sound knowledge in P2P process

Good to have:

• Preference knowledge of financial systems, e.g., SAP and Ariba

• Demonstrate project and time management skills and ability to deliver exceptional customer service

• Organized, meticulous with excellent interpersonal and communication skills

• Ability to work well with multiple competing priorities, manage projects and meet deadlines

• A good team player and able to work independently with minimum supervision

• Proactive in pursuit of learning and are willing to put in the time and effort required to gain new skills and knowledge

The Office of Academic Services (OAS) plays a key role in advancing the University’s educational goals through implementing and administering the academic policies established by the University’s academic body. OAS provides academic services for students from the time of their matriculation to their graduation and are committed to integrity, strong governance, and high standards of professionalism in our work to establish success for all NTU students.

Being part of a team that manages students’ assessment, progression and award, the key responsibilities of the role are as follows:

Responsibilities

• Custodian for assessment/result records for undergraduate students.

• Coordinate within the office and with Schools/Colleges/Institutions to ensure timely and accurate capture of records arising from various activities according to timelines and guidelines set, as well as in compliance with policies and procedures.

• Manage the examination system and mark entry system, and processes for undergraduate students.

• Oversee the setup of relevant database for mark entry and marks processing, where students’ progress and performance are determined and captured at the end of every semester.

• Provide advice to the Schools/Colleges/Institutions for special cases in compliance with policies and procedures, and ensure appropriate approvals are obtained for exceptional cases.

• Manage the release of exam results, academic termination and related appeals, to ensure students receive their results according to the scheduled timeline and all appeals are properly handled.

• Prepare examination statistics for reporting to the University management.

• Supports data requests and gatekeeping, so as to ensure compliance with NTU student personal data protection and the Personal Data Protection Act (PDPA).

• Work with system developers to ensure process and system readiness for new initiatives, updates of curriculum, process enhancement and automation.

• Spearhead/Participate in cross-team projects within OAS and be a change agent in fostering the collaborative culture in OAS.

Requirements

• Bachelor’s degree from a recognized university.

• Minimum 3-5 years of supervisory experience, preferably in academic services in the tertiary education sector.

• Proficient in office IT applications and Microsoft Office suite of application.

• Working knowledge of SQL will be an added advantage.

• Experience and exposure to Robotic Process Automation (RPA) will be an added advantage.

• Analytical experience with data and information.

• Experience in database and process management.

• Good communication skills, able to express ideas clearly and concisely (written and verbal).

• Good interpersonal skills, able to collaborate and engage with people at different levels of the organization.

• Able to multi-task and work under pressure.

• Meticulous and organized.

• A strong team player with the ability to work independently.

NTU is seeking experienced and motivated individuals to join our dynamic team in Office of Development and Facilities Management. The department oversees the physical development and maintenance of all University buildings and grounds in support of the academic, research and administrative functions of the University. As the Assistant Manager, Facilities Maintenance (External Infrastructure), you are responsible for the management and maintenance of external infrastructure in the Campus to ensure they are safe to use and functional at all times.

Key Responsibilities:

• Plan and supervise maintenance activities to ensure inspection programmes and preventive maintenance works for Campus’s external infrastructure and grounds are carried out as planned and in accordance with standards expected. Follow up promptly on corrective maintenance works to minimize downtime and maintain a safe environment.

• Manage and supervise planned and corrective maintenance programmes for electronic directory boards and speed advisory signs to ensure systems are in good working condition.     

• Manage and supervise planned slope inspection programmes and analyze service report to pick up potential slope failure tell-tale sign and take quick remedial actions to mitigate. 

• Manage user’s request, understand the requirements, develop work proposals and estimate associated costs. Oversee procurement of services, supervise work progress and ensure materials and workmanship meet standards. Review and track site progress through meetings and inspections to meet user’s project completion timeline.

• Identify improvement works, maintenance needs and cyclical maintenance programmes and derive budget required for new Financial Year.

• Oversee other tasks assigned

Requirements:

• Degree in Civil Engineering or equivalent from a recognized tertiary institution with at least 5 years of relevant experience in the Civil Engineering Industry

• Good knowledge in design, construction and maintenance of drain, road, culvert, linkways, slopes etc

• Proficient with Microsoft Office, such as Excel, Word and PowerPoint

• Self-motivated, positive working attitude and customer-oriented

• Good oral and written communication and interpersonal skills

• Ability to work with different levels of people

Joining NTU as an Assistant Manager, Facilities Maintenance (External Infrastructure) is an excellent opportunity for an individual looking to further their career in a challenging and dynamic environment. If you have the required skills and experience and are excited about this opportunity, we invite you to submit your application today!

