About Certis

We are a leading security services organisation. We put technology to work in making our world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thriving.

We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make our world safer, smarter and better.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a ‘job’, we would love to hear from you.

At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you’re looking to improve a process, or have an innovative idea awaiting a technology solve, we want you to bring your ideas to the table.

We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career!

Duties & Responsibilities

• Provide expert advice and educate employees on important data compliance requirements
• Draft new and amend existing internal data protection policies, guidelines, and procedures, in consultation with key stakeholders
• Deliver training across all business units to staff members who are involved in data handling or processing
• Conduct data protection impact assessment to ensure compliance and to address potential issues
• Ensure that company policies are in compliance with laws and regulations such as Personal Data Protection Act 2012 of Singapore (PDPA), Privacy Act 1988 of Australia or GDPR (General Data Protection Regulation)
• Evaluate the existing data protection framework to identify areas of no or partial compliance, and rectify any issues
• Stay up to date with data protection laws and regulations and design and conduct training
• Provide data protection advice to staff members
• Inform and advise the data controller or data processor on all matters related to data protection
• Promote a culture of data protection and compliance across all units of the Certis Group

Requirements

• Understanding of data protection laws and related experience of Singapore or Australia. Good to have General Data Protection Regulation and IT knowledge.
• Has relevant degree in law with background in data protection/privacy and called to the Singapore bar or an Australian state bar.
• Has at least 3 years of relevant experience in data protection/privacy, well versed in IT security, terms and infrastructure.
• Ability to audit, manage and collaborate with people from multiple disciplines and cultures.
• Good drafting skills with experience drafting various types of agreements and managing the whole end-to-end process of data protection.
• Ability to prioritise, work effectively under pressure and manage sensitive and confidential information.
• Excellent verbal and written communication skills, with strong attention to detail

Recognition & Award

What you can expect from us:

• Work on world-class security projects renowned for their safety, reliability and efficiency
• Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education
• Community volunteering opportunities
• A competitive remuneration package, featuring performance-based incentives and a medical insurance and dental allowance.

Certis is committed to fostering an inclusive and diverse workforce culture, which is supported by our values. Our aim is to attract, develop and retain a truly diverse and high-performing workforce.

• Provide customer service and issuing of orders at collection counter
• Perform product exchange
• Perform monthly stock count
• Perform any ad-hoc duties as assigned

Requirements:

• Minimum Nitec in any courses or above
• Able to start immediate or within short notice

If you meet the requirements of this role, please email a detailed resume in Word document to Cindy Wong Xinyi

CEI Registration No.: R2095121

Email: [email protected]

Tel: 9666 7710

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

EA License No: 99C4599

EA Personnel No: R2095121

Nomura Overview

Nomura is an Asia-based financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Asset Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm practices disciplined entrepreneurship while building on a long tradition of serving clients with creative solutions and considered thought leadership.

Role Overview

Responsible for providing support to the Thai coverage sales team.

Responsibilities

• Provide fundamental support in all aspects of client service, client relationship building and account maintenance to assist the business activities of Relationship Managers
• Respond to client inquiries on account documentation, account activity, statement information, securities transfers, general private banking product and/or service information
• Liaison with Clients, Business Supports and Service Providers to ensure timely transaction processing and service delivery of clients’ requirements
• Assist in client on/off boarding pre-checks/processes and all account reviews
• Ensure the operational processes are performed in compliance with the bank's policy and regulatory requirements
• Receive, execute and report order for equities, foreign exchange, structured and fixed-income products in a timely and accurate manner
• Provide secretarial and administrative support
• Handle logistics for business trips and meetings
• Any other job duties which the supervisor may delegate from time to time

Requirements

• Minimum Diploma preferably in Business / Finance
• Minimum 3 years of experiences in private banking with an investment/global bank
• Fluent in English and Thai in order to communicate and support clients from Thailand
• Qualifications in CACS paper 1 & 2 will be advantageous
• Meticulous and ability to multi-task
• Organised team player with good understanding of financial products and services
• Excellent interpersonal and communication skills

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

[ID: 486044]