NTU’s School of Computer Science and Engineering (SCSE) is a leading school for higher learning that is known for its excellent curriculum, outstanding impactful research, and talented faculty. Today, we are ranked Top 10 for Computer Science in the latest US News and World Report Best Global Universities listing and NTU has been recognized as the top university for AI research and citation impact. SCSE serves a critical role in the university and society as we harness the power of digital technology and tech-enabled solutions to not only enhance the learning and research experience of our students and staff, but also to create innovative solutions for some of the grand challenges facing our world.

We invite suitable candidates to apply for the Student Administration, Senior Assistant Manager role with our Academics Office to provide support to the Academic team on all undergraduate matters.

Responsibilities:

• Responsible for the planning and management of a growth management strategy and sustaining current excellent business with a focus on undergraduate and CET programs.

• Administer and manage daily operations and activities of the office, identifying and executing tasks and objectives, making recommendations and assigning resources to achieve the goals and desired outputs.

• Collect and create data to generate and analyze statistics of various metrics of programmes to evaluate effectiveness.  Review, formulate and propose recommendations.

• Evaluate alternative solutions and/or recommendations for improvement in collaboration with stakeholders

• Analyze and interpret policies to develop, revise and implement procedures for the efficient administration of Undergraduate and CET programs.

• Represent the School’s Undergraduate Office as the key contact and subject matter expert within the department to liaise with external stakeholders or offices to follow up on requests and requirements.

• Organize and/or participate in outreach activities that may include developing communications and training, planning/promoting workshops, events and related requirements. Participate in various welcome events for freshmen, including orientation and matriculation activities.

• Perform forecasting and work with Associate Chair (Academic) to plan and participate in development of budgets, monitoring and approval of expenditures.

• Supervise and direct a team of staff to perform various tasks and assignments.  Provide guidance to team members on governance, business process and finance matters.

• Manage the coordination of class timetable, modules allocation to students to ensure optimal learning. Administer and ensure fair distribution of teaching assignments for academic faculty, teaching assistants and postgraduates for undergraduate courses offered in the semester. 

• Oversee course registration and ensure that the process has been conducted in accordance to the University’s and school’s policies, guidelines and deadlines.

• Oversee, facilitate and ensure timely and relevant placement of students for the internship and the exchange programmes.

• Provide academic and administrative advisory support services to students including responding to and management of student emergencies locally and in overseas.

• Manage pre-exam preparation and post-exam processing which includes exam scheduling, post exam processing (marks checking and processing, checking of reports, exam result appeals, special consideration, academic awards and graduation matters).

• Collaborate with relevant NTU offices to ensure that the marketing and branding programmes remain attractive and relevant in the recruitment and admission of high caliber students.

Requirements:

• Min. a Degree with 5 years of relevant experience, preferably in an educational institution.

• IT savvy, proficient in MS Office applications and database management systems

• Meticulous and organized, with the ability to multi-task

• Proactive, analytical and resourceful

• Ability to lead a team and manage stressful situations

• Excellent interpersonal and communication (oral and written) skills

• Good sense of initiative and responsibility and positive working attitude

NTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to support NTU's core mission of education and research.

The Assistant Manager, as a member of NTU Shared Services (NSS) IT Team, is responsible for overseeing Service Desk operations, leading initiatives to enhance and optimize Access Control requests to ensure exceptional service delivery. The candidate shall understand service fulfillment process and identify opportunities for improvements through process re-design, automation development or system improvements. While ensuring the smooth operations of Service Desk activities.

The Assistant Manager is also responsible for reviewing and managing IT Service Desk services Service Level Agreements (SLA), working closely with Level 2 support teams to re-design service fulfilment processes, perform issue resolution and suggest improvements to be able to adhere to the set SLA.

The ideal candidate should possess strong leadership skills, excellent problem-solving abilities, good analytical skill and experience in process improvements, automation development and a passion for delivering outstanding customer experiences.

Candidates with no working experience in automation development but able to demonstrate accomplished projects in this field are welcome to apply.

Responsibilities:

• Collaborate closely with stakeholders and analyse inputs from customer satisfaction survey results

• Identify improvement opportunities through process re-design, automation development or system improvements.

• Ensure timely and accurate provisioning and deprovisioning of user access

• Perform regular access reviews and audits to ensure compliance with security policies

• Ensure documentation on access control procedures, work instructions and configurations are accurately maintained

• Review and manage IT Service Desk services Service Level Agreements.

• Handle customer’s feedback and ensure prompt and effective resolution

• Lead and manage Service Desk Agent to ensure optimal performance

Requirements:

• Degree in Computer Science, Information Technology, Software Engineering with minimum 3 years of relevant experience in operation management of contact center / service desk

• Hands-on experience on End-user Computing, Active Directory, Office365, Exchange Admin Centre

• Experience in low-code platform e.g. UiPath, Outsystems, Power Query

• Good interpersonal, communication, and organization skills

• Analytical and problem-solving skills with the ability to work autonomously

• Preferably ITIL Certified, knowledge of ServiceNow, APIs, data integration and transformation and programming experience

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Creativity for All

Adobe is a place where exceptional people work – don’t just take our word for it, our employees have recently voted us #2 on the 2023 Singapore Best Workplaces™.

We’re proud to offer market leading employee benefits designed to suit you and your lifestyle. Some of the great benefits include health insurance, global days off, wellness fund, parental leave, access to our Employee Stock Purchase Program and programs designed to help you continue to build your career.

We know that people are the differentiator in our business, and that's why we want to meet you.

A bit more about you

The role is for an experienced leader that can develop a scalable strategy and coaching model to ensure the growth and retention of the Solution Led business in Adobe. This role is critical to the retention, growth and value acceleration for customers that are existing Adobe partners. In this role, you will be a critical part of our organization with a mission to retain, grow and accelerate value for Adobe Digital Experience customers.

You will build and lead a team focused on ensuring our solutions are delivering value to our customers, including leading to retention of their business and opportunities to expand our relationship further as well as make them referenceable.

You are also someone who is eager to learn, but also contribute to and help drive projects that benefit the larger Digital Experience community here at Adobe.

What you'll do:

• Lead a team of Solution Account Managers and Retention Specialists to understand and deliver best in class adoption, use case expansion and meaningful value across the region and to foster a results-driven team culture.

• Collaborate and align with cross-functional ecosystem in Adobe to Develop customer centric regional strategy to ensure scalable impact that increases adoption and expansion of Adobe DX solutions into the customer base.

• Take ownership of the renewals & retention business proactively, to enhance overall customer experience & to limit surprises.

• Achieve ambitious renewals & retention quotas collaboratively with internal teams & external stakeholders, consistently meeting or exceeding targets.

• Develop, plan, and execute on strategies to achieve expansions in customers that deliver incremental value to their organizations.

• Provide subject matter expertise on Digital Experience and become a trusted advisor to Adobe's customers.

What you'll have

• Demonstrable people management experience including building, leading, and managing a team within a technology organization or function.

• Proven experience driving customer retention and growth initiatives, achieving high retention rates and strong upsell results, with customer satisfaction in a post-sale environment.

• Strong interpersonal skills and desire to work in a dynamic and fast-paced environment.

• Ability to work autonomously, be self-motivated, and motivate others with strong team leadership.

• Highly articulate with a consultative approach to business problems.

• Proven effectiveness managing an account portfolio of large, complex, and strategic accounts at a senior level.

• Building and maintaining relationships at most senior levels with assigned accounts and becoming a trusted advisor.

Adobe for All

Adobe strives to create an environment where our employees can do their best work and drive their career growth and development based on their personal goals. From fair-pay practices to Employee Networks and programs designed to make everyone feel included, we're committed to fostering a diverse and inclusive workplace for all.

Take the plunge and jump in

Liking what you have read and keen to jump in? Thinking you might not have all the skills we are looking for? Just take the plunge and apply – we know that by bringing together a diverse group of people, we become so much better together. We'd love to see where we can help drive Creativity for All together.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.

Primary Function of Position:

The Senior Manager, Digital Product Portfolio Marketing, Asia is responsible for leading regional marketing strategy development and execution for our Intraoperative Digital Product Portfolio in five markets (Japan, Korea, China, Taiwan, and India). Core job responsibilities include leading go-to-market planning, market research, insights generation, and marketing execution in close collaboration with Corporate, Regional, and Market teams to drive Intraoperative Digital Product Portfolio readiness, launch, adoption, utilization, and customer satisfaction. As a key Asia leader for our Digital Product Portfolio, this individual will be responsible for understanding the needs of our customers and working closely with cross-functional teams to build and execute growth strategies and plans that meet the unique needs and requirements across the region.   

Roles and Responsibilities:

• Support creating and aligning Intraoperative Digital Product Portfolio and marketing visions with sales and marketing stakeholders to launch Digital Products and accelerate their adoption.
• Collaborate with Asia Regional Clinical, Hospital, and Platform portfolio teams to ensure coherent and integrated visions and marketing strategies and tactics for Asia.
• Collaborate with Corporate, Regional, and Market partners to build localized product launch strategies and plans for the Intraoperative Digital Product Portfolio in Asia.
• Ensure consistent planning process regionally with authentic product positioning, value messaging, and local commercial execution. Conduct post-launch analysis with Market teams to track execution effectiveness and make necessary adjustments to achieve goals.
• Identify, establish, and promote best practices to improve sales and marketing competencies for the Digital Product Portfolio across the Region.
• Identify gaps in marketing toolkits for the Asia region and drive development or customization of new Digital Product Portfolio collateral and tools where necessary.
• Collect feedback from tradeshows, market research, customer interviews, focus groups, and KOL case observations related to the Digital Product Portfolio. Generate regionally specific insights for existing (post-market) and upcoming (pre-market) Digital products in the pipeline.
• Develop in-Market or in-Region business justification for the launch of new Digital products.
• Develop productive relationships with Regional KOLs and leverage them in their respective Markets and internationally to showcase our Intraoperative Digital Product Portfolio.
• Support Global Product Management to help address product quality issues and help manage EOL plans as they arise. 