Responsibilities

1. CEO secretarial servicesSchedule management
   Making reservations for flights, hotels, cars, and restaurants for business trips
   Support for preparation for board meetings (e.g., confirming attendees for inclusion in minutes, etc., eventually assuming concurrent duties as company secretary)
   
2. Operations related to the head office in JapanHotel reservations for business travelers and support during their stay
   Prepare simple reports and manage documents
   IT equipment management and simple troubleshooting
   
3. Other administrative dutiesReception, visitor and business traveler support, telephone support
   Vendor management
   

Requirements

• Candidate must have 2~3 years of experience in secretary / Administrator.
• Proficient in Japanese is required to communicate with Japan HQ and business partners.
• Proficiency in MS Office (Outlook, Word, Excel, Powerpoint)

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Kajimkhaan Karalgash

EA Personnel Reg. no.: R22107165

EA License no.: R22107165

Job Description

. Handling of customer LCL / FCL bookings and handle nomination accounts

. Coordinate and arrange Import / Export shipment delivery

. Closing / Finalizing of job files

. Handle customers’ enquiries

. Liase with customers’ and internal department to

execute customers’ instruction

Requirement

. Minimum GCE ‘O’ Level

. Good interpersonal and able to interact with all level

. Prefer 1-2 years experience in freight forwarding & consolidation

Our client, a well-known company is looking for candidates for the position of Accounts Officer.

Job Scope:

• Perform Accounts Receivable, Accounts Payable and General Ledger functions at assigned project.
• Perform daily operational matter pertaining to preparing invoices, issuing payment and expense claims.
• Perform monthly reconciliation against vendors’ statement of accounts and bank statements.
• Ensure timely billing to clients.
• Check subcontractors’ invoices and process the payment.
• Verify receipts and payment details with transaction documents.
• Perform month end project closing, financial and management reports, and analysis of expenses.
• Prepare daily and monthly reports for submission to Project Head and/ or Corporate Office.
• Handle GST, income tax and other statutory compliance matters.
• Prepare consolidation of transactions
• Ensures compliance with accounting financial control procedures and systems.
• Check and prepare reimbursement claims.
• Maintain petty cash book and prepare monthly petty cash and bank reconciliation.
• Assist in the preparation of forecast.
• Support accounting audit.
• Maintain proper record of transactions.
• Provide general administrative support if necessary.
• Any other ad-hoc duties assigned.

Requirement:

• Diploma/Degree in Accounting or equivalent.
• At least 3 years of related accounting experience
• Experience in the construction industry will be an advantage.

Thank you for your application and we regret that only shortlisted candidates will be notified.

PERSOL Singapore, PERSOLKELLY Singapore Pte Ltd| EA License No.: 01C4394 | RCB No.: 200007268E |

Patricia Chong Xian Yeong | Registration No.: R21100046

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg  I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Our client is a Global MNC in the aerospace industry, one of the leading players in the Manufacturing sector. Due to business needs, they are now recruiting an Customer Account Executive to support their Customer Account Team. They are located in the East

Responsibilities:

• Assist Customer Support Manager and Business Development Directors with account-related problems.
• Skilled in providing aftersales support: creating sales quotes, following up until deals close, and generating routine reports like Customer Status and Monthly Sales Reports.
• Handle customer queries or complaints professionally, finding timely solutions and involving all parties for resolution.
• Communicate regularly with external customers, fostering positive relationships.
• Collaborate with internal teams for account issues, attend meetings for job initiation and completion, and assist with ad-hoc reports.
• Manage shipping, invoicing, and logistic coordination.

Requirements:

• Min 1 year relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No.: 19C9682
EA Personnel No.: R21101676
EA Personnel Name: Ng Zhi Qing Alethea

Job Description

• Assist to plan pallet build-up/cargo loading of each flight for efficient space utilization

• On-site attendance of warehouse/ramp to ensure maximum uplift and minimize off-loading

• Co-ordinate with appointed ground handling agent for operational matters

• Generate post-flight reports

• Monitors shipments for on-time delivery and notify destinations when trailers will arrive late

Requirements

• Minimum 1-2 years experience in airfreight or related field

• Have good knowledge of airline cargo operations

• Familiar with freighter and passenger aircraft cargo build-up/loading

• Able to work independently

• Good command in both written and spoken English for handling English speaking people