Job Description

ABOUT US

We’ve got modern day solutions for all your modern day delivery woes.

In a world that’s constantly on the move, we know how important it is to keep things moving. We’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.

Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we’ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with Airasia’s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality. 

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to do:

• Market Analysis: conduct thorough market research to understand the target country's demographics, cultural nuances, and consumer behavior based on the Sales/ BD teams strategy

• Localization and Adaptation: tailor marketing messages, content, and creative elements to align with local preferences, language, and cultural sensitivities

• Channel Selection: identify and leverage effective marketing channels and platforms that are widely used and trusted within Singapore (online and offline)

• Execution: plan and execute local campaigns (both online and offline) to support the local Sales and BD team to reach their relevant customers & support the sales process

• Community work: build and maintain a relationship personally and as Teleport with our local customer community (largely B2B space) in the transport/ logistics/ air freight space

• Data-Driven Optimization: implement robust data analytics to measure campaign performance, monitor key performance indicators (KPIs), and make informed, data-driven decisions

• Compliance : ensure compliance with local marketing regulations and standards. Provide customer support in the local language and time zone

• Alignment: build a strong relationship with our central marketing team based in KL to leverage the strategic elements, brand guidelines and resources available to support you in your work

• Continuous Improvement: iterate and optimize strategies based on customer feedback, performance metrics, and evolving market dynamics. Stay agile and adaptive to maximize results over time

SKILLS

These are minimum-requirement skills and a ‘must-have’ for the role: (If any, otherwise you can skip)

• Proficiency in data analysis is crucial for assessing campaign performance, understanding consumer behavior, and making data-driven decisions

• A strong understanding of digital marketing channels, including social media, search engine optimization (SEO), paid advertising, and email marketing

• Strong written and verbal communication skills are essential, especially if dealing with content creation, localization, and customer support

QUALIFICATIONS & EXPERIENCE

• A bachelor's or master's degree in marketing, business, communications, or a related field is often beneficial. However, practical experience and skills are highly valued.

• An appreciation for cultural differences and the ability to adapt marketing strategies to align with local preferences and customs.

• Previous experience in adapting marketing materials for different regions, including language localization and cultural nuances.

BENEFITS

Work-Life at #TeamTeleport

• Hot desks - On site work with flexible workspace arrangement and provide you with a change of scenery maybe in a quiet area.

• Unlimited training -You will have access to a wide range of learning resources including Notion!

• Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!

• Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.

• Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

The Service Manager provides leadership and oversight of the Service Department. They also work closely with the Country Manager and Sales team to promote and grow RSS market share, sales and profitability. The candidate has management responsibility for the back-office operations staff, workshop facilities and Field Service Engineers.

• Rotork Site Service (RSS) Financial responsibility inclusive of reporting accuracy, forecasting, utilization, profit and loss, and business planning
• Achievement of budgeted / forecasted growth targets
• Promote a solutions-oriented mindset (beyond product) throughout Rotork and with clients, and expand on current capabilities to deliver valued services which will differentiate RSS from the competition. i.e. any brand repair, network integration, subcontracting, asset management, etc
• Develop subordinates for current and future RSS needs and to support the development beyond the current skillset
• Lead, manage and motivate the team through performance reviews, to ensure maximum accuracy, efficiency and utility within the territory
• Manage projects within the Service Department, including the workshop and retrofit areas, using the Company’s processes and procedures to meet turnover, cost, profit and agreed budget goals
• Function as an integral part of the site management team reporting into the Country Manager
• Work to develop improved methodology, processes and shared best practices
• Ensure that departmental resources are properly planned and coordinated and that customer needs are met as time and cost effectively as possible. This includes ensuring the timely arrival of materials required to perform service work
• Drives utilization to meet corporate expectations while controlling overtime
• Ensures sales opportunities are handled timely and properly to assist the sales team in order conversion for project or day-to-day service work
• Utilizes local and corporate KPIs and metrics to drive performance and meet the goals
• Performs initial reviews of customer service contracts, master service agreements, etc. for compliance with our terms and conditions
• Ensures that the service team comply with all Rotork health and safety policies and procedures together with the applicable legislation in addition to the adherence to health and safety policies and procedures applicable at customer sites
   

Job Scope:

• Lead the team of operations staff to support the delivery of quality and clinical care to patients
• Work closely with other departments to ensure the smooth running of the daily clinic operations as well as implementation of new initiatives
• Responsible to identify areas of improvements and drive continuous developments and spread good practices across other clinics
• Coaching, nurturing and inspiring the clinic operation staff in their continuous learning and career development
• Ad hoc duties as assigned

Job Requirements:

• A recognised Degree in any discipline
• Minimum 5 years of relevant working experience in a managerial capacity with combination of operations management, service quality and customer feedback management
• Candidate with experience in operations in healthcare sector and/or service industry will be an added advantage

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button OR email to [email protected]

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities**

“ Jobstudio will not solict any money , request to use your bank account for business or request you to transfer any monies to any parties , please be aware of scams impersonating jobstudio and our employees , you may call our office directly at 64221390 for verification. We will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

The Finance Manager for New Projects Funding will play a pivotal role in the achievement of the strategy of the Company, focusing on sourcing, evaluating, and managing financial resources for new and existing projects. This position demands a dynamic and strategic financial professional who can help the Company fulfill its mission by efficiently and effectively allocating resources.

Key Responsibilities:

• Project Funding Strategy: Develop and implement a comprehensive strategy for sourcing and allocating financial resources for new projects in alignment with the CSR mission of the Company.
• Financial Analysis: Conduct financial analysis, including risk assessment, cost-benefit analysis, and financial modeling, to determine the feasibility and viability of proposed projects.
• Budgeting and Forecasting: Collaborate with project teams to develop project budgets and provide financial forecasts to ensure sound financial planning.
• Grant Management: Manage financial aspects of grants and funding agreements, including compliance, disbursements, and reporting.
• Due Diligence: Perform due diligence on potential partners and grantees to ensure the foundation's funds are being utilized effectively and ethically.
• Risk Management: Identify and assess financial risks associated with projects and implement mitigation strategies.
• Performance Monitoring: Monitor and evaluate the financial performance of ongoing projects, providing recommendations for improvement as necessary.
• Reporting: Prepare and present financial reports to monitor the Company CSR footprint and provide transparency on project funding.
• Stakeholder Relations: Collaborate with project managers, donors, and external partners to establish strong working relationships and ensure alignment with project financial goals.
• Compliance: Stay current on financial regulations and ensure that projects are in compliance with relevant laws and regulations.

Qualifications:

• Bachelor's degree in Finance, Accounting, or a related field; Master's degree or relevant certification (e.g., CFA, CPA) is preferred.
• Proven experience in financial management, particularly in evaluating and funding projects.
• Strong analytical and financial modeling skills.
• Excellent communication and interpersonal skills.
• Proficiency in financial software and tools.
• Ability to work both independently and collaboratively in a team.
• Strong attention to detail and organizational skills.

Job Purpose:

• The SSM is the main interface between the Company's Customers and Suppliers including the end customer of the Partner. BDM is responsible for business expansion & execution of the suppliers' strategy. The SSM is responsible for the complete sales cycle with an aim to maximizing revenue, Net Gross Profits and Customer satisfaction by developing deep relationships with key people in the supplier organization, partners and end customers. Will be responsible for handling suppliers independently clearly focusing on delivery top-class value-added services.

Responsibilities:

• Create, Develop and implement supplier and vendor specific initiatives
• Channel Partner and Vendor engagement
• Execution - Credit management, Order processing, AR Collections
• Operational excellence - pipeline management, forecasting and inventory management

Knowledge, Skills and Experience:

• >8 to 10 Years of relevant work experience is required.​

Education and Certification:

Required Education:

Preferred Education:

Working Conditions:

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are currently seeking an experienced and motivated Salon Manager to lead our team and oversee daily salon operations. As a Salon Manager, you will be responsible for managing staff, maintaining client satisfaction, and ensuring the smooth functioning of the salon.

Responsibilities:

• Supervise and coordinate salon staff, including hairstylists, nail technicians, and receptionists.
• Create and maintain staff schedules, ensuring adequate coverage and efficient operations.
• Recruit, train, and mentor salon staff to deliver exceptional customer service and uphold quality standards.
• Oversee the implementation of salon policies and procedures, ensuring compliance.
• Handle customer inquiries, complaints, and feedback, ensuring timely resolution.
• Manage salon budgets, expenses, and financial records.
• Stay updated on industry trends and implement marketing strategies to attract new clients.

Role Summary

GVRN (“Govern”) is an automated back office solution for web3 organisations. We help founders with everything from incorporation, accounting and fundraising to the decentralisation phase of the organisation such as token generation events, setting up of a DAO and ongoing governance. In this role you will be responsible for business development, sourcing new leads, onboarding and managing B2B customer relationships.