• Fresh graduate can also apply

• Handling enquires from customers
• Liaise with customers on payment related matters
• Updating of payment into system
• Any other adhoc duties as assigned

Requirements:

• Min Diploma
• Fresh graduates are welcomed
• Proficient in Microsoft Office applications
• Location: Somerset
• Salary: $9phr
• Working Hours: Mon-Fri (8.30am-6pm)
• Able to start work immediate or on short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey

EA Reg ID: R23114229

EA Licence No.:19C9603

Job Responsibilities:

• Provide Level 2 support to all IT hardware and Network related matters
• Ad-hoc projects assignment and fulfillment
• Review and improve processes pertaining to Infrastructure related services
• Develop and build quality Service document and procedures
• Enhance and establish Knowledge Management with ITIL as framework
• Handle and coordinate IT system procurement
• Assist in Annual Maintenance of Data center
• System Deployment
• Assist in Data backup and restoration
• Coordinate with vendor on network/hardware/software related matters
• System/network troubleshooting and rectification
• Assist in Annual system Audit
• Asset management
• Any Ad-hoc duties as assigned

Job Requirement:

• Minimum Diploma in related fields
• At least 3 to 7 years of relevant work experiences
• Ability to communicate with people of various levels
• Knowledge in MS office, Printers, MFP, MS Operating systems, Active Directory
• Requires Networking knowledges
• Microsoft certification will be added advantage
• Hands on and a team player
• Strong Problem solving skills.

Others:

• Working Location: Bulim Walk (nearest MRT: Boon Lay)
• Mondays - Fridays: 8:00am to 5:30pm
• Uniform & Lunch provided
• Company transportation at various pickup points (Northern & Western areas of Singapore)

Our client, a leading bank in Asia, is currently seeking a dedicated Client Account Manager to join their team.

about the role

• Act as a liaison between customers and the bank, ensuring a seamless communication channel for addressing concerns and resolving issues.
• Engage with customers to gather feedback, understand their experiences, and identify areas for improvement in service delivery and quality assurance.
• Develop and implement effective service recovery strategies to address customer complaints and dissatisfaction promptly.
• Create and maintain a system for tracking and analyzing customer complaints, identifying root causes, and implementing corrective actions to prevent recurrence.

skills and experience required

• Minimum degree in any discipline.
• At least 3 years of experience in service recovery / quality assurance would be advantageous.
• Strong analytical and problem solving abilities.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a one of the leading players in the Logistics industry. Due to business needs, they are now recruiting a Senior Key Account Executive to be part of their Key Account team to support their business needs. They are located in the East - easily accessible.

Responsibilities of Senior Key Account Executive:

• Discover new opportunities.
• Ensure sales policy and processess is sustainable.
• Engage with key customers to drive business growth.
• Create and compile sales reports on a weekly and monthly basis.

Requirements:

• Min Degree in related field.
• At least 3 years of experience within the logistics industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R2198636 (Oh Puey Xin)

**6-month contract**

Responsibilities:

• Reviews on the design and operating effectiveness of controls across key compliance risks.
• Developing appropriate test plan in consultation with Risk and Compliance management.
• Developing policies and procedures as needed that defines QA test methodology, test steps etc.
• Experience in a compliance, risk, and control and/or audit (internal, external) function
• Perform ad-hoc assignments assigned by the management

Requirements:

• Possess Degree with minimum 5years in compliance control testing in Private Bank.
• Familiarity with Singapore banking landscape and regulatory expectations on area of responsibility.
• Proficient in MS office, Word, and Excel

Please state your availability, currentand expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com to apply for this position with GMP Job Code: 23886

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Responsibilities

• Identify potential business opportunities and diligently pursue to successfully close sales.
• Cultivate and sustain positive working relationships with both new and existing customers, as well as other stakeholders.
• Conduct regular follow-ups with existing customers to uphold quality standards.
• Formulate proposals and deliver impactful sales presentations.
• Deliver consistent reports to the management team, detailing market trends, customer movements, and sales activities.