What you can expect to work on:

• Lead sales strategy and execution for all clients
• Develop market and competitive assessments to identify and drive new opportunities
• Develop new relationships with sales multipliers (eg. VC funds and accelerators)
• Build processes for top-down reachout, onboarding, activation, and expansion
• Support management in preparing sales forecasts and KPI reporting for use in organisational planning, financial forecasting, budget setting and strategic planning
• Assess the needs of our clients and gather feedback to improve upon existing products/services
• Work collaboratively across teams - including Engineering, Product and Marketing
• Eventually manage, inspire, and motivate a client-facing and high-performing team as the company scales

Skills and Qualifications:

• 2+ years of relevant experience gained in a B2B sales role targeting startups 
• Outstanding presentation and communication skills
• Excellent problem-solving and analytical skills 
• Strong focus on operational excellence and able to build processes from scratch
• Passionate about web3

• Develope, maintain and update the BEP
• Oversee the BIM Deliverables progresses and BIM implementation processes of the Contract
• Coordinate and collaborate with client, all parties within the Contract and interfacing contract's BIM Managers and BIM Coordinators
• Setting up, maintain and manage the Contractors's own BIM collaboration platform
• Create, maintain and update respective BIM Software's project-specific templates and files for the Contract
• Establish and implement the following but not limited to project BIM goals, BIM uses, BIM workflows, 3D Coordination and collaboration processess, BIM Deliverables, data and information management, model coordination and model quality controls within the Contract and Interfacing Parties
• Establish all BIM related meeting schedules including the meeting objectives, venue and involving parties, and to facilitate the meetings
• Establish, facilitate and track BIM Deliverables and responsibility matrix
• Establish, implement and facilitate clash detection analysis to identify, resolve and validate all design and construction conflicts within the Contract and Interfacing Parties
• Participate in all necessary BIM meetings facilitated by the Interfacing Parties to provide necessary support and information for interfacing contracts BEP development and 3D Coordination work within the Contract and interfacing contracts
• Establish the BIM Software upgrade plan, the schedules of BIM Deliverables submission and information exchange
• Update, manage, monitor and track all model change records
• Enforce model checks and validate model quality prior to submission to the Engineer and information exchange with the Interfacing Parties
• Prepare, maintain and update the clash detection analysis resolution and validation reports. To ensure and enforce all identified design and construction conflicts have been rectified in CCSM and respective disciplinary BIM Models
• Ensure all native BIM Models within the Contract enable to federate seamlessly
• Facilitate the archiving, backup and data security of the BIM Models and the Contractor's collaboration platform
• Oversee, coordinate and manage the BIM Coordinators within the Contracts to meet all BIM Deliverables submissions and information exchange schedules
• Provide user support for BIM tools including hands-on support upon request by the Engineer

Send your application to us at https://careers.designsingapore.org/en/listing/

About DesignSingapore Council Pte. Ltd.

DesignSingapore Council’s (Dsg) vision is for Singapore to be an innovation-driven economy and a loveable city through design by 2025. As the national agency that promotes design, our mission is to develop the design sector, help Singapore use design for innovation and growth, and make life better in this UNESCO Creative City of Design. The Dsg is a subsidiary of the Singapore Economic Development Board.

About the Programming & Outreach Unit

To develop Singapore into a thriving innovation-driven economy and loveable city by design, the Programming & Outreach unit creates experiences that celebrate the Singapore design brand and translate the value and impact of design through programmes that are accessible for all.

We realise this through the President*s Design Award, the nation’s highest design accolade; Singapore Design Week, Asia’s premier design festival; and a range of programmes that we bring into the community.

President*s Design Award (P*DA)

The P*DA is Singapore’s most prestigious design accolade. Established in 2006, the Award recognises excellence across all design disciplines. The founding objectives of the Award are to recognise the significant achievements of Singapore’s design talents and the contributions they have made to Singapore’s economic competitiveness and quality of life; engender pride in the nation’s outstanding designs and leading designers among Singaporeans and in turn nurture among Singaporeans a greater awareness of quality design in all areas; and demonstrate to industry, businesses, the general public and the international community the government’s commitment to design development and promotion.

The Award is conferred by the President of the Republic of Singapore, and is jointly administered by the DesignSingapore Council and the Urban Redevelopment Authority (URA).

https://pda.designsingapore.org/

Job Description

As Manager of the Programming & Outreach team, you will manage the President*s Design Award (P*DA), from the planning and execution of the major milestones, to conceptualising strategies and programmes that recognise and celebrate Singapore’s top design talents and amplify their impact to the wider society.

You will be the driving force behind P*DA

This means you will manage:

• The entire P*DA cycle, covering the major milestones including the Call for Entries, Jury Session and Award Ceremony
  The development and production of content, including the P*DA publication, videos and other online and offline materials, as well as local and international P*DA outreach programmes
  All procurements related to P*DA
  Impact studies and other types of measures that will tell us how well we are running our programmes.
  

You will build great partnerships in Singapore and overseas

This means you will:

• Engage a wide range of stakeholders, including the P*DA co-organisers in URA, the award recipients and their clients, the wider design community, jurors, educational institutions, industry associations, other government agencies and also other teams within Dsg.
• Work with diverse international partners to collaborate on programmes to profile our P*DA recipients on the world stage!