Requirements

• Min Diploma in IT or it's equivalent
• At least one year related sales experience
• Good Account Management Skills
• Good communication and interpersonal skills

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Centre Operations

Provide comprehensive administrative support to Director, including managing schedules,

coordinating meetings, and handling correspondence

Be the first point of contact for employee's inquiries

Well versed on ECDA rules & regulations, ONE@ECDA, CMS, CDLens.

Provide support on centre matters and ad-hoc duties as assigned by Director

Recruitment

Coordinate employment cycle related activities

Creating job descriptions, advertising on all job platforms, and handling the full recruitment process

Reviewing CVs, shortlisting candidates, and assisting in the recruitment process

Handling end-to-end process of staff onboarding and offboarding

Manage HR system and operations related process, update and maintain employees data in HRIS (QuickHR system)

Handle MOM work pass application, pass renewal and insurance

File and maintain e personnel documents in an organized manner

Payroll

Be the first point of contact for employee's inquiries on HR-related matters and assist their inquiries

Administer the leave module under HRIS, provide leave balance

Submit work pass application, renewals

Process monthly payroll and generate payroll report

Process CPF, Income Tax submissions for IR21 and IR8A

Events

Support for projects and organise events, staff gathering/team building/retreat

Manage employee benefits programs and address inquiries related

Support the performance appraisal process by tracking timelines, gathering feedback, and

assisting in documentation

Education & Experience

Have a local diploma certification or bachelor's degree

Minimum 2 years of experience in Human Resource and childcare centre/preschool setting

Preference given to candidates with related work experiences in Singapore

Proficient with Microsoft Office software, electronic devices, multimedia producing software, and trending social media apps

Salary is offered based on individual qualifications, experience and workability

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Job Responsibilities

- Origination and execution of DCM transactions

- Keeping abreast of industries, companies and comparable transactions

- Preparing market updates, client pitches, internal memos and other internal/external documentation

- Assisting with client pitching, due diligence, internal approvals, structuring, execution, pricing and invoice/payment

- Working together with DCM syndicate, FI team and other internal/external stakeholders

- Other tasks assigned by the department head

Job Requirements

- Degree in business, banking or finance

- 1-2 years of relevant experiences in DCM origination and execution

- Knowledge of lending and credit analysis

- Highly motivated team player and a quick leaner

- Excellent communication skills and interpersonal skills

- Chinese proficiency preferred

- CMFAS Representative license in corporate finance advisory/dealing in capital markets products (securities) preferred

- Interest in China’s capital markets products/services preferred

COMPANY DESCRIPTION

Founded in Singapore in 2004, Akribis Systems is a motion control company that provides high precision direct drive motors. We construct products for a range of industries including renewable energy, semiconductor, communication, biomedical, robotics or any industry that requires precise motion.

We produce direct drive motors with a high force density and patented coil design that decreases cogging. Our linear and rotary motors also are available with stages that we manufacture ourselves so you can smoothly integrate the motor into your design.

More than simply a manufacturer, we are also innovators. Our deep knowledge of engineering and dedication to the work has resulted in 44 patents, and our research and development into the field of magnetics will only continue to grow our business. Our engineers are able to custom design motors and stages to your specific requirements with you as a co-developer.

RESPONSIBILITIES

• Handling of incoming and outgoing shipments document & couriers,
• Arrange shipping documentation & custom declaration/clearance
• Liaise and coordinate to update customer, suppliers and freight forwarders on the delivery schedule
• Update data into ERP System Support day to day logistics operational tasks such as inward/outward shipments
• Arrange operation matters (transport/fumigation/packing/freight booking)
• Ensure compliance with Standard Operating Procedure
• Ensure compliance with import/export laws and regulations
• To execute and perform others work task assigned by the superior
• Miscellaneous administrative as needed

• Candidate must possess at least 'N' Level / 'O' Level / Vocational Certificate / NITEC / Higher NITEC / and/or equivalent, and any other relevant course of study..
• At least 0-1 Year of knowlege in Supply Chain and/or with relevant certification
• Fresh graduates in their course of study are welcome to apply.

Attributes:

• Excellent written and verbal communication skills as the job entails frequent engagement with both internal and external stakeholders.
• Team player and the ability to work independently.
• Confident personality with strong business acumen and a self-motivating can do mindset.
• Critical decision making and analytical skills.