You’ll be working with a dynamic, fast-moving, high-energy team

This means you are:

• Keen to take up challenges and are always willing to assist in conceptualising, planning, developing and implementing other programmes and initiatives led by the Programming and Outreach team.
• A team player who takes pride in solving problems with your team.
• Keen to take on other cross-departmental, Dsg-wide projects and work with other teams.

Requirements

Who you are:

• A degree holder with 3 to 5 years of relevant experience in programming, outreach, events management, marketing or project management
• An effective collaborator and negotiator with a strong ability to influence outcomes
• A multi-tasker who is organised, detail-oriented, hands-on and self-driven, with a proven track record in delivering projects and achieving results
• Possess excellent communication and presentation skills
• Experienced in effectively engaging a wide range of stakeholders across private and public sectors
• Creative and enjoys producing engaging content that exemplifies how design can make lives better. Copywriting, copyediting and proofreading skills are a big plus
• Able to prioritise, troubleshoot and stay focused under tight deadlines and pressure
• A team player who is ready to take up challenges and work on new programmes and initiatives
• Have procurement experience (This is a bonus!)

We regret that only shortlisted candidates will be notified.

JOB SUMMARY

Plans, implements, coordinates and manages all engineering operations, maintenance, communications, energy management, and manpower development programs for a facility, campus or portfolio of buildings.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Manages technical staff, including hiring, training, personnel development.

Manages operations and maintenance for assigned facilities and assists in development of operating and capital budgets.

Assists in operations and maintenance issues, troubleshooting and problem solving as required including all documentation required to fulfill the task.

Recommends/implements improvements for preventive maintenance programs on an on-going basis and develop/maintain effective building-specific maintenance and safety procedure manuals. Ensure that the maintenance and operations related to engineering is in line with the client requirements.

Coordinates maintenance efforts with outside contractors, tenant personnel and technicians. Oversee all building systems including fire/life safety, plumbing, HVAC and electrical issues and must remain current with latest HVAC technology trends.

Maintains on-going communication with tenants, clients, owners, facility management team and vendors.

May assist in solicitation and acquisition of new management contracts and coordinate development of and/or maintain as-built drawings.

Responds to incidents and emergency situations, remotely for all countries and physically in Singapore if needed, (fire, evacuation, equipment failure etc.) and responds to customer concerns. Provide regular updates to all stage holders based on the approved channel by the client.

Implements and administers inventory control programs/purchase parts and supplies.

Develops specifications and assists in solicitation and administration of maintenance/repair service contracts.

Ensures compliance with applicable codes, requisitions, government agencies and company directives as relates to building operations.

Management of the building power down for all locations including coordinating with the local FMs and the local vendors.

Other duties as assigned by the client, the manager or the account management team.

SUPERVISORY RESPONSIBILITIES

Provides formal supervision to individual employees within single functional or operational area. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff which aligns to the account and company goals. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representation of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

Bachelor's degree (BA/BS) from four-year college or university and a minimum of eight years experience and/or training. Or equivalent combination of education and experience. Knowledge and understanding of all applicable practices and techniques, laws, project controls and environmental regulations to include safety regulations. Degree in Electrical Engineering or Mechanical Engineering is preferred, Singapore LEW license holder is a plus.

CERTIFICATES and/or LICENSES

Universal CFC certification. Certification / license in two or more of the following is desired, and certain certifications may be required by local / state jurisdiction: electrical, mechanical, HVAC and refrigeration systems, boiler, plumbing. Facilities Management certification is desired.

COMMUNICATION SKILLS

Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.

FINANCIAL KNOWLEDGE

Requires in-depth knowledge of financial terms and principles. Ability to calculate complex figures. Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports.

REASONING ABILITY

Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.

OTHER SKILLS and/or ABILITIES

Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet. Ability to use work order system, SharePoint, and CMMS.

Working knowledge and understanding of architectural, electrical and mechanical systems. Understanding of leases, contracts and related documents.

OTHER SCOPE OF RESPONSIBILITY

Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results. Responsible for setting and achieving target deadlines for the team and activities. Errors in judgment may cause long-term impact to self, co-workers, supervisor, department and/or line of business, hence it is very important to have the ability to have an analytical and strategic thinking mindset and composure under pressure to make the right judgment under pressure.

SAFETY

Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to:

1. Complete all required and assigned HSE training at a satisfactory level,

2. Follow all activity policies and procedures, including all HSE-related requirements at all times,

3. Participate in all HSE-related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc.

4. Report any conditions which you foresee could result in an accident or injury and / or stop work if required.

As a Manager:

1. While adhering to all HSE requirements established for CBRE employees, supervisors and managers are additionally required to:

a. Provide sufficient distraction-free time for employees to complete all required HSE training & support the HSE training program implicitly,

b. Investigate and resolve (if possible) all reported unsafe conditions / acts and communicate results back to the affected stakeholders,

c. Support “stop work” authority when it is exercised in good faith,

d. Communicate any / all potential workplace hazards and workplace procedures.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts. To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field
• Sound understanding of marketing fundamentals and tactics
• Creative thinking and problem-solving ability
• Leadership and project management skills
• Knowledge of digital marketing and social media marketing strategies
• Excellent verbal and non-verbal communication skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Team Summary

The Client Incentive Operations (CIO) team manages incentive contracts with financial institutions and clients by assessing the appropriate accounting treatment, monitoring contract performance and making payouts as per contractual obligations.