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

• Manage PO, quote and PO and processes.
• Perform negotiation with vendors for best price, leadtime , terms and conditions.
• Prepare / review of approval MOF with internal stakeholders.
• Communicate with suppliers for early or delayed deliveries as required, drive suppliers to meet on time delivery.
• Build strong positive working relationships, provide procurement support and guidance to business units.
• Assist to resolve impromptu and urgent requests.
• Matching of invoices and DO to PO.
• Shipment arrangement with Suppliers.
• To ensure and maintain proper record and filing system in department.
• Perform in receiving goods, distribute and inform the designated department for arrival of goods.
• Any ad-hoc duties assigned by Section Head.

Requirements:

• Minimum Diploma in any disciplines or equivalent education qualification with at least 3 years of relevant experience in purchasing functions in manufacturing environment.
• Good knowledge of vendor sourcing practices (researching, evaluating and liaising with vendors)
• Strong negotiation and organisational skills with a proven ability to solve problems.
• Demonstrate ability to manage stress and time to deliver results.
• A good team player with the ability to multi-task and meet tight deadlines in fast-paced environment.
• Able to work independently with minimum supervision.
• Organised and meticulous with good interpersonal and communication skills.
• Proficient with MS Office applications.

Andy Tan

Senior Consultant

MOM Registration No: R1109058

andy.tan(a)jobplus.sg

Location: Jurong Island (have company pick up)

Working hours: Monday-Friday only, morning shift

Responsibilities:

• Purchase of raw materials, packaging materials etc to give full support to Production without disrupting production.
• Purchase of office equipment and supplies
• Set up an efficient and reliable purchasing system.
• Sourcing for honest and reliable supplies to establish long term business relationships.
• Reviewing of company’s purchasing requirements regularly
• Inventory control and management
• To liaise and negotiate with suppliers for best deal
• Prepare Budget and price control.
• Warehouse operations (raw materials)
• Willing to work outdoor for raw material receiving & require to drive forklift occasionally.
• Providing general administrative and quality management support.
• Follow QESH-MS Work Procedures and SOP.

Requirements:

• ITE, N-Level, O level or Diploma in Logistic and Supply chain management or equivalent
• With Forklift License will be an advantage
• Familiar with SAP system

Interested applicants, please email your updated CV to [email protected] or WA 86517051 for more information.

Recruiter's Ref Code: #HXT

Position Applied: Purchasing Officer

EA Personnel No: R24119559

EA Personnel Name: Lau Xin Tong, Evelyn

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Our client is a content management system and event management firm. The client is seeking an account manager to handle existing client relationships - cross-sell and upsell solutions/services and handle all other adhoc administrative matters.

Responsibilities

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics
• Assist with challenging client requests or issue escalations as needed
• Other ad-hoc and administrative tasks as required

Requirements and skills

• Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation, and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration or diploma
• Prior experience in F&B, event management, and crypto-related work is an advantage.

Candidates with no experience or recent graduates are welcome to apply. A demonstrable with account management or sales will be given priority.

• Position : Customer Service Officer or Executive
• Location : Orchard - Near Somerset MRT
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary (commensurate with experience): Up to $4700 + 1 month completion bonus + 14 days annual leave + Medical reimbursement
• Duration : 1 year contract - convertible or renewable
• Industry : Power Generation

Main Responsibilities:

• Manning of hotlines & Customer Care mailbox
• Handling incoming enquiries via hotlines, email and other channels
• Account servicing for customers belonging to Residential, Small Commercial Sales & Landlord/ Tenant segments
• Act as a brand ambassador, offering electricity plans and assist customers in services required
• Understand their role in engaging with key stakeholders
• Achieve monthly performance goals
• Handle administrative tasks
• Keep up to date with market and industry trends
• Ability to identify opportunities and challenges
• Support new developments and initiatives
• Developing of customer service quality benchmark
• Answer enquiries from all mediums, including but not limited to walk-ins, phone calls, emails and social media leads

Requirements:

• Diploma / Degree
• Strong interpersonal skills and comfort with engaging new people on a daily basis.
• Experience in B2C sales and cold calling/customer relationship skills.
• Experience in MS Office, CRM and other customer service management software or solutions are a plus
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with

any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684