What a Finance Manager does at Visa:

The Finance Manager, Client Incentive Operations, reports to the Senior Director and will serve as a key member of the Client Incentive Operations team.  This role will take a lead in the cluster and will partner closely with the Finance Business Partner to provide greater value to Sales and other stakeholders.

Contract Administration

• Review of contractual obligations and commitments for complex incentive contracts and build such computations into the incentive computation system
• Review of contractual payments in accordance with the terms of contracts
• Provide guidance to stakeholders on complex deal structure
• Act as an approver role for incentive adjustments and payments
• Ensure compliance with Visa’s accounting policy, US GAAP and SOX controls and timely and accurate accounting and reporting
• Champion the creation and maintenance of high standards of financial discipline and accountability within the geography
• Responsible for assigned reports or deliverables.
• Own performance metrics and drive efficiencies through automation and improvement of business processes

Business / Team Engagement

• Effectively translate technical accounting treatment and financial analysis to stakeholders to ensure full understanding of contractual language
• Partner closely with Finance Business Partners to provide support to all stakeholders in the cluster
• Collaborate with Sales, Finance Business Partners, Client Contract Management, Legal and other stakeholders as needed on contract structuring
• Foster a collaborative team environment and provide effective coaching and mentoring to more junior team members

Project Management

• Drive process improvements and streamlining projects and initiatives
• Spearhead ad hoc projects to further improve the overall performance of the team and processes

Why this is important to Visa

Client Incentives are a strategic leaver used to win and maintain Visa revenues.  They also form a material component of our Revenue and Balance Sheet.  Efficient and effective processes and systems are key to delivering this strategy and meeting our SEC reporting requirements. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Purpose

The candidate will join the Group Sustainability Office and support the Chief Sustainability Officer in driving sustainability-related initiatives to meet both the regulatory requirement and voluntary ambition of achieving our mid-term and long-term sustainability targets. This can be achieved through:

(1) developing the decarbonisation strategy and pathway for the Group,

(2) supporting sustainability-related initiatives across the Group, and

(3) enhancing information and data collection with the ESG Data Management System (DMS) to support reporting and analysis.

Responsibilities

• Define and monitor key environmental sustainability metrics with guidance from the management and Board Sustainability Committee
• Co-own the ESG Data Management System (DMS) with other key stakeholders as the main custodian of the corporate software
• Engage in yearly sustainability reporting procedures, encompassing disclosures in line with international Sustainability Frameworks
• Coordinate with key stakeholders to collect information and/or data for our Group Review, Sustainability Report, or periodic reporting to Temasek and relevant authorities
• Handle periodic reporting, tracking, managing and analysis of data related to ESG. Recommend and monitor Group-level ESG activities and projects to enhance sustainability efforts and achievement of sustainability KPIs
• Update the decarbonisation strategy and track the pathway for the group together with the Business Units, recommending possible solutions taking into account various growth trajectories
• Assist to keep abreast of ESG regulation, trends, market development and technology to feed into the company’s sustainability strategies, including the sustainability pathway and roadmap, working alongside with the Business Units to define future improvement plans and assessing implications
• Liaise with internal and external stakeholders to collaborate and promote various environment sustainability related initiatives within the company and across Business Units
• Bring environmental sustainability to every aspect of the company, integrating into various business functions of the company, including supporting and participating in any other Sustainability projects as directed
• Provide support for secretariat work and related responsibilities
• Provide support for the compilation of documentation for the ISO14001 environmental management system certification
• Plan, monitor and manage all finances related to the ESG cost centre

Qualifications & Work Experience

• University Degree, preferably in Environmental Sustainability / Climate Science, or relevant disciplines with at least 3 years of experience in the sustainability domain
• Knowledge and experience in global environmental standards and frameworks: such as GHG Protocol, Global Reporting Initiative (GRI), UN Sustainable Development Goals (UNSDGs), Sustainability Accounting Standards Board (SASB), Task Force on Climate-related Financial Disclosures (TCFD) and others
• Passionate in sustainability topics

Skills

Technical skills include:

• Proficient in Microsoft Office programmes

Generic skills include:

• Team player who is meticulous, analytical, and have excellent interpersonal and communication skills when communicating with key stakeholders (written and verbal)
• Able to work independently

We regret that only shortlisted candidates will be notified